Friday Nov 13, 2015

Questions Asked, Answered from Webcast: 3 Ways to Power Collaboration and Mobility

Thanks to everyone who joined us earlier this week on our live webcast “Three Ways to Power Digital Workplace Collaboration and Mobility”. For those who missed it or are interested in catching, the webcast replay, the on demand recording is now available. You will also find a copy of the presentation for download there.

We also thank you for your questions and interest. Due to limited time, we were able to drive real time responses to most, but not all, questions. So, for good measure, I have captured relevant questions and answers from the live webcast here. Please do keep the communication going. Feel free to post your comments and questions here, start your free trial at: and visit us at for more information on the solutions and potential next steps for you. We are committed to making your cloud journey easier and more meaningful.

Can Documents Cloud be used with

Yes. Oracle Documents Cloud comes with REST APIs that allow you to easily integrate with or any other CRM, ERP, on premises or SaaS applications and other systems.

Do we need to buy Oracle Mobile Cloud Service to enable mobile use of Process Cloud? Same question for Documents Cloud?

Both Oracle Documents Cloud and Oracle Process Cloud come with their native mobile applications that can be easily installed from your mobile store. The great advantage of these Oracle Platform as a Service (PaaS) solutions are that they easily plug and play together. So, if for example, you are looking to build a custom mobile app for sales reps or to serve a specific function, you can easily build the mobile app with Oracle Mobile Cloud Service that will drive content with Documents Cloud and processes using Oracle Process Cloud.

How do you maintain data segregation for security and compliance?

Security is a key tenant for Oracle PaaS solutions. Oracle Documents Cloud support data and user seggregation. For example, you can have a public instance and a separate private instance to support your security and corporate policy compliance. You can even segregate on user types. Plus, you have granular privileges control for folder sharing, link sharing, link expiry and such to enforce data and information security.

What is the benefit of using Process Cloud over Oracle BPM?

Oracle Process Cloud offers you a subscription based business process management service in the Cloud. Designed for business users, it allows for rapid process design and automation by users off any device without IT reliance. One of the major benefits to using Oracle Process Cloud is that Oracle handles the installation and uptime. Other benefits include easy integration with other Oracle Cloud services (including Oracle Documents Cloud, Oracle Mobile Cloud, etc.), other Oracle and third party on-premises or Cloud systems.

Are Documents Cloud and Process Cloud integrated together?

Many of our customers, including Mythics, are indeed using these two solutions together to enhance their process automation and document collaboration activities. This means that processes can be kicked-off during content/document collaboration and in turn, you can attach a document to a process. In addition, both services have great REST APIs which allow users to drive their own integration with existing solutions and applications.

Is Documents Cloud public or private/on premise?

Oracle Documents Cloud is a service available in Oracle public cloud. You can see the related services on Given Oracle’s pedigree in on-premises content management with Oracle WebCenter Content, we are one of the leading providers to support hybrid, public and on-premises content management and sharing.

What branch of Oracle does the Documents Cloud Service fall under- for example, Customer Experience, Business Intelligence, or Enterprise Resource Planning?

Oracle Documents Cloud Service is part of Oracle Cloud Platform for content and process. Oracle has the distinct advantage of leveraging resources, learnings and R&D from our on-premises Oracle WebCenter and Oracle BPM solutions as foundational elements to provide you the most comprehensive, holistic and proven cloud solutions. For more information, please visit

Mythics – are you doing document sharing as part of the process with external parties too (legal, for example)?

Currently, our process is internal only. However, we often communicate with external parties. Increasingly, we are recommending the Documents Cloud Service to do this. However, this is a shift in thinking. Many people are used to emailing files via email. It will take a while before this changes.

This is for Mythics – who is doing process modeling in the company? Are you involving IT or business analysts?

Mythics is an IT solutions company, so our business analyst functions overlap with IT. To compare with other industries, we are involving both sides of the company in process modeling.

Does Oracle Documents Cloud Services come with a document viewer?

Yes. Oracle Documents Cloud Service does have a document viewer that allows proper rendering of all document types on any device. In addition, Oracle Documents Presenter app allows you to present curated content directly off your tablet. Sales reps find the Presenter app particularly useful for impactful, visually appealing presentations right off their iPads, et al.

Does the document viewer/Documents Presenter support annotations capabilities for collaborations among users?

Yes. You can make and view annotations from Oracle Documents Cloud web application.

Will Sites Cloud be integrated with Documents and Process Cloud Services?

