Tuesday Sep 04, 2012

26 Days: Countdown to Oracle OpenWorld 2012

Welcome to our countdown to Oracle OpenWorld! Oracle OpenWorld 2012 is just around the corner. In less than 26 days, San Francisco will be invaded by an expected 50,000 people from all over the world. Here on the Oracle WebCenter team, we’ve all been working to help make the experience a great one for all our WebCenter customers. For a sneak peak  – we’ll be spending this week giving you a teaser of what to look forward to if you are joining us in San Francisco from September 30th through October 4th. We have Oracle WebCenter sessions covering all topics imaginable. Take a look and use the tools we provide to build out your schedule in advance and reserve your seats in your favorite sessions.  That gives you plenty of time to plan for your week with us in San Francisco. If unfortunately, your boss denied your request to attend - there are still some ways that you can join in the experience virtually On-Demand.

This year - we are expanding even more up North of Market Street and will be taking over Union Square as well. Check out this map of San Francisco to get a sense of how much of a footprint Oracle OpenWorld has grown to this year.

With so much to see and so many sessions to learn from - its no wonder that people get excited.

Add to that a good mix of fun and all of the possible WebCenter sessions you could attend - you won't want to sleep at all to take full advantage of such an opportunity. We'll also have our annual WebCenter Customer Appreciation reception - stay tuned this week for some more info on registration to make sure you'll be able to join us.

If you've been following the America's Cup at all and believe in EXTREME PERFORMANCE you'll definitely want to take a look at this video from last year's OpenWorld Keynote.

Important OpenWorld Links: 

Here are all the WebCenter sessions broken down by day for your viewing pleasure.

Monday, October 1st

CON8885 - Simplify CRM Engagement with Contextual Collaboration

Are your sales teams disconnected and disengaged? Do you want a tool for easily connecting expertise across your organization and providing visibility into the complete sales process? Do you want a way to enhance and retain organization knowledge? Oracle Social Network is the answer. Attend this session to learn how to make CRM easy, effective, and efficient for use across virtual sales teams. Also learn how Oracle Social Network can drive sales force collaboration with natural conversations throughout the sales cycle, promote sales team productivity through purposeful social networking without the noise, and build cross-team knowledge by integrating conversations with CRM and other business applications.

CON8268 - Oracle WebCenter Strategy: Engaging Your Customers. Empowering Your Business

Oracle WebCenter is a user engagement platform for social business, connecting people and information. Attend this session to learn about the Oracle WebCenter strategy, and understand where Oracle is taking the platform to help companies engage customers, empower employees, and enable partners. Business success starts with ensuring that everyone is engaged with the right people and the right information and can access what they need through the channel of their choice—Web, mobile, or social. Are you giving customers, employees, and partners the best-possible experience? Come learn how you can! 

HOL10208 - Add Social Capabilities to Your Enterprise Applications

Oracle Social Network enables you to add real-time collaboration capabilities into your enterprise applications, so that conversations can happen directly within your business systems. In this hands-on lab, you will try out the Oracle Social Network product to collaborate with other attendees, using real-time conversations with document sharing capabilities. Next you will embed social capabilities into a sample Web-based enterprise application, using embedded UI components. Experts will also write simple REST-based integrations, using the Oracle Social Network API to programmatically create social interactions. 

CON8893 - Improve Employee Productivity with Intuitive and Social Work Environments

Social technologies have already transformed the ways customers, employees, partners, and suppliers communicate and stay informed. Forward-thinking organizations today need technologies and infrastructures to help them advance to the next level and integrate social activities with business applications to deliver a user experience that simplifies business processes and enterprise application engagement. Attend this session to hear from an innovative Oracle Social Network customer and learn how you can improve productivity with intuitive and social work environments and empower your employees with innovative social tools to enable contextual access to content and dynamic personalization of solutions. 

CON8270 - Oracle WebCenter Content Strategy and Vision

Oracle WebCenter provides a strategic content infrastructure for managing documents, images, e-mails, and rich media files. With a single repository, organizations can address any content use case, such as accounts payable, HR onboarding, document management, compliance, records management, digital asset management, or Website management. In this session, learn about future plans for how Oracle WebCenter will address new use cases as well as new integrations with Oracle Fusion Middleware and Oracle Applications, leveraging your investments by making your users more productive and error-free. 

CON8269 - Oracle WebCenter Sites Strategy and Vision

Oracle’s Web experience management solution, Oracle WebCenter Sites, enables organizations to use the online channel to drive customer acquisition and brand loyalty. It helps marketers and business users easily create and manage contextually relevant, social, interactive online experiences across multiple channels on a global scale. In this session, learn about future plans for how Oracle WebCenter Sites will provide you with the tools, capabilities, and integrations you need in order to continue to address your customers’ evolving requirements for engaging online experiences and keep moving your business forward. 

CON8896 - Living with SharePoint

SharePoint is a popular platform, but it’s not always the best fit for Oracle customers. In this session, you’ll discover the technical and nontechnical limitations and pitfalls of SharePoint and learn about Oracle alternatives for collaboration, portals, enterprise and Web content management, social computing, and application integration. The presentation shows you how to integrate with SharePoint when business or IT requirements dictate and covers cloud-based (Office 365) and on-premises versions of SharePoint. Presented by a former Microsoft director of SharePoint product management and backed by independent customer research, this session will prepare you to answer the question “Why don’t we just use SharePoint for that?’ the next time it comes up in your organization. 

CON7843 - Content-Enabling Enterprise Processes with Oracle WebCenter

Organizations today continually strive to automate business processes, reduce costs, and improve efficiency. Many business processes are content-intensive and unstructured, requiring ad hoc collaboration, and distributed in nature, requiring many approvals and generating huge volumes of paper. In this session, learn how Oracle and SYSTIME have partnered to help a customer content-enable its enterprise with Oracle WebCenter Content and Oracle WebCenter Imaging 11g and integrate them with Oracle Applications. 

CON6114 - Tape Robotics’ Newest Superhero: Now Fueled by Oracle Software

For small, midsize, and rapidly growing businesses that want the most energy-efficient, scalable storage infrastructure to meet their rapidly growing data demands, Oracle’s most recent addition to its award-winning tape portfolio leverages several pieces of Oracle software. With Oracle Linux, Oracle WebLogic, and Oracle Fusion Middleware tools, the library achieves a higher level of usability than previous products while offering customers a familiar interface for management, plus ease of use. This session examines the competitive advantages of the tape library and how Oracle software raises customer satisfaction. Learn how the combination of Oracle engineered systems, Oracle Secure Backup, and Oracle’s StorageTek tape libraries provide end-to-end coverage of your data. 

CON9437 - Mobile Access Management

With more than five billion mobile devices on the planet and an increasing number of users using their own devices to access corporate data and applications, securely extending identity management to mobile devices has become a hot topic. This session focuses on how to extend your existing identity management infrastructure and policies to securely and seamlessly enable mobile user access.

CON7815 - Customer Experience Online in Cloud: Oracle WebCenter Sites, Oracle ATG Apps, Oracle Exalogic

Oracle WebCenter Sites and Oracle’s ATG product line together can provide a compelling marketing and e-commerce experience. When you couple them with the extreme performance of Oracle Exalogic, you’ll see unmatched scalability that provides you with a true cloud-based solution. In this session, you’ll learn how running Oracle WebCenter Sites and ATG applications on Oracle Exalogic delivers both a private and a public cloud experience. Find out what it takes to get these systems working together and delivering engaging Web experiences. Even if you aren’t considering Oracle Exalogic today, the rich Web experience of Oracle WebCenter, paired with the depth of the ATG product line, can provide your business full support, from merchandising through sale completion. 

