article by Robbie Jones, September 2021
Oracle Digital Assistant is a complete platform for building rich and engaging conversational experiences for your enterprise. It allows you to combine AI driven Natural Language Understanding (NLU), conversational flows and back-end integration to create AI chatbots on all the popular chat and voice channels.
To get you started quickly with digital assistants we have pre-built the Retail Template; it is a collection of all the ODA building blocks you need to create your own Retail digital assistant. In essence the template acts as an accelerator to get ODA configured to your retailing needs, so that after importing it, you have something quickly to implement and easy to extend.
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