Thursday Oct 11, 2012

Oracle Social Network Developer Challenge: TEAM Informatics

Originally posted by Jake Kuramoto on The Apps Lab blog.

Here comes another Oracle Social Network Developer Challenge entry, this one courtesy of TEAM Informatics (@teaminformatics).

As their name suggests, their entry was a true team effort, featuring the work of Jon Chartrand, Deepthi Sanikommu, Dmitry Shtulman, Raghavendra Joshi, and Daniel Stitely with Wayne Boerger doing the presentation honors.

Speaking of the presentation, Wayne’s laptop wouldn’t project onto the plasma we had in the OTN Lounge, but luckily, Noel (@noelportugal) had his iPad and VGA dongle in his backpack of goodies, so they were able to improvise by using the iPad camera to capture Wayne’s demo and project the video to the plasma.

Code will find a way.

Anyway, TEAM built Do Over, an integration with Atlassian’s JIRA, coincidentally something I’ve chatted with Rich (@rmanalan) about in the past. The basic idea is simple; integrate JIRA issues with Oracle Social Network to expand and centralize the conversation around issue resolution. In Dmitry’s words:

We were able to put together a team on fairly short notice and, after batting a few ideas around, decided to pursue an integration with JIRA, an issue and project tracking tool used in-house at TEAM.  After getting to know WebCenter Social, we saw immediate benefits that a JIRA integration could bring, primarily due to the fact that JIRA only allows assignment of an issue to one person at a time.  Integrating Social would allow collaboration and issue resolution to happen right from the JIRA Issue interface.

TEAM tackled a very common pain point among developers, i.e. including everyone who needs to be involved in issue resolution into a single thread. If you’ve ever fixed bugs or participated in that process, you’ll know that not everyone has access to the issue resolution system, which makes consolidating discussion time-consuming and fragmented.

Why? Because we typically use email as the tool for collaboration. Oracle Social Network allows for all parties involved to work in a single, private and secure conversation, and through its RESTful Public API, information from external systems like JIRA can be brought in for context.

TEAM only had time to address half the solution, but given more time, I’m sure they would have made the integration bidirectional, allowing for relevant commentary to be pushed back to JIRA, closing the loop.

Here are some screenshot of their integration.

When Oracle Social Network is released, TEAM will have something they use internally to work on issues, and maybe they’ll even productize their work and add it to the Atlassian Marketplace so that other JIRA users can benefit from the combination of Oracle Social Network and JIRA.

Thanks to everyone at TEAM for participating in our challenge. We hope they had a good experience.

Look for the details of the other entries this week.

Be sure to check out a full recap from Dmitry over on the TEAM blog.

Wednesday Oct 10, 2012

Oracle Social Network Developer Challenge: HarQen Nodal

Originally posted by Jake Kuramoto on The Apps Lab blog.

We wrapped the Oracle Social Network Developer Challenge last week at OpenWorld, and this week, I’ll be sharing all the entries.

All the teams that entered our challenge did a ton of work and built really interesting integrations with Oracle Social Network, and I want to showcase their hard work and innovative ideas.

Today, I give you Nodal from the HarQen (@harqen) team, Kris Gösser (@krisgosser), Jesse Vogt (@jesse_vogt) and Matt Stockton (@mstockton).

The guys from HarQen built Nodal to provide a visual way to navigate your connections and conversations in Oracle Social Network and view relationships. Using Nodal, you can:

  • Search through names and profiles in Oracle Social Network.
  • Choose people and view their social graphs in a visually useful way.
  • Expand nodes in the social graph and add that person’s social graph to the Nodal view for comparison.
  • Move nodes around and lock them in place for easier viewing, using a physics engine for movement.
  • Adjust the physics engine properties according to your viewing preferences.
  • Select nodes in the social graph and create a conversation directly based on the selection.
Here are some shots of Nodal. They really don’t do the physics engine justice, but maybe the guys at Harqen will post a video of what they did for your viewing pleasure.
Nodal’s visuals wowed the judges and the audience, and anyone with a decent-sized social network presence understands the need for good network visualization. Tools like Nodal allow you to discover hidden connections in your network and maximize the value of your weak ties and find mavens, a very important key to getting work done.

