2010 Enterprise 2.0 Blazer: Texas A&M University System

2010 Enterprise 2.0 Blazer: Enterprise 2.0 Leader Award

The Enterprise 2.0 Leader Award was given to the customer with the best Enterprise 2.0 deployment adopting Web 2.0 technologies with a comprehensive enterprise-grade portal, content management and collaboration platform. The customer has also integrated Enterprise 2.0 with applications and business processes to create a modern Enterprise 2.0 environment. This year's recipient was Texas A&M University System and the partners involved in the implementation were Red Samurai Consulting and Keste.

TexasAM-Red-Keste.jpgCompany Background

 

Epik-Maestro is a unified, modern Enterprise 2.0 system designed to manage research resources and expertise of Texas A&M University System (TAMUS). TAMUS is comprised of 11 Universities, 7 State Agencies and a Health Science Center. TAMUS educates nearly 115,000 students and employs almost 27,000 faculty and staff. This year they have more than $700 million in research activities and Epik-Maestro provides the platform to manage and track research activities, and allows for better collaboration and faster and efficient communication.

Business Challenges

Before Epik-Maestro, managing research was a time-consuming process. Most of the approval processes were done manually, which meant the researchers had to be physically present to approve the documents. That process has been streamlined by providing researchers the ability to approve documents and upload the required documents online, which has improved the efficiency several fold since their researchers are travelling most of the time. Universal Content Management (UCM) provides a better way to store documents and other unstructured data and a unified way to search documents. Also with the out-of-the-box integration with WebCenter, it was easy for Texas A&M University System to get the system up and running without the integration hassles.

Why Oracle?

TAMUS is primarily an Oracle shop and they are also using Oracle Portal extensively, so they were able to move portlets built using JSR 168 into the WebCenter Framework without having to rewrite any code or redo the work that had already been done. This was huge for them, as it saved a lot of development time and freed up development resources. Also, TAMUS plans to store research related documents like proposals, contracts and budgets in UCM and WebCenter provides an out-of-the-box integration with UCM, making it seamless to access content stored in UCM through the WebCenter interface. Similarly, wikis, blogs, announcements & discussions are also available out-of-the-box, so they were able to get the system up and running without too many integration hassles.

Solution Overview

TEES, one of the agencies of TAMUS, has a researcher portal named Epik-Maestro which was built using Oracle Portal. The researchers of TEES were using this portal to track their research and the system became very popular. So, the Chancellor and the CEOs of TAMUS approved the development and implementation of an integrated research administration to be used by all of the system members.

TAMUS was looking to build an integrated research information system that would streamline the previously time-consuming process of managing research projects across multiple institutions and empower researchers with a more dynamic and flexible user interface. They were looking for a way to simplify the research administration process to make sure the researchers have all the information they need at their finger tips. Additionally, they needed the solution to deliver a role-based view of system wide research and grants information through customizable researcher portals. Taking all these factors into consideration, Oracle WebCenter Suite seemed like the obvious choice as it provides a complete, open and integrated Enterprise 2.0 platform.

Epik-Maestro is built using Oracle Application Development Framework (ADF) and Oracle WebCenter. TAMUS is actually working on a couple of projects in multiple phases - one externally facing and one internally facing. Within the externally facing site, external audiences can search for experts within Texas A&M University System based on the Advanced Keyword search, which allows users to find relevant experts quickly and easily when needed. Users can also read the latest research news and opportunities from Grants.gov. For their internal audiences, they have built a Researcher portal, where researchers can get information on everything related to their accounts and projects - like balances with transactional drill downs fetched from different systems thru web services and Composer components that researchers can use to personalize their home pages based on the components relevant to them. They can also use Enterprise 2.0 services like blogs and wikis within the portal, which helps to improve collaboration and communication. In the Executive portal that is in works, executives and Board of Regents will be able to see summaries based on Researcher, Organization, Sponsor and so on and that is built using ADF Data Visualization components. In Phase II of their project they plan to include more components of WebCenter like the Presence Server and People Connections.

TexasA&MAward.jpg
Accepting the award on behalf of Texas A&M University System was Leonarda Horvat, Chief Information Officer. Congratulations!

 

For more information on Texas A&M University System and their use of Oracle's Enterprise 2.0 Solutions, check out the following resources:

About Red Samurai Consulting

Red Samurai Consulting is focused on Oracle Fusion Middleware and Oracle SOA technologies. The primary goal is to help customers to benefit from Oracle Fusion technologies by providing technical consulting and training. Red Samurai provides services for architecture development, technical issues solving, audit, mentoring and leading developers in Oracle Fusion projects.

Red Samurai Consulting services are delivered to customers by Andrejus Baranovskis, Oracle ACE Director. Andrejus' primary goal in Oracle projects is to drive conversion to Oracle Fusion and Oracle SOA technologies.

TexasAM-Award.jpgAbout Keste

 

Keste is an Oracle software solutions and development company headquartered in Dallas, TX. As a Platinum member of the Oracle® Partner Network, Keste develops solutions that help automate and optimize complex business processes. Recognized as one of the fastest-growing businesses by both the Inc 5000 and Dallas 100 Awards, Keste is a premier business solutions organization focused on the execution, delivery and support of enterprise software for technology, communications and industrial manufacturing. With solution centers in the United States and India, Keste has international experience developing efficient and cost-effective solutions for Fortune 500 and Forbes Global 2000 clients by leveraging Oracle technology and applications. Learn how Keste and Oracle work together to provide industry-leading Enterprise 2.0 solutions in this white paper.

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