Friday Jan 17, 2014

Looking Back at our Thought Leaders


Good thought leadership usually stands the test of time and our past series of big thinkers are still relevant today. As you watch and listen to these conversations - it will be certainly be interesting to note the changes to technology and culture that have taken place over the past years following many of the trends spoken about during these conversations. How much have you changed the way you work over the past couple of years? Are you more social, mobile and cloud-focused now?

Top 10 Technology Trends Driving Business InnovationOrganic Business Networks: Doing Business in a Hyper-Connected WorldSocial Business and Innovation

Race Against the MachineMobile is the New Face of EngagementManaging Social Relationships for the Enterprise

5 Critical Descisions Made by Beloved CompaniesEmployee Engagement Benchmark Study


Thursday Jan 16, 2014

Evolution to the Strategic Technology Trends for 2014

This time of year is always a reflective time as we look back and look forward to the new year. As I've been thinking about thought leadership and some of the interesting webcasts we've hosted over the past couple of years (look to next post for a review of these), I was thinking about those trend predictions that emerge every year. I just recently watched Gartner's most recent webcast they offer each year on the "Top 10 Strategic Technology Trends" that enterprises should be planning for over the next 3 years.

Its interesting to note the evolution of not only the language used to describe the trends, but the consolidation of many of them into single trends in the comparison chart I created below from the past 3 years. As technologies have emerged from the Hype cycle's "Peak of Inflated Expectations" and start sliding down into the "Trough of Disillusionment" there seems to be some strategic consolidation and commodification as expected.

Gartner’s Futurist, David Cearley said: "We have identified the top 10 technologies that companies should factor into their strategic planning processes. This does not necessarily mean adoption and investment in all of the listed technologies, but companies should look to make deliberate decisions about them during the next two years.” 

He also added that the "Nexus of Forces – Social, Mobile, Cloud and Information – are driving these changes in technology." Take a look at this informative short video on the "Nexus of Forces" for a better understanding. We also have a previous blog post on this topic here.


Gartner's Top 10 Strategic Technology Trends 2012-2014
2012 2013 2014 
1. Media Tablets and Beyond
1. Mobile Devices Battles
1. Mobile Device Diversity & Management
2. Mobile-centric Applications and Interfaces
2. Mobile Apps and HTML5
2. Mobile Apps & Applications
3. Contextual and Social User Experience
3. Personal Cloud
3. The Internet of Everything
4. The Internet of Things
4. The Internet Of Things
4. Hybrid Cloud & IT as Service Broker
5. App Stores and Marketplaces
5. Hybrid IT and Cloud Computing
5. Cloud/Client Architecture
6. Next-generation Analytics
6. Strategic Big Data
6. The Era of Personal Cloud
7. Big Data
7. Actionable Analytics
7. Software Defined Anything
8. In-memory Computing
8. Mainstream In-Memory Computing (IMC)
8. Web Scale IT
9. Extreme Low-energy Servers
9. Integrated Ecosystems
9. Smart Machines
10.Cloud Computing
10. Enterprise App Stores
10. 3-D Printing

Gartner's Top 10 Strategic Technology Trends for 2014:

