Tuesday Jan 04, 2011

Five Key Trends in Enterprise 2.0 for 2011

We recently sat down with Andy MacMillan, an industry veteran and vice president of product management for Enterprise 2.0 at Oracle, to get his take on the year ahead in Enterprise 2.0 (E2.0). He offered us his five predictions about the ways he believes E2.0 technologies will transform business in 2011.

1. Forward-thinking organizations will achieve an unprecedented level of organizational awareness.

Enterprise 2.0 and Web 2.0 technologies have already transformed the ways customers, employees, partners, and suppliers communicate and stay informed. But this year we are anticipating that organizations will go to the next step and integrate social activities with business applications to deliver rich contextual "activity streams." Activity streams are a new way for enterprise users to get relevant information as quickly as it happens, by navigating to that information in context directly from their portal. We don't mean syndicating social activities limited to a single application. Instead, we believe back-office systems will be combined with social media tools to drive how users make informed business decisions in brand new ways. For example, an account manager might log into the company portal and automatically receive notification that colleagues are closing business around a certain product in his market segment. With a single click, he can reach out instantly to these colleagues via social media and learn from their successes to drive new business opportunities in his own area.

2. Online customer engagement will become a high priority for CMOs.

A growing number of chief marketing officers (CMOs) have created a new direct report called "head of online"--a senior marketing executive responsible for all engagements with customers and prospects via the Web, mobile, and social media. This new field has been dubbed "Web experience management" or "online customer engagement" by firms and analyst organizations. It is likely to rapidly increase demand for a host of new business objectives and metrics from Web content management solutions. As companies interface with customers more and more over the Web, Web experience management solutions will help deliver more targeted interactions to ensure increased customer loyalty while meeting sales and business objectives.

3. Real composite applications will be widely adopted.

We expect organizations to move from the concept of a single "uber-portal" that encompasses all the necessary features to a more modular, component-based concept for composite applications. This approach is now possible as IT and power users are empowered to assemble new, purpose-built composite applications quickly from existing components.

4. Records management will drive ECM consolidation.

We continue to see a significant shift in the approach to records management. Several years ago initiatives were focused on overlaying records management across a set of electronic repositories and physical storage locations. We believe federated records management will continue, but we also expect to see records management driving conversations around single-platform content management consolidation.

5. Organizations will demand ECM at extreme scale.

We have already seen a trend within IT organizations to provide a common, highly scalable infrastructure to consolidate and support content and information needs. But as data sizes grow exponentially, ECM at an extreme scale is likely to spread at unprecedented speeds this year. This makes sense as regulations and transparency requirements rise. The model in which ECM and lightweight CMS systems provide basic content services such as check-in, update, delete, and search has converged around a set of industry best practices and has even been coded into new industry standards such as content management interoperability services. As these services converge and the demand for them accelerates, organizations are beginning to rationalize investments into a single, highly scalable infrastructure.

Is your organization ready for Enterprise 2.0 in 2011? Learn more.

Thursday Nov 11, 2010

Live Webcast: One-Click WCM

Join us today for this live webcast as we discuss how with Oracle's revolutionary one-click Web content management, you can add services that enable content to be updated in real time by authors.

OneClickWCM.jpg
Please join us as we share with you how this revolutionary technology enables you to inject content management services into existing Web applications!

 

Monday Nov 01, 2010

Webcast: Supercharge Your Web Applications with One-Click Content Updates

Improved Web Content Management Is Only a Click Away!

With Oracle's revolutionary one-click Web content management, you can add services that enable content to be updated in real time by authors. Take advantage of in-context Website editing and instant updates to accelerate content development. Choose to add functionality by dragging and dropping a content management service into your application. Or customize the content management solution by creating your application in Oracle's development environment. Oracle Web content management is the only system that gives you that flexibility.

Join us on November 11 for this live webcast and learn more about Oracle Web Content Management. Brian Dirking and Michelle Huff of Oracle will discuss:

  • Three unique roles for managing Websites
  • A strong central framework with distributed permissions for controlling navigation and content
  • Digital asset management for creating fast ROI
  • A revolutionary way to enable content management services into existing Web applications

Register today for this live Webcast. 

Monday Oct 25, 2010

Q&A: Latest Innovations in Oracle Enterprise Content Management Suite 11g

MichelleHuff2.jpg
Michele Huff, Product Management Director for Oracle Enterprise Content Management, discusses the key innovations of the latest launch.

Since the launch of Oracle Enterprise Content Management (ECM) Suite 11g in June, what features have been most exciting to Oracle customers?

It's definitely been a much anticipated release. Probably the top 5 things that I've heard the most excitement about from customers are:  

  1. ECM Suite (Universal Content Management, Imaging and Process Management, Universal Records Management and Information Rights Management) now all runs on their Fusion Middleware architecture.
  2. Imaging and Process Management 11g uses the same unified repository as Universal Content Management and offers a slick new image viewer that works on any browser.
  3. The new Site Studio for External Applications in UCM, which builds on Oracle's Open Web Content Management strategy, enables customers to bring in a rich content contribution experience and other WCM features into existing Web applications.
  4. The new desktop integrations, which adds new menus and ribbons into Microsoft Office and "smart productivity folders" into Windows Explorer (we had many beta customers that couldn't wait for this to release).
  5. Universal Records Management 11g, which people have been waiting to implement since it was fully certified against all parts of the US Department of Defense records management standard - baseline, classified, and Freedom of Information and Privacy Act.  (DoD5015.2 v. 3)

Oracle ECM Suite 11g is built on a unified content repository. How does this benefit customers?

Well, it all boils down to ROI and scalability. Content is created, processed and accessed by everyone enterprise-wide. And organizations are beginning to include ECM technology as a part of their existing shared service model to allocate the cost of content to different departments and divisions.  Instead of having Web sites in one repository, scanned images in another, audio & video files trapped in custom applications, records stored separately, and collaborative documents and workspaces in yet another. Oracle provides you with unified ECM. From an administrator's perspective, this means a single installer for all of ECM, centralized logging and monitoring, and simplified system configurations. From a developer's perspective, this means faster integrations that are easier to maintain. And from the IT organization's perspective, this enables them to better manage and reduce overall costs by reusing customizations and processes as well as concentrating skill-sets.

Studies show that Oracle ECM Suite 11g has achieved the industry's best performance and scalability. How did Oracle do it?

