Wednesday Jan 02, 2013

At Oracle OpenWorld, Overflow Crowds Get a Look at Content-Enabled Business Applications

Today's post first appeared in the last issue of the Oracle WebCenter Information InDepth newsletter.  You can subscribe to the newsletter here and receive future issues in your inbox.

At October's Oracle OpenWorld, event organizers reported overflow crowds at sessions that explored ways to integrate the powerful content management capabilities of Oracle WebCenter Content directly into business applications.

"IT organizations are looking for solutions that are manageable to implement and that drive rapid return on investment," says Lance Shaw, director of product marketing, Oracle WebCenter Content.

A key area of interest is in content-enabling business applications. The cost savings potential is huge. One research organization estimates that businesses spend, on average, US$20 to file a document, US$120 to find a misfiled document, and US$220 reproduce a lost document.

Always Connected Is the New Normal
The renewed interest in content enablement is not just about cost cutting, however. With the rise of mobile, social, and cloud computing technologies, people are connected 24/7. And increasingly, customers, partners, and employees expect to conduct any kind of transaction in real time—from wherever they may be.

That, in turn, means they need access to all relevant content, both structured and unstructured—and preferably right within the context of the transaction or business processes itself.

A Unified Repository, Plus Out-of-the-Box Integration
To make this possible, Oracle WebCenter Content provides a unified repository to house unstructured content and deliver it to business users in the proper format. Oracle WebCenter Content includes comprehensive tools for content capture (including scanning and importing), content extraction and indexing, and content storage.

However, Oracle also goes a step further. "Oracle WebCenter products seamlessly bring structured and unstructured content together so users can easily and intuitively have access to the right content when they need it," explains Shaw.

To speed the process and ensure that content solutions work seamlessly with Oracle business applications, Oracle delivers productized integrations and connectors, out-of-the box templates and starter kits, and an intuitive experience for users.

Content Enablement in Action
For an example of content enablement in the real world, consider how Oracle WebCenter automates invoicing into a content-enabled process with comprehensive tools to 

  • Scan paper invoices centrally, remotely, or in a mixed approach
  • Automatically capture and index key data with advanced forms recognition
  • Allow invoices, forms, and other relevant content to be automatically associated with the proper record in the accounts payable application
  • Make invoices available for review both inside and outside the application environment
  • Store invoices in a highly scalable and secure enterprise-class content repository with tools to manage them across the entire invoice lifecycle
  • Handle exceptions with a prebuilt workflow that complements but does not duplicate native workflow capabilities

Learn more about content-enabling business applications with Oracle WebCenter Content.

Thursday Nov 29, 2012

WebCenter News, Best Practices & Resources: Check Out the Latest Oracle WebCenter Newsletter

Check out the latest edition of the Oracle Information InDepth Newsletter featuring the latest Oracle WebCenter news, best practices and resources.

In this issue, you’ll find:

  • Five best practices for application integration from Oracle expert, John Brunswick
  • A video demonstrating how to employ the advanced segmentation and targeting features in Oracle WebCenter Sites
  • The latest webcasts and events on how to engage your customers and empower your business with Oracle WebCenter

Want to get the newsletter delivered directly to your inbox? Subscribe here.

Sunday Sep 30, 2012

WebCenter Customer Advisory Board meetings kick off Oracle Open World 2012!

Welcome to OpenWorld! OpenWorld 2012 got underway today with a series of meetings with the members of the WebCenter Customer Advisory Board. Led by the WebCenter Product Management team, these meetings are a great way for the product team and customers to directly interact and discuss real-life business challenges, product details and to discuss upcoming features and functionality.

This year, board members participated in discussions around live demos around product enhancements that will be featured throughout the coming week. Highlights included a variety of new mobile and social solutions, a great new user interface for WebCenter Content plus new Portal and Sites functionality that makes the experience for the everyday user a lot more pleasant.

The day kicked off with Roel Stalman, VP of Product Management, giving a detailed overview of what’s new in WebCenter. Given all the improvements to discuss, this session went over 2 hours! Roel showcased the brand new UI for Content, Portal and Sites. He also gave live demos of the new mobile apps for WebCenter Content, Portal and the Oracle Social Network.  The attendees then broke into sub-groups in order to deep-dive with Product Management for the Portal, Sites, and Content product areas on specific functionality and application integrations.

If you are here in San Francisco this week for OpenWorld, I definitely recommend stopping by the WebCenter area in the Moscone West Exhibition Hall to see some of this new functionality for yourself. And be sure to check out the WebCenter sessions throughout the week as those give us a chance to discuss direction and strategy, answer your questions and get your feedback and ideas.