  1. Mobile Device Diversity and Management: Through 2018, the growing variety of devices, computing styles, user contexts and interaction paradigms will make "everything everywhere" strategies unachievable. The unexpected consequence of bring your own device (BYOD) programs is a doubling or even tripling of the size of the mobile workforce. This is placing tremendous strain on IT and Finance organizations. Enterprise policies on employee-owned hardware usage need to be thoroughly reviewed and, where necessary, updated and extended. 
  2. Mobile Apps and Applications: Gartner predicts that through 2014, improved JavaScript performance will begin to push HTML5 and the browser as a mainstream enterprise application development environment. The market for tools to create consumer and enterprise facing apps is complex with well over 100 potential tools vendors. For the next few years no single tool will be optimal for all types of mobile application so expect to employ several. The next evolution in user experience will be to leverage intent, inferred from emotion and actions, to motivate changes in end-user behavior.
  3. The Internet of Everything: The internet is expanding beyond PCs and mobile devices into enterprise assets such as field equipment, and consumer items such as cars and televisions. The problem is that most enterprises and technology vendors have yet to explore the possibilities of an expanded internet and are not operationally or organizationally ready. 
  4. Hybrid Cloud and IT as Service Broker: Bringing together personal clouds and external private cloud services is an imperative. Enterprises should design private cloud services with a hybrid future in mind and make sure future integration/interoperability is possible. Hybrid cloud services can be composed in many ways, varying from relatively static to very dynamic. Managing this composition will often be the responsibility of something filling the role of cloud service broker (CSB), which handles aggregation, integration and customization of services. 
  5. Cloud/Client Architecture: The cloud is the control point and system or record and applications can span multiple client devices. The client environment may be a native application or browser-based; the increasing power of the browser is available to many client devices, mobile and desktop alike. Robust capabilities in many mobile devices, the increased demand on networks, the cost of networks and the need to manage bandwidth use creates incentives, in some cases, to minimize the cloud application computing and storage footprint, and to exploit the intelligence and storage of the client device. However, the increasingly complex demands of mobile users will drive apps to demand increasing amounts of server-side computing and storage capacity.
  6. The Era of Personal Cloud: The personal cloud era will mark a power shift away from devices toward services. In this new world, the specifics of devices will become less important for the organization to worry about, although the devices will still be necessary. Users will use a collection of devices, with the PC remaining one of many options, but no one device will be the primary hub. Rather, the personal cloud will take on that role. Access to the cloud and the content stored or shared from the cloud will be managed and secured, rather than solely focusing on the device itself.
  7. Software Defined Anything: Software-defined anything (SDx) is a collective term that encapsulates the growing market momentum for improved standards for infrastructure programmability and data center interoperability driven by automation inherent to cloud computing, DevOps and fast infrastructure provisioning. As individual SDx technology silos evolve and consortiums arise, look for emerging standards and bridging capabilities to benefit portfolios, but challenge individual technology suppliers to demonstrate their commitment to true interoperability standards within their specific domains. 
  8. Web-Scale IT: Web-scale IT is a pattern of global-class computing that delivers the capabilities of large cloud service providers within an enterprise IT setting by rethinking positions across several dimensions. Large cloud services providers such as Amazon, Google, Facebook, etc., are re-inventing the way in which IT services can be delivered.  Their capabilities go beyond scale in terms of sheer size to also include scale as it pertains to speed and agility. If enterprises want to keep pace, then they need to emulate the architectures, processes and practices of these exemplary cloud providers
  9. Smart Machines: Through 2020, the smart machine era will blossom with a proliferation of contextually aware, intelligent personal assistants, smart advisors (such as IBM Watson), advanced global industrial systems and public availability of early examples of autonomous vehicles. The smart machine era will be the most disruptive in the history of IT. New systems that begin to fulfill some of the earliest visions for what information technologies might accomplish — doing what we thought only people could do and machines could not —are now finally emerging. 
  10. 3D Printing: Worldwide shipments of 3D printers are expected to grow 75% in 2014 followed by a near doubling of unit shipments in 2015. While very expensive “additive manufacturing” devices have been around for 20 years, the market for devices ranging from $50,000 to $500, and with commensurate material and build capabilities, is nascent yet growing rapidly. The consumer market hype has made organizations aware of the fact 3D printing is a real, viable and cost-effective means to reduce costs through improved designs, streamlined prototyping and short-run manufacturing.



Tuesday Dec 31, 2013

SFW! Celebrate New Years 2014 with our first ever Oracle WebCenter Spotify playlist!

Happy New Years Everyone!  

All of us here on the Oracle WebCenter team hope you have a prosperous and enjoyable 2014. To celebrate the arrival of 2014, we've put together some choice songs in a Spotify playlist and are sharing them with all of you (OK, well, everyone can access it - but we are only telling you!).  Feel free to crank up this playlist to help get through a busy work day or to rock out after work.  Whatever the case, we hope you enjoy it, share it with your friends and let us know what you think!  If you don't already have a Spotify account, now is your chance to try it out - and the basic service is free.  You will need an account to be able to access the playlist.

