Wednesday Apr 10, 2013

Innovation Takes Courage

I've just returned from a roadtrip with my daughter to look at one of the colleges she's been accepted to attend next fall. Yes - with limited time to make a decision, we're attempting to hit as many of the admitted student open houses that we can to aid the decision process. As an admitted student, these trips take on a very different feel than our pre-application college roadtrips. Now, she needs to "try on" each school and see if the vibe of the campus fits her well. At this exciting time in her life, it was great to get out and spend some time with her on the open road on our 5hr+ drive to upstate NY. 

As we were driving, we were also conducting an experiment with our newly updated dashboard NAV/GPS in our Prius against our other older TomTom GPS. We programmed both for the exact same address and hit the GO - take us there button on each screen. Here's where the fun began. Our built in dashboard NAV (running off of a brand new latest version DVD) told us the drive would take 7+ hrs while our TomTom NAV reported closer to 5 hrs in a New Zealand accent. You can imagine, of course,  which one we were going to follow. Now - anyone familiar with the Boston area and NY knows that its pretty easy to just take the Mass Pike (90) to the NY ThruWay (90) and then hit all the windy country roads to reach any number of small liberal arts colleges nestled in beautiful little college towns. All along the route - our dashboard NAV would be directing us off of 90 to some other minor road or highway which we'd ignore - it became a guessing game as we'd skip the directed exit and watch the NAV recalculate the route and time to arrival. They still wouldn't match in ETA by very significant differences of hours.  We stopped and checked at one point to make sure that we really had entered the identical addresses into both devices. Same address - check.  We were amused and privately, I was formulating the complaint letter to Toyota in my head about the horrible product I had just upgraded (for a ridiculous price) from 2010 to the latest 2012 map data.

RECALCULATING


We stopped for a break with about 2 hrs left in our journey and stretched our legs. With the car now in PARK, we found another hidden setup menu of controls that was disabled as a safety feature while the car was in motion. Buried deep in a menu dungeon, we found our answer. As the default setting, a checkbox saying "AVOID TOLL ROADS" was checked. Everything made sense now for why the NAV was always trying to get us off of 90 (a toll-intensive highway) and onto alternative slower (but toll free) roads. As soon as we unchecked that box - VOILA! our ETA's for both NAVs were now aligned providing a discordant harmony between the New Zealand accent and the generic woman's voice - the only voice available on the dashboard NAV for every upcoming turn. The TomTom was turned off and put away. One small setting with huge ramifications for our journey. Our experience on the small backroads, while taking many hours more might also have been an interesting ride. The routes both ended up at the same place - each just took us on a different journey - a different experience with different points of reference along the way. Little did I know at the time, the powerful metaphor for the college experience was building around our journey and would also provide me a great intro for today's blog as well. 

The next morning, we were sitting in multiple sessions while the university admissions, faculty, students and special alumni guests spoke to us passionately about why our children should choose to matriculate at their school. Each spoke about the value of the journey our children were about to embark upon and how their programs would be the best fertile soil to aid the development of an already exceptional student into something even better. Creating the best environment to foster innovation across multiple disciplines was core to their pitch. They combined classes with Philosophy and Biology, History and Physics, Ancient Greece and Political Science, all the while causing students to step outside their comfort zones and approach topics from a completely different perspective. Taking risks, intellectually, was central to breaking age old patterns of traditional thinking. The administration would tend the soil, watch after the seedlings and produce a new crop of young adults with the ability to think critically, be nimble in new environments and experienced in approaching interdisciplinary challenges from new perspectives to find innovative solutions while working with others from a variety of backgrounds across the globe.

After numerous sessions throughout the day, I was firmly convinced that I wanted to go back to college and attend this school, but someone has to keep working to pay for it, so we finally hit the road to head home. Along the way, through small towns full of old silos and sagging barns - I couldn't help but wonder how many of these people were able to survive. There was no obvious industry or employment. My daughter and I talked about how people really needed to be resourceful and play with the hand you've been dealt the best you can to survive. It was at this point that we passed the sign for the "Petrified Creatures" Museum and we understood that innovation comes in all shapes and sizes across the world, often driven by looking at what you have in front of you and who you can pull together as a team to work together. Summed up by the fortune (above) from the fortune cookie I got with our less than stellar chinese takeout along the route home (I know.. what were we expecting...? ).