Quite like Oracle’s other PaaS services including Oracle Documents Cloud Service and Oracle Process Cloud Service, Oracle Sites Cloud will support integration with other Oracle PaaS services. In this webcast, for example, you saw an example of how community sites can benefit from pulling content, conversations and processes all in one place, all in context. You will continue to see more of this from Oracle in the coming weeks and months. Take a look at Mythics blog post on early impressions of oracle Sites Cloud Service, coming out of OOW:

Mythics – how do you see public institutions using Process and Documents cloud given the compliance requirements?

I recently attended Oracle OpenWorld. I noted several Public Sector organizations interest and adoption of Platform as a Service cloud tools. Process Cloud and Documents Cloud are industry agnostic tools and can be used different business areas. Specific to compliance requirements, not all public sector institutions have the same compliance requirements - some will require strict FedRAMP controls, where others have specific data security requirements. Oracle has done tremendous investments for data security across all solutions and these Cloud Platform services are no different. I also understand that Oracle is currently working to make all PaaS tools available in their government cloud data centers.

Can we try Oracle Documents Cloud Service today?

Yes. You can start your free trial of Oracle Documents Cloud Service today. Simply go to to register for the free trial.

Monday Nov 09, 2015

Don't Miss Tomorrow's Webcast on Cloud Services featuring Customer Mythics

Don't miss this great opportunity to not only hear from Oracle executive, David Le Strat on Oracle Cloud Services strategy for self-service, collaboration and engagement but also directly from our customer, Mythics on how leveraging Oracle Process Cloud and Oracle Documents Cloud together is a much stronger value proposition to drive business agility and process innovation.

Register today for the webcast and you will also get an opportunity to ask questions live to our executives and experts at hand.

Live Webcast: 3 Ways to Power Digital Workplace Collaboration and Mobility
Tuesday, November 10, 2015
10 am PT/ 1 pm ET

Note that the same link will host the on demand replay of the webcast within a day or two.

WEBCAST: Three Ways to Power Digital Workplace Collaboration and Mobility

Oracle Corporation
WEBCAST: Three Ways to Power Digital Workplace Collaboration and Mobility
Cloud Engagement beyond Simple File Sharing

A recent study showed that over a year, organizations with enterprise social collaboration saw a 96% improvement in customer response times. 96%! And with the mobile workforce reaching 1.3 billion this year, it is no wonder that organizations are looking differently at user engagement today.

Join this webcast to find out how Oracle is addressing the critical need for social- and mobile-enabled cloud engagement, and hear directly from Mythics on how the company is leveraging Oracle Cloud Services to drive workplace collaboration, streamline contracts management and accelerate business value. Learn how your organization can drive speed to market and improve mobility and productivity for Marketing, Sales, HR, Operations and Customer Experience.

You will learn about:
  • Oracle's strategy, vision and comprehensive solution to address the market need
  • Mythics' business automation and collaboration use cases and cloud strategy
  • A roadmap to driving business innovation, mobility and productivity with cloud engagement

Register Now for this webcast.

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Register Now
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Live Webcast

Calendar November 10, 2015
10:00 AM PT
/ 1:00 PM ET

Brent Seaman
Brent Seaman,
Vice President Cloud Solutions
Mythics, Inc.

David Le Strat
David Le Strat,
Senior Director Product Management,
WebCenter and Business Process Management
Integrated Cloud Applications and Platform Services
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Wednesday Oct 21, 2015

Activity Guide for OOW15 - Keep it Handy!

Heading to OOW15? Hope you have started to fill in My Schedule. We would also recommend downloading the mobile app for OOW15 available. Attendees with Apple iOS or Android devices can access Oracle conference information via the Oracle OpenWorld mobile app (available mid-October). Download the app from the Apple iTunes store or Google Play, and get news and updates, access your schedule and the Oracle OpenWorld Content Catalog, explore interactive maps, find exhibitors and sponsors, and discover social channels.

Second recommendation, bookmark the following Focus On Documents but also add the sessions you are interested in directly in your My Schedule. This allows you to pre-register for those sessions, comes in handy especially if those are filled to capacity.

Focus on: Digital Experience, Content and Business Process Management

Focus on: Content and Collaboration in the Cloud

And, find us Monday morning at David Le Strat's executive session to get a printed activity guide for all things Oracle WebCenter, Oracle BPM and Cloud Services, well only if you are into that sort of a thing... Regardless, you should check out our executive session:

Monday, October 26, 2015

Digital Experience and Collaboration Roadmap—Oracle WebCenter, BPM, and Cloud Services [CON9207]
11:00 am - 11:45 am | Moscone West—2024

Happy navigating #OOW15. We look forward to a very successful event with you.

Monday Oct 19, 2015

Plan Your Monday at Oracle OpenWorld - Must-Attend Sessions

Yes, it is true! The Oracle OpenWorld 2015 keynotes lineup has been announced. Be sure to check it out and add it to your My Schedule that is live now.

