article by Martin Jarvis, September 2021
Oracle Digital Assistant is a complete platform for building rich and engaging conversational experiences for your enterprise. It allows you to combine AI driven Natural Language Understanding (NLU), conversational flows and back-end integration to create digital, virtual assistants on the most popular chat and voice channels.
But just as when writing a document with your preferred word processor, you wouldn’t want to start with a blank sheet of paper when you can start from a ready-made template. Oracle Digital Assistant has a wide range of production ready templates that support many industry and horizontal use cases to help accelerate your project.
About Oracle Digital Assistant Templates
Oracle Digital Assistant Templates offer you a pre-built starter solution, with a starter collection of AI training data and often with documented integration to an Oracle application. You can download and import templates into your own Oracle Digital Assistant instance from the built-in Skills store, Blogs, GitHub and the Oracle Cloud Marketplace.
They are developed using the exact same technology as your own custom skills and as such are easy to combine with your own and other skills. Many of Oracle’s templates are developed and maintained by the same Oracle Applications teams who build and maintain the application underpinning the template.
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