Wednesday Jan 07, 2015

Last Minute: few remaining seats at CPQ Cloud (Big Machines) Yellow Belt Consultant Training - Paris 13-16 January 2015

We are pleased to inform you that there are few remaining seats at the Oracle CPQ Cloud (aka Big Machines) Yellow Belt Consultant Training which will take place in Paris on 2015 January 13-16.

  • Course: Oracle BigMachines Yellow Belt Ed2
  • Duration: 3.5 days
  • Language: English
  • Cost: € 2'293 per participant
  • Location: Oracle Colombes (Oracle Université), 15 Boulevard Général de Gaulle, Colombes / Paris 92715, France
Content:
  • Manage system data, files and users with general administration tools.
  • Create a basic configurator.
  • Make functional changes to the commerce process.
  • Create an automated approval sequence
  • Create a dynamic document engine output.

Register here

Wednesday Dec 17, 2014

Oracle Cloud CPQ (BigMachines): Implementation Consultant - Admin Essentials 1 is released

We are pleased to let you know that the Oracle CPQ Cloud (Big Machines) Admin Essentials Part 1 is now available in OPN for free. This is a condensed version of Yellow Belt Certification you would go through with Oracle University.

Please find it here

Wednesday Dec 10, 2014

Free Oracle Service Cloud Implementation Workshop for EMEA Partners

We are pleased to invite your Customer Experience (CX) Practice to a 10-day hands-on Oracle Service Cloud (formerly RightNow) Implementation Workshop. We invite you to join the workshop either InClass or Remotely (avoiding travel time and travel costs).

These Invite-Only hands-on workshops will be delivered by Oracle Development at No-Fee to Partners with a current OPN Gold Level or higher membership. A fully executed Oracle Cloud Services Training Addendum is required for this workshop.

A Workshop consists of live presentations, live demos, and hands-on laboratory exercises. Participants will have access to an Oracle Service Cloud environment during the workshop and for a limited time afterwards.

Workshop training dates:

  • 19th- 30th January, 2015. Location: France, Colombes. Remote participation is possible.
  • 13th- 24th April, 2015. Location: UK, Reading. Remote participation is possible.
  • 8th- 19th June, 2015.Location: Belgium, Vilvoorde. Remote participation is possible.

Agenda

The 10-day workshop (first 5-day functional track and then 5-day technical track) will cover the following topics:

Week 1 – Functional

Customer Portal, Contact Management, Incident Management, Answer Management, Initial Setup, Service Administration, Agent Desktop, Mail, Extensibility, Chat, Feedback, Analytics, Interfaces,  Knowledge Base Management

Week 2 - Technical

Customer Portal (Create pixel perfect, branded and customized web customer service experiences, Best practices on using widgets, syndication, customizing styles and behaviors, Enable mobile web customer service experiences, Versioning and accessibility), Add-In (Setup developer templates for rapid creation of custom add-ins, Developer mode and debugger to quickly diagnose problems when creating add-ins, - Automate the agent desktop and interact with data from your custom add-in), General Integration (Connect Common Object model and Data Integration APIs, ROQL to query the Service Cloud for the data integration, Custom objects and meta-data to support dynamic integration scenarios).

Format:

Approximately 4 hours of live presentation and Q&A daily. Participants will independently work on laboratory activities after the 4-hour live presentation. Attendees will get access to an Oracle Service Cloud environment, and they must complete the assigned laboratory work daily. In-class attendees will have live access to product experts during laboratory exercises. Those attending remotely will have access to product experts via forum and chat.

Prerequisites:

If your company has not previously accepted this addendum, please click here to review and accept the terms and conditions. You should be authorized by your company to accept the legal addendum

Participants should have experience in implementing and extending CRM Service applications including Siebel, Sales Cloud or RightNow. For technical track, proficiency in PHP and .NET are preferred, including knowledge of web services technologies such as AJAX, CSS3, XML, and SOAP.

There will be some work to prepare prior to attending, this will be sent to you on confirmation of your attendance. Please plan on spending approximately 2 days (prior to the workshop) to go over the prerequisite material. The workshop requires attendees to provide their own laptop. We will provide details on specifications. Please review the Service Cloud Video Series.

