Wednesday Aug 19, 2015

Oracle Positioned as a Leader in the Gartner Magic Quadrant for Web Content Management, 2015

Executive Summary

Web content management remains a vibrant and growing market, fueled by the aspirations of digital strategists on the demand side and continuous innovation on the supply side. IT application leaders, marketers, digital experience specialists and merchandizers all now view WCM as mission-critical.

Market Definition/Description

Gartner defines Web content management (WCM) as the process of controlling the content to be consumed over multiple digital channels through the use of specific management tools based on a core repository. These may be procured as commercial products, open-source tools or hosted service offerings. Product functions go beyond simply publishing Web content, to include:

  • Content creation functions such as templating, workflow and change management
  • WCM repositories that organize and provide metadata about the content
  • Library services such as check-in/check-out, version control and security
  • Content deployment functions that deliver prepackaged or on-demand content to Web servers
  • A high degree of interoperability with adjacent technologies, such as CRM, marketing resource management, digital asset management (DAM) and Web analytics
  • Real-time adaptation to visitor interaction
  • Good integration with delivery tiers, such as e-commerce, social media and portal software

Figure 1. Magic Quadrant for Web Content Management

Source: Gartner (July 2015)

Oracle was positioned as a Leader in the Gartner Magic Quadrant for Web Content Management for its Oracle WebCenter Sites offering. 

Oracle WebCenter Sites enables organizations to deliver a compelling digital experience to customers by deploying and managing sophisticated and engaging Websites across digital channels. This Web experience management solution automates the entire process of managing the Web—including business-user content authoring, delivery of high-scale dynamic sites, content targeting and optimization, user-generated content, social networking integration, end-user personalization, and mobile Web delivery. As a key component of Oracle’s customer experience ecosystem – including business intelligence, customer relationship management, commerce, enterprise content management, marketing automation, portal, search and social relationship management –Oracle WebCenter Sites uniquely offers organizations the ability to connect the customer experience across all touch points - to build loyalty, drive customer acquisition, and reduce operational costs.

In today’s socially enabled, multichannel online world, individuals increasingly expect their online experiences to be targeted specifically to their interests, and to provide a point of seamless extension and expression of who they are. For Web marketers, this new imperative presents a unique set of challenges when it comes to engaging with their customers online. No longer is it acceptable to simply present flashy product Web pages, or interact with customers via newsletters and mailing lists, nor is it acceptable to publish a stripped-down mobile version of a corporate site. Instead, you have to show the ability to “know” your customer as an individual. Would they rather interact with your company and other customers via Facebook than your corporate site? Do they do most of their browsing and interaction via their iPhone? Do they want to have a personalized view of their relationship with your company, from transaction history to loyalty offers?

Oracle WebCenter Sites meets the new Web experience management (WEM) imperative by connecting the digital experience across channels, to meet the demands of today’s customers. With the WEM solution from Oracle WebCenter Sites, organizations can rapidly create, deploy, and manage multiple Web properties, while empowering business users to manage Websites themselves. Its easy-to-use tools allow organizations to get Web content and campaigns to market faster, and create targeted, interactive, and optimized experiences across Web, mobile, and social channels. Oracle WebCenter Sites offers centralized management of multilingual, multilocale, multisite Web deployments. The solution also integrates seamlessly with customer relationship management (CRM), enterprise content management, commerce, marketing automation and more, to deliver a digital customer experience that will help organizations meet their business goals.

Oracle was pleased to be named a Leader in the 2015 Gartner Magic Quadrant for Web Content Management. You can read the full report here.

Source: "Gartner Magic Quadrant for Web Content Management", Mick MacComascaigh, Jim Murphy, July 29 2015.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Oracle.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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Thursday Aug 13, 2015

Redstone Live Webcast: Saving Money by Saving Time

You're Invited to attend Redstone's Live Webcast: 'Saving Money by Saving Time'
When: Tuesday, Sept. 1st at 3:00 PM CT

During this live webcast, Redstone will provide an overview of Distributed Index, and we'll show how a satisfied customer is using this game changing technology. Distributed Index is an Oracle Validated Integration that complements and integrates with WebCenter Content 10g and 11g. 

