Monday Oct 14, 2013

World Paper Free Day is Coming Next Week

Hello Everyone,

I am willing to bet that most of you have never heard of "World Paper Free Day" but yes, there really is such a thing!  Basically, it is a volunteer initiative to help businesses understand how reliance on paper-based processes can have a detrimental effect on how efficient your business is.  Here at Oracle, we are big believers in eliminating reliance on paper and all the problems it causes.  You may have seen one of our recent webcasts on the subject, or viewed one of our recent customer testimonials. Whatever the case, we encourage you to step back and evaluate the processes you have in place today and ask yourself, could this be better if the capture, scanning and routing of inbound documents, faxes and images was automated?

For many companies, the obvious first place to start is Accounts Payable Invoicing as pretty much every company on earth has an AP department.  But there are many other areas within a business that can benefit from process automation.  It might be the Procurement process, or General Ledger, or Sales Contract management or a Human Resource Management process.

World Paper Free Day is October 24th.  Why not make it a milestone for your organization and make it the day that you reconsider how you do business, and consider how Oracle WebCenter Imaging Solutions can help you make a change for the better. 

To see what other Oracle customers are already doing to save money and be more efficient, view our collection of customers success stories here.

Thursday Jul 18, 2013

Saving Money the Hyundai Way

Hyundai Motor Company is a well-known, global brand and is part of a very large, multi-faceted worldwide corporation.  The automotive division as been seeing some very rapid growth and all you have to do is notice how many Hyundai vehicles on the road these days to see proof positive of that.  (Disclosure: I recently joined the ranks of satisfied Hyundai owners - the Santa Fe is quite hard to beat!)  

But with rapid growth often comes growing pains, and Hyundai knew they needed to address infrastructure performance and even more importantly, process and team performance. With thorough planning and analysis, they devised a plan to centralize content management, drastically improve infrastructure performance by using the Oracle Exa platform and take advantage of Oracle integration up and down the software stack.  But perhaps more importantly, they also took a look at the WAY they do business and how their teams inter-operate and share information.

One big area for improvement turned out to be their reliance on paper-based business processes. Using paper for contracts, invoices, internal forms, documentation, operating procedure documents and many other information types was causing important business processes to be sluggish. Critically, information was becoming harder and harder to find as the volume of paper continued to increase. Something had to be done!  

Enter Oracle WebCenter Content and Imaging solutions.  By reducing the number of internal information silos in use, information became easier to locate.  By utilizing imaging and scanning technologies across their distributed office and showroom network they are realizing some very impressive cost reductions. Impressive as in a savings of around $1 Million U.S. Dollars per year!  Below is the quote that Hyundai issued about the savings they are getting: 

"We chose Oracle Exalogic, Oracle Exadata, and Oracle WebCenter Content to support our new document centralization system over their competitors as they offer stable storage for petabytes of data and high processing speeds. We have cut the overall time spent each day on document-related work by around 85%, saved up to US$1.1 million in paper and printing costs, laid the foundation for a smart work environment, and supported our future growth in the competitive car industry," said Kang Tae-jin, manager, General Affairs Team, Hyundai Motor Company.

Take a look around your office. Do you see people handling large amounts of paper as part of their every day jobs?  Is it easy for employees to quickly find the information they need so that fast, proper business decisions can be made? Are workers still copying and printing out paper documents to use as reference materials or to file?  And what happens to all that paper over time?  Is it stored properly and securely? Or do you have a large annual company bonfire every year?  :)

One thing is for sure - there is room for operational improvements no matter the size of your company. To be more competitive, Hyundai has to be as nimble and responsive as they can be.  You know what? It's working. The other metric in all of this is customer satisfaction and I can tell you from personal experience they have been quite impressive.  Yes, I still had to fill out a form when signing up for the lease, but I know it is being scanned, classified, recognized and routed efficiently due to Oracle WebCenter Imaging technology. The speed at which the process moved was very fast, there was no confusion or duplicate content, web access to my personal information and car details was immediately available and the sales, finance and service teams were in lockstep.

If you cannot say the same about how your business operates, we think we can help!

If you would like to see a short, introductory video illustrating the value of WebCenter Imaging, click this link to watch it now. If you would like to learn more about our Imaging solutions, how they work and hear more customer success stories and read up on other details, please visit our WebCenter Imaging solutions pages.

We hope to speak with you soon!

The Oracle WebCenter Team 

Tuesday Jul 16, 2013

Cats, Bacon and the Bottom Line

Recently I came across an Infographic illustrating the popularity of cats and bacon within web searches. The results are somewhat startling and as a marketing professional, it immediately had me wondering about how we could utilize this knowledge here on the Oracle WebCenter team.  