Click this link to launch Spotify: 

Oracle WebCenter Happy New Years 2014

We thank the good folks at Spotify for making music accessible and most of all, we thank all of you for being our customers.  Have a great 2014 everyone!

Rock on,

The WebCenter Team 

Friday Dec 20, 2013

Happy Holidays from the WebCenter Team

HAPPY HOLIDAYS

FROM OUR OFFICES TO YOURS

MAY YOUR HOLIDAY SEASON BE BRIGHT


AND CHEERFUL


AND FULL OF JOY

JOIN US IN 2014 FOR MORE WEBCENTER CHEER


- RIGHT HERE -

PEGGY,  LANCE, MICHAEL AND KELLSEY


Tuesday Nov 26, 2013

Drawing it all out. WebCenter from Redstone Content Solutions

The value that Oracle WebCenter brings to organizations has been well-documented but is also multi-faceted. When there are multiple facets to anything, that can also mean additional complexity that can seem daunting until you isolate the specific business challenges that need addressing, prioritization and then taking the time to "draw out" how to best address those challenges in the most cost-effective way possible.

Redstone Content Solutions is a long time Oracle partner and has assisted many organizations with their planning, deployment and technical expertise. Their mission statement is simply to "provide organizations with the tools necessary to securely accumulate and disseminate knowledge". This may include a variety of actual technologies deployed to work together in order to achieve specific business goals, including WebCenter Portal, Sites and Content.

To better illustrate how WebCenter can be used to meet common business objectives, Redstone has created an entertaining short video to show how WebCenter can best be used to create, share, manage and distribute information to the benefit of your business. Take a minute to check it out here and be sure to visit them at http://www.redstonecontentsolutions.com to learn more.

Wednesday Nov 13, 2013

Top Reasons You Need A User Engagement Platform

Guest post by: Amit Sircar, Senior Sales Consultant, Oracle

Deliver complex enterprise functionality through a simple intuitive and unified User Interface (UI)

The modern enterprise contains a wide range of applications that are used to manage the business and drive competitive advantages. Organizations respond by creating a complex structure that results in a functional and management grouping of users. Each of these groups of users requires access to multiple applications and information sources in order to perform their job functions. This leads to the lack of a unified view of enterprise information, inconsistent user interfaces and disjointed security.

To be effective, portals must be designed from the end-user perspective, enabling the user to accomplish as many tasks as possible while visiting the fewest number of portals. This requires rethinking the way that portals are built, moving from a functional business unit perspective to a user-focused, process-oriented point of view.
Oracle WebCenter provides the Common User Experience Architecture that allows organizations to seamlessly present a unified view of enterprise information tailored to a particular user’s role and preferences. This architecture provides the best practices, design patterns and delivery mechanism for myriad services, applications, and data sources.  In order to serve as a primary system of access, Oracle WebCenter also provides access to unstructured content and to other users via integrated search, service-oriented artifacts, content management, and collaboration tools.

Provide a modern and engaging experience without modifying the core business application

Web 2.0 technologies such as blogs, wikis, forums or social media sites are having a profound impact in the public internet.  These technologies can be leveraged by enterprises to add significant value to the business. Organizations need to integrate these technologies directly into their business applications while continuing to meet their security and governance needs. To deliver richer connections and become a more agile and intelligent business, WebCenter provides an enterprise portal platform that contains pre-integrated, standards-based Enterprise 2.0 services. These Enterprise 2.0 services can be easily accessed, integrated and utilized by users. By giving users the ability to use and integrate Enterprise 2.0 services such as tags, links, wikis, activities, blogs or social networking directly with their portals and applications, they are empowered to make richer connections, optimize their productivity, and ultimately increase the value of their applications.