So... what does this have to do with Oracle WebCenter? Many of the Oracle Fusion Middleware Innovation Winners in the Oracle WebCenter category last year have shown that same spirit of tackling a problem from a different perspective for positive results. One of my favorites is the LOUI project. They were featured in an article in Oracle's Profit magazine in Feb. 2013 and are shown here below in a video talking about their project that brought together healthcare workers and technology innovators to solve a public healthcare challenge in Kentucky.


At Oracle Openworld 2012 the University of Louisville won the prestigious Oracle Excellence Awards for Fusion Middleware Innovation in the Oracle WebCenter category for their implementation of the LOUI (Louisville Informatics Institute) Initiative, a Statewide Informatics Network, which will improve public healthcare and lower cost through the use of novel technology and next generation analytics, decision support and innovative outcomes-based payment systems.

Solution Summary
The University of Louisville (UofL)  is a state supported research university located in  Louisville, Kentucky, USA. When founded in 1798, it was the first city-owned public university in the United States.

UofL business objective was to develop tools that improve the acquisition, management, communication, processing, and sharing of healthcare information.

As part of the LOUI (Louisville Informatics Institute) Initiative, they implemented Oracle WebCenter Portal to provide a secure, personalized, and rich user experience and Oracle WebCenter Content  for the management of unstructured content and digital assets (such as streaming video) that  supports the on-going patient education, wellness, and treatment. Using the Oracle WebCenter products, the University of Louisville is now providing the infrastructure for their Facebook for medicine.

This project is anticipated to produce an annualized Return on Investment of 277% based on avoidance of hospitalizations, earlier intervention and improved patient compliance that is matched to an outcomes-based reimbursement model. 

University of Louisville
Company Overview
The University of Louisville (UofL) is a state supported research university located in  Louisville, Kentucky, USA. When founded in 1798, it was the first city-owned public university in the United States.

Business Challenges
Healthcare is in worldwide crisis, costs are rising, quality is inconsistent, and there is a need to integrate the expanding information upon which healthcare depends. Healthcare informatics is widely recognized as an opportunity to dramatically improve public health, service, and cost.  Since informatics spans the interfaces between medicine, science, and technology, it offers an opportunity to develop tools that improve the acquisition, management, communication, processing, and sharing of healthcare information. 

To address these challenges, UofL created the LOUI (Louisville Informatics Institute) Initiative, a Statewide Informatics Network, with the following objectives:

  • Deploying understandable patient specific informatics to underserved patients in order to improve treatment compliance
  • Empower Healthcare Knowledge Workers and Health Coaches with access to near time clinical data and engage the patient in their community 
  • Evaluating the impact of correlated physiologic data to claims data on risk adjusted reimbursement models that improve healthcare delivery and cost
  • Score illness severity in individual patients based on their changing blood chemistry values, and objectively measure treatment outcomes in patients with chronic diseases including kidney disease (CKD), diabetes, congestive heart disease, chronic infections, and hypertension

Solution Deployed

The University of Louisville has implemented Oracle WebCenter Portal to provide a secure, personalised, and rich experience specific for each person using it, regardless of role. To improve proactive management of patient healthcare, Oracle WebCenter Content is used for the management of unstructured content and digital assets (such as streaming video) that  supports the on-going patient education, wellness, and treatment.   This information can be tailored to the individual patient’s needs based on his or her particular treatment or condition.

Business Results
This project is anticipated to produce an annualized Return on Investment of 277% based on avoidance of hospitalizations, earlier intervention and improved patient compliance that is matched to an outcomes-based reimbursement model. 

This ROI is achieved by

1) Deploying understandable patient specific informatics to underserved patients in order to improve treatment compliance;

2) Expanding two new healthcare job roles:  Health Knowledge Managers and  “health coaches”

3) Evaluating the impact of correlated physiologic data to claims data on risk adjusted reimbursement models that improve healthcare delivery and cost.

Listen to Priscilla Hancock, CIO and VP  and Russell Bessette, Associated VP for Health Affair University of Louisville on how they use Oracle WebCenter to securely build communities and how they provide their Facebook for medicine.







