Digital Business | Tuesday, September 18, 2012

The Nine Cs of Customer Engagement

Avoid Social Media Fatigue - Learn the 9 C's of Customer Engagement
Oracle Corporation
Avoid Social Media Fatigue - Learn the 9 C's of Customer Engagement

Have We Hit a Social-Media Plateau?

In recent years, social media has evolved from a cool but unproven medium to become the foundation of pragmatic social business and a driver of business value. Yet, time is running out for businesses to make the most out of this channel. This isn’t a warning. It’s a fact.


Join leading industry analyst R “Ray” Wang as he explains how to apply the nine Cs of engagement to strengthen customer relationships. Learn:

  • How to overcome social-media fatigue and make the most of the medium
  • Why engagement is the most critical factor in the age of overexposure
  • The nine pillars of successful customer engagement

Register for the eighth Webcast in the Social Business Thought Leaders series today.

Oracle Fusino Middleware Webcenter logo
Thurs., Sept. 20, 2012

10 a.m. PT / 1 p.m. ET
Presented by:

Presenter Ray Wong

R “Ray” Wang

Principal Analyst and CEO,

Constellation Research

Presenter Christian Finn

Christian Finn

Senior Director, Product Management

Oracle

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