For those of you could not make it to OpenWorld this year, we miss you! You can stay in touch with what is happening via this blog and by following #oow and #webcenter on Twitter. Additionally, we will be rolling out details on upcoming products and release info over the coming months via this blog and web seminars. Stay tuned!

Friday Sep 28, 2012

Oracle OpenWorld Preview: Let's Get Social and Interactive

On this blog, we often write about getting social and interactive.  Usually, we’re talking about how to create a social business or how to make the customer experience more social and interactive.  Today’s topic is about getting social and interactive as well. But this time we’re talking about getting social and interactive the old fashioned way, face-to-face at Oracle OpenWorld with fellow Oracle WebCenter customers, partners and experts and the broader Oracle community.  Here are some great ways to get social at OpenWorld outside of the exhibition halls and meeting rooms:


Oracle OpenWorld Welcome Reception - Sponsored by Fujitsu
Sunday, September 30, 7:00 p.m.–8:30 p.m.
Yerba Buena Gardens & Howard Street Tent

You’ll definitely want to attend the Opening Ceremonies for Oracle OpenWorld 2012 on Sunday, September 30. Centered in Yerba Buena Gardens (YBG) and shimmying out to other venues, the Opening Ceremonies are not to be missed. Join other attendees for great food and drink, energizing music, networking opportunities, and more. While you’re at YBG (home of ORACLE TEAM USA’s America’s Cup Pavilion), be sure to meet the sailors who will be defending the 34th America’s Cup in 2013. Get a good look at the 161-year old Trophy itself—the oldest trophy still being contested in international sport. And at the AC72 boat display, view a model of the largest wingsail ever built.

Oracle WebCenter Customer Appreciation Reception
Tuesday, October 2, 6:30 p.m.—9:30 p.m.
The Palace Hotel, Rallston Ballroom

Those Oracle WebCenter customers who’ve RSVP’d to attend the Oracle WebCenter Customer Appreciation Reception shouldn’t miss this private cocktail reception at one of San Francisco’s finest hotels. Sponsored by Oracle WebCenter partners Fishbowl Solutions, Fujitsu, Keste, Mythics, Redstone Content Solutions, TEAM Informatics, and TekStream, this evening will provide plenty of time to interact with other WebCenter customers, partners and employees over hors d'oeuvres and cocktails.


Oracle Appreciation Event – Sponsored by CSC, Fujitsu and Intel

Wednesday, October 3, 7:30 p.m.—1:00 a.m.
Treasure Island, San Francisco

On Wednesday night October 3, Treasure Island will be engineered to rock as the Oracle Appreciation Event gets revved up and attendees get rolling. As always at the Oracle Appreciation Event, there will be unlimited refreshments, fun and games, the most awesome views of San Francisco from just about anywhere, and top notch entertainment.  Past performers read like a veritable who’s who of the rock and roll elite. Join us—it's our way of saying thanks to you for supporting Oracle and our flagship conference. Complimentary shuttle service to and from Treasure Island will be provided, so all you have to worry about is having a rocking night of your own.


Oracle OpenWorld Music Festival

September 30-October 4, Check schedule for venues and times.

Oracle presents the first annual Oracle OpenWorld Musical Festival, featuring some of today’s breakthrough musicians from around the country and the world including Macy Gray, Joss Stone, Jimmy Cliff and The Hives. It’s five nights of back-to-back performances in the heart of San Francisco. Registered Oracle conference attendees get free admission, so remember your badge when you head to a show. With limited space at some venues, these concerts are first-come, first-served. So mark your calendars and get ready for the music to begin. See you there!

I hope this give you an idea of the many opportunities to socialize and interact with the Oracle community at OpenWorld, and if you’re a music lover like me, you’re in for a special treat as we debut our first annual Oracle OpenWorld Music Festival.  Check out the links below for more information on these events and the many featured performers:

Looking forward to seeing you at OpenWorld!

Thursday Sep 27, 2012

Oracle OpenWorld Preview: Get Your Hands Dirty with Oracle WebCenter

Feel like getting your hands dirty with Oracle WebCenter during Oracle OpenWorld next week?  Roll up your sleeves and sharpen you skills sets by mastering Oracle WebCenter technology in one of our Hand-On Labs.  These labs are self-paced, practical learning sessions where you’re guaranteed to discover new ways to derive maximum benefits from Oracle WebCenter.  Experts will be available in person to answer questions and guide you through each lab.



