Wednesday Nov 27, 2013

Internet of Things (IoT) Thanksgiving Special: Turkey Tweeter (Part 3)

In the spirit of Thanksgiving this week being celebrated on Thursday in the USA

This post is shared from our Oracle Java Community. 
Hinkmond Wong's Weblog

By hinkmond on Nov 21, 2013

OK, sports fans. You've got your Vernier Go!Temp USB probe connected. It looks good with lsusb and you can see the /dev/ldusb0 device in your Raspberry Pi Linux shell.

So, how do you write a Java SE Embedded app to read in the turkey temp values. Well, as with most things, you search the Web and you can find how it was done previously in other non-Java inferior programming languages. <img src=" title=";-)" style="border: none;" /> Here's a great example in Python on the finninday.net site.

See: finniday.net Go!Teamp example in Python

It shows the reverse engineered byte format of the data coming over USB from the Vernier Go!Temp probe. Booyah! That's what we need to write a Java SE Embedded app. And, here it is...

/**
 *
 * @author hinkmond
 * Copyright © 2013 Oracle and/or its affiliates. All rights reserved.
 */
public class TurkeyTweeter {

    /**
     * @param args the command line arguments
     */
    public static void main(String args[]) {
        Date date;
        FileInputStream fis = null;
        DataInputStream dis = null;
        byte   b[];
        
        double tempavg, c, f;
        int    samplecount=0, sequence=0, temp1=0, temp2=0, temp3=0;
        
        final double VERNIER_SCALING_FACTOR=126.74;
        final double VERNIER_CALIBRATION_OFFSET=5.4;

        b = new byte[8];

        // Loop to keep reading temperature
        while (true) {
            int available;

            try {
                fis = new FileInputStream("/dev/ldusb0");
                dis = new DataInputStream(fis);
            } catch (FileNotFoundException fnfe) {
                System.out.println("Cannot find temp sensor");
                fnfe.printStackTrace();
                System.exit(-1);
            }

            // Read 8 bytes from Vernier Go!Temp USB probe
            //   Format:
            //     Byte 0:   Sample Count
            //     Byte 1:   Sequence Index
            //     Byte 2-3: First temp sample
            //     Byte 4-5: Second temp sample
            //     Byte 6-7: Third temp sample
            try {
                if (dis != null) {
                    available = dis.read(b, 0, 8);
                    samplecount = b[0];
                    sequence = b[1];
                    temp1 = b[2] + b[3] * 256;
                    temp2 = b[4] + b[5] * 256;
                    temp3 = b[6] + b[7] * 256;
                }
            } catch (IOException ioe1) {
                System.out.println("Unable to get data from temp sensor");
                ioe1.printStackTrace();
            }
            
            tempavg = (temp1 + temp2 + temp3) / 3.0;
            c = tempavg / VERNIER_SCALING_FACTOR - VERNIER_CALIBRATION_OFFSET;
            
            // Convert from Fahrenheit to Celcius
            f = ((9.0/5.0) * c) + 32.0;
            
            double temperature = roundDouble(f);
            
            date = Calendar.getInstance().getTime();

            Format formatter = new SimpleDateFormat("E MMM d kk:mm:ss");
            String timedateString = formatter.format(date);

            System.out.println(timedateString+"  "+temperature);

            try {
                if (dis != null)
                    dis.close();
                if (fis != null)
                    fis.close();
            } catch (IOException e) {
                e.printStackTrace();
            }
            try {
                Thread.sleep(1000);
            } catch (InterruptedException ie) {
                ie.printStackTrace();
            }
        }
    }

   public static double roundDouble(double value) {
        double result = value * 100;
        result = Math.round(result);
        result = result / 100;
        return(result);
   }
}