Thanks to the HarQen team for participating in our challenge. We hope they had a good experience.

Look for the details of the other entries this week.

Tuesday Oct 09, 2012

Oracle Social Network and the Flying Monkey Smart Target

Originally posted by Jake Kuramoto on The Apps Lab blog.

I teased this before OpenWorld, and for those of you who didn’t make it to the show or didn’t come by the Office Hours to take the Oracle Social Network Technical Tour Noel (@noelportugal) ran, I give you the Flying Monkey Smart Target.

In brief, Noel built a target, about two feet tall, which when struck, played monkey sounds and posted a comment to an Oracle Social Network Conversation, all controlled by a Raspberry Pi. He also connected a Dropcam to record the winner just prior to the strike. I’m not sure how it all works, but maybe Noel can post the technical specifics.

Here’s Noel describing the Challenge, the Target and a few other tidbit in an interview with Friend of the ‘Lab, Bob Rhubart (@brhubart). The monkey target bits are 2:12-2:54 if you’re into brevity, but watch the whole thing.

Here are some screen grabs from the Oracle Social Network Conversation, including the Conversation itself, where you can see all the strikes documented, the picture captured, and the annotation capabilities:


That’s Diego in one shot, looking very focused, and Ernst in the other, who kindly annotated himself, two of the development team members. You might have seen them in the Oracle Social Network Hands-On Lab during the show.

There’s a trend here. Not by accident, fun stuff like this has becoming our calling card, e.g. the Kscope 12 WebCenter Rock ‘em Sock ‘em Robots.

Not only are these entertaining demonstrations, but they showcase what’s possible with RESTful APIs and get developers noodling on how easy it is to connect real objects to cloud services to fix pain points. I spoke to some great folks from the City of Atlanta about extending the concepts of the flying monkey target to physical asset monitoring. Just take an internet-connected camera with REST APIs like the Dropcam, wire it up to Oracle Social Netwok, and you can hack together a monitoring device for a datacenter or a warehouse.

Sure, it’s easier said than done, but we’re a lot closer to that reality than we were even two years ago.

Another noteworthy bit from Noel’s interview, beginning at 2:55, is the evolution of social developer. Speaking of, make sure to check out the Oracle Social Developer Community. Look for more on the social developer in the coming months.

Noel has become quite the Raspberry Pi evangelist, and why not, it’s a great tool, a low-power Linux machine, cheap ($35!) and highly extensible, perfect for makers and students alike. He attended a meetup on Saturday before OpenWorld, and during the show, I heard him evangelizing the Pi and its capabilities to many people.

There is some fantastic innovation forming in that ecosystem, much of it with Java. The OTN gang raffled off five Pis, and I expect to see lots of great stuff in the very near future.

Stay tuned this week for posts on all our Challenge entrants. There’s some great innovation you won’t want to miss.

Find the comments.

Update: I forgot to mention that Noel used Twilio, one of his favorite services, during the show to send out Challenge updates and information to all the contestants.

Monday Oct 08, 2012

Oracle Social Network Developer Challenge Winners

Originally posted by Jake Kuramoto on The Apps Lab blog.

Now that OpenWorld 2012 has wrapped, I have time to tell you all about what happened.

Maybe you recall that Noel (@noelportugal) and I were running a modified hackathon during the show, the Oracle Social Network Developer Challenge.

Without further ado, congratulations to Dimitri Gielis (@dgielis) and Martin Giffy D’Souza (@martindsouza) on their winning entry, an integration between Oracle APEX and Oracle Social Network that integrates feedback and bug submission with Oracle Social Network Conversations, allowing developers, end-users and project leaders to view and discuss the feedback on their APEX applications from within Oracle Social Network.

Update: Bob Rhubart of OTN (@brhubartinterviewed Dimitri and Martin right after their big win. Money quote from Dimitri when asked what he’d buy with the $500 in Amazon gift cards, “Oracle Social Network.” Nice one.

