Wednesday Oct 07, 2015

Oracle OpenWorld, Customer Reception, Latest News, and More

The OpenWorld edition of Oracle WebCenter and Oracle Business Process Management (BPM) newsletter is now out. Take a look to get more information on the exclusive Customer Reception we are hosting in San Francisco on Monday, October 25th; the must-attend sessions for you to hear from Oracle executives, subject matter experts, customers and partners to know the latest strategy, vision and roadmaps for both our on-premises and cloud solutions; the latest news features, product collateral, industry insights, and learn more about upcoming events and activities.

If you are in the area and have not registered for Oracle OpenWorld, you can still attend our Customer Reception so do RSVP today. And don't forget to add your favorite Oracle WebCenter, Oracle BPM and Oracle Cloud Content and Collaboration solutions to your My Schedule that is now live on Oracle OpenWorld website.

Not attending Oracle OpenWorld this year? No worries, this newsletter still has plenty of information for you to know the very latest happening in Oracle WebCenter, BPM and Cloud Collaboration world. Happy reading!

Tuesday Sep 29, 2015

Focus on Digital Experience, Cloud Collaboration, Content and Business Process Management

Each year at OOW, we drive the best and most innovative sessions for our attendees. This year is no different. With over 30 speaking sessions reflecting strategy and perspectives from our executives, technology experts, customers, partners, user groups and industry thought leaders; 10 live product demos; and 7 hands-on-labs devoted to Oracle WebCenter, Oracle Business Process Management (BPM) and our Cloud Content and Collaboration solutions, we are excited to showcase our product innovations, customer successes and vision at OOW 2015.

This Year’s Highlights:

  • Over 30 sessions featuring customers and partners like Lincoln Financial Group, the Sherwin Williams Company, Nextel, South California Gas Company, TekStream Solutions, Capgemini, Booz Allen Hamilton, Mythics and many more
  • A Meet the Experts session on Tuesday, October 27 from 7:00 p.m. – 8:00 p.m. on “Oracle’s Digital Experience Strategy: Oracle WebCenter, Oracle BPM, and Oracle Cloud Services”
  • 7 live product demo stations; 6 hands-on labs sessions, including Cloud labs focusing on Documents Cloud, Process Cloud and offering sneak previews of upcoming cloud services.
  • Innovation Awards ceremony with winners and representation from Digital Experience, BPM, Documents Cloud Service and Process Cloud Service

Must Attend Sessions:

Don’t miss the Strategy and Vision sessions for the overall portfolio and each of the respective solution and cloud technologies. We invite all customers to attend these not-to-be-missed sessions that can help organizations plan their roadmaps. Attendees will also get an opportunity to hear from customer organizations on implementation successes.

Monday, October 26, 2015

Digital Experience and Collaboration Roadmap—Oracle WebCenter, BPM, and Cloud Services [CON9207]
11:00 am - 11:45 am | Moscone West—2024

Oracle Documents Cloud Service—Vision, Strategy, and Roadmap [CON9183]
12:15 pm - 1:00 pm | Moscone West—2024

Oracle Process Cloud Service and the Oracle BPM Suite—Vision, Strategy, and Roadmap [CON9181]
1:30 pm - 2:15 pm | Moscone West—2024

Oracle WebCenter Sites Strategy and Vision [CON9191]
2:45 pm - 3:30 pm | Moscone West—2024

Tuesday, October 27, 2015

Oracle WebCenter Portal Strategy and Vision [CON9187]
11:00 am - 11:45 am | Moscone West—2024

Oracle Sites Cloud Service: Rapid Building of Mobile-First Digital Experiences [CON9199]
4:00 pm - 4:45 pm | Moscone West—2024

Oracle WebCenter Content and Other Oracle WebCenter Solutions: Vision and Strategy [CON9182]
12:15 pm - 1:00 pm | Moscone West—2024

Oracle’s Digital Experience Strategy: Oracle WebCenter, Oracle BPM, and Oracle Cloud Services [MTE10051]
7:15 pm - 8:00 pm | Moscone South—301

There are many more sessions highlighting customer successes, partner discussions, persona and/or industry based discussions, Cloud/PaaS lessons, live product demonstrations and Hands-On-Labs (HOL) sessions so do bookmark the following links for a complete listing:

Focus on: Digital Experience, Content and Business Process Management

Focus on: Content and Collaboration in the Cloud

Note that My Schedule is live for Oracle OpenWorld now. Customer and partner attendees can use My Schedule to plan and optimize time during the conferences by building personalized conference schedule beforehand. We recommend adding the sessions mentioned above and the others of interest from the Focus On documents.