Mark Heindselman, Emerson Process Management's Director, Knowledge Network and Information Services will discuss and demonstrate Emerson's use case. 

At the conclusion of the live demonstration, we'll field questions from the audience. 

Special Offer
All registered attendees will receive a no-cost WebCenter Content system evaluation. This evaluation will predict the potential time savings that can be realized post Distributed Index implementation. 

Featured Speaker
Mark Heindselman, Director, Knowledge Network, Emerson Process Management

Webcast Agenda

  1. Distributed Index Overview
  2. Customer Case Study
  3. Live In-Production Solution Demo
  4. Q & A 

Tuesday Aug 11, 2015

TekTalk Webinar: Breakthrough in Enterprise-Wide Contract Lifecycle Management

TekTalk Webinar: Breakthrough in Enterprise-Wide Contract Lifecycle Management

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Webinar: Breakthrough in Contract 
Lifecycle Management

Thursday, August 20, 2015 at 1 PM EST / 10 AM PST


Contracts rule B2B relationships. Whether you’re a growing mid-market company or a large-scale global organization, you need an effective system to manage surges in contract volumes and ensure accuracy in reporting.

TekStream and Oracle would like to invite you to a webinar on an exciting new solution for Contract Lifecycle Management (CLM).

This solution provides organizations with a consolidated and secure platform to logically ingest and organize contracts and supporting documents. It offers total contact lifecycle management with intuitive workflow processing as well as native integration to many existing ERP systems. With this new solution, contracts and other critical documents will no longer be locked in enterprise systems; the entire enterprise can gain seamless access from one centralized repository.

The webinar is scheduled for Thursday, August 20th at 1 PM EST/10 AM PST.

Solution Summary:

TekStream’s Contract Lifecycle Management (CLM) software is built on Oracle’s industry leading document management system, WebCenter Content, and is designed to seamlessly integrate with enterprise applications like JD Edwards, PeopleSoft and Oracle’s Enterprise Business Suite (EBS). Combining Oracle’s enterprise level applications with TekStream’s deep understanding of managing essential business information, delivers a contract management tool powerful enough to facilitate even the most complex processes. TekStream’s solution tracks and manages all aspects of your contract work streams from creation and approval to completion and expiration. Companies can rely on TekStream’s CLM to ensure compliance and close deals faster.
Join us to understand how our innovative new solution can address the cost and complexity of Contract Lifecycle Management and provide the following benefits:

Solution Benefits:

  1. Centralized repository for all in-process and executed contracts.
  2. Increase efficiency through better control of the contract process.
  3. Support for “Evergreen” contracts help to improve contract renewal rates.
  4. Improve compliance to regulations and standards by providing clear and concise reporting of procedures and controls.

For more information about Oracle Documents Cloud Service, please contact info@tekstream.com or call 844-TEK-STRM.

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Monday Aug 10, 2015

Cross-Channel Marketing for Unified Digital Experiences

By Mitchell Palski, Oracle WebCenter Sales Consultant 

We are happy to have Mitchell Palski joining us on the blog for a Q&A discussing strategies and best practices on Cross-Channel Marketing for Unified Digital Experiences.

Q. Why is Cross-Channel Marketing an Imperative for Today’s Marketers?
Just to be clear, when we discuss cross-channel marketing we are talking about using one user channel to promote another. Our customers are constantly shifting between marketing channels, utilizing a variety of devices to consume content and marketing messages. As a result, users naturally expect timely and coordinated experiences from their favorite brands. 

However, in the past disparate marketing platforms have forced brands to interact with customers from within individual channels. Often times that can lead to organizations delivering disjointed and uncoordinated messages. This disconnect is not only confusing and frustrating to customers, it’s expensive and cumbersome for brands.

