Oracle OpenWorld | October 22, 2015

Why Advanced Customer Support for Your Oracle Solutions?

By: Oracle Staff


Oracle’s innovative software, systems and cloud services are revolutionizing the industry and no one offers more personalized and proactive mission-critical support for Oracle technology than Oracle Advanced Customer Support (ACS). Add ACS sessions to your Oracle OpenWorld schedule and learn how you can leverage advanced support to enable cloud deployment, optimize performance, achieve higher availability and reduce risk.

ACS Conference Sessions

  • Deploying Database as a Service in Private and Hybrid Cloud Models—Best Practices [CON9496]
  • Hybrid Cloud Best Practices: Migrating to Public Cloud Platform as a Service [CON9495]
  • Consolidating Workloads in a Private Cloud on Oracle SuperCluster: Case Study [CON9709]
  • Power Up to Oracle Database 12c: Upgrade Paths for Maximum Value [CON9497]
  • Deploying a Private Cloud with the Oracle Cloud Platform: Customer Case Study [CON1980]
  • SaaS How-Tos: Minimize Implementation Risk and Improve the User Experience [CON9498]
  • Rapid Oracle E-Business Suite Implementation to Healthbis Private Cloud [CON4562]
  • Türk Telekom: Performance and Availability Improvements with Oracle Exadata and Oracle Exalogic [CON4662]
  • Deploying a Private Cloud with Oracle Engineered Systems: Lessons from the Trenches [CON2656]
  • Protect Your Most Valuable Assets: Up-Level Your Database Security Practices [CON9499]
Register for the Oracle OpenWorld conference sessions you plan to attend in My Schedule and we will save you a seat—be ready to enter 5 minutes before the session.

Meet the Experts

Talk one-to-one with the ACS Database experts located in the Database DEMOgrounds. ACS delivers tailored support services at every phase of your database lifecyle—PaaS enablement and cloud adoption, upgrade and migration support, database security enhancement, and proactive monitoring and resolution. (Workstation ID: SLD-056 Venue: Moscone South, Database).

Drop by the Oracle Support Stars Bar and meet the stars of Oracle Premier Support and Oracle ACS to ask your toughest questions, learn about proactive support tools and advanced support offerings. Ten-minute “mini briefings” on a variety of support topics are running throughout the week, including the following presentations delivered by ACS Product Management experts:

Accelerate PaaS Migration and Deployment
Oracle Database 12c: Take Full Advantage
Safeguard Your Mission Critical Databases with Connected Services
SaaS Adoption: Successfully Supporting Your End Users After Go-Live

The Oracle Support Stars Bar and Mini-Briefing Center are located in the Moscone West Exhibition Hall (Level 1 - Booth 3361). See details on topics and times.

Monday, 10:15 am – 6:00 pm
Tuesday, 10:15 am – 6:00 pm
Wednesday, 10:15 am – 4:15 pm

View the complete list of Oracle Advanced Customer Support sessions and events.