Thursday Aug 22, 2013

Oracle WebCenter in Action: New Look & Extended Content Solutions

Founded in 1969, New Look is a British fashion retailer with a chain of over 1100 stores operating in 15 countries, with over 30,000 employees worldwide. Realising its growth potential in developing global territories, New Look started to face increasing problems with sharing marketing artwork and other digital assets. These were traditionally transferred via email, ftp, or using physical discs.  It quickly became clear that these methods would no longer be suited to the expanding nature of the company from a security, cost and efficiency point of view.  

Looking for a solution which would make use of their existing WebCenter Content platform but require minimal customisation, New Look approached Extended Content Solutions to use their MediaStore solution.

MediaStore is an ECS developed Digital Asset Management (DAM) solution specifically branded for New Look as ‘iShare’.  The solution provides a centrally-located repository for digital assets with an intuitive and engaging interface to update, search, download, track and share assets with employees, customers and suppliers. Upload-only access can be granted to allow external photographers to submit material without being able to view other assets.

New Look marketers are able to create collaboration areas call ‘Jobs’ and assign access to internal third party design agencies. Design Agencies are only able to view the Jobs they have access . Each job has a status and can be sent for approval before being passed to print agencies or franchise partners.
Built on top of Oracle WebCenter Content MediaStore makes use of the enterprise features such as workflow and security, allows complete user control and sharing of digital assets within the organisation as well as featuring collaboration areas for controlled access to third party users. 
MediaStore was designed with ease of use in mind and benefits from its many key features:
  • Digital assets are rendered or converted to predefined sizes and formats so users don’t need to edit or crop images. 
  • Assets are easy to find using a simple search, based on title and keywords, or via an advanced search which uses the full metadata. 
  • Maintain copyright by attaching forms to images and tracking downloads. 
  • Bulk handling allows easy upload and approval of multiple assets. 
  • Security allows you to control who can upload and access images. 
  • Collaboration areas allow you to create designs with third parties. 
Since the implementation of MediaStore, New Look has experienced significant changes in the way they manage and share their rich media assets. As they have grown and branched into different international territories, MediaStore has enabled an easy artwork sharing platform for third party franchise partners in a secure and adaptable environment.

In terms of business value, MediaStore has helped to reduce costs due to no subscription fees and has provided a new found autonomy between suppliers, partners and employees. New Look now benefit from a centrally hosted repository, which gives them greater visibility and more control over their assets than ever before. 

 “With the business ever expanding into new territories, having one simple system for all of our franchise partners keeps things simple and efficient.  The autonomy it gives our own employees, franchise partners and suppliers and the time it gives me back is a favourite feature”. - Jonathan Edwards – Graphic Designer, New Look

Extended Content Solutions - MediaStore
MediaStore has now achieved Oracle Validated Integration (OVI) with Oracle ATG Web Commerce and Oracle WebCenter Sites. OVI involves a rigorous technical review and test process carried out by Oracle engineers to ensure that the products work together as designed.

The integration allows MediaStore assets and their associated metadata to be transferred to a shared file system such as a Content Delivery Network or published either directly into Oracle ATG or Oracle Sites. 

For more information about MediaStore please visit

Extended Content Solutions (ECS) is a software solutions and services provider specializing in Enterprise Content Management. Our in-depth industry knowledge and technical expertise enable us to empower clients to make the most of their content. ECS has a proven reputation for delivering excellence. With a dedicated and experienced team committed to innovation and quality, a long-standing partnership with Oracle, and a philosophy of maximizing customer satisfaction we are well placed to meet the needs of our clients. 

Want to learn more about this case study and see MediaStore in action? In the coming weeks, be sure to watch a webcast in our WebCenter in Action Series with New Look and Extended Content Solutions! 

Wednesday Aug 21, 2013

Digital Signatures and Oracle WebCenter: The Future Is Now

Today's blog post showcases the Digital Signature solution for Oracle WebCenter Content provided by one of our many business partners, ARX. 