In their own words:

In the developers perspective it’s important to get feedback soon, so after a first iteration and end-users start to test, they can give feedback of the application. Previously it stopped there, and it was up to the developer to communicate further with email, phone etc. With OSN every feedback and communication gets logged and other people can see the discussion immediately as well.

For the end users perspective he can now communicate in a more efficient way to not only the developers, but also between themselves. Maybe many end-users (in different locations) would like to change some behaviour, by using OSN they can see the entry somebody put in with a screenshot and they can just start to chat about it. Some key technical end users can have lighten the tasks of the development team by looking at the feedback first and start to communicate with their peers.

For the project manager he has now the ability to really see what communication has taken place in certain areas and can make decisions on that. Later, if things come up again, he can always go back in OSN and see what was said at that moment in time.

Integrating OSN in the APEX applications enhances the user experience, makes the lives of the developers easier and gives a better overview to project managers.

Incidentally, you may already know Dimitri and Martin, since both are Oracle Ace Directors. I ran into Martin at the Ace Director briefings Friday before the conference started, and at that point, he wasn’t sure he’d have time to enter the Challenge.

After some coaxing, he and Dimitri agreed to give it a go and banged out their entry on Tuesday night, or more accurately, very early Wednesday morning, the day of the Challenge judging. I think they said it took them about four hours of hardcore coding to get it done, very much like a traditional hackathon, which is essentially a code sprint from idea to finished product.

Here are some screenshots of the workflow they built.

I love this idea, i.e. closing the loop between web developers and users, a very common pain point, and so did our judges.

Speaking of, special thanks to our panel of three judges:

Finally, thanks to everyone who made this possible, including:

  • The three other teams from HarQen (@harqen), TEAM Informatics (@teaminformatics) and Fishbowl Solutions (@fishbowle20) featuring Friend of the ‘Lab John Sim (@jrsim_uix), who finished and presented entries. I’ll be posting the details of their work this week.
  • The one guy who finished an entry, but couldn’t make the judging, Bex Huff (@bex). Bex rallied from a hospitalization due to an allergic reaction during the show; he’s fine, don’t worry. I’ll post details of his work next week, too.
  • The 40-plus people who registered to compete in the Challenge.
  • Noel for all his hard work, sample code, and flying monkey target, more on that to come.
  • The Oracle Social Network development team for supporting this event.
  • Everyone in legal and the beta program office for their help.
  • And finally, the Oracle Technology Network (@oracletechnet) for hosting the event and providing countless hours of operational and moral support.

Sorry if I’ve missed some people, since this was a huge team effort.

This event was a big success, and we plan to do similar events in the future. Stay tuned to this channel for more. 

Wednesday Oct 03, 2012

OOW 12: Thank you Oracle WebCenter Partners!

Yesterday evening we were happy to participate in the Oracle WebCenter Customer Appreciation Event! Oracle WebCenter partners Fishbowl Solutions, Fujitsu, Keste, Mythics, Redstone Content Solutions, TEAM Informatics, and TekStream sponsored a reception at The Palace Hotel for Oracle WebCenter customers. This event provided an exclusive opportunity for customers to network with their peers and meet and talk with executives from Oracle WebCenter Product Management, Development, and Marketing along with Oracle’s premiere Oracle WebCenter partners. 

Christian Finn, Sr. Director of Product Management for Oracle WebCenter and Bob Crossman, Vice President of Oracle WebCenter Sales welcomed attendees and thanked everyone for their continued support and partnership with Oracle WebCenter.
We had a great turnout and enjoyed an evening of socializing and networking. 

Thanks again Oracle WebCenter partners!

Tuesday Oct 02, 2012

The latest Oracle Social Network News from Open World


Oracle and Partners showcase the latest development around  Oracle Social Network  (OSN)

  • Integration of OSN Social Fabric into Business Applications like Finance, HCM and Customer Experience
  • Partners like Cisco WebEx, Avaya, Weemo, Lingotek and HarQen showcase OSN integration
  • Oracle shares details around internal OSN deployment

Please visit us at 2413 Moscone South  Exhibition Hall  and  experience a live OSN demo

Social Fabric 

Oracle Social Network socializes your Applications, Process and Content within your Enterprise.