Q. How do you bridge that gap to deliver a true cross-channel marketing solution?
The best way to delivery seamless user experiences is to identify the user demographic overlaps that exist across your marketing channels. For example, if you have broken your user groups out into segments by cities within a state, it might be helpful to identify what news articles the users in those cities are viewing through your web application. By identifying the articles (or article categories) that overlap in interest between cities, you can then make meaningful connections to other content that those user groups might be interested in.

The process of identifying those overlaps and applying meaningful changes to which content is being surfaced to end-users can be very cumbersome. I recommend leveraging a Web Experience Management tool such as WebCenter Sites to manage contextually relevant content and optimize your customer engagement strategies. Leveraging WebCenter’s easy-to-use targeting tools empowers marketers to create and manage rules-based marketing campaigns. Automating these processes not only ensures that content connections are being made for end-users, but it also allows your organization the ability to capture information on HOW and WHY those connections are being made. This type of forward-thinking will help your leadership anticipate market trends and stay one step ahead of your marketplace.

Q. How are marketing departments leveraging Oracle WebCenter Sites and Oracle Marketing Cloud throughout their ecosystems to achieve true cross-channel marketing?
Marketing departments want to provide a unified customer experience. The challenges they have are that:
  1. Quantifiable data is needed to define their users’ content access patterns
  2. The data and the content that they need to do so often ends up in silos
  3. The tools to utilize that data and content don’t interoperate
Having disparate content management systems can make it very difficult to get a 360 degree view of the customer, or to provide customers with an experience that is delivering relevant, personalized and timely information.

The combination of WebCenter Sites, Oracle Marketing Cloud and Oracle Documents Cloud Service (DOCS) provides marketing teams with a connected platform of cross channel marketing tools that allows marketers to easily share and utilize the same content, data, analytics, and information across their ecosystem. That means that internal marketing teams can share content, as well as expose that content externally with agencies or partners in meaningful ways.

For example, this platform can allow marketing teams to create campaigns that:
  • Leverage the same content developed internally or by another agency 
  • Automate and secure review and approval workflows
  • Share the same customer profiles across channels to facilitate consistent and appropriate personalization 
  • Utilize first, second and third-party data to enhance personalization across channels
  • Review content-analytics to deliver more effective campaign planning and development

All of these benefits can be realized using intuitive, easy to use tools that require little or no IT skills. Oracle enables marketers to be more efficient and effective in day-to-day tasks for cross channel marketing.

Q. If an organization chooses to implement this type of solution, what are some of the benefits they can expect to receive? 
Aside from having an easier day-to-day life when managing marketing campaigns, organizations can expect:
  • Data-qualified business leads
  • Better interactions with prospects and customers
  • Increased marketing efficiency and resource utilization 
  • Efficient and secure review and approval workflows
  • Faster time to market with cross-channel marketing campaigns 

Find out more here.

Thank you, Mitchell for sharing your strategies and best practices on Cross-Channel Marketing for Unified Digital Experiences. You can listen to a podcast on the topic here, or visit the Oracle WebCenter Best Practices Podcast Series for more information!

Tuesday Jul 14, 2015

Automate Order Receipt & Processing with Oracle WebCenter


Have paper-based methods brought aspects of your business to a grinding halt?  Are manual processes leading to slip-ups, mix-ups and missteps? Not too long ago, my company was in the same jam. In our pursuit of becoming the leading provider of education products to schools across the country, we ran into an issue: Our ability to process such a growing number of orders had created a bottleneck. We were actually printing orders captured electronically and routing them manually for fulfillment. Inefficient to say the least, this led to orders being lost or delayed. View this video created by Oracle partner Redstone Content Solutions (originally posted on their blog) to see how you can Automate Order Receipt & Processing with Oracle WebCenter. 

Thursday Jul 09, 2015

WebCenter & BPM: Adaptive Case Management

By Mitchell Palski, Oracle WebCenter Sales Consultant 

We are happy to have Mitchell Palski joining us on the blog for a Q&A around strategies and best practices for how to deliver Adaptive Case Management with WebCenter and BPM.

