Last night, 60 Minutes updated a segment about the growth of "Geek Squad".
The main focus of the story was about the need for services like Geek Squad due to challenges that many of us find with installing new consumer technology products.
The story included an interview with an Engineering expert with a degree from MIT who confirmed that this is indeed a real issue. (He can't even figure out some of these instruction manuals!)
Nearly a year ago, I wrote about my similar frustration re: the complexity of consumer technology via a blog entry about my experience to install my new HDTV.
The 60 Minutes story made me feel so much better!!
(I just have one question -- how come during the video clips showing the geeks at Geek Squad, we didn't see any Girl Geeks?)