First, we added in a new Fast Check-in feature to the content repository in 11g to support high-volume content ingestion. Next, we brought the ECM technology stack to work on top of Oracle's Application Grid which provides world-record performance for managing applications. Then, we took advantage of the performance testing teams here at Oracle to help test, tune and recommend architectures for performance, scalability, reliability and high-availability. Finally, we paired ECM Suite with Exadata to see if we could eliminate bottlenecks during content ingestion and were able to see results of 179 million documents / day with a simple two-node ECM Suite configuration on generic hardware with Sun Oracle Database Machine Half Rack Hardware.

Why is this performance and scalability so important given today's business and computing demands?

Managing and gaining insight from the explosive growth in information is one of the top business challenges organizations face today. And this content is typically spread out across multiple content silos (content systems, file systems, databases, workspaces, applications) and disconnected from users, processes, and systems. Some organizations are embarking on new initiatives around "master content management" or sometimes called "unstructured content warehouses" or "content infrastructures" - and one of the key requirements in tackling this challenge is a solution that can handle the performance and scalability demands required for this volume of content and number of users.

A lot of work went into integrating Oracle ECM Suite 11g up and down the Oracle technology stock. How does this make life easier for IT?

They are similar to some of the benefits we talked about with the unified content repository. Having ECM run on a common IT infrastructure makes it that much easier to install, maintain, integrate and train staff to implement and use the solution. And one of the highest costs in content management are around integrations within business processes, to desktop and enterprise applications, with business intelligence, and into Web sites and databases. With 11g we tried to take a lot of that work on and provide many of these integrations to our customers out of the box.

Visit our launch resource center to learn more about Oracle ECM 11g .

<script>try{for(var lastpass_iter=0; lastpass_iter < document.forms.length; lastpass_iter++){ var lastpass_f = document.forms[lastpass_iter]; if(typeof(lastpass_f.lpsubmitorig2)=="undefined"){ lastpass_f.lpsubmitorig2 = lastpass_f.submit; lastpass_f.submit = function(){ var form=this; var customEvent = document.createEvent("Event"); customEvent.initEvent("lpCustomEvent", true, true); var d = document.getElementById("hiddenlpsubmitdiv"); for(var i = 0; i < document.forms.length; i++){ if(document.forms[i]==form){ d.innerText=i; } } d.dispatchEvent(customEvent); form.lpsubmitorig2(); } } }}catch(e){}</script>

Monday Oct 18, 2010

2010 Enterprise 2.0 Blazer: Mighty River Power

2010 Enterprise 2.0 Blazer: Open Enterprise Award

The Open Enterprise Award was given to the customer with the best use of Enterprise 2.0 technology to create self-service employee, customer and partner portals. This year's recipient was Mighty River Power.

Mighty.jpgCompany Background

 

Mighty River Power is an integrated energy generation, trading, retailing and metering business. With a strong emphasis on renewable sources of generation, they own and/or operate a diverse and expanding portfolio of generation assets throughout the North Island.

Business Challenges

The project's primary challenges were:

  • System matter experts were spread across a number of offices across New Zealand
  • Users were entrenched in multiple historic systems
  • A number of disparate processes were still paper-based and each office had a different flavor of the same process, some of which spanned several decades

Prior to implementation there were two attempts (using Lotus Notes and Maximo Asset Management) to implement a solution which could manage the engineering change process. Unfortunately, both solutions were unable to provide a total solution, which led to the development of standalone systems to fill the gaps and the development of paper-based processes. The lack of integration of these stand alone solutions over time created a number of instances of duplicated data.

In addition to issues with disparate systems and paper-based processes, there was a disconnect between the design process and the actual and physical implementation of engineering change. Monitoring and reporting of change requests was inaccurate or not auditable due to the lack of integration between processes and solutions. This impacted on management control of finances, the physical change process, and the general audit ability of the total change life cycle that was a legislative requirement for the business.

Why Oracle?

The solution Mighty River Power has implemented has provided a seamless integration of products into a single solution and a number of benefits to the business. This single solution is centered on BPM, which has provided a fully automated workflow with task escalation and email alerts as well as a consistent and auditable engineering change control process. This has resulted in improved efficiency primarily through reduced cycle time of engineering change, costs of rework, and improved and transparent decision-making.

The solution also provides a single knowledge repository (UCM) for all documentation which is captured within the change process. The system provides a scalable platform and the necessary content resources for future changes to build on, rather than having to start from the beginning every time. Scalability and durability of the solution is particularly important for the following reasons:

  • The institutional knowledge built over decades of service is very difficult, if not impossible, to recapture or reconstitute. The system thus helps mitigate this loss to ensure continued enforcement of policies and procedures.
  • The younger workforce typically works in one company for four to five years before moving on to new challenges. This also represents a loss of institutional knowledge primarily around newer initiatives and technology.

Additionally, the use of recognized and easy to use more modern technologies such as the Internet and web browsers have reduce the learning curve and gained user acceptance from the largely non-IT user base. The user friendly solution has quickly gained extraordinary popularity and reputation for ease of use across all levels through word of mouth. Some end-users have even taken the initiative of popularizing the system amongst their co-workers. A side benefit of this has also been found in the reduced costs of end-user training for different systems.

Collaboration functionality provided through the integration of BPM and AutoVue has reduced the design lifecycle time by providing tools to allow multiple users to collaborate and mark-up in real time on documents, even though they may be physically within different offices miles apart. A large benefit of this has also been found in the reduced costs of travelling when users based in different offices need to work together. One stop access and interoperability to data in various systems including Active Directory is also important, as well as security.

Finally, compliance with Environmental Policy and the Mighty River Power "G-Force" internal initiative were important, particularly reducing the carbon footprint through less employee travel and the reduction of environmental waste through reduced paper usage.

These benefits and a number of others are supporting the business by providing the tools needed to improve business processes, reduce costs and the time needed to implement change.