HOL10208 - Add Social Capabilities to Your Enterprise Applications

Monday, Oct 1, 12:15 PM - 1:15 PM - Marriott Marquis - Salon 1/2

Oracle Social Network enables you to add real-time collaboration capabilities into your enterprise applications, so that conversations can happen directly within your business systems. In this hands-on lab, you will try out the Oracle Social Network product to collaborate with other attendees, using real-time conversations with document sharing capabilities. Next you will embed social capabilities into a sample Web-based enterprise application, using embedded UI components. Experts will also write simple REST-based integrations, using the Oracle Social Network API to programmatically create social interactions.

HOL10194 - Enterprise Content Management Simplified: Oracle WebCenter Content’s Next-Generation UI
Tuesday, Oct 2, 11:45 AM - 12:45 PM - Marriott Marquis - Salon 1/2

Regardless of the nature of your business, unstructured content underpins many of its daily functions. Whether you are working with traditional presentations, spreadsheets, or text documents—or even with digital assets such as images and multimedia files—your content needs to be accessible and manageable in convenient and intuitive ways to make working with the content easier. Additionally, you need the ability to easily share documents with coworkers to facilitate a collaborative working environment. Come to this session to see how Oracle WebCenter Content’s next-generation user interface helps modern knowledge workers easily manage personal and enterprise documents in a collaborative environment.

HOL10207 - Build an Intranet Portal with Oracle WebCenter
Tuesday, Oct 2, 1:15 PM - 2:15 PM - Marriott Marquis - Salon 1/2
Wednesday, Oct 3, 3:30 PM - 4:30 PM - Marriott Marquis - Salon 1/2


In this hands-on lab, you’ll work with Oracle WebCenter Portal and Oracle WebCenter Content to build out an enterprise portal that maximizes the productivity of teams and individual contributors. Using browser-based tools, you’ll manage site resources such as page styles, templates, and navigation. You’ll edit content stored in Oracle WebCenter Content directly from your portal. You’ll also experience the latest features that promote collaboration, social networking, and personal productivity.

HOL10206 - Oracle WebCenter Sites 11g: Transforming the Content Contributor Experience
Wednesday, Oct 3, 5:00 PM - 6:00 PM - Marriott Marquis - Salon 1/2

Oracle WebCenter Sites 11g makes it easy for marketers and business users to contribute to and manage Websites with the new visual, contextual, and intuitive Web authoring interface. In this hands-on lab, you will create and manage content for a sports-themed Website, using many of the new and enhanced features of the 11g release.


See Your Favorite WebCenter Products in Action

Visit us in the exhibition hall to see demonstrations of WebCenter products.  Demo pod locations are in Moscone South, Right:

  • Oracle Social Network: S-244
  • Oracle WebCenter Content: S-246, S245
  • Oracle WebCenter Sites: S-247
  • Oracle WebCenter Portal: S-249
More Info:


Wednesday Sep 26, 2012

Oracle OpenWorld Preview: Real World Perspectives from Oracle WebCenter Customers

If you frequent the Oracle WebCenter blog you’ve probably read a lot about the customer experience revolution over the last few months.  An important aspect of the customer experience revolution is the increasing role that peers play in influencing how others perceive a product, brand or solution, simply by sharing their own, real-world experiences.  Think about it, who do you trust more -- marketers and sales people pitching polished messages or peers with similar roles and similar challenges to the ones you face in your business every day?

With this spirit in mind, this polished marketer personally invites you to hear directly from Oracle WebCenter customers about their real-life experiences during our customer panel sessions at Oracle OpenWorld next week.  If you’re currently using WebCenter, thinking about it, or just want to find out more about best practices in social business, next-generation portals, enterprise content management or web experience management, be sure to attend these sessions:

CON8899 - Becoming a Social Business: Stories from the Front Lines of Change
Wednesday, Oct 3, 11:45 AM - 12:45 PM - Moscone West - 3000
Priscilla Hancock - Vice President/CIO, University of Louisville
Kellie Christensen - Director of Information Technology, Banner Engineering

What does it really mean to be a social business? How can you change your organization to embrace social approaches? What pitfalls do you need to avoid? In this lively panel discussion, customer and industry thought leaders in social business explore these topics and more as they share their stories of the good, the bad, and the ugly that can happen when embracing social methods and technologies to improve business success. Using moderated questions and open Q&A from the audience, the panel discusses vital topics such as the critical factors for success, the major issues to avoid, how to gain senior executive support for social efforts, how to handle undesired behavior, and how to measure business impact. This session will take a thought-provoking look at becoming a social business from the inside.