Compile using javac, lather, rinse, repeat. And, here's the output running on the RPi (NOTE: Remember, you must run as root to access the /dev/ldusb0 device):

pi@raspberrypi ~ $ sudo java -jar TurkeyTweeter.jar
Thu Nov 21 16:42:59  71.59
Thu Nov 21 16:43:00  72.39
Thu Nov 21 16:43:01  72.39
Thu Nov 21 16:43:02  72.39
Thu Nov 21 16:43:03  72.39
Thu Nov 21 16:43:04  72.39
Thu Nov 21 16:43:05  72.39
Thu Nov 21 16:43:06  72.39
Thu Nov 21 16:43:07  72.39
Thu Nov 21 16:43:08  72.39
Thu Nov 21 16:43:09  72.39
...
As you can see, it's 72 degrees Fahrenheit in my office. The turkey won't be that temperature roasting in the oven on Thanksgiving, but we have now confirmed this part of the Turkey Tweeter works. Exciting, isn't it? <img src=" title=":-)" style="border: none;" /> Next up, we will write the Java code to tweet out the values of our poor turkey as it cooks... (Yeah, poor turkey until it's inside my tummy. Then, it's yummy turkey!)

See the full series on the steps to this cool demo:
Internet of Things (IoT) Thanksgiving Special: Turkey Tweeter (Part 1)
Internet of Things (IoT) Thanksgiving Special: Turkey Tweeter (Part 2)

Tuesday Nov 26, 2013

Internet of Things (IoT) Thanksgiving Special: Turkey Tweeter (Part 2)

In the spirit of Thanksgiving this week being celebrated on Thursday in the USA

This post is shared from our Oracle Java Community. 
Hinkmond Wong's Weblog

By now you should have received your Vernier Go!Temp USB Temperature Probe and it is getting really close now to Turkey Day, so you want kick your Internet of Things (IoT) Turkey Tweeter project into high gear now.

First, we need to test the temperature probe before sticking it into unknown places, namely our delicious IoT bird on Thanksgiving. So, take your Go!Temp USB temperature probe and plug it into your Raspberry Pi device, just like in this photo.

See:

Connect Go!Temp Probe

If all went well on your Raspberry Pi, you should be able to bring up a terminal shell connected to your RPi and type "lsusb" to verify that the Go!Temp probe is now connected.

pi@raspberrypi ~ $ lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 0424:9512 Standard Microsystems Corp.
Bus 001 Device 003: ID 0424:ec00 Standard Microsystems Corp.
Bus 001 Device 005: ID 08f7:0002 Vernier EasyTemp/Go!Temp

If your output looks like above, especially the last line where it says the Vernier Go!Temp was recognized and is connected as Device 005, you are golden.

One last check before we start to program using a Java SE Embedded app to grab the temperature readings is to make sure the /dev/ldusb0 device is present. So, type this command and make sure your output matches:

pi@raspberrypi ~ $ ls -l /dev/ldusb0
crw------T 1 root root 180, 176 Nov 18 17:25 /dev/ldusb0

If all that looks good, you're ready for the next step which is to write a Java SE Embedded app to read the temperature values, and eventually write code with IoT intelligence to tweet out the status of your turkey while it's cooking so that it becomes an Internet of Things connected bird on Twitter. Look for that in the next part of this series... Mmmmm... I can almost smell that turkey roasting... <img src=" title=":-)" style="border: none;" />

See the full series on the steps to this cool demo:
Internet of Things (IoT) Thanksgiving Special: Turkey Tweeter (Part 1)


Drawing it all out. WebCenter from Redstone Content Solutions

The value that Oracle WebCenter brings to organizations has been well-documented but is also multi-faceted. When there are multiple facets to anything, that can also mean additional complexity that can seem daunting until you isolate the specific business challenges that need addressing, prioritization and then taking the time to "draw out" how to best address those challenges in the most cost-effective way possible.

Redstone Content Solutions is a long time Oracle partner and has assisted many organizations with their planning, deployment and technical expertise. Their mission statement is simply to "provide organizations with the tools necessary to securely accumulate and disseminate knowledge". This may include a variety of actual technologies deployed to work together in order to achieve specific business goals, including WebCenter Portal, Sites and Content.

To better illustrate how WebCenter can be used to meet common business objectives, Redstone has created an entertaining short video to show how WebCenter can best be used to create, share, manage and distribute information to the benefit of your business. Take a minute to check it out here and be sure to visit them at http://www.redstonecontentsolutions.com to learn more.

