Monday Apr 21, 2014

Get ahead of the competition with your greatest asset...Your Data!

Knowing more about your business—and knowing it faster than others—is the best way to power innovation and gain an edge on your competition.

There's hidden value in the data we capture after its initial use, but are your processes and siloed systems making it difficult to find that information? Join us this Wednesday at 2PM (ET) for this FREE webinar to hear AIIM Custom Research Director Bob Larrivee. He'll explain how you can organize content using ECM techniques and technologies, to provide a baseline structure to content, enabling better analytics and improved capability of linking the content to transactional data at the time of capture.

This webinar will also cover how to:

• deliver a more complete view of relevant content;

• maximize the value of your information;

• bring business intelligence to a new dimension.

Webinar: Business Process Opportunities: Increasing the Value of Transactional and Textual Data 
Date: Wednesday - April 23, 2014
Time: 2 PM (ET)
Cost: FREE
• Bob Larrivee, AIIM Director of Custom Research
• Lance Shaw, Oracle Senior Principal Product Marketing Director

Register Here and come prepared with your own questions for live discussion. 

Wednesday Apr 09, 2014

Isn’t all Information Digital Already? Well…Not Quite.

Author: Ryan Sullivan, Sr. Solution Specialist with Aurionpro Sena

In today’s create-and-share mindset, the production of digital content is nothing short of second nature for most of us. Snapping a photo and sharing it through Instagram. Sending a personal update through Twitter. Publishing a restaurant review on Yelp. On the flip side, a large portion of the business world doesn’t work that way yet. “Old school” processes and industry regulations often dictate that much of our business information still needs to exist (at last for part of its lifecycle) in a non-digital format. Material safety data sheets are often printed and placed on manufacturing floors. Invoices are still faxed to clients. Purchase receipts are commonly attached to paper-based expense reports.

Over the last decade, many enterprises have been trying to handle the management and processing of these non-digital pieces of content more effectively. Many have done a great job doing so, but surprisingly, many are not even close yet. So how would a company approach such a challenge? The first phase of this type of initiative focuses on planning out the process for digitizing non-digital content. For many of the world’s largest corporations, these projects start with Oracle’s WebCenter Enterprise Capture 11g.

After implementing WebCenter Enterprise Capture dozens of times, we find ourselves explaining the tool’s most basic components time and time again. Here’s how we typically break it down:

Oracle’s WebCenter Enterprise Capture is a single, thin-client entity with a separation between the admin “console” and the user “client”. The “console” provides access to all of the security, metadata, classification, capture, processing, and commit configurations while the “client” handles the actual scanning and indexing.

Configuring Capture is quite straightforward, once you understand the constructs. Workspaces are the components used to define commit configurations, metadata, security, users, etc. Multiple workspaces can be defined, and each can be cloned and migrated through dev/test/production environments, which help greatly during the implementation process. Within workspaces live different categories of “processors”. The “import processor” usually starts the process by completing an import from email, folders, and list files. Next, the “document conversion processor” exposes the Outside In Technology (OIT), which actually performs the digital transformation, followed by the “recognition processor”, which provides automated bar code recognition, document separation, and indexing for image documents in a Capture workspace. Finally, the “commit processor” completes the processing and converts the output into TIFF, PDF Image-only, or Searchable PDF formats.

Many of the processing configurations have a “post-processing” option available for configuration of the next processor, and three levels of customization are provided to enable the development of feature extensions. These customizations are written in JavaScript and can be implemented in the “client”, the “import processor”, and the “recognition processor”.

With a little bit of training, and some guidance from Imaging experts, the first step of transforming manual-intensive paper-based activities to efficient and automated processes can be easily accomplished with Oracle WebCenter Enterprise Capture. For more information on WebCenter Enterprise Capture, or any aspect of a WebCenter project, feel free to contact

About the Author:
Ryan Sullivan is a Sr. Solution Specialist with Aurionpro Sena, and an expert across the Oracle WebCenter suite of products. Ryan has focused his entire career on architecting, developing, customizing, and supporting content-centric applications, during which time he has led more than a dozen WebCenter implementations. You can follow Ryan on Sena's WebCenter blog at and can find him presenting session #261 on the topic of Oracle WebCenter Capture at the upcoming COLLABORATE14 event in Las Vegas on Fri, April 11th at 11am.

Friday Mar 28, 2014

Find Intelligence in your Dark Data to Illuminate Business Process Opportunities

In conjunction with the folks at AIIM, we are developing a new webinar to help everyone better understand the opportunities that can be realized when information is made more accessible within the appropriate business, user and security contexts.