Foster a collaborative experience

The organizational workplace has undergone a major change in the last decade. With increasing globalization and a distributed workforce, project teams may be physically separated by large distances. Online collaboration technologies are becoming a critical resource to enable virtual teams to share information and work together effectively. Oracle WebCenter delivers dynamic business communities with rich Services to empower teams to quickly and efficiently manage their information, applications, projects, and people without requiring IT assistance. It brings together the latest technology around Enterprise 2.0 and social computing, communities, personal productivity, and ad-hoc team interactions without any development effort. It enables the sharing and collaboration on team content, focusing an organization’s valuable resources on solving business problems, tapping into new ideas, and reducing time-to-market.


Mobile Support

The traditional workplace dynamics that required employees to access their work applications from their desktops have undergone a fundamental shift. Employees were used to primarily working from company offices and utilized an IT-issued computer for performing their job functions. With the introduction of flexible work hours and the growth of remote workers, more and more employees need the ability to remain productive even when they do not have access to a computer via the use of tablets and smartphones. 
In addition, customers and citizens have come to expect 24x7 access to resources and websites from wherever they are located. Tablets and smartphones have empowered everyone to quickly access services they need anytime and from any place. 

WebCenter provides out of the box capabilities to deliver the mobile experience in a seamless manner. Seeded device profiles and toolkits within WebCenter can be used to render the same web pages into multiple target devices such iPads, iPhones and android devices. Web designers can preview the portal using the built in simulator, make necessary updates and then deploy their UI design for the targeted device.


Conclusion

The competitive economy and resource constraints facing organizations today require them to find ways to make their applications, portals and Web sites more agile and intelligent and their knowledge workers more productive no matter where they are located. Organizations need to provide faster access to relevant information and resources, enhance existing applications and business processes with rich Enterprise 2.0 services, and seamlessly deliver content to mobile platforms. Oracle WebCenter successfully meets these challenges by providing the modern user experience platform for the enterprise and the Web.


Thursday Nov 07, 2013

WebCenter at Oracle Day Toronto

The Oracle Day event took place in Toronto yesterday at the Hyatt Regency Hotel downtown.  Attendance was excellent and it was standing room only at the keynote sessions.   Anytime the venue has to bring in chairs to handle the overflow crowd, you know there is a lot of interest!

This year, WebCenter was featured prominently as part of the Fusion Middleware session track.  What was interesting to see was just how many customers are interested in consolidating and simplifying their existing infrastructure.  So many companies are still struggling with information silos such as file shares, SharePoint Sites and a myriad of departmental or process-centric repositories.  Naturally, these get more and more expensive to manage over time so there is a high level of interest in reducing the size, scope and cost of this infrastructure.  When companies see how they can use Fusion Middleware and related technologies to integrate with WebCenter Content, Imaging and other solutions to centralize content delivery across business applications, they quickly realize that there are significant cost savings to be had.

Oracle Day Events are happening all over the world and there is likely going to be one near you.  To check out the full list and to register, visit the Event page here.  It is a great way to not only hear about WebCenter and how it can be used to your advantage, but also a great way to learn about the broader set of related products in the Fusion Middleware portfolio that are available to extend and enhance the power of your particular business solutions.

If you cannot make it, or missed the event in your area, be sure to visit our new WebCenter Content page with a variety of informative assets all in one simple location.  It's a new page designed to provide you with easy access to customer stories, videos, whitepapers, webcasts and more.  We hope you find it valuable!

Friday Nov 01, 2013

Pella Increases Online Appointment Scheduling and Rapidly Personalizes and Updates Marketing Initiatives

Pella

Originally posted on Oracle Customers page.
Oracle Customer: Pella Corporation
Location:  Pella, Iowa
Industry: Industrial Manufacturing
Employees:  7,100

Pella Corporation is an innovative leader in creating a better view for homes and businesses by designing, testing, manufacturing, and installing quality windows and doors for new construction, remodeling, and replacement applications. A family-owned company, Pella has an 88-year history of innovation and, today, is the second-largest manufacturer in the country of windows and doors, including patio, entry, and storm doors. The company has 10 manufacturing facilities in United States and window and door showrooms across the United States and Canada.