Q. So to begin, can you describe for our listeners what case management is?
A case is a collection of activities that support a specific business objective. Each case has a lifecycle, which is essentially a process that delivers a service to a use that includes:
  • Activities
  • Rules
  • Information, content, etc.
Case management defines specific interactions that a case may have with a system and with the actual users who are involved in a case’s lifecycle. In a self-service solution, these cases are typically:
  1. Initiated by a customer or citizen
  2. Routed through workflow based on specific business rules or employee intervention
  3. Resolved by evaluating data and content that is captured during the lifecycle

Q. Why is Case Management important? How does Case Management differ from Adaptive Case Management?
Case management is an important concept in today’s technology because it is a primary means of how services are provided to our end users. Some examples might include:

  • Patient services
  • Traffic violation payments
  • Retirement benefit delivery
  • Building, health, or child safety inspections
  • Employee application, promotion, or incident tracking
Each of these examples ties unique combinations of data and documentation together to provide some meaningful service to an end user. Case management software gives organizations the means to standardize how those services are delivered so that they can be completed accurately, quickly and more efficiently.

Adaptive case management is way of modeling flexible and data intensive business processes. Typically, adaptive case management is needed when a case’s lifecycle includes:
  • Complex interactions of people and policies
  • Complex decision making that require subjective judgments to be made
  • Specific dependencies that may need to be overridden based on the combination of fluid circumstances

Adaptive case management allows your organization to employ the use of standard processes and policies, but also allows for flexibility and dynamic decision making when necessary.

Q. How do Oracle WebCenter and Oracle Business Process Management help to deliver Adaptive Case Management?
The Oracle Business Process Management Suite includes:
  • Business user-friendly modeling and optimization tools
  • Tools for system integration
  • Business activity monitoring dashboards
  • Rich task and case management capabilities for end users
Oracle BPM Suite gives your organization the tools that it needs to illustrate complex case management lifecycles, define and assign business rules, and integrate your processes into critical enterprise systems. Everything from defining your data and process flows, to implementing actual case interactions; BPM Suite has an intuitive web-based interface where everyone on your staff can collaborate and deliver the best solution for your customers possible.

WebCenter Portal serves as a secure and role-based presentation layer that can be used to optimize the way that users interact with the case management system. For case management lifecycles to be effective, they need to be easy and intuitive to access as well as provide meaningful contextual content to end users who are interacting with their case. WebCenter Content supports the document management aspect of a case by managing the complete lifecycle of documents that are associated with cases, organizational policies, or any web content that helps to educate end-users.

Q. Do you have any customer or real-world examples you could share with our listeners?
The Spirit of Alaska is a Retirements Benefit program that faced:
  • Limited resources and funding
  • Out-dated and undocumented processes
  • A drastic and immediate increase in the number of cases being processes
With the help of Oracle, the Alaska Department of Retirement Benefits was able to:
  • Automate and streamline their business processes
  • Reduce the frequency of data input errors
  • Improve customer service effectiveness
The end result was a solution that not only delivered retirements benefits to citizens more quickly and accurately, but also relieved the burden of the state’s business challenges now and in the future.

Thank you, Mitchell for sharing your strategies and best practices on how to deliver Adaptive Case Management with WebCenter and BPM.  You can listen to a podcast on this topic here, and be sure to tune in to the Oracle WebCenter Café Best Practices Podcast Series for more information!

Monday Jun 29, 2015

Simplify Enterprise Mobility with Mobile Application Framework

By Mitchell Palski, Oracle WebCenter Sales Consultant

We are happy to have Mitchell Palski joining us on the blog for a Q&A around how you can Simplify Enterprise Mobility with Mobile Application Framework.

Q. How can Mobile Application Framework deliver Secure, Seamless Mobile for the Enterprise?
For many years, corporate IT departments looked to the desktop as the only way to present information from their corporate enterprise applications. With the advent and exponential growth in mobile computing, applications are no longer tethered to the desktop; users expect to be able to switch among desktops, tablets, or smartphones anytime, anywhere. Multi-channel, mobile environments are becoming the new normal. Oracle helps simplify your organization’s transition into a mobile offering by providing a comprehensive platform for developing a mobile solution.

