Tuesday Oct 27, 2015

Oracle Sales Cloud Free Implementation Workshops: new dates

Here is the list of the next Oracle Sales Cloud Free Implementation Workshops sessions' dates and locations for EMEA partners (training times will accommodate EMEA based companies)

  • 1th - 5th November, 2015 (Sun-Thu) - Saudi Arabia or remote participation
  • 7th - 11th December, 2015 (Mon-Fri) - Remote participation only
  • 11th - 15th January, 2016 (Mon-Fri) - Remote participation only
  • 1st - 5th February, 2016 (Mon-Fri) - Remote participation only
  • 21st - 25th March, 2016 (Mon-Fri) - Remote participation only
  • 2nd - 6th May, 2016 (Mon-Fri) - Remote participation only

Please note that there are OPN, legal and technical prerequisites to join these workshops.

If you are interested to join any of these sessions, please contact your local Oracle A&C Partner Enablement Manager or send an eMail to richard.lefebvre@oracle.com

Tuesday Oct 13, 2015

Save-the-date: free Oracle Field Service Cloud (TOA) PartnerLabs

Oracle Field Service Cloud, a new flexible and scalable SaaS solution that extends the Oracle Service Cloud into the field. The basic premise of the solution is to enhance Customer Service Levels and Drive Operational Efficiency - no matter how complex the organization. Automate, then optimize the entire service process - from customer incident through service delivery and feedback, while simplifying IT management and reducing costs.

The Oracle Field Service Cloud PartnerLab is a free of charge 1.5 days instructor-led event designed to enable new and existing partners with the product knowledge, market knowledge and selling strategies to help them achieve their revenue targets

By the end of the training each student should be able to articulate several key points including (but not limited to) value proposition, strengths of the product, key markets, etc.

Covered in this PartnerLab:

  • Sales Pitch and Strategies
  • Opportunity Qualification
  • Customer References
  • Pricing
  • Solution Components, Features and Benefits
  • Hands-on Demo Session
  • Partner Enablement Resources

PartnerLab dates & locations:

  • 27th - 28th October, 2015, Dubai, UAE
  • 4th - 5th November, 2015, Munich, Germany
  • 10th - 11th November, 2015, Johannesburg, South Africa
  • 25th - 26th November, 2015, Warsaw, Poland.
  • 1st - 2nd December, 2015, Paris/Colombes, France
  • 15th - 16th December, 2015, Reading/TVP, UK

Registration will be opened soon, but you can inform your interest to your local Alliances & Channel Manager or to local Alliances & Channels Cloud Enablement Manager.

You can also bookmark this link which will include all registration information: EMEA Partner Enablement Calendar

Germany Special: Free Oracle Service Cloud Functional Implementation Workshops - Frankfurt, Oct 26-30th

The Oracle team is pleased to invite your Customer Experience (CX) Practice to a 5-days, free-of-charge, functional hands-on Oracle Service Cloud (aka RightNow) Implementation Workshop in Frankfurt from Oct 26th to 30th (Mon-Fri).

A Workshop consists of live presentations, live demos, and hands-on laboratory exercises. Participants will have access to an Oracle Service Cloud environment during the workshop and for a limited time afterwards.

For more information, or to register, please contact corry.weick@oracle.com

Wednesday Sep 30, 2015

Oracle Field Service Cloud Service Implementation Bootcamp - Paris, Oct 26-30th

The Oracle Field Service Cloud Service Implementation Boot camp is designed to enable new and existing partners with the product knowledge and training required to provide implementation services with the product knowledge, and strategies to help facilitate successful implementations.

Oct 26 - 30, 2015, Oracle Office Colombes Portes Defense 15, Boulevard Charles de Gaulle, Colombes CEDEX 92715, France

Learn to:

  • What is Field Service Management (FSM)?
  • Understand the unique differentiators of the OFSC FSM platform
  • In depth understanding of all the modules available on the OFSC platform with real life scenarios.
  • In depth understanding of the OFCS entities
  • Able to Configure the OFCS Platform for a new project:
    • Statistic Parameters
    • Business Rules
    • Glossary
    • Display Settings
    • Actions & Properties
    • Resource / Activity / Inventory / user types
    • Screen configurations

This event is offered FREE of charge to selected Oracle Partners. Places are restricted to 2 sales individuals per partner and will be allocated on a first come, first served basis.