This workshop requires attendees to provide their own laptop equipped with the following pre-requisite software.

Latest Version of .NET Installed
Sublime Text 3
Package Control for Sublime Text
Sublimelinter Plugin *See the instructions on ‘Installing Via Package Control’
Cyberduck
Chrome Browser
Visual Studio Express
JDeveloper 12c
Internet Explorer Browser

Registration

Please send the list of participants to your Oracle A&C contact asap. Please provide the following information: Workshop, Workshop date, InClass or Remote, Track (Functional, Technical track or Both), Partner Company, Participant’s name, Participant’s Corporate Email Address, Resident Country. A confirmation email alert will be sent to registrants upon approval.

Thursday Dec 04, 2014

Reminder: Oracle Social Cloud Implementation Boot Camp - Feb 10-12 2015 - London (UK)

Oracle Social Cloud Implementation Boot Camp - London, Feb 10-12 2015

Get started with Oracle Social Cloud with this three day in-depth training. It’s the only complete training program for Oracle Social Marketing Cloud and Social Engagement and Monitoring Cloud.

What will we cover

This is a practical, how-to course that will provide partners with the tools and knowledge required to on-board, train, implement and manage the Social Cloud solutions for their clients with an advanced level of understanding of the application, its features, integrations, and custom implementations.

Learn To

You’re going to learn everything you need to start and run an amazing Oracle Social Cloud practice:

  • How to successfully On-Board New Clients
  • How to manage the platform
  • How to measure results
  • Configure SRM and CX Solution integrations
  • How to use and set-up Workflow & Automation
  • How to use Publish
  • Create and manage Topics in Listen
  • How to use Advanced Filters in Listen
  • How to Set up Dynamic Link Tracking

Why should you be at this Boot Camp

Social media is exciting, energizing, and effective. Earning the respect and recommendation of your customers, fans, and friends puts you and your clients on the path to a building a thriving, profitable business – and this can all be done with Oracle’s Social Cloud solutions.

Who Should Attend

  • OPN Members - Gold level and above
  • You should have a basic understanding of at least one related Oracle CRM/CX product implementation
  • You should have a deep knowledge of general social media marketing/management practices and guidelines
  • Agency Account Manager, Marketing Manager, Community Manager, Brand Manager, PR Manager, Project Manager, Functional Implementer, Analytics Manager, Social Media Marketing Manager
Agenda and registration here

Wednesday Nov 26, 2014

Oracle Sales Cloud Implementation Workshops for EMEA Partners

The Oracle team is pleased to invite your CRM Practice to a 5-day hands-on Oracle Sales Cloud R9 Implementation Workshop. Oracle will organize six 5-days Workshops between January - June 2015. We invite you to join the workshop InClass or Remotely (avoid travel time and travel costs by joining remotely).

These Invite-Only hands-on workshops will be delivered by Oracle Development at No-Fee to Partners.

A Workshop consists of live presentations, live demos, and hands-on laboratory exercises. Participants will have access to an Oracle Sales Cloud environment during the workshop and for a limited time afterwards.

IMPORTANT: These workshops are available to selected Oracle Partners with a current OPN Gold Level or higher membership. A fully executed Oracle Cloud Services Training Addendum is required for this workshop.

If your company has not previously accepted this addendum, please click here to review and accept the terms and conditions. You should be authorized by your company to accept the legal addendum.

Workshop training dates:

  • 12th- 16th January, 2015 - Location: Remote participation only
  • 2nd- 6th February, 2015 - Location: Romania, Bucharest. Remote participation is possible.
  • 2nd- 6th March, 2015 - Location: Netherlands, Utrecht. Remote participation is possible.
  • 30th March - 3rd April, 2015 - Location: France, Colombes. Remote participation is possible.-
  • 4th- 8th May, 2015 - Location: Remote participation only.
  • 1st- 5th June, 2015 - Location: Remote participation only.