Here are some examples what is shown at Oracle Open World.

Socialize the Finance department

  • Enable Finance departments to collaborate instantly during quarter close with real-time information access
  • Enable finance professionals in the back office to easily interact with the rest of the company
  • Provide privacy when discussing sensitive financial results within Conversations 

Socialize Human Capital Management (HCM)

  • Promotes attainable performance goals that achieve the business objectives of the enterprise
  • Capture expertise across the network
  • Continuous feedback loop provided that results in productivity and innovation improvement tied to higher employee engagement

OSN and Customer Experience

  • Find the person with the best skills to assist with the issue
  • Real-time collaboration in  context of the issue
  • Track an Agent’s collaboration contributions
  • Identify and contribute relevant knowledge back to the system

Cisco/Webex integration

The Web Conferencing tool of your choice can be integrated with OSN. In the example below you can see the integration of the Cisco WebEx solution into OSN.

and sure - this works on mobile devices as well  :-)

OSN @ Oracle

Oracle has deployed OSN as part of the internal Fusion CRM application rollout. After just 4 month we can see impressive usage patterns.

Monday Oct 01, 2012

Oracle Social @ OpenWorld

 Hi there -  Wanna know what going on at Oracle Open World and Social?

 Here are the hot tips!

 Do you want to see  the Oracle Social Engagement Center in action ?

You can explore the power of social publishing (Vitrue)  and the live social  monitoring of  the Social Buzz around OpenWorld.
Let's see if you appear in the Tweeter stream :-).

Visit us  at Moscone South main entrance (foursquare place)  and meet  the Oracle Social Geeks  , @dankmbp and team.

Are you a  social developer  and want to discover Oracle Social Network (OSN) ?

cool - you can still  join the OSN Developers Challenge , take the OSN technical preview tour and meet our WebCenter evangelists Jake (@theappslab) and @noelportugal.

Do you want to meet the Oracle Social Geeks and have some fun? 

Then join us at the Social Plaza @ Oracle OpenWorld event on Tuesday, October 2, Noon–8:00 p.m. at the  Mint Plaza, Fifth Street between Mission and Market.

cu you all at #oow

OOW 12: Hardware and Software Engineered to Work Together

If you were among the thousands of folks that filled the Moscone Center Hall D last night to hear Larry Ellison’s keynote, this will be old news to you.  If you weren’t able to catch the session, Larry covered Oracle’s fundamentally different approach to delivering technology that is engineered to work together to give customers extreme performance, simplicity, and cost savings. As you many know, innovating for growth requires the right investments and the right technology. And Oracle is equipped and ready.

If you are attending Oracle OpenWorld, you’ll want to be sure you don’t miss out on any of the following activities!

Thursday Sep 27, 2012

Oracle OpenWorld Preview: Oracle Social Network Technical Tour


Originally posted by Jake Kuramoto on The Apps Lab blog.

Yesterday, I told you about the Oracle Social Network Developer Challenge we’ll be hosting at OpenWorld (@oracleopenworld) next week. If you’re attending OpenWorld or JavaOne (@javaoneconf) and want to get hands-on experience with Oracle Social Network and show off your coding chops, this is the event for you.

Go ahead and register. I’ll wait.

But wait, there’s more.

If you’re not sure you’ll have the time for the Challenge, don’t want to embarrass anyone with your awesome skills, have a hectic schedule and can’t commit, or just want to learn more about Oracle Social Network and how to extend it, then the Oracle Social Network Technical Tour is for you.

Read Jake's originally entry to learn more about The Tour!

Wednesday Sep 26, 2012

Oracle OpenWorld Preview: Oracle Social Network Developer Challenge

Originally posted by Jake Kuramoto on The Apps Lab blog.

Noel (@noelportugal) and I have been working on something new for OpenWorld (@oracleopenworld) for quite some time, and today, I got the final approvals to go ahead with the Oracle Social Network Developer Challenge.