And as you plan your days ahead, here are the must-attend sessions, in addition to the keynotes, for you to add to your My Schedule for:

Monday, October 26, 2015

Digital Experience and Collaboration Roadmap—Oracle WebCenter, BPM, and Cloud Services [CON9207]
11:00 a.m. | Moscone West—2024

Kick-off Monday by getting a complete overview of Oracle strategy and vision for digital experience and digital collaboration spanning our complete portfolio of Oracle WebCenter, Oracle Business Process Management (BPM) and Oracle Cloud Collaboration Services. This would be a perfect session to give you context and primer for the following sessions in this area, so don’t miss it!

Oracle Documents Cloud Service—Vision, Strategy, and Roadmap [CON9183]
12:15 pm | Moscone West—2024

Get a 360-degree perspective on what makes Oracle Documents Cloud Service (OracleDOCS) much more than just a simple enterprise file sync and share (EFSS) solution. Understand the product strategy, get a sneak peak of the solution and hear first-hand from customers to see how OracleDOCS has become a quintessential solution for today’s digital enterprises.

Oracle Process Cloud Service and the Oracle BPM Suite—Vision, Strategy, and Roadmap [CON9181]
1:30 pm | Moscone West—2024

Want to learn how your business can rapidly automate processes in a fully managed cloud environment that saves you time and money? Then you can’t afford to miss this strategy session where our product experts would outline the vision and product roadmaps for both Oracle Process Cloud Service and Oracle Business Process Management Suite. Walk away with knowledge on successful implementation best practices.

Oracle WebCenter Sites Strategy and Vision [CON9191]
2:45 pm | Moscone West—2024

You would want to be there for the strategy, roadmap and demo discussion of Oracle WebCenter Sites. Oracle WebCenter Sites is a strategic platform for enabling companies to reinvent their business online and deliver the next-generation digital experience. Get first hand information on how you can empower your business users with intuitive, business friendly solution to deploy marketing sites and community engagement sites with minimal IT reliance.

Oracle Cloud Platform and Oracle Fusion Middleware: Accelerating Digital Transformation [GEN10761]

4:00 p.m. | Marriott Marquis—Salon 7/8/9 (Yerba Buena Ballroom)

Don’t miss this General Session with Oracle Executive Vice President, Oracle Fusion Middleware Development Inderjeet Singh where he presents details about new capabilities in Oracle Cloud Platform and Oracle Fusion Middleware for mobile and web experience management, the Internet of Things, application programming interface management, big data enrichment, cloud computing, and on-premises portability.


Don’t forget to register for the following Hands-On-Labs taking place on Monday. Space is limited so you may want to add these to your schedule now.

Oracle Sites Cloud Service for Marketing Sites and Communities [HOL10788]
2:00 p.m. | Hotel Nikko—Mendocino I/II (2nd Floor)

Digital Experience: Exploring Oracle WebCenter Sites 12.2.1 A/B Testing [HOL10474]
3:30 p.m. | Hotel Nikko—Nikko Ballroom III (3rd Floor)

Networking Event

WebCenter and BPM Customer Appreciation Reception
6:30 PM - 8:30 PM | Register at:

An exclusive networking event put together at one of Bay Area’s premier entertainment destinations. RSVP is required though OOW registration is not required.

And don’t miss our product showcases at Oracle Demogrounds in Moscone South every day through the conference.

For a full listing of sessions, happenings, events, etc please bookmark the following:

Focus on: Digital Experience, Content and Business Process Management

Focus on: Content and Collaboration in the Cloud

See you at #OOW15 next week!

Tuesday Oct 13, 2015

Inside the OOW Session: Digital Experience and Collaboration Roadmap—Oracle WebCenter, BPM, and Cloud Services

Digital has transformed everything, and more than anything, it has changed our expectations. Our expectations as a consumer are that information is available at our fingertips, information about product and services we are looking for, their competition, peer reviews, service levels, and much more. We expect faster sales cycles, quicker turn around, 24 X 7 information availability and exchange and up to date integrated social, mobile and web engagements.

And we take these experiences as a consumer to our workplace. As employees we expect similar experience at our workplace, from our work tools. That our work is no longer a place but an activity – we take it anytime, anywhere on any device; that information is connected and contextual and securely available and that we are able to engage with our ecosystem round the clock, using any channel that we have at our disposal - mobile, web and social. We expect our work to be automated and to be social-, mobile- and cloud-enabled.

So, how is this new digital world reflected in our products and in our roadmaps? Join our executive, David le Strat who heads product management and strategy for Oracle WebCenter, Oracle BPM and Cloud Collaboration solutions, as he discusses Oracle’s roadmap for Digital Experience and Cloud Collaboration.