Friday Feb 01, 2013

WebCenter Customer Spotlight: University of Louisville

Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter

At Oracle Openworld 2012 the University of Louisville won the prestigious Oracle WebCenter innovation award for their implementation of the LOUI (Louisville Informatics Institute) Initiative, a Statewide Informatics Network, which will improve public healthcare and lower cost through the use of novel technology and next generation analytics, decision support and innovative outcomes-based payment systems.

Solution Summary
The University of Louisville (UofL)  is a state supported research university located in  Louisville, Kentucky, USA. When founded in 1798, it was the first city-owned public university in the United States.

UofL business objective was to develop tools that improve the acquisition, management, communication, processing, and sharing of healthcare information.

As part of the LOUI (Louisville Informatics Institute) Initiative, they implemented Oracle WebCenter Portal to provide a secure, personalized, and rich user experience and Oracle WebCenter Content  for the management of unstructured content and digital assets (such as streaming video) that  supports the on-going patient education, wellness, and treatment. Using the Oracle WebCenter products, the University of Louisville is now providing the infrastructure for their Facebook for medicine.

This project is anticipated to produce an annualized Return on Investment of 277% based on avoidance of hospitalizations, earlier intervention and improved patient compliance that is matched to an outcomes-based reimbursement model. 

University of Louisville
Company Overview
The University of Louisville (UofL) is a state supported research university located in  Louisville, Kentucky, USA. When founded in 1798, it was the first city-owned public university in the United States.

Business Challenges
Healthcare is in worldwide crisis, costs are rising, quality is inconsistent, and there is a need to integrate the expanding information upon which healthcare depends. Healthcare informatics is widely recognized as an opportunity to dramatically improve public health, service, and cost.  Since informatics spans the interfaces between medicine, science, and technology, it offers an opportunity to develop tools that improve the acquisition, management, communication, processing, and sharing of healthcare information. 

To address these challenges, UofL created the LOUI (Louisville Informatics Institute) Initiative, a Statewide Informatics Network, with the following objectives:

  • Deploying understandable patient specific informatics to underserved patients in order to improve treatment compliance
  • Empower Healthcare Knowledge Workers and Health Coaches with access to near time clinical data and engage the patient in their community 
  • Evaluating the impact of correlated physiologic data to claims data on risk adjusted reimbursement models that improve healthcare delivery and cost
  • Score illness severity in individual patients based on their changing blood chemistry values, and objectively measure treatment outcomes in patients with chronic diseases including kidney disease (CKD), diabetes, congestive heart disease, chronic infections, and hypertension

Solution Deployed

The University of Louisville has implemented Oracle WebCenter Portal to provide a secure, personalised, and rich experience specific for each person using it, regardless of role. To improve proactive management of patient healthcare, Oracle WebCenter Content is used for the management of unstructured content and digital assets (such as streaming video) that  supports the on-going patient education, wellness, and treatment.   This information can be tailored to the individual patient’s needs based on his or her particular treatment or condition.

Business Results
This project is anticipated to produce an annualized Return on Investment of 277% based on avoidance of hospitalizations, earlier intervention and improved patient compliance that is matched to an outcomes-based reimbursement model. 

This ROI is achieved by

1) Deploying understandable patient specific informatics to underserved patients in order to improve treatment compliance;

2) Expanding two new healthcare job roles:  Health Knowledge Managers and  “health coaches”

3) Evaluating the impact of correlated physiologic data to claims data on risk adjusted reimbursement models that improve healthcare delivery and cost.

Listen to Priscilla Hancock, CIO and VP  and Russell Bessette, Associated VP for Health Affair University of Louisville on how they use Oracle WebCenter to securely build communities and how they provide their Facebook for medicine.


Additional Information

Thursday Oct 25, 2012

WebCenter in Action: ResCare

Oracle Corporation
Register Now for this webcast.
ResCare Solves Content Lifecycle Challenges with Oracle WebCenter

ResCare Solves Content Lifecycle Challenges with Oracle WebCenter

Complex documents must be created, assembled, reviewed, and tracked. To avoid fragmented, chaotic information processes, organizations must adopt an integrated set of strategies, standards, best practices, and technologies for managing information.