CON8271 - Oracle WebCenter Portal Strategy and Vision

To innovate and keep a competitive edge, organizations need to leverage the power of agile and responsive Web applications. Oracle WebCenter Portal enables you to do just that, by delivering intuitive user experiences for enterprise applications to drive innovation with composite applications and mashups. Attend this session to learn firsthand from customers how Oracle WebCenter Portal extends the value of existing enterprise applications, business processes, and content; delivers a superior business user experience; and maximizes limited IT resources. 

CON8880 - The Connected Customer Experience Begins with the Online Channel

There’s a lot of talk these days about how to connect the customer journey across various touchpoints—from Websites and e-commerce to call centers and in-store—to provide experiences that are more relevant and engaging and ultimately gain competitive edge. Doing it all at once isn’t a realistic objective, so where do you start? Come to this session, and hear about three steps you can take that can help you begin your journey toward delivering the connected customer experience. You’ll hear how Oracle now has an integrated digital marketing platform for your corporate Website, your e-commerce site, your self-service portal, and your marketing and loyalty campaigns, and you’ll learn what you can do today to begin executing on your customer experience initiatives. 

GEN11451 - General Session: Building Mobile Applications with Oracle Cloud

With the prevalence of smart mobile devices, companies are facing an increased demand to provide access to data and applications from new channels. However, developing applications for mobile devices poses some unique challenges. Come to this session to learn how Oracle addresses these challenges, offering a simpler way to develop and deploy cross-device mobile applications. See how Oracle Cloud enables you to access applications, data, and services from mobile channels in an easier way. 

CON8272 - Oracle Social Network Strategy and Vision

One key way of increasing employee productivity is by bringing people, processes, and information together—providing new social capabilities to enable business users to quickly correspond and collaborate on business activities. Oracle WebCenter provides a user engagement platform with social and collaborative technologies to empower business users to focus on their key business processes, applications, and content in the context of their role and process. Attend this session to hear how the latest social capabilities in Oracle Social Network are enabling organizations to transform themselves into social businesses. 

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Tuesday, October 2nd

HOL10194 - Enterprise Content Management Simplified: Oracle WebCenter Content’s Next-Generation UI

Regardless of the nature of your business, unstructured content underpins many of its daily functions. Whether you are working with traditional presentations, spreadsheets, or text documents—or even with digital assets such as images and multimedia files—your content needs to be accessible and manageable in convenient and intuitive ways to make working with the content easier. Additionally, you need the ability to easily share documents with coworkers to facilitate a collaborative working environment. Come to this session to see how Oracle WebCenter Content’s next-generation user interface helps modern knowledge workers easily manage personal and enterprise documents in a collaborative environment.

CON8877 - Develop a Mobile Strategy with Oracle WebCenter: Engage Customers, Employees, and Partners

Mobile technology has gone from nice-to-have to a cornerstone of user engagement. Mobile access enables users to have information available at their fingertips, enabling them to take action the moment they make a decision, interact in the moment of convenience, and take advantage of new service offerings in their preferred channels. All your employees have your mobile applications in their pocket; now what are you going to do? It is a critical step for companies to think through what their employees, customers, and partners really need on their devices. Attend this session to see how Oracle WebCenter enables you to better engage your customers, employees, and partners by providing a unified experience across multiple channels. 

CON9447 - Enabling Access for Hundreds of Millions of Users

How do you grow your business by identifying, authenticating, authorizing, and federating users on the Web, leveraging social identity and the open source OAuth protocol? How do you scale your access management solution to support hundreds of millions of users? With social identity support out of the box, Oracle’s access management solution is also benchmarked for 250-million-user deployment according to real-world customer scenarios. In this session, you will learn about the social identity capability and the 250-million-user benchmark testing of Oracle Access Manager and Oracle Adaptive Access Manager running on Oracle Exalogic and Oracle Exadata. 

HOL10207 - Build an Intranet Portal with Oracle WebCenter

In this hands-on lab, you’ll work with Oracle WebCenter Portal and Oracle WebCenter Content to build out an enterprise portal that maximizes the productivity of teams and individual contributors. Using browser-based tools, you’ll manage site resources such as page styles, templates, and navigation. You’ll edit content stored in Oracle WebCenter Content directly from your portal. You’ll also experience the latest features that promote collaboration, social networking, and personal productivity. 

CON2906 - Get Proactive: Best Practices for Maintaining Oracle Fusion Middleware

You chose Oracle Fusion Middleware products to help your organization deliver superior business results. Now learn how to take full advantage of your software with all the great tools, resources, and product updates you’re entitled to through Oracle Support. In this session, Oracle product experts provide proven best practices to help you work more efficiently, plan and prepare for upgrades and patching more effectively, and manage risk. Topics include configuration management tools, remote diagnostics, My Oracle Support Community, and My Oracle Support Lifecycle Advisors. New users and Oracle Fusion Middleware experts alike are guaranteed to leave with fresh ideas and practical, easy-to-implement next steps. 

CON8878 - Oracle WebCenter’s Cloud Strategy: From Social and Platform Services to Mashups

Cloud computing represents a paradigm shift in how we build applications, automate processes, collaborate, and share and in how we secure our enterprise. Additionally, as you adopt cloud-based services in your organization, it’s likely that you will still have many critical on-premises applications running. With these mixed environments, multiple user interfaces, different security, and multiple datasources and content sources, how do you start evolving your strategy to account for these challenges? Oracle WebCenter offers a complete array of technologies enabling you to solve these challenges and prepare you for the cloud. Attend this session to learn how you can use Oracle WebCenter in the cloud as well as create on-premises and cloud application mash-ups. 

CON8901 - Optimize Enterprise Business Processes with Oracle WebCenter and Oracle BPM

Do you have business processes that span multiple applications? Are you grappling with how to have visibility across these business processes; how to manage content that is associated with these processes; and, most importantly, how to model and optimize these business processes? Attend this session to hear how Oracle WebCenter and Oracle Business Process Management provide a unique set of integrated solutions to provide a composite application dashboard across these business processes and offer a solution for content-centric business processes. 

CON8883 - Deliver Engaging Interfaces to Oracle Applications with Oracle WebCenter

Critical business processes live within enterprise applications, and application users need to manage and execute these processes as effectively as possible. Oracle provides a comprehensive user engagement platform to increase user productivity and optimize overall processes within Oracle Applications—Oracle E-Business Suite and Oracle’s Siebel, PeopleSoft, and JD Edwards product families—and third-party applications. Attend this session to learn how you can integrate these applications with Oracle WebCenter to deliver composite application dashboards to your end users—whether they are your customers, partners, or employees—for enhanced usability and Web 2.0–enabled enterprise portals.


Wednesday, October 3rd

CON8895 - Future-Ready Intranets: How Aramark Re-engineered the Application Landscape

There are essential techniques and technologies you can use to deliver employee portals that garner higher productivity, improve business efficiency, and increase user engagement. Attend this session to learn how you can leverage Oracle WebCenter Portal as a user engagement platform for bringing together business process management, enterprise content management, and business intelligence into a highly relevant and integrated experience. Hear how Aramark has leveraged Oracle WebCenter Portal and Oracle WebCenter Content to deliver a unified workspace providing simpler navigation and processing, consolidation of tools, easy access to information, integrated search, and single sign-on. 