Get insights into what’s coming in innovations in our products and cloud services solutions and hear first-hand about the latest developments in our Cloud Platform services that include Documents Cloud Service, Process Cloud Service and our newest offering, Sites Cloud Service. Drive your company’s roadmap as we share ours for digital collaboration, and for WebCenter and Business Process Management product offerings designed for digital experience and digital operations excellence.

Join us. Be sure to add this session to My Schedule.

CON9207: Digital Experience and Collaboration Roadmap—Oracle WebCenter, BPM, and Cloud Services
Monday, October 26
11:00 am - 11:45 am | Moscone West—2024

We will see you there!

Learn about this and other Oracle Webcenter, Oracle BPM and Cloud Content and Collaboration sessions at OpenWorld in the following guides.

Focus on: Digital Experience, Content and Business Process Management

Focus on: Content and Collaboration in the Cloud

Tuesday Sep 29, 2015

Focus on Digital Experience, Cloud Collaboration, Content and Business Process Management

Each year at OOW, we drive the best and most innovative sessions for our attendees. This year is no different. With over 30 speaking sessions reflecting strategy and perspectives from our executives, technology experts, customers, partners, user groups and industry thought leaders; 10 live product demos; and 7 hands-on-labs devoted to Oracle WebCenter, Oracle Business Process Management (BPM) and our Cloud Content and Collaboration solutions, we are excited to showcase our product innovations, customer successes and vision at OOW 2015.

This Year’s Highlights:

  • Over 30 sessions featuring customers and partners like Lincoln Financial Group, the Sherwin Williams Company, Nextel, South California Gas Company, TekStream Solutions, Capgemini, Booz Allen Hamilton, Mythics and many more
  • A Meet the Experts session on Tuesday, October 27 from 7:00 p.m. – 8:00 p.m. on “Oracle’s Digital Experience Strategy: Oracle WebCenter, Oracle BPM, and Oracle Cloud Services”
  • 7 live product demo stations; 6 hands-on labs sessions, including Cloud labs focusing on Documents Cloud, Process Cloud and offering sneak previews of upcoming cloud services.
  • Innovation Awards ceremony with winners and representation from Digital Experience, BPM, Documents Cloud Service and Process Cloud Service

Must Attend Sessions:

Don’t miss the Strategy and Vision sessions for the overall portfolio and each of the respective solution and cloud technologies. We invite all customers to attend these not-to-be-missed sessions that can help organizations plan their roadmaps. Attendees will also get an opportunity to hear from customer organizations on implementation successes.

Monday, October 26, 2015

Digital Experience and Collaboration Roadmap—Oracle WebCenter, BPM, and Cloud Services [CON9207]
11:00 am - 11:45 am | Moscone West—2024

Oracle Documents Cloud Service—Vision, Strategy, and Roadmap [CON9183]
12:15 pm - 1:00 pm | Moscone West—2024

Oracle Process Cloud Service and the Oracle BPM Suite—Vision, Strategy, and Roadmap [CON9181]
1:30 pm - 2:15 pm | Moscone West—2024

Oracle WebCenter Sites Strategy and Vision [CON9191]
2:45 pm - 3:30 pm | Moscone West—2024

Tuesday, October 27, 2015

Oracle WebCenter Portal Strategy and Vision [CON9187]
11:00 am - 11:45 am | Moscone West—2024

Oracle Sites Cloud Service: Rapid Building of Mobile-First Digital Experiences [CON9199]
4:00 pm - 4:45 pm | Moscone West—2024

Oracle WebCenter Content and Other Oracle WebCenter Solutions: Vision and Strategy [CON9182]
12:15 pm - 1:00 pm | Moscone West—2024

Oracle’s Digital Experience Strategy: Oracle WebCenter, Oracle BPM, and Oracle Cloud Services [MTE10051]
7:15 pm - 8:00 pm | Moscone South—301

There are many more sessions highlighting customer successes, partner discussions, persona and/or industry based discussions, Cloud/PaaS lessons, live product demonstrations and Hands-On-Labs (HOL) sessions so do bookmark the following links for a complete listing:

Focus on: Digital Experience, Content and Business Process Management

Focus on: Content and Collaboration in the Cloud

Note that My Schedule is live for Oracle OpenWorld now. Customer and partner attendees can use My Schedule to plan and optimize time during the conferences by building personalized conference schedule beforehand. We recommend adding the sessions mentioned above and the others of interest from the Focus On documents.