Transactional content comes in many forms, from many places: externally, invoices and loan applications processed from customers; internally, expense reports and purchase orders to process. These are but a few of the many forms of transactional content. Each with specific data you collect for a specific purpose. Each that could be tied to and trigger a backend process. Yet, this information once used for its initial purpose is often overlooked for additional use. Referred to as "dark data", the result is a lost value in the information you have captured.

Bringing this "dark data" to light to connect transactional and textual data improves business intelligence. The result is used to create a more agile organization in decision-making, case management, and operational processes. It helps develop meaningful insight into the available and relevant information. Uniting infrastructures and interfaces that enrich the digital experience, customers and employees gain a clearer, and more complete understanding of the information they are dealing with. In this webinar, join AIIM’s Bob Larrivee as he discusses connecting transactional and textual data so that it can:

  • deliver a more complete view of relevant content
  • maximize the value of your information
  • and bring business intelligence to a new dimension.

The webinar is Wednesday April 23rd, 2014 at 2pm ET, 11am PT, 7pm GMT.  Click this link and register today.  

We think you will find it insightful and helpful as you look to improve the visibility of the right information across various areas of your business.  See you there!

Monday Mar 24, 2014

Why Doctors Still Use Pen and Paper

Earlier this month in the Atlantic magazine, an interview with David Blumenthal was published where he discussed the challenges in getting the American healthcare system modernized.  The article sparked some debate amongst the medical community and provoked some interesting questions for all of us in the information management arena.

Think about your work environment and attempts to modernize processes there.  Sometimes these upgrades go well and the benefits are so obvious that everyone jumps on board and embraces the updated system without looking back.  But in other cases, the new technology or solution is not so readily adopted, whether it be due to economical issues, complexity or a lack of understanding about the benefits.

the healthcare issue in America is a classic example of a technological solution that faces significant business and cultural hurdles. One of the doctors that replied stated, "There is a very American tendency to look for technological fixes for significant problems.  In general, technological fixes only work in the context of appropriate institutional structures."

What institutional structures exist in your environment that keep your business from modernizing?  The next time you visit the doctor and he or she pulls out a clipboard and starts filling out a paper form about your health, consider what your company does that is analogous to this behavior.  Does it make sense to modernize and go digital? If you did, would this change in approach be readily adopted?

In healthcare solutions, as with almost every other technical solution out there, it all comes down to the "Digital Experience" provided to the users.  If they can see the benefits in an obvious fashion and the software is pleasing to use from any device, they will come running. We hope the next technological advancement in your organization is a great success!

Monday Feb 24, 2014

Content-Enabling Your Insurance Business Using Oracle BPM and WebCenter Content

Hello everyone. Today we are featuring a guest blog post from Raoul Miller at TeamInformatics. TeamInformatics is a leading provider of consulting and implementation services for Oracle WebCenter and has recently published an informative whitepaper on the value of integrating WebCenter Content with our BPM technologies to deliver more cost-effective business processes.

Guest post: Raoul Miller, TeamInformatics

TEAM has worked with a number of insurance industry companies over the years and the advantages of content-enabling these enterprises are numerous.  Many insurance organizations have grown through acquisition, with the end result that they have parallel legacy systems in place with increasingly evolving complexity in meeting the challenges of integrating them. This makes the insurance industry ideal for deployment of SOA/BPM as an integration methodology and adding content and records management to this is a no-brainer (as the insurance industry is so document and record-driven).

Last year Oracle published a white paper (link) on how best to use their BPM (business process management) tools in an insurance industry setting. I won’t restate all their reasons as to why the Oracle solution is a good fit – but suffice to say that the Oracle Insurance business unit has a lot of experience in the area and solutions to meet all your needs. However, what was missing from the white paper was the value and flexibility gained by adding WebCenter Content, Records, and Imaging to the mix.

We are currently working with a number of customers on exactly these integrations – allowing for secure upload of files from agents’ offices, scanning and uploading of paper forms and documents (using capture and distributed capture), migrating legacy images from mainframe systems to modern Oracle WebCenter Content systems, and allowing users (for the first time) to truly search and retrieve content based on metadata and full text searches. TEAM’s Enterprise Architect, Raoul Miller, has produced a whitepaper that contains two case studies where SOA/BPM and WebCenter content enable businesses with these processes.

To learn more about these implementations, download the whitepaper here.