Monday Nov 25, 2013

Internet of Things (IoT) Thanksgiving Special: Turkey Tweeter (Part 1)

In the spirit of Thanksgiving this week being celebrated on Thursday in the USA

This post is shared from our Oracle Java Community. 
Hinkmond Wong's Weblog

By hinkmond on Nov 06, 2013

It's time for the Internet of Things (ioT) Thanksgiving Special. This time we are going to work on a special Do-It-Yourself project to create an Internet of Things temperature probe to connect your Turkey Day turkey to the Internet by writing a Thanksgiving Day Java Embedded app for your Raspberry Pi which will send out tweets as it cooks in your oven.

If you're vegetarian, don't worry, you can follow along and just run the simulation of the Turkey Tweeter, or better yet, try a tofu version of the Turkey Tweeter.

Here is the parts list:

 1 Vernier Go!Temp USB Temperature Probe
 1 Uncooked Turkey
 1 Raspberry Pi (not Pumpkin Pie)
 1 Roll thermal reflective tape
You can buy the Vernier Go!Temp USB Temperature Probe for $39 from here:http://www.vernier.com/products/sensors/temperature-sensors/go-temp/. And, you can get the thermal reflective tape from any auto parts store. (Don't tell them what you need it for. Say it's for rebuilding your V-8 engine in your Dodge Hemi. Avoids the need for a long explanation and sounds cooler...) <img src=" title=";-)" style="border: none;" />

The uncooked turkey can be found in your neighborhood grocery store. But, if you're making a vegetarian Tofurkey, you're on your own... The Java Embedded app will be the same, though (Java is vegan). <img src=" title=":-)" style="border: none;" />

So, grab all your parts and come back here for the next part of this project...


Wednesday Nov 20, 2013

Reducing Costs and Improving Business Efficiency with Enterprise Content Management

As a lot of you know, there are many benefits that come with managing content properly and efficiently across the organization, the true measure of success is demonstrated in real-life business scenarios. How any organization manages content has a direct impact on business efficiency, employee productivity, IT infrastructure complexity, and certainly, the bottom line.

With that in mind, we have compiled a collection of Oracle WebCenter Content customers to showcase the specific benefits that each of them have realized.   While every vendor in the ECM space talks about the value that can be realized from effective content and information management, the proof ultimately comes from existing customers and the real-life value that they are realizing. This most recent compilation of customer success stories includes testimonials and examples from Toyo Engineering, Texas A&M University, Schneider National, Mortenson Construction and others.

Click this link to take a look at these various customer case studies and see for yourself how Oracle WebCenter Content can make a real difference. We think you will gain insights into how you can do the same within your organization and realize new successes of your own. 

Tuesday Nov 19, 2013

Taming the SharePoint Beast

Microsoft SharePoint has been around for over a decade now and many companies have it in use to some degree, either departmentally or across the company. And most of these companies will tell you that when it comes to managing the growth of content and information, SharePoint introduces some, ahem, challenges. SharePoint sites tend to proliferate out of control and this eventually introduces many of the same headaches that companies were looking to overcome when they deployed SharePoint as a replacement for file shares.

For many organizations, integrating SharePoint with Oracle WebCenter is an ideal solution to reduce storage costs, improve archiving and retention policy adherence and lower operating costs. Be sure to join Fishbowl Solutions and Oracle on Thursday, November 21st as they discuss the business benefits of storing and managing content created in SharePoint within Oracle WebCenter Content. Members of Fishbowl's and Oracle's product management staff will discuss and demonstrate how the features of each of their SharePoint integration's can help you and your organization ensure compliance, reduce storage costs, and improve content accessibility.

Make plans now to attend and learn for yourself how Fishbowl Solutions and Oracle have positioned their connector integrations to solve specific content management business problems that organizations have encountered with SharePoint.