Workshop training time:

9:00 AM – 5:30 PM (CET) Exact time will be informed with confirmation email

Agenda

The 5-day workshop will cover the following topics:

  • Oracle Sales Cloud Overview
  • Oracle Sales Cloud Provisioning Security
  • Initial Setup for Sales Cloud Resources (Users)
  • Security - Authorization
  • Implementation Process and Tool
  • Introduction to Sandboxes and Composers Scripting
  • Extending the Application (Web Services, Audit Trail)
  • Migrating Setup and Customizations
  • Territory Management
  • Account and Contact Management
  • Data Quality
  • Lead Management
  • Opportunity Management
  • Forecasting
  • File Import
  • Mobile Implementation
  • Implementing Analytics in Sales Cloud

Workshop Format

Approximately 4 hours of live presentation and Q&A daily. Participants will independently work on laboratory activities after the 4-hour live presentation. Participants are expected to complete laboratory exercises in the afternoon using provided laboratory guides. Attendees will get access to an Oracle Sales Cloud environment, and they must complete the assigned laboratory work daily.

Prerequisite

Participants should have general skills in implementing and extending CRM applications (e.g. Siebel, Sales Cloud, CRMOD etc.).

Preparation Work:

There will be some work to prepare prior to attending, this will be sent to you on confirmation of your attendance. Please plan on spending approximately 2 days (prior to the workshop) to go over the prerequisite material. Please review the following:

SYSTEM REQUIREMENTS: This workshop requires attendees to provide their own laptop, smart phone and a tablet. Click this link for details on specifications.

Post Workshop Cis Exam

Participants are expected to conduct respective Certified Implementation Specialist Exam 1-2 months after the workshop.

Upon completion of the workshop, attendees may be eligible to receive a free voucher to take the Certified Implementation Specialist exam. Details will be provided later.

Registration:

Please send the list of participants to your Oracle A&C contact before 12th December 2014. Please provide the following information: Workshop, Workshop date, InClass or Remote, Partner Company, Participant’s name, Participant’s Corporate Email Address, Resident Country. A confirmation email alert will be sent to registrants upon approval.

Thursday Nov 06, 2014

Oracle Social Cloud Implementation Boot Camp - Feb 10-12 2015 - London (UK)

Oracle Social Cloud Implementation Boot Camp - London, Feb 10-12 2015

Get started with Oracle Social Cloud with this three day in-depth training. It’s the only complete training program for Oracle Social Marketing Cloud and Social Engagement and Monitoring Cloud.

What will we cover

This is a practical, how-to course that will provide partners with the tools and knowledge required to on-board, train, implement and manage the Social Cloud solutions for their clients with an advanced level of understanding of the application, its features, integrations, and custom implementations.

Learn To

You’re going to learn everything you need to start and run an amazing Oracle Social Cloud practice: 

  • How to successfully On-Board New Clients
  • How to manage the platform
  • How to measure results
  • Configure SRM and CX Solution integrations
  • How to use and set-up Workflow & Automation
  • How to use Publish
  • Create and manage Topics in Listen
  • How to use Advanced Filters in Listen
  • How to Set up Dynamic Link Tracking
Why should you be at this Boot Camp

Social media is exciting, energizing, and effective. Earning the respect and recommendation of your customers, fans, and friends puts you and your clients on the path to a building a thriving, profitable business – and this can all be done with Oracle’s Social Cloud solutions.

Who Should Attend
  • OPN Members - Gold level and above
  • You should have a basic understanding of at least one related Oracle CRM/CX product implementation
  • You should have a deep knowledge of general social media marketing/management practices and guidelines
  • Agency Account Manager, Marketing Manager, Community Manager, Brand Manager, PR Manager, Project Manager, Functional Implementer, Analytics Manager, Social Media Marketing Manager

Agenda and registration here

Monday Oct 27, 2014

Oracle University LVC trainings for Oracle Knowledge and OPA

Please see below a list of upcoming applications courses scheduled to run in Live Virtual Class format. These courses are not regularly scheduled by OU, therefore take the opportunity to enroll and learn more.

  • Knowledge Overview Rel 8.5 Ed 1 LVC -  28 Nov - REGISTER
  • Oracle Knowledge Search Rel 8.5 Ed 1 LVC - 17-19 Dec - REGISTER

  • Oracle Policy Automation (OPA) Connector for Siebel Ed 1 LVC - 03-05 Dec - REGISTER


Wednesday Oct 08, 2014

Free Oracle Sales Cloud Implementation Training for Partners

The Oracle team is pleased to inform you and your organization of the Oracle Sales Cloud Implementation Training. These Invite-Only hands-on workshops will be delivered by Oracle Development at No-Fee to Partners.