CON8900 - Building Next-Generation Portals: An Interactive Customer Panel Discussion
Wednesday, Oct 3, 5:00 PM - 6:00 PM - Moscone West - 3000
Roberts Wayne - Director, IT, Canadian Partnership Against Cancer
Mike Beattie - VP Application Development, Aramark Uniform Services
John Chen - Utilities Services Manager 6, Los Angeles Department of Water & Power
Jörg Modlmayr - Head of Product Managment, Siemens AG

Social and collaborative technologies have changed how people interact, learn, and collaborate, and providing a modern, social Web presence is imperative to remain competitive in today’s market. Can your business benefit from a more collaborative and interactive portal environment for employees, customers, and partners? Attend this session to hear from Oracle WebCenter Portal customers as they share their strategies and best practices for providing users with a modern experience that adapts to their needs and includes personalized access to content in context. The panel also addresses how customers have benefited from creating next-generation portals by migrating from older portal technologies to Oracle WebCenter Portal.

CON8898 - Land Mines, Potholes, and Dirt Roads: Navigating the Way to ECM Nirvana
Thursday, Oct 4, 12:45 PM - 1:45 PM - Moscone West - 3001
Stephen Madsen - Senior Management Consultant, Alberta Agriculture and Rural Development
Himanshu Parikh - Sr. Director, Enterprise Architecture & Middleware, Ross Stores, Inc.

Ten years ago, people were predicting that by this time in history, we’d be some kind of utopian paperless society. As we all know, we're not there yet, but are we getting closer? What is keeping companies from driving down the road to enterprise content management bliss? Most people understand that using ECM as a central platform enables organizations to expedite document-centric processes, but most business processes in organizations are still heavily paper-based. Many of these processes could be automated and improved with an ECM platform infrastructure. In this panel discussion, you’ll hear from Oracle WebCenter customers that have already solved some of these challenges as they share their strategies for success and roads to avoid along your journey.


CON8897 - Using Web Experience Management to Drive Online Marketing Success
Thursday, Oct 4, 2:15 PM - 3:15 PM - Moscone West - 3001
Blane Nelson - Chief Architect, Ancestry.com
Mike Remedios - CIO, Arbonne
Caitlin Scanlon - Product Manager, Military.com

Every year, the online channel becomes more imperative for driving organizational top-line revenue, but for many companies, mastering how to best market their products and services in a fast-evolving online world with high customer expectations for personalized experiences can be a complex proposition. Come to this panel discussion, and hear directly from customers on how they are succeeding today by using Web experience management to drive marketing success, using capabilities such as targeting and optimization, user-generated content, mobile site publishing, and site visitor personalization to deliver engaging online experiences.


Your Handy Guide to WebCenter at Oracle OpenWorld

Want a quick and easy guide to all the keynotes, demos, hands-on labs and WebCenter sessions you definitely don't want to miss at Oracle OpenWorld? Download this handy guide, Focus on WebCenter. More helpful links:

* Oracle OpenWorld
* Oracle Customer Experience Summit @ OpenWorld
* Oracle OpenWorld on Facebook
* Oracle OpenWorld on Twitter
* Oracle OpenWorld on LinkedIn
* Oracle OpenWorld Blog


Tuesday Sep 25, 2012

Oracle OpenWorld Preview: Oracle WebCenter Sessions You Won’t Want to Miss

The beginning of Oracle OpenWorld is only a few short days away. This week on the WebCenter blog, we’ll focus in on the sessions you definitely don’t want to miss while you’re in San Francisco next week.  Monday, October 1 will be a day focused on strategy.  Here are the sessions you want to add to your calendar:

CON8268 - Oracle WebCenter Strategy: Engaging Your Customers. Empowering Your Business

Monday, Oct 1, 10:45 AM - 11:45 AM - Moscone West – 3001

Start things off with Oracle WebCenter’s Christian Finn, Senior Director of Evangelism and Roel Stalman, VP of Product Management to learn more about the Oracle WebCenter strategy, and to understand where Oracle is taking the platform to help companies engage, customers, empower employees, and enable partners. This session will also feature Richard Backx, Business IT Architect/Consultant, for the Dutch telecom, KPN. Richard has played a key role in the roll-out of WebCenter products for KPN’s multibrand portals with a specific focus on creating the best customer journey platform for all the company’s digital channels. Business success starts with ensuring that everyone is engaged with the right people and the right information and can access what they need through the channel of their choice—web, mobile, or social. Are you giving customers, employees, and partners the best-possible experience? Come learn how you can!