WebCenter & BPM Auxiliary Events at OOW:

In addition to regularly scheduled programs of sessions, hands-on labs and demos, we have planned additional events for our customers and partners to actively engage with the Oracle and partner teams, and network with their peers. These auxiliary events include:

· Customer Appreciation Reception – Monday 10/26 – 6:30pm - 8:30pm (Invite and RSVP | OOW Registration NOT Required)

· Innovation Awards Ceremony (CON10374) – Tuesday 10/27– 4:00pm - 5:30pm, YBCA Theater (OOW Registration Required)

· Oracle Appreciation Event at OOW 15 with Elton John, featuring Beck – Wednesday 10/28 – 6:30 pm – 12:00 am (Event Information)

Your Conference on Mobile:

Attendees with Apple iOS or Android devices can access Oracle conference information via the Oracle OpenWorld mobile app (available mid-October). Download the app from the Apple iTunes store or Google Play, and get news and updates, access your schedule and the Oracle OpenWorld Content Catalog, explore interactive maps, find exhibitors and sponsors, and discover social channels.

Social Media Communications:

We will be highlighting our key session on Oracle WebCenter blog periodically. In addition, please use the following hashtags to discuss OOW on your channels and follow along on @OracleWebCenter and @OracleBPM

#OOW15 | #OracleDOCS | #OraclePCS | #OracleSCS | #WebCenter | #OracleBPM | #OraclePaaS

Don’t forget to RSVP for the Customer Appreciation Event and bookmark:

Focus on: Digital Experience, Content and Business Process Management

Focus on: Content and Collaboration in the Cloud

Looking forward to a great #OOW15 together!

Thursday Sep 03, 2015

Collaboration Goes Beyond File Sharing

Yes, Oracle Documents Cloud Service is an enterprise file sync and share (EFSS) solution. Yes, it is in the cloud as you would expect from a modern day EFSS solution. And yes, it is easy and intuitive to use with out-of-the-box mobile accessibility with the added security that you would expect from an Oracle solution. But why do we keep insisting it is more than just an EFSS or file sharing solution? Because beyond just providing cloud storage and 24/7 access and share and sync capabilities and mobile access, Documents Cloud mobilizes your enterprise content. Unlike first-generation EFSS solutions, it doesn't create new information silo's and instead allows you to drive the content connected to your applications, to your business processes or to your source of record (like an enterprise content management system that is on premise) and make it available anywhere, for sharing and for collaboration.

Here's a quick look at how it may make your work life that much easier, more productive, much more efficient and perhaps even, fun?

For more information, visit us at

Tuesday Sep 01, 2015

Oracle CIO's Take on Why Cloud Matters to IT

The benefits of an effective and comprehensive cloud file sharing and collaboration solution are quite obvious - you have access to documents you need to be productive anytime, anywhere and on any device; remote employees and employees on the go are empowered; team collaboration and doing projects either among the employees or with outside contractors and suppliers is vastly simplified; when delivered securely and in context, the solution drive work efficiency, employee satisfaction and even improves time to market, and so on.

But what does it mean for IT? Less governance and information silo's to deal with; more efficient provisioning; automatic updates and almost zero maintenance; more self service and less administrative overhead; streamlined infrastructure and better governance. Here's what Oracle CIO and SVP, Mark Sunday has to say about driving IT transformation with Oracle Documents Cloud Service.

And why Oracle Documents Cloud Service needs to be an ubiquitous solution for any organization.

For more information, visit

Tuesday Aug 18, 2015

If You Were the CIO...

If you were a Chief Information Officer (CIO) of a large company, say like Oracle, what would you want from a collaboration solution? What would be your 3 biggest priorities? Would security trump convenience? How about heterogeneity? And plugability – the ability for the solution to connect with existing systems and infrastructure? What about control? Would you trust the public Cloud?

Find out what Mark Sunday, Senior Vice President and Chief Information Officer has to say about cloud based Enterprise File Sync and Share solution.

Thursday Aug 06, 2015

Oracle Documents Cloud Service R4: Why You Should Seriously Consider It for Your Enterprise.

by: Vikas Saini, Enterprise Architect, Digital Experience and Mobile, Oracle

With the release of the latest features in Oracle Documents Cloud Service last month, Oracle has taken a giant leap forward in the file sync and content collaboration space, especially as it relates to business content sharing use cases.

Since it was first commercially made available in October 2014, Oracle Documents Cloud Service (OracleDOCS) has continued to add new features to its offering and is slowing becoming the industry leader in this space.

Among the many new capabilities, one that stands out most is the integration with Oracle Mobile Security Suite for the advanced security and control features. Now businesses can use this service to boost productivity while still providing the necessary controls that IT requires.

Here are five key reasons why you should seriously look at Oracle Documents Cloud Service for your enterprise file sync and content collaboration needs.