Solution Overview

Mighty River Power's Generation Group identified the need to improve its engineering change management process across its 26 Stations/Plants and three offices by implementing a solution which would provide the following benefits to the business:

  • Increased control and audit ability of engineering changes lowering infrastructure and financial risk
  • Reduced costs of change management through greater efficiency of internal staff and third parties when processing new and retrieving historical engineering change management data and plant drawings
  • Saving time and reducing overhead costs associated with paper shuffling
  • Improved engineering change resource utilization and coordination through better workflow automation and engineering design collaboration leading to reduced cycle time for engineering changes
  • User friendly, feature rich, externally supported and integrated ECM application
  • Consolidation of existing systems and paper-based processes to reduce the carbon footprint and paper usage as part of Mighty River Power's internal G-Force initiative which introduced a number of activities aimed at reducing waste across all business units
  • Capturing of tacit employee knowledge when employees leave the organization

To realize these objectives, Mighty River Power implemented a solution combining three Oracle products into one single fully integrated solution:

  • Oracle Universal Content Management - content management and version control for all documents created/maintained during the business process
  • Oracle Business Process Management - workflow management tool used for process automation
  • AutoVue - Enterprise visualization tool used for design drawing review, markup and real-time document collaboration

Using an Agile development methodology, the solution was implemented over a three month period and saw the creation of a single BPM process consisting of 120 tasks with five sub-processes. The development of the solution was a collaborative effort between the business and the IT teams, which delivered a user-friendly solution and provides a single version of the truth for all engineering change control across Mighty River Power.   

The solution was launched for an initial user base of 85 users. The system quickly achieved popularity for ease of use through internal word of mouth and after two weeks of go-live, nearly 200 users were using the system, many of which were not formally trained.

Within three months of going live with the new system, Mighty River Power has already seen the cost of change decrease as a result of reduced cycle time and improved communication. Knowledge is also being retained and is more accessible and manageable. Other benefits Mighty River Power has realized include: more auditable and transparent processes, software that supports the process and removes the red tape, reduction in administration support, improved management of resources and reduction of duplicate data.

Mighty-Award.jpg
Accepting the award on behalf of Mighty River Power was Jason Hale, Application Specialist. Congratulations!

 

<script>try{for(var lastpass_iter=0; lastpass_iter < document.forms.length; lastpass_iter++){ var lastpass_f = document.forms[lastpass_iter]; if(typeof(lastpass_f.lpsubmitorig2)=="undefined"){ lastpass_f.lpsubmitorig2 = lastpass_f.submit; lastpass_f.submit = function(){ var form=this; var customEvent = document.createEvent("Event"); customEvent.initEvent("lpCustomEvent", true, true); var d = document.getElementById("hiddenlpsubmitdiv"); for(var i = 0; i < document.forms.length; i++){ if(document.forms[i]==form){ d.innerText=i; } } d.dispatchEvent(customEvent); form.lpsubmitorig2(); } } }}catch(e){}</script>

Wednesday Oct 13, 2010

2010 Enterprise 2.0 Blazer: Nuance

2010 Enterprise 2.0 Blazer: External-Facing Website Award

The External-Facing Website Award was given to the customer with the best use of enterprise content management to create highly visible, customer-facing websites. This year's recipient was Nuance and the partner involved in the implementation was TEAM Informatics.

Nuance-TEAM.jpgCompany Background

 

Nuance designs and delivers intuitive technologies that help people live and work more intelligently. They provide the tools to inform, to connect, and to empower people to be more productive and creative. They give people more than just control over their communications. They give them command of their lives.

From speech technologies that help companies offer superior customer service experiences, to healthcare solutions that help physicians focus on patient care instead of documentation, to imaging technologies that convert physical documents into searchable digital files, Nuance's priority is creating solutions that put people in command. That's what has made them the leading provider of speech and imaging solutions around the world.

Business Challenges

The key issues that drove Nuance to investigate an enterprise web content management system were:

  • Difficulty maintaining a consistent look and feel for the large volume of products and solutions on offer.
  • Heavy reliability on web developers, not only to create new sections of the www.nuance.com site, but also to maintain and update content on existing pages.
  • Large issue within areas of the business using 3rd party vendors to create "micro sites" that did not conform to the Nuance corporate branding standards.
  • Issues sending a consistent corporate message via their 9 additional multi-language sites.

Why Oracle?

Some of the key reasons Oracle UCM helped address Nuance's challenges where:

  • Use of Site Studios template-based architecture provides the required framework for contribution by business users. This enables non-technical contributors to update the web site with confidence; knowing that all corporate standards are being adhered to.
  • UCM's content oriented workflow prevents unsanctioned content from ever going live on the web. This is key to the solution due to the number of different business users that are allowed to update the website at any given time.
  • Site Studio's multi-site capabilities allow Nuance to look into the future of corporate intranets and business partner extranets, as well as hosting stand-alone public and private sites for campaign needs.
  • UCM's extendable architecture gave Nuance the ability to think outside the box when exploring ways of handling multi-languages in a single site hierarchy.

Based on the initial solution, Nuance is also in conversations with Oracle and TEAM Informatics in regards to integrating Siebel CRM On-Demand into UCM to allow for better control over content currently stored in proprietary formats.

Solution Overview

Due to a large number of acquisitions over the past few years, Nuance found that maintaining their internet presence was becoming increasingly burdensome. Added to this, the previous version of www.nuance.com was largely written in classic ASP. This created a number of issues around stability, maintainability, and overall performance - due to the lack of new features in the code library.

The goals of moving www.nuance.com into Oracle UCM with Web Content Management were to:

  • Decentralize roles and responsibilities. The goal was to have minimal reliance on a small team of web developers to manage and maintain www.nuance.com.
  • Provide ownership of the website to all areas of the business, allowing for each division of Nuance to contribute and add content to their sections of the web site.
  • Provide consistent look and feel across all of www.nuance.com via strict page templates and contribution forms.
  • Allow for multi-language countries to be able to drive their content off a single source of truth (the original US content) to ensure that the Nuance brand promoted a global message to its consumers.

In response to the issues and aspiring goals, TEAM Informatics assisted Nuance with rebranding and redesigning www.nuance.com (with assistance from LEVEL designs) and implemented a number of innovative techniques for managing content in multiple languages as well as allowing for contributors to easily build on-line web forms within the standard contribution editor.

Nuance-Award.jpg
Accepting the award on behalf of Nuance was Bridget Collins. Congratulations!

 

About TEAM Informatics

TEAM Informatics, Inc. is a Minnesota-based software engineering firm with 200+ customers worldwide. As an Oracle Gold Partner, TEAM specializes in Enterprise 2.0 areas such as portal, enterprise content management, and business process management. Offerings include expert professional services, managed services such as support and data center hosting, formal training, and a growing set of Enterprise 2.0-related products. With over ten years of experience in Enterprise Content Management, TEAM has worked with the largest and most sophisticated implementations of this technology. TEAM is privately held, owned by its 75+ employees, and has experienced a 75% compounded annual growth rate over the past decade.

