Thursday Mar 05, 2015

5 Things You Should Know About Documents Cloud Service

Over the last few months, we have been discussing the newly released Oracle Documents Cloud Service. We have provided a high level overview of the offering, ran a series of posts for an in-depth discussion into DOCS easy and intuitive administration, a discussion on mobile enablement and most recently on how Documents Cloud Service makes it easy for application developers. While you may have already picked on these, today we will discuss the five things you should know about Oracle Documents Cloud Service.

  1. Documents Cloud Service is a secure cloud store, share, access solution for your enterprise needs

    With Documents Cloud Service, you can store the documents in cloud extending enterprise security controls to documents whether they are in rest or in transit. You can also share these documents for work collaboration both within the organization and with approved external users, with granular controls defined to maintain document control. You can also access these files from anywhere, using any device – your desktop, a web browser on a different machine/device or on your mobile phones and tablets.

  2. Documents Cloud Service offers the user experience of consumer-grade file sharing solution but security of an enterprise-grade solution

    Oracle Documents Cloud Service lets you quickly and easily share information without risking company’s critical business assets and information. Anything you store in Oracle Documents Cloud Service is available to you wherever you are with whatever device you have available. That means you can work with the devices you’re comfortable using—a web browser or mobile app, anytime, anywhere, worry free.

  3. Documents Cloud Services allows you to mobilize enterprise content

    Too often, organizations end up with multiple copies of important files, with no clear understanding of where the master copy resides or with information silos leading to not just security and compliance concerns but also fragmented information which may lead to costly mistakes in decision making. Businesses need contextual information wherever, whenever and a hybrid ECM solution with Documents Cloud Service tightly integrates with existing ECM systems of record and enterprise business processes, so that users can easily leverage the organization’s content assets and avoid information fragmentation and security risks.

  4. Documents Cloud Service enforces corporate security and IT controls

    With Oracle Documents Cloud Service, you have the convenience of collaborative access without the risk associated with consumer-grade products. Enterprise encryption, auditing, tracking, permission controls, and automatic backups keep your information safe. Your data and documents are completely isolated and secure, with separate database schemas and identity domains for each tenant. For additional security, Oracle Documents Cloud Service supports strong encryption, both at rest and in transit.

  5. An accompaniment of SaaS, Documents Cloud Service is a Platform as a Service (PaaS) offering from Oracle

Documents Cloud Service offers the convenience and the user experience much like a business application but it offers the added advantage of being a platform service that enables application developers to extend and customize their cloud, on-premise and custom apps using Documents Cloud Service. You can easily embed the Oracle Documents Cloud Service web interface into your custom applications so your team can manage their folders and documents directly within the context of their existing tasks. This will enable a seamless UI experience with collaborators having access to contextual information anywhere, anytime. We had touched on this aspect in our last post as well.

As you know, there is so much more to collaboration than simply cloud file sharing and that is why Documents Cloud Service is Oracle’s enterprise-grade offering to solve a business challenge that requires more than just commodity file sharing.

For more information visit our website

Tuesday Mar 03, 2015

Using Documents Cloud Service PaaS to Accelerate Product Development

by Victor Owuor, Senior Director, Oracle Documents Cloud Service Product Management

Many applications have to manage documents or images in addition to solving the business problems that they target. For example, a marketing campaign manager may want to drop in the very latest marketing brochure in a campaign she is running; a document that is constantly being updated by the marketing team. In general, users have certain expectation about what they should be able to do with the documents. They may want to:

  • Upload the documents from their desktop by simply dragging to specific folder. They would expect some sync client to push the document to the relevant location associated with the application.
  • Access the documents from their mobile application or from a different computer workstation or via the Web.
  • Easily but securely share the documents with other users, either within or external to their organization for work collaboration.
  • Have the documents available even when offline

Whether you are using a Cloud, on-premise or a custom application, application developers do not have to develop these capabilities from scratch. Documents Cloud Service is a Platform-as-a-Service offering from Oracle that can be easily leveraged with Oracle SaaS, on-premise and any third party applications. Oracle Documents Cloud Service provides a platform that developers can use to expose those features quickly with minimal development effort. Developers have a choice between:

  • Iframe Embedding - Embedding the Document Cloud Service HTML interface within their application to surface the document capability. This approach does not require you to implement a user interface to the Document Cloud Service and automatically surfaces all features the Service in your application.
  • API - Surfacing Document Cloud Service within the user interface of their application by making web service calls to the Document Service API. This approach allows you to create a custom user interface that is tailored to your specific application.