Q. Is it possible to Develop Cross-Platform Mobile Applications with Mobile Application Framework?
Based on a hybrid architecture, Oracle MAF lets you build apps that are portable across devices and operating systems while still leveraging the device specific capabilities that deliver a rich user experience. 

Applications developed with Oracle MAF can be designed for phone and/or tablet form factors and packaged for either Apple iOS or Google Android – all from a single code base. Oracle MAF leverages the power of Java, HTML5, and JavaScript in a visual and declarative development environment to provide development teams with a more efficient approach to building on-device mobile apps. 

Oracle MAF end users will realize benefits from native apps that can work in both connected and disconnected mode, access device services, and store data in a local SQLite database.

Q. We’ve been hearing a lot about Digital Experience in the market today. How can Oracle Mobile Application Framework be leveraged to deliver optimized user Experiences?
The key word in the question is “how”. Anyone can develop something using any number of frameworks, but what separates Oracle Mobile Application Framework? How can MAF not only accelerate your development lifecycle, but also enhance the product you are ultimately delivering to your users?

Oracle MAF is designed to increase developers’ productivity and enable intuitive mobile application development by offering extensive out-of-the-box capabilities and a declarative integrated environment. By easing the learning curve of app development, Oracle MAF allows developers to focus on user experience and get the most out of their organization’s mobile offering.

Mobile Application Framework includes a library of more than 80 professionally developed components that can be used to create rich mobile application interfaces in a declarative way. Oracle MAF components were designed specifically for mobile devices, which means they include support for touch and swipe gestures and are “skinned” to look great on mobile form factors. Developers also have the ability to quickly and declaratively integrate with local device services and features, such as camera, phone, SMS, contacts and GPS, through the declarative binding layer.

 Along with UX development, Oracle MAF supports the development of applications that can work offline as well as online. Applications are self-contained and can run on the mobile device in both connected and disconnected mode which means users are never stranded when they lose internet access.

In addition to the component based user interfaces, Oracle MAF can incorporate local HTML5 pages into the same application. This enables developers who prefer direct coding of the UI to incorporate their expertise along with third party components and code-libraries to create features in the application while keeping the ability to leverage the Oracle MAF container’s services.

Q. Integration is a common concern among business and IT today. Can you Integrate Data and Services across the Mobile Enterprise?
Integration is one of the leading challenges of mobile application development. Oracle Mobile Platform supports and utilizes standard technologies and tools to expose many data formats and back-end business systems for exchange with any mobile application, primarily through the use of web services.

Web services provide the ability for a publisher of business services or content to provide that content and data to a consumer in a standardized and loosely coupled manner. In this case our MAF-developed mobile app is the consumer. SOAP or REST services can both be used by Oracle MAF through the use of data controls. Data controls create a level of abstraction over a business service that gives developers a consistent interface into all available business services, whether they are web-services or not.

They key to integration with an Enterprise is having those consumable services available to your mobile application. Many customers rush into mobile development without focusing on the business functions that their app will actually provide. A slick-interface that incorporates HTML5 and CSS3, ties into mobile device tools, and has offline functionality, still serves little to no purpose without the availability of a meaningful service-oriented architecture. The only case this might not be true is when you are developing a dictionary or glossary type app that is used purely an index for uses to reference.

Q. What about Connectivity? Can you Simplify Mobile Connectivity in the Cloud?
Separate from Mobile Application Framework, Oracle Mobile Cloud Service provides you with the tools you need to develop a strategy for supporting your mobile development. It provides out-of-the-box services that every mobile app requires, plus the ability to define and implement new enterprise-ready APIs quickly and cleanly. All API calls from your client applications are made via uniform REST calls, creating a cohesive development environment that’s easy to control and maintain.

