Monday Jun 13, 2011

Lowering Costs Through Consolidation: Oracle WebCenter and Oracle Content Management

Many organizations are looking at the benefits of consolidating their systems to lower costs. Reducing training, hardware requirements, and maintenance fees are all benefits of these consolidation projects. We’ve pulled together a couple of examples of customers who have consolidated their systems so you can see some of the benefits they have realized.

Nuance Communications, Inc. is a leading provider of speech and imaging solutions for businesses and consumers. Nuance deployed Oracle Universal Content Management to simplify content updates, ensure consistent branding and reduce its need to rely on Web developers for changes to its Web site.

Using Oracle Universal Content Management, Nuance unified its Web branding, as well as the look and feel of its Web properties, which were inconsistent as a result of acquisitions, legacy code, non-conforming micro sites, and the challenges of multi-lingual content management.
Nuance’s implementation of Oracle Universal Content Management was facilitated by TEAM Informatics, a Gold Level Member of the Oracle Partner Network. This implementation won the Oracle Enterprise 2.0 Blazer Award for External Facing Web Sites. You can find out more in this press release:

The American Institute of Architects has consolidated to Oracle Content Management from over 17 content management systems. Using Oracle ECM, the AIA reduced hosting fees from $4.1M to $700K in one year. They are also using Oracle Content Management as a service-based repository, wrapped in their own display engine, showing how open Oracle Content Management is for many different uses. You can see a video of Brian Skapura of the AIA here.

Melbourne University migrated to Oracle WebCenter Suite to deliver a world class Web 2.0 experience for students, and Unified Content Management to consolidate disparate content management systems. Melboure University had over 1.8 million websites. This implementation is also heavily integrated with Oracle E-Business Suite. SeeMichael Carolan, Director for Application Services for Melbourne University, discuss this implementation in this video

Has your organization undergone a consolidation, or are you considering one? Drop us a comment and tell us a bit about it – you may find other organizations that can share experiences with you.

Monday Apr 18, 2011

Automating Content Migration Projects

Amongst all the great sessions we saw at Collaborate 11, Stefan Andreason, CTO and Founder of Kapow Technologies did a presentation on their migration technology. Kapow has been running a number of migrations into Oracle Universal Content Management. One client, NetApp, is using this to migrate from a homegrown website to an Oracle Content Management website. Amith Nair of NetApp will be present on this project at the AIIM Golden Gate chapter event on April 21st.

There were two points about the presentation that really impressed me about the Kapow solution. First, the level of automation that Kapow's technologies provide. Stefan showed how a user can setup a process and then the tool takes over by automating the process - discovering content, and then opening Oracle Universal Content Management, filling in metadata fields, and checking content in.

The second thing that impressed me was the level of understanding of Oracle UCM and especially Site Studio architecture. Content can be understood and targeted so that it puts the right information into elements and regions so it can fully recreate a website from a source.

I spoke to three customers that were in the presentation about how they might use Kapow's product. The first person said that her organization was migrating from a homegrown website to Oracle UCM, much like NetApp. She was also very pleased about the understanding of Oracle UCM websites and the ability to recreate an existing website inside of UCM.

Another Oracle UCM customer mention that her issue was a set of vast shared drives that need to be categorized, checked in and indexed. She is looking into Kapow and said it looked promising for automating the migration and check-in, but that she needs to investigate further for the categorization capabilities.

The third customer, from Union Pacific Railroad, is looking at a competitive website product migration to UCM.

This is not a tool that is meant for developers - Stefan said that the most common users were librarians and content management administrators - people who understand what they want to do with the content. Very impressive stuff.


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