Founded in 1969, New Look is a British fashion retailer with a chain of over 1100 stores operating in 15 countries, with over 30,000 employees worldwide. Realising its growth potential in developing global territories, New Look started to face increasing problems with sharing marketing artwork and other digital assets. These were traditionally transferred via email, ftp, or using physical discs. It quickly became clear that these methods would no longer be suited to the expanding nature of the company from a security, cost and efficiency point of view.
Looking for a solution which would make use of their existing WebCenter Content platform but require minimal customisation, New Look approached Extended Content Solutions to use their MediaStore solution.
MediaStore is an ECS developed Digital Asset Management (DAM) solution specifically branded for New Look as ‘iShare’. The solution provides a centrally-located repository for digital assets with an intuitive and engaging interface to update, search, download, track and share assets with employees, customers and suppliers. Upload-only access can be granted to allow external photographers to submit material without being able to view other assets.
New Look marketers are able to create collaboration areas call ‘Jobs’ and assign access to internal third party design agencies. Design Agencies are only able to view the Jobs they have access . Each job has a status and can be sent for approval before being passed to print agencies or franchise partners.
Built on top of Oracle WebCenter Content MediaStore makes use of the enterprise features such as workflow and security, allows complete user control and sharing of digital assets within the organisation as well as featuring collaboration areas for controlled access to third party users.
MediaStore was designed with ease of use in mind and benefits from its many key features:
- Digital assets are rendered or converted to predefined sizes and formats so users don’t need to edit or crop images.
- Assets are easy to find using a simple search, based on title and keywords, or via an advanced search which uses the full metadata.
- Maintain copyright by attaching forms to images and tracking downloads.
- Bulk handling allows easy upload and approval of multiple assets.
- Security allows you to control who can upload and access images.
- Collaboration areas allow you to create designs with third parties.
Since the implementation of MediaStore, New Look has experienced significant changes in the way they manage and share their rich media assets. As they have grown and branched into different international territories, MediaStore has enabled an easy artwork sharing platform for third party franchise partners in a secure and adaptable environment.
In terms of business value, MediaStore has helped to reduce costs due to no subscription fees and has provided a new found autonomy between suppliers, partners and employees. New Look now benefit from a centrally hosted repository, which gives them greater visibility and more control over their assets than ever before.
“With the business ever expanding into new territories, having one simple system for all of our franchise partners keeps things simple and efficient. The autonomy it gives our own employees, franchise partners and suppliers and the time it gives me back is a favourite feature”. - Jonathan Edwards – Graphic Designer, New Look
Extended Content Solutions - MediaStore
MediaStore has now achieved Oracle Validated Integration (OVI) with Oracle ATG Web Commerce and Oracle WebCenter Sites. OVI involves a rigorous technical review and test process carried out by Oracle engineers to ensure that the products work together as designed.
The integration allows MediaStore assets and their associated metadata to be transferred to a shared file system such as a Content Delivery Network or published either directly into Oracle ATG or Oracle Sites.
Extended Content Solutions (ECS) is a software solutions and services provider specializing in Enterprise Content Management. Our in-depth industry knowledge and technical expertise enable us to empower clients to make the most of their content. ECS has a proven reputation for delivering excellence. With a dedicated and experienced team committed to innovation and quality, a long-standing partnership with Oracle, and a philosophy of maximizing customer satisfaction we are well placed to meet the needs of our clients.
Want to learn more about this case study and see MediaStore in action? In the coming weeks, be sure to watch a webcast in our WebCenter in Action Series with New Look and Extended Content Solutions!