Modernizing the Self-Service Experience
By Kellsey Ruppel-Oracle on Mar 17, 2014
Oracle WebCenter Portal: A Comprehensive and Pre-Integrated Portal Platform
Self-Service Websites have become an integral element of a Web user's interface with organizations they conduct business with. Whether they are customers, partners, or employees - these users expect to interact with the organization from the Web anytime, anywhere, and from any device.
Oracle WebCenter Portal provides IT with a comprehensive and flexible platform which can be used to quickly build portals and composite applications. This common user experience architecture is based on ADF and combines run-time and design time customization of applications in one unified platform.
Oracle WebCenter Portal can help your organization:
- Reduce Operational Costs: Limit high-cost / low-value interactions by delivering a high-value experience through a fully integrated self-service portal which directly presents users with content, data, and interactions that they need/want.
- Improve User Experience: Engage employees, partners, and customers through self service web interactions to maximize their value and loyalty. Create additional value for existing customers and connect on the items most important to them.
- Speed Development: Expose key data and processes from back-end applications securely and effectively by providing developers with a comprehensive and flexible user experience platform that includes an extensive library of reusable components
- Increase Business Agility: Standardizing on a proven platform which is certified with on the most comprehensive Middleware technology stack in the world.