Additionally, developers may use Applinks to leverage the same user credentials for Oracle Documents.

This article will focus on Iframe Embedding. We will address the API in a future article.

Iframe Embedding

You can embed the Oracle Documents Cloud Service interface in an inline frame (IFRAME tag). When you do that, you may want to remove the default branding and other aspects of the user interface. You can do that by adding “/embed” to the URL of the page that you would like to embed.

For example, the top level folder URL in the standard interface is as follows:

https://www.example.com/documents/home/nameasc

If you change the URL as follows, you will get a user interface that is better suited to embedding.

https://www.example.com/documents/embed/home/nameasc

You can embed that iframe within your application as follows:

<!doctype html>

<html>

<head>

<title>IFRAME DEMO</title>

</head>

<body>

<iframe src="http://docs.oracle.com/cloud/latest/documentcs_welcome/WCCCD/odcs-embed.htm#WCCCD3791" width="100%" height="300">

<p>Your browser does not support iframes.</p>

</iframe>

<iframe src="https://www.example.com/documents/embed/home/nameasc" width="100%" height="300">

<p>Your browser does not support iframes.</p>

</iframe>

</body>

</html>

Here is another example to show how you can embed the preview of a file.

The file preview URL

https://www.example.com/documents/fileview/D92DA147AC6B1F0698DFB7A2F6C3FF17C1177A968060/
_Getting_Started_with_PBCS.docx

To get to the embed view for Preview, just add “/embed” into the URL e.g.

https://www.example.com/documents/embed/fileview/
D92DA147AC6B1F0698DFB7A2F6C3FF17C1177A968060/_Getting_Started_with_PBCS.docx

You can find more help on the help on how to embed the Web UI here.

And for more information and materials on Documents Cloud Service, visit us here. Until the next time!

Friday Feb 20, 2015

Partner News: Portal Architects Release New Connector to Enable Hybrid Storage

Portal Architects, Inc., the creators of SkySync, announced this week the release of a new connector for Oracle WebCenter Content. The new SkySync connector, along with the existing SkySync Oracle Documents Cloud connector, enables organizations to tightly integrate any existing on-premises or cloud content storage systems with Oracle WebCenter Content or Oracle Documents Cloud Service quickly.

SkySync provides bi-directional, fully-synchronized integration across Oracle WebCenter Content on-premises and Oracle Documents Cloud Service, providing organizations the ability to leverage both on-premises content management solution as well as the enterprise grade document sync and sharing solution in the cloud. That means, no content islands or silos, comprehensive security and the ability to leverage your existing investments in content management infrastructures.

Here is a quick video from Portal Architects to show how it all comes together. 

Thursday Feb 19, 2015

Throwback Thursday: Middleware Newsletter Feature on Documents Cloud Service

Originally Published in Middleware Newsletter November 2014

Introducing Oracle Documents Cloud Service

The digital economy runs on a constant flow of information, and smart companies know that limiting access to information reduces the ability to make split-second decisions that drive competitive advantage. The challenge is to provide access to files for people constantly on the move, simply and without compromising security.

Solving that challenge is the driver behind Oracle Documents Cloud Service, announced at Oracle OpenWorld 2014.

"We wanted organizations to be able to sync and share files with the same simplicity found in consumer-oriented services, but with enterprise-grade security and ease of integration with their existing IT infrastructure and applications," says Oracle's Senior Director of Product Management David Le Strat.

Oracle Documents Cloud Service is organized around four key concepts.

  • Simplicity. Collaboration is an organic, intuitive process that succeeds best with tools that help processes unfold without imposing technical restrictions. Oracle Documents Cloud Service is available to you wherever you are, using whatever device you have handy. That means you can work with the tools you're comfortable using—a web browser or mobile app—without any special training.

  • Security. Enterprises cannot risk security vulnerabilities with mission-critical information. Oracle Documents Cloud Service provides enterprise-grade security. Enterprise encryption for files at rest or in transit, secure sharing with auditing, tracking, permission controls, and automatic backups keep your information safe. Your data and documents are completely isolated and secure, with separate database schemas and identity domains for each tenant.

  • Ubiquity. With support for iPhone, iPad, and Android mobile devices, along with desktop sync for both Mac and Windows computers, it doesn't matter how you access your documents. The service is always available, anytime—for you and everyone you collaborate with.