Dig deeper into WebCenter’s strategy for its ECM, portal, web experience management and social collaboration in the following sessions:

CON8270 - Oracle WebCenter Content Strategy and Vision

Monday, Oct 1, 12:15 PM - 1:15 PM - Moscone West – 3001

Oracle WebCenter Content provides a strategic content infrastructure for managing documents, images, e-mails, and rich media files. With a single repository, organizations can address any content use case, such as accounts payable, HR onboarding, document management, compliance, records management, digital asset management, or Website management. In this session, learn about future plans for how Oracle WebCenter will address new use cases as well as new integrations with Oracle Fusion Middleware and Oracle Applications, leveraging your investments by making your users more productive and error-free.

CON8269 - Oracle WebCenter Sites Strategy and Vision

Monday, Oct 1, 1:45 PM - 2:45 PM - Moscone West - 3009

Oracle’s Web experience management solution, Oracle WebCenter Sites, enables organizations to use the online channel to drive customer acquisition and brand loyalty. It helps marketers and business users easily create and manage contextually relevant, social, interactive online experiences across multiple channels on a global scale. In this session, learn about future plans for how Oracle WebCenter Sites will provide you with the tools, capabilities, and integrations you need in order to continue to address your customers’ evolving requirements for engaging online experiences and keep moving your business forward.

CON8271 - Oracle WebCenter Portal Strategy and Vision

Monday, Oct 1, 3:15 PM - 4:15 PM - Moscone West - 3001

To innovate and keep a competitive edge, organizations need to leverage the power of agile and responsive Web applications. Oracle WebCenter Portal enables you to do just that, by delivering intuitive user experiences for enterprise applications to drive innovation with composite applications and mashups. Attend this session to learn firsthand from Oracle WebCenter Portal customers like the Los Angeles Department of Water and Power, extend the value of existing enterprise applications, business processes, and content; delivers a superior business user experience; and maximizes limited IT resources.

CON8272 - Oracle Social Network Strategy and Vision

Monday, Oct 1, 4:45 PM - 5:45 PM - Moscone West - 3001

One key way of increasing employee productivity is by bringing people, processes, and information together—providing new social capabilities to enable business users to quickly correspond and collaborate on business activities. Oracle WebCenter provides a user engagement platform with social and collaborative technologies to empower business users to focus on their key business processes, applications, and content in the context of their role and process. Attend this session to hear how the latest social capabilities in Oracle Social Network are enabling organizations to transform themselves into social businesses.


Attention WebCenter Customers: Last Day to RSVP for WebCenter Customer Appreciation Reception

Oracle WebCenter partners Fishbowl Solutions, Fujitsu, Keste, Mythics, Redstone Content Solutions, TEAM Informatics, and TekStream invite Oracle WebCenter customers to a private cocktail reception at one of San Francisco's finest hotels. Please join us and fellow Oracle WebCenter customers for hors d'oeuvres and cocktails at this exclusive reception. Don't miss this opportunity to meet and talk with executives from Oracle WebCenter product management and product marketing, and premier Oracle WebCenter partners. We look forward to seeing you! RSVP today.

    Monday Sep 24, 2012

    Oracle OpenWorld Preview: Oracle WebCenter Customer Appreciation Reception

    Attention Oracle WebCenter Customers!  Don't Miss the Oracle WebCenter Customer Appreciation Reception

    Oracle WebCenter partners Fishbowl Solutions, Fujitsu, Keste, Mythics, Redstone Content Solutions, TEAM Informatics, and TekStream invite you to a private cocktail reception at one of San Francisco's finest hotels. Please join us and other Oracle WebCenter customers for hors d'oeuvres and cocktails at this exclusive reception.

    Don't miss this opportunity to meet and talk with executives from Oracle WebCenter product management and product marketing, and premier Oracle WebCenter partners. We look forward to seeing you!

    If you are an Oracle WebCenter customer, please RSVP to surveymonkey.com/s/OOW12 by September 26, 2012. You will receive an e-mail notification from oraclewebcentersuite@gmail.com confirming your attendance for this event.

    Sponsored by:

    If you are an employee or official of a government organization, please click here for important ethics information regarding this event.

    Friday May 18, 2012

    Do More with Oracle WebCenter to Create Engaging Online Experiences

    Today’s guest post comes from a member of our WebCenter Evangelist team, Noël Jaffré, a Principal Technologist based in France.