  1. Improved User Experience: The solution has added many new usability features to make it easier for users to review content, especially for the mobile apps. There is now a mobile Presenter that allows users to view many different file format without the need for 3rd party viewer. iPad users can now present curated content for a visually stunning impact. For iOS, the mobile app now supports Touch ID. Furthermore, if the users are using an Android phone, they can use the Android office applications to edit certain file formats stored in OracleDOCS directly.
  2. Advanced Security Capabilities: The new superior security capabilities are probably one of the most important features of the new release, in my opinion. Administrators can now mandate virus scanning for all files that are uploaded. Integration with Oracle Mobile Security Suite allows mobile  users to have OracleDOCS as part of mobile apps with added security features. This ensures that the content files can be made available offline on the mobile app and are fully encrypted. Oracle Mobile Security Suite also supports encryption of information during transit.
  3. Integration with other Cloud and On-Premise solutions: Documents Cloud Service supports REST APIs that can be used for accessing its features. The solution also provides an embeddable file picker for use with other applications. A sample integration between Siebel CRM and OracleDOCS is shown here. As more features become available via the REST API and the product integration capabilities become more mature, it will allow for various applications to integrate with OracleDOCS even more easily than what it is today (which is fairly comprehensive, btw). 
  4. Built on Oracle Infrastructure: The fact that the solution is deployed on Oracle Cloud platform, ensures that not only will it be a reliable service for mission-critical requirements but also provide the security and performance that the users expect from such a solution. 
  5. Betting on Oracle’s Cloud Vision: Lastly, in recent times the cloud platform has become a strategic focus for Oracle and already its services are providing improved productivity for many corporate users. Since, one of the goals for Oracle is to ensure that these services are integrated with each other wherever it makes sense, the customers will get added benefits from not having to spend resources on silo-ed solutions. In addition, Oracle has been a leader with the on-premise Enterprise Content Management Platform solution and can bring the years of experience from that to improve the OracleDOCS solution much quicker than the competitors.

A key part of Oracle’s strategy moving forward is its focus on the Oracle Cloud Platform. The big advantage that the company has over its competitors is the holistic solution it can provide across a company's complete IT architecture, given its vast portfolio of products. In a short span, the company has released solutions for software-as-a-service (SaaS), platform-as-a-service (PaaS) and Infrastructure-as-a-service (IaaS). It recently announced the launch of about 24 more services including Oracle Mobile Cloud, Oracle Integration Cloud and Oracle Process Cloud.

In addition, given the tremendous success of Oracle's on-premise Enterprise Content Management Platform over past many years, it is probably safe to assume that the product management understands the space very well and knows the key features that businesses are looking for in a cloud collaboration solution.

For business users, Oracle Documents Cloud is a great service as it provides capabilities for content collaboration and privacy control. I believe that Oracle will continue to make great strides in the space by adding new and innovative features to this service and will soon be a leader of the next generation of Enterprise Content Management (ECM) in the cloud.

Here you will find more information about Oracle Documents Cloud Service.

Related Links:
Document Cloud Service Videos

Oracle Extends World’s Most Comprehensive Enterprise Cloud Portfolio

Wednesday Jul 29, 2015

TekStream Reduces Project Admin Costs by 30% with Oracle Documents Cloud

Read this latest announcement from Oracle to find out more about how TekStream Solutions, a solution services company in North America streamlined project management and administration and improved client project delivery with Oracle Documents Cloud Service, an enterprise-grade cloud collaboration and file sync and share solution. Learn how, within the first month of its use, TekStream was able to cut project administration costs by 30% and reduce complexity to not only drive client results faster but also provide a superior project experience to both its consultants as well as its clients.

And here's a brief video with Judd Robins, executive vice president, Consulting Services of TekStream Solutions as he discusses the specific areas where they were looking to make improvements and how Oracle Documents Cloud enabled easy and yet secure cloud collaboration not only among its consultants who are always on the go, but also with its clients.

To learn more about Oracle Documents Cloud Service and how it can help your enterprise visit us at

Thursday Jul 23, 2015

Mobilizing Siebel CRM Documents with Documents Cloud Service

As you know, Oracle Documents Cloud Service is not just an Enterprise File Sync and Share (EFSS) solution in the Cloud but more than that, it offers a cloud platform for documents management, storage and collaboration to drive business processes hooked to business applications.

Today we are going to look at how Siebel CRM users can extend their documents, embed attachments and drive collaboration in the Cloud using Oracle Documents Cloud Service.