CON8886 - Content Consolidation: Save Money, Increase Efficiency, and Eliminate Silos

Organizations are looking for ways to save money and be more efficient. With content in many different places, it’s difficult to know where to look for a document and whether the document is the most current version. With Oracle WebCenter, content can be consolidated into one best-of-breed repository that is secure, scalable, and integrated with your business processes and applications. Users can find the content they need, where they need it, and ensure that it is the right content. This session covers content challenges that affect your business; content consolidation that can lead to savings in storage and administration costs and can lower risks; and how companies are realizing savings. 

CON8911 - Improve Online Experiences for Customers and Partners with Self-Service Portals

Are you able to provide your customers and partners an easy-to-use online self-service experience? Are you processing high-volume transactions and struggling with call center bottlenecks or back-end systems that won’t integrate, causing order delays and customer frustration? Are you looking to target content such as product and service offerings to your end users? This session shares approaches to providing targeted delivery as well as strategies and best practices for transforming your business by providing an intuitive user experience for your customers and partners. 

CON6156 - Top 10 Ways to Integrate Oracle WebCenter Content

This session covers 10 common ways to integrate Oracle WebCenter Content with other enterprise applications and middleware. It discusses out-of-the-box modules that provide expanded features in Oracle WebCenter Content—such as enterprise search, SOA, and BPEL—as well as developer tools you can use to create custom integrations. The presentation also gives guidance on which integration option may work best in your environment. 

HOL10207 - Build an Intranet Portal with Oracle WebCenter

In this hands-on lab, you’ll work with Oracle WebCenter Portal and Oracle WebCenter Content to build out an enterprise portal that maximizes the productivity of teams and individual contributors. Using browser-based tools, you’ll manage site resources such as page styles, templates, and navigation. You’ll edit content stored in Oracle WebCenter Content directly from your portal. You’ll also experience the latest features that promote collaboration, social networking, and personal productivity. 

CON7817 - Migration to Oracle WebCenter Imaging 11g

Customers today continually strive to automate business processes, reduce costs, and improve efficiency. The accounts payable process—which is often distributed in nature, requires many approvals, and generates huge volumes of paper invoices—is automated by many customers. In this session, learn how Oracle and SYSTIME have partnered to help a customer migrate its existing Oracle Imaging and Process Management Release 7.6 to the latest Oracle WebCenter Imaging 11g and integrate it with Oracle’s JD Edwards family of products. 

CON8910 - How to Engage Customers Across Web, Mobile, and Social Channels

Whether on desktops at the office, on tablets at home, or on mobile phones when on the go, today’s customers are always connected. To engage today’s customers, you need to make the online customer experience connected and consistent across a host of devices and multiple channels, including Web, mobile, and social networks. Managing this multichannel environment can result in lots of headaches without the right tools. Attend this session to learn how Oracle WebCenter Sites solves the challenge of multichannel customer engagement. 

HOL10206 - Oracle WebCenter Sites 11g: Transforming the Content Contributor Experience

Oracle WebCenter Sites 11g makes it easy for marketers and business users to contribute to and manage Websites with the new visual, contextual, and intuitive Web authoring interface. In this hands-on lab, you will create and manage content for a sports-themed Website, using many of the new and enhanced features of the 11g release. 

CON8900 - Building Next-Generation Portals: An Interactive Customer Panel Discussion

Social and collaborative technologies have changed how people interact, learn, and collaborate, and providing a modern, social Web presence is imperative to remain competitive in today’s market. Can your business benefit from a more collaborative and interactive portal environment for employees, customers, and partners? Attend this session to hear from Oracle WebCenter Portal customers as they share their strategies and best practices for providing users with a modern experience that adapts to their needs and includes personalized access to content in context. The panel also addresses how customers have benefited from creating next-generation portals by migrating from older portal technologies to Oracle WebCenter Portal. 

CON9625 - Taking Control of Oracle WebCenter Security

Organizations are increasingly looking to extend their Oracle WebCenter portal for social business, to serve external users and provide seamless access to the right information. In particular, many organizations are extending Oracle WebCenter in a business-to-business scenario requiring secure identification and authorization of business partners and their users. This session focuses on how customers are leveraging, securing, and providing access control to Oracle WebCenter portal and mobile solutions. You will learn best practices and hear real-world examples of how to provide flexible and granular access control for Oracle WebCenter deployments, using Oracle Platform Security Services and Oracle Access Management Suite product offerings. 

CON8891 - Extending Social into Enterprise Applications and Business Processes

Oracle Social Network is an extensible social platform that enables contextual collaboration within enterprise applications and business processes, providing relevant data from across various enterprise systems in one place. Attend this session to see how an Oracle Social Network customer is integrating multiple applications—such as CRM, HCM, and business processes—into Oracle Social Network and Oracle WebCenter to enable individuals and teams to solve complex cross-organizational business problems more effectively by utilizing the social enterprise. 

Thursday, October 4th


CON8899 - Becoming a Social Business: Stories from the Front Lines of Change

What does it really mean to be a social business? How can you change our organization to embrace social approaches? What pitfalls do you need to avoid? In this lively panel discussion, customer and industry thought leaders in social business explore these topics and more as they share their stories of the good, the bad, and the ugly that can happen when embracing social methods and technologies to improve business success. Using moderated questions and open Q&A from the audience, the panel discusses vital topics such as the critical factors for success, the major issues to avoid, how to gain senior executive support for social efforts, how to handle undesired behavior, and how to measure business impact. It takes a thought-provoking look at becoming a social business from the inside. 

CON6851 - Oracle WebCenter and Oracle Business Intelligence Enterprise Edition to Create Vendor Portals

Large manufacturers of grocery items routinely find themselves depending on the inventory management expertise of their wholesalers and distributors. Inventory costs can be managed more efficiently by the manufacturers if they have better insight into the inventory levels of items carried by their distributors. This creates a unique opportunity for distributors and wholesalers to leverage this knowledge into a revenue-generating subscription service. Oracle Business Intelligence Enterprise Edition and Oracle WebCenter Portal play a key part in enabling creation of business-managed business intelligence portals for vendors. This session discusses one customer that implemented this by leveraging Oracle WebCenter and Oracle Business Intelligence Enterprise Edition. 

CON8879 - Provide a Personalized and Consistent Customer Experience in Your Websites and Portals

Your customers engage with your company online in different ways throughout their journey—from prospecting by acquiring information on your corporate Website to transacting through self-service applications on your customer portal—and then the cycle begins again when they look for new products and services. Ensuring that the customer experience is consistent and personalized across online properties—from branding and content to interactions and transactions—can be a daunting task. Oracle WebCenter enables you to speak and interact with your customers with one voice across your Websites and portals by providing an integrated platform for delivery of self-service and engagement that unifies and personalizes the online experience. Learn more in this session. 

CON8898 - Land Mines, Potholes, and Dirt Roads: Navigating the Way to ECM Nirvana

Ten years ago, people were predicting that by this time in history, we’d be some kind of utopian paperless society. As we all know, we’re not there yet, but are we getting closer? What is keeping companies from driving down the road to enterprise content management bliss? Most people understand that using ECM as a central platform enables organizations to expedite document-centric processes, but most business processes in organizations are still heavily paper-based. Many of these processes could be automated and improved with an ECM platform infrastructure. In this panel discussion, you’ll hear from Oracle WebCenter customers that have already solved some of these challenges as they share their strategies for success and roads to avoid along your journey. 

CON8908 - Oracle WebCenter Portal: Creating and Using Content Presenter Templates

Oracle WebCenter Portal applications use task flows to display and integrate content stored in the Oracle WebCenter Content server. Among the most flexible task flows is Content Presenter, which renders various types of content on an Oracle WebCenter Portal page. Although Oracle WebCenter Portal comes with a set of predefined Content Presenter templates, developers can create their own templates for specific rendering needs. This session shows the lifecycle of developing Content Presenter task flows, including how to create, package, import, modify at runtime, and use such templates. In addition to simple examples with Oracle Application Development Framework (Oracle ADF) UI elements to render the content, it shows how to use other UI technologies, CSS files, and JavaScript libraries. 