    Today’s public websites are no longer purely content driven informational sites and today’s extranets are no longer strictly transactional in nature.  In many cases, your online engagement strategy may require a combination of both informational marketing content as well as online services, to engage your customers and to enable them to do business with you effectively.

    For example, financial institutions require marketing content, say on different investment options, that is designed to help convert prospects into customers, as well as robust and secure capabilities that allow customers to conduct their financial transactions.  In this case, a combination of capabilities including web experience management and portal are required to make this type of online initiative successful with the ultimate goal of creating an experience that is seamless and consistent from the customer’s perspective.


    Deliver Seamless Marketing Sites and Self-Service Extranets with Oracle WebCenter

    Deliver Seamless Marketing Sites and Self-Service Extranets with Oracle WebCenter

    So whether you take content created and managed in your web experience management solution and embed it in a transactional application using portal or native APIs, or whether transactional applications are embedded in the web experience, Oracle WebCenter provides a complete platform to design and build the best online experiences across public marketing sites, self-service extranets and intranets.

    With WebCenter you can:

    • Drive sales and loyalty with engaging cross-channel online experiences
    • Enable self-service extranets, intranets and custom application dashboards
    • Enhance productivity with social collaboration
    • Optimize information access with content management

    Want to learn more about how to do more with Oracle WebCenter, view our recent webcast.


    Watch NowDo More with Oracle WebCenter: Expand Beyond Web Experience Management

    Are you providing your customers with engaging online experiences using Oracle? If so, you probably realize that there's more to exceptional customer engagement than just Web experience management. You must also empower your business by engaging and enabling employees and partners to deliver on customers' expectations. View this on demand webcast and learn how to meet your engagement goals by doing more with Oracle WebCenter.

      View webcast now.

      Monday May 14, 2012

      Webcast - Do More with Oracle WebCenter: Expand Beyond Web Experience Management

      Oracle Corporation

      Engage Customers and Empower Your Business with Oracle

      Are you providing your customers with engaging online experiences using Oracle WebCenter? If so, you probably realize that there's more to exceptional customer engagement than just Web experience management. You must also empower your business by engaging and enabling employees and partners to deliver on customers' expectations. Join us for this Webcast and learn how to meet your engagement goals by doing more with Oracle WebCenter. This proven, powerful Oracle solution can help:

      • Drive sales and loyalty with engaging, cross-channel online experiences
      • Enable self-service extranets, intranets, and custom application dashboards
      • Enhance productivity with social collaboration
      • Optimize information access with content management
      Register now for this Webcast.

      Oracle Fusion Middleware Webcenter

      REGISTER NOW

      Thursday, May 17, 2012
      10 a.m. PT / 1 p.m. ET

      Presented by:

      Stephen Schleifer
      Senior Principal Product Manager, Oracle WebCenter Sites, Oracle
      Christie Flanagan
      Product Marketing Director, Oracle WebCenter Sites, Oracle

      Wednesday Apr 25, 2012

      Replay Available: WebCenter Customer Update

      WebCenter Customer Update - March 2012
      Did you miss the Customer Update webcast we held in March? If you didn't catch it live, you can now watch the replay on-demand! Find out the latest about the WebCenter 11g R1 (11.1.1.6.0) release and learn about Oracle Social Network from the WebCenter Product Management team. We’ll also cover the updated communication channels and online resources we’ve recently launched for all WebCenter pillars (content, portal, sites and social). Register today!

      WebCenter Portal -- 11g Patch Set 5 (11.1.1.6) Update
      Richard Nessel will discuss what is new in the latest release (11.1.1.6) of WebCenter Portal. He'll cover the key new features and capabilities that have been introduced.

      WebCenter Content -- 11g Patch Set 5 (11.1.1.6) Update
      Joe Golemba will discuss a number of new capabilities for WebCenter Content in the areas of User Engagement, Content-Enabling Applications, and Infrastructure. 

      WebCenter Social – Oracle Social Network
      Rachel Hunter will discuss the foundations of Oracle Social Network and its capabilities with Enterprise integration with Fusion CRM. 

      Please register here for this on-demand webcast to get an overview of these exciting new capabilities and how they can benefit your organization.

      Thursday Mar 29, 2012

      Taking AIIM at Social

      Christian FinnToday we are pleased to have a guest post from Christian Finn (@cfinn).  Christian is Senior Director of Product Management for Oracle WebCenter and heads up the WebCenter evangelist team.