Q. Finally, security is also a common concern when deploying anything on multiple devices. Can Mobile Application Framework deliver Secure Mobility Across All Layers?
Security is a top priority for mobile application development given that mobile devices have higher risks of loss or theft. Oracle Mobile Application Framework comes with built in security that can limit access to your applications and ensure encryption of sensitive data. Oracle Mobile Application Framework enforces Communication Encryption, On-device Encryption, and SQLite Database Encryption. At the presentation layer, Developers can build single user interfaces that meet the needs of users with different privileges and provide role-based access to various features and pages.

Thank you, Mitchell for sharing your insight into how to Simplify Enterprise Mobility with Mobile Application Framework.  You can listen to a podcast on this topic here, and be sure to tune in to the Oracle WebCenter Café Best Practices Podcast Series for more information!

Tuesday May 26, 2015

Gilbane Webcast: Delivering Next-Gen Digital Experiences

ECONTENT SPONSORED WEBEVENTS | LIVE STREAMING AUDIO
Delivering Next-Gen Digital Experiences

Thursday May 28, 2015 - 11:00am PT / 2:00pm ET
ORACLE
Becoming a digital business is an imperative for all organizations to deliver the next wave of revenue growth, service excellence and brand loyalty. Today's enterprises need to connect "experiences" to outcomes, encompassing the entire customer engagement lifecycle. And the stakes are high — 94% of customers discontinue communications because of irrelevant messages and experiences.

The key to success is leveraging enterprise-level marketing technology to unlock breakthrough innovations for audience engagement and connecting experiences to business outcomes:
  • Deliver omni-channel experiences that are seamless, tailored and innovative across Paid, Owned and Earned media
  • Convert unknown audiences to known and involved customers
  • Extend reach and orchestrate engagement across all channels and devices
  • Attribute Marketing performance to revenue across channels and target audiences
REGISTER NOW to reserve your seat for this special webinar event.

Wednesday Apr 15, 2015

Webcast: Adaptive Case Management as a Service

Oracle Corporation
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Adaptive Case Management as a Service

Often times, organizations find that they have to change the way they manage cases to conform to a new system, rather than the system being open and flexible to accommodate their specific needs. Case Managers do not want to be obligated to follow a once-size-fits-all process for case management. They require open, flexible capabilities to handle their cases that can adapt to fit their needs. Join Sofbang and Oracle to learn more about how Adaptive Case Management as a Service (CMaaS) can provide caseworkers and their clients with an adaptable, flexible, configurable platform based way of managing cases with robust, yet easy-to-use, mobile capabilities.

In this webcast you will:
  • Learn what Adaptive Case Management as a Service (CMaaS) is
  • Understand how to reduce the rigidity of a typical system and streamline the approach to case management
  • Discover mobile, UI friendly approaches to managing cases
  • Find out the Sofbang and Oracle Approach to Adaptive CMaaS
  • See a live demo of CMaaS in action
Duration: 45 minutes for Presentation + 15 minutes for Q&A

About Sofbang

Founded in 2000, Sofbang is an Oracle Platinum Partner specialized in providing Oracle Fusion Middleware, Mobile & Oracle Cloud solutions to clients in the Government, Education and Utilities sectors, as well as the mid-market commercial space. Sofbang provides customers with dynamic business process extensions, enterprise mobility and cloud solutions which extend, integrate and simplify enterprise business applications across an organization. We design solutions with Scalability, Flexibility and Extendibility in mind. We call this concept Designed for Change. Our solutions help organizations reduce costs, increase revenue, enhance end-user experience, promote transparency and improve productivity. Our company was founded with the passion that comes from seeing clients achieve strategic success.

Sofbang has received awards and recognitions for developing innovative solutions and delivering outstanding value, including being recognized by CIO Review as one of the 20 Most Promising Campus Technology Providers of 2014 and the winner of the BPM.com and WfMC 2014 Global Award for Excellence in Business Process Management and Workflow for the Chicago Park District.