Integration between Documents Cloud and Siebel CRM allows Siebel users to store file attachments in the cloud dynamically allowing you to share this content with your team, both internally and externally by defining granular permission privileges. Storing it in the Cloud also means the content is available to you anytime, anywhere and on any device - on the web, desktop or even your mobile devices giving mobility to your content like never before. With inherent granular security controls, leveraging Oracle Documents Cloud for document storage, access and sharing also means security assurance with your information protected at rest, in motion and at access points. Your documents are available to you 24 X 7, in context and are always up to date. Once you have setup Documents Cloud Service with Siebel, you can simply access your relevant files seamlessly from within your application like so:

What's more, Documents Cloud gives you the ability to share these documents amongst other Oracle Cloud solutions such as Sales Cloud and in the future Service Cloud and Oracle Social Network, etc. so that you have a seamless work experience through the business process and that contextual documents are available for your use anytime from within your application of choice. Version control ensures there are not multiple versions floating around leading to erroneous decision making.

A simple drag and drop interface make document collaboration easy to use and intuitive. You can store attachments for any Siebel entity using Documents Cloud. With the scalable, trusted Oracle Cloud architecture, you significantly reduce your CapEx as well as maintenance and upgrade costs down the line. The service is available as soon as you "switch it on" giving your documents the mobility you need and even offline access.

Implementing the solution into a Siebel CRM deployment is easy with step by step instructions listed in this whitepaper. Leveraging Oracle Documents Cloud with Oracle Siebel means lower TCO, proven integration model, same foundational architecture and one solution partner.

Here's a brief video explaining it all. Take a look and make your Siebel documents mobile with Documents Cloud Service today.

Have some questions? Our colleagues, John Bedford on the Siebel side along with the Documents Cloud product management team, have compiled this FAQ for you. For additional questions and follow up, please do leave us a comment here or contact your Oracle account manager.

Thursday Jun 25, 2015

Is Cloud File Sharing Enough for Your Business?

As a consumer, we have gotten accustomed to the convenience of file sync and share (FSS) solutions like DropBox, WeTransfer, et al. Gone are the days when we would email files, videos and pictures to our friends and family. Using free consumer services we are now sending our files into ether and those get in the hands of our loved ones. In fact, I have noticed that I am even agnostic about such consumer cloud solutions. So long as those are free and sign up is not a hassle and my size limits are permissible, I just go for it.

In the enterprise world though, it is a bit different. The key differences are:

- File sharing is a means to an end. We don't simply send a file in ether or wait to receive those. The real need is around work collaboration. The idea is to not "send" but "share" files with work colleagues - either within our office, in a different location or sometimes even with a vendor, supplier or external company partner.

- Clearly the cloud solution needs to be scalable to allow for file storage and sharing not just among employees but also be able to accommodate the company's ecosystem.

- Because the goal is collaboration, the work needs to be real time. We would need the ability to be able to chat, converse or discuss as we share these files with others working on the same project or working off the same files. And wouldn't it be nice if it tied to the work productivity tools we have installed or are using like Office 365 and others? Oh, and while we are talking about what would be nice, it would be great if the cloud solution could figure out patterns of collaboration and recommend people to be added to the folder for sharing the documents, or based on usage pattern, discover relevant content.

- Again, because it is a means to an end, file sharing is likely part of a business process. So, it NEEDS to be tied to the business process where sharing is triggered as part of a process, and the end result on the documents further triggers off the next steps.

- While this would be cool to have in the consumer world too, in the enterprise world it is more of a need to be able to see/review/work on documents from within the application it is related to. So, for example, if I am working with my colleagues on a Request for Proposal (RFP) response, I would rather that it be embedded in my CRM as part of the opportunity so that my colleagues supporting me on that opportunity have ready access and automatic access to it and the document is related to other files I have on that account.

- One of the biggest advantages of a FSS solution is the ability to have access to documents we need anytime, anywhere on any device. But when the ecosystem is as big as we have for a company, when the breach/hacking/security risk is as big as it is for a company, the security stakes go way up than a consumer solution or even a feeble enterprise version of it. You need to be able to enforce security for your data sitting in the cloud, during transit and at access points (like mobile devices). Plus, there are obvious compliance requirements to be able to track and audit document access trails. And if your company has global presence then data residency policies come into play as well for compliance.

- And when working in an enterprise, we play different roles. We work at times with sensitive documents, and other times with less rigorous ones. The company itself may need to be able to segregate cloud instances by user or by content and still provide users the flexibility of toggling between multiple accounts keeping it just as easy as a consumer solution to be able to share, send and collaborate on documents.