WebCenter & BPM Auxiliary Events at OOW:

In addition to regularly scheduled programs of sessions, hands-on labs and demos, we have planned additional events for our customers and partners to actively engage with the Oracle and partner teams, and network with their peers. These auxiliary events include:

· Customer Appreciation Reception – Monday 10/26 – 6:30pm - 8:30pm (Invite and RSVP | OOW Registration NOT Required)

· Innovation Awards Ceremony (CON10374) – Tuesday 10/27– 4:00pm - 5:30pm, YBCA Theater (OOW Registration Required)

· Oracle Appreciation Event at OOW 15 with Elton John, featuring Beck – Wednesday 10/28 – 6:30 pm – 12:00 am (Event Information)

Your Conference on Mobile:

Attendees with Apple iOS or Android devices can access Oracle conference information via the Oracle OpenWorld mobile app (available mid-October). Download the app from the Apple iTunes store or Google Play, and get news and updates, access your schedule and the Oracle OpenWorld Content Catalog, explore interactive maps, find exhibitors and sponsors, and discover social channels.

Social Media Communications:

We will be highlighting our key session on Oracle WebCenter blog periodically. In addition, please use the following hashtags to discuss OOW on your channels and follow along on @OracleWebCenter and @OracleBPM

#OOW15 | #OracleDOCS | #OraclePCS | #OracleSCS | #WebCenter | #OracleBPM | #OraclePaaS

Don’t forget to RSVP for the Customer Appreciation Event and bookmark:

Focus on: Digital Experience, Content and Business Process Management

Focus on: Content and Collaboration in the Cloud

Looking forward to a great #OOW15 together!

Thursday Sep 03, 2015

Collaboration Goes Beyond File Sharing

Yes, Oracle Documents Cloud Service is an enterprise file sync and share (EFSS) solution. Yes, it is in the cloud as you would expect from a modern day EFSS solution. And yes, it is easy and intuitive to use with out-of-the-box mobile accessibility with the added security that you would expect from an Oracle solution. But why do we keep insisting it is more than just an EFSS or file sharing solution? Because beyond just providing cloud storage and 24/7 access and share and sync capabilities and mobile access, Documents Cloud mobilizes your enterprise content. Unlike first-generation EFSS solutions, it doesn't create new information silo's and instead allows you to drive the content connected to your applications, to your business processes or to your source of record (like an enterprise content management system that is on premise) and make it available anywhere, for sharing and for collaboration.

Here's a quick look at how it may make your work life that much easier, more productive, much more efficient and perhaps even, fun?

For more information, visit us at

Tuesday Sep 01, 2015

Oracle CIO's Take on Why Cloud Matters to IT

The benefits of an effective and comprehensive cloud file sharing and collaboration solution are quite obvious - you have access to documents you need to be productive anytime, anywhere and on any device; remote employees and employees on the go are empowered; team collaboration and doing projects either among the employees or with outside contractors and suppliers is vastly simplified; when delivered securely and in context, the solution drive work efficiency, employee satisfaction and even improves time to market, and so on.

But what does it mean for IT? Less governance and information silo's to deal with; more efficient provisioning; automatic updates and almost zero maintenance; more self service and less administrative overhead; streamlined infrastructure and better governance. Here's what Oracle CIO and SVP, Mark Sunday has to say about driving IT transformation with Oracle Documents Cloud Service.

And why Oracle Documents Cloud Service needs to be an ubiquitous solution for any organization.

For more information, visit

Tuesday Aug 18, 2015

If You Were the CIO...