Attendees of this webinar will learn:

  • The business benefits of storing and managing content in Oracle WebCenter
  • Use cases for Fishbowl's and Oracle's integration with SharePoint
  • Which integration option is best for you and your organization

Date: November 21st, 2013

Time: 1:00 - 2:00 PM EST, 12 - 1:00 PM CST

Click Here To Register

UPDATE:  The webinar recording is available and can be accessed here: http://www.youtube.com/watch?v=e_21I1-uEZI&feature=c4-overview&list=UUBKuROkYpbVCokw2kYuhH9Q

Sunday Nov 17, 2013

Just how bad is your current content management strategy?

For many companies, content management is an after thought.  Valuable documents, forms, images, videos and countless other forms of content are scattered across applications, shared drives, local drives and various repositories. To make matters worse, a lot of the information in these locations is garbage - it has no remaining value.  Companies find themselves storing strategic plans and executive presentations along with the announcement flyer from last years ice cream social.  It's time to demand better.

The more your company grows, the worse this problem gets.  At some point, something has to be done in order to get information under control.  The endless growth of documents, files and other information eventually demands your attention but where should you first focus your efforts?  Every company is different and is going to have different areas that need immediate attention. To that end, we have developed a very quick and easy online assessment tool that will help you develop an initial set of focus areas.  You cannot (and should not) try to solve every problem at once, so setting the right priorities is essential.

Our goal here on the Oracle WebCenter team is to help customers make the right decisions about how to manage information and then deliver it in a way that optimizes the desired user experience.  We encourage you to consider how you manage and store your most valuable information, how you sort the proverbial wheat from the chaff, and make the most of the resources you have available.  

Check out our new WebCenter Content information page for more details and insights on how your company can be as efficient as possible. Then let us know how we can help your company in the same way we have helped so many others.

Friday Nov 15, 2013

WebCenter Portal 11.1.1.8 – Customize your Profile page

Guest post today by: Mitchell Palski, WebCenter Sales Consultant

The Oracle WebCenter Portal People Connections service provides social networking tools for creating, interacting with, and tracking the activities of a user’s connections. WebCenter enables users to manage their personal profiles, access the profiles of other users, provide ad hoc feedback, post messages, track activities, and connect with others.

A Profile provides users with a variety of views into their own profile, as well as other users' profile information. Such information can include a user's email address, phone number, office location, department, manager, direct reports, and more. Profile takes the bulk of its information from the back-end identity store that provides a WebCenter Portal application with its list of users. Additionally, a Profile may offer opportunities for altering some of this information and for providing additional data that is not included in the identity store.
Here is an example of my profile page in one of our Oracle demonstration environments:
Profile Page

By default, not all sections of the user profile are editable by a user and viewable by other users. It is the administrator's job to specify the information to show in each section of the profile and determine whether users are allowed to edit their profile data and their application password within the WebCenter Portal.

To configure the Profile:

1. Open WebCenter Portal Administration.
2. Click Tools and Services, and then select People Connections. Tabs with the names of People Connections features appear to the right.
3. Click the Profile tab to bring it forward.
People Connection Settings
In the Profile Access section of this page, an administrator can control view settings around the sections of the profile. There are two sections under “View settings” that need to be considered when an administrator wants to hide a section of the profile:
• Who can view this section
• Allow Owner Override
For example, a number of my customers have asked about hiding the “Personal Information” section for their users because their users are employees and they don’t want them to share information such as their personal address. In this case, if the administrator logs in as an administrator change “Who can view this section” to “None” a user can still change that setting in their personal Preferences.
**Note: the columns in the Profile Access table can be reordered.
Profile Access
By default, not all of the attributes in a user’s profile are editable. Use the Profile Attributes – Edit Settings section of this page to enable and disable which attributes can be edited by a user through their web browser. For example, you may want to allow a user to edit their Business Contact Attributesinformation from their profile page.


Conclusion

It is important to consider how a user’s information is being used in your Portal environment before making changes to this page. Some questions to ask are:
• Is this information being managed elsewhere?
• Is user information being used to network?
• Are there any security concerns around allowing users to enter user information?
For more information on configuring your People Connections Service and User Profile, please refer to these Oracle WebCenter Portal documentation links:

Thanks for your time! Please comment on this post and let us know if this article is helpful for you and your organization!