      Last week I had the privilege of speaking at AIIM’s new conference in San Francisco.  AIIM, for those of you not familiar with it, is a global community of information professionals and got its start with ECM and imaging long ago. With 65,000+ members, AIIM has now set about broadening its scope to focus more on the intersection between systems of record (think traditional ECM) and systems of engagement (think social solutions).  So AIIM’s conference is a natural place to be for WebCenter types like me, who have a foot in both of those worlds.

      AIIM used to have their name on a very large tradeshow, but have changed direction now to run a small, intimate conference.  The lineup of keynotes was terrific, including David Pogue of The New York Times, Clay Shirky, author of Here Comes Everybody, and Ted Schadler, author of Empowered among many thought-provoking and engaging speakers. (Note: Ted will soon be featured in our Social Business webcast series. Stay tuned.)

      John Mancini and his team at AIIM did a fabulous job running the event and the engagement from the 450 attendees was sustained over the two and a half days.  Our proudest moment was having three finalists up for AIIM awards including: San Joaquin County, CA, for a justice case management system using WebCenter Content and Oracle BPM; Medtronic and Fishbowl Solutions for their innovative iPad solutions on WebCenter Content, and the government of Louisville, Kentucky/Jefferson County for their accounts payable solution using WebCenter Content’s Image & Process Management.  The highlight of the awards night was San Joaquin winning the small organization award against some tough competition.

      In addition to the conversations sparked at the show, AIIM promoted the whitepapers their industry task forces have produced on the impact and opportunities created by systems of engagement and systems of record. The task forces were led by: Geoffrey Moore, the renowned high tech marketing guru and author of Crossing The Chasm; and Andrew McAfee, who coined the term and wrote the book, Enterprise 2.0. (Note: Andy will also be featured soon on the Social Business webcast series.)  These free papers make short, excellent reading and you can download them on the AIIM website: Moore highlights the changes to Enterprise IT that the social revolution will engender, and McAfee covers where and how organizations are finding value in using social techniques to foster innovation, to scale Q&A across the organization, and to connect sales and marketing for greater efficiency and effectiveness. Moore’s whitepaper is here and McAfee’s whitepapers are available here.

      For the benefit of those who did not get a chance to attend the AIIM conference, I’ll be posting the topics of my AIIM presentation, “Three Principles for Fixing Your Broken Organization,” here on the WebCenter blog over the rest of this week and next in a series of posts.  

      Monday Mar 26, 2012

      You're Invited to a TEAM Informatics Webinar

      TEAM Infomatics

      The following is a guest post by Wayne Boerger, Product Manager at TEAM Informatics, an Oracle partner.

      TEAM Informatics is a key Oracle partner in the WebCenter space. For the last 13 years, we have been constantly focused on adding value to your Oracle WebCenter investment and most recently, customers have been asking how they can take advantage of the Web Experience Management capabilities in WebCenter Sites.  TEAM is happy to announce the WebCenter Sites Connector, which allows you to continue to use WebCenter Content as your strategic enterprise repository for unstructured content while also using that content within the WebCenter Sites delivery model.  Taking advantage of both best-of-breed tools will supercharge your web marketing and streamline your workflow for getting you there.

      On Tuesday, March 27, TEAM is hosting a webinar to provide more details about why it’s a great time to move forward with WebCenter Sites and TEAM’s WebCenter Sites Connector.  Choose from one of two sessions to fit your schedule.  Hope to see you there!!

      Session 1 – March 27, 10 AM CDT/8 AM PDT – Register HERE.
      Session 2 – March 27, 5 PM CDT/ 3 PM PDT – Register HERE.

      Tuesday Mar 20, 2012

      Oracle WebCenter Quiz

      Quiz:

      How many of the following business necessities
      can you accomplish with Oracle WebCenter?

      a) Employee On-boarding

      b) Policies & Procedures

      c) Regulatory Compliance

      d) Sales Enablement Dashboards

      e) Secure Deal Collaboration

      f) Document & IP Management

      g) Accounts Payable

      h) Records Management

      i) Claims Processing

      j) Marketing and Brand Management

      k) Call Center & HelpDesk

      l) Contract Management

      m) Collaborative Content Contribution and Sharing Environment

      n) Enterprise Application, Desktop and Office integration

      o) Share Content Across Intranet And Extranets

      p) Combine Content In Composite Applications

      q) Subject Matter Expert Location

      r) Personalize Recommendations of Spaces, Documents, Wikis, Blogs, and Topics

      s) Collaborative Community Websites

      t) Marketing Driven Websites

      u) Strategic Web Experience Management

      v) Online Engagement Optimization

      w) Create Targeted Online Experiences

      x) Manage Interactive Social Experiences

      y) Optimize Multi-Channel Customer Experiences

      z) End-User Personalization & Syndication

      aa) ALL OF THE ABOVE!!!  (HINT: CHOOSE THIS ONE!!)

      bb) NONE OF THE ABOVE

      Learn More - Watch the OnDemand Webcast:

      Do More with Oracle WebCenter – Expand Beyond Content Management


      Monday Mar 19, 2012

      Do MORE with WebCenter


      WebCenter Team Juggles Time!