The skinny.

The Challenge is a modified hackathon, designed to run during OpenWorld and JavaOne (@javaoneconf), and attendees of both conferences are welcome to join and compete for the single prize of $500 in Amazon gift cards.

There’s only one prize, so bring your A-game.

The Challenge begins Sunday, September 30 at 7 PM and ends Wednesday, October 3 at 4 PM.

You can and should register now, but we won’t begin approving  registrations until Sunday at 7 PM. For legal reasons, you’ll need to register with a corporate email address, not a free webmail one, e.g. Gmail, Hotmail, Outlook, Yahoo Mail, ISP-provided mail, etc. If you work for a competitor of Oracle, sorry but you’re not eligible.

Everything you need is in the cloud, including support, but if you need help or have questions, visit office hours in the OTN Lounge in the Howard Street tent Monday, October 1 and Tuesday, October 2 4-8 PM to get help from the product team.

The judging begins Wednesday, October 3 at 4 PM. To be considered for the prize, you’ll need to attend to demo your working code to the judges.

Attendees with badges from either OpenWorld or JavaOne are welcome in the OTN Lounge, so you’ll need one of those too.

Did I mention, register now?

Be sure to check out Jake's original post for the long-winded explanations.

Oracle OpenWorld Preview: JavaOne Social Developer Program

Originally posted by Jake Kuramoto on The Apps Lab blog.

If you’re heading to San Francisco later this month for JavaOne and are interested in learning about building social applications for your enterprise, you should plan to check out the Social Developer Program, organized and hosted by Roland Smart who recently joined Oracle after the Involver acquisition.

The program runs from 10 AM to 3:30 PM on Tuesday, October 2 at the San Francisco Hilton and features speakers from Oracle,, Facebook, LinkedIn, and Sociable Labs. The focus is on the emergence of social within the enterprise and ends with a hackathon.

That last bit got your attention? Thought it might. Here’s the skinny:

In this session the staff of the Oracle Social Developer Lab will present some social development tools that make integrating social functionality into your apps easier to achieve. This session kicks off a week-long hack to build an application using OSDL code. A winner will be selected and profiled in Java Magazine.

I don’t have any more details on the prize, which is sure to be epic, so you’ll just have to attend the program. In the meantime, check out their Facebook page for more information.

See you in San Francisco.

Friday Sep 07, 2012

Oracle OpenWorld: Oracle WebCenter Customer Appreciation Reception

Oracle WebCenter Customer Appreciation Reception

Oracle WebCenter partners Fishbowl Solutions, Fujitsu, Keste, Mythics, Redstone Content Solutions, Team Informatics & TekStream invite you to a private cocktail reception at one of San Francisco's finest hotels. Please join us and other Oracle WebCenter customers for heavy hors d'oeuvres and cocktails at this exclusive reception.


Tuesday, October 2, 2012
6:30 p.m. – 9:30 p.m.

The Palace Hotel
Ralston Ballroom
2 New Montgomery Street
San Francisco, CA 94105


Don't miss the opportunity to meet and talk with executives from Oracle WebCenter Product Management, Product Marketing and Oracle's premier WebCenter partners. We look forward to seeing you at this event!

Please RSVP to by September 26, 2012. You will receive an email notification from confirming your attendance for this event.

Sponsored by:

Oracle Corporation

Wednesday Sep 05, 2012

Oracle OpenWorld Interactive Customer Panels

Oracle OpenWorld attendees regularly report that their interactions with fellow Oracle customers represent the most valuable aspect of the conference. This year, four customer panels will promote these valuable Oracle WebCenter interactions, including: 