Register here

Friday Sep 25, 2015

Oracle Eloqua Implementation Bootcamp for Partners, Utrecht (NL), 19-22 October, Munich (D) or 10-13 November2015

Oracle Eloqua Marketing Cloud Service delivers marketing automation and revenue performance management software that ensures every component of marketing works harder and more efficiently to drive revenue. Oracle Eloqua's modern marketing cloud automates complex marketing processes across multiple channels, to target and nurture prospects, and to deliver highly qualified leads at a lower cost to the sales teams.


Through pre-work (online) and course content (instructor led workshop) this bootcamp will give you the information and skills required to implement Oracle Eloqua Marketing Cloud Service. The content is intended to take you from the point of sale through to implementation completion and is targeted at a technical, implementation audience. We will cover:

  • Eloqua data model
  • Complete the initial configuration of an Eloqua database, including the implementation of website tracking scripts and form integration
  • Gather requirements, consult, configure and troubleshoot CRM Integration
  • Integrate Eloqua with third party systems, using data import/export, cloud connectors and cloud components (Eloqua Web Services API is not in the scope of this bootcamp)
  • Advanced filters for segmentation

Bootcamp is highly recommended for anyone new to Eloqua and looking to get up to speed on the implementation and integration of the platform. Identify your best functional implementers and send them to join us for this fantastic, hands-on training.

19-22 October, 2015, Oracle Corporation, Utrecht, Netherlands. Details and registration here

10-13 November, 2015, Oracle Corporation, Munich, Germany. Details and registration here

Thursday Sep 24, 2015

New Oracle RightNow Cloud Service 2016 Support Specialist Guided Learning Paths

Check out our new Oracle RightNow Cloud Service 2016 Support Specialist guided learning path! It is intended to provide you the required information needed to make use of support for Oracle RightNow Cloud Service applications releases.

There is also a new assessment associated with this learning path. It contains 40 questions and it allows you to test your level of knowledge learned from the Oracle RightNow Cloud Service 2016 Support Specialist courses.

Passing a >80% of this assessment makes you eligible to become an Oracle RightNow Cloud Service 2016 Support Specialist certificate. Take assessment now!

Wednesday Sep 23, 2015

New Free Oracle Service Cloud implementation workshops format and dates

We are please to inform you of the change in Service Cloud implementation Workshops format which will now be conducted as 1 week Functional and, separately, 1 week Technical (i.e. no more as a 2 weeks Workshop). 

These Service Cloud Workshops are conducted as part of the FY16 EMEA Development-led PaaS/SaaS Enablement Program for the EMEA Partner Ecosystem. These are free for Partners having OPN Membership Gold or higher and having accepted the Cloud Services Training Addendum. Partners can join these Workshops InClass or Remotely.

New workshop dates – Functional Training

  • 26th - 30th October, 2015 (Mon-Fri) - Germany, Frankfurt, remote participation is possible.
  • 22nd - 26th November, 2015 (Sun-Thu) - UAE, Dubai, remote participation is possible.
  • 15th - 19th February, 2016 (Mon-Fri) - Remote participation only
  • 9th - 13th May, 2016 (Mon-Fri) - Remote participation only.

New workshop dates – Technical Training

  • 9th - 13th November, 2015 (Mon-Fri) - Remote participation only.
  • 7th - 11th December, 2015 (Mon-Fri) - Warsaw, Poland, remote participation is possible.

If you are interested to attend one these sessions, please contact your local Oracle Partner Manager or send an eMail at richard.lefebvre@oracle.com

These Workshops will be published in EMEA Partner Enablement Calendar as well as in the Global Landing Page.

Thursday Jul 02, 2015

Oracle Commerce Cloud Knowledge Zone for partners is alive

Oracle Commerce Cloud is a modern, flexible and scalable SaaS solution that emphasizes simplicity, allowing online businesses to quickly launch feature-rich, responsive storefronts across desktop and mobile devices without sacrificing features or brand control. It is designed to ignite business innovation and rapid growth, while simplifying IT management and reducing costs.

