Do you know your customers?
By Michael Snow on Nov 08, 2011
Drive Customer Engagement with a Personalized, Social & Multi-channel Online Experience
Date: Thursday, November 17, 2011
Time: 10:00 AM PST - 11:00 AM PST
Is your organization ready to handle today’s demands and high expectations for a socially enabled, multichannel online experience? Web Experience Management has gained improved relevance as individuals increasingly expect their online encounters to be targeted to their interests in dynamic, entertaining and engaging experiences no matter where they are connected. For Web marketers, this new imperative presents a unique set of challenges when it comes to engaging with their customers online. In order to succeed in today’s competitive global online world, organizations must be able to create a relevant and interactive cross-channel experience that will drive the success of their marketing and customer initiatives.
Attend this webcast and hear Kathleen Reidy, Senior Analyst, Enterprise Software at The 451 Group, provide critical and timely insight into the competitive dynamics of Web Experience Management innovation in organizations today.
With Oracle WebCenter, organizations can empower their marketers and line-of-business staff to create a personalized, targeted, social experience across online channels that will engage customers with the organization. With WebCenter businesses can manage a large, global web presence with ease and use the online channel to drive the success of their business.
Attend this webcast: “Drive Customer Engagement with a Personalized, Social & Multi-channel Online Experience” to learn how the Web Experience Management solution from Oracle WebCenter can help your organization:
- Drive a personalized and relevant experience for site visitors using targeting and end-user personalization
- Create a social online experience with user-generated content and integrations with third-party social sites
- Engage customers across channels, including web, mobile and social
- Empower your marketers and LOB staff to manage the online customer experience, across a large, global organization, and deliver rapid time-to-market for web campaigns and communications
Don't hide from your customer engagement problems!