In-home consultations are an important part of Pella’s sales process. Several years ago, the company launched an online appointment scheduling tool to improve customer convenience. While the functionality worked well, the company wanted to increase online conversion rates and decrease the number of incomplete, online appointment schedules. It also wanted to give its business analysts and other line-of-business personnel the ability to update the scheduling tool and interface quickly, without needing IT team intervention and recoding, to better capitalize on opportunities and personalize the interface for specific markets. Pella also looked to reduce IT complexity by selecting a system that integrated easily with its Oracle E-Business Suite Release 12.1 enterprise applications.

Pella, which has a large Oracle footprint, selected Oracle WebCenter Sites as the foundation for its new, real-time appointment scheduling application. It used the solution to re-engineer the scheduling process and the information required to set up an appointment. Just a few months after launch, it is seeing improvement in the number of appointments booked online and experiencing fewer abandoned appointments during the scheduling process. As important, Pella can now quickly and easily make changes to images, video, and content displayed on the scheduling tool interface, delivering greater business agility. Previously, such changes required a developer and weeks of coding and testing. Today, a member of Pella’s business analyst team can complete the changes in hours. This capability enables Pella to personalize the Web experience for customers. For example, it can display different products or images for clients in different regions.

The solution is also highly scalable. Pella is using Oracle WebCenter Sites for appointment scheduling now and plans to migrate Pella.com, its configurator tool, and dealer microsites onto the platform. Further, Pella plans to leverage the solution to optimize mobile devices.

“Moving ahead, we expect to extensively leverage Oracle WebCenter Sites to gain greater flexibility in updating the Web experience, thanks to the ability to make updates quickly without developer resources. Segmentation and targeting capabilities will allow us to create a more personalized experience across both traditional and mobile platforms,” said Teri Lancaster, IT manager, customer experience applications, Pella Corporation.

A word from Pella Corporation

"Oracle WebCenter Sites―from the start―delivered important benefits. We’ve redesigned the online scheduling process and are seeing more potential customers completing consultation bookings online. More important, the solution opens a world of other possibilities as we plan to migrate Pella.com and our dealer microsites to the platform, and leverage it to optimize the Web experience for our mobile devices.”
– Teri Lancaster, IT Manager, Customer Experience Applications, Pella Corporation


Oracle Product and Services

Why Oracle

Pella has a long-standing relationship with Oracle. “We look to Oracle first for a solution. Our Oracle account team came to us with several solutions, and Oracle WebCenter Sites delivered the scalability, ease-of-use, flexibility, and scalability that we required for the appointment scheduling initiative and other Web projects on the horizon, including migrating Pella.com and optimizing our site for mobile platforms,”
said Teri Lancaster, IT manager, customer experience applications, Pella Corporation.


Implementation Process

The Pella implementation team, working with Oracle partner Element Solutions, LLC, integrated the appointment setting application with Pella.com as well as the company’s Oracle E-Business Suite customer relationship management applications. Using Oracle WebCenter Site’s development tools and subversion capabilities to develop the application, the Element Solutions and Pella teams could work remotely and collaboratively, accelerating deployment. Pella went live with the new scheduling tool in just six months.

Partner

Element Solutions was instrumental at every major stage of the project, including design creation and approval, development, training, and rollout.

“Element Solutions was a vital partner for our Oracle WebCenter Sites initiative. The team provided guidance, and more important, critical knowledge transfer at every stage―which equipped us to get the most out of this powerful and versatile solution. We were definitely collaboration partners,” Lancaster said.



Pella: Oracle AppAdvantage IT Leader Series: Pella Revolutionizes Digital Experience for Customers, Partners and Employees

Wednesday, February 12, 2014 at 10 am Pacific/1 pm Eastern.

Register Today.

Thursday Oct 31, 2013

Web Experience Management: Segmentation & Targeting - Chalk Talk with John

Today's post comes from our WebCenter friend, John Brunswick. 

Having trouble getting your arms around the differences between Web Content Management (WCM) and Web Experience Management (WEM)?  Told through story, the video below outlines the differences in an easy to understand manner.