This 5-day training will consist of live Webex presentations, live demo, and hands-on laboratory exercises. Your consultants can participate this training inclass. Your consultants can participate this training also remotely and therefore avoiding travel costs and travel time.

This training is open to your entire practice, thus we kindly suggest you to share this Announcement inside your organization (and inside your organization only) to ensure your organization would maximize the benefits of this free training.

Participants will have access to an Oracle Sales Cloud environment during training and for a limited time afterwards.

Participants should have general skills in implementing and extending CRM applications (e.g. Siebel, Sales Cloud, CRMOD etc.). Training will be delivered remotely and in-person (based on demand). Participants are expected to attend all web-based presentations and complete laboratory exercises every day.

IMPORTANT: This training is available to Oracle Partners with a current OPN Gold Level or higher membership. A fully executed Oracle Cloud Services Training Addendum is required for this workshop. If you have not already accepted this addendum, please click here to review and accept the terms and conditions.

Oracle Sales Cloud Implementation Training Schedule:

  • Sweden – Stockholm - October 20th - 24th, 2014, 9am - 5pm CEST - Register
  • Germany – Munich - November 3rd - 7th, 2014, 9am - 5pm CET - Register
  • South Africa – Johannesburg - November 17th - 21st, 2014, 9am - 5pm SAST - Register
  • Poland – Warsaw, December 8th - 12th, 2014, 9am - 5pm CEST - Register

We look forward to welcoming you at one of these events.

Thursday Sep 04, 2014

Oracle RightNow CX Cloud Partner Implementation Bootcamp - September 29th through October 10th – Toronto, Canada

The Oracle RightNow Implementation Boot camp is designed to enable new and existing partners with the product knowledge and training required to provide implementation services with the product knowledge, and strategies
to help facilitate successful implementations.

What will we cover:

The Oracle RightNow Implementation Camp was created to enable partners with the implementation tools and methodologies required to implement solutions to their clients with an advanced level of understanding of the technology, its features and its market preparedness. The course will cover a wide range of topics to give each student a basis of understanding of the product. Each student will learn the key points in each topic area, and will learn how the product should be configured and implemented in various different situations.

By the end of the boot camp each student should be able to design, and implement a RightNow CX environment in many different markets and scenarios. Each student will complete the course with a level of understanding which will allow them prepare to take and pass the Oracle RightNow CX Essentials 2012 certification exam in the future.

Learn To:

  • Customize the application appearance using workspaces, agent scripting and workflow
  • Create staff management configurations
  • Design knowledge workflows and answer management
  • Create custom data objects and overall system configuration competency
  • Configure and customize analytics
  • Work with chat and co-browse
  • Create and customize customer portal assets
Register here!

Tuesday Aug 26, 2014

Extending Oracle Sales Cloud with Oracle Platform-as-a-Service : Free In-Person (Amsterdam) or Remote training for EMEA Partners - October 6th - 9th 2014

Oracle is pleased to inform you and your organization of the 4-day workshop on Extending Oracle Sales Cloud with Oracle Platform-as-a-Service (PaaS). This Invite-Only hands-on workshop will be delivered by Oracle Development at No-Fee to Partners.  The training consists of live Webex presentations, live demo, and hands-on laboratory exercises. Your consultants can particpate in this workshop in person or remotely, which will save travel costs and time. 

October 6th - 9th 2014 - Amsterdam, Netherlands

 

IMPORTANT: This training is only available to Oracle Partners with a current OPN Gold or higher level membership.

This workshop is open to your entire practice, thus we kindly request that you share this announcement within your organization to fully benefit from this free training.

A fully executed Oracle Cloud Services Training Addendum is required for this workshop. If you have not already accepted this addendum, please click here to review and accept the terms and conditions.

