Monday Apr 11, 2011

Culture Change at St. John's River Water Management District

I happened to see Peggy White, CIO of the St. John's River Water Management District present on their ECM project here at the Collborate Conference in Orlando this week. Peggy and her team did some very smart things. First she engaged Oracle with an Insight. The Oracle Insight process helped her chart a roadmap that has served the team well. Coming out of the Insight her team started off with a phased approach. Phase one was to take the low hanging fruit - electronic routing of invoices, publishing handbooks and rules, and handling travel reimbursements. With these successes under her belt, the team was then able to take on other projects. They have now taken on Site Studio, and created a board members website, where they can share documents and lookup information. And with a digital signatures integration with Arx Cosign, they are able to offer digital signatures on documents.

Toward the end of her presentation, Peggy brought up a slide on Culture Change - How ECM brought about culture change at St. John's River Water Management District.

First, she had to get the buy-in of the team that moving to an electronic process would be worth the effort. About a third of the team was game to try it, so they got new dual monitors so they could view images in Oracle Content Managment, and records in their financial system, at the same time. As they became successful, and were able to process invoices faster and with fewer errors, the rest of the team became curious and wanted to give it a try. (And I should mention that they are using Fujitsu scanners to digitize their paper documents to get them into these electronic processes).

Introducing digital signatures also required a culture change. The view of the employees was "if it's not on paper, it's not real." It took time to affect a cultural shift that enabled people to accept digital signatures.Peggy's team has also enabled Mobile/iPad access to ECM, which was another round of culture change.

Peggy will join me and Robert Esquivel in our session at Collaborate 11, Transform Your Company Culture By Taking Your Processes Paperless. This session takes place in room 308C at 4 PM EDT on Wednesday April 13.

We have two tracks of ECM sessions and a ton of WebCenter sessions going on at Collaborate. If you are an Oracle applications user attending Collaborate as part of the OAUG or Quest, make sure to take a look at the schedule of sessions - especially Tuesday's events on application integration and transactional content. And be sure to stop by and say hi.

Thursday Apr 07, 2011

Oracle at Collaborate 11

We are gearing up for the Collaborate 11 conference, taking place in Orlando, FL, April 10-14! Oracle has a strong presence with over 40 Portal, Content Management and Collaboration sessions.

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Attendees will hear from customers, partners as well as Oracle experts about the latest innovations and product strategy and direction. Here are some don't miss sessions!

Oracle Content Management Product Strategy and Roadmap
  • Date: Monday, April 11 | Time: 9:15 AM -10:15 AM | Session Number: 100 | Speaker: Roel Stalman, Oracle
Delivering a Modern User Experience with Oracle WebCenter Suite
  • Date: Monday, April 11 | Time: 10:30 AM -11:30 AM | Session Number: 132 | Speaker: Howard Beader, Oracle
Introduction to Oracle Enterprise Content Management Suite 11g
  • Date: Tuesday, April 12 | Time: 8:00 AM -9:00 AM | Session number: 104 | Speaker: Michelle Huff, Oracle
Automate Accounts Payable, Expenses, HR and More with Oracle Imaging
  • Date: Tuesday, April 12 | Time: 11:45 AM -12:45 PM | Session number: 109 | Speaker: Jamie Rancourt, Oracle
Oracle WebCenter Suite: Content Management in Oracle WebCenter Applications
  • Date: Wednesday, April 13 | Time: 8:00 AM -9:00 AM | Session number: 137 | Speaker: Marcus Diaz, Oracle
Collaborate is also the perfect opportunity to meet Oracle executives and product experts. Attendees can sign up for 1 on 1 meetings at the event, and there will be someone representing Oracle's Portal, Content Management and Collaboration products. These meetings are probably the best way to get your product questions answered in a face-to-face manner.

We encourage you to join and follow the conversations on Twitter: #c11, #ioug, #oaug, #quest, #webcenter, #ECM, #oracle.
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Thursday Apr 08, 2010

Collaborate 2010: Spotlight on Oracle Content Management

Excitement is building for the Collaborate conference April 18th through the 22nd. Outside of the event being in Las Vegas, which for me often seems to add to the excitement, there will be a great lineup of Oracle Content Management focused sessions. In fact, there are currently over 30 content management sessions scheduled, and attendees will get to hear from customers, partners, as well as Oracle experts.

Attendees should expect to hear a lot about Oracle Content Management 11g at Collaborate 2010. Roel Stalman and Andy MacMillan will kick off these discussions on Monday, April 19th as they present Oracle Content Management's product strategy and roadmap (10:45 - 11:45). Monday's lineup also includes sessions on Oracle Imaging and Process Management (I/PM) 11g and Oracle Forms Recognition (2:30 - 3:30), which were both released in January. For those customers using older versions of I/PM or Stellent IBPM, be sure not to miss the "migrating to I/PM 11g" session on Monday as well (1:15 - 2:15) as this should give you some insight into the migration process.

Check out the entire list of Oracle Content Management sessions here.

Another focus at Collaborate this year is to discuss the benefits of using Oracle Content Management with Oracle Applications - Oracle E-Business Suite, PeopleSoft, and Siebel - so be sure to check out these sessions too:

  • Accelerating Accounts Payable Processes with Integrated Document Imaging
    (Monday, April 19th, 3:45 - 4:45)

  • Supercharge Your Siebel Sales and Marketing with Integrated Document Management
    (Tuesday, April 20th, 2:00 - 3:00)

  • Oracle Enterprise 2.0 for Oracle Applications: The Value of an Integrated E2.0 Platform
    (Tuesday, April 20th, 3:15 - 4:15)

  • Comprehensive Human Resources Automation with Oracle Content Management
    (Wednesday, April 21st, 1:00 - 2:00)

Collaborate is also the perfect opportunity to meet Oracle executives and product experts. Attendees can sign up for 1 on 1 meetings at the event, and there will be someone representing each Oracle Content Management product. These meetings are probably the best way to get your product questions answered in a face-to-face manner.

It seems more and more to me that Oracle Content Management customers are viewing Collaborate as "the" conference to attend each year. I hope you have plans to attend and I will see you there.

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Oracle WebCenter is the center of engagement for business—powering exceptional experiences for customers, partners, and employees. It connects people, process, and information with the most complete portfolio of portal, Web experience management, content, imaging and collaboration technologies.

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