Visit the new OPN Oracle Commerce Cloud Knowledge Zone for partners here and come back regularly for further updates

Monday Jun 15, 2015

Announcement: Oracle University Cloud Learning Subscriptions

We are pleased to announce the availability of 10 new Public Cloud learning subscriptions along with 7 end user learning subscriptions. 

These subscriptions provide training for developers/consultants/implementers in the areas of Getting Started, Implementation, Administration, Co-existence, Collaboration and Analytics. In addition, we also provide end user training which is entirely role based with all key tasks recorded in short, easy to digest videos, starting at 48$ per month per user.

Learning subscriptions are available for the 10 most popular Public Cloud offerings including 8 SaaS offerings and 2 PaaS offerings. 64 presenters from across the company are featured in 2645 videos.

You can access all these subscription on the Cloud home page at education.oracle.com/cloud.

For a first view of the new Oracle University Cloud Learning Subscriptions, visit this 90 second video describing the Cloud offerings.

Monday Jun 08, 2015

Updated Specialization and Resell Criteria for Oracle Sales Cloud

Please note that starting 1st of June 2015 the Competency Criteria for the following Oracle Sales Cloud Specialization and Resell Programs has been updated:

Specialization Criteria

Resell Criteria

The update is due to the following new deliverables:

and also to the fact that we retired Oracle Fusion Customer Relationship Management 11g Sales Implementation Essentials Exam (1Z0-456)

The old criteria set is still available in parallel for the next 180 days (6 months), to give our partners enough time to comply with the new requirements. This means that the old criteria set will be retired on January 1st 2016.

Thursday May 28, 2015

Oracle PaaS to Extend SaaS Workshops for EMEA Partners

The Oracle team is pleased to invite your team to a 5-days hands-on workshop on Oracle Platform-as-a-Service (PaaS) to extend Software-as-a-Service. Oracle will organize five 5-days Workshops between June-November 2015. We invite you to join the workshop InClass or remotely.

These Invite-Only hands-on workshops will be delivered by Oracle Development at No-Fee to Partners. A workshop consists of live presentations, live demos, and hands-on laboratory exercises. This workshop will use Oracle Sales Cloud to illustrate various SaaS-PaaS patterns.

IMPORTANT: These workshops are available to selected Oracle Partners with a current OPN Gold Level or higher membership. A fully executed Oracle Cloud Services Training Addendum is required for this workshop.

Workshop dates:

  • 14th - 18th June, 2015 (Sun-Thu). UAE, Dubai. Remote participation is possible.
  • 10th - 14th August, 2015 (Mon-Fri). Poland, Warsaw. Remote participation is possible.
  • 7th - 11th September, 2015 (Mon-Fri). Germany, Frankfurt. Remote participation is possible.
  • 5th - 9th October, 2015 (Mon-Fri). France, Colombes. Remote participation is possible.
  • 2nd - 6th November, 2015 (Mon-Fri). UK, TVP. Remote participation is possible.


  • Overview of Oracle Sales Cloud Extensibility
  • Overview of TCA and Sales Cloud Data Model
  • Oracle PaaS Overview
  • Building WebService Clients for Sales Cloud
  • Introduction to Oracle Application Development Framework (ADF)
  • Advanced Web Service Clients
  • PaaS-SaaS Design Patterns
  • PaaS-SaaS Security
  • Implementing REST Services for Oracle Sales Cloud
  • Developer Cloud Service
  • PaaS-SaaS Accelerators
  • Oracle Social Network Overview
  • Introduction to Oracle Mobile Application Framework (MAF)
  • Oracle Messaging Cloud Service Overview
  • Oracle Documents Cloud Service – Introduction, Administration , Design and REST API.


Provide your submission to your local Alliances & Channels Manager. Alternatively, provide your submission to your local Alliances & Channels Enablement Manager. Provide the following information: Workshop, Workshop date, InClass or Remote, Partner Company, Participant’s name, Participant’s Corporate Email Address, Resident Country, Participant’s Manager's Corporate Email Address.If you don't know who is your
local Alliances & Channels Enablement Manager, please contact markku.rouhiainen@oracle.com

Oracle Cloud PaaS partner enablement (PTS) EMEA - June edition

We are delighted to share the upcoming Oracle Cloud PaaS webcasts and technical workshop available for Oracle partners to learn about Oracle Cloud PaaS offering, strategy and roadmap.

