Elevating Employee Experience with Oracle Fusion Cloud HCM

Employee experience matters. It is not just a nice-to-have but a strategic investment that can result in significant returns in terms of performance, retention, and innovation. A focus on employee experience not only boosts employee morale but also drives tangible business outcomes. Organizations that provide positive employee experiences are more likely to create loyal and committed employees who contribute to organizational success. It’s not just about perks and benefits, but about creating a holistic environment where employees feel engaged, empowered, and aligned with the organization’s mission. When employees have a positive experience, the company benefits from a motivated workforce, stronger brand reputation, and long-term success.

While a Human Capital Management solution can play a significant role in supporting and enhancing employee experience, it cannot solely elevate the experience. A system can improve efficiency, streamline processes, and offer tools that empower employees, but true employee experience is a holistic concept that goes beyond just technology or systems.

The Grim Reality

Creating a positive employee experience is critical to running a successful business in today’s competitive landscape. Positive employee experiences generate favorable results, contributing to the overall health and success of businesses. On the other hand, employee dissatisfaction can cascade through the organization, leading to stagnation in innovation, declining customer satisfaction, and reduced profitability. Unfortunately, many organizations struggle to prioritise employee experience. As a result, this leads to negative consequences that impact their business outcomes.

According to Mercer’s UK Working Lives Report, disengaged employees in the UK cost businesses an estimated £52-£70 billion per year in lost productivity and increased recruitment and retention costs. Seventy-one percent of UK employees are looking for new job opportunities indicating a significant dissatisfaction with their current employee experience. These statistics highlight the significant impact a bad employee experience can have on the success of the UK businesses. Furthermore, according to a recent Engage for Success Task Force report, only 36% of UK employees are highly engaged in their jobs, and the UK’s productivity levels lag behind other major economies. (See Reference 1)

Findings from other studies clearly indicate that a poor employee experience has ripple effects on productivity and overall business outcomes. (See Reference 2)

• The majority of the world’s employees (59%) are not engaged, and 18% are actively disengaged. (Gallup, 2023)
• Low engagement costs the global economy US $8.8 trillion and accounts for 9% of the global GDP. (Gallup, 2023)
• Forty-nine percent of employees feel that their organization isn’t delivering on the experience they promised. (Kincentric, 2023)

According to IDC’s latest Future of Work Employee Experience EMEA Survey, 63.6% of employees in the Europe, Middle East, and Africa (EMEA) region are unhappy with their employers. This alarming statistic indicates that nearly two-thirds of businesses in EMEA are vulnerable to the risks associated with poor employee experiences. (See Reference 3)

Oracle Fusion Cloud HCM: A Key Part of the Solution

Oracle Fusion Cloud HCM can play a significant role in elevating employee experience. It can help organizations build a workforce that is engaged, motivated, skilled and aligned with business objectives. Oracle ME (My Experience), part of Oracle Fusion Cloud HCM is a complete employee experience platform designed to improve employee engagement, productivity, and overall experience within an organization. The platform’s solution suite comprises the following:

• Connections: Brings people together by making it easier to search for and connect with people in the organization through an interactive workforce directory and organization chart.
• Communicate: Enables HR, business leaders, and managers to drive employee participation, growth and performance with targeted communications and internal events using a solution connected to workforce data.
• Touchpoints: Provides managers with personalized team insights, recommended actions, and continuous check-ins so they can empower their people to show up as their best selves every day.
• Celebrate: Brings unsung heroes to the forefront and drives unique cultural values through tailored, in-the-moment peer-to-peer recognition and holistic engagement insights.
• Grow: Leverages skills and talent data in one HCM solution to empower employees, business leaders, and HR to uncover and develop the skills they need for organizational agility and success.
• Journeys: Delivers personalized guidance to support employees through professional and personal workflows, all with one user experience, powered by one system of record.
• Digital Assistant: Provides conversational voice- and AI-based support that enables employees to quickly complete approvals and promotion workflows and access help desk information.
• HR Help Desk: Supports all service center needs through a unified service request management solution. With Oracle HR Help Desk, employees get faster, more consistent responses, and comprehensive case management for complex inquiries.

Oracle Consulting’s implementation expertise can ensure that organizations successfully leverage these tools to significantly improve the employee experience. Learn more about how Oracle Consulting can help you implement Oracle Cloud HCM here.

When used in conjunction with the right organizational culture, leadership and strategy, Oracle Fusion Cloud HCM can be a key enabler in augmenting positive employee experience.

References:
1.    Employee Experience: The High Cost of Getting it Wrong
2.    23 Key Employee Experience Statistics You Should Know in 2025
3.    The Domino Effect of Poor Employee Experience on Organizational Health: 5 Practices to Avoid