Monday Feb 10, 2014

Future-Proof Mobile SEO with WebCenter Sites

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In 2013, Google announced updates to their algorithm that would cause “Changes in Rankings of Smartphone Results”.  This update can be attributed to the explosion of smartphone usage over the last five years.

One of the major questions surrounding this update was Google’s preference on mobile web content delivery.  Web content can be delivered to mobile devices in three ways:

Separate Mobile Site

Future Proof Your Mobile Sites This method of mobile content delivery redirects users to a separate mobile URL using bidirectional annotations such as rel=“alternate” and rel=“canonical”.  The mobile website will consist of completely separate HTML and CSS files and the URL is typically identified by a letter “m” subdomain. (m.yoururl.com)

Dynamic Serving

Similar to the separate mobile site method, dynamic serving renders different HTML and CSS files for users but unlike the first example this is done on one URL using the Vary HTTP Header. (Section 14.44)  

Responsive Web Design

The final method of delivering web content to mobile devices is responsive web design. Unlike the first two methods, responsive web design uses the same HTML files.  These files are then rendered on one URL using CSS media queries to determine how the content is to be rendered on the specific device.  By using this method, users are free from redirects and possible user-agent detection errors will be avoided.

Responsive web design is Google’s official recommendation for delivery of web content to mobile devices. This recommendation was released later on developers.google.com

6% of Fortune 100 companies comply with Google’s Mobile Requirements

Fortune 100 Mobile and Responsive Site Breakdown Pure Oxygen Labs performed a mobile risk assessment of the Fortune 100 companies and found that only 6% of the companies have websites that are compliant with Google’s mobile requirements. Other report findings included:

  • 66% of companies are at risk of their site ranking being downgraded
  • 11% of companies target smartphone users with responsive web design
  • 56% of companies served mobile-formatted content to smartphone searches


As Google looks towards the future of mobile search, so should the rest of us.

What Are My Options?

Mobile Authoring As scary as the findings in the mobile risk assessment are for all companies, deciding what’s next and the impending change is just as scary. Choosing the right web experience management tool and partner to implement the technology are the first and arguably the toughest decisions to be made when a multi-channel web presence becomes a top priority.

Choosing the Right Web Experience Management Tool  

When deciding what web experience management solution to implement, it is important to future-proof the investment by thinking long-term.  Listed below are questions that can assist in determining the right web experience management solution.

  • Does the solution provide multi-channel functionality?
    • Oracle WebCenter Sites’ mobile functionality empowers companies to effortlessly extend their desktop web experience to mobile devices.  Companies can effectively reduce costs by reusing existing web content, wire frames and navigation to eliminate the time and effort associated with the creation and management of mobile sites.
  • Is the software capable of rendering localized content to users?
    • Oracle WebCenter Sites excels at delivering localized content to users by rendering content in their native language through implicit and explicit information gathered by the system.
  • Does the software allow for the integration of social media?
    • Oracle WebCenter Sites allows users to log-in using social authentication enabling them to share, comment, rate, review and moderate content.
  • Will the company offer long-term support?
    • Oracle has been around for more than 35 years, employs 125,000 people and is valued at just over $80B. Oracle offers 24/7 support, employs 18,000 support staff which are located in 145 countries offering 24/7 support. 
  • Is the solution one that the manufacturer will continue to invest in?
    • Oracle employs over 35,000 product development engineers and invests an estimated $5B per year in research and development to advance Oracle products. (Source)

Choosing the Right Implementation Partner

Redstone Content Solutions has recently become the first Oracle WebCenter Sites Specialized Partner  See press release here

We invite you to review our “What to look for in your Oracle WebCenter Partner ” blog which details seven key topics to consider when choosing your WebCenter implementation specialist.

If you would like to learn more about web experience management, Oracle WebCenter Sites or Redstone Content Solutions, please contact us and we will be in touch soon. 

Other WebCenter Sites Blogs:

WebCenter Sites Gets Personal – With Customers

WebCenter Sites Reporting for Duty & Ready for Localization

Are You Struggling To Create Engaging On-line Customer Experiences?



Thursday Sep 15, 2011

Social Media Changes and Challenges for SEO

  As we continue to discuss social business trends and the impact it has, one area we haven't addressed is SEO. Today's guest post comes from Billy Cripe – Principal BloomThinker, BloomThink & Gary Sirek - Founder and Creative Director Squirrelworx.