  • Integration. Oracle Documents Cloud Service has been designed with a rich set of APIs for integrating and extending business applications and processes with content collaboration. "For example," says Le Strat, "you can embed the Oracle Documents Cloud Service web interface into your business applications, letting your team manage their content directly within the context of existing tasks."
The ability to easily and securely access files and collaborate on business initiatives is a key underpinning to enterprise agility. With Oracle Documents Cloud Service, you can support the nimble business while still maintaining vital IT control and security.

Visit the Oracle Documents Cloud Service resource pages to view an e-book and access more information, including demos, data sheets, videos, and an FAQ.

Tuesday Feb 17, 2015

Driving Productivity with Documents Cloud Service Powerful Mobile App

Author: Mark Paterson, Director, Oracle Documents Cloud Service Product Management

More and more users are relying on their mobile smartphones and tablets to continue working outside of the office. We want to help businesses--large and small--achieve flexibility and agility in the way their users can work for maximum productivity and success, anywhere at any time.

For users who rely on access to content this means giving them the means to browse all the content they have access to, ability to easily search for material, ability to discuss and act on content, and the ability to take content offline directly on their mobile devices.

Oracle Documents Cloud Service (DOCS) offers mobile users apps for both iOS and Android.

A Quick Look at Key Mobile Features:

Oracle Documents Cloud Service allows you to:

o Easily access, view and manage your files on your mobile device

o Take content offline, ensuring that you always have access to your most important files

o Upload pictures, documents and videos to quickly sync across devices and share with others

o Share folders with other colleagues directly from your mobile device

o Create public links that can be set to expire on a given date or protected with an access code

o Reserve files you are editing to avoid conflicts

o Open, review and edit files from other apps installed on your mobile device

o Set a Passcode for your application

· It is worth noting that all content is encrypted during transmission and when downloaded to your mobile device local storage.

Today’s post focuses on maximizing the protection of your enterprise’s content by ensuring you use of application level passcode protection

Setting a Passcode

Much like our security codes on mobile devices, Passcodes are four-digit numbers that you set to lock the app when you're not using it.

If you leave your device unattended and don't return within a specified time, you must enter the passcode. This helps to prevent unauthorized access to the app if your device is left active where others could use it. After five unsuccessful attempts, any content you have stored locally will be wiped from the device.

On iOS:

1. Swipe the Browse screen to the right to show the navigation panel.

2. Tap to access your settings.

3. Tap Passcode Lock in the Security section.

4. Tap Turn Passcode On.

5. Enter the four digits to use as a passcode. Enter the digits again for confirmation.

6. Tap Require Passcode and choose the amount of time that has to pass before you need to enter the passcode. For example, if you choose After 1 minute, then you leave the app and return after more than one minute, you have to enter the passcode to use the app again.

On Android:

1. Tap to open the navigation panel, then tap to access your settings.

2. In the Security section, tap Enable Passcode.

3. Enter the four digits to use as a passcode, then re-enter the digits to confirm.

4. Tap Prompt for Passcode and choose the amount of time that has to pass before you need to enter the passcode.

Oracle Documents Cloud Service, thus, enables you to securely share and store your files using your mobile device anywhere, everywhere.

Hope you enjoyed this post. We will continue to explore the myriad of things you can do directly from your mobile device using Oracle Documents Cloud Service. Meanwhile, if there is a particular topic you would be interested in, do let us know.

Thursday Feb 05, 2015

A Primer on Oracle Documents Cloud Service Administration - Part 3

by Thyaga Vasudevan, Senior Director, Oracle WebCenter Product Management

All this week, we have been covering quick tips on how to get started with Oracle Documents Cloud Service (DOCS) administration. In my first post in the series, I shared how you can easily add a user or a group of users to  DOCS. The second post focused on assigning user quota and how to reset a user's password. In this final post in the series, we will take a look at how to create a Public Link to securely share with external collaborators. We would also discuss how to monitor system usage to optimize services and savings.

And remember, while this is a final post in THIS series, there is much to discuss and discover. So, stay tuned for our next installment and in between, if you have a hankering for more Oracle Documents Cloud Service, don't forget to visit our website loaded with comprehensive demos and materials and catch us at an Oracle Cloud Day near you. For your desk viewing, we now also have the replay of Oracle Cloud Platform Online Forum available.

In the meantime, here we go on to the next two tips on DOCS administration.

Tip 4. Public Link Policy

As an administrator, you definitely want your end-users to be more productive by getting the most out of the Documents Cloud Service. You also want to ensure that security of documents is maintained.