Affordably automate your signature dependent processes with the proper standards, controls, and integrity using CoSign® by ARX

As more and more organizations adopt paper-free processes and automate their document-based workflows, the “wet ink” signature requirement stands out as something of an evolutionary laggard. CoSign digital signatures are already in widespread use. They leverage open standards to allow paperless processes that are fast, secure compliant, and reliable.

The CoSign Connector for Oracle WebCenter Content (WCC) allows users to access CoSign features directly within the WCC interface and leverages repository features including workflow, revision control, and content security. Documents can be digitally signed, verified, and reviewed from WCC browser screens. No software installation is needed on the user’s PC. The ability to quickly view digital signature metadata indicating who signed, when they signed, and why not only increases your business process velocity but also its reliability because CoSign-signed documents have effect wherever they travel. The digital signature can be examined for trust and integrity without re-connecting to CoSign or WCC. Compliant digital signature features are accessible from WCC action menus and the connector provides a user friendly signing ceremony page for ad hoc and/or high volume signing.

Additionally, CoSign by ARX can be deployed as a single signing solution for all your Oracle® systems and managed content. By being compatible with your major content authoring applications, such as, PDF, Word, and Excel, the CoSign digital signature travels with the document for the remainder of its lifecycle because the native application can inspect the digital signature for proof of document integrity, signer identity, and signer intent without proprietary verification software. CoSign also meets the needs of organizations in the most tightly regulated industries by providing digital signatures that are legally enforceable and that allow compliance with industry and worldwide regulations including ESIGN, UETA, EU directives and HIPAA, FDA Title 21 CFR Part 11, SOX, & PIPEDA.

To learn more about the CoSign Connector for WebCenter, please view the CoSign Connector for Oracle WCC demo visit, or contact the ARX team directly at to schedule a consultation. 

Monday Apr 15, 2013

Getting past Heartbreak Hill

UPDATE:  We're horrified to hear of the bombings that occurred today at the Boston Marathon.  Our thoughts and prayers are with the injured on Boylston Street today. 

Here in Boston, today is the day of the Boston Marathon.  One of the most difficult sections of the marathon course is a section called "Heartbreak Hill".  It begins about 20 miles into the race and while the ascent is only about 88 feet, it comes in the portion of a marathon distance where muscle glycogen stores are most likely to be depleted—a phenomenon referred to by marathoners as "hitting the wall."

When it comes to content management and how each of our organizations manage information, a lot of organizations have also hit the proverbial wall.  Information growth continues exponentially year after year and it can sometime seem as if there is nothing you can do about it besides throw more storage devices at the problem and hope that somehow the problem goes away.

Of course, we all know that the problems related to the growth of information are not going to go away.  We have to face them in order to make it easier for our fellow employees to find the content they need quickly, to facilitate more efficient business processes, reduce our exposure to risk and yes, reduce our storage infrastructure costs through archiving and disposition. 

What will you and your company do to push through the wall and overcome the business challenges created by the unchecked growth of business content?  To help you think about new ways to overcome your business challenges with better content management, we are having a webcast on the topic that we think you will find useful.  

Please join us on Thursday, April 18th at 1pm ET, 10am PT to learn about the Seven Ways Content Can Improve the Health of Your Business.    We will see you there!

Monday Mar 11, 2013

The Attractiveness of Automated Capture, Scanning and Imaging for Your E-Business Applications

Ok, let's face it.  When we bring up a topic like automated capture, scanning and imaging, it might not make your heart flutter.  And when we see a blog post about automating processes like Accounts Payable Invoice Processing, I doubt your pulse quickens.  But maybe it should!  Let me explain...

Today, we have posted a new "screencast" that walks you through a short before and after scenario showcasing how the use of Oracle WebCenter Imaging can slash the costs associated with AP invoicing.  It's about 7 minutes long and the perfect thing to watch before you head off to your next meeting.  While many companies use Oracle E-Business Suite, PeopleSoft Enterprise or JD Edwards to optimize how business transactions are handled, the handling and management of associated documents and other files are often disconnected.  Fixing this problem and driving further efficiencies is certainly a great way to become bit more popular around the office.