Well, the fact of the matter is that we are almost certainly NOT going to have a cat, bacon or any combination as a mascot or emblem anytime soon, even if it is a cat as cute as mine, seen here loitering in a box. What we are going to do is continue to focus on real business challenges that are vexing our customers today and help them find new ways to save money, increase efficiency and drive increased profitability.

One of the ways Oracle WebCenter is helping customers is via the automation of essential business processes like Accounts Payable invoicing.  While perhaps it is not as exciting as a kitten or a piece of bacon to some people, to those responsible for improving the bottom line, it's extremely important.  In a recent survey, 69% of accounts payable professionals surveyed chose reducing the cost of invoice processing as their top priority as they address the cost of doing business.

If this is important to you, we invite you to learn more about how WebCenter Imaging can automate your invoicing processes and be used across multiple transactional processes to lower costs, reduce errors and radically improve operating efficiency.  Be sure to check out our introductory video on the topic as well as our PDF booklet of customer successes in this area.  We hope we can assist you with the same type of improvements.  At the very least, you'll have more time to do those searches for kittens and bacon!  :)

And OK, after you have researched the ways Oracle WebCenter Imaging can help you run a more profitable business, you might want to see the aforementioned infographic. Given these numbers, you just might want to make your corporate mascot a kitten (or bacon). :)

Source: Marketo, July 2013

Monday Jul 15, 2013

Just sit right back and you'll hear a tale.....

This will not be the tale of a fateful trip or a three-hour tour gone awry.

But it is the all-too-familiar tale of modern organizations that in 2013, are still relying on paper-based business processes. Every time I am asked to "please fax in the form when it is complete", I wonder to myself... what is happening with this information? How will it get entered into whatever transactional system might be in place behind the scenes? Will it have to be re-typed by someone else or is it automatically scanned, intelligently recognized and routed appropriately, based on specific field values on the form?

Sadly, it is often the former scenario that takes place. Somewhere there is a clerk that must re-key in the data and hopefully make zero errors in the process. In the mean time, absolutely nothing else is happening with this business process and the result is hours or even days in unnecessary delays.

When it comes to a common process like Accounts Payable invoicing, these kinds of slow downs introduce a number of problems including late payment penalties, inability to handle growing invoice volumes and of course, the physical storage issue.

OK, so if the issue is so common, why don't more companies do something about it? Often times, organizations don't fully understand the cost savings opportunity in front of them and to some degree, there is the "it's working well enough for now so lets not spend any money on that issue" mentality at work, especially in a world of tight budgets.

More forward looking companies are investing in capture, scanning and imaging technologies that drive down their current costs and deliver a fast return on investment. If you are using Oracle E-Business Suite in conjunction with your AP processes, you really owe it to your self to learn more about how you can improve your existing processes with Oracle WebCenter Imaging Solutions

For starters, check out our recently created screencast on the topic, along with what we call a "Brag Book" that includes several customer stories confirming the real-life benefits of WebCenter Imaging. There are not any pictures of Ginger, Maryann or the Professor, but you will get ideas and insights from other customers about the value of WebCenter Imaging. Even better!  

And now, in the immortal words of Thurston Howell III.... "Quickly Lovey, another Perrier and lime!"

Have a good week everyone....

Thursday Mar 17, 2011

Webcast: Optimize Accounts Payable Through Automated Invoice Processing


Is your accounts payable process still very labor-intensive? Then discover how Oracle can help you eliminate paper, automate data entry and reduce costs by up to 90% - while saving valuable time through fewer errors and faster lookups.

Join us on Tuesday, March 22 at 10 a.m. PT for this informative Webcast where Jamie Rancourt and Brian Dirking will show how you can easily integrate capture, forms recognition and content management into your PeopleSoft and Oracle E-Business Suite accounts payable systems. You will also see how The Home Depot, Costco and American Express have achieved tremendous savings and productivity gains by switching to automated solutions.

Learn how you can automate invoice scanning, indexing and data extraction to:
  • Improve speed and reduce errors
  • Eliminate time-consuming searches
  • Utilize vendor discounts through faster processing
  • Improve visibility and ensure compliance
  • Save costs in accounts payable and other business processes
Register today!


About

Oracle WebCenter is the center of engagement for business—powering exceptional experiences for customers, partners, and employees. It connects people, process, and information with the most complete portfolio of portal, Web experience management, content, imaging and collaboration technologies.

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