For this Partner Spotlight, we talked with Scott Weiler, Director, Pre-Sales at Speridian.
Speridian Technologies has a Siebel CRM practice of about 300+ consultants worldwide and are presently working on 10 Siebel CRM projects globally.
What are your key Siebel CRM related offerings and services that are available?
Together with our Siebel Open UI Center of Excellence, some of our Siebel solutions and associated capabilities include
What’s your specialty and why?
We have over 75 successful implementations across a number of domains. With our extensive Siebel implementation and upgrade expertise along with deep domain knowledge, the Speridian CRM team assists clients with complete CRM solutions, which include end-to-end implementations, version upgrades, data migration, integration, testing, user training and application maintenance.
Speridian specializes in:
What are your key Cloud (SaaS, PaaS, IaaS) offerings and services that relate to Siebel CRM?
Our Siebel-Cloud offerings are:
Speridian specializes in knowing and understanding CRM – legacy CRM technologies like Siebel and modern CRM technologies like Oracle CX, Salesforce.com, Dynamics, etc. and can integrate (and ultimately migrate) seamlessly, covering all aspects of design, implementation and support.
What other products or innovations have you created that complement Siebel CRM?
We have the following innovations:
What recent Siebel CRM customer success stories do you have to share?
Victaulic - https://www.youtube.com/watch?v=Y2ofy4VOUJA
Ontario - Modernized Enterprise Architecture for the Ontario Parks Reservation and Registration Service
ADJD - implemented a highly intuitive case management solution for Abu Dhabi Judiciary
How are your customers generating value from your implementation?
What is your vision for Siebel CRM innovation and Digital Transformation?
We will continue to support existing customers to become more efficient and become more modern - strategically enabling the realization of their vision, through the integration of other technologies or migrating to the cloud - without disruption. We are investing heavily in RPA, IoT, Predictive Analytics, and Mobility.
We expect the CRM landscape to continue to evolve into being more out-of-the-box applications that can be easily configured to meet the specific demands of each customer, that will be enabled by solid technologies such as those from Oracle, namely Siebel and Oracle CX.