Customer Webcast: Alcatel-Lucent Creates a Modern User Experience
By Kellsey Ruppel on Jun 17, 2010
Today, customer satisfaction is critical to a company's long-term success. With customers searching the internet to find new solutions and offerings, it's more important than ever to deliver a modern and engaging user experience that's both interactive and community-based.
Join us on June 30th for this exclusive LIVE Webcast with Saeed Hosseiniyar, CIO of Alcatel-Lucent's Enterprise Products Group, and Andy MacMillan, Vice President of Product Management for Oracle's Enterprise 2.0 Solutions.
You'll learn how a modern customer service portal with integrated Web 2.0 and social media features can:
- Improve customer satisfaction by delivering rich, personalized and interactive content
- Speed product development by facilitating participation and feedback from customers through online communities
- Improve ROI with a unified platform that delivers content to employees, partners and customers
- You'll walk away with concrete strategies, best practices and real-world insights on how to transform your company's brand with a next-generation customer service and support site.
Register today for this complimentary live Webcast!