Building Next-Generation Portals: An Interactive Customer Panel Discussion 
(Wednesday, October 3, 5:00 p.m., Moscone West 3000, session ID# CON8900)
  • With panelists from Aramark, Canadian Partnership Against Cancer, Los Angeles Department of Building & Safety, Los Angeles Department of Water & Power and Siemens Healthcare
Becoming a Social Business: Stories from the Front Lines of Change
(Thursday, October 4, 11:15 a.m., Moscone West 3001, session ID# CON8899)
  • Featuring University of Louisville
Land Mines, Potholes, and Dirt Roads: Navigating the Way to Enterprise Content Management Nirvana 
    (Thursday, October 4, 12:45 p.m., Moscone West 3001, session ID# 8898)
    • Including panelists from Critigen and Alberta, Canada's Department of Agricultural and Rural Development
    Using Web Experience Management to Drive Online Marketing Success
    (Thursday, October 4, 2:15 p.m., Moscone West 3001, session ID# CON8897) 
    • Featuring panelists from and Arbonne
    We hope you’ll join us to learn first-hand from Oracle WebCenter customers as they share best practices and lessons learned when implementing Oracle WebCenter. Looking for a guide of all the Oracle WebCenter sessions at Oracle OpenWorld? Be sure to download the Oracle WebCenter Focus OnGuide!

    Tuesday Sep 04, 2012

    26 Days: Countdown to Oracle OpenWorld 2012

    Welcome to our countdown to Oracle OpenWorld! Oracle OpenWorld 2012 is just around the corner. In less than 26 days, San Francisco will be invaded by an expected 50,000 people from all over the world. Here on the Oracle WebCenter team, we’ve all been working to help make the experience a great one for all our WebCenter customers. For a sneak peak  – we’ll be spending this week giving you a teaser of what to look forward to if you are joining us in San Francisco from September 30th through October 4th. We have Oracle WebCenter sessions covering all topics imaginable. Take a look and use the tools we provide to build out your schedule in advance and reserve your seats in your favorite sessions.  That gives you plenty of time to plan for your week with us in San Francisco. If unfortunately, your boss denied your request to attend - there are still some ways that you can join in the experience virtually On-Demand.

    This year - we are expanding even more up North of Market Street and will be taking over Union Square as well. Check out this map of San Francisco to get a sense of how much of a footprint Oracle OpenWorld has grown to this year.

    With so much to see and so many sessions to learn from - its no wonder that people get excited.

    Add to that a good mix of fun and all of the possible WebCenter sessions you could attend - you won't want to sleep at all to take full advantage of such an opportunity. We'll also have our annual WebCenter Customer Appreciation reception - stay tuned this week for some more info on registration to make sure you'll be able to join us.

    If you've been following the America's Cup at all and believe in EXTREME PERFORMANCE you'll definitely want to take a look at this video from last year's OpenWorld Keynote.

    Important OpenWorld Links: 

    Here are all the WebCenter sessions broken down by day for your viewing pleasure.

    Monday, October 1st

    CON8885 - Simplify CRM Engagement with Contextual Collaboration

    Are your sales teams disconnected and disengaged? Do you want a tool for easily connecting expertise across your organization and providing visibility into the complete sales process? Do you want a way to enhance and retain organization knowledge? Oracle Social Network is the answer. Attend this session to learn how to make CRM easy, effective, and efficient for use across virtual sales teams. Also learn how Oracle Social Network can drive sales force collaboration with natural conversations throughout the sales cycle, promote sales team productivity through purposeful social networking without the noise, and build cross-team knowledge by integrating conversations with CRM and other business applications.

    CON8268 - Oracle WebCenter Strategy: Engaging Your Customers. Empowering Your Business

    Oracle WebCenter is a user engagement platform for social business, connecting people and information. Attend this session to learn about the Oracle WebCenter strategy, and understand where Oracle is taking the platform to help companies engage customers, empower employees, and enable partners. Business success starts with ensuring that everyone is engaged with the right people and the right information and can access what they need through the channel of their choice—Web, mobile, or social. Are you giving customers, employees, and partners the best-possible experience? Come learn how you can! 

    HOL10208 - Add Social Capabilities to Your Enterprise Applications

    Oracle Social Network enables you to add real-time collaboration capabilities into your enterprise applications, so that conversations can happen directly within your business systems. In this hands-on lab, you will try out the Oracle Social Network product to collaborate with other attendees, using real-time conversations with document sharing capabilities. Next you will embed social capabilities into a sample Web-based enterprise application, using embedded UI components. Experts will also write simple REST-based integrations, using the Oracle Social Network API to programmatically create social interactions. 