Here's how.  Many companies are still relying on paper forms, faxes, letters, scanned images and digital content as key elements within business processes.  These items should ideally be easily referenced, stored and managed within the scope of the process, but when it is a piece of paper or a fax, that can get very tricky.  That invoice might be in a stack of papers on a specialist’s desk over at headquarters.  Or maybe that fax with the new contract terms got routed to a clerk’s e-mail but he is on vacation for the next 10 days.  You get the picture; the information is in the company...somewhere.   But when paper or disconnected and unmanaged files are involved, everything becomes a manual process which of course means it is error prone, slow and likely under a poor level of governance.

That's where Oracle WebCenter Imaging Solutions come in.  With native integrations for Oracle E-Business applications, you can automate the capture of documents, images and forms and automatically detect the type of form or document, retrieve line item information right off the document and route it into the appropriate process.  And that is where the appeal comes in.  When you bring in WebCenter and start improving first one, and then multiple processes, you will start seeing immediate results that drive significant cost savings.  Having that sort of vision and eye for strategic business improvement drives recognition and visibility within any company.  And who knows what might happen next with your newfound recognition?  Perhaps your boss sees your value and gives you that big salary increase you now so clearly deserve.  Upper management hears about the difference you are making in your part of the organization and invites you to present your ideas at the next leadership meeting.  The next thing you know you are having cocktails with the CEO's daughter on the porch of their summer house in St. Tropez. 

Admittedly, your scenario might be somewhat different from this one but when it comes to making significant improvements to the company’s bottom line by optimizing back-end processes like AP Invoicing, the results are proven and tangible.  Learning more about how your organization can save money and be more efficient is certainly time well-spent, and just might pay some personal dividends.  Check out the screencast to learn more and check back on this blog throughout the week for more information.  You may not end up in St. Tropez, but no matter where you work, being smart and saving money is always sexy.

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Monday Nov 05, 2012

Webcast Q&A: ResCare Solves Content Lifecycle Challenges with Oracle WebCenter

Last week we had the fourth webcast in our WebCenter in Action webcast series, "ResCare Solves Content Lifecycle Challenges with Oracle WebCenter", where customer Joe Lichtefeld from ResCare and Wayne Boerger & Doug Thompson from Oracle Partner TEAM Informatics shared how Oracle WebCenter is allowing ResCare to solve content lifecycle challenges, reduce compliance and business risks, and increase adoption of intranet as primary business communication tool

In case you missed it, here's a recap of the Q&A.  

Joe Lichtefeld

Joe Lichtefeld, ResCare 

Q: Did you run into any issues in the deployment of the platform?
A: We experienced very few issues when implementing the content management and search functionalities. There were some challenges in determining the metadata structure. We tried to find a fine balance between having enough fields to provide the functionality needed, but trying to limit the impact to the contributing members. 

Q: What has been the biggest benefit your end users have seen?
A: The biggest benefit to date is two-fold. Content on the intranet can be maintained by the individual contributors more timely than in our old process of all requests being updated by IT. The other big benefit is the ability to find the most current version of a document instead of relying on emails and phone calls to track down the "current" version.

Q: Was there any resistance internally when implementing the solution? If so, how did you overcome that?
A: We experienced very little resistance. Most of our community groups were eager to be able to contribute and maintain their information. We had the normal hurdles of training and follow-up training with implementing a new system and process. As our second phase rolled out access to all employees, we have received more positive feedback on the accessibility of information.

Wayne BoergerDoug Thompson

Wayne Boerger & Doug Thompson, TEAM Informatics

Q: Can you integrate multiple repositories with the Google Search Appliance? 
Yes, the Google Search Appliance is designed to index lots of different repositories, from both public and internal sources. There are included connectors to many repositories, such as SharePoint, databases, file systems, LDAP, and with the TEAM GSA Connector and the Oracle Content Server. And the index for these repositories can be configured into different collections depending on the use cases that each customer has, and really, for each need within a customer environment.

Q: How many different filters can you add when the search results are returned? 
A: Presuming this question is about the filtering on the search results. You can add as many filters as you like and it can be done by collection or any number of other criteria. Most importantly, customers now have the ability to limit the returned content by a set metadata value.

