Customer Webcast: Alcatel-Lucent Creates a Modern User Experience

Today, customer satisfaction is critical to a company's long-term success. With customers searching the internet to find new solutions and offerings, it's more important than ever to deliver a modern and engaging user experience that's both interactive and community-based.

Join us on June 30th for this exclusive LIVE Webcast with Saeed Hosseiniyar, CIO of Alcatel-Lucent's Enterprise Products Group, and Andy MacMillan, Vice President of Product Management for Oracle's Enterprise 2.0 Solutions.

You'll learn how a modern customer service portal with integrated Web 2.0 and social media features can:

  • Improve customer satisfaction by delivering rich, personalized and interactive content
  • Speed product development by facilitating participation and feedback from customers through online communities
  • Improve ROI with a unified platform that delivers content to employees, partners and customers
  • You'll walk away with concrete strategies, best practices and real-world insights on how to transform your company's brand with a next-generation customer service and support site.

Register today for this complimentary live Webcast!

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Oracle WebCenter is the center of engagement for business—powering exceptional experiences for customers, partners, and employees. It connects people, process, and information with the most complete portfolio of portal, Web experience management, content, imaging and collaboration technologies.

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