By following the journey of Mr. and Mrs. Smith on their adventure to find the best amusement park in two neighboring towns, we can clearly see what an impact context and relevancy play in our decision making within online channels.  Just as when we search to connect with the best products and services for our needs, the Smiths have their grandchildren coming to visit next week and finding the best park is essential to guarantee a great family vacation.  One town effectively Segments and Targets visitors to enhance their experience, reducing the effort needed to learn about their park.

Have a look below to join the Smiths in their search.

 

 Learn MORE about how you might measure up:

Deliver Engaging Digital Experiences

Drive Digital Marketing Success
Access Free Assessment Tool


Wednesday Oct 30, 2013

Multichannel Digital Engagement: Find Out How Your Organization Measures Up

This article was originally published in the September 2013 Edition of the
Oracle Information InDepth Newsletter ORACLE WEBCENTER EDITION

Thanks to mobile and social technologies, interactive online experiences are now commonplace. Not only that, they give consumers more choices, influence, and control than ever before. So how can you make your organization stand out?

The key building blocks for delivering exceptional cross-channel digital experiences are outlined below. Also, a new assessment tool is available to help you measure your organization's ability to deliver such experiences.

  • A clearly defined digital strategy. The customer journey is growing increasingly complex, encompassing multiple touchpoints and channels. It used to be easy to map marketing efforts to specific offline channels; for example, a direct mail piece with an offer to visit a store for a discounted purchase. Now it is more difficult to cultivate and track such clear cause-and-effect relationships.

    To deliver an integrated digital experience in this more complex world, organizations need a clearly defined and comprehensive digital marketing strategy that is backed up by an integrated set of software, middleware, and hardware solutions.

  • Strong support for business agility and speed-to-market. As both IT and marketing executives know, speed-to-market and business agility are key to competitive advantage. That means marketers need solutions to support the rapid implementation of online marketing initiatives—plus the flexibility to adapt quickly to a changing marketplace. And IT needs tools with the performance, scalability, and ease of integration to support marketing efforts. Both teams benefit when business users are empowered to implement marketing initiatives on their own, with minimal IT intervention.

  • The ability to deliver relevant, personalized content. Delivering a one-size-fits-all online customer experience is no longer acceptable. Customers expect you to know who they are, including their preferences and past relationship with your brand. That means delivering the most relevant content from the moment a visitor enters your site.

    To make that happen, you need a powerful rules engine so that marketers and business users can easily define site visitor segments and deliver content accordingly. That includes both implicit targeting that is based on the user’s behavior, and explicit targeting that takes a user’s profile information into account. Ideally, the rules engine can also intelligently weight recommendations when multiple segments apply to a specific customer.

  • Support for social interactivity. With the advent of Facebook and LinkedIn, visitors expect to participate in and contribute to your web presence—and share their experience on their own social networks. That requires easy incorporation of user-generated content such as comments, ratings, reviews, polls, and blogs; seamless integration with third-party social networking sites; and support for social login, which helps to remove barriers to social participation.

  • The ability to deliver connected, multichannel experiences that include powerful, flexible mobile capabilities. By 2015, mobile usage is projected to surpass that of PCs and other wired devices. In other words, mobile is an essential element in delivering exceptional online customer experiences. This requires the creation and management of mobile experiences that are optimized for delivery to the thousands of different devices that are in use today. Just as important, organizations must be able to easily extend their traditional web presence to the mobile channel and deliver highly personalized and relevant multichannel marketing initiatives while also managing to minimize the time and effort required to manage mobile sites.

Are you curious to know how your organization measures up when it comes to delivering an engaging, multichannel digital experience? If so, take this brief, 15-question online assessment and see how your organization scores in the areas of digital strategy, digital agility, relevance and personalization, social interactivity, and multichannel experience.


Thursday Oct 24, 2013

The Connected Company: WebCenter Portal Activity Streams

Guest post by Mitchell Palski, Oracle Staff Sales Consultant

Social media is sure to have made its way into your company or government organization. Whether its discussion threads, blog posts, Facebook-style profile-pages, or just a simple Instant Messenger application; in one way or another, your employees are connected. What are the objectives of leveraging social media in your organization?