Q: With the TEAM Sites Connector, what types of content can you sync? 
A: There’s really no limit; if it can be checked into the content server, then it is eligible for sync into Sites.  So basically, any digital file that has relevance to a Sites implementation can be checked into the WC Content central repository and then the connector can/will manage it.

Q: Using the Connector, are there any limitations around where in Sites that synced content can be used? 
A: There are no limitations about where it can be used. When setting up your environment to use it, you just need to think through the different destinations on the Sites side that might use the content; that way you’ve got the right information to create the rules needed for the connector.

If you missed the webcast, be sure to catch the replay to see a live demonstration of WebCenter in action! 

Monday Oct 15, 2012

Content in Context: The right medicine for your business applications

For many of you, your companies have already invested in a number of applications that are critical to the way your business is run. HR, Payroll, Legal, Accounts Payable and others are all there and handling the lifeblood of your business. But are they really running as efficiently as they could be? For many companies, the answer is no.

The problem has to do with the important information caught up within documents and paper. It’s everywhere except where it truly needs to be – readily available right within the context of the application itself. When the right information cannot be easily found, business processes suffer significantly.

The importance of this recently struck me when I recently went to meet my new doctor and get a routine physical. Walking into the office lobby, I couldn't help but notice rows and rows of manila folders in racks from floor to ceiling, filled with documents and sensitive, personal information about various patients like myself.  As I looked at all that paper and all that history, two things immediately popped into my head.  “How do they find anything?” and then the even more alarming, “So much for information security!” It sure looked to me like all those documents could be accessed by anyone with a key to the building.

Now the truth is that the offices of many general practitioners look like this all over the United States and the world.  But it had me thinking, is the same thing going on in just about any company around the world, involving a wide variety of important business processes? Probably so.

Think about all the various processes going on in your company right now. Invoice payments are being processed through Accounts Payable, contracts are being reviewed by Procurement, and Human Resources is reviewing job candidate submissions and doing background checks. All of these processes and many more like them rely on access to forms and documents, whether they are paper or digital. Now consider that it is estimated that employee’s spend nearly 9 hours a week searching for information and not finding it. That is a lot of very well paid employees, spending more than one day per week not doing their regular job while they search for or re-create what already exists.

Back in the doctor’s office, I saw this trend exemplified as well. First, I had to fill out a new patient form, even though my previous doctor had transferred my records over months previously. After filling out the form, I was later introduced to my new doctor who then interviewed me and asked me the exact same questions that I had answered on the form. I understand that there is value in the interview process and it was great to meet my new doctor, but this simple process could have been so much more efficient if the information already on file could have been brought directly together with the new patient information I had provided. Instead of having a highly paid medical professional re-enter the same information into the records database, the form I filled out could have been immediately scanned into the system, associated with my previous information, discrepancies identified, and the entire process streamlined significantly.

We won’t solve the health records management issues that exist in the United States in this blog post, but this example illustrates how the automation of information capture and classification can eliminate a lot of repetitive and costly human entry and re-creation, even in a simple process like new patient on-boarding. In a similar fashion, by taking a fresh look at the various processes in place today in your organization, you can likely spot points along the way where automating the capture and access to the right information could be significantly improved.

As you evaluate how content-process flows through your organization, take a look at how departments and regions share information between the applications they are using. Business applications are often implemented on an individual department basis to solve specific problems but a holistic approach to overall information management is not taken at the same time. The end result over the years is disparate applications with separate information repositories and in many cases these contain duplicate information, or worse, slightly different versions of the same information.

This is where Oracle WebCenter Content comes into the story. More and more companies are realizing that they can significantly improve their existing application processes by automating the capture of paper, forms and other content. This makes the right information immediately accessible in the context of the business process and making the same information accessible across departmental systems which has helped many organizations realize significant cost savings.