If you were a Chief Information Officer (CIO) of a large company, say like Oracle, what would you want from a collaboration solution? What would be your 3 biggest priorities? Would security trump convenience? How about heterogeneity? And plugability – the ability for the solution to connect with existing systems and infrastructure? What about control? Would you trust the public Cloud?

Find out what Mark Sunday, Senior Vice President and Chief Information Officer has to say about cloud based Enterprise File Sync and Share solution.

Wednesday Jul 29, 2015

TekStream Reduces Project Admin Costs by 30% with Oracle Documents Cloud

Read this latest announcement from Oracle to find out more about how TekStream Solutions, a solution services company in North America streamlined project management and administration and improved client project delivery with Oracle Documents Cloud Service, an enterprise-grade cloud collaboration and file sync and share solution. Learn how, within the first month of its use, TekStream was able to cut project administration costs by 30% and reduce complexity to not only drive client results faster but also provide a superior project experience to both its consultants as well as its clients.

And here's a brief video with Judd Robins, executive vice president, Consulting Services of TekStream Solutions as he discusses the specific areas where they were looking to make improvements and how Oracle Documents Cloud enabled easy and yet secure cloud collaboration not only among its consultants who are always on the go, but also with its clients.

To learn more about Oracle Documents Cloud Service and how it can help your enterprise visit us at

Thursday Jul 23, 2015

Mobilizing Siebel CRM Documents with Documents Cloud Service

As you know, Oracle Documents Cloud Service is not just an Enterprise File Sync and Share (EFSS) solution in the Cloud but more than that, it offers a cloud platform for documents management, storage and collaboration to drive business processes hooked to business applications.

Today we are going to look at how Siebel CRM users can extend their documents, embed attachments and drive collaboration in the Cloud using Oracle Documents Cloud Service.

Integration between Documents Cloud and Siebel CRM allows Siebel users to store file attachments in the cloud dynamically allowing you to share this content with your team, both internally and externally by defining granular permission privileges. Storing it in the Cloud also means the content is available to you anytime, anywhere and on any device - on the web, desktop or even your mobile devices giving mobility to your content like never before. With inherent granular security controls, leveraging Oracle Documents Cloud for document storage, access and sharing also means security assurance with your information protected at rest, in motion and at access points. Your documents are available to you 24 X 7, in context and are always up to date. Once you have setup Documents Cloud Service with Siebel, you can simply access your relevant files seamlessly from within your application like so:

What's more, Documents Cloud gives you the ability to share these documents amongst other Oracle Cloud solutions such as Sales Cloud and in the future Service Cloud and Oracle Social Network, etc. so that you have a seamless work experience through the business process and that contextual documents are available for your use anytime from within your application of choice. Version control ensures there are not multiple versions floating around leading to erroneous decision making.

A simple drag and drop interface make document collaboration easy to use and intuitive. You can store attachments for any Siebel entity using Documents Cloud. With the scalable, trusted Oracle Cloud architecture, you significantly reduce your CapEx as well as maintenance and upgrade costs down the line. The service is available as soon as you "switch it on" giving your documents the mobility you need and even offline access.

Implementing the solution into a Siebel CRM deployment is easy with step by step instructions listed in this whitepaper. Leveraging Oracle Documents Cloud with Oracle Siebel means lower TCO, proven integration model, same foundational architecture and one solution partner.

Here's a brief video explaining it all. Take a look and make your Siebel documents mobile with Documents Cloud Service today.

Have some questions? Our colleagues, John Bedford on the Siebel side along with the Documents Cloud product management team, have compiled this FAQ for you. For additional questions and follow up, please do leave us a comment here or contact your Oracle account manager.