  • Facilitating knowledge transfer
  • More effectively organizing team events
  • Generating inter-community discussions to solve problems
  • Improving resource management
  • Increasing organizational awareness
  • Creating an environment of accountability
Do any of the business objectives above stand out to you as needs? If so, consider leveraging the WebCenter Portal Activity Stream as part of your solution.

In WebCenter Portal, the Activity Stream feature provides a streaming view of the activities of your connections, actions taken in portals, and business activities that looks a lot like a combined Facebook and Twitter newsfeed. Activity Stream can note when a user:

  • Posts feedback (comments)
  • Uploads a document
  • Creates a new blog, page, event, or announcement
  • Starts a new discussion
  • Streams messages and attachments entered through WebCenter Publisher (similar to Twitter)

Through Activity Stream Preferences, you can select which of these activities to show or hide from your personal Activity Stream.

Here’s what you get:

  • Real-time stream of activities with in a Portal or sub-Portal increases awareness across your organization or within a working group
  • Complete list of user actions reduces the time-to-find for users that need to interact with the latest activities in your portal
  • Users can publish to their groups when tasks are finished for complete group traceability and accountability, as well as improved resource management.
  • Project discussions and shared documents that require the expertise of someone outside of a working group now get increased visibility across your organization.

There’s a reason that commercial Social Media tools like Facebook and Twitter have been so successful – they spread information in an aesthetically appealing and easy to read format.  Strategically placing an Activity Feed within your Portal is analogous to sending your employees a daily newsletter, events calendar, recent documents report, and list of announcements – BUT ALL IN ONE! 


Wednesday Oct 23, 2013

Today's Well Connected Companies

Statoil Fuel & Retail and their partner, L&T Infotech, our recent winner of the Oracle Excellence Award for Fusion Middleware Innovation in the WebCenter category is featured this month in Profit Magazine's November Issues of both print and online versions. The online version has significantly more detail about their "Connect" project

Statoil Fuel & Retail is a leading Scandinavian road transport fuel retailer that operates in 8 different countries and delivers aviation fuel at 85 airports. The company produces and sells 750 different lubricant products for B2B and B2C customers. Statoil won the 2013 Oracle Excellence Award for Oracle Fusion Middleware Innovation: Oracle WebCenter based on a stellar Oracle implementation, created with implementation partner L&T Infotech, which used Oracle’s JD Edwards and Oracle Fusion Middleware to replace and consolidate 10 SAP portals into a single, integrated, personalized enterprise portal for partners, station managers, and support staff. Utilizing Oracle WebCenter Portal, Oracle WebCenter Content, Oracle Identity Management, Oracle SOA Suite, JD Edwards applications, and Oracle CRM On Demand, Statoil is now able to offer a completely redesigned portal for an easy and user-friendly web experience, delivering a fast, secure, robust, and scalable solution that will help the company remain competitive in its industry. The solution has increased Statoil Fuel & Retail’s web footprint and expanded its online business.

Read the complete article for the full story of Statoil Fuel & Retail's implementation of Oracle Fusion Middleware technology.

Thursday Oct 10, 2013

Create, Manage and Deliver a Multichannel Experience with Ease

Webcast: Create, Manage, and Deliver a Multichannel Experience with Ease
Oracle Corporation
Webcast: Create, Manage, and Deliver a Multichannel Experience with Ease

Engage Customers Across Digital Touch Points

Effective digital marketing requires delivery of a seamless customer experience across touch points—from web to mobile to social, and more—with the right content presented to the right customer at the right time. Ultimately, the goal is to influence behavior to drive sales conversions, but how do you get there?

View this webcast and learn:
  • Why multichannel marketing is essential for driving sales and customer loyalty today
  • How to create, manage, and moderate contextually relevant, targeted, and interactive digital experiences
  • How to optimize customer engagement across web, mobile, social, and other digital channels
Register now to view the webcast.


