Friday Aug 28, 2009

☞ Drat That Cat

Saturday Aug 22, 2009

☞ Endings & Beginnings

Monday Aug 17, 2009

☞ It's Quiet. Too Quiet.

Monday Aug 10, 2009

☞ A Busy Weekend At The Link Mine

  • Apple appears to be going through exactly the same transition - from underdog to overlord - that Microsoft so spectacularly failed (from an ethical standpoint) to navigate a decade ago and is only now beginning to emerge from its self-referential bubble and notice. The Apple response on Daring Fireball is an encouraging sign that someone over there cares about the problem, but Calacanis makes a strong case in this article and the answer from Apple had better not be like the idiots in the comments underneath it.
  • "In general, for weight loss, exercise is pretty useless" -- Exercise makes your body need food & drink. If you already lack the skills to eat & drink in the proportions you need for your health, the extra opportunity to screw up provided by each exercise session probably just makes things worse...
  • "Van Halen's standard performance contract contained a provision calling for them to be provided with a bowl of M&Ms, but with all the brown candies removed." It's true, and they have an excellent reason for demanding it that provides a great pattern for people planning events.
  • I don't think this comes as much of a surprise; it's clearly a nasty chemical. The question has to be "is it worth the risk", and the research doesn't answer that one.
  • I encountered this last week, sending a pretty routine reimbursement to a friend. Paypal now charges a fee regardless of the funding source, unless you indicate that it's a "personal payment". My friend refunded the payment I'd made & we did the transaction again as a "personal transaction". They are of course free to charge what they like, but the way PayPal announced it is pretty scummy.
  • Just in case you didn't think the TSA were abitrary enough...
  • I've always suspected that a prime motivation for Bush and Blair in Iraq was connected to the evangelical theology of Revelation. The source in this case (an fundamentalist secularist web site) needs treating with suspicion, but the line of investigation deserves exploring as I fear it was the background dialectic biasing (undoubtedly hard) strategic decisions.

Wednesday Aug 05, 2009

☞ Two Games

Wednesday Apr 04, 2007

Don't-care

Is it just Apple UK? Or is the quality of Apple service degrading locally?

I have been using a Mac for nearly 5 years now. In that time, I have had cause to call Apple for help only a few times. Each time I have called them for help, they have gone out of their way to keep me going - especially when my old Powerbook failed in November 2005, when the manager of the Valley Fair Apple Store was overwhelmingly helpful and accommodating, way beyond what was required of him. Today, seeking support at a Genius bar in the UK for the first time, I met my first Apple jobsworth and I'm furious.

The problem is that the display is gradually failing on my Powerbook G4. I have Applecare, so I'm entitled to service. But the guy I spoke today took each opportunity presented him to be negative, and ultimately found a way to choose to interpret a clause in the Applecare terms to deny me repair service.

I'll stop there (at least until I am no longer furious). However, I'm wondering whether this is a UK effect or whether it represents a general downward gradient - I have noticed a similar difference in service attitude between, for example, Avis in the US and the UK, so it may just be I should stick to Apple US for service.

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Thoughts and pointers on digital freedoms and technology markets. With a few photos too.

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