At this point in the week, we should highlight one of Oracle’s great customers that are pushing the limits of what can be done with a mobile app with content driven by Oracle WebCenter. Medtronic is a leader in pushing this technology to the edge in real world field usage and we’ve talked about them often because they have raised the bar for using an iPad as a primary means of conveying information to their clients in healthcare. Not only are they one of our favorite examples, but also featured as one of Apple’s favs with a featured customer profile on them here on the Apple site.
For making sense of everything that is happening in our world with the growth of mobile and social – I would be remiss if I didn’t reference one of the best blogs around for insightful information and commentary (and INCREDIBLE Infographics!) There is a very relevant article entitled: “Meet Generation C: The Connected Customer” that is well worth the time spent and destined for bookmark fame.
Meet the Class of 2015! Great Video!
It is this group of up and coming consumers, employees, parents, partners, public officials and technologists that are driving the creation of new tools bringing together mobile and social, work and personal lives, and the means by which we do our daily routines at home and on the job or anywhere in-between.
Reflecting on Oracle OpenWorld last week, we are even more
excited about the direction and momentum of Oracle WebCenter. It was a great
chance to share more with customers about how Oracle WebCenter positioning and
new functionality which has folks even more enthusiastic.
We also got the opportunity to see some of our customers at
the CAB and hear about their successes and future plans with our products. At
lunch I got to speak with the College of American Pathology, Eaton, Rolls
Royce, Chick-Fil-A, J.M. Smucker Company, and Jacobs Engineering. CAP has done
a great accounts payable integration, and is starting to expand their
implementation to cover employee onboarding. Chick-Fil-A, with their partner
Team Informatics, has been working to incorporate a highly complex security and
authentication scheme across all sites and related content.This is to ensure bothemployees and related departments, as well as
franchisees, are able to access and update content while limiting access and
rights to restricted information.It’s a
very creative security solution that is entirely role-based, simplifying the
security model and eliminating the need to define and manage accounts.
Thank you to the customers who joined us in presentations
and provided video testimonials. McAfee provided some great insights in our
panel on implementing a social business. And Chick-Fil-A and University of
Texas A&M provided very different perspectives on implementing content
management. Medtronic, Chicago Public Schools, McAfee, Agilent, and BDO were
all able to record some great videos – we’ll see those rolling out on the
Oracle website in the next few weeks. You can see an on-the-fly video we did
with Agilent here.
Everyone was very engaged with Oracle WebCenter and the User Engagement Platform. We also had a great announcement of The Oracle Social Network by
Larry Ellison. Larry enjoys the product so much he did the demonstration
himself, showing all the ways people can connect and collaborate using this new
and innovative solution.
Four Oracle WebCenter customers won Innovation Awards
is delivering significant volume of new customers that can be leveraged for
proactive customer engagement, by providing a clear and compelling value
proposition that customers will exchange information for. With Oracle
WebCenter, more functionality can be added to the site using portlet design,
providing a shorter development lifecycle of 3-4 months vs. the traditional
8-10 month lifecycle. Their site has been performing well while receiving more
than 2 million hits in the first 24 hours.
with their partner Fishbowl
Solutions, is delivering product information to their field sales team via
web and mobile devices. Their predominant platform for sharing this information
with their customers in office visits has become the iPad. Not only is their
content more up-to-date, but it is more compelling, incorporating video as well
as high resolution graphics. Medtronic has become the largest corporate
implementation of the iPad, with over 10,000 units in use.
The Medtronic iPad application, created by Fishbowl
Solutions, provides content from Oracle WebCenter.
Ministerie is the Public Prosecution Officefor The Netherlands. With their partner Deloitte
Consulting and WebCenter partner Onior they have streamlined the process in order to bring cases digitally to the
Judiciary Courts. Oracle WebCenter is the core solution for the storage
providing a 360˚overview of all case related files, and resulting in a better
end-user experience, better performance, more stability and enhanced storage
capabilities. Openbaar Ministerie has replaced all content related legacy
systems and migrated all functionality successfully to the Oracle WebCenter.
This year there will be a migration of the current infrastructure to Atos
Origin, including using a dedicated Exadata machine for the storage of metadata of the filed Case content.
National Schneider National won HonorableMention for this WebCenter project, which is part of a much larger
program that transforms Schneider’s business processes and end to end
technology platform, providing consistency and simplicity of architecture,
reduction in long term costs, and improved usability of the solutions for both
internal and external users. Schenider provides two separate WebCenter Portal
solutions, one for Drivers and another shared by both Customers and Service
providers. The drivers portal provides content updates and driver feedback
through forms and polls. Business leaders are able to make changes and updates
to the content on a daily basis without IT involvement.
We will provide more in-depth customer profiles on the
Innovation Awards winners in the next few weeks. Overall, from the announcement
to the customer conversations to the sessions, we enjoyed the incredible
momentum we are feeling around Oracle WebCenter.
Oracle WebCenter is the center of engagement for business—powering
exceptional experiences for customers, partners, and employees. It connects
people, process, and information with the most complete portfolio of portal,
Web experience management, content, imaging and collaboration technologies.