Right Arrow
Hardware and Software Engineered to Work Together

Friday Sep 27, 2013

Oracle OpenWorld 2013 – It’s a Wrap

As we come to the end of Oracle OpenWorld 2013, I thought I’d reflect on some of my favorite aspects of this truly dynamic event: 

Oracle WebCenter Customer Appreciation Reception

This year’s Oracle WebCenter Customer Appreciation Reception was one of our best and definitely a highlight of my trip.  The reception moved to a great new venue in 2013, San Francisco’s Old Mint, a National Historic Landmark where the Oracle WebCenter community had the chance to mingle and make new connections. Many thanks to our partners aurionPro SENA, Bluenog, Fishbowl Solutions, Fujitsu, Keste, Redstone Content Solutions and Tekstream for sponsoring! 

San Francisco's Old Mint Lit Up in Oracle Red

Oracle WebCenter Customer Success Stories

This year’s lineup of customers participating in Oracle WebCenter sessions was truly impressive. Our various WebCenter customer panel and conference sessions gave everyone the chance to hear real world experiences with various WebCenter products whether Content, Portal, or Sites.  Standouts for me (coming from the WebCenter Sites side of the house), were the travel and hospitality brand, Choice Hotels, electrical and network infrastructure solutions provider, Panduit, world renowned football club, Real Madrid, and financial services provider, TIAA-CREF. A special thanks to all our WebCenter customers who put their time and effort into sharing their stories with the broader WebCenter community. 

The Oracle WebCenter Community

And that brings me to my final and favorite aspect of Oracle OpenWorld 2013 – the Oracle WebCenter community itself. Oracle OpenWorld is unmatched in providing you with opportunities to interact and engage with other WebCenter customers and WebCenter experts from among our partner and employee communities. It was great to see everyone and I look forward to seeing you all again next year. 

Thursday Sep 26, 2013

Ain't Nothing Like the Real (Customer) Thing!

Greetings from San Francisco!

One of the best things about Oracle OpenWorld, besides the sailing events that come down to the wire, are the customer stories you get to hear about first hand.  Here on the WebCenter team, we are very proud of our history of customer success and with that in mind, we have had a number of customer panel sessions where attendees learn firsthand about how WebCenter has been of real-world benefit - and how they can reap the same when they return home.  Here is a sample of the great customers that have joined us on stage this year at OpenWorld to share how they use WebCenter.

Starwood Hotels:  This global hospitality organizations uses WebCenter to organize, locate and access records; create and manage documents; collaborate on projects; and facilitate document review and legal requests through workflows related to property management contracts.  The legal department utilizes WebCenter for contract management, compliance, tracking, auditing, and collaboration; with visibility to identify opportunities and risks based on reliable information; and determine access controls.

Panduit:  With Oracle WebCenter Sites, they have improved the volume and quality of sales leads through increased registrations and customer interactions, making it easy for global visitors to find the right information quickly. Panduit has also eliminated the need for multiple technology stacks (.NET, JSP, ASP, Oracle, etc.), further simplifying their infrastructure and support requirements.

TIAA-CREF:  Has consolidated the multiple of WCM platforms into one centralized platform, providing internal and external consumers with an enhanced experience in managing and using online content offerings, while reducing costs and the technical footprint.

Faribault Foods:  Securely manages over 100,000 records (and rapidly growing) related to food production and quality procedures. WebCenter is also used by other departments such as Engineering, Safety, Sales, Planning, Training, and Procurement.

Choice Hotels: Is using Oracle WebCenter Sites to transform their distribution platform and digital marketing capabilities and create a new environment to support international websites.

CBEYOND:  Uses WebCenter to manage accounts payable invoices and expenses via native integration with Oracle e-Business Suite to reduce processing time and costs.

How are you using WebCenter?  Let us know and who knows, maybe next year you can join us on stage at OpenWorld 2014 to share your successes with the world.

For more customer stories and other information about the value of WebCenter solutions, be sure to visit our web pages at www.oracle.com/webcenter.

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Oracle WebCenter is the center of engagement for business—powering exceptional experiences for customers, partners, and employees. It connects people, process, and information with the most complete portfolio of portal, Web experience management, content, imaging and collaboration technologies.

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