    CON8893 - Improve Employee Productivity with Intuitive and Social Work Environments

    Social technologies have already transformed the ways customers, employees, partners, and suppliers communicate and stay informed. Forward-thinking organizations today need technologies and infrastructures to help them advance to the next level and integrate social activities with business applications to deliver a user experience that simplifies business processes and enterprise application engagement. Attend this session to hear from an innovative Oracle Social Network customer and learn how you can improve productivity with intuitive and social work environments and empower your employees with innovative social tools to enable contextual access to content and dynamic personalization of solutions. 

    CON8270 - Oracle WebCenter Content Strategy and Vision

    Oracle WebCenter provides a strategic content infrastructure for managing documents, images, e-mails, and rich media files. With a single repository, organizations can address any content use case, such as accounts payable, HR onboarding, document management, compliance, records management, digital asset management, or Website management. In this session, learn about future plans for how Oracle WebCenter will address new use cases as well as new integrations with Oracle Fusion Middleware and Oracle Applications, leveraging your investments by making your users more productive and error-free. 

    CON8269 - Oracle WebCenter Sites Strategy and Vision

    Oracle’s Web experience management solution, Oracle WebCenter Sites, enables organizations to use the online channel to drive customer acquisition and brand loyalty. It helps marketers and business users easily create and manage contextually relevant, social, interactive online experiences across multiple channels on a global scale. In this session, learn about future plans for how Oracle WebCenter Sites will provide you with the tools, capabilities, and integrations you need in order to continue to address your customers’ evolving requirements for engaging online experiences and keep moving your business forward. 

    CON8896 - Living with SharePoint

    SharePoint is a popular platform, but it’s not always the best fit for Oracle customers. In this session, you’ll discover the technical and nontechnical limitations and pitfalls of SharePoint and learn about Oracle alternatives for collaboration, portals, enterprise and Web content management, social computing, and application integration. The presentation shows you how to integrate with SharePoint when business or IT requirements dictate and covers cloud-based (Office 365) and on-premises versions of SharePoint. Presented by a former Microsoft director of SharePoint product management and backed by independent customer research, this session will prepare you to answer the question “Why don’t we just use SharePoint for that?’ the next time it comes up in your organization. 

    CON7843 - Content-Enabling Enterprise Processes with Oracle WebCenter

    Organizations today continually strive to automate business processes, reduce costs, and improve efficiency. Many business processes are content-intensive and unstructured, requiring ad hoc collaboration, and distributed in nature, requiring many approvals and generating huge volumes of paper. In this session, learn how Oracle and SYSTIME have partnered to help a customer content-enable its enterprise with Oracle WebCenter Content and Oracle WebCenter Imaging 11g and integrate them with Oracle Applications. 

    CON6114 - Tape Robotics’ Newest Superhero: Now Fueled by Oracle Software

    For small, midsize, and rapidly growing businesses that want the most energy-efficient, scalable storage infrastructure to meet their rapidly growing data demands, Oracle’s most recent addition to its award-winning tape portfolio leverages several pieces of Oracle software. With Oracle Linux, Oracle WebLogic, and Oracle Fusion Middleware tools, the library achieves a higher level of usability than previous products while offering customers a familiar interface for management, plus ease of use. This session examines the competitive advantages of the tape library and how Oracle software raises customer satisfaction. Learn how the combination of Oracle engineered systems, Oracle Secure Backup, and Oracle’s StorageTek tape libraries provide end-to-end coverage of your data. 

    CON9437 - Mobile Access Management

    With more than five billion mobile devices on the planet and an increasing number of users using their own devices to access corporate data and applications, securely extending identity management to mobile devices has become a hot topic. This session focuses on how to extend your existing identity management infrastructure and policies to securely and seamlessly enable mobile user access.

