What is Communication Cloud Service?
As a reader of this blog, your first thoughts might be to equate the Communication Cloud Service (CCS) to Oracle Documaker. These two offerings share some automation concepts, implementation metholodogies, and basic functional capabilities, but that is where the similarities end. Documaker is licensed software that is typically deployed in on-premise or cloud-based infrastructure solutions. That means managing infrastructure, servers, software installations, and all the associated maintenance. You pay for the software license and maintenance according to your license specifics. CCS is a cloud-based service offering from Oracle that shares no codebase with Documaker. As it is software-as-a-service (SaaS), CCS has no installation, prerequisite software components, and no maintenance/patching requirements. It is a CCS is a consumption-based offering, so you only pay for documents you generate.
What are the Benefits of Communication Cloud Service?
SaaS offerings generally enjoy very fast ramp-up times compared to traditional installed software, and CCS is no different. A user can be provision
Since CCS is a SaaS offering, this means the ramp-up time from Be up and running in minutes
Enjoy no upfront costs
Scale up or down automatically to meet demand
Choose your starting point, set your pace, and migrate seamlessly over time
Simplify and automate migration with open APIs
Low cost of entry
Usage-based pricing—only pay for what you need
OpEx model―avoid upfront and on-going infrastructure investment and maintenance costs
No programming customization equals always-ready-to-use platform
Always-on upgrades
Continuous enhancements
Rapid integration of new services
Single solution for communication equals increased customer engagement
Rules-driven content assembly
Robust customer data population
Available from anywhere, anytime