Tuesday Jan 28, 2014

Secure content makes the world go ‘round

This post is a guest post from Korey Berg, Marketing Coordinator at TeamInformatics

Secure content makes the world go ‘round. Research documents, schematics, patent drawings, business plans, human resource documents, etc. are constantly being passed between contributors and owners. This sensitive information could fall into the wrong hands if mishandled or transferred insecurely, compromising employees and employers. To protect these types of content, Oracle offered the application Information Rights Management. 

Information Rights Management (IRM) was an Oracle Fusion Middleware application that controlled access to important, private documents and emails through encryption allowing rights access across an organization. Though it served its purpose admirably, the IRM offering was really just a secure application through which material was viewed on the client end - it didn’t handle any distribution from the repository to the client. Now, with Oracle’s sun-setting of IRM, there is a gap to be filled for the secure distribution of content.

With Secure Content Publisher for WebCenter Content, TEAM is providing a solution integrated with an ECM repository for secure content distribution and a multi-platform interface through which to view it. We’ve partnered with Qumu (formerly Rimage), a leader in secure content distribution, and developed a synthesis between the distribution stream and the WebCenter Content repository.

The Secure Content Publisher offering is composed of 3 pieces: content management, rights management and secure distribution. The pieces integrate as follows: 

  • Items are managed in WebCenter Content
    • Establish contributor security, digital asset management processes and content workflows for approval.
  • Once released in WebCenter Content, material can be published to the distribution portal
    • Content is encrypted before it is transferred to the portal by the publisher application.
  • Once in the portal, access is provided, configured, and revoked on a user-by-user basis
    • Access policies can be configured based on date ranges, number of views, viewing periods or prerequisites.
  • Based on access rights and invitations, users download the secure content viewing software for Mac, Windows, iOS or Android, which provides access to the content “channels” set up for various streams of information.

Watch this video to learn more and to view a demonstration.

You can also learn more at

Sunday Jan 26, 2014

Collaborative document review and co-authoring is here for WebCenter Content!

A Guest Blog Post by David Cornwell, PleaseTech Ltd.

Resulting from the partnership between Oracle and PleaseTech Ltd, collaborative document review and co-authoring is now available within Oracle’s WebCenter Content ECM platform, via the integration with PleaseTech's flagship product, PleaseReview™.

PleaseTech is an Oracle Partner Network Gold Level Partner specializing in collaborative document review and co-authoring. With over 100 enterprise customers and thousands of users of their flagship product, PleaseReview, they have seen strong success in the Life Science sector where the creation of large, often complex documents to strict corporate compliance and regulatory standards is of particular importance. A natural fit with Oracle WebCenter Content, PleaseReview is already extensively used across other document and content intensive business sectors, such as Defense, Utilities, Government, and IT. This success is due to PleaseReview being a unique solution to a common problem. Document review is a critical business process which is frequently the road block in the document production process. PleaseReview reduces the number of review cycles and manual processes to save valuable time and deliver an excellent ROI.

You probably already have some form of reviewing and editing your documents (for example, emailing out attachments, PDF annotation, review meetings), but anything more than short content shared with a couple of others and it becomes a nightmare of manual rework and other frustrations. This integration means that it is now possible (and easy) to really collaborate on a document- not just by sharing it, but by working on it in a controlled, collaborative environment. Some of these benefits include:

  • Review the same copy of the document at the same time with multiple other participants (on and offline).
  • Maintain control over the document and what others can (or cannot) do - so no one can overwrite another’s changes.
  • Easily and quickly adjudicate and consolidate all comments and proposed changes into the master document.
  • Access the document directly from the WebCenter Content repository – no more email attachments or other workarounds!
  • Keep track of all activity on the review through in depth reporting capabilities. This is of particular use for auditing purposes - and for making those review meetings shorter too.

The aim has been to develop a seamless solution which would allow all the controlled collaboration benefits of PleaseReview to be available from within WebCenter Content without the user even knowing it is a separate system. From adding a custom (and configurable) component to the WebCenter Content user interface to building system connectors to handle the various communication requirements between the two, the end result has been exactly as anticipated. To learn more about some of the technical details that went into the integration, please read this recent blog post -

To get a taste of what to expect from this integration and understand some of the benefits you would experience, we are co-hosting a short webinar this Thursday to explain in a little more detail.

Please join us on Thursday January 30th, 2014 at 9am Pacific, 12 noon, Eastern, 5pm GMT.