Monday Jul 20, 2015

Get to Know the Latest Feature Updates in Documents Cloud Service

While it is seamless for our Oracle Documents Cloud Service users as the updates are automatically pushed out without the users or customer organizations having to do anything at their ends, we thought you may want to learn about what additional features and capabilities we have pushed out with the latest release of Oracle Documents Cloud Service and why Oracle's cloud collaboration solution is fast becoming an industry benchmark. Our product expert and member of the product management team, Ellen Gravina discusses.

by: Ellen Gravina, Principal Product Manager, Oracle Documents Cloud Service

Oracle Documents Cloud Service was upgraded to include the latest features for our web, mobile, and desktop clients. Features include:

Oracle Documents Presenter

Wow your customers and prospects with beautiful presentations that deliver maximum impact and results!
• Present PPTs, review PDF documents, play videos, and use many more presentation formats.
• All your presentations are stored on your tablet–no need to find a WiFi hot spot.
• Author presentations by organizing material in folders on your desktop. Customize the look to your brand by using folder background and icon images.

Multiple Account Support
• Synchronize content from multiple accounts to your desktop.

• Access content from multiple accounts on your mobile device. 

Enhancements to Public Link Policy

• Administrators can set a maximum role allowed for public links.

• Folder owners can disable public links on a per-folder basis.

Customize Oracle Documents with Your Own Branding

• Change the logo in the header.
• Control where users look for help, share feedback, and get information about client downloads.

iOS Touch ID Support
• Make use of your fingerprint to protect access to your content.
• Available in the native mobile app and Oracle Documents Presenter app.

Access Version History from Your Mobile Device
• View old versions of a document.
• Delete old versions.
• Make an old version the current version.

Enterprise Installation Support for Desktop Client
• Roll out the Desktop Sync Client software to multiple client machines with the help of the EXE and MSI installer packages.
• Deploy the MSI installer through Active Directory’s group policy.
• See the Administrator’s Guide for details.

Learn More
Check out the Oracle Documents Cloud Service Getting Started page to learn more. And visit  for additional solution and market information.

Please contact Oracle Support for any support questions.  Feedback is always welcome in our Documents Cloud Service discussion forum.

Wednesday Apr 29, 2015

Oracle CIO, IDC, Other Executives Discuss Cloud File Sharing - Don't Miss

Webcast: Introducing Oracle Documents Cloud Service

Driving Improved Productivity and Collaboration for Sales, Marketing, Customer Experience and Operations

A recent survey shows that 89 percent of business managers believe their employees need 24/7 access to core business systems to implement their business strategy. But are current file sync and share solutions up to the mark?

Join Oracle Chief Information Officer and SVP, Mark Sunday, Senior Oracle Product Management and customer executives for a live webcast on Documents Cloud Service – an enterprise-grade, secure and integrated cloud-based content sharing and collaboration offering from Oracle. Find out how your organization can standardize on a corporate/IT-approved cloud solution while meeting the varying business needs of Marketing, Sales, Customer Service, HR, Operations and other departments.

Learn how Oracle Documents Cloud Service is uniquely positioned to:
  • Power anytime, anywhere secure access across Web, mobile and desktop
  • Mobilize enterprise content without creating information silos
  • Drive enterprise-wide collaboration with IT-sanctioned security and controls
Register Now for this webcast.
Register Now

May 13, 2015
10:00 AM PT
/ 1:00 PM ET
Featured Speakers:

Mark Sunday
Chief Information Officer and Senior Vice President, Oracle

Judd Robins
Executive Vice President, TekStream Solutions

Melissa Webster
Program Vice President Content and Digital Media Technologies, IDC
Copyright © 2015, Oracle Corporation and/or its affiliates.
All rights reserved.
Contact Us | Legal Notices and Terms of Use | Privacy Statement

Oracle Corporation - Worldwide Headquarters, 500 Oracle Parkway, OPL - E-mail Services, Redwood Shores, CA 94065, United States

Wednesday Feb 04, 2015

A Primer on Oracle Documents Cloud Service Administration - Part 2

by Thyaga Vasudevan, Senior Director, Oracle WebCenter Product Management

I kicked off this 3-part series on Oracle Documents Cloud Service Administration yesterday with my post on tips to Add Users. As we discussed, you could do it one user at a time or do bulk import. In my second post today, we will look at Assigning User Quota and Resetting a User's Password.

