article by Rohit Dhamija, November 2018 (re-published Jan 2023)
For many, chatbots are a synonym for artificial intelligence and service automation using voice and free text input. Oracle Digital Assistant is Oracle's next generation bot platform that enables developers to follow a modular approach in building composite chatbots for exposure on multiple conversational channels and messenger clients. In regards to voice support, Oracle Digital Assistant does not provide its own voice-to-text transformation but relies on 3rd party technology. This article explains how to integrate Oracle Digital Assistant with Amazon Alexa as an example for voice support. The code samples provided in the text and for download also give you an idea how webhooks can be used to integrate other voice technologies with Oracle Digital Assistant.
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