TEAM-Nuance.jpg

 

<script>try{for(var lastpass_iter=0; lastpass_iter < document.forms.length; lastpass_iter++){ var lastpass_f = document.forms[lastpass_iter]; if(typeof(lastpass_f.lpsubmitorig2)=="undefined"){ lastpass_f.lpsubmitorig2 = lastpass_f.submit; lastpass_f.submit = function(){ var form=this; var customEvent = document.createEvent("Event"); customEvent.initEvent("lpCustomEvent", true, true); var d = document.getElementById("hiddenlpsubmitdiv"); for(var i = 0; i < document.forms.length; i++){ if(document.forms[i]==form){ d.innerText=i; } } d.dispatchEvent(customEvent); form.lpsubmitorig2(); } } }}catch(e){}</script>

Tuesday Oct 12, 2010

2010 Enterprise 2.0 Blazer: Texas A&M University System

2010 Enterprise 2.0 Blazer: Enterprise 2.0 Leader Award

The Enterprise 2.0 Leader Award was given to the customer with the best Enterprise 2.0 deployment adopting Web 2.0 technologies with a comprehensive enterprise-grade portal, content management and collaboration platform. The customer has also integrated Enterprise 2.0 with applications and business processes to create a modern Enterprise 2.0 environment. This year's recipient was Texas A&M University System and the partners involved in the implementation were Red Samurai Consulting and Keste.

TexasAM-Red-Keste.jpgCompany Background

 

Epik-Maestro is a unified, modern Enterprise 2.0 system designed to manage research resources and expertise of Texas A&M University System (TAMUS). TAMUS is comprised of 11 Universities, 7 State Agencies and a Health Science Center. TAMUS educates nearly 115,000 students and employs almost 27,000 faculty and staff. This year they have more than $700 million in research activities and Epik-Maestro provides the platform to manage and track research activities, and allows for better collaboration and faster and efficient communication.

Business Challenges

Before Epik-Maestro, managing research was a time-consuming process. Most of the approval processes were done manually, which meant the researchers had to be physically present to approve the documents. That process has been streamlined by providing researchers the ability to approve documents and upload the required documents online, which has improved the efficiency several fold since their researchers are travelling most of the time. Universal Content Management (UCM) provides a better way to store documents and other unstructured data and a unified way to search documents. Also with the out-of-the-box integration with WebCenter, it was easy for Texas A&M University System to get the system up and running without the integration hassles.

Why Oracle?

TAMUS is primarily an Oracle shop and they are also using Oracle Portal extensively, so they were able to move portlets built using JSR 168 into the WebCenter Framework without having to rewrite any code or redo the work that had already been done. This was huge for them, as it saved a lot of development time and freed up development resources. Also, TAMUS plans to store research related documents like proposals, contracts and budgets in UCM and WebCenter provides an out-of-the-box integration with UCM, making it seamless to access content stored in UCM through the WebCenter interface. Similarly, wikis, blogs, announcements & discussions are also available out-of-the-box, so they were able to get the system up and running without too many integration hassles.

Solution Overview

TEES, one of the agencies of TAMUS, has a researcher portal named Epik-Maestro which was built using Oracle Portal. The researchers of TEES were using this portal to track their research and the system became very popular. So, the Chancellor and the CEOs of TAMUS approved the development and implementation of an integrated research administration to be used by all of the system members.

TAMUS was looking to build an integrated research information system that would streamline the previously time-consuming process of managing research projects across multiple institutions and empower researchers with a more dynamic and flexible user interface. They were looking for a way to simplify the research administration process to make sure the researchers have all the information they need at their finger tips. Additionally, they needed the solution to deliver a role-based view of system wide research and grants information through customizable researcher portals. Taking all these factors into consideration, Oracle WebCenter Suite seemed like the obvious choice as it provides a complete, open and integrated Enterprise 2.0 platform.

Epik-Maestro is built using Oracle Application Development Framework (ADF) and Oracle WebCenter. TAMUS is actually working on a couple of projects in multiple phases - one externally facing and one internally facing. Within the externally facing site, external audiences can search for experts within Texas A&M University System based on the Advanced Keyword search, which allows users to find relevant experts quickly and easily when needed. Users can also read the latest research news and opportunities from Grants.gov. For their internal audiences, they have built a Researcher portal, where researchers can get information on everything related to their accounts and projects - like balances with transactional drill downs fetched from different systems thru web services and Composer components that researchers can use to personalize their home pages based on the components relevant to them. They can also use Enterprise 2.0 services like blogs and wikis within the portal, which helps to improve collaboration and communication. In the Executive portal that is in works, executives and Board of Regents will be able to see summaries based on Researcher, Organization, Sponsor and so on and that is built using ADF Data Visualization components. In Phase II of their project they plan to include more components of WebCenter like the Presence Server and People Connections.

TexasA&MAward.jpg
Accepting the award on behalf of Texas A&M University System was Leonarda Horvat, Chief Information Officer. Congratulations!

 

For more information on Texas A&M University System and their use of Oracle's Enterprise 2.0 Solutions, check out the following resources:

About Red Samurai Consulting

Red Samurai Consulting is focused on Oracle Fusion Middleware and Oracle SOA technologies. The primary goal is to help customers to benefit from Oracle Fusion technologies by providing technical consulting and training. Red Samurai provides services for architecture development, technical issues solving, audit, mentoring and leading developers in Oracle Fusion projects.

Red Samurai Consulting services are delivered to customers by Andrejus Baranovskis, Oracle ACE Director. Andrejus' primary goal in Oracle projects is to drive conversion to Oracle Fusion and Oracle SOA technologies.

TexasAM-Award.jpgAbout Keste

 

Keste is an Oracle software solutions and development company headquartered in Dallas, TX. As a Platinum member of the Oracle® Partner Network, Keste develops solutions that help automate and optimize complex business processes. Recognized as one of the fastest-growing businesses by both the Inc 5000 and Dallas 100 Awards, Keste is a premier business solutions organization focused on the execution, delivery and support of enterprise software for technology, communications and industrial manufacturing. With solution centers in the United States and India, Keste has international experience developing efficient and cost-effective solutions for Fortune 500 and Forbes Global 2000 clients by leveraging Oracle technology and applications. Learn how Keste and Oracle work together to provide industry-leading Enterprise 2.0 solutions in this white paper.

