By Kellsey Ruppel-Oracle on Dec 10, 2014
Author: Jane Shirley, Senior Business Analyst for Aurionpro
A World without Oracle WebCenter Imaging
The Client’s Situation: Living an AP Nightmare
“I’m going to have nightmares about this for the rest of my life.” That’s what our client said as she described the company’s paper and spreadsheet-based Accounts Payable (AP) process. Her department processed about 10,000 invoices a month and employees were beginning to resemble the cast from a horror movie – complete with zombie-like AP processors shuffling through cubicle aisles in search of active invoices.
1) Zombification does not support ROI goals or process improvement…
Thankfully, the Aurionpro WebCenter team got to her in time! We met our client during her company’s financial transformation planning process and spent time with her and the team analyzing requirements and prioritizing processing needs, providing insight on additional ROI realization, and identifying areas for process improvement. While we found some opportunities for modifications, we kept the client’s Oracle WebCenter Imaging implementation timeline to a bare minimum in order to accelerate the transformation process and reduce development time.
“All implementations require at least some level of configuration and modification,” we explained. “The trick is to identify the areas where customization is truly required that support a faster time to ROI and make the most sense for the client’s business. As for other aspects, while still important, we recommend putting them into a “Phase II Brain Fungus Antidote” that inhibits the zombification of the project and driving processes. This proven approach helps organizations get the biggest bang for their buck.
“I just like taking the documentation home and studying it,” our client said. “The matrix format that Aurionpro provides allowed me to sort and re-sort the individual requirements so I could understand how each one fits with our goals and also our budget. I could even send the functional flows included in the requirements to my change management team so they could start their part of the process.”
The really good news was that once she had her Oracle WebCenter Imaging solution in place, our client’s nightmare world receded and the zombies morphed back into accessible, productive, and engaged colleagues.
About the Author:
Jane Shirley is a Senior Business Analyst for Aurionpro. She has worked in the Oracle WebCenter space on both the customer and the consulting side for large corporate enterprise-wide implementations. After serving time as a Marketing Manager, she spent several years managing invoice processing for a Fortune 50 company. She can be reached at email@example.com.
Knowing more about your
business—and knowing it faster than others—is the best way to power innovation
and gain an edge on your competition.
There's hidden value in the data we capture after its initial use, but are your processes and siloed systems making it difficult to find that information? Join us this Wednesday at 2PM (ET) for this FREE webinar to hear AIIM Custom Research Director Bob Larrivee. He'll explain how you can organize content using ECM techniques and technologies, to provide a baseline structure to content, enabling better analytics and improved capability of linking the content to transactional data at the time of capture.
This webinar will also cover how to:
• deliver a more complete view of relevant content;
• maximize the value of your information;
• bring business intelligence to a new dimension.
Webinar: Business Process
Opportunities: Increasing the Value of Transactional and Textual
Date: Wednesday - April 23, 2014
Time: 2 PM (ET)
• Bob Larrivee, AIIM Director of Custom Research
• Lance Shaw, Oracle Senior Principal Product Marketing Director
Register Here and come prepared with your own questions for live discussion.
Author: Ryan Sullivan, Sr. Solution Specialist with Aurionpro Sena
In today’s create-and-share mindset, the production of digital content is nothing short of second nature for most of us. Snapping a photo and sharing it through Instagram. Sending a personal update through Twitter. Publishing a restaurant review on Yelp. On the flip side, a large portion of the business world doesn’t work that way yet. “Old school” processes and industry regulations often dictate that much of our business information still needs to exist (at last for part of its lifecycle) in a non-digital format. Material safety data sheets are often printed and placed on manufacturing floors. Invoices are still faxed to clients. Purchase receipts are commonly attached to paper-based expense reports.
Over the last decade, many enterprises have been trying to handle the management and processing of these non-digital pieces of content more effectively. Many have done a great job doing so, but surprisingly, many are not even close yet. So how would a company approach such a challenge? The first phase of this type of initiative focuses on planning out the process for digitizing non-digital content. For many of the world’s largest corporations, these projects start with Oracle’s WebCenter Enterprise Capture 11g.
After implementing WebCenter Enterprise Capture dozens of times, we find ourselves explaining the tool’s most basic components time and time again. Here’s how we typically break it down:
Oracle’s WebCenter Enterprise Capture is a single, thin-client entity with a separation between the admin “console” and the user “client”. The “console” provides access to all of the security, metadata, classification, capture, processing, and commit configurations while the “client” handles the actual scanning and indexing.
Configuring Capture is quite straightforward, once you understand the constructs. Workspaces are the components used to define commit configurations, metadata, security, users, etc. Multiple workspaces can be defined, and each can be cloned and migrated through dev/test/production environments, which help greatly during the implementation process. Within workspaces live different categories of “processors”. The “import processor” usually starts the process by completing an import from email, folders, and list files. Next, the “document conversion processor” exposes the Outside In Technology (OIT), which actually performs the digital transformation, followed by the “recognition processor”, which provides automated bar code recognition, document separation, and indexing for image documents in a Capture workspace. Finally, the “commit processor” completes the processing and converts the output into TIFF, PDF Image-only, or Searchable PDF formats.