    CON7815 - Customer Experience Online in Cloud: Oracle WebCenter Sites, Oracle ATG Apps, Oracle Exalogic

    Oracle WebCenter Sites and Oracle’s ATG product line together can provide a compelling marketing and e-commerce experience. When you couple them with the extreme performance of Oracle Exalogic, you’ll see unmatched scalability that provides you with a true cloud-based solution. In this session, you’ll learn how running Oracle WebCenter Sites and ATG applications on Oracle Exalogic delivers both a private and a public cloud experience. Find out what it takes to get these systems working together and delivering engaging Web experiences. Even if you aren’t considering Oracle Exalogic today, the rich Web experience of Oracle WebCenter, paired with the depth of the ATG product line, can provide your business full support, from merchandising through sale completion. 

    CON8271 - Oracle WebCenter Portal Strategy and Vision

    To innovate and keep a competitive edge, organizations need to leverage the power of agile and responsive Web applications. Oracle WebCenter Portal enables you to do just that, by delivering intuitive user experiences for enterprise applications to drive innovation with composite applications and mashups. Attend this session to learn firsthand from customers how Oracle WebCenter Portal extends the value of existing enterprise applications, business processes, and content; delivers a superior business user experience; and maximizes limited IT resources. 

    CON8880 - The Connected Customer Experience Begins with the Online Channel

    There’s a lot of talk these days about how to connect the customer journey across various touchpoints—from Websites and e-commerce to call centers and in-store—to provide experiences that are more relevant and engaging and ultimately gain competitive edge. Doing it all at once isn’t a realistic objective, so where do you start? Come to this session, and hear about three steps you can take that can help you begin your journey toward delivering the connected customer experience. You’ll hear how Oracle now has an integrated digital marketing platform for your corporate Website, your e-commerce site, your self-service portal, and your marketing and loyalty campaigns, and you’ll learn what you can do today to begin executing on your customer experience initiatives. 

    GEN11451 - General Session: Building Mobile Applications with Oracle Cloud

    With the prevalence of smart mobile devices, companies are facing an increased demand to provide access to data and applications from new channels. However, developing applications for mobile devices poses some unique challenges. Come to this session to learn how Oracle addresses these challenges, offering a simpler way to develop and deploy cross-device mobile applications. See how Oracle Cloud enables you to access applications, data, and services from mobile channels in an easier way. 

    CON8272 - Oracle Social Network Strategy and Vision

    One key way of increasing employee productivity is by bringing people, processes, and information together—providing new social capabilities to enable business users to quickly correspond and collaborate on business activities. Oracle WebCenter provides a user engagement platform with social and collaborative technologies to empower business users to focus on their key business processes, applications, and content in the context of their role and process. Attend this session to hear how the latest social capabilities in Oracle Social Network are enabling organizations to transform themselves into social businesses. 


    Tuesday, October 2nd

    HOL10194 - Enterprise Content Management Simplified: Oracle WebCenter Content’s Next-Generation UI

    Regardless of the nature of your business, unstructured content underpins many of its daily functions. Whether you are working with traditional presentations, spreadsheets, or text documents—or even with digital assets such as images and multimedia files—your content needs to be accessible and manageable in convenient and intuitive ways to make working with the content easier. Additionally, you need the ability to easily share documents with coworkers to facilitate a collaborative working environment. Come to this session to see how Oracle WebCenter Content’s next-generation user interface helps modern knowledge workers easily manage personal and enterprise documents in a collaborative environment.

    CON8877 - Develop a Mobile Strategy with Oracle WebCenter: Engage Customers, Employees, and Partners

    Mobile technology has gone from nice-to-have to a cornerstone of user engagement. Mobile access enables users to have information available at their fingertips, enabling them to take action the moment they make a decision, interact in the moment of convenience, and take advantage of new service offerings in their preferred channels. All your employees have your mobile applications in their pocket; now what are you going to do? It is a critical step for companies to think through what their employees, customers, and partners really need on their devices. Attend this session to see how Oracle WebCenter enables you to better engage your customers, employees, and partners by providing a unified experience across multiple channