WebCenter for Transportation: Directorate General of Civil Aviation Streamlines Key Aviation Applications

Directorate General of Civil Aviation Streamlines Key Aviation Applications Access, Improves Productivity and Reduces Maintenance Costs

A part of the French Ministry of Ecology, Energy, Sustainable Development, and Urban Planning (MEEDDAT), the Directorate General of Civil Aviation (DGAC), is the state agency guaranteeing air traffic security and safety. As a service provider for airlines, DGAC manages air traffic for more than 3 million flights per year, supporting 125 million passengers across 500 airports. The organization selected Oracle to ensure structured and efficient Web access to information, consolidate business applications on a single platform, and reduce the complexity and cost of managing its existing information system.

Oracle Customer:  Directorate General of Civil Aviation (DGAC)
Location:  Paris, France
Industry:  Travel and Transportation
Employees:  12,500
Annual Revenue:  Under $100 Million


DGAC Cuts Subscription Costs with Oracle WebCenter Portal

Using Oracle WebCenter Portal, Oracle SOA Suite, and Oracle Exalogic, DGAC reduces the cost of subscriptions to newsletters and provide to its 12,500 employees a collaborative workspace portal.


Challenges

  • Foster collaborative practices, build collective intelligence, improve knowledge sharing, and increase paperless processes to improve air traffic control agents’ productivity
  • Accelerate the integration of DGAC business applications as financial, human resources, technical data management, into the new virtual office infrastructure
  • Consolidate and standardize key aviation applications on a comprehensive and scalable platform, to reduce management costs and ensure high-availability
  • Provide airlines and airports with structured and high performing access to the portal
  • Position the information system department -as a vector of transformation and of modernization for the organization

A word from Directorate General of Civil Aviation (DGAC)

– "The Directorate General of Civil Aviation is taking advantage of Oracle Exalogic’s consistent platform to provide a consolidated view of our applications and support our overall modernization strategy. Thanks to Oracle, we have saved roughly one million Euros on maintenance costs for the old applications."- Jean Pierre Desbenoit, Director of Information Systems and Modernization, Directorate General of Civil Aviation

Solutions

Oracle Product and Services

  • Deployed the virtual office infrastructure on Oracle WebCenter Portal, improving communication, collaborative processes and Web applications access for 12,000 employees
  • Reduced the size of attachments in the e-mail system by 30% with a collaborative workspace portal that can offer agents the information they need and enhance security management and storage space
  • Saved US$260,000 on annual newspaper subscription costs by allowing every agent to access rich site summary (RSS) flows on the Oracle Portal
  • Optimized employee reclassifications and retraining, thanks to training processes accessible to the administrative agent and the financial manager in the virtual office infrastructure provided by Oracle Portal
  • Improved technical information traceability and the ability to produce new educational materials and training for agents with Oracle User Productivity Kit
  • Enabled structured extranet access to airline companies and airports, allowing them to access airline traffic resources by deploying Oracle WebCenter Portal on Oracle Exalogic
  • Consolidated key business applications using Oracle SOA Suite and Oracle Exalogic, to save more than 1,000 worker days annually to maintain applications, and approximately US$1 million for technical outsourcing,
  • Gained the ability to improve reliability and availability of the intranet and extranet by implementing two fully redundant Oracle Exalogic platforms to achieve business continuity

Why Oracle

"We selected Oracle because, from a functional point of view, its solutions meet our users’ expectations. On a technical level, its solutions integrate seamlessly with our existing infrastructure. Oracle also meets our cost and strategy needs in the short, medium, and long term—enabling us to overcome existing information system issues as well as prepare to meet future challenges," said Jean Pierre Desbenoit, director of information systems and modernization, Directorate General of Civil Aviation.

Implementation Process

With the support of Klee Group, DGAC implemented virtual office architecture on Oracle WebCenter Portal. The platinum partner Easyteam helped the organization to consolidate its key business applications on an Exalogic platform, using Oracle SOA Suite.

Partner

Oracle Platinum Partner Easyteam and Klee Group provided consulting and expertise services to implement a reliable and standardized platform, consistent with the DGAC modernization strategy.


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