 Learn how Oracle WebCenter Portal delivers secure, role-based, and personalized portal solutions that optimize the connections between people, information, and applications.

Empower End Users with Integrated Self-Service Portals
->LEARN MORE TODAY!<-

Wednesday Nov 13, 2013

Top Reasons You Need A User Engagement Platform

Guest post by: Amit Sircar, Senior Sales Consultant, Oracle

Deliver complex enterprise functionality through a simple intuitive and unified User Interface (UI)

The modern enterprise contains a wide range of applications that are used to manage the business and drive competitive advantages. Organizations respond by creating a complex structure that results in a functional and management grouping of users. Each of these groups of users requires access to multiple applications and information sources in order to perform their job functions. This leads to the lack of a unified view of enterprise information, inconsistent user interfaces and disjointed security.

To be effective, portals must be designed from the end-user perspective, enabling the user to accomplish as many tasks as possible while visiting the fewest number of portals. This requires rethinking the way that portals are built, moving from a functional business unit perspective to a user-focused, process-oriented point of view.
Oracle WebCenter provides the Common User Experience Architecture that allows organizations to seamlessly present a unified view of enterprise information tailored to a particular user’s role and preferences. This architecture provides the best practices, design patterns and delivery mechanism for myriad services, applications, and data sources.  In order to serve as a primary system of access, Oracle WebCenter also provides access to unstructured content and to other users via integrated search, service-oriented artifacts, content management, and collaboration tools.

Provide a modern and engaging experience without modifying the core business application

Web 2.0 technologies such as blogs, wikis, forums or social media sites are having a profound impact in the public internet.  These technologies can be leveraged by enterprises to add significant value to the business. Organizations need to integrate these technologies directly into their business applications while continuing to meet their security and governance needs. To deliver richer connections and become a more agile and intelligent business, WebCenter provides an enterprise portal platform that contains pre-integrated, standards-based Enterprise 2.0 services. These Enterprise 2.0 services can be easily accessed, integrated and utilized by users. By giving users the ability to use and integrate Enterprise 2.0 services such as tags, links, wikis, activities, blogs or social networking directly with their portals and applications, they are empowered to make richer connections, optimize their productivity, and ultimately increase the value of their applications.

Foster a collaborative experience

The organizational workplace has undergone a major change in the last decade. With increasing globalization and a distributed workforce, project teams may be physically separated by large distances. Online collaboration technologies are becoming a critical resource to enable virtual teams to share information and work together effectively. Oracle WebCenter delivers dynamic business communities with rich Services to empower teams to quickly and efficiently manage their information, applications, projects, and people without requiring IT assistance. It brings together the latest technology around Enterprise 2.0 and social computing, communities, personal productivity, and ad-hoc team interactions without any development effort. It enables the sharing and collaboration on team content, focusing an organization’s valuable resources on solving business problems, tapping into new ideas, and reducing time-to-market.


Mobile Support

The traditional workplace dynamics that required employees to access their work applications from their desktops have undergone a fundamental shift. Employees were used to primarily working from company offices and utilized an IT-issued computer for performing their job functions. With the introduction of flexible work hours and the growth of remote workers, more and more employees need the ability to remain productive even when they do not have access to a computer via the use of tablets and smartphones. 
In addition, customers and citizens have come to expect 24x7 access to resources and websites from wherever they are located. Tablets and smartphones have empowered everyone to quickly access services they need anytime and from any place. 

WebCenter provides out of the box capabilities to deliver the mobile experience in a seamless manner. Seeded device profiles and toolkits within WebCenter can be used to render the same web pages into multiple target devices such iPads, iPhones and android devices. Web designers can preview the portal using the built in simulator, make necessary updates and then deploy their UI design for the targeted device.


Conclusion

The competitive economy and resource constraints facing organizations today require them to find ways to make their applications, portals and Web sites more agile and intelligent and their knowledge workers more productive no matter where they are located. Organizations need to provide faster access to relevant information and resources, enhance existing applications and business processes with rich Enterprise 2.0 services, and seamlessly deliver content to mobile platforms. Oracle WebCenter successfully meets these challenges by providing the modern user experience platform for the enterprise and the Web.