  • Why should Oracle partners care about Oracle PaaS – Webcast – Wed 20th May 16:00-17:00 - Replay
  • Digital Mobile Cloud Business Opportunities for Partners – Webcast - Wed 3rd June, @16:00-17:00 CET - Register
  • Hybrid Cloud Integration Business Opportunities for Partners – Webcast - Thu 18th June @16:00-17:00 CET - Register
  • Oracle Integration Cloud Service (ICS) Technical Overview – Webcast - Thu 4th June @16:00-17:00 CET - Register
  • Oracle Document Cloud Service (DOCS) Technical Overview – Webcast - Wed 10th June @16:00-17:00 CET - Register
  • Process Cloud Service (PCS) Technical Overview – Webcast - Wed 24th June, @16:00-17:00 CET - Register
  • Business Intelligence Cloud Service (BICS) Technical Overview – webcast - Wed 1st July, @16:00-17:00 - Register
  • Oracle Integration Cloud Service, technical hands-on workshop – Live Virtual Classroom - 30th June – 1st July (2 days)- Register

Friday May 15, 2015

Oracle Service Cloud "Ask the Experts" Webinars (May 19 & June 24)

2 Oracle Service Cloud "ask the experts" webinars are available to you soon:

Making the Switch to Message Templates - Tuesday, May 19 @ 5 pm CET

In this Ask the Experts webinar, join Oracle Service Cloud Principal Product Manager Keri Jenkin, as we take a closer look at Message Templates, the new paradigm of service-related emails and notifications, and how you can make the switch from the former PHP files called Mail Scripts. Keri will show you some key similarities and differences, and highlight one approach to the migration process of mail scripts to message templates. If you are already using Message Templates, Keri will also give you a few pointers on handling some common business requirements that make your emails pop instead of fizzle out!

Register Now!

Save Yourself Time and Headaches With Report Administration Tips & Tricks - Wednesday, June 24 @ 5 pm CET

Join Kenny Tietz, Oracle Service Cloud Analytics Product Manager and previous Customer Care Operations Manager, as he dives into the tips and tricks that will save you time with report administration. Hear Kenny discuss how to avoid common pitfalls that plague experienced and new administrators alike when creating/maintaining reports for their organizations. During this webinar Kenny will talk about:

  • The report lifecycle
  • The importance of creating and sticking to a reporting plan
  • Using templates and report linking to save time and create consistency
  • Benefits of using the Report Management tool

Register Now!

Tuesday May 12, 2015

Oracle Technical Enablement eSeminars for Partners

Oracle Product Management’s Platform Technology Solutions Group is inviting you to a series of eSeminars especially designed for System Integrators:

Target audience:  Technical Presales, Architects, Developers, Project Leader, Program Leader, Strategic Solutions, Digital leader

See the detailed agenda in the respective registration pages.

Oracle Integration Cloud Service (ICS) Technical Overview - Wed 27 May @16:00-17:00 CET - Registration Link

Oracle Document Cloud Service (DOCS) Technical Overview - Wed 10th June @16:00-17:00 CET - Registration Link

Process Cloud Service (PCS) Technical Overview - Wed 24th June, @16:00-17:00 CET - Registration Link

Business Intelligence Cloud Service (BICS) Technical Overview - Wed 1st July, @16:00-17:00 - Registration Link

For registration questions please send an email to pts-fmw_ww@oracle.com.

Monday May 11, 2015

New Sales and Presales trainings and assessments for Oracle Sales Cloud!

OPN has created new guided learning paths for sales and presales representatives at partner organizations who specialize in selling and positioning Oracle Sales Cloud to their customer base. The recommended online training sessions provide training solutions which equip the teams with a high-level of product knowledge, market knowledge and selling strategies, according to Release 9 of Oracle Sales Cloud. 



« November 2015