You Can Deliver an Engaging Online Experience Across All Phases of the Customer Journey
By Christie Flanagan on Nov 05, 2012
Engage. Empower. Extend.
Today’s customers have higher expectations and more choices than ever before. To succeed in this environment, organizations must deliver an engaging online experience that is personalized, interactive and consistent across all phases of the customer journey. This requires a new approach that connects and optimizes all customer touch points as they research, select and transact with your brand. Oracle WebCenter Sites combines with other customer experience applications such as Oracle ATG Commerce, Oracle Endeca, Oracle Real-Time Decisions and Siebel CRM to deliver a connected customer experience across your websites and campaigns.
Attend this Webcast to learn how Oracle WebCenter:
- Works with Oracle ATG Commerce and Oracle Endeca to deliver consistent and engaging browsing, shopping and search experiences across all of your customer facing websites
- Enables you to optimize the performance of your online initiatives through integration with Oracle Real-Time Decisions for automated targeting and segmentation
- Connects with Siebel CRM to maintain a single view of the customer and integrate campaigns across channels