Attend this webcast to learn how Oracle WebCenter has allowed ResCare to:
  • Solve content lifecycle challenges
  • Reduce compliance and business risks
  • Increase adoption of intranet as primary business communication tool
Register now for this webcast.

REGISTER NOW


Register now for this exclusive event.

Tuesday, October 30, 2012
10:00 a.m. PT / 1:00 p.m. ET

Presented by:
Joe Lichtefeld Joe Lichtefeld, VP of Application Services & PMO, ResCare
Wayne Boerger Wayne Boerger, Product Manager, TEAM Informatics
Doug Thompson Doug Thompson, EVP Global Development, TEAM Informatics
Presented by :

Hardware and Software Engineered to Work Together
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Contact Us | Legal Notices and Terms of Use | Privacy Statement

Friday Aug 03, 2012

Webcast Q&A:Oracle WebCenter Connects Patients and Professionals in Cancer Control Mission

Yesterday we had the first webcast in our WebCenter in Action webcast series, "Oracle WebCenter Connects Patients and Professionals in Cancer Control Mission", where customer Wayne Roberts from the Canadian Partnership Against Cancer and Rohit Mathur & Pankaj Mittal from Oracle Partner Apps Systems shared how Oracle WebCenter is powering www.cancerview.ca to help patients and professionals find cancer related information and connect with one another.

In case you missed it, here's a recap of the Q&A.  

Wayne Roberts, Canadian Partnership Against Cancer: 

Wayne Roberts
Q: What were some of the biggest challenges you ran into when rolling out the solution?
A: Our biggest challenge was that as we transitioned from WebCenter Interaction to WebCenter Portal, was not losing that business focus. This needed to be a business driven, sustainable platform. We weren't looking for the typical portal development project -- we wanted a data driven portal managed by business users. There were a few challenges, mainly just because WebCenter Portal is a fairly new product, but overall things went well.

Q: You mentioned you were one of the earliest adopters of Oracle WebCenter Spaces. How did that process go and why did you choose Oracle WebCenter for your portal platform? 
A: Going back to when we first started this initiative, sustainability for us (limited resources, small IT support team, etc.) of the platform over our mandate was a major concern. We were looking for an enterprise platform that was rich in functionality that aligned with our requirements that we wouldn't have to do custom development. The Oracle WebCenter platform aligned very well with our bus requirements and where we envisioned the platform heading. I'd be lying if I said we didn't have a few scars along the way in the early days, but it's gone very well and the product has come along and matured quite well. And with this latest project, we are very pleased. Overall, it’s been a very positive experience for us.

Q: How many contributors on the site?
A: From the IT side, out of the 90 employees, it's around 10 people. We have Architects, Business Analysts, Project Managers, & Java Developers. It’s a very small lean team, so hence we are very conscious as it grows that we can sustain it.  From a content perspective we have a team of 6 people that over see and manage contributions to the site.  From the Business side, we have over 200 collaborative sites with over 2,000 registered users. Regarding usage of the site, we probably get 3,000-4,000 unique users a month and 20,000-30,000 page views a month. It’s not a high volume, but our audience is more narrow since we are focused on the cancer control audience in Canada.

Rohit Mathur & Pankaj Mittal, Apps Systems:

Rohit MathurPankaj Mittal
Q: When you go from page to page, the whole page is getting refreshed. Why is that? 
A: That is correct. We could have used Partial page refresh feature and not have a  full page refresh, but one of the key requirements from Canadian Partnership Against Cancer was that the URLs be accurate , user-friendly and bookmark-able. With a Partial page refresh the URL would not have been updated, so this was done to satisfy a business requirement.

Q: Were you able to re-purpose anything from the previous portal based on Oracle WebCenter Interaction to the new portal?
A:  Yes, we leveraged the most of the infrastructure components like WebCenter Content, Oracle Identity Manager, Oracle Identity Directory and Oracle Access Manager. We had to restructure content and its metadata to fit in the new portal and make it more usable and efficient. 