Creating public links is a very easy way for end-users to create a link to a file / folder and share it externally. Using the admin console, you set policies to enable / disable public links for files/folders by following these steps.

1. Open your web browser and sign in to Oracle Documents Cloud Service as an administrator.

2. Open your user menu in the top right corner and click Administration.

3. Select System-Wide Settings from the left menu.

4. Enable public links to files and folders by clicking Yes.

5. Define the default role for public links. You can choose from Downloader or Viewer.

Tip 5. Monitor System Usage

We know how important it is to have a pulse on how well the Document Service is being used within your organization. Also, as an administrator, you want to have complete insight into the state of the service.

Oracle Documents Service provides a rich dashboard which has a wealth of information. To get to it, follow the following steps:

  1. Sign in to the My Services Application.
  2. On the dashboard, select the service and click the Overview or Metrics icon on the left side of the page.

As you can see, Oracle Document Cloud Service is fairly intuitive and user friendly. With comprehensive security and user administration features, it is no wonder that organizations are adopting Oracle Document Cloud Service as their enterprise-class Electronic File Sharing System (EFSS). For more information, visit us at cloud.oracle.com/documents and reach out to our technology experts at a Cloud Day event coming to a city near you.

And, of course, we look forward to hearing from you. So, if you have any questions, comments or need more information, do leave us a comment.

Wednesday Feb 04, 2015

A Primer on Oracle Documents Cloud Service Administration - Part 2

by Thyaga Vasudevan, Senior Director, Oracle WebCenter Product Management

I kicked off this 3-part series on Oracle Documents Cloud Service Administration yesterday with my post on tips to Add Users. As we discussed, you could do it one user at a time or do bulk import. In my second post today, we will look at Assigning User Quota and Resetting a User's Password.

Tip 2. Setting User Quota

As an administrator, you want to ensure that you have set the right quota limits for your end users so that they can enjoy the benefits of Document Cloud Service in the most effective way. There are 2 ways to set quota:

System-Wide

  • Open your web browser and sign in to Oracle Documents Cloud Service as an administrator.
  • Open your user menu in the top right corner and click Administration.
  • Select System-Wide Settings from the left menu.
  • Here you can set the default quota per user. Note that this quota will be applied to users that are provisioned later; it does not affect the quota of the existing users.

User-Specific

  • Open your web browser and sign in to Oracle Documents Cloud Service as an administrator.
  • Open your user menu in the top right corner and click Administration.
  • Select User-Specific Settings from the left menu.
  • Here you can change the quota for individual users. Begin entering the user name into the Select User field. Choose the required user from the list and change the quota.

Tip 3. Resetting a User’s Password

One of the common tasks that administrators of SAAS services have to perform is to be able to reset a user’s password. Of course, it is totally possible for users to do this themselves using the “Forgot Password” feature available on the your service login page at https://myservices.us2.oraclecloud.com/mycloud

If you have to reset an end-users password, follow these quick steps

  • Sign in to the My Services Application.
  • Click the Users tab.
  • Select a user from the list, and then click the Action icon to the right.
  • Select Reset Password.

So, there you have it. In my final post in this series, we will look at Setting a Public Link policy to allow outside firewall but controlled usage, as well as How to Monitor System Usage. Until then...


Tuesday Feb 03, 2015

A Primer on Oracle Documents Cloud Service Administration - Part 1

Author: Thyaga Vasudevan, Senior Director, Oracle WebCenter Product Management

At OpenWorld last year, Oracle announced Oracle Documents Cloud Service - an enterprise-grade, secure, cloud based file sharing and sync solution. The November edition of Oracle Fusion Middleware Newsletter ran a feature on it, giving a general overview of Oracle Documents Cloud Service (DOCS). In addition to strong security features and deeper integration with on-premise content management, one of the best features of DOCS is how quickly you can get it running for use. On this blog, time and again, we would try and get deeper into DOCS use cases and feature/functionality. And if there are topics you would like to see covered, please do let us know by leaving a comment.

As an Oracle Document Cloud Service administrator, you want to be confident your organization is getting the most from the service. In this three-part series, I will walk you through five simple tips to get started and get your users on-boarded to the Oracle Document Cloud Service quickly and easily.

My post today focuses on:

Tip 1: Adding Users to Oracle Documents Cloud Service

There are 2 ways to provision users to the Document Cloud service:

Option1. Adding Single User at a Time

  1. Sign in to the My Services application.
    a.
    Please note that you can navigate to My Services by signing in to Oracle Cloud from https://cloud.oracle.com/home.
    b.
    You can also access the dashboard directly by using the My Services URL, which is dependent on the data center for your service, for example: https://myservices.us2.oraclecloud.com/mycloud

  1. In the My Services application, click the Users tab in the upper right.
  2. Click Add, and then provide first and last name and an email address for the new user, and assign the “Oracle Documents Cloud Service User” role for each user.