As an Oracle Platinum Partner, Sofbang is proud to have achieved the following specialization designations from the Oracle Partner Network, recognizing Sofbang’s continued focus in the Oracle Fusion Middleware stack for over a decade, beginning with BEA Systems Inc. Specializations are achieved through competency development, business results, expertise and proven success.

Oracle Service-Oriented Architecture
Oracle WebLogic Server 12c
Oracle Unified Business Process Management 11g
Oracle Enterprise Manager 12c
Oracle Application Grid

Sofbang is headquartered in Chicago, Illinois and is minority owned. To find out more visit: www.sofbang.com.


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Live Webcast

Calendar April 28, 2015
11:30 am CST |
12:30 pm EST
Featured Speakers:

Danny Asnani
Sofbang

Vivek Ahuja –
Sofbang

Mitchell Palski –
Oracle
Oracle Platinum Partner
Hardware and Software Engineered to Work Together
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Wednesday Mar 11, 2015

Webcast Replay: Public Sector FMW: Mobility Solutions – Re-Think Mobile

Mobile is the digital disruptor that has transformed industries and organizations big and small. Mobile transformations are everywhere, across all industries in organizations of all sizes. The enterprise mobile market is expected to bring in $140 billion by 2020, and yet today 7 in 10 enterprises are still struggling to keep pace with new mobile devices and systems. We know that access to relevant information, anywhere and anytime is expected, yet connecting to back-end systems and securing the corporate data is both complex and a necessity.

Watch this webinar to learn how customers are re-thinking their enterprise mobile strategy and unifying the client, content, context, security and cloud in their enterprise mobile strategy. Through case studies and live demonstrations, Oracle Gold Partner 3Di will present how customers like you have successfully addressed these questions using Oracle Technologies and 3Di's solutions, innovations and services.

Find out more here

Product links:

o http://www.oracle.com/technetwork/middleware/webcenter/suite/overview/index.html

o http://www.oracle.com/us/technologies/bpm/overview/index.html

o http://www.oracle.com/technetwork/developer-tools/maf/overview/index.html

Case Studies:

o https://blogs.oracle.com/webcenter/entry/los_angeles_department_of_building

o https://blogs.oracle.com/fusionmiddleware/entry/ladwp_transformed_customer_experience_with

Monday Mar 09, 2015

Webcast: Expanding Your Digital Marketing Experience

Oracle Corporation
Expanding Your Digital Marketing Experience
Accelerating Digital Business & Marketing Transformation

Successful digital marketing starts with optimizing lead conversion by empowering marketers to manage the online experience with a minimum of IT involvement. Research has shown the correlation between user experience across channels, and higher conversion rates -- The more consistent, continuous and unified the customer's digital experience is, the higher the conversion rates. In fact, many companies have seen as much as a 70% increase through personalized web experiences.

The key to delivering a continuous, personalized, unified digital experience across channels and systems is to combine the use of Web Experience Management (WEM) and marketing automation systems allowing marketers to leverage the web and email, without IT involvement. This powerful combination:
  • Creates a unified engagement platform that gives marketers a robust suite for customer acquisition
  • Speeds time-to-market with the ability to quickly and easily publish content and sites without IT involvement
  • Separates and enables marketing agility from IT stability
Register now for this webcast.

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Calendar March 12, 2015
10:00 a.m. PT /
1:00 p.m. ET
Featured Speaker:

Joshua Duhl
Joshua Duhl
Senior Principal
Product Manager,
Oracle
Hardware and Software Engineered to Work Together
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Friday Feb 27, 2015

Webcast: Public Sector FMW: Mobility Solutions – Re-Think Mobile

3Di is a Gold Partner of Oracle and also a Pillar Partner for Middlware Solutions and a Top Partner for North America. 3Di has alo successfully delivered over 200 projects to public sector, private sector and military clients. Please visit www.3disystems.com for further information.  Join us on Wednesday, March 4, 2015 at 9:00 am Central Standard Time (Chicago, GMT-06:00) to learn how customers are re-thinking their enterprise mobile strategy unifying the client, content, context, security and cloud in their enterprise mobile strategy. Through case studies and live demonstrations, 3Di will present how customers like you have successfully addressed these questions using Oracle Technologies and 3Di's solutions, innovations and services. Register Now!

