WebCenter Customer Spotlight: Toyo Engineering Corporation

Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter

 Solution Summary

Toyo Engineering Corporation (Toyo) was established in 1961 after the company separated from the engineering and maintenance section of Toyo Koatsu (now known as Mitsui Chemicals). Since then, Toyo has worked on thousands of plant engineering projects in more than 50 countries, and it is a globally recognized leader in its field.

 Toyo needed to improve collaboration between global subsidiaries, external companies, and staff in remote locations. It also wanted to enhance communication between project management teams, and engineering, procurement, construction, and other business process units, so each department had timely access to the latest design, engineering, and project information.

Based on Oracle WebCenter Content with a workflow function in a cloud environment, Toyo established a flexible, scalable, and highly durable document management system that allows global project personnel to use it 24 hours a day, 365 days a year.

Toyo expects to significantly reduce e-mail volume, improve  project efficiency,  enhance user and customer satisfaction and to save an anticipated US$2.4 million (200 million yen) per year on printing, copying, and delivery expenses.



Company Overview
Toyo Engineering Corporation (Toyo)
was established in 1961 after the company separated from the engineering and maintenance section of Toyo Koatsu (now known as Mitsui Chemicals). Since then, Toyo has worked on thousands of plant engineering projects in more than 50 countries, and it is a globally recognized leader in its field.

Business Challenges
Toyo needed to improve collaboration between global subsidiaries, external companies, and staff in remote locations. It also wanted to enhance communication between project management teams, and engineering, procurement, construction, and other business process units, so each department had timely access to the latest design, engineering, and project information.

Their main business objectives were:

  • Reduce e-mail volumes from up to 400 per day for each project manager
  • Simplify and enhance communication between globally dispersed project personnel
  • Adopt a shared document management model to prevent duplicated & scattered content and deliver relevant documents in timely manner
  • Change business processes to ensure electronic documents are regarded as valid as hard copies
  • Share and deliver knowledge about productive techniques and ideas from Japan with global subsidiaries and external companies

Solution Deployed
Toyo launched a new project document management system called SHOKA, which means ‘bookshelf’ in Japanese.

Based on Oracle WebCenter Content with a workflow function in a cloud environment, Toyo established a flexible, scalable, and highly durable document management system that allows global project personnel to use it 24 hours a day, 365 days a year.

The strength of SHOKA is that it can be accessed from anywhere through a secure internet connection, whether you are working in Japan or overseas,” said Shuntaro Saito, project IT group, IT management and control unit, Toyo Engineering Corporation. “This enables remote users to continue their project work exactly as if they were at head office.” 

Business Results
  • Expected to save an anticipated US$2.4 million (200 million yen) per year on printing, copying, and delivery expenses
  • Improved project efficiency by establishing a centralized document management system, standardizing project document structures, file naming rules, and document authorization methods
  • Enhanced user and client satisfaction by providing  7x24 secure and online access to relevant content

Electronic document management is an indispensable way to improve project information flow between our global engineering subsidiaries, construction sites, and external companies in remote locations. Oracle WebCenter Content enabled us to establish a dynamic business information management system that can quickly deliver the latest design information to the relevant project execution offices and show a project’s progress, based on the status of various documents.

Toshio Hayashi, Deputy General Manager—IT Management and Control Unit, Toyo Engineering Corporation


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