Option 2. Bulk Import Users

You can also add users to the service by importing a set of users from a file. Click the Import button. In the Import Users dialog, select a file from your local system that contains attributes as detailed below.

The user file contains a header line, followed by a line for each user to be created. Each user line contains first name, last name, and email address:

First Name,Last Name,Email

John,Smith,john.smith@acme.com

Anne,Taylor,anne.taylor@acme.com


Next, you have to assign the Oracle Documents Cloud Service User role to the imported users using the “Batch Assign Role” option.

Clicking on this option will request you to upload a CSV file.

From the Role drop down, select “Oracle Documents Cloud Service User” and click Assign.

The CSV file contains a header line, followed by a line for each user to be created. Each user line contains only the email address.

Email

john.smith@acme.com

anne.taylor@acme.com

And there you have it - it's that simple.

In my next post,we will look at Assigning User Quota and Resetting a User's Password.

Thursday Jan 22, 2015

Now Available: On Demand Webcast - Next-Gen ECM in the Cloud

Earlier this week, we shared with you a recently published video showcasing why digital businesses are looking at next-generation Enterprise Content Management (ECM) solutions that bridge the gap between cloud and on-premise, providing a single source of record and yet the flexibility to collaborate and engage both within and outside the firewall, securely and anytime. Details on what a next gen ECM solution is, were also shared on a webcast we did a few weeks back. In case you missed it or would like to catch it again, we now have the webcast available on-demand. Check it out and, well.....engage! 

Oracle Corporation
Next-Gen ECM in the Cloud: Key to Digital Business Transformation
Getting Content Management Right
in the Cloud


Digital business is the catalyst for the next wave of revenue growth, business efficiency and service excellence. Business success depends on collaboration both inside and outside of the organization – with customers, partners, suppliers, remote employees – at anytime, anywhere, on any device.

At the forefront are organizations that are going beyond 1st generation Content Cloud solutions and adopting the Next-Gen of ECM in the Cloud to:
  • Speed decisions by quickly and easily liberating enterprise content and “mobilizing” information in the cloud
  • Deliver best-in-class customer experiences that are frictionless, innovative and secure
  • Avoid unnecessary security risks and proliferation of new information silos associated with first-gen content cloud offerings
Watch our on demand webcast to discover the unique benefits
Oracle Hybrid Enterprise Content Management provides for today’s
digital business.

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Copyright © 2014, Oracle Corporation and/or its affiliates.
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Tuesday Jan 20, 2015

Driving Next-Gen ECM Solution For Your Digital Business

Author: John Klinke, Product Management, Oracle WebCenter

Are you delivering the best experience for your customers and partners? Are you empowering your employees with anytime, anywhere access to the information they need to excel?  The WebCenter team here at Oracle is focused on solutions that drive your digital business. One of these is a next-generation content management solution that provides frictionless information sharing in the cloud. Check out this video to learn more.

For more information, visit cloud.oracle.com/documents

Wednesday Dec 10, 2014

Webcast: Next-Gen Enterprise Content Management in the Cloud

Oracle Corporation
Next-Gen ECM in the Cloud: Key to Digital Business Transformation
Getting Content Management Right
in the Cloud


Digital business is the catalyst for the next wave of revenue growth, business efficiency and service excellence. Business success depends on collaboration both inside and outside of the organization – with customers, partners, suppliers, remote employees – at anytime, anywhere, on any device.

At the forefront are organizations that are going beyond 1st generation Content Cloud solutions and adopting the Next-Gen of ECM in the Cloud to:
  • Speed decisions by quickly and easily liberating enterprise content and “mobilizing” information in the cloud
  • Deliver best-in-class customer experiences that are frictionless, innovative and secure
  • Avoid unnecessary security risks and proliferation of new information silos associated with first-gen content cloud offerings
Join our live webcast to discover the unique benefits
Oracle Hybrid Enterprise Content Management provides for today’s
digital business.

