article by Grant Ronald , November 2019
There are entity use cases in which a particular bot user only needs a subset of the values that could be extracted by an entity. However, there is a good reason to train the bot with all possible entity values and not just those of interest to the user. The following is a use case from one of our internal teams which is a common enough use case worth sharing with the wider community: that an entity value can be further validated against a dynamic subset of values based on, in this case, the current user.
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