These are just a few reasons why consumer FSS pedigree solutions would not fit the bill for an enterprise. And because point cloud solutions lead to governance and management challenges, even some enterprise solutions fail the litmus test for most enterprises. Net-net, simple file sharing or sending is not enough for an enterprise. Collaboration in a digital workplace goes way beyond that. Here is an infographic (or simply click on the picture above) that summarizes these challenges. Take a look and let me know what you think?

Tuesday May 05, 2015

Cloud Content Sharing and Collaboration Use Cases in an Enterprise

We are gearing up for the big executive video webcast on Documents Cloud Service featuring Oracle Chief Information Officer, Mark Sunday, IDC Program Vice President for Content and Digital Media Technologies, Oracle Product Management executives including our webcast host and Vice President for Oracle Middleware, Scott Howley interviewing David Le Strat who drives product management for WebCenter and BPM, and Alexander Hooshmand, Vice President for Oracle Marketing Cloud. Don't forget to register for the live event, "Introducing Oracle Documents Cloud Service" scheduled for Wednesday, May 13 at 10 a.m. PT/ 1 p.m. ET.

As we do that, thought I would share with you a recent feature that was published in Oracle Fusion Middleware Newsletter, April edition that delves into common use cases that we come across industries and lines of businesses around cloud document and file sharing and cloud collaboration. Take a look and give us your thoughts on how these align with what you are seeing within your enterprise, whether you are in IT or with marketing, sales, services, HR, finance or other division.

Cloud Computing Use Cases: Oracle Documents Cloud Service

Cloud computing—software as a service, platform as a service, and infrastructure as a service—is an undisputed game-changer in the corporate world. But with so many different cloud options, it can be complicated to align them with possible real-life scenarios. Here’s where use cases come in handy. In this series of articles, the Oracle Fusion Middleware Newsletter will illustrate how various aspects of cloud computing work within a business setting. For this issue, we’re looking at Oracle Documents Cloud Service.

“One of the reasons that cloud-based file-sharing services are so popular is that they address a universal challenge. Every employee, regardless of their role, needs a secure way to share files for work collaboration,” says Oracle Vice President of Oracle Fusion Middleware Product Management Scott Howley. “In addition, today’s digital workplace requires a 24/7 access to work content from anywhere on any device.”

Use Case 1: Coordinating with Business Partners
Today, internal business functions work with a variety of outside partners—think, for example, of a project in which marketing collaborates with an outside agency on deliverables. “You need to be able to collaborate and share files in real time, but without jeopardizing confidential information such as a press release that could impact stock prices,” says Howley. With Oracle Documents Cloud Service, you have the convenience of collaborative access without the risk associated with consumer products. Enterprise encryption, auditing, tracking, permission controls, and automatic backups keep your information safe.

Use Case 2: Fostering Sales Collaboration
Sales teams often work under deadline, such as when creating a detailed customer request for proposal, a process that involves quickly changing versions that must be instantly shared with both internal and external parties. Additionally, the final output likely needs to be tied back to an opportunity ID in the organization’s CRM system. With Oracle Documents Cloud Service, automatic versioning and syncing ensures version integrity, and its ability to integrate with other Oracle Cloud services such as Oracle Sales Cloud means CRM opportunities won’t get lost.

Use Case 3: Support for Mobile Field Workers
Companies must ensure that mobile or field-site workers can easily and safely access documents—even those with sensitive company information—via a wide variety of devices, from smart phones to tablets and laptops. Oracle Documents Cloud Service provides that flexibility with native support for iPhones, iPads, and Android mobile devices, along with desktop sync for both Mac and Windows computers. Moreover, the ability to embed a user interface in applications, portals, or sites ensures that content can have limitless expressions as work dictates.

“As these use cases show, smart organizations want more than just a standalone file sync and share solution,” says Howley. “They want enterprise-grade security, control, and integration for cloud content sharing.”

To learn more about Oracle Documents Cloud Service, register today for the Oracle Documents Cloud Service executive webcast featuring Oracle CIO Mark Sunday and visit for more information.

Wednesday May 22, 2013

WebCenter News, Best Practices & Resources: Check Out the Latest Oracle WebCenter Newsletter

Check out the latest edition of the Oracle Information InDepth Newsletter featuring the latest Oracle WebCenter news, best practices and resources.

In this issue, you’ll find:

  • Five best practices for embracing responsive design from Oracle expert, John Brunswick
  • The smartest journey to connected, multichannel customer experiences
  • The latest webcasts and events on how to engage your customers and empower your business with Oracle WebCenter

Want to get the newsletter delivered directly to your inbox? Subscribe here.


Oracle WebCenter is the center of engagement for business—powering exceptional experiences for customers, partners, and employees. It connects people, process, and information with the most complete portfolio of portal, Web experience management, content, imaging and collaboration technologies.


« November 2015