Have We Hit a Social-Media Plateau?
In recent years, social media has evolved from a cool but unproven medium to become the foundation of pragmatic social business and a driver of business value. Yet, time is running out for businesses to make the most out of this channel. This isn’t a warning. It’s a fact.
Join leading industry analyst R “Ray” Wang as he explains how to apply the nine Cs of engagement to strengthen customer relationships. Learn:
- How to overcome social-media fatigue and make the most of the medium
- Why engagement is the most critical factor in the age of overexposure
- The nine pillars of successful customer engagement
Register for the eighth Webcast in the Social Business Thought Leaders series today.
|Thurs., Sept. 20, 2012 |
10 a.m. PT / 1 p.m. ET
|Presented by: |
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R “Ray” Wang
Principal Analyst and CEO,
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Senior Director, Product Management