Here on the Oracle WebCenter team, one of our primary goals is to help customers find new ways to be more effective, more cost-efficient and manage information as effectively as possible. We have a series of three webcasts occurring over the next few weeks that are focused on the integration of enterprise content management within the context of business applications. We hope you will join us for one or all three and that you will find them informative. Click here to learn more about these sessions and to register for them.

There are many aspects of information management to consider as you look at integrating content management within your business applications. We've barely scratched the surface here but look for upcoming blog posts where we will discuss more specifics on the value of delivering documents, forms and images directly within applications like Oracle E-Business Suite, PeopleSoft Enterprise, JD Edwards Enterprise One, Siebel CRM and many others.

What do you think?  Are your important business processes as healthy as they can be?  Do you have any insights to share on the value of delivering content directly within critical business processes? Please post a comment and let us know the value you have realized, the lessons learned and what specific areas you are interested in.

Friday Mar 16, 2012

Gartner PCC: A Shovel & Some Ah-Ha's

When Gartner Vice President and leading analyst Whit Andrews kicked off the Gartner Portals, Content & Collaboration Summit on Monday, March 12 at the Gaylord Palms in Orlando, FL by bringing a shovel to the stage, eyebrows raised and a few thoughts went through my head. Either this guy plans to go help the construction workers outside construct that new pool at the Gaylord or he took a wrong turn and is at the wrong conference. Oh and how did he get that shovel through airport security? As Whit explained more his objective became more clear…take everything anyone has ever told you about portals and throw it out the window, as portals have evolved and times they are most certainly changing.

The future Web is here, available not only on browsers but also via a broad spectrum of access points, including automobiles, consumer electronics and more and more mobile devices. Not merely prevalent, the future Web is also multimedia-driven and operates in real time, driven by mobility, social media, streaming video and other dynamic services. Applications and user experiences are in the midst of an evolution — from the early, simple mobile Web models to today’s Web 2.0 mobile apps and, ultimately, to a world of predominantly Web apps. Additionally, cloud services will forever change how portals and user experience are designed, built, delivered, sourced and managed.

So what does this mean for you?
Today’s organizations need software that will enable them to not just do their jobs, but to do it in a way that is familiar and easy for them. 

What does this mean for IT? 
Use software and technology as an enabler, not as a roadblock.

Overall, we had a great week in Orlando learning about how to improve the user experience, manage content explosion, launch social initiatives, transition to mobile environments and understand cloud and SaaS options. 

We had some great conversations throughout the conference and at the Oracle booth.

Lots of demonstrations were given of Oracle WebCenter Sites and Oracle Social Network.

And as Christie mentioned earlier this week, our Vice President of Product Management and Strategy for WebCenter Loren Weinberg presented on the topic of customer engagement and talked about how organization’s relationships with their customers have fundamentally changed today and the resulting impact that has on their priorities.  Loren also talked about the importance of customer engagement, why that matters now more than ever, and what you can do to help your company or organization succeed in this new world.

The question asked in every keynote and session was a simple one: What is your “ah-ha” moment? I personally had quite a few, some of which I’ve captured below.
  • 70% of internal social initiatives eventually fail.
  • By 2014, refusing to communicate with consumers via social media will be as harmful as ignoring emails/phone calls is today.
  • Customer engagement = multi-channel + social & interactive + personal & relevant + optimized.
  • If people choose to talk about your product/company/service, it's because it's remarkable. -- Seth Godin's keynote (one of the highlights of the conference!)
  • The Web will become the primary method used for delivering content and applications to mobile devices.
  • By 2015, 20% of smart phone users worldwide will conduct commerce using context-enriched services on a weekly basis. 
  • 86% of customers will pay more for a better customer experience.
  • 6 P's of Quality User Experience. Product. Enabled by: People, Patterns, Process, Profit, Priorities.
Did you attend the Gartner Summit? What were your ah-ha moments?

Thursday Mar 17, 2011

Webcast: Optimize Accounts Payable Through Automated Invoice Processing

Is your accounts payable process still very labor-intensive? Then discover how Oracle can help you eliminate paper, automate data entry and reduce costs by up to 90% - while saving valuable time through fewer errors and faster lookups.