Tip 2. Setting User Quota

As an administrator, you want to ensure that you have set the right quota limits for your end users so that they can enjoy the benefits of Document Cloud Service in the most effective way. There are 2 ways to set quota:


  • Open your web browser and sign in to Oracle Documents Cloud Service as an administrator.
  • Open your user menu in the top right corner and click Administration.
  • Select System-Wide Settings from the left menu.
  • Here you can set the default quota per user. Note that this quota will be applied to users that are provisioned later; it does not affect the quota of the existing users.


  • Open your web browser and sign in to Oracle Documents Cloud Service as an administrator.
  • Open your user menu in the top right corner and click Administration.
  • Select User-Specific Settings from the left menu.
  • Here you can change the quota for individual users. Begin entering the user name into the Select User field. Choose the required user from the list and change the quota.

Tip 3. Resetting a User’s Password

One of the common tasks that administrators of SAAS services have to perform is to be able to reset a user’s password. Of course, it is totally possible for users to do this themselves using the “Forgot Password” feature available on the your service login page at

If you have to reset an end-users password, follow these quick steps

  • Sign in to the My Services Application.
  • Click the Users tab.
  • Select a user from the list, and then click the Action icon to the right.
  • Select Reset Password.

So, there you have it. In my final post in this series, we will look at Setting a Public Link policy to allow outside firewall but controlled usage, as well as How to Monitor System Usage. Until then...

Thursday Jan 08, 2015

Oracle Documents Cloud Service R2 – Now Available!

By: John Klinke, Oracle WebCenter Product Management

Business success depends on effective collaboration both inside and outside of your organization – with customers, partners, suppliers, remote employees – anytime, anywhere, on any device.

The latest release of Oracle Documents Cloud Service came out this week, and it delivers on this promise. With its fast, intuitive web interface and easy-to-use desktop and mobile applications, people can view and collaborate on files even when offline, keeping your organization running efficiently and your employees staying productive from any location.

Improved User Experience
Getting employees started on Oracle Documents Cloud Service has never been easier. New users now have access to welcome tours to educate them on how to use each client. Overlay help is also available to point out features. Welcome emails have been updated to provide new users extra guidance in getting started and the online help provides quick answers to frequently asked questions.

Enhanced Productivity
Improving productivity when it comes to content collaboration is one of the key objectives of Oracle Documents Cloud Service. Productivity improvements in this release can be seen across all the end-user applications – web , desktop, and mobile.  For quickly navigating to the most important files, you can now mark content as a favorite from the web UI and access all your favorite files with one click.  Another new capability is the ability to reserve content for editing so others are notified that you are working on it.  For mobile users, this release includes updated mobile apps with improvements around managing and sharing documents and folders from your smartphone and tablet. 

Increased Security

This release of Oracle Documents Cloud Service includes additional security around the use of public links for content sharing. Public links now have optional expirations dates for you to control how long links are active. You can have added security around your public links by setting up access codes, an 8-character or longer password that must be entered for anyone to access your link.

Seamless Integration
The Oracle Documents Cloud Service Developer Platform also saw numerous improvements in this release. Both the REST APIs and the embedded UI capabilities were enhanced to make it easier for customers and partners to integrate document-centric collaboration into existing applications and business processes. Developer platform enhancements include additional APIs for securely managing folders and fetching user information. For embedding Oracle Documents Cloud Service into other applications, enhancements include support for previewing documents and videos in an embedded iFrame as well as role-based embedded links.

Oracle Documents Cloud Service is Oracle’s next-generation content collaboration solution. Combined with Oracle WebCenter, you get a unified hybrid ECM solution for secure cloud-based content collaboration tied back to your ECM system of record, minimizing the costs, risks and complexity of managing your enterprise content.

Next-Gen ECM 
Oracle Documents Cloud Service delivers next-generation ECM  -- providing file synchronization and sharing capabilities. Employees need these functions to address the control and security your organization requires. Oracle Documents Cloud Service has to tools to provide the hybrid solution of secure cloud-based file sharing and collaboration, as well as on-premise ECM integration that embodies a Next Generation Content Management System. 