Q: Were there any hurdles you ran into along the way with localizing the website in multiple languages?
A: We approached this project by leveraging the content server in Oracle WebCenter Portal and attribution of metadata on the server. Whenever you go from page to page, the content comes dynamically from the server based on the context the user is in (language, location, etc.) This is something different we have done compared to other implementations, but we didn't face any issues.

Q: The custom skins that were created, can those be repurposed across the site?
A: Our design strategy and approach for this project was to focus on building reusable components - navigation, skins, search UI, etc. built in a way so we can repurpose it in another portal. This gives us a lot of reusability . The methods we used to deliver large number of pages using a few templates, the context sensitive behavior of port lets, the skins etc can absolutely be repurposed. A new site might be slightly different, but these components can easily be changed and reused. This can also help with accelerated development of any new portal. Also there is the possibility for some components  to be exported and incorporated into a new portal.

Q: Is this site built using Oracle WebCenter Sites or Spaces?
A: This web presence was built using Oracle WebCenter Portal. We did integrate with WebCenter Spaces which was a separate depolyment meant for collaboration.

Be sure to catch the replay to see a live demonstration of WebCenter in action! 


Thursday Jul 26, 2012

New Webcast Series! Oracle WebCenter in Action

We're happy to be kicking off a brand new series! The Oracle WebCenter in Action webcast series features Oracle WebCenter customers and partners as they highlight how Oracle's portal, Web experience management, content management, social, and collaboration technologies are allowing them to transform to social businesses. Attend this webcast series to learn how Oracle WebCenter customers and partners are leveraging Oracle WebCenter to deliver exceptional experiences for employees, partners and customers. The first webcast in our series features Oracle WebCenter customer Canadian Partnership Against Cancer and Oracle Partner Apps Systems. We hope you'll join us for this webcast and participate in the entire series!

Oracle Corporation
Register Now for this webcast.
WebCenter Connects Patients & Researchers in Cancer Control Mission

Oracle WebCenter Connects Patients and Professionals in Cancer Control Mission

The Canadian Partnership Against Cancer is an independent not-for-profit organization funded by the federal government to implement a national cancer control strategy and to accelerate the use of knowledge in cancer control. In order to ensure the widest possible access to knowledge, resources and tools, the Partnership teamed with Oracle Partner Apps Systems to implement Oracle WebCenter to provide a modern, social, business managed and controlled Web presence to its global audience. Cancer View Canada (www.cancerview.ca), the Partnership's publicly-accessible cancer control information portal for people working in the cancer system, or those with a personal interest in cancer provides visitors with a "one stop shop" for cancer related information and allows business users to manage & control the Web presence and registered users to connect and access critical information.

Attend this webcast and hear how Oracle WebCenter has allowed the Canadian Partnership Against Cancer to:
  • Leverage Oracle's comprehensive out-of-the-box functionality to meet an aggressive six-month timeline for portal rollout—without hiring additional IT staff
  • Enhance and develop new features and controls for customization including Portlets, Skins, Search, Dynamic & Run-time management of templates to develop and render a complex, large Website with a small footprint.
  • Increase accessibility of pan-Canadian cancer control information to partners, government agencies, and other key stakeholders

Register now for this webcast.

REGISTER NOW


Register now for this exclusive event.

Thurs, August 2, 2012
10:00 a.m. PT / 1:00 p.m. ET

Presented by:
Wayne Roberts Wayne Roberts
Director, Information Technology, Canadian Partnership Against Cancer
Pankaj Mittal Pankaj Mittal
Partner & Chief Architect, Apps Systems
Rohit Mathur Rohit Mathur
Partner, Apps Systems


Presented by :
Apps Systems Canadian Partnership Aganist Cancer
Oracle
Copyright © 2012, Oracle and/or its affiliates.
All rights reserved.

Contact Us | Legal Notices | Your Privacy Rights

Thursday Jun 30, 2011

Fighting Cancer With Knowledge and Community: Oracle WebCenter at CPAC

There was a great article on CIO Magazine sometime back about how Cancer Treatment Centers of America are improving patient care with technology.

And it is comforting to know you are getting state of the art care for you or your loved one when battling cancer. When patients and families take matters into their own hands, they often don't know where to turn to for information. The Canadian Partnership Against Cancer provides a one-stop shop that brings together the best information available in an easy to use website.