CON8897 - Using Web Experience Management to Drive Online Marketing Success

Every year, the online channel becomes more imperative for driving organizational top-line revenue, but for many companies, mastering how to best market their products and services in a fast-evolving online world with high customer expectations for personalized experiences can be a complex proposition. Come to this panel discussion, and hear directly from online marketers how they are succeeding today by using Web experience management to drive marketing success, using capabilities such as targeting and optimization, user-generated content, mobile site publishing, and site visitor personalization to deliver engaging online experiences. 

CON8892 - Oracle’s Journey to Social Business

Social business is a revolution, one that is causing rapidly accelerating change in how companies and customers engage with one another and how employees work together. Oracle’s goal in becoming a social business is to create a socially connected organization in which working collaboratively across geographical locations, lines of business, and management chains is second nature, enabling innovative solutions to business challenges. We can achieve this by connecting the right people, finding the right content, communicating with the right people, collaborating at the right time, and building the right communities in the right context—all ready in the CLOUD. Attend this session to see how Oracle is transforming itself into a social business. 

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If you've read all the way to the end here - we are REALLY looking forward to seeing you in San Francisco.

Friday Jul 13, 2012

Oracle Customer Experience Summit @ OpenWorld

The Customer Experience Revolution is here. Are you ready?

Organizations operate in a new era of the “empowered consumer” where customers are more in charge of their relationships with brands than ever before. In this new era, customer experience has become the most important and defensible differentiator and driver of business value.

To help you succeed in this new era, Oracle is launching a new conference within a conference: Oracle Customer Experience Summit @ OpenWorld. This event is being held October 3 to 5, 2012 at the Westin St. Francis in San Francisco.

This unique summit will bring together leading brands and experts to share their insights, success stories and lessons learned to help you and your organization succeed in the Experience Revolution. You will learn about Oracle’s vision, strategy and complete solutions for customer experience and have access to interactive workshops and extensive networking opportunities.

The Oracle Customer Experience Summit @ OpenWorld offers more than 40 sessions for you to choose from and combines general sessions, roundtables, working group sessions, and networking opportunities designed to help attendees get maximum value from their participation.

Expert-led sessions cover topics such as:

•    Identifying trends and innovations for succeeding with a customer experience–driven business strategy
•    Delivering great experiences throughout the customer lifecycle
•    Delivering real value through acquisition, retention, and efficiency
•    Demonstrating ROI for customer experience investments
•    Increasing revenue and referrals and reducing churn through better customer experience

Whether you are looking for ideas on how to identify the most pressing problems to solve, how to align your organization around your experience initiatives, or how to take your customer experience initiative to the next level, this summit is a must for business and IT executives charged with succeeding in the Experience Revolution. Learn more.

Monday Oct 31, 2011

Extra, Extra! OpenWorld Daily Newspaper Archives Now Available

Download .pdfs of all five editions of the Oracle OpenWorld 2011 official show daily newspaper

It's hard to believe that Oracle OpenWorld was almost a month ago! If you attended the conference, we hope you found it worthwhile, entertaining, and educational. If you weren't able to pick up a copy of the show daily newspaper, have no fear! You can download free .pdfs of each issue here. From opening day through It's a Wrap!, the show daily newspaper covered all the highlights of Oracle OpenWorld 2011.

  • Sunday, October 2 - Engineered for Innovation; Oracle PartnerNetwork (OPN) Forum; Oracle Users Forum; Industry focus: Communications and Media, Utilities, Financial Services; Linux Turns 20: Q&A with Wim Coekaerts; Oracle's SPARC T4 security; sustainability; Women of OAUG; Oracle Customer Support Services. Download (.pdf)
  • Monday, October 3 - Engineered Systems: Faster than the Speed of Thought; Partner perspective: EMC; Java Magazine; Industry focus: Healthcare and Life Sciences, Retail; Oracle Database Appliance; Oracle North America Titan Awards; SPARC SuperCluster T4-4; Inside OTN Night. Download (.pdf)
  • Tuesday, October 4- Oracle Unveils New Engineered Systems; Partner perspective: Dell; Oracle and Big Data; Oracle Excellence Awards; Oracle Enterprise Manager 12c; Oracle Fusion Middleware 11g: Innovation Foundation; Pillar Axiom 600; Cloud Management Q&A with Richard Sarwal; ThinkQuest Live. Download (.pdf)
  • Wednesday, October 5 - Engineering Systems for 10x Performance Results; Partner perspectives: Cisco, Infosys; Servers and Storage Systems; Oracle Fusion Applications: Q&A with Steve Miranda; Industry focus: Insurance; National Marrow Donor Program Secures Life-Savings Data with Oracle. Download (.pdf)
  • Thursday, October 6 - Ellison Unveils Oracle Public Cloud, Oracle Social Network; Oracle Fusion Applications; New Oracle Public Cloud; Socialize Your Enterprise; Oracle OpenWorld photo collage. Download (.pdf)

If you missed any of the keynotes or sessions, you can catch the replays on YouTube.com/Oracle, and download presentations from Content Catalog.

Thank you for being part of Oracle OpenWorld; we look forward to seeing you at the next conference. In the meantime, be sure to take the conference survey and session surveys to let us know how we did and what we can improve on. And don't forget: Oracle OpenWorld comes to Latin America December 6-8, 2011, and Japan April 4-6, 2012. 

Friday Oct 14, 2011

Thank you Oracle WebCenter partners!

At Oracle OpenWorld this year, Oracle WebCenter partners Fishbowl Solutions, Fujitsu, Keste, TEAM Informatics, and TekStream, sponsored an appreciation reception at The Palace Hotel for Oracle WebCenter customers. This event provided an exclusive opportunity for customers to network with their peers and meet and talk with executives from Oracle Product Management, Development, and Marketing along with Oracle’s premiere Oracle WebCenter partners.

Andy MacMillan and Kumar Vora welcomed attendees and thanked everyone for their continued support and partnership with Oracle WebCenter.

We had a great turnout and enjoyed an evening of socializing and networking.

Thanks again Oracle WebCenter partners!

Monday Oct 10, 2011

Oracle OpenWorld and WebCenter Momentum

Reflecting on Oracle OpenWorld last week, we are even more excited about the direction and momentum of Oracle WebCenter. It was a great chance to share more with customers about how Oracle WebCenter positioning and new functionality which has folks even more enthusiastic.

We also got the opportunity to see some of our customers at the CAB and hear about their successes and future plans with our products. At lunch I got to speak with the College of American Pathology, Eaton, Rolls Royce, Chick-Fil-A, J.M. Smucker Company, and Jacobs Engineering. CAP has done a great accounts payable integration, and is starting to expand their implementation to cover employee onboarding. Chick-Fil-A, with their partner Team Informatics, has been working to incorporate a highly complex security and authentication scheme across all sites and related content. This is to ensure both employees and related departments, as well as franchisees, are able to access and update content while limiting access and rights to restricted information. It’s a very creative security solution that is entirely role-based, simplifying the security model and eliminating the need to define and manage accounts.

Thank you to the customers who joined us in presentations and provided video testimonials. McAfee provided some great insights in our panel on implementing a social business. And Chick-Fil-A and University of Texas A&M provided very different perspectives on implementing content management. Medtronic, Chicago Public Schools, McAfee, Agilent, and BDO were all able to record some great videos – we’ll see those rolling out on the Oracle website in the next few weeks. You can see an on-the-fly video we did with Agilent here.

Everyone was very engaged with Oracle WebCenter and the User Engagement Platform. We also had a great announcement of The Oracle Social Network by Larry Ellison. Larry enjoys the product so much he did the demonstration himself, showing all the ways people can connect and collaborate using this new and innovative solution.


Four Oracle WebCenter customers won Innovation Awards

Agilent is delivering significant volume of new customers that can be leveraged for proactive customer engagement, by providing a clear and compelling value proposition that customers will exchange information for. With Oracle WebCenter, more functionality can be added to the site using portlet design, providing a shorter development lifecycle of 3-4 months vs. the traditional 8-10 month lifecycle. Their site has been performing well while receiving more than 2 million hits in the first 24 hours.

Medtronic, with their partner Fishbowl Solutions, is delivering product information to their field sales team via web and mobile devices. Their predominant platform for sharing this information with their customers in office visits has become the iPad. Not only is their content more up-to-date, but it is more compelling, incorporating video as well as high resolution graphics. Medtronic has become the largest corporate implementation of the iPad, with over 10,000 units in use.


The Medtronic iPad application, created by Fishbowl Solutions, provides content from Oracle WebCenter.

Openbaar Ministerie is the Public Prosecution Office for The Netherlands. With their partner Deloitte Consulting and WebCenter partner Onior they have streamlined the process in order to bring cases digitally to the Judiciary Courts. Oracle WebCenter is the core solution for the storage providing a 360˚overview of all case related files, and resulting in a better end-user experience, better performance, more stability and enhanced storage capabilities. Openbaar Ministerie has replaced all content related legacy systems and migrated all functionality successfully to the Oracle WebCenter. This year there will be a migration of the current infrastructure to Atos Origin, including using a dedicated Exadata machine for the storage of metadata of the filed Case content.

Schneider National Schneider National won Honorable Mention for this WebCenter project, which is part of a much larger program that transforms Schneider’s business processes and end to end technology platform, providing consistency and simplicity of architecture, reduction in long term costs, and improved usability of the solutions for both internal and external users. Schenider provides two separate WebCenter Portal solutions, one for Drivers and another shared by both Customers and Service providers. The drivers portal provides content updates and driver feedback through forms and polls. Business leaders are able to make changes and updates to the content on a daily basis without IT involvement.

We will provide more in-depth customer profiles on the Innovation Awards winners in the next few weeks. Overall, from the announcement to the customer conversations to the sessions, we enjoyed the incredible momentum we are feeling around Oracle WebCenter.

Wednesday Oct 05, 2011

Join Us @ Oracle Open World!

What do you get when you cross 50K+ people with great technology in a premier destination venue? ORACLE OPEN WORLD of course…. Going on right now in San Francisco. If you still want to come and check it out - there are lots of great sessions left today (Wed - 10/5) and tomorrow – but either call a friend to crash at their place or plan on sleeping in your car because there aren’t any hotels left vacant in SF as well as the surrounding area.

And if you are reading this from a distant land like Mississippi or the Congo, don't fret if you didn't get budget approval to join us in San Francisco for Oracle Open World 2011 this year. Watch it Live: tune into the next best thing: Watch Oracle OpenWorld streaming video Live on YouTube; see keynotes, sessions, and more. You can enjoy the sessions from the comfort of your office chair, home couch, or mobile phone wherever you may be.  You will, of course, miss a great city venue of San Francisco and some of the greatest networking opportunities and options to meet with the executives, product developers, product management and of course, product marketing, but if you start planning for next year - we'll look forward to seeing you then. Keep your eyes on our blog for the latest and greatest news about WebCenter.



We've had some great presentations over the past 3 days here at OOW2011. Within our WebCenter family, we've had over 30 sessions, labs and user group meetings. Check out this list of just how much content we've packed into 3 days thus far - just for WebCenter alone!

    • International Oracle User Group (IOUG): Oracle Universal Content Management 11g Development Environment in 45 Minutes
    • What Does Mobility Mean for ECM and Enterprise 2.0?
    • IOUG: Oracle Universal Content Management Implementation Project
    • IOUG: Can SharePoint and Oracle ECM Coexist? Yes!
    • A Deep Dive into Oracle WebCenter Content Integration
    • Unified Management of Healthcare Data with Oracle Content Management
    • Oracle's Strategy & Vision for Portals, Sites, Content and Collaboration
    • Enabling a Social Enterprise in the Age of Cloud Computing
    • Oracle's Web Experience Management: Strategy and Vision
    • Oracle Composites and Portal Strategy and Vision
    • Web Experience Management Roadmap: New Product Capabilities and New Integrations
    • Oracle Enterprise Content Management Strategy and Vision
    • Optimize Accounts Payable with Electronic Document Capture, Imaging, and Workflow
    • Land O'Lakes' Connect3: A High-Volume Transaction-Based Composite Application
    • Extending Oracle Applications Unlimited with Oracle WebCenter
    • Oracle WebCenter Performance, Scalability, and Administration
    • Oracle's Social and Collaboration Strategy and Vision
    • Marvel: Building Business Around a Content Hub
    • Driving Business Value with a Content Infrastructure for Mobility: Medtronic Case Study
    • Balfour Beatty: People and Expertise Finder with Oracle WebCenter and Identity Management
    • Got Content? Need to Collaborate and Communicate? Come See Oracle WebCenter
    • NetApp Saves Millions by Automating Content Migration
    • Social Computing and Web Experience Management – Creating an Interactive and Engaging Experience
    • Activity Streams Are Just the Start: Enabling Effective Collaboration
    • Streamline Multimedia Communications with Oracle WebCenter
    • Deploying Oracle's Content Management Solution: Lessons Learned
    • Archive Architectures and Best Practices
    • Why We've Gone Social, and Was It Worth It? An Interactive Customer Panel
    • Electronic Operations and Maintenance Manuals for Construction Handover
    • Create and Use a Page Template for Your Oracle WebCenter Portal

The next two days are going to be just as jam-packed as the previous 3 days. Look what's coming on the schedule today (Wed) for WebCenter!

  • Build a Custom Portal with Oracle WebCenter
  • Create and Use a Page Template for Your Oracle WebCenter Portal
  • Supporting an Enterprise Content Management Deployment @ Oracle
  • The User Engagement Platform for Oracle Applications

After we've caught our breath from Wed. - hold on tight because Thursday's WebCenter schedule is packed!

  • Enabling Communities in the Social Enterprise
  • Creating Content Workflows with Oracle Unified Business Process Management Suite
  • Create Business Mashups and Faceless Portals with Oracle WebCenter
  • Oracle Fusion Applications: Oracle WebCenter User Experience Case Study
  • Leveraging Oracle WebCenter's Security Framework to Build a Secure Portal
  • Oracle WebCenter and Oracle Applications: A Content Management Case Study
  • Using the Mobile Channel for Online Engagement with the Oracle WEM Solution
  • Creating a Global E-Commerce Site with Oracle E-Business Suite and Oracle Fusion Middleware
  • Create Engaging and Targeted Customer Experiences and Convert Customers into Fans
  • Texas A&M University System Architecture: Oracle ADF, Oracle WebCenter Portal and Content
  • Tailor the User Experience: Oracle WebCenter Personalization
  • Migrating to Oracle WebCenter: Best Practices
  • Managing Online Marketing Channels with Oracle's Web Experience Management Tools
  • Six Counterintuitive Best Practices for Social Collaboration Adoption
  • Integrating ECM into Your Enterprise: 5 Techniques to Try and 5 Traps to Avoid

If you'd like to dig in and see what else is available - there are an abundance of tools available for selecting just the right session for your interests.

Oracle Open World Home

Here's the Session Catalog.
Here's the Session Calendar

There is even a great mobile app to help you plan your time.

Enjoy! You can follow us on Twitter for coverage during OOW. #OOW11 #webcenter


See Us at OOW 2011

Monday Oct 03, 2011

Social Enterprise: Live Podcast at Oracle OpenWorld


Oracle OpenWorld. October 2–6, 2011. Moscone Center, San Francisco.

The Oracle WebCenter team is here in San Francisco for Oracle OpenWorld and we are excited for all the events and announcements set to take place this week! I had the privilege of recording a podcast this morning with Andrejus Baranovskis, CEO of Red Samurai. Listen as Andrejus discusses how Red Samurai is helping Oracle WebCenter customers experience the social enterprise with extensions Red Samurai has developed for Oracle WebCenter for social business use cases.

Are you at OpenWorld this week? Be sure to stop by the DEMOgrounds in Moscone South to see the latest innovations in Oracle WebCenter. And don't forget about the Oracle WebCenter customer reception tonight at The Palace Hotel!


Thursday Sep 22, 2011

Oracle OpenWorld: PartnerNetwork Specialist Testing

Get your Certified Specialist Accreditation at this Exclusive Partner Event - PRE-REGISTER

Oracle OpenWorld. October 2–6, 2011. Moscone Center, San Francisco.

Hey Oracle Partners! Are you Specialized? If you aren't, don't fret. Aligning with Oracle's continued commitment to enable our partners we are offering Specialist Exams on site at OpenWorld. The best part, the fees are on us! Why wait? Watch this video for more information and PRE-REGISTER today. You won't want to miss this opportunity to become and Oracle Specialized Partner!

Tuesday Sep 20, 2011

Oracle OpenWorld: WebCenter Customer Appreciation Event

If you are an Oracle WebCenter customer and attending Oracle OpenWorld 2011 in San Francisco this year, you'll want to be sure to make your way to The Palace Hotel on Monday, October 3, from 6:30PM-9:30PM for the Oracle WebCenter Customer Appreciation Event!

 

Sponsored by Oracle WebCenter partners Fishbowl Solutions, Fujitsu, Keste, Team Informatics, and TekStream, this event provides an exclusive opportunity to network with your peers and meet and talk with executives from Oracle Product Management, Development, and Marketing along with Oracle’s premiere Oracle WebCenter partners.

If you are a current WebCenter customer, please RSVP by September 29th. You will receive a confirmation email of your attendance for this event. We look forward to seeing you there!

Monday Sep 19, 2011

Solve the Social Business Puzzle

Three Essential Oracle WebCenter Activities

Puzzled by how to transform your organization into a social business? Then come to Oracle OpenWorld and we'll help you put all the pieces together. With an abundance of Oracle WebCenter activities to choose from during Oracle OpenWorld, here are two sessions and a customer reception you won’t want to miss:

  • Oracle’s Strategy and Vision for Portals, Sites, Content, and Collaboration (Session 15000) Monday, October 3, 12:30 p.m., InterContinental San Francisco, Ballroom B
    You’ve heard about the latest release of Oracle WebCenter as well as Oracle’s FatWire acquisition, but what’s next? Attend this session to hear from Kumar Vora, Senior Vice President of Development, Oracle, and Andy MacMillan, Vice President of Product Management, Oracle, as they discuss Oracle’s integrated approach to portals and composite applications, Web experience management, enterprise content management, and enterprise social collaboration.
  • Create Engaging and Targeted Customer Experiences, and Convert Customers into Fans (Session 10820) Thursday, October 6, 12:00 p.m., InterContinental San Francisco, Sutter Ballroom
    In this session, learn how Oracle’s Web experience management solution can help you create a relevant online experience for site visitors by dynamically providing appropriately targeted content and offers to customers based on their profile, interests, history, and/or current behavior. Plus, through integration with Oracle Real-Time Decisions, you can leverage predictive analytics capabilities to automatically optimize the site content and experience.
  • Oracle OpenWorld WebCenter Customer Reception Monday, October 3, 6:30 p.m., Palace Hotel, Ralston Ballroom
    Sponsored by Oracle WebCenter partners Fishbowl Solutions, Fujitsu, Keste, Team Informatics, and TekStream. Join executives from Oracle Product Management, Development, and Marketing along with Oracle’s premiere Oracle WebCenter partners for an evening of socializing and networking. Please RSVP.

Download the Focus on Oracle WebCenter guide for additional Oracle WebCenter sessions, hands-on labs, and demo information. Stay connected: Follow us on Twitter/@OracleWebCenter and bookmark Blogs.oracle.com/WebCenter.

Wednesday Aug 24, 2011

Oracle WebCenter Quarterly Customer Update

You’ve heard about the rebrand of Oracle WebCenter and the FatWire acquisition, but what does this mean for you as an Oracle customer and partner?

You won’t want to miss the next Oracle WebCenter Quarterly Customer Update. You'll hear from WebCenter product management as they cover the new WebCenter branding of our ECM products, the FatWire acquisition, and what’s being planned for Oracle OpenWorld.

Thursday, September 1, 2011 at 9:00 a.m. PT.

Got a question regarding any of the topics above? We encourage you to submit them in the
comments of this blog post and we'll be sure to address them on the webcast!

Register today!

Friday Aug 19, 2011

Oracle OpenWorld: Partner Highlights

Interested in hearing from Oracle WebCenter partners on the help they can offer with your Oracle WebCenter implementations? Be sure to check out these sessions or stop to see them in the exhibition hall!

IOUG Sessions

Sunday October 2, 2011

TIME

TITLE

LOCATION

Product Focus

9:00 am – 10:00 am

IOUG: Oracle Universal Content Management 11g Development Environment in 45 Minutes

Jason Stortz, Operations, Redstone Content Solutions

Moscone West

2002

Oracle WebCenter Content

1:30 pm – 2:30 pm

IOUG: Oracle Universal Content Management Implementation Project

John Klein, Principal, Redstone Content Solutions

Moscone West

2002

Oracle WebCenter Content

12:15 pm – 1:15 pm

IOUG: What Does Mobility Mean for ECM and Enterprise 2.0?

Jen Marzolf, Business Development, Fishbowl Solutions

Moscone West

2002

Oracle WebCenter Content

2:45 pm – 3:45 pm

IOUG: Can SharePoint and Oracle ECM Coexist? Yes!

Jason Lamon, Senior Marketing Associate, Fishbowl Solutions

Moscone West

2002

Oracle WebCenter Content

Oracle OpenWorld Partner Sessions

Monday October 3, 2011

TIME

TITLE

LOCATION

Product Focus

11:00 am – 12:00 pm

A Deep Dive into Oracle WebCenter Content Integration

Yannick Ongena, Enterprise 2.0 Architect, Contribute
George Estebe, Solution Architect, Oracle
Stefan Krantz, Principal Solution Architect, Oracle

Marriott Marquis

Golden Gate C3

Oracle WebCenter Content

12:30 pm – 1:30 pm

Oracle's Strategy & Vision for Portals, Sites, Content and Collaboration

Kumar Vora, Senior Vice President of Development, Oracle
Andrew MacMillan, Vice President, Product Management, Oracle

Intercontinental

Ballroom B

Oracle WebCenter

12:30 pm – 1:30 pm

Unified Management of Healthcare Data with Oracle Content Management

John Klinke, Sr. Principal Product Manager, Oracle
Marcus Diaz, Sr. Principal Product Manager, Oracle
Melliyal Annamalai, Principal Product Manager, Oracle

Intercontinental

Telegraph Hill

Oracle WebCenter Content

2:00 pm – 3:00 pm

Oracle's Web Experience Management: Strategy and Vision

Roel Stalman, Vice President of Product Management, Oracle
Loren Weinberg, Director of Product Management, Oracle
Nicholas Buckley, Principal Sales Consultant, Oracle

Intercontinental

Ballroom C

Oracle WebCenter Sites

2:00 pm – 3:00 pm

Enabling a Social Enterprise in the Age of Cloud Computing

Howard Beader, Sr. Director, Product Marketing, Oracle
Peggy Chen, Principal Product Director, Oracle

Intercontinental

Telegraph Hill

Oracle WebCenter

3:30 pm – 4:30 pm

Web Experience Management Roadmap: New Product Capabilities and New Integrations

Joe Duane, Senior Principal Product Manager, Oracle
Mariam Tariq, WebCenter Product Management, Oracle
Nicholas Buckley, Principal Sales Consultant, Oracle

Intercontinental

Telegraph Hill

Oracle WebCenter Sites

3:30 pm – 4:30 pm

Oracle Composites and Portal Strategy and Vision

Peter Moskovits, Sr. Principal Product Manager, Oracle
Sachin Agarwal, Director, Product Management, Oracle

Intercontinental

Ballroom B

Oracle WebCenter Portal

5:00 pm – 6:00 pm

Land O'Lakes Connect3: A High-Volume Transaction-Based Composite Application

Mike Macrie, Senior Director, IT, Land O'Lakes
Sambit Dutta, Senior Manager, Deloitte Consulting LLP
Moazzam Chaudry, Product Manager, Oracle

Moscone West

Room 2020

Oracle WebCenter Portal

Tuesday October 4, 2011

TIME

TITLE

LOCATION

PRoduct Focus

10:15 am – 11:15 am

Marvel: Building Business Around a Content Hub

George Sokol, Business Development, Fishbowl Solutions
Glenn Magala, CIO, Marvel Entertainment

Intercontinental

Ballroom C

Oracle WebCenter Content

11:45 am – 12:45 pm

Balfour Beatty: People and Expertise Finder with Oracle WebCenter and Identity Management

Alejandro Cañadas, Operations Manager, VASSIT
Darryn Warner, Group CIO, Balfour Beatty

Intercontinental

Ballroom C

Oracle WebCenter

1:15 pm – 2:15 pm

NetApp Saves Millions by Automating Content Migration

Amith Nair, Network Appliance
Stefan Andreasen, Founder/CTO, Kapow
Brian Dirking, Principal Product Director, Oracle

Intercontinental

Ballroom B

Oracle WebCenter Content

Thursday October 6, 2011

TIME

TITLE

LOCATION

product focus

12:00 pm – 1:00 pm

Creating a Global E-Commerce Site with Oracle E-Business Suite and Oracle Fusion Middleware

Brian Huff, Chief Software Architect, Bezzotech

Intercontinental

Ballroom B

Oracle WebCenter

1:30 pm – 2:30 pm

Texas A&M University System Architecture: Oracle ADF, Oracle WebCenter Portal and Content

Andrejus Baranovskis, CEO & Architect, Red Samurai Consulting
Sreeja Sreekumaran, Technical Lead, Texas A&M University System

Marriott Marquis

Salon 7

Oracle WebCenter Portal

3:00 pm – 4:00 pm

Integrating ECM into Your Enterprise: 5 Techniques to Try and 5 Traps to Avoid

Brian Huff, Chief Software Architect, Bezzotech

Intercontinental

Telegraph Hill

Oracle WebCenter Content

Exhibits

exhibitor

LOCATION

Capgemini

Moscone South – 313

Cognizant

Moscone South – 1121

CSC

Moscone South – 1101

Deloitte

Moscone South – 1511

Fishbowl Solutions

Moscone South – 1943

Fujitsu

Moscone South – 1311

Hitachi

Moscone South – 2101

ImageSource, Inc.

Moscone South – 2041

Infosys

Moscone South – 1813

Keste

Moscone South – 2321

NetApp

Moscone South – 1501

SYSTIME

JD Edwards Pavilion,
St. Francis

Wipro

Moscone South – 1221

JD Edwards Pavilion,
St. Francis

Wednesday Aug 17, 2011

Oracle OpenWorld: WebCenter DEMOgrounds

With hundreds of demo stations staffed by Oracle experts ready to lead you through interactive product demonstrations, Oracle DEMOgrounds is the heart of the exhibition experience for attendees looking for practical, one-on-one experience with the latest Oracle technology. There is no better way to learn how to implement, manage, and innovate with Oracle products than directly from the people who develop them.

Be sure to visit Oracle DEMOgrounds in Moscone South to see demonstrations of Oracle WebCenter in action.

Demo

 LOCATION

Oracle WebCenter Portal

Oracle WebCenter Portal brings together people and process to deliver intuitive user experiences for internal and external users. Easily create portals and composite applications, or enhance and extend existing applications with a prebuilt library of rich components and flexible application integration tools. Innovative social tools enable contextual access to content and dynamic personalization of solutions.

Moscone South – 7421  

FMW Pavilion

Oracle WebCenter Content

Oracle WebCenter content provides organizations with a unified content repository to manage the entire organization’s documents, images, and rich media through their entire lifecycle--from creation to disposition. It converts and delivers content to business users in the proper format, all within the context of familiar applications. Oracle WebCenter content is a robust, scalable solution that delivers a powerful content management infrastructure that enabling creation of content-enabled applications.

Moscone South – 7400

FMW Pavilion

Oracle WebCenter Connect

Oracle WebCenter connect improves user productivity by providing social collaboration capabilities to help them quickly correspond and make decisions that span multiple processes and applications. Oracle WebCenter connect provides the collaborative tools where and when they are needed, allowing for complete insight into business information and opportunities. By integrating with Oracle Fusion Applications such as CRM and HCM, Oracle WebCenter connect extends purposeful collaboration into applications.

Moscone South – 7422  

FMW Pavilion

Oracle WebCenter Sites

Oracle WebCenter sites enables organizations to rapidly create, deploy, and manage multiple Web experiences while empowering business users to own content and site maintenance. Reduce costs through information delivery and consolidation, grow revenue with marketing-driven sites, and help transform business with flexible Web experience management technologies that serve as a powerful foundation for Web applications.

Moscone South – 7420

FMW Pavilion

Oracle WebCenter Content for Oracle Applications

Do you have documents and images stored with records in Oracle E-Business Suite, JD Edwards, Siebel, or PeopleSoft applications? What if you could streamline your business processes by enabling documents and images to be reused across multiple applications throughout your organization? Oracle WebCenter content is an industry-leading content management system that is preintegrated to Oracle applications to enable content search, access, and updates from within your existing business processes. Improve employee productivity with a unified content management repository while decreasing storage and paper handling costs, improving content security and control and enhancing auditability.

Moscone South – 7401

FMW Pavilion

Oracle Exhibition Hall Hours

Day

Regular

Dedicated

Monday, October 3, 2011

9:45 am – 5:30 pm

9:45 am – 11:00 am

Tuesday, October 4, 2011

 9:45 am – 5:30 pm

 9:45 am – 10:15 pm

2:15 pm – 2:45 pm

Wednesday, October 5, 2011

 9:00 am – 4:00 pm

 9:00 am – 10:00 am

Tuesday Aug 16, 2011

Oracle OpenWorld: Don’t Miss WebCenter Sessions

 If you are attending Oracle OpenWorld this year, we’ve put together a list of “don’t miss” Oracle WebCenter sessions. Throughout the week, we'll be highlighting customer and partner sessions you'll want to be sure you add to your schedule builder as well!