You can s
imply register for the webinar here:

Friday Jan 24, 2014

Learning from EBS customers - How to optimize and automate key processes to realize huge cost savings

Companies are always looking to optimize E-Business Suite business process in order to gain efficiencies and gain a leg up on their competition. But with IT budgets coming under more scrutiny than ever before, CIOs are looking towards their existing infrastructures to find cost-saving solutions.

View this webcast to gain a firsthand look at how organizations are using Oracle WebCenter Imaging to augment their EBS-based processes and automate complex business processes—ultimately saving them time and money. Click on the link below to view this webcast and learn how you can benefit as well. 

Click here to watch the webcast now.

Thursday Jan 23, 2014

How easy is it to get a team to review and co-edit documents?

Does this look familiar? Does anything like this ever happen in your department or organization?  Sadly, this is a common occurrence.  Trying to incorporate valuable feedback from colleagues using "Track Changes", comments, e-mails and group meetings can be problematic at best and often just a waste of time.

We've partnered up with PleaseTech to showcase their latest technology, PleaseReview that eliminates these common problems. Simply stated, PleaseReview is designed to be used as either a standalone or as an integrated review solution and supports Microsoft® Word®, Microsoft Excel®, PDF, Microsoft PowerPoint®, source code, text and images. It provides review management and control, change consolidation, comment reconciliation, comment threads and audit trails. PleaseReview is available to users in a simple point and click browser-based environment, and enables simultaneous, parallel and offline review by multiple participants, wherever they are. Everyone working on the same single document ensures it is an efficient and transparent process which significantly reduces the costs associated with document review.

If you have to deal with group editing and review of complex documents, you certainly want to learn more about the PleaseReview solution and how it integrates with Oracle WebCenter Content. We are pleased to invite you to a complimentary 30 minute webcast on Thursday January 30th, 2014 at 12 noon, EST / 9am PST / 5pm GMT.

We think it will be well worth your time. Spending 30 minutes now to learn about this exciting technology could save you many hours in the future!

To register, please visit the PleaseTech site here: 

See you there!

Tuesday Jan 21, 2014

This place is a mess!! Where should I start? Getting focused on specific business challenges

Let's face it. Focusing in on specific business challenges can be daunting, especially in today's hectic work environment.  It can be downright overwhelming sometimes - what do you address and when? How do I deal with shifting management objectives? What should our top priorities be?  Where can the most impact be made?

If we are honest, most of us know where the problems lie in our businesses when it comes to process operating efficiency. Depending on where we work and what our responsibilities are, you cannot help but see areas where the use of automation technologies would make a significant improvement.

One of the interesting trends we see with customers using Oracle WebCenter Imaging solutions is that once they have identified and resolved particular process bottlenecks with our technology, they then find themselves in the welcome position of being able to address other process challenges using the same technology. For example, one customer initially bought WebCenter Imaging to eliminate the reliance on paper in their Accounts Payable invoicing process with E-Business Suite. But then they realized they could use the same automation, recognition and routing technologies to optimize Accounts Receivable and General Ledger processes. Then the HR department saw that they could use the same technology to improve employee on-boarding and personnel document routing.

It's an unwritten law that business priorities will change. The new boss will see things differently. Mandates from the executive team will drive new business projects. But as we have seen from other customers, there is comfort in knowing that the technology you purchase to drive down costs and improve business efficiency in one area can be used to help out with new businesses priorities when they inevitably arise.

Which leads us to our plug for the day. WebCenter Imaging is designed to help you focus in on business process challenges in a way that is flexible and can adjust to meet your particular priorities - even when they change. We encourage you to learn more and we are here to help you understand how our technology can be of value to you and your business.  Find your first business challenge, address it and then be ready to move on to the next one.

To get started, or to simply learn more, be sure to visit our new web page dedicated to Imaging solutions.

We think you will find it valuable!

Monday Jan 06, 2014

Process Inbox Zero: A resolution your company can actually keep

This time of year, your e-mail is flooded with prognostications and ideas on how to lose weight, how to be healthier, how to be a better employee, a manager and generally be more effective.  I personally have seen several articles about getting my e-mail Inbox to zero.  In fact, January 2nd was unofficially known as Email Overload Day, though ironically enough, you might not have known about it if your email is overflowing.  :)

This got me thinking about the other "Inbox" that exists in every corporation.  It's the old school tray of papers, stacked up in the "Inbox" on the desks of those that are handling business transactions using paper forms, faxes, scanned images and other files.  For most business process professionals, this stack of papers is a key first step in a longer transaction that ultimately results in payment to a customer or vendor, receipt of funds from a customer or partner, or any other of many possible business processes.

The same principles that apply to your personal e-mail and the ideal of an empty Inbox should apply to how inbound documents are handled.  In fact, given the financial impact on the business when these are not processed optimally, getting these processes running smoothly is MUCH more important.  If you agree with the premise that paper-based processes need to be running as fast as possible, WebCenter can help you achieve the needed improvements.

The key to all this is automation.  Automation of the "ingestion" process - how files are captured, scanned, received and then recognized.  Form and character recognition has matured significantly over the past few years and today, with Oracle Forms Recognition technology as an example, inbound forms can be recognized as contracts, invoices or many other form types and then have the line item details automatically identified and associated with the right vendor, customer ID, PO number or other value.  Instead of having a pile of paper on an employees desk, waiting to be re-keyed into an ERP or related system, now it happens automatically and only the unrecognizable exceptions will require human intervention.

As you can imagine, the cost savings in  automating repetitive transactional processes are significant.  Most imaging automation deployments see a return on the investment in 18 months or less.  Human error is also greatly reduced, to say nothing of the additional archiving and compliance benefits.

To help companies understand the benefits of automating business processes, we've put together a number of assets in a single location that showcase how Oracle WebCenter Imaging can help your business... and how we have already helped others.

Getting your "Process Inbox" to zero is an achievable goal. The onslaught of incoming documents may never stop, but at least you will have a vastly superior way of managing the flow of information going forward and be saving significant sums in the (pardon the pun) process.

Check out our new WebCenter Imaging information page to learn more. 

Have a great 2014!

Tuesday Dec 10, 2013

Document Management can drive you crazy!

It is hard to believe but here we are, approaching 2014, and many companies find themselves as befuddled as ever over basic document management challenges. At least, I think they should be "basic" by this time. After all, document and content management technologies have been around for a long time now. Shouldn't most companies have solved these problems and moved on by now?  Turns out, the answer is a definite NO and arguably, the problem is worse than it has ever been.

In a article published by CIO Insight earlier this year, the results of a Harris Interactive poll showed just how pervasive document management challenges are. With more than 1000 knowledge workers across the U.S. and the U.K. participating in the poll, here are some of the interesting results.

83% of knowledge workers lose or waste time every day on document-collaboration issues

In Search Of ... 
73% meet with challenges in simply looking for files.

Identity Crisis  
57% get confused about whether the documents they're accessing are the "right" ones.

48% admit they've emailed the wrong version to a boss, client or coworker.

Mistaken Situation 
47% say they've worked on the wrong version of a document.

Anger Management
33% will yell at their computers.

It's 5 O'Clock Somewhere ...
21% will head to a bar.

78% feel these situations are more frustrating than locking their keys in the car.

64% say these situations are worse than having to work on a weekend.

Why does this happen? Most organizations already have some sort of document management system. Doesn't that solve basic versioning and search problems? Not necessarily! Sometimes they have too many of them which simply magnifies the "where is that document located" problem.  Now factor in the use of multiple consumer-oriented cloud file sharing systems like Dropbox, SkyDrive and Google Drive and the business challenges simply get worse!

So what is the answer? Here at Oracle, we help customers use WebCenter to simplify their approach to document and content management by consolidating wherever possible so that older systems can be put into maintenance mode and information can be more easily discovered by users or even within key business processes. But it is never that simple when humans are involved and users have to see the benefits of keeping their files in a single location before they will really get in the habit of using a content management system on a daily basis. It takes time but once users experience the joys of being able to find the right files quickly and in the context of their daily work, they tend to see the light pretty quickly.

It's not a problem that can go ignored as the impacts on business are too significant. Check out our latest infographic on the subject to learn more about why storing information in a scatter-shot manner is a very bad idea.

Be sure to check out our new WebCenter Content home page where you can find additional information to make the best decisions for your business when it comes to document and content management.  It will help make sure the knowledge workers in your company do not have to work weekends, they won't feel the need to yell at their computers and you won't drive them to drink.

Thursday Dec 05, 2013

Are You Ready to Manage 50x the Amount of Business Content?

Evernote Export

50 X

The amount of information companies have to manage is expected to grow by 50x in the next decade. Yet already some 90 percent of documents, images, and other unstructured content is un-managed. So it is no surprise that 87 percent of organizations blame performance issues on information growth. 

"Many companies try to homebrew content management. This will work for a while, but at some point you reach critical mass. You can't find content. There is no versioning. You don't know who made changes," says Tom Turchioe, CTO, Critigen. "These are the things that drive you toward an enterprise-class solution such as 
Oracle WebCenter Content."

And as the sheer volume and variety of content proliferates, so do risks. It is estimated that 20 percent of chief information officers in regulated industries will lose their jobs by 2016 for failing to implement the discipline of information governance. Meanwhile, employees are spending an estimated nine hours per week searching for and not finding content—at cost of US$14,000 per worker per year. 

Assess Your Content Management Strategy
Now, a new, easy-to-use self-assessment tool helps companies measure the effectiveness of their current content management system. More than just cost savings, it identifies opportunities to maximize the value of structured and unstructured content. Specifically, the tool measures performance in terms of

  • Information access
  • Content infrastructure
  • Content-enabled business processes
  • Information governance

About Oracle Enterprise Content Management
Besides a unified repository to house unstructured content, Oracle WebCenter Content provides the tools to deliver content to business users in the proper format and within context of familiar applications to fit the way they work. In addition, it

  • Integrates content within critical business applications such as Oracle E-Business Suite, Oracle’s PeopleSoft, and Oracle’s JD Edwards
  • Introduces consistent rules governing content access, location, retention, and disposal
  • Provides secure, controlled mobile access
  • Integrates with a variety of systems via Oracle Fusion Middleware
  • Manages all documents from creation to end-of-life

Get more information about Oracle WebCenter Content.

There's more of this great content in this November's WebCenter Newsletter

Subscribe for more content every other month.

Deliver Superior Business Efficiency with Enterprise Content Management

Wednesday Dec 04, 2013

Oracle WebCenter Best Practices

Evernote Export

Get best practices and deployment advice from Oracle expert John Brunswick in today's post. Passionate about both business and technology, John focuses on maximizing IT's ability to streamline and optimize business

Five Best Practices for Global Content Management

Managing an enterprise content repository is no small task, but if properly set up with a foundation that leverages best practices, the repository can provide significant value that increases over time. It is difficult to justify the investment of time to retrofit these techniques, so incorporating them at the start of your enterprise content management initiative is essential.

  • Inheritance. Mature content management solutions enable content items to inherit characteristics of the parent area they are placed into. This capability is your biggest ally in the battle to maintain quality information in your repository. Using an inheritance scheme lets you benefit from the automatic application of security, workflow, required metadata, categorization, and ownership rules to content.
  • Foundational structure. Create a foundation of areas within the repository on the basis of geography, line of business, or a nested combination of both. There are many good taxonomy guides available online to help in this effort.
  • Contribution privilege control. Require that users requesting to create new areas within the global repository state the business purpose, staffing resources, and effort required. This adds accountability, which helps ensure the longevity of the repository.
  • Creation and management of content. Use the information provided when contribution access was requested to ensure that any necessary security and/or workflow is applied. Use an alias attached to areas in the repository to map ownership. Update the alias when users change business units or leave.
  • Retirement. With an analytic foundation to monitor all content activity, it is possible act on performance thresholds that should be established during the request of contribution privileges. For example, if a content item has not been opened in five years, its inclusion in the repository should be reevaluated. Unused content clutters browsing and search results, drastically reducing usability.

Read more in-depth information about best practices for global content management.

Read more from John Brunswick.

There's more of this great content in this November's WebCenter Newsletter

Subscribe for more content every other month.

Deliver Superior Business Efficiency with Enterprise Content Management

Wednesday Nov 20, 2013

Reducing Costs and Improving Business Efficiency with Enterprise Content Management

As a lot of you know, there are many benefits that come with managing content properly and efficiently across the organization, the true measure of success is demonstrated in real-life business scenarios. How any organization manages content has a direct impact on business efficiency, employee productivity, IT infrastructure complexity, and certainly, the bottom line.

With that in mind, we have compiled a collection of Oracle WebCenter Content customers to showcase the specific benefits that each of them have realized.   While every vendor in the ECM space talks about the value that can be realized from effective content and information management, the proof ultimately comes from existing customers and the real-life value that they are realizing. This most recent compilation of customer success stories includes testimonials and examples from Toyo Engineering, Texas A&M University, Schneider National, Mortenson Construction and others.

Click this link to take a look at these various customer case studies and see for yourself how Oracle WebCenter Content can make a real difference. We think you will gain insights into how you can do the same within your organization and realize new successes of your own. 


Oracle WebCenter is the center of engagement for business—powering exceptional experiences for customers, partners, and employees. It connects people, process, and information with the most complete portfolio of portal, Web experience management, content, imaging and collaboration technologies.


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