For more information about Oracle Documents Cloud Service and Oracle’s hybrid ECM solution, please visit:

To make a purchase, you can do so here

Wednesday May 07, 2014

A Primer on SaaS and Cloud | Marketing Cloud Launch NYC

It has been a busy past couple of weeks here. The Oracle Marketing Cloud was launched in NYC last week and some great new videos have arrived. Here's a video primer on SaaS and Cloud and some of the highlights of the NYC launch. Enjoy!

Getting Smart About SaaS and Cloud: A Primer

Not all SaaS cloud providers are equal. In fact, some haven't modernized their CRM cloud, their HR cloud or their ERP cloud applications in ages. 21st century cloud technology is changing rapidly. Even the definition of cloud computing is morphing into a more advanced version. It is important to know what questions to ask about modern cloud best practices. Find out 3 important questions you should ask your software as a service cloud provider.

Oracle Introduces Oracle Marketing Cloud in New York City

Oracle introduces the Oracle Marketing Cloud during a special event at the Museum of Arts and Design in New York City.

The Art and Science of Modern Marketing: Highlights

Oracle executives officially unveil Oracle Marketing Cloud, the integrated solution that combines the power and reach of Oracle's BlueKai, Compendium, Eloqua, and Responsys components with Oracle Social Cloud. Watch highlights from the launch event.

The Simplicity of the Oracle Stack

And for those of you that are still trying to understand the world of Oracle - Here's an great video that nicely explains the Red Stack. 

Monday Oct 01, 2012

OOW 12: Hardware and Software Engineered to Work Together

If you were among the thousands of folks that filled the Moscone Center Hall D last night to hear Larry Ellison’s keynote, this will be old news to you.  If you weren’t able to catch the session, Larry covered Oracle’s fundamentally different approach to delivering technology that is engineered to work together to give customers extreme performance, simplicity, and cost savings. As you many know, innovating for growth requires the right investments and the right technology. And Oracle is equipped and ready.

If you are attending Oracle OpenWorld, you’ll want to be sure you don’t miss out on any of the following activities!

Wednesday Oct 19, 2011

Oracle Social Network: Connect Your People, Applications, Processes & Customers

Are you experiencing disconnected and unengaged teams? Are you looking for a tool to easily connect expertise across the organization and provide visibility into all the relevant business processes and activities? Do you need a way to enhance & retain organizational knowledge? Oracle Social Network is the answer. Available in the Cloud and powered by Oracle WebCenter, Oracle Social Network enables business users to securely collaborate with each other using a broad range of collaboration tools and is seamlessly integrated with Oracle Fusion Applications, business intelligence, and business processes, allowing users to receive real-time information feeds from these systems.

Hear from Andy Kershaw, Senior Director of Product Management for Oracle Social Network as he talks live from Oracle OpenWorld 2011 after Larry Ellison announced Oracle Social Network - a secure collaboration tool for everyone you work with.

You also won't want to miss this webcast tomorrow to see Andy Kershaw give a demonstration of Oracle Social Network and learn how you can use Oracle Social Network to connect your people, your applications, your processes and your customers. 

Friday Oct 14, 2011

Webcast: Oracle Social Network -- Social Networking Without the Noise

Oracle Social Network -- Social Networking Without the Noise

Date: Thursday, October 20, 2011
Time: 11:00 AM PDT

Join us for this Webcast and learn why Oracle Social Network is the secure collaboration tool for everyone
you work with. Learn how Oracle Social Network:
  • Drives enterprise collaboration through natural conversations
  • Enables purposeful social networking without the noise
  • Builds cross-enterprise knowledge by integrating conversations with CRM, HCM and other
    business applications

Presented by:
Andrew Kershaw

Senior Director, Oracle Social Network Product Management

Tara Roberts
Vice President, Oracle Fusion CRM Product Management

We hope you'll join us!


Oracle WebCenter is the center of engagement for business—powering exceptional experiences for customers, partners, and employees. It connects people, process, and information with the most complete portfolio of portal, Web experience management, content, imaging and collaboration technologies.


« October 2015