Join us on Tuesday, March 22 at 10 a.m. PT for this informative Webcast where Jamie Rancourt and Brian Dirking will show how you can easily integrate capture, forms recognition and content management into your PeopleSoft and Oracle E-Business Suite accounts payable systems. You will also see how The Home Depot, Costco and American Express have achieved tremendous savings and productivity gains by switching to automated solutions.

Learn how you can automate invoice scanning, indexing and data extraction to:
  • Improve speed and reduce errors
  • Eliminate time-consuming searches
  • Utilize vendor discounts through faster processing
  • Improve visibility and ensure compliance
  • Save costs in accounts payable and other business processes
Register today!

Monday Jan 10, 2011

Content Management Quarterly Customer Update Webcast

Oracle offers a series of live Webcasts for Oracle Content Management customers to get the latest on their enterprise content management (ECM) products here at Oracle.


Join us for the next webcast where we'll cover what's new in ECM.

  • January 19, 2010 @ 9am US PT / 12pm US ET /  17:00 London
  • (Repeat) Jan 19 @ 6pm US PT / Jan 20 @ 10am Singapore / Jan 20 @ 1pm Sydney


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Friday Jan 07, 2011

Oracle Products Reflect Key Trends Shaping Enterprise 2.0

Following up on his predictions for 2011, we asked Enterprise 2.0 veteran Andy MacMillan to map out the ways Oracle solutions are at the forefront of industry trends--and how Oracle customers can benefit in the coming year.

1. Increase organizational awareness | Oracle WebCenter Suite

Oracle WebCenter Suite provides a unique set of capabilities to drive organizational awareness. In particular, the expansive activity graph connects users directly to key enterprise applications, activities, and interests. In this way, applicable and critical business information is automatically and immediately visible--in the context of key tasks--via real-time dashboards and comprehensive reporting.

Oracle WebCenter Suite also integrates key E2.0 services, such as blogs, wikis, and RSS feeds, into critical business processes, including back-office systems of records such as ERP and CRM systems.

2. Drive online customer engagement | Oracle Real-Time Decisions

With more and more business being conducted on the Web, driving increased online customer engagement becomes a critical key to success. This effort is usually spearheaded by an increasingly important executive role, the Head of Online, who usually reports directly to the CMO.

To help manage the Web experience online, Oracle solutions are driving a new kind of intelligent social commerce by combining Oracle Universal Content Management, Oracle WebCenter Services, and Oracle Real-Time Decisions with leading e-commerce and product recommendations. Oracle Real-Time Decisions provides multichannel recommendations for content, products, and services--including seamless integration across Web, mobile, and social channels. The result: happier customers, increased customer acquisition and retention, and improved critical success metrics such as shopping cart abandonment.

3. Easily build composite applications | Oracle Application Development Framework

Thanks to the shared user experience strategy across Oracle Fusion Middleware, Oracle Fusion Applications and many other Oracle Applications, customers can easily create real, customer-specific composite applications using Oracle WebCenter Suite and Oracle Application Development Framework.

Oracle Application Development Framework components provide modular user interface components that can build rich, social composite applications. In addition, a broad set of components spanning BPM, SOA, ECM, and beyond can be quickly and easily incorporated into composite applications.

4. Integrate records management into a global content platform | Oracle Enterprise Content Management 11g

Oracle Enterprise Content Management 11g provides leading records management capabilities as part of a unified ECM platform for managing records, documents, Web content, digital assets, enterprise imaging, and application imaging.

This unique strategy provides comprehensive records management in a consistent, cost-effective way, and enables organizations to consolidate ECM repositories and connect ECM to critical business applications.

5. Achieve ECM at extreme scale | Oracle WebLogic Server and Oracle Exadata

To support the high-performance demands of a unified and rationalized content platform, Oracle has pioneered highly scalable and high-performing ECM infrastructures. Two innovations in particular helped make this happen.

  • The core ECM platform itself moved to an Enterprise Java architecture, so organizations can now use Oracle WebLogic Server for enhanced scalability and manageability.
  • Oracle Enterprise Content Management 11g can leverage Oracle Exadata for extreme performance and scale. Likewise, Oracle Exalogic--Oracle's foundation for cloud computing--enables extreme performance for processor-intensive capabilities such as content conversion or dynamic Web page delivery.