Monday Feb 23, 2015

Webcast: Strategies for Delivering Next-Gen Digital Experiences

ECONTENT SPONSORED WEBEVENTS | LIVE STREAMING AUDIO
Strategies for Delivering
Next-Gen Digital Experiences


Thursday February 26, 2015
11:00am PT / 2:00pm ET
The world has changed to one that's always on, always-engaged, requiring organizations to rapidly become "digital businesses." In order to thrive and survive in this new economy, having the right digital experience and engagement strategy and speed of execution is crucial. So how do you get started and accelerate this transformation?

Attend this webcast as we outline best practice strategies to seize the full potential of digital experience & engagement - to deliver the next wave of revenue growth, service excellence and business efficiency. You will gain deep insights into how you can engage your customers, partners and employees for maximum results by empowering both marketing and IT with increased business agility and responsiveness.

REGISTER NOW to reserve your seat for this special webinar event.
MODERATOR
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Theresa Cramer
Editor
EContent & Intranets
PRESENTERS
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Chris Preston
Sr. Director Customer Strategies
Oracle
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Kellsey Ruppel
Principal Product Marketing Director
Oracle
Audio is streamed over the Internet, so turn up your computer speakers!

Friday Feb 13, 2015

Video: Oracle Platinum Partner Redstone Content Solutions

John Klein, Principal of Redstone Content Solutions, sits down with Sam Sharp, Senior Director at Oracle, to discuss Redstone’s expertise in integrating WebCenter products, and tying the entire WebCenter Suite together.

Wednesday Feb 11, 2015

Webcast Tomorrow: Delivering Next-Gen Digital Experiences

Becoming a digital business is imperative for all organizations that wish to deliver the next wave of revenue growth, service excellence, and business efficiency. Today’s enterprises need to connect “experiences” to outcomes, encompassing the entire customer engagement lifecycle. Line-of-business (LOB) and IT leaders have come to agree on the key business priorities: to grow revenue, acquire and retain customers, and improve customer satisfaction—all while reducing costs and minimizing risk. It’s widely understood that the digital experience (DX) has become the cornerstone for all brand experiences. It’s crucial that organizations get this right since the stakes for getting it wrong are extremely high. 

Think about all the twists and turns that the average customer takes on his or her journey with your brand—all the touchpoints including traditional advertising, social marketing, mobile apps, and website interactions. Collectively, the experiences on this digital journey should connect customers with your brand, products, and services based on your knowledge and insight into their personas and online behaviors. 

In short, the engagement vision of the organization has to match the reality of what customers experience. That’s why innovative marketers rely on digital experience and engagement technologies to engage their audiences, launch new products, establish comprehensive services, and develop new and compelling business models. Marketers have learned how to empower their audiences—including customers, citizens, employees, suppliers, and partners—as well as how to optimize their business operations based on industry-leading digital experiences.

How do you deliver an experience that is frictionless and reflects your understanding of who your customers and audiences are so you can meet their needs, secure their loyalty, and effectively sell your products and services to them? You do it by eliminating information silos and fragmented customer engagement tools by creating a single digital experience platform that can be leveraged across all marketing functions and used to connect marketing to the rest of the enterprise. Digital experiences that are informed by data unify the customer experience and help you build a base of engaged, loyal advocates. 

We invite you to join us tomorrow for a webcast "Delivering Next-Gen Digital Experiences", where Chris Preston will discuss and provide an in-depth look at technologies that enable IT leaders to connect digital customer experiences to business outcomes. Register today!

Oracle Corporation
Digital Strategies For Customer Engagement Growth

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Oracle WebCenter is the center of engagement for business—powering exceptional experiences for customers, partners, and employees. It connects people, process, and information with the most complete portfolio of portal, Web experience management, content, imaging and collaboration technologies.

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