<script>try{for(var lastpass_iter=0; lastpass_iter < document.forms.length; lastpass_iter++){ var lastpass_f = document.forms[lastpass_iter]; if(typeof(lastpass_f.lpsubmitorig2)=="undefined"){ lastpass_f.lpsubmitorig2 = lastpass_f.submit; lastpass_f.submit = function(){ var form=this; var customEvent = document.createEvent("Event"); customEvent.initEvent("lpCustomEvent", true, true); var d = document.getElementById("hiddenlpsubmitdiv"); for(var i = 0; i < document.forms.length; i++){ if(document.forms[i]==form){ d.innerText=i; } } d.dispatchEvent(customEvent); form.lpsubmitorig2(); } } }}catch(e){}</script>

Monday Oct 11, 2010

2010 Enterprise 2.0 Blazer: Manheim

2010 Enterprise 2.0 Blazer: User Experience Award

The User Experience Award was given to the customer with the best use of Enterprise 2.0 solutions to create a dynamic, intuitive user experience that is seamless and integrated with content & processes. This year's recipient was Manheim and the partner involved in the implementation was Idhasoft.

Manheim-Idhasoft.jpgCompany Background

 

Manheim is the world's leading provider of vehicle remarketing services, handling nearly 10 million used vehicles in 2009. Manheim needed to migrate vehicle images from a legacy system in order to lower costs associated with storing and serving up vehicle images, increase vehicle image capacity, and deploy a vehicle image system whose maintenance and future expansion could be performed using skills more readily available within Manheim and throughout the IT industry.

Business Challenges

Until recently, Manheim stored active auction vehicle images on a legacy AS/400 system.  This system was expensive to operate and maintain and available storage space was an ongoing issue. Adding extra storage to the existing AS/400 was prohibitively expensive -- so much so that some active auction vehicle images were moved to archive storage to free up space. This resulted in an unorthodox, hybrid image delivery system that was more difficult to maintain than the AS/400 alone. Also, since specialized skills (not readily available at Manheim or in the marketplace) were required to work on the AS/400, system operation and maintenance and any future development had to be handled completely by a third-party integrator. This meant that Manheim could not respond as quickly as they would like to the ever-increasing needs of image consumers.

Why Oracle?

Manheim asked vendors to bid on both the software and the services needed to create a new vehicle image management solution. Manheim entertained proposals from vendors with home-grown built packages to leading competitive products from IBM, HP, and open source software vendors. Oracle won the software deal with its Universal Content Management (UCM) suite of products due to its breadth and depth of capabilities, out-of-the-box features, and standards-based support for integration with other technologies such as the Manheim SOA stack. In addition, the Oracle solution would be an Enterprise product to support other use cases outside of the first implementation, such as document management and the integration with Oracle I/PM, which is already in use at Manheim in conjunction with Oracle iExpense.

Following the selection of UCM, Oracle Professional Services bid on the services portion of the project. However, Manheim was not happy with Oracle's proposed design as it required at least two renditions of every vehicle image to be stored in UCM: the original vehicle image and the standardized image created once it had been processed by the Inbound Refinery. This led the Oracle Software Sales Representative to bring in Idhasoft to provide a "second opinion".  An initial design session with Manheim's chief technical architect resulted in Idhasoft proposing a solution that resolved the image duplication problem. It also resulted in Idhasoft being awarded the services work to install UCM, implement a custom vehicle image management solution, and migrate the existing active and archived vehicle images to that new system.

Manheim needed to solve the following business and technical challenges:

  • Lower costs associated with storing and serving up vehicle images
  • Increase vehicle image capacity
  • Deploy a vehicle image system whose maintenance and future expansion can be performed using skills more readily available within Manheim and throughout the IT industry

The fact that the VIM system uses regular network storage devices to store both active and archived vehicle images as opposed to AS/400 storage, means that storage costs will be significantly less once migration to the VIM system has been completed. This along with the scalability of UCM ensures that Manheim will be able to store and serve more vehicle images than they can today using the legacy image server. The use of Web standards and Java coding for a large part of the VIM solution means that it will be easier to integrate VIM with other systems within Manheim. It also means it will be easier for Manheim to offer vehicle images to new customers in the future.

Solution Overview

A system using the following components of Oracle Universal Content Management (UCM) was designed and implemented by Idhasoft, a leading Oracle integration partner, to meet these needs:

  • Oracle Content Server 10gR3 with Retention Management
  • Digital Asset Management and Conversion 10gR3

The result was a system that provides Manheim with the capabilities they need today and that they will need in the future to grow their business. The primary objective of lowering costs meant that Manheim wanted to minimize the storage requirements of the new system and wanted to turn off the existing legacy AS/400 image server as quickly as possible in order to eliminate the extremely high storage and maintenance costs associated with operating the legacy system. To minimize storage, the new system keeps only a single high-resolution rendition of each vehicle image and down-scales on-the-fly when needed. The new system also uses the concept of an "image lease" to regulate the life span of vehicle images. Image consumers tell Manheim how long they will need a particular vehicle image by taking out a lease on that image. When all leases for an image have expired, Manheim knows that the image can be erased or archived to recover valuable high-speed storage space. The Idhasoft team leveraged the retention management capability of Oracle Content Server to implement this valuable capability. 

The desired rapid decommissioning of the existing legacy AS/400 image server was a more difficult objective. Turning off the existing system in its entirety meant not only migrating the tens of millions of vehicle images that consume over 3.5 TB of space without interrupting service, but also re-routing the channels that feed images into and take images out of the legacy server. Unfortunately, most of these processes developed and evolved over a long period of time and were not documented at all. Additionally, the re-routing of image channels was found to require the cooperation of several parties outside the control of the project team. This combination of factors along with the sheer volume of vehicle images meant that the complete migration away from the legacy image server would take well over a year. 

Therefore, instead of realizing savings by turning the legacy server off completely, the migration plan provides for early cost savings by lowering the storage requirements on the AS/400 each time a logical set of vehicle images is migrated to the new system and can be served up to image consumers from the new system infrastructure. This means that once all images have been migrated, the legacy system will in effect become a pass-thru until all image channels can be re-routed to and from the new system. Only after this has occurred can the legacy image server be turned off completely.

Manheim-Award.jpg
Accepting the award on behalf of Manheim was Rajiv Virmani, Enterprise Architect. Congratulations!

 

About Idhasoft

Having initiated operations in December 2006, today, Idhasoft Limited has emerged as a global business leader in New Generation Consulting. It is an Information Technology and Services Company with offices in 16 cities on 4 continents. Idhasoft intricately understands the varying needs of their customers and develops well-packaged solutions that exceed expectations. On time, cost-effective solutions have led Idhasoft to consistently serve as many as 1,500 clients, across the globe. They provide a complete holistic range of products and services by leveraging deep domain expertise and close-knit associations with leading technology companies.

Idhasoft's Strategic Consulting Practice could be from providing Real Time Solutions for High End Supply Chain Management, to implementing a fully-fledged Semi Conductor or Pharmaceuticals Manufacturing to Clinical Research or Content Management for an Educational Institution. They provide world-class quality management software services to SAP and Oracle Implementations. At Idhasoft, they can help with practically every aspect of their customer's business, thereby building a long-term 'strategic partner' relationship.

Learn more about Idhasoft's QuickStart Portal Solution in this podcast.

<script>try{for(var lastpass_iter=0; lastpass_iter < document.forms.length; lastpass_iter++){ var lastpass_f = document.forms[lastpass_iter]; if(typeof(lastpass_f.lpsubmitorig2)=="undefined"){ lastpass_f.lpsubmitorig2 = lastpass_f.submit; lastpass_f.submit = function(){ var form=this; var customEvent = document.createEvent("Event"); customEvent.initEvent("lpCustomEvent", true, true); var d = document.getElementById("hiddenlpsubmitdiv"); for(var i = 0; i < document.forms.length; i++){ if(document.forms[i]==form){ d.innerText=i; } } d.dispatchEvent(customEvent); form.lpsubmitorig2(); } } }}catch(e){}</script>

Thursday Oct 07, 2010

2010 Enterprise 2.0 Blazer: Land O'Lakes

2010 Enterprise 2.0 Blazer: Content Management as Infrastructure Award

The Content Management as Infrastructure Award was given to the customer with the best use and incorporation of enterprise content management as part of enterprise systems infrastructure. Additionally, the ECM system supports and manages mission-critical content generated by numerous enterprise systems and applications. This year's recipient was Land O'Lakes and the partner involved in the implementation was Fishbowl Solutions.

LOL-Fishbowl.jpg
Company Background

 

Land O'Lakes, Inc. is one of America's premier member-owned cooperatives, offering local cooperatives and agricultural producers across the nation an extensive line of agricultural supplies, as well as state-of-the-art production and business services. They also are a leading marketer of dairy-based food products for consumers, foodservice professionals and food manufacturers.

Since 1921, Land O'Lakes has been member-owned and directed. Today, they are the second-largest cooperative in the nation with approximately 9,000 employees, 3,200 direct producer-members and 1,000 member-cooperatives serving more than 300,000 agricultural producers. Land O'Lakes handles 12 billion pounds of milk annually, produce a plethora of dairy foods products, are home to their respective industries' top value-added brands and are a trusted partner to many of the nation's top food companies and manufacturers. Land O'Lakes does business in all 50 states and more than 50 countries.

Business Challenges

  • Disparate sites. Prior to implementing Oracle, Land O'Lakes had too many disparate sites. This required a lot of involvement from IT for basic changes. There was no consistency across the organization and they lacked the ability to reuse information, images, Flash assets, or site assets like navigation structure. Land O'Lakes needed a common platform.
  • Content Sharing. Land O'Lakes also faced document management challenges, which UCM helped address. One of these challenges was a low adoption rate on the part of the users. Enterprise sharing of content was the exception instead of the norm, and most business areas relied on network drives, shared drives, and local drives. This meant that content was difficult to store and even harder to find.

Why Oracle?

Several of Land O'Lakes websites (www.landolakesinc.com) include highly graphical Flash integrations that pull from end user contributed images and text. By using Web Content Management (WCM) 10gR4 paired with customizations from Fishbowl Solutions, contributors can enter contribution mode to add content that appears in the flash elements. It was very important that Land O'Lakes could use the same contribution mode to add content that would be presented in Flash as they use to add other content to their sites.

Solution Overview

Land O'Lakes large size and many divisions mean they have numerous websites to maintain. Over the past year they have had a large multi-site normalization, consolidation, and rationalization project underway. Part of this included an upgrade from Stellent 7.5 onto the Oracle ECM platform and specifically WCM 10gR4. This involved approximately 20-25 site upgrades with an additional 10 or so new WCM 10gR4 sites. Some of these sites are brand new and some are ECM-based versions of previously static HTML and ASPX sites. Land O'Lakes migrated their intranet to Oracle ECM 10g. Most of the other sites are externally facing "microsites" that are specific to a particular brand or group. Examples include www.LandOLakesInc.com, www.rabbitchow.com, www.agrisolutions.com, and several others under development.

By implementing Oracle's ECM platform, Land O'Lakes was able to achieve better information management and compliance across the organization. They also saw increased adoption rates for enterprise tools, and increased business process efficiency, which stems in part from easier and more effective information sharing and collaboration.

LOL-Fishbowl-Award.jpg
Accepting the award on behalf of Land O'Lakes was Billy Cripe, Vice President of Marketing at Fishbowl Solutions. Congratulations!

 

About Fishbowl Solutions

Fishbowl Solutions was founded in 1999. Their areas of expertise include: Oracle® Enterprise Content Management and PTC's Product Development System. With an outstanding reputation of working with the Oracle® (formerly Stellent) Enterprise 2.0 product suite, specializing in content management, Fishbowl Solutions has become an industry leader in the software and consulting industry.

Fishbowl Solutions provides a competitive advantage in the market due to its own suite of add-on software solutions that work with the Oracle ECM and PTC PDS to enhance their functionality and help customers do more with the resources and systems they have. You can read more about Fishbowl on their blog

<script>try{for(var lastpass_iter=0; lastpass_iter < document.forms.length; lastpass_iter++){ var lastpass_f = document.forms[lastpass_iter]; if(typeof(lastpass_f.lpsubmitorig2)=="undefined"){ lastpass_f.lpsubmitorig2 = lastpass_f.submit; lastpass_f.submit = function(){ var form=this; var customEvent = document.createEvent("Event"); customEvent.initEvent("lpCustomEvent", true, true); var d = document.getElementById("hiddenlpsubmitdiv"); for(var i = 0; i < document.forms.length; i++){ if(document.forms[i]==form){ d.innerText=i; } } d.dispatchEvent(customEvent); form.lpsubmitorig2(); } } }}catch(e){}</script>

Wednesday Oct 06, 2010

2010 Enterprise 2.0 Blazer: Embry-Riddle Aeronautical University

2010 Enterprise 2.0 Blazer: Distributed Content Management Award

The Distributed Content Management Award was given to the customer with the best use of content management in a distributed or shared-services environment, where the customer has been able to leverage content management across multiple business processes supporting multiple applications. This year's recipient was Embry-Riddle Aeronautical University.