Red Button Top
Register Now
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Live Webcast

Calendar December 11, 2014
10:00 a.m. PT /
1:00 p.m. ET
Hardware and Software Engineered to Work Together
Copyright © 2014, Oracle Corporation and/or its affiliates.
All rights reserved.
Contact Us | Legal Notices and Terms of Use | Privacy Statement

Tuesday Aug 05, 2014

Oracle WebCenter Imaging: Avoid the Accounts Payable Zombie Apocalypse

Author: Jane Shirley, Senior Business Analyst for Aurionpro

A World without Oracle WebCenter Imaging
The Client’s Situation: Living an AP Nightmare

“I’m going to have nightmares about this for the rest of my life.” That’s what our client said as she described the company’s paper and spreadsheet-based Accounts Payable (AP) process. Her department processed about 10,000 invoices a month and employees were beginning to resemble the cast from a horror movie – complete with zombie-like AP processors shuffling through cubicle aisles in search of active invoices.

The Issues:

1) Zombification does not support ROI goals or process improvement…
Thankfully, the Aurionpro WebCenter team got to her in time!  We met our client during her company’s financial transformation planning process and spent time with her and the team analyzing requirements and prioritizing processing needs, providing insight on additional ROI realization, and identifying areas for process improvement.  While we found some opportunities for modifications, we kept the client’s Oracle WebCenter Imaging implementation timeline to a bare minimum in order to accelerate the transformation process and reduce development time.

“All implementations require at least some level of configuration and modification,” we explained.  “The trick is to identify the areas where customization is truly required that support a faster time to ROI and make the most sense for the client’s business. As for other aspects, while still important, we recommend putting them into a “Phase II Brain Fungus Antidote” that inhibits the zombification of the project and driving processes. This proven approach helps organizations get the biggest bang for their buck. 

2) Zombies have no requirements (and are usually missing a limb or two…)
We’d advised our client that all of us needed to understand the company’s existing AP System before getting started.  The Aurionpro team’s first step is always requirements gathering. This part of the process has three key objectives:
  • Train the Financial Transformation team in the details of WebCenter Imaging both through system demonstration and generic workflow presentations.
  • Understand the client’s business requirements and document those verbally and visually with reconfirmation
  • Confirm our understanding of the client’s goals.  We’ve learned the most important part of requirements gathering is ensuring that we heard our client’s concerns and expressed them accurately.
3) People who live in zombie societies hide at night and barricade themselves in…
Aurionpro understood that team leads like to do things their own way. For our client, she wanted to be left alone to contemplate things and assess whether the plan was going to get the job done on time and on budget.

“I just like taking the documentation home and studying it,” our client said. “The matrix format that Aurionpro provides allowed me to sort and re-sort the individual requirements so I could understand how each one fits with our goals and also our budget. I could even send the functional flows included in the requirements to my change management team so they could start their part of the process.”

4) Zombies can only be killed with proven methods…
All of our clients have given high praise to the matrix format that Aurionpro services teams use to ensure that requirements are clear and that focus is maintained consistently throughout the lifecycle of the project.  Our deployment methodology allows our clients to literally check-off each item on their original requirements list so that they have a visualization of how they’ve come full circle from idea to reality!  Our post-UAT development then covers the team by ensuring that any post-development adjustments are made possible. Lastly, the Aurionpro implementation process for WebCenter Imaging supports companies through the “go-live” period and works to ensure that any zombification of their process are completely resolved.

5) Shufflers have no clear roadmap …
“You made it so much easier to support my progress reports to my senior management,” the client told us after the project was complete.  “The weekly status reports that Aurionpro provided gave a crystal-clear snapshot of our project status against the overall timeline.  I always knew where I stood and what was going to happen next. What was a very scary process for me became quite manageable, or at least less terrifying,” she concluded.

The really good news was that once she had her Oracle WebCenter Imaging solution in place, our client’s nightmare world receded and the zombies morphed back into accessible, productive, and engaged colleagues.

About the Author:
Jane Shirley is a Senior Business Analyst for Aurionpro. She has worked in the Oracle WebCenter space on both the customer and the consulting side for large corporate enterprise-wide implementations. After serving time as a Marketing Manager, she spent several years managing invoice processing for a Fortune 50 company. She can be reached at jane.shirley@aurionpro.com.