Monday Nov 11, 2013

Becoming the well-integrated content company (and combating AIUTLVFS)

Every single day, each of us create more and more content. Sometimes it is brand new material and many times it is iterations of existing content, but no one would argue that information and content growth is growing at an almost exponential rate.

With all this content being created and stored, a number of problems naturally arise. One of the most common issues that users run into is "Am I Using The Latest Version of this File Syndrome", or AIUTLVFS. This insidious syndrome is all too common and results in ineffective, poor or downright wrong business decisions being made.  When content or files are unavailable or incorrect within the scope of key business processes, the chance for erroneous and costly business decisions is magnified even further.

For many companies, the ideal scenario is to be able to connect multiple business systems, both old and new, into one common content repository.  Not only does this reduce content duplication, it also helps guarantee that everyone in various departments is working off the proverbial "same page".  Sounds simple - but for many organizations, the proliferation of file shares, SharePoint sites, and other storage silos of content keep the dream of a more efficient business a distant one.

We've created some online assets to help you in your evaluation and eventual improvement of your current content management and delivery systems. Take a few minutes to check out our Online Assessment Tool.  It's quick, easy and just might provide you with insights into how you can improve your current content ecosystem. While you are there, check out our new Infographic that outlines common issues faced by companies today. Feel free to save our informative Infographic PDF and share it with business colleagues and your management to help them understand the business costs and impact of inaction. Together we can stop AIUTLVFS in its tracks and run our businesses more effectively than ever.

Additionally, we hope you will take a few minutes to visit our new and informative webpages dedicated to the value of a well connected, fully integrated content management system. It's a great place to learn more about how integrating WebCenter Content into your infrastructure can lower your operational costs while boosting process and worker efficiency.

Thursday Nov 07, 2013

WebCenter at Oracle Day Toronto

The Oracle Day event took place in Toronto yesterday at the Hyatt Regency Hotel downtown.  Attendance was excellent and it was standing room only at the keynote sessions.   Anytime the venue has to bring in chairs to handle the overflow crowd, you know there is a lot of interest!

This year, WebCenter was featured prominently as part of the Fusion Middleware session track.  What was interesting to see was just how many customers are interested in consolidating and simplifying their existing infrastructure.  So many companies are still struggling with information silos such as file shares, SharePoint Sites and a myriad of departmental or process-centric repositories.  Naturally, these get more and more expensive to manage over time so there is a high level of interest in reducing the size, scope and cost of this infrastructure.  When companies see how they can use Fusion Middleware and related technologies to integrate with WebCenter Content, Imaging and other solutions to centralize content delivery across business applications, they quickly realize that there are significant cost savings to be had.

Oracle Day Events are happening all over the world and there is likely going to be one near you.  To check out the full list and to register, visit the Event page here.  It is a great way to not only hear about WebCenter and how it can be used to your advantage, but also a great way to learn about the broader set of related products in the Fusion Middleware portfolio that are available to extend and enhance the power of your particular business solutions.

If you cannot make it, or missed the event in your area, be sure to visit our new WebCenter Content page with a variety of informative assets all in one simple location.  It's a new page designed to provide you with easy access to customer stories, videos, whitepapers, webcasts and more.  We hope you find it valuable!

Friday Nov 01, 2013

Pella Increases Online Appointment Scheduling and Rapidly Personalizes and Updates Marketing Initiatives

Pella

Originally posted on Oracle Customers page.
Oracle Customer: Pella Corporation
Location:  Pella, Iowa
Industry: Industrial Manufacturing
Employees:  7,100

Pella Corporation is an innovative leader in creating a better view for homes and businesses by designing, testing, manufacturing, and installing quality windows and doors for new construction, remodeling, and replacement applications. A family-owned company, Pella has an 88-year history of innovation and, today, is the second-largest manufacturer in the country of windows and doors, including patio, entry, and storm doors. The company has 10 manufacturing facilities in United States and window and door showrooms across the United States and Canada.