Learn more about Oracle's Enterprise 2.0 solutions.

Thursday Jan 06, 2011

Major Analyst Report Chooses Oracle As An ECM Leader

Oracle announced that Gartner, Inc. has named Oracle as a Leader in its latest "Magic Quadrant for Enterprise Content Management" in a press release issued this morning.

Gartner's Magic Quadrant reports position vendors within a particular quadrant based on their completeness of vision and ability to execute. According to Gartner, "Leaders have the highest combined scores for Ability to Execute and Completeness of Vision. They are doing well and are prepared for the future with a clearly articulated vision. In the context of ECM, they have strong channel partners, presence in multiple regions, consistent financial performance, broad platform support and good customer support. In addition, they dominate in one or more technology or vertical market. Leaders deliver a suite that addresses market demand for direct delivery of the majority of core components, though these are not necessarily owned by them, tightly integrated, unique or best-of-breed in each area. We place more emphasis this year on demonstrated enterprise deployments; integration with other business applications and content repositories; incorporation of Web 2.0 and XML capabilities; and vertical-process and horizontal-solution focus. Leaders should drive market transformation."

"To extend content governance and best practices across the enterprise, organizations need an enterprise content management solution that delivers a broad set of functionality and is tightly integrated with business processes," said Andy MacMillan, vice president, Product Management, Oracle. "We believe that Oracle's position as a Leader in this report is recognition of the industry-leading performance, integration and scalability delivered in Oracle Enterprise Content Management Suite 11g."

With Oracle Enterprise Content Management Suite 11g, Oracle offers a comprehensive, integrated and high-performance content management solution that helps organizations increase efficiency, reduce costs and improve content security.

In the report, Oracle is grouped among the top three vendors for execution, and is the furthest to the right, placing Oracle as the most visionary vendor. This vision stems from Oracle's integration of content management right into key business processes, delivering content in context as people need it. Using a PeopleSoft Accounts Payable user as an example, as an employee processes an invoice, Oracle ECM Suite brings that invoice up on the screen so the processor can verify the content right in the process, improving speed and accuracy. Oracle integrates content into business processes such as Human Resources, Travel and Expense, and others, in the major enterprise applications such as PeopleSoft, JD Edwards, Siebel, and E-Business Suite. As part of Oracle's Enterprise Application Documents strategy, you can see an example of these integrations in this webinar: Managing Customer Documents and Marketing Assets in Siebel.

You can also get a white paper of the ROI Embry Riddle achieved using Oracle Content Management integrated with enterprise applications. Embry Riddle moved from a point solution for content management on accounts payable to an infrastructure investment - they are now using Oracle Content Management for accounts payable with Oracle E-Business Suite, and for student on-boarding with PeopleSoft e-Campus. They continue to expand their use of Oracle Content Management to address further use cases from a core infrastructure.

Oracle also shows its vision in the ability to deliver content optimized for online channels. Marketers can use Oracle ECM Suite to deliver digital assets and offers as part of an integrated campaign that understands website visitors and ensures that they are given the most pertinent information and offers.

Oracle also provides full lifecycle management through its built-in records management. Companies are able to manage the lifecycle of content (both records and non-records) through built-in retention management. And with the integration of Oracle ECM Suite and Sun Storage Archive Manager, content can be routed to the appropriate storage media based upon content type, usage data or other business rules. This ensures that the most accessed content is instantly available, and archived content is stored on a more appropriate medium like tape. You can learn more in this webinar - Oracle Content Management and Sun Tiered Storage.

If you are interested in reading more about why Oracle was chosen as a Leader, view the Gartner Magic Quadrant for Enterprise Content Management.



Oracle Cloud Content and Process power the next wave of productivity, mobile efficiency, and workgroup innovation. Only Oracle offers an integrated suite of content, process and sites cloud services that enable business users to easily collaborate anywhere, simplify business automation, and communicate more effectively.


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