      We’ve been extremely busy here on the Oracle WebCenter team. We hope that you’ve all be keeping up with the interesting news each week. Last week was jammed full of GartnerPCC and Gartner360 buzz. If you missed any of the highlights – be sure to check out both Kellsey’s post from last week: Gartner PCC: A Shovel & Some Ah-Ha's and Christie’s overview of Loren Weinberg’s PCC presentation: "Here Today, Gone Tomorrow: Engage Your Customers or Lose Them"  .

      This week, we’ll be focusing on “Doing More with WebCenter leading up to a great webcast scheduled for Thursday, March 22 (invite and registration link below). This is the 2nd in a series of 3 webcasts dedicated to expanding the understanding of the full capabilities of WebCenter. Yes – that might mean that you are not getting the full benefits of the software you already own or the expansion potential via upgrade to the full WebCenter Suite Plus. Tune in on Thursday 10 a.m. PT / 1 p.m. ET.

       ++++++++++++++

      Be a Speaker @ Oracle Open World 2012Want to be a Speaker at Oracle OpenWorld 2012?

      Oracle Open World planning has already kicked off. We know that it is only March and next October is far in the distance. But planning has already started for Oracle OpenWorld 2012. So if you want to be a speaker and propose your own session for this year's event in San Francisco on September 30th - October 4th, starting thinking now! 

      The annual OpenWorld Call for Papers is now open until April 9th! All of the details to submit a paper are available here.

      Of course, the WebCenter team here is interested in sessions including case studies, thought-leadership, customer stories around any of the Oracle WebCenter solutions, but the Call for Papers is open to all Oracle topics. When submitting your topic, be sure to describe what you plan to discuss and the value of the presentation to other attendees. Sell your session, because there will be a lot of competition to be selected. 

      Bonus News: Speakers for selected sessions receive a complimentary full conference pass! Get your papers in and we'll see you in San Francisco!

      ~~~~~~~~~~~~~~~~~~~~~~

      Webcast Series: Do More with Oracle WebCenter - Expand Beyond Content Management
      Oracle Corporation
      Webcast. Do More with Oracle WebCenter—Expand Beyond Content Management. Oracle WebCenter. The Center of Engagement.

      Enable Employees, Partners, and Customers to Do More with Your Content

      Did you know that, in addition to content management, Oracle WebCenter now also includes comprehensive portal, composite application, collaboration, and Web experience management capabilities?

      Join us for this Webcast and learn how you can provide a new level of user engagement. Learn how Oracle WebCenter:

      • Drives task-specific application data and content to a single screen for executing specific business processes
      • Enables mixed internal and external environments where content can be securely shared and filtered with employees, partners, and customers, based upon role-based security
      • Offers Web experience management, driving contextually relevant, social, and interactive online experiences across multiple channels
      • Provides social features that enable sharing, activity feeds, collaboration, expertise location, and best-practices communities

      Learn how to do more with Oracle WebCenter. Register now for the Webcast.

      Oracle Fusion Middleware Webcenter


      Join us for the second Webcast in the series "Do More With Oracle WebCenter".

      March 22, 2012
      10 a.m. PT / 1 p.m. ET

      Presented by:

      Presenter Michelle Huff
      Michelle Huff
      Senior Director, WebCenter Product Management, Oracle
      Presenter Greg Utecht
      Greg Utecht
      Project Manager,
      IT Operations,
      TIES
      Hardware and Software Engineered to Work Together
      Copyright © 2012, Oracle and/or its affiliates.
      All rights reserved.
      Contact Us | Legal Notices | Privacy

      Oracle Corporation - Worldwide Headquarters, 500 Oracle Parkway, OPL - E-mail Services, Redwood Shores, CA 94065, United States

      About

      Oracle WebCenter is the center of engagement for business—powering exceptional experiences for customers, partners, and employees. It connects people, process, and information with the most complete portfolio of portal, Web experience management, content, imaging and collaboration technologies.

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