With a little bit of training, and some guidance from Imaging experts, the first step of transforming manual-intensive paper-based activities to efficient and automated processes can be easily accomplished with Oracle WebCenter Enterprise Capture. For more information on WebCenter Enterprise Capture, or any aspect of a WebCenter project, feel free to contact firstname.lastname@example.org.
In conjunction with the folks at AIIM, we are developing a new webinar to help everyone better understand the opportunities that can be realized when information is made more accessible within the appropriate business, user and security contexts.
Transactional content comes in many forms, from many places: externally, invoices and loan applications processed from customers; internally, expense reports and purchase orders to process. These are but a few of the many forms of transactional content. Each with specific data you collect for a specific purpose. Each that could be tied to and trigger a backend process. Yet, this information once used for its initial purpose is often overlooked for additional use. Referred to as "dark data", the result is a lost value in the information you have captured.
Bringing this "dark data" to light to connect transactional and textual data improves business intelligence. The result is used to create a more agile organization in decision-making, case management, and operational processes. It helps develop meaningful insight into the available and relevant information. Uniting infrastructures and interfaces that enrich the digital experience, customers and employees gain a clearer, and more complete understanding of the information they are dealing with. In this webinar, join AIIM’s Bob Larrivee as he discusses connecting transactional and textual data so that it can:
The webinar is Wednesday April 23rd, 2014 at 2pm ET, 11am PT, 7pm GMT. Click this link and register today.
We think you will find it insightful and helpful as you look to improve the visibility of the right information across various areas of your business. See you there!
Earlier this month in the Atlantic magazine, an interview with David Blumenthal was published where he discussed the challenges in getting the American healthcare system modernized. The article sparked some debate amongst the medical community and provoked some interesting questions for all of us in the information management arena.
In healthcare solutions, as with almost every other technical solution out there, it all comes down to the "Digital Experience" provided to the users. If they can see the benefits in an obvious fashion and the software is pleasing to use from any device, they will come running. We hope the next technological advancement in your organization is a great success!
Hello everyone. Today we are featuring a guest blog post from Raoul Miller at TeamInformatics. TeamInformatics is a leading provider of consulting and implementation services for Oracle WebCenter and has recently published an informative whitepaper on the value of integrating WebCenter Content with our BPM technologies to deliver more cost-effective business processes.
Guest post: Raoul Miller, TeamInformatics
TEAM has worked with a number of insurance industry companies over the years and the advantages of content-enabling these enterprises are numerous. Many insurance organizations have grown through acquisition, with the end result that they have parallel legacy systems in place with increasingly evolving complexity in meeting the challenges of integrating them. This makes the insurance industry ideal for deployment of SOA/BPM as an integration methodology and adding content and records management to this is a no-brainer (as the insurance industry is so document and record-driven).
Last year Oracle published a white paper (link) on how best to use their BPM (business process management) tools in an insurance industry setting. I won’t restate all their reasons as to why the Oracle solution is a good fit – but suffice to say that the Oracle Insurance business unit has a lot of experience in the area and solutions to meet all your needs. However, what was missing from the white paper was the value and flexibility gained by adding WebCenter Content, Records, and Imaging to the mix.
We are currently working with a number of customers on exactly these integrations – allowing for secure upload of files from agents’ offices, scanning and uploading of paper forms and documents (using capture and distributed capture), migrating legacy images from mainframe systems to modern Oracle WebCenter Content systems, and allowing users (for the first time) to truly search and retrieve content based on metadata and full text searches. TEAM’s Enterprise Architect, Raoul Miller, has produced a whitepaper that contains two case studies where SOA/BPM and WebCenter content enable businesses with these processes.
To learn more about these implementations, download the whitepaper here.
This post is a guest post from Korey Berg, Marketing Coordinator at TeamInformatics
Secure content makes the world go ‘round. Research documents, schematics, patent drawings, business plans, human resource documents, etc. are constantly being passed between contributors and owners. This sensitive information could fall into the wrong hands if mishandled or transferred insecurely, compromising employees and employers. To protect these types of content, Oracle offered the application Information Rights Management.
Information Rights Management (IRM) was an Oracle Fusion Middleware application that controlled access to important, private documents and emails through encryption allowing rights access across an organization. Though it served its purpose admirably, the IRM offering was really just a secure application through which material was viewed on the client end - it didn’t handle any distribution from the repository to the client. Now, with Oracle’s sun-setting of IRM, there is a gap to be filled for the secure distribution of content.
With Secure Content Publisher for WebCenter Content, TEAM is providing a solution integrated with an ECM repository for secure content distribution and a multi-platform interface through which to view it. We’ve partnered with Qumu (formerly Rimage), a leader in secure content distribution, and developed a synthesis between the distribution stream and the WebCenter Content repository.
The Secure Content Publisher offering is composed of 3 pieces: content management, rights management and secure distribution. The pieces integrate as follows:
Watch this video to learn more and to view a demonstration. http://youtu.be/NUO6-R_JO3Q
You can also learn more at teaminformatics.com
A Guest Blog Post by David Cornwell, PleaseTech Ltd.
Resulting from the partnership between Oracle and PleaseTech Ltd, collaborative document review and co-authoring is now available within Oracle’s WebCenter Content ECM platform, via the integration with PleaseTech's flagship product, PleaseReview™.
PleaseTech is an Oracle Partner Network Gold Level Partner specializing in collaborative document review and co-authoring. With over 100 enterprise customers and thousands of users of their flagship product, PleaseReview, they have seen strong success in the Life Science sector where the creation of large, often complex documents to strict corporate compliance and regulatory standards is of particular importance. A natural fit with Oracle WebCenter Content, PleaseReview is already extensively used across other document and content intensive business sectors, such as Defense, Utilities, Government, and IT. This success is due to PleaseReview being a unique solution to a common problem. Document review is a critical business process which is frequently the road block in the document production process. PleaseReview reduces the number of review cycles and manual processes to save valuable time and deliver an excellent ROI.
You probably already have some form of reviewing and editing your documents (for example, emailing out attachments, PDF annotation, review meetings), but anything more than short content shared with a couple of others and it becomes a nightmare of manual rework and other frustrations. This integration means that it is now possible (and easy) to really collaborate on a document- not just by sharing it, but by working on it in a controlled, collaborative environment. Some of these benefits include:
The aim has been to develop a seamless solution which would allow all the controlled collaboration benefits of PleaseReview to be available from within WebCenter Content without the user even knowing it is a separate system. From adding a custom (and configurable) component to the WebCenter Content user interface to building system connectors to handle the various communication requirements between the two, the end result has been exactly as anticipated. To learn more about some of the technical details that went into the integration, please read this recent blog post - http://blog.pleasetech.com/post/Integrating-PleaseReview-with-Oracle-WebCenter-Content
To get a taste of what to expect from this integration and understand some of the benefits you would experience, we are co-hosting a short webinar this Thursday to explain in a little more detail.
Please join us on Thursday January 30th, 2014 at 9am Pacific, 12 noon, Eastern, 5pm GMT.
You can simply register for the webinar here: http://pleasetech.com/webinar_oracle_integration_jan14.aspx
Companies are always looking to optimize E-Business Suite business process in order to gain efficiencies and gain a leg up on their competition. But with IT budgets coming under more scrutiny than ever before, CIOs are looking towards their existing infrastructures to find cost-saving solutions.
View this webcast to gain a firsthand look at how organizations are using Oracle WebCenter Imaging to augment their EBS-based processes and automate complex business processes—ultimately saving them time and money. Click on the link below to view this webcast and learn how you can benefit as well.
Does this look familiar? Does anything like this ever happen in your department or organization? Sadly, this is a common occurrence. Trying to incorporate valuable feedback from colleagues using "Track Changes", comments, e-mails and group meetings can be problematic at best and often just a waste of time.
We've partnered up with PleaseTech to showcase their latest technology, PleaseReview that eliminates these common problems. Simply stated, PleaseReview is designed to be used as either a standalone or as an integrated review solution and supports Microsoft® Word®, Microsoft Excel®, PDF, Microsoft PowerPoint®, source code, text and images. It provides review management and control, change consolidation, comment reconciliation, comment threads and audit trails. PleaseReview is available to users in a simple point and click browser-based environment, and enables simultaneous, parallel and offline review by multiple participants, wherever they are. Everyone working on the same single document ensures it is an efficient and transparent process which significantly reduces the costs associated with document review.
If you have to deal with group editing and review of complex documents, you certainly want to learn more about the PleaseReview solution and how it integrates with Oracle WebCenter Content. We are pleased to invite you to a complimentary 30 minute webcast on Thursday January 30th, 2014 at 12 noon, EST / 9am PST / 5pm GMT.
We think it will be well worth your time. Spending 30 minutes now to learn about this exciting technology could save you many hours in the future!
To register, please visit the PleaseTech site here:
See you there!
Let's face it. Focusing in on specific business challenges can be daunting, especially in today's hectic work environment. It can be downright overwhelming sometimes - what do you address and when? How do I deal with shifting management objectives? What should our top priorities be? Where can the most impact be made?
To get started, or to simply learn more, be sure to visit our new web page dedicated to Imaging solutions.
We think you will find it valuable!
Oracle WebCenter is the center of engagement for business—powering
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people, process, and information with the most complete portfolio of portal,
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