Monday October 3, 2011

TIME

TITLE

LOCATION

Product Focus

12:30 pm – 1:30 pm

Oracle's Strategy & Vision for Portals, Sites, Content and Collaboration

Kumar Vora, Senior Vice President of Development, Oracle
Andrew MacMillan, Vice President, Product Management, Oracle

Intercontinental

Ballroom B

Oracle WebCenter

2:00 pm – 3:00 pm

Oracle's Web Experience Management: Strategy and Vision

Roel Stalman, Vice President of Product Management, Oracle

Intercontinental

Ballroom C

Oracle WebCenter Sites

2:00 pm – 3:00 pm

Enabling a Social Enterprise in the Age of Cloud Computing

Howard Beader, Sr. Director, Product Marketing, Oracle
Peggy Chen, Principal Product Director, Oracle

Intercontinental

Telegraph Hill

Oracle WebCenter

3:30 pm – 4:30 pm

Web Experience Management Roadmap: New Product Capabilities and New Integrations

Joe Duane, Senior Principal Product Manager, Oracle

Intercontinental

Telegraph Hill

Oracle WebCenter Sites

3:30 pm – 4:30 pm

Oracle Composites and Portal Strategy and Vision

Peter Moskovits, Sr. Principal Product Manager, Oracle
Sachin Agarwal, Director, Product Management, Oracle

Intercontinental

Ballroom B

Oracle WebCenter Portal

5:00 pm – 6:00 pm

Oracle Enterprise Content Management Strategy and Vision

Joe Golemba, Vice President, Oracle
Vijay Ramanathan, Director of Product Management, Oracle

Intercontinental

Ballroom B

Oracle WebCenter Content

 

Tuesday October 4, 2011

TIME

TITLE

LOCATION

PRoduct Focus

10:15 am – 11:15 am

Oracle's Social and Collaboration Strategy and Vision

Andrew Kershaw, Sr. Director Business Development, Oracle
Ernst Eeldert, Solution Architect, Oracle Netherlands
Robert Hipps, Vice President, WebCenter Development, Oracle

Intercontinental

Ballroom B

Oracle WebCenter Connect

1:15 pm – 2:15 pm

Social Computing/Mobile Web Experience Management: Creating an Interactive, Engaging Experience
Michael Snow, Principal Product Marketing Director, Oracle
Stephen Schleifer, Manager, Product Management, Oracle

Intercontinental

Ballroom C

Oracle WebCenter Sites

4:00 pm – 5:00 pm

Activity Streams Are Just the Start: Enabling Effective Collaboration

Frederic Daurelle, Outbound Product Manager, Oracle France
Josh Lannin, Senior Director of Product Management, Oracle
Reza Rokni, Product Manager, Oracle United Kingdom

Intercontinental

Ballroom C

Oracle WebCenter Connect

5:30 pm – 6:30 pm

Deploying Oracle's Content Management Solution: Lessons Learned

Bing Wei, Chief DBA, TEES Information Systems
Brian Dirking, Principal Product Director, Oracle

Intercontinental

Ballroom C

Oracle WebCenter Content

5:30 pm – 6:30 pm

Why We've Gone Social, and Was It Worth It? An Interactive Customer Panel

Leonarda Horvat, Chief Information Officer, Texas A&M University System - TEES
Andrew Gilboy, VP of Web Solutions, Oracle United Kingdom
Robert Crossman, Vice Present of WebCenter Sales, Oracle

Intercontinental

Ballroom B

Oracle WebCenter

 

Wednesday October 5, 2011

TIME

TITLE

LOCATION

product focus

4:45pm – 5:45 pm

The User Engagement Platform for Oracle Applications

Andy MacMillan, Vice President, Product Management, Oracle
Howard Beader, Sr. Director, Product Marketing, Oracle

Moscone West

Room 2020

Oracle WebCenter

 

Thursday October 6, 2011

TIME

TITLE

LOCATION

product focus

9:00 am – 10:00 am

Oracle Fusion Applications: Oracle WebCenter User Experience Case Study

Peter Moskovits, Sr. Principal Product Manager, Oracle
Sachin Agarwal, Director, Product Management, Oracle

Intercontinental

Ballroom C

Oracle WebCenter Portal

9:00 am – 10:00 am

Enabling Communities in the Social Enterprise

Carin Chan, Principal Product Manager, Oracle
Kellsey Ruppel, Sr. Product Marketing Manager, Oracle
Thomas Quigley, Product Manager, Oracle

Intercontinental

Ballroom B

Oracle WebCenter Connect

10:30 am – 11:30 am

Oracle WebCenter and Oracle Applications: A Content Management Case Study

Ellen Khazan, Manager, Information Services, College of American Pathologists
Jamie Rancourt, Senior Manager, Product Management, Oracle Canada
Kevin de Smidt, Product Management Director, Oracle

Intercontinental

Ballroom B

Oracle WebCenter Content

12:00 pm – 1:00 pm

Create Engaging and Targeted Customer Experiences, and Convert Customers into Fans

Joe Duane, Senior Principal Product Manager, Oracle
Michael Snow, Principal Product Marketing Director, Oracle
Sachin Agarwal, Director, Product Management, Oracle

Intercontinental

Sutter

Oracle WebCenter Sites

3:00 pm – 4:00 pm

Six Counterintuitive Best Practices for Social Collaboration Adoption

John Brunswick, Principal Solution Consultant, Oracle
Peggy Chen, Principal Product Director, Oracle

Intercontinental

Ballroom C

Oracle WebCenter Connect

 

Monday Aug 15, 2011

Oracle WebCenter at Oracle OpenWorld 2011: Overview

Oracle OpenWorld less is than 7 weeks away, and we are gearing up for one of our best events yet! With over 40 scheduled sessions, 6 dedicated live demos, and 6 hands-on labs, you won't want to miss this opportunity to learn about the latest innovations in Oracle WebCenter, network with your peers and discuss the latest social business topics with Oracle experts. 

This year's conference, which will take place in San Francisco October 2-6, will include a special focus on the recently rebranded Oracle WebCenter, which is the user engagement platform for social business, connecting people and information.

So, you’ve registered for Oracle OpenWorld 2011. There’s nothing more to do, right? Not so fast. You still need to reserve your seat for the sessions. And that’s where the online Schedule Builder comes in.Use it to navigate the conference schedule. View detailed information on sessions and activities, including schedule updates and recommendations. Create a customized schedule, making reservations for the sessions that interest you most. Plus, you can email your schedule to yourself, or print it in various formats including pocket-sized. And if the session is full, the system will notify you when space becomes available.Seating is limited for many sessions, available on a first-come, first-served basis, so don’t be left out. Create your schedule now. This week we'll be highlighting the top don't miss sessions, demos and Hand-on Labs you'll want to be sure to include in your schedule, so keep checking back for more information.

Haven't registered for Oracle OpenWorld yet? Don't worry, there is still time! But you should act fast, as you won't want to miss this exclusive opportunity to attend the most important educational and networking event of the year for Oracle technologists, customers, and partners. And as an added bonus, you can see Sting perform live!

About

Oracle WebCenter is the center of engagement for business—powering exceptional experiences for customers, partners, and employees. It connects people, process, and information with the most complete portfolio of portal, Web experience management, content, imaging and collaboration technologies.

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