In-home consultations are an important part of Pella’s sales process. Several years ago, the company launched an online appointment scheduling tool to improve customer convenience. While the functionality worked well, the company wanted to increase online conversion rates and decrease the number of incomplete, online appointment schedules. It also wanted to give its business analysts and other line-of-business personnel the ability to update the scheduling tool and interface quickly, without needing IT team intervention and recoding, to better capitalize on opportunities and personalize the interface for specific markets. Pella also looked to reduce IT complexity by selecting a system that integrated easily with its Oracle E-Business Suite Release 12.1 enterprise applications.

Pella, which has a large Oracle footprint, selected Oracle WebCenter Sites as the foundation for its new, real-time appointment scheduling application. It used the solution to re-engineer the scheduling process and the information required to set up an appointment. Just a few months after launch, it is seeing improvement in the number of appointments booked online and experiencing fewer abandoned appointments during the scheduling process. As important, Pella can now quickly and easily make changes to images, video, and content displayed on the scheduling tool interface, delivering greater business agility. Previously, such changes required a developer and weeks of coding and testing. Today, a member of Pella’s business analyst team can complete the changes in hours. This capability enables Pella to personalize the Web experience for customers. For example, it can display different products or images for clients in different regions.

The solution is also highly scalable. Pella is using Oracle WebCenter Sites for appointment scheduling now and plans to migrate Pella.com, its configurator tool, and dealer microsites onto the platform. Further, Pella plans to leverage the solution to optimize mobile devices.

“Moving ahead, we expect to extensively leverage Oracle WebCenter Sites to gain greater flexibility in updating the Web experience, thanks to the ability to make updates quickly without developer resources. Segmentation and targeting capabilities will allow us to create a more personalized experience across both traditional and mobile platforms,” said Teri Lancaster, IT manager, customer experience applications, Pella Corporation.

A word from Pella Corporation

"Oracle WebCenter Sites―from the start―delivered important benefits. We’ve redesigned the online scheduling process and are seeing more potential customers completing consultation bookings online. More important, the solution opens a world of other possibilities as we plan to migrate Pella.com and our dealer microsites to the platform, and leverage it to optimize the Web experience for our mobile devices.”
– Teri Lancaster, IT Manager, Customer Experience Applications, Pella Corporation


Oracle Product and Services

Why Oracle

Pella has a long-standing relationship with Oracle. “We look to Oracle first for a solution. Our Oracle account team came to us with several solutions, and Oracle WebCenter Sites delivered the scalability, ease-of-use, flexibility, and scalability that we required for the appointment scheduling initiative and other Web projects on the horizon, including migrating Pella.com and optimizing our site for mobile platforms,”
said Teri Lancaster, IT manager, customer experience applications, Pella Corporation.


Implementation Process

The Pella implementation team, working with Oracle partner Element Solutions, LLC, integrated the appointment setting application with Pella.com as well as the company’s Oracle E-Business Suite customer relationship management applications. Using Oracle WebCenter Site’s development tools and subversion capabilities to develop the application, the Element Solutions and Pella teams could work remotely and collaboratively, accelerating deployment. Pella went live with the new scheduling tool in just six months.

Partner

Element Solutions was instrumental at every major stage of the project, including design creation and approval, development, training, and rollout.

“Element Solutions was a vital partner for our Oracle WebCenter Sites initiative. The team provided guidance, and more important, critical knowledge transfer at every stage―which equipped us to get the most out of this powerful and versatile solution. We were definitely collaboration partners,” Lancaster said.



Pella: Oracle AppAdvantage IT Leader Series: Pella Revolutionizes Digital Experience for Customers, Partners and Employees

Wednesday, February 12, 2014 at 10 am Pacific/1 pm Eastern.

Register Today.

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Oracle WebCenter is the center of engagement for business—powering exceptional experiences for customers, partners, and employees. It connects people, process, and information with the most complete portfolio of portal, Web experience management, content, imaging and collaboration technologies.

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