Thursday Jun 19, 2014

Transform your Finance and HR Processes with Oracle WebCenter Content and Oracle WebCenter Imaging

THE INSIGHT-DRIVEN ENTERPRISE

Contact John Wilkin:

1.661.644.4272

john.wilkin@oracle.com

to register for this event

Transform your Finance and HR processes with Oracle WebCenter Content and Oracle WebCenter Imaging, and learn how to implement the solution faster with Aurionpro’s accelerator

Join us for a Technology-Focused Introduction to Oracle WebCenter Content and Oracle WebCenter Imaging

Oracle and Aurionpro invite you to join an Oracle WebCenter Content and Oracle WebCenter Imaging Webcast on Friday, June 27th at 10 a.m. PST. Many corporations, universities and government agencies are taking advantage of this one-hour online presentation to learn about industry leading content-enabling their Oracle and other applications to provide targeted functionality and operational visibility while delivering tremendous ROI and reducing risks. With Oracle WebCenter Content & Oracle WebCenter Imaging and Aurionpro’s accelerator, your organization can:


Friday, June 27th 2014
10:00 a.m. Pacific Time / 1:00 p.m. Eastern Time

Please circulate this invitation to any of your team members who might be interested in participating.

To access this Oracle Web Conference – please send an email to john.wilkin@oracle.com with your name, title, & email address, and we’ll send the webcast URL and audio conferencing dial-in #.

Who Should Attend:

This Oracle WebCenter Content and Oracle WebCenter Imaging webcast is designed for Finance (AP, AR), HR, Admissions and IT decision makers who wish to learn more about how Oracle WebCenter can be used to enhance Oracle and other applications for their business processes. This webcast will also provide a high level overview of how Oracle WebCenter fits into the overall Oracle Fusion Middleware (FMW) suite, a fully integrated stack of products.

Oracle Fusion Middleware technology-related topics that will be covered include:

  • Intro to Oracle WebCenter Suite, including Oracle WebCenter Sites, Oracle WebCenter Portal, Oracle WebCenter Content and Oracle WebCenter Imaging

 

To register for the webcast, please send your name, title, institution and email address to: john.wilkin@oracle.com

Upon registration, you will receive in advance the web conferring link and audio conferencing number to access the live webcast.

Aurionpro is an award winning Platinum Oracle Partner specializing in Oracle WebCenter and Security products. www.aurionpro.com

Oracle WebCenter Content & Oracle WebCenter Imaging Webcast

Please contact John Wilkin at john.wilkin@oracle.com with any questions about this disclosure.

Wednesday Apr 30, 2014

The Changing Face of Enterprise Content Management

By Mitchell Palski, Oracle WebCenter Sales Consultant.

When we talk about Enterprise Content Management, we are talking about a content management solution that can be leveraged as part of your organizational infrastructure. What does that mean? That means having a solution that can be used across all business applications, desktop tools, websites, etc. A true ECM solution is a “single source of truth” for all enterprise content.

There are lots of topics to discuss about how using a true ECM solution benefits your organization, but today we’re going to focus on one specific aspect of an ECM solution – a shift from paper content to digital content. In an effort to cut costs on storage, to save time for employees, and to speed up business processes, many organizations are focusing on eliminating as much paper-based content as possible. That means a couple of things:
  • Transforming all of the paper content that they currently own into digital formats
  • Standing up a solution that can capture future paper-based content items
  • Re-engineering processes to integrate with business applications and take advantage of their new digital solution
Last but not least… it means clearing out all of those file cabinets filled with invoices, purchase orders, change requests, resumes, termination letters, etc.

Impacting Capabilities
First of all, the ability for users to do unlimited scanning without any volume restrictions is essential for those with large repositories of paper-based content, as well as those who are expecting to continuously process paper-based content moving forward.

The tools that are provided with content capture are ones that are designed to remove the bottlenecks in business processes. At the lowest-level of automation, a stream-lined interface that is designed for rapid data-entry can drastically improve processing times. Even then, keying in values leaves your organization open to the cost of human error. That’s why WebCenter allows you to link fields to database tables so that when users are entering values they are picking them from a list rather than typing them in manually.