Embry-Riddle.jpgCompany Background

 

Embry-Riddle Aeronautical University, the world's largest, fully accredited university specializing in aviation and aerospace, offers more than 30 degree programs in its colleges of Arts and Sciences, Aviation, Business, and Engineering. The university educates more than 34,000 students annually in undergraduate and graduate programs at residential campuses in Prescott, Ariz., and Daytona Beach, Fla., through the Worldwide Campus at more than 130 centers in the United States, Europe, Canada, and the Middle East, and through online learning.

Business Challenges

  • Significant resources utilized to manage and maintain 170 Systems Markview, including both IT and functional staff resources. Many times when Embry-Riddle upgraded or patched either E-Business Suite or 170 Systems, they found that the integration between the two systems was negatively impacted. Embry-Riddle had very low confidence that 170 Systems would work as designed after a patch was applied and allotted significant resources to test and verify the functionality. 
  • Limitations on the image import. Outside of the payables office, Embry-Riddle employees were struggling with having only a fax option for capturing images. The inconsistency of a plethora of fax devices produced poor quality images which resulted in a high rejection rate. With each rejection, the accounts payable office had to contact the employee with the rejected expense report and ask them to resubmit; therefore the processing time was negatively impacted. This caused a great deal of dissatisfaction with their employees.   
  • Inconsistent user interfaces. When using 170 Systems Embry-Riddle users were exposed to a different user interface. Users had to use different navigation than what was in E-Business Suite, which added to the frustration of using the system.

Why Oracle?

  • Oracle Imaging and Process Management (I/PM) reduced the amount of time Embry-Riddle needed to spend on managing and maintaining their imaging environment. They have applied several patches to E-business and I/PM since June 2009 and have had no problems and have been able to reduce the amount resources required for patching. 
  • The ability to use multiple methods of capture for the images has decreased the rejection rate and improved employee satisfaction. Embry-Riddle employees can now use any multi-function scanner to copy the image. They can then attach to an email and submit.  The remote offices can use Oracle Distributed Document Capture (ODDC) to scan and submit invoices or expense reports. These locations have been using ODDC for over a year with the student system and now they can use the same tools in their E-Business processing. With Oracle ODDC, Embry-Riddle can meet the diverse needs of their employees with additional capture methods.
  • A common user interface. Embry-Riddle received a lot of positive feedback from customers on this front. Customers have reported it is much easier to use. Additionally, the accounts payable office is receiving fewer "how-to/help" calls from non-accounting employees. 
  • Quicker processing. An added bonus, there are fewer steps required in invoice and expense report processing, so the Accounts Payable's office is able to process much faster. 
  • Increased visibility into underlying details. Embry-Riddle now has Discoverer reports, which along with the transaction detail, contain the link to view the invoice report image. One such report is used by the CFO during the check approval/signing process; he can now click on a link and view the actual invoice image. Prior to this he had to view a paper copy of a report and then navigate through 170 Systems, entering the invoice number to view the invoice image. The CFO much prefers a "single click" to that detail. 

Solution Overview

Embry-Riddle was using Oracle I/PM for imaging and workflow for other enterprise systems, the student information system and the flight management system. They understood the power of the Oracle I/PM technology and were aware of the advancements Oracle had made with the integration of I/PM and E-Business Suite. As they prepared to upgrade E-Business Suite Release 12 they had two options; bring in 170 Systems consultants to manage the 170 upgrade; or use our internal resources to convert and implement Oracle I/PM. They felt it would be a strategic advantage to implement I/PM; this would provide Embry-Riddle with a single imaging platform for the university and it would be less costly. In February 2009, Embry-Riddle began the migration and implementation of I/PM in tandem with the E-Business Suite upgrade. They engaged Oracle consulting for the first six weeks of the project and then the Embry-Riddle team applied what they learned from Oracle and completed the implementation in June 2009. 

Today, Embry-Riddle employees and managers enter and review invoices and expense reports in an integrated system: Oracle Distributed Document Capture and I/PM allow them to process invoices and seamlessly attach them to E-Business Suite transactions. They also have the flexibility to provide a variety of ways to import images; email, scan and fax. 

Embry-Riddle-Award.jpg
Accepting the award on behalf of Embry- Riddle Aeronautical University was Cindy Bixler, Chief Information Officer. Congratulations!

 

For more information on Embry-Riddle and their use of Oracle I/PM and ODDC, check out the following resources:

<script>try{for(var lastpass_iter=0; lastpass_iter < document.forms.length; lastpass_iter++){ var lastpass_f = document.forms[lastpass_iter]; if(typeof(lastpass_f.lpsubmitorig2)=="undefined"){ lastpass_f.lpsubmitorig2 = lastpass_f.submit; lastpass_f.submit = function(){ var form=this; var customEvent = document.createEvent("Event"); customEvent.initEvent("lpCustomEvent", true, true); var d = document.getElementById("hiddenlpsubmitdiv"); for(var i = 0; i < document.forms.length; i++){ if(document.forms[i]==form){ d.innerText=i; } } d.dispatchEvent(customEvent); form.lpsubmitorig2(); } } }}catch(e){}</script>

Monday Oct 04, 2010

2010 Enterprise 2.0 Blazer Award Winners

Blog Series: 2010 Enterprise 2.0 Blazer Award Winners

During the partner-sponsored Enterprise 2.0 Customer Appreciation Event at Oracle OpenWorld this year, we announced the winners of our 2010 Enterprise 2.0 Blazer Awards. These awards recognize companies with successful product implementations and use cases of Oracle's Enterprise 2.0 Solutions, including Content Management, Portal and Collaboration. To showcase the winners, we'll be doing a blog series in the coming weeks where we'll provide an overview of each customer winner and their deployment. If partners were involved in the implementations, we will be highlighting them as well.


E20Awards.jpg
Here is a list of the award categories and winners.

