Thursday Oct 03, 2013

Congratulations WebCenter Winners of 2013 Fusion Middleware Innovation

On the WebCenter Team, we are really fortunate to have great customers and partners around the world that are continually pushing the envelope for what they can do with our products to help serve their employees, customers and partners. 

Oracle Excellence Awards for Fusion Middleware InnovationThis year was a very difficult year for the panel of judges to make the winner selections because there were so many fantastic nominations that proved in a multitude of different ways that in order to grow your company or organization, you need to manage and share information efficiently, maximize the value of transactions through self-service and deliver engaging online experiences for your customers, partners and employees in all their interactions with your company. 

Our customers are doing this together with WebCenter Sites, WebCenter Content, WebCenter Imaging and WebCenter Portal integrated with both Fusion Middleware and other Oracle Apps. 

In evaluating the nominations from all over the world this year, our judges looked for nominations that really maximized success across the WebCenter portfolio and the selected winners were:

Choice Hotels International (US)

Statoil Fuel & Retail (Sweden)

Congratulations Choice Hotels International and Statoil Fuel & Retail

Choice Hotels International 

Choice Hotels International
(LtoR: Tony Rems – Managing Partner of Thought Matrix, Paul Elliott - Manager, Content Management & Support Services Development, Choice Hotels and Jothi Sankaranarayanan,  Lead CMS Developer at Choice Hotels)

Choice Hotels with their partner Thought-Matrix

Choice Hotels is a global hotel franchise with 6000+ franchisees. Choice is in the process of completely re-building their distribution platform for the next generation.  They currently process and distribute over $6B worth of reservation activity to the franchisees of Choice Hotels. To continue to grow and support the strategic business initiatives of the company they needed to address the primary vehicle for delivering business to their customers.  Their current platform was an amalgam of 25 years of development on disparate systems that offered limited inter-operability and scalability.  A strategic decision was made to adopt the Oracle technology stack to build out this new platform

 They introduced more self-service opportunities to their business to create greater empowerment and flexibility, thus reducing the dependency on IT to introduce new features to their production systems. They are using WebCenter Sites as their web content management systems deployed for their International Websites. Standardizing on WebCenter Sites has allowed them to consolidate four different Content Management System platforms and created a Content Center of Excellence making it easier for any of their business users to take advantage of the WYSIWYG interface.

They also took advantage of WebCenter Portal to introduce a new company intranet and extranet to replace their antiquated proprietary system.  The fresh new interface for the users will allow them to take advantage of portals to quickly address matters that require their attention.

Perhaps the biggest win at the enterprise level is standardizing on the Oracle platform. They have seen tremendous benefits by being standardized on a focused set of tools and applications.  Their development, testing, administration, and database engineers now have greater flexibility and mobility throughout their enterprise.  Since they all have the same relative skill set, they can flex on certain projects in order to get them to market quicker.  No more Sys Admins having to learn the ins and outs of a particular system and its idiosyncrasies because everything is now a standard Oracle deployment.

Congratulations Choice Hotels!


Statoil Fuel & Retail

Statoil Fuel & Retail
(From R to L : Pandurang Ranjalkar, Mukesh Aghi, Rakesh Pande, Vegar Bøthun (Statoil), GV Rao, Arvind Ankalikar, Scott Howley (Oracle), Santosh Borse, Michael Snow (Oracle))

Statoil Fuel & Retail with their partner L&T Infotech

Statoil Fuel & Retail is a leading Scandinavian road transport fuel retailer that operates across 8 different countries and delivers aviation fuel at 85 airports and produces & sells 750 different lubricant products apart from road transport fuel for both B2B and B2C customer profiles.

Statoil and their partner, L&T Infotech conducted an implementation of JD Edwards ERP to replace the existing SAP ERP and Portals, consolidating 10 existing portals into a single enterprise portal with integration using Fusion Middleware, Portal development using Oracle WebCenter, Oracle Content Management, OBIEE, Oracle CRM on-demand, Single sign-on using Identity Management for JD Edwards, Treasury System, WRECS, and Role allocation using IDM.  At the same time, Statoil setup Oracle WebCenter Content as a centralized document storage integrated with the ERP solution replacing existing IBM Content Management and IBM OnDemand.

Overall the main driving goal was to offer a completely redesigned portal for an easy, secure, scalable and user friendly web application to increase their web footprint and expand Statoil Fuel & Retail’s online business.  

Congratulations Statoil Fuel and Retail!







Thursday Sep 26, 2013

Ain't Nothing Like the Real (Customer) Thing!

Greetings from San Francisco!

One of the best things about Oracle OpenWorld, besides the sailing events that come down to the wire, are the customer stories you get to hear about first hand.  Here on the WebCenter team, we are very proud of our history of customer success and with that in mind, we have had a number of customer panel sessions where attendees learn firsthand about how WebCenter has been of real-world benefit - and how they can reap the same when they return home.  Here is a sample of the great customers that have joined us on stage this year at OpenWorld to share how they use WebCenter.

Starwood Hotels:  This global hospitality organizations uses WebCenter to organize, locate and access records; create and manage documents; collaborate on projects; and facilitate document review and legal requests through workflows related to property management contracts.  The legal department utilizes WebCenter for contract management, compliance, tracking, auditing, and collaboration; with visibility to identify opportunities and risks based on reliable information; and determine access controls.

Panduit:  With Oracle WebCenter Sites, they have improved the volume and quality of sales leads through increased registrations and customer interactions, making it easy for global visitors to find the right information quickly. Panduit has also eliminated the need for multiple technology stacks (.NET, JSP, ASP, Oracle, etc.), further simplifying their infrastructure and support requirements.

TIAA-CREF:  Has consolidated the multiple of WCM platforms into one centralized platform, providing internal and external consumers with an enhanced experience in managing and using online content offerings, while reducing costs and the technical footprint.

Faribault Foods:  Securely manages over 100,000 records (and rapidly growing) related to food production and quality procedures. WebCenter is also used by other departments such as Engineering, Safety, Sales, Planning, Training, and Procurement.

Choice Hotels: Is using Oracle WebCenter Sites to transform their distribution platform and digital marketing capabilities and create a new environment to support international websites.

CBEYOND:  Uses WebCenter to manage accounts payable invoices and expenses via native integration with Oracle e-Business Suite to reduce processing time and costs.

How are you using WebCenter?  Let us know and who knows, maybe next year you can join us on stage at OpenWorld 2014 to share your successes with the world.

For more customer stories and other information about the value of WebCenter solutions, be sure to visit our web pages at www.oracle.com/webcenter.

About

Oracle WebCenter is the center of engagement for business—powering exceptional experiences for customers, partners, and employees. It connects people, process, and information with the most complete portfolio of portal, Web experience management, content, imaging and collaboration technologies.

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