The Real Story on Oracle Unbreakable Linux

Enterprise-Quality Support, More Value

Oracle Unbreakable Linux launched two years ago as a support program for existing Red Hat Enterprise Linux (RHEL) implementations or for new Oracle Enterprise Linux implementations. Oracle Unbreakable Linux program is about enterprise-class support that customers can't get (or is not available) from Red Hat. It has never been about creating a knock-off or forked Linux distribution. There is no migration, or switch, needed for existing RHEL users to move to Oracle Unbreakable Linux support.

With more than 30+ years of experience supporting the largest business- critical data centers around the world, Oracle brings the highest support quality, more value, and proven business practices to Linux support, including the following items Red Hat can't:
· 7500+ professionals providing 24x7, global support in over 145 countries
· Lifetime support policy
. 7+ years of general product support with the ability to extend to unlimited number of years
· Premier backporting
. Request backport of specific features eliminating pressure to upgrade with every update release

Customers Are Benefiting

Oracle is the trusted advisor to many CIOs looking for more value for their entire application stack; including support for Linux.

· 79% of databases that run on Linux, run Oracle
· Over 30% of Oracle Applications are deployed on the Linux platform
· Over 50% of recent Oracle Fusion Middleware deployments are on the Linux platform

Oracle's Linux business includes thousands of customers using Oracle on Linux and Oracle Unbreakable Linux support for their Linux deployments.

Due to dissatisfaction with Red Hat's quality of support as well as a desire to get more value, many users have switched from Red Hat Support to Oracle Unbreakable Linux Support.

Read why Interactive One switched from Red Hat to Oracle Unbreakable Linux Support.

Oracle's Linux Commitment

Oracle offers a complete and comprehensive software stack and single point of support for Linux and also offers the risk mitigation and value that users demand, especially in today's tough economic times. Oracle has a solid Linux business and a long-term commitment to continue to enhance Linux as a choice for business-critical deployments.

Comments:

How many users have switched to oracle support? Real numbers please.

Posted by Marek on March 03, 2009 at 05:31 PM PST #

Red Hat Rules !!!

Posted by Mark Antony on March 03, 2009 at 09:14 PM PST #

Wim, Your "Lifetime support policy" link is incorrect. It has a ')' at the end... FYI. Joe

Posted by Joe Hoot on March 03, 2009 at 10:33 PM PST #

Wooh!! Is this a ad or something?

Posted by Tony on March 04, 2009 at 02:11 AM PST #

I have always thought that the oracle message on unbreakable linux was a bit confused. Really the emphasis on competing with redhat should be dropped - I doubt as a product oracle is making all that much money on OEL or even plans to. However as an enabling technology to provide the proverbial one throat to choke for an entire stack, or to provide an option for enterprise level support the story is strong. To be able to tell a customer "we have kernel developers on staff working to make linux work better for the database / middleware" is compelling. to put it a different way I do not believe Oracle wants to put redhat out of business - which is typically the ultimate goal of competing with someone. Oracle should want redhat to be as strong as possible on the linux front (weaker in other spots maybe) to keep OEL relevant in the market as a whole. Having OEL as a loss leader is even fine as long as it generates leads/revenue on the DB and on the other products. However invariably all i ever see is how OEL is better than redhat as if there is a real competition there. The real message I believ is how OEL complements all the other products Oracle creates - the competition with redhat should be just a by-product and i would think largely ignored. Clearly the real reason for OEL is the competition with Microsoft who also has somewhat of a complete stack with an OS, a DB and middleware product.

Posted by Marty on March 04, 2009 at 02:37 AM PST #

Wim, I think it would also help us partners, if there would be an easy to read/check whitepaper with all supported certified Oracle software on the two different OEL software versions. It is really "hard" for instance to figure out which OAS version with OID (ldap) is certified with which OEL combined AND with the all needed patches in place. It would make live easier if there was a tool that generated all the software and patches needed to certify against a certain OEL version. I really like what you guys are doing but it sometimes very difficult to "spread the word" due to the limitations described above. Cheers Marco

Posted by Marco Gralike on March 04, 2009 at 06:01 AM PST #

What happened with my April 17 comment regarding "79% of databases that run on Linux, run Oracle " versus MySQL's percentage?

Posted by Sander on April 26, 2009 at 03:08 PM PDT #

Sander : this was data published by Gartner based on revenue generated and as such is more comparison with db2 and other commercial databases.

Posted by Wim Coekaerts on May 06, 2009 at 02:35 PM PDT #

Hi Wim, I am interested in using OEL for Java development, especially to develop applications for using with the Oracle SOA Suite. I would like to know if Oracle's development teams are using OEL in their workstations. Do you think that OEL is a suitable platform for this? The main benefit of this approach would be to have a strong platform where we could run products like WebLogic Server, OSB, etc; and the Java development tools (A benefit that Windows users are already enjoying ...). It would be very interesting to read about your thoughts on this. Thanks in advance! Martin

Posted by Martin Monsalvo on May 26, 2009 at 11:39 AM PDT #

Looking for a place to file an enhancement request. =) Specifically, are there any plans to have Oracle Enterprise Linux come prepackaged with Oracle RDBMS? I cannot tell how much it hurts my head to be able to run MySQL or Postgres out of the box, but trying to get Oracle RDBMS up and running is no different than any other RedHat install. Even if, as a compromise, the RDBMS cannot be prepackaged because it might hurt someone's feelings, what about all the prerequisite rpms and binary versions? It almost seems like Oracle is forcing folks to go through the extra troubling of setting up a ULN account just to download these items, much like a carnival ride routing the exit through a store. Thanks for all your hard work.

Posted by Charles Schultz on July 31, 2009 at 03:59 AM PDT #

charles, a few things. - we already ship the oracle-validated rpm, so if you do a minimal install and you install the oracle-validated rpm it will take all the dependencies you need for when you want to install oracle. look in the installer details on custom - there's a place where you can tag "oracle validated" - don't need uln for just this, you can use public-yum and just use the yum repo which contains the validated rpm as well (see http://public-yum.oracle.com/) - use/install oraclevm and download the oraclevm database templates from edelivery and it's all preinstalled and preconfigured :)

Posted by Wim Coekaerts on July 31, 2009 at 06:00 AM PDT #

Thanks, Wim. Is the oracle-validated rpm documented anywhere else? I was having a hard time digging it up. And the public yum is nice as well, but seems to be a well-kept secret. Is it new, or just not widely used yet? OraceVM... I do want to try that at some point. Have a cooked image sounds really attractive...

Posted by Charles Schultz on July 31, 2009 at 11:40 AM PDT #

hm, we had a blog post about that somewhere as well, not sure if it was well-kept but we did announce it ;-) http://blogs.oracle.com/sergio/2009/03/new_oracle_public_yum_server_1.html I don't think there's much in terms of documentation. the easiest is to take the srpm for oracle-validated and look at the spec file. that contains the dependencies and the post install scripts etc.

Posted by Wim Coekaerts on August 01, 2009 at 03:52 AM PDT #

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About

Wim Coekaerts is the Senior Vice President of Linux and Virtualization Engineering for Oracle. He is responsible for Oracle's complete desktop to data center virtualization product line and the Oracle Linux support program.

You can follow him on Twitter at @wimcoekaerts

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