Friday Sep 07, 2012

Oracle OpenWorld: Oracle WebCenter Customer Appreciation Reception

Oracle WebCenter Customer Appreciation Reception

Oracle WebCenter partners Fishbowl Solutions, Fujitsu, Keste, Mythics, Redstone Content Solutions, Team Informatics & TekStream invite you to a private cocktail reception at one of San Francisco's finest hotels. Please join us and other Oracle WebCenter customers for heavy hors d'oeuvres and cocktails at this exclusive reception.

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Tuesday, October 2, 2012
6:30 p.m. – 9:30 p.m.

The Palace Hotel
Ralston Ballroom
2 New Montgomery Street
San Francisco, CA 94105

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Don't miss the opportunity to meet and talk with executives from Oracle WebCenter Product Management, Product Marketing and Oracle's premier WebCenter partners. We look forward to seeing you at this event!

Please RSVP to http://www.surveymonkey.com/s/OOW12 by September 26, 2012. You will receive an email notification from oraclewebcentersuite@gmail.com confirming your attendance for this event.

Sponsored by:




Oracle Corporation

WebCenter Customer Spotlight: Institute of Financing for Agriculture and Fisheries

 Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter

 Solution Summary

The Institute of Financing for Agriculture and Fisheries
(IFAP) provides access, process payments, and oversee the application of EU and domestic funds distribution to individuals and companies.

IFAP business objectives were to establish electronic processing of EU funds, improve relations between government agencies and public in compliance with the International Organization for Standardization (ISO) requirements for information management and security

They implemented a complete solution for managing the entire document content life cycle through the use of Oracle WebCenter Content and Oracle WebCenter Capture.

IFAP improved relationships with the public by accelerating payments electronically to individuals and organizations engaged in agriculture and fisheries, which is much easier, faster, and more secure than paper-based payments and the solution complies with ISO information and security requirements


Company Overview
As part of the Ministry of Agriculture, Rural Development, and Fisheries, the mission of the Institute of Financing for Agriculture and Fisheries (IFAP) is to provide access, process payments, and oversee the application of European Union (EU) and domestic funds distribution to individuals and companies engaged in the agriculture, rural development, and fisheries industries.

Business Challenges
IFAP main business objective was to establish electronic processing of EU funds invested in agriculture and fisheries, improve relations between government agencies and the public and  comply with International Organization for Standardization (ISO) requirements for information management and security systems regarding access to stored documents.

Solution Deployed
IFAP implemented a complete solution for managing the entire document content life cycle through the use of Oracle WebCenter Content and Oracle WebCenter Capture.  The use of paper was replaced with digital formats, accelerating internal processes and ensuring compliance with ISO requirements

Business Results

Scalability

  • The number of documents included and managed in the document system, called iDOC, increased to a total of 490,847, of which 103,298 are internally generated, 113,824 are digitized correspondence, and 264,870 are forms that have been digitized or received via the institute’s Web site.

Efficiency 
  • IFAP improved relationships with the public by accelerating payments electronically to individuals and organizations engaged in agriculture and fisheries, which is much easier, faster, and more secure than paper-based payments. The overall productivity increased through the use of digital formats and citizens’ ID cards as digital signatures.
Compliance
  • The implemented solution complies with International Organization for Standardization (ISO) requirements for information management and security systems regarding access to stored documents.
Oracle Products and Services

The Social Business Thought Leaders - John Hagel

While many European economies are on the brink of a recession between increasing taxation and mounting loss of jobs and bankruptcy filing rates, there's an understandable risk of losing sight of the deeper forces at play. Yet instead of surrendering to uncertainty and trying to survive in the short term, many organizations are feeling the urge to be better prepared to thrive in these complex times by developing a more articulated long term understanding of both the opportunities / challenges ahead.

For example:

  • What long-term economic, technological and societal changes are rolling out?
  • Which foundational dynamics will affect our companies' performance, productivity, competition, and innovative potential in the upcoming decades?
  • How will digital infrastructure change our business landscape?
  • What kind of capabilities will be key to compete in a market shaped by growing turbulence, unpredictability and volatility?

Breaking out from a strictly cyclical thinking, studies such as the Shift Index by John Hagel, Co-Chairman of the Center for the Edge at Deloitte & Touche (See Measuring the forces of long-term change - The 2009 Shift Index), depict a worrying performance challenge that affected every industry in the entire US economy over the last 45 years. Amidst a more than doubled competitive intensity of the market, and even with an improved labor productivity, the actual performance of US firms has consistently fallen to 25% of what it was in 1965. Most of this reported value is shifting from institutions and organizations to individuals, whether they are customers or young creative talent.

To thrive in the digital economy and reverse declining performance trends, companies will have to fundamentally rethink their management approach by moving from knowledge stocks to knowledge flows, from scalable efficiency to scalable learning, from push organizations to pull organizations.

Based on the outcomes of the Shift Index and on the book The Power of Pull, the first episode of the Social Business Thought-Leaders features John Hagel to provide strategic insights on how companies will succeed in the 21st century.

Can’t Miss Webinar: The Nine Cs of Customer Engagement

In recent years, we’ve seen social media evolve from a cool but unproven medium to become the foundation of pragmatic social business and a driver of business value.  Yet, with the onset of social media fatigue, time seems to be running out for businesses to make the most out of this important channel for customer engagement. Attend our upcoming webcast to hear industry analyst R “Ray” Wang of Constellation Research explain how to apply the nine Cs of customer engagement. Hosted by Senior Director of Evangelism for Oracle WebCenter, Christian Finn, this webcast promises a lively discussion where you'll learn:

  • How to overcome social media fatigue and make the most of the medium
  • Why engagement is the most critical factor in the age of overexposure
  • The nine pillars of successful customer engagement
This event is part of our Social Business Thought Leaders Webcast Series featuring industry experts with leading perspectives about how social tools, technology, and the changing workplace are affecting businesses today. You can register for upcoming webcasts or view past webcasts on demand here.

About

Oracle WebCenter is the center of engagement for business—powering exceptional experiences for customers, partners, and employees. It connects people, process, and information with the most complete portfolio of portal, Web experience management, content, imaging and collaboration technologies.

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