What will we cover

This 4-day workshop will cover the following topics:

  • Overview of Oracle Sales Cloud Extensibility
  • Introduction to TCA and Oracle Sales Cloud Data Model
  • Introduction to the Oracle Sales Cloud WebService Interface interface
  • Building WebService Clients for Oracle Sales Cloud
  • Generating Secure WebService Clients
  • Creating Advanced WebService Clients
  • Overview of Oracle Platform as a Service (PaaS)
  • Oracle PaaS extending SaaS Design Patterns
  • Introduction to Oracle ADF
  • Introduction Oracle Sales Cloud Integration with REST
  • Introduction to Oracle Document Cloud
  • PaaS – SaaS Security Considerations
  • Introduction to Oracle Mobile Application Framework (MAF)
  • Oracle Sales Cloud Accelerators and Resources
  • Introduction to Oracle Business Intelligence Cloud Service

Training Format

  • This training will be delivered in-class and remotely via Webex
  • The morning sessions will consist of 3 hours of Webex presentations
  • The afternoon sessions will focus on completing laboratory exercises

Audience

  • Solution Developers
  • Enterprise Architects
  • Technology Consultants
  • Integration Consultants

Expected Outcome

  • Attendees will learn how to Extend Oracle Sales Cloud using Oracle Platform-as-a-Service.

Registration Fee

  • This event is offered FREE of charge to select Oracle Partners.

Register here!

Oracle Social Cloud Implementation Boot Camp – October 20 – 23 (Chicago, IL)

The Oracle Social Cloud Implementation Boot camp is designed to enable new and existing partners with the product knowledge and training required to provide on-boarding, platform training, and implementation services to clients. 

Details and registration here

Monday Aug 25, 2014

New Training Content at your Fingertips: Oracle Fusion Applications 2014 User Experience Specialist

Exciting news! There is a new Release 8 training available to your partners in the Oracle Fusion Applications 2014 User Experience Specialist guided learning path. Release 8 Overview, Sales Cloud & HCM Cloud highlights...it's all in there!


 

New Exam in Beta Testing: Oracle Fusion CRM - Sales 2014 Implementation Essentials

This new exam is designed for individuals who possess a strong foundation and expertise in implementing Oracle Sales Cloud solutions. Request your free exam voucher now!

Thursday Aug 14, 2014

Oracle Specialization: new assets available!

Please find a listing of some new assets created for you and for your customers focused on the value of specialized partners. There are many new materials including videos, PPTs and collateral. 

For your Customers:

For you:

Wednesday Aug 13, 2014

Oracle Rightnow CX Cloud Service 2012 Implementation Boot Camp - Bucharest, Sep 8-19 2014

The Oracle RightNow Implementation Boot camp is designed to enable new and existing partners with the product knowledge and training required to provide implementation services with the product knowledge, and strategies to help facilitate successful implementations.

What will we cover:

The Oracle RightNow Implementation Camp was created to enable partners with the implementation tools and methodologies required to implement solutions to their clients with an advanced level of understanding of the technology, its features and its market preparedness. The course will cover a wide range of topics to give each student a basis of understanding of the product. Each student will learn the key points in each topic area, and will learn how the product should be configured and implemented in various different situations.

By the end of the boot camp each student should be able to design, and implement a RightNow CX environment in many different markets and scenarios. Each student will complete the course with a level of understanding which will allow them prepare to take and pass the Oracle RightNow CX Essentials 2012 certification exam in the future.

Learn To:

  • Customize the application appearance using workspaces, agent scripting and workflow
  • Create staff management configurations
  • Design knowledge workflows and answer management
  • Create custom data objects and overall system configuration competency
  • Configure and customize analytics
  • Work with chat and co-browse
  • Create and customize customer portal assets

Audience:

Administrator, Application Developers, Architect, Functional Implementer, Project Manager, System Administrator, System Analysts, System Integrator, Technical Administrator

Prerequisite Training and Environment Requirements:

Server Requirements for a student Install can be found here.

Agenda Topics:

Please access this link to find out the topics and schedule of the class.

When:
Sep 8 - Sep 19, 2014
09:00 AM - 6:00 PM

Where:
Oracle Partner HUB at Omnilogic
I. Gh. Duca Street, No. 46
Building B, 1st Floor
Otopeni, Ilfov

Duration:
1
0 business days

Registration: register here

Contact Us:

For more information about Oracle RightNow CX training available to Oracle Partners, visit competencycenter.oracle.com.

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