The next step up is to leverage recognition technologies like barcode scanners and Optical Character Recognition. WebCenter uses these technologies to automatically populate document data so that users don’t have to. WebCenter can read data right off of a page to:
  1. Intelligently locate and extract data like vendor names, invoice line items, and others
  2. Match text off of a page to values in a database to improve accuracy
  3. Categorize documents for approval routing
Let’s use that topic to transition to the other capability that many legacy solutions typically overlook – automating processes. In the past, your organization may have standardized a business process by writing it out in a document somewhere and then entrusting employees to refer back to that documentation whenever they needed to complete a task. Rather than rely on that transfer of information, Oracle WebCenter provides the tools to build automated processes that:
  1. Speed time-to-complete for business processes
  2. Reduce errors in process completion
  3. Are fully traceable and auditable so you can hold your employees accountable for their participation in those processes
  4. Seamlessly integrate with your business applications
WebCenter is designed to integrate with other Oracle products, most commonly PeopleSoft and E-Business suite. By using WebCenter in conjunction with these applications, organizations benefit from:
  1. Pre-integrated Content Management solution provides a single interface into business data and associated content
    • Pre-integrated solution automatically populates data fields
    • View documents associated with a task for easy key-from-image, and document annotations, including redaction
  2. Business processes that provide a layer of automated Quality Control before content is ingested into your application.
Getting Started!
The best place to start is always to define your requirements. Figure out:
  • Which content must be archived and kept as paper?
  • How much content can I digitize?
  • What content is mission critical?
  • What are our processes for ingesting new documents?
Your Oracle sales team is trained to ask these types of questions when they come on site for product demonstrations, so opening a dialogue with your sales representative will lead you to these types of discussions.

If you are examining your organization and finding high-costs for paper-based content, WebCenter will not only reduce your storage needs but also give you a reusable solution for the future.

Wednesday Apr 23, 2014

The Evolution of Enterprise Content in the Mobile Era

Q&A interview with Mitchell Palski, Oracle WebCenter Sales Consultant.

Q: It seems like the term “mobile” is becoming increasingly popular with the use of mobile devices in our personal and business lives. Can you briefly describe how enterprise content has evolved in this new mobile era?
A: This may seem like an obvious statement, but I think it’s important that we establish that when we talk about the term “mobile” we are talking about mobile access to all enterprise resources. From the top-down, those resources include business intelligence, applications, processes, content and data.

What’s changing (and what will continue to change) is which types of devices our users access content and metadata from. The availability and the popularity of mobile devices can influence how enterprise content is captured, stored, viewed, and retrieved.

The goal for any organization should be to identify how the use of mobile access to its content can add value to their business and help them reach their objectives.

Q: And how can mobile access to enterprise content help an organization reach its goals?
A: There are a couple ways that mobility can help your organization if implemented correctly:
  • Geographical data can be captured and analyzed.
    • Where was a user when they stored content?
    • Where was a user when they viewed content?
  • Deliver content based on geographical location
    • Content delivery engines can leverage geographical data to make determinations on what types of content to display
    • Customized experience for citizens or mobile-employees
  • Improve accuracy of metadata
    • Users can upload, access, and modify content in real-time rather than be forced to go back to their workstation
  • Improve the accessibility of content for users
    • By leveraging an Enterprise Content Management system your users can ensure that they are accessing a “single source of truth”
    • Coupling mobile access with an Enterprise Content Management system allows users to ensure that they are accessing the right content at the right time, and enables access from any location
Q: Who really benefits from a mobile-enabled Enterprise Content Management system?
A: The key to serving citizens is to create an optimized user experience. Citizens don’t just interact in the public sector space; they also visit commercial webpages and use content sharing products that are specifically tailored for their mobile devices. Their age, backgrounds, and technical expertise will range beyond the scope of your employees and are much more difficult to capture. If your organization is primarily serving citizens, you are probably already surfacing your content through a mobile-friendly user interface.

Where cost savings and efficiencies are actually realized are when mobile capabilities are extended to employees:
  • Consultants
  • Case workers
  • Delivery drivers
  • Field service employees
  • Assistants
Rather than addressing the needs of the user, with employees you are addressing wants. Mobile device enabled ECM systems:
  1. Enhance the productivity and readiness of your mobile workforce
  2. Provide your organization with real-time updates to content
  3. Allow for greater and newer types of metrics to be captured
Q: And what would you say are the keys to successfully implementing a mobility-enabled content management system?
A: Emphasize the user experience!
  • Access
    • Browser-based web interface with responsive design
    • Browser-based web interface with device-specific design
    • Mobile application
  • Security
    • Force authentication
    • Local file encryptions
    • Ensure access restrictions are enforced through mobile interface
  • Simplicity of design
    • Less screen space to work with
    • Be conscious of page-load times
  • Metadata
    • Index for searching
    • Categorize for filtering
Thank you, Mitchell for sharing your thoughts on The Evolution of Enterprise Content in the Mobile Era.  For more information on this topic, we invite you to listen to Mitchell provide an overview in this podcast.
About

Oracle WebCenter is the center of engagement for business—powering exceptional experiences for customers, partners, and employees. It connects people, process, and information with the most complete portfolio of portal, Web experience management, content, imaging and collaboration technologies.

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