The growth and acceptance of social media and enterprise 2.0 technology has shifted customer expectations for company interaction. Inside the walls of the business these shifts are bringing together two groups who have often remained separate.  SEO strategists traditionally focused on gaining company awareness are now coming together with Social Media experts to better understand the impact of social media on SEO.  Both realms stand to benefit.  SEO teams gain awareness amplification when the social teams are most effective.  And the social media teams enjoy boosted engagement and conversation participation when highly effective SEO teams bring new audiences into the social media engagement spaces. 

JOIN THE CONVERSATION
But this also has profound shifts for the ways both groups have traditionally operated.  Gone are the days when meta tag keywords and a smattering of comments on competitive blogs would boost search rankings. Social media is old-style communication newly applied to online spaces. It is conversation. The term Social SEO demonstrates the complementary nature of traditional SEO and social media. When you have a solid Social SEO strategy, you will see uplift in awareness, in conversation and in social engagement. The common thread is to get conversations moving about your company, your product, your service.  That is a powerful tool that yields results. A positive conversation can deliver many conversions.

4 QUESTIONS FOR DIAGNOSIS
To ensure the right conversations are taking place, businesses can use a set of key questions to determine their social SEO readiness and then apply proven principles for executing the best fit SEO strategy. Here are four questions you can use to check your social awareness pulse:

  1. Are You On Message?
    The question for your Marketing and Communications departments is how are they enabling everyone in the organization to be on-message? This is not a command and control task.   The pro-active delivery of business critical content to employees and partners is an important process.  Are your systems passive?  Do you enable employee and partner engagement on and about those topics?  Do your systems facilitate those ad hoc conversations?
  2. Are You Synchronized?
    The question for your intranet team is how are they ensuring that everyone across the organization is synchronized?  This means that sales, support, consulting and R&D/Manufacturing teams all know that new campaigns are kicking off.  Those campaigns, or special deals or new product launches are likely to drive demand and raise questions.  Everyone doesn’t need the details but they should be ready to answer questions, address concerns and point customers in the right direction.  You can bet the SEO team has thought long and hard about the keywords, buzz-spots and behavioral triggers that will likely trigger a response to that campaign.  Do others know how to spot those keywords when they come up in conversation?  The worst thing for a sales rep is to be caught unaware by a customer talking about that new 20% off deal they just got through a Klout promotion, email campaign or PPC coupon.  Kudos to the marketing and SEO teams for landing that prospect but it leaves the rep flat-footed.  That makes the company look bad.
  3. Are You Converting Your Existing Social Media Leads?
    One of the worst things you can do is pretend that social media matters for your business then ignore sales and marketing leads coming in from social sources.  So the question for your sales team is how are they incorporating leads from non-traditional sources into their workflow?  Do you even know when you get a lead from a social source?  Do you know what to do with it? How to qualify it?  How to route it to the most qualified rep to take it from there?  When the SEO team is effective one result is greater participation in the social engagement spaces the social media team manages.  But if you are not converting friends, fans and followers into customers and evangelists, you are on a very friendly path to fail-town.
  4. How do individual contributors answer social requests?
    Because everyone is potentially on the front lines of customer engagement, how are you equipping individual contributors to deal with the heightened awareness and interaction that successful SEO drives? How are your line workers, back office admins, and other staff connecting the casually interested with the appropriate experts inside your organization who can take that interest to the next level? 

Business has always been social. The difference is that now others can tell if that social environment is inviting or off-putting.  Technology is what now enables engagement in ways and at scales never before possible.

JOIN THE CONVERSATION
In the whitepaper, Social SEO & Cross Channel Marketing, Billy Cripe of BloomThink and Gary Sirek of Squirrelworx discuss the impact that social media is having on the discipline of SEO.  They discuss the SEO principles that drive awareness and attention that can benefit social media practice.  They outline the key concepts that practitioners and managers from each discipline need to know about the other and they propose a model for bringing these teams together to boost business.

Download the Social SEO & Cross Channel Marketing whitepaper.

About

Oracle WebCenter is the center of engagement for business—powering exceptional experiences for customers, partners, and employees. It connects people, process, and information with the most complete portfolio of portal, Web experience management, content, imaging and collaboration technologies.

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