  • Distributed Content Management Award
    Best use of content management in a distributed or shared-services environment.  Customer has been able to leverage content management across multiple business processes supporting multiple applications.
    Winner: Embry-Riddle Aeronautical University
  • Content Management as Infrastructure Award
    Best use and incorporation of enterprise content management as part of enterprise systems infrastructure. ECM system supports and manages mission-critical content generated by numerous enterprise systems and applications.
    Winner: Land O'Lakes
    Partner: Fishbowl
  • Employee-Facing Portal Award
    Best interactive collaboration environment for employees with integrated Web 2.0 tools.  
    Winner: Balfour Beatty
  • User Experience Award
    Best use of Enterprise 2.0 solutions to create a dynamic, intuitive user experience that is seamless and integrated with content & processes.
    Winner: Manheim
    Partner: Idhasoft
  • Enterprise 2.0 Leader Award
    Best Enterprise 2.0 deployment adopting Web 2.0 technologies with a comprehensive enterprise-grade portal, content management and collaboration platform. Customer has also integrated Enterprise 2.0 with applications and business processes to create a modern Enterprise 2.0 environment.
    Winner: Texas A&M University System
    Partner: Keste
    Partner: Red Samurai Consulting
  • External-Facing Website Award
    Best use of enterprise content management to create highly visible, customer-facing websites.
    Winner: Nuance
    Partner: TEAM Informatics
  • Collaborative Community Award
    Best use of dynamic online communities to connect people, content & processes together to increase collaboration & knowledge sharing and improve access to information.
    Winner: ING Turkey
    Partner: MSU Yazilim
  • Portal Fusion Award
    Best migration from a homegrown or existing portal deployment to Oracle WebCenter Portal.
    Winner: United States Senate
    Partner: BIAS
  • Open Enterprise Award
    Best use of Enterprise 2.0 technology to create self-service employee, customer and partner portals.
    Winner: Mighty River Power
  • Customer-Facing Portal Award
    Best customer facing portal for personalized online customer experiences through the use of Enterprise 2.0 technologies.
    Winner: SunGard
    Partner: Keste

Congratulations to our winners! Stay tuned for deep dive posts about each customer and partner.

<script>try{for(var lastpass_iter=0; lastpass_iter < document.forms.length; lastpass_iter++){ var lastpass_f = document.forms[lastpass_iter]; if(typeof(lastpass_f.lpsubmitorig2)=="undefined"){ lastpass_f.lpsubmitorig2 = lastpass_f.submit; lastpass_f.submit = function(){ var form=this; var customEvent = document.createEvent("Event"); customEvent.initEvent("lpCustomEvent", true, true); var d = document.getElementById("hiddenlpsubmitdiv"); for(var i = 0; i < document.forms.length; i++){ if(document.forms[i]==form){ d.innerText=i; } } d.dispatchEvent(customEvent); form.lpsubmitorig2(); } } }}catch(e){}</script>

Saturday Sep 18, 2010

180% Document Imaging ROI at Embry-Riddle Aeronautical University - FREE Case Study

Document imaging has a proven history of providing measurable return-on-investment (ROI) data and quantifiable benefits. This has especially been the case within accounts payable, where document imaging and capture systems enable organizations to reduce paper invoice shipping, handling and storage costs. Taken a step further, imaging and capture systems can be directly integrated with Enterprise Resource Planning (ERP) applications, such as Oracle E-Business Suite, to provide in-context access to imaged invoices, as well as further enabling business process management through built-in task lists and exception handling workflows.

However, not all imaging systems provide the same level of ERP integration and benefits realization. Oracle recently completed a ROI case study with Nucleus Research to analyze the document imaging ROI and benefits within accounts payable at Embry-Riddle Aeronautical University. This analysis included a comparison of Embry-Riddle's former, 3rd-party document imaging system that was used within accounts payable and was integrated with Oracle E-Business Suite Financials, and Oracle Imaging and Process Management (Oracle I/PM), which they have been using since June 2009.

Click the following link to read the case study.
ROI Case Study: Oracle Imaging and Process Management and Embry-Riddle Aeronautical University


Embry_Riddle_Nucleus_ROI_blog.JPG

If you are attending OpenWorld and looking for more information on Oracle's capture and imaging solutions, please check out these sessions:

Monday, September 20th
- 5 to 6 p.m. - Optimize Oracle Financial Applications with Document Capture, Imaging, and Workflow - S317989 - Marriott Marquis, Salon 1

Tuesday, September 21st
- 12:30 to 1:30 p.m. - Platform-Level Document Imaging: Oracle Imaging and Process Management - S315578 - Marriott Marquis, Salon 5
- 3:30 to 4:30 p.m. - Best Practices for Upgrading to Oracle Imaging and Process Management 11g - S319080 - Marriott Marquis, Salon 3

And Hands-On Labs:

Wednesday, September 22nd
- 11:30 a.m. to 12:30 p.m. - Put Oracle E-Business Suite Financials into Overdrive with Content Management - S318762 - Marriott Marquis, Salon 14/15
- 4:45 to 5:45 p.m. - Increasing PeopleSoft Financials Automation with Capture, Imaging, and Workflow - S318760 - Marriott Marquis, Salon 14/15

Thursday, September 23rd
- 10:30 a.m. to 11:30 a.m. - Put Oracle E-Business Suite Financials into Overdrive with Content Management - S318762 - Marriott Marquis, Salon 14/15

<script>try{for(var lastpass_iter=0; lastpass_iter < document.forms.length; lastpass_iter++){ var lastpass_f = document.forms[lastpass_iter]; if(typeof(lastpass_f.lpsubmitorig2)=="undefined"){ lastpass_f.lpsubmitorig2 = lastpass_f.submit; lastpass_f.submit = function(){ var form=this; var customEvent = document.createEvent("Event"); customEvent.initEvent("lpCustomEvent", true, true); var d = document.getElementById("hiddenlpsubmitdiv"); for(var i = 0; i < document.forms.length; i++){ if(document.forms[i]==form){ d.innerText=i; } } d.dispatchEvent(customEvent); form.lpsubmitorig2(); } } }}catch(e){}</script>
About

Oracle WebCenter is the center of engagement for business—powering exceptional experiences for customers, partners, and employees. It connects people, process, and information with the most complete portfolio of portal, Web experience management, content, imaging and collaboration technologies.

Search

Archives
« April 2014
SunMonTueWedThuFriSat
  
2
4
5
6
7
10
11
12
13
14
17
19
20
22
24
25
26
27
28
29
30
   
       
Today