John Ranalli
Director, Product Management
John is a Director of Product Management at Oracle, specializing in Oracle Fusion Service and Field Service. With extensive experience in enterprise customer experience (CX) solutions, John helps drive strategy and execution helping organizations deliver seamless, intelligent, and connected service experiences across digital, agent, and field service channels. In this role, John works closely with global customers, product development, sales, and analyst relations to translate complex service needs into actionable product strategy. He plays a critical role in shaping Oracle's vision for modern service where automation, AI, and data-driven insights empower organizations to optimize and automate service operations and elevate customer satisfaction.