Beyond finding information, CPAC provides an online community that can help extend knowledge, share experiences, and let people know they are not alone.

You can hear more about this implementation from Mike Matthews of Deloitte in our upcoming online event, Transform Your Business by Connecting People, Processes, and Content. Mike is a partner at Deloitte and had first-hand experience in the CPAC implementation of Oracle WebCenter, which provides website publishing, search, and social community tools.

Wednesday Jun 29, 2011

Oracle Partners Delivering Business Transformations With Oracle WebCenter

This week we’ve been discussing a new online event, “Transform Your Business by Connecting People, Processes, and Content.

This event will include a number of Oracle partners presenting on their successes with transforming their customers by connecting people, processes, and content:

  • Deloitte - Collaboration and Web 2.0 Technologies in Supporting Healthcare, delivered by Mike Matthews, the Canadian Healthcare partner and mandate partner on Canadian Partnership Against Cancer at Deloitte
  • Infosys - Leverage Enterprise 2.0 and SOA Paradigms in Building the Next Generation Business Platforms, delivered by Rizwan MK, who heads InfoSys' Oracle technology delivery business unit, defining and delivering strategic business and technology solutions to Infosys clients involving Oracle applications
  • Capgemini - Simplifying the workflow process for work order management in the utility market, delivered by Léon Smiers, a Solution Architect for Capgemini.
  • Wipro - Oracle BPM in Banking and Financial Services - Wipro's Technology and Implementation Expertise, delivered by Gopalakrishna Bylahalli, who is responsible for the Transformation Practice in Wipro which includes Business Process Transformation, Application Transformation and Information connect.

In Mike Matthews’ session, one thing he will explore is how to CPAC has brought together an informational website and a community. CPAC has implemented Oracle WebCenter, and as part of that implementation, is providing a community where people can make connections and share their stories. This community is part of the CPAC website, which provides information of all types on cancer. This make CPAC a one-stop shop for the most up-to-date information in Canada.

Monday Nov 29, 2010

ROI Case Study: Canadian Partnership Against Cancer

View this ROI case study and learn how the Canadian Partnership Against Cancer teamed with Oracle and global consulting firm Deloitte to implement an integrated portal environment for cancer professionals, patients and the public using Oracle WebCenter Suite 11g.

CPACHome.PNG
Figure 1: Linking Canadians to cancer services, information and resources

 

Cancer View Canada (www.cancerview.ca), the Partnership's publicly accessible cancer control information portal for people working in the health system, provides visitors with a "one stop shop" for cancer related information and allows registered users to connect and collaborate through Enterprise 2.0 services.

Colonversation.PNG
Figure 2: Colonversation.ca is a national resource for all Canadians to learn more about the importance of colon cancer screening

 

Read the case study to find out how the Partnership leveraged Oracle's comprehensive out-of-the-box functionality to meet an aggressive six-month timeline for portal rollout--without hiring additional IT staff and have provided various Enterprise 2.0 capabilities to create a modern experience for their users.

<script>try{for(var lastpass_iter=0; lastpass_iter < document.forms.length; lastpass_iter++){ var lastpass_f = document.forms[lastpass_iter]; if(typeof(lastpass_f.lpsubmitorig2)=="undefined"){ lastpass_f.lpsubmitorig2 = lastpass_f.submit; lastpass_f.submit = function(){ var form=this; var customEvent = document.createEvent("Event"); customEvent.initEvent("lpCustomEvent", true, true); var d = document.getElementById("hiddenlpsubmitdiv"); for(var i = 0; i < document.forms.length; i++){ if(document.forms[i]==form){ d.innerText=i; } } d.dispatchEvent(customEvent); form.lpsubmitorig2(); } } }}catch(e){}</script>
About

Oracle WebCenter is the center of engagement for business—powering exceptional experiences for customers, partners, and employees. It connects people, process, and information with the most complete portfolio of portal, Web experience management, content, imaging and collaboration technologies.

Search

Archives
« April 2014
SunMonTueWedThuFriSat
  
2
4
5
6
7
10
11
12
13
14
17
18
19
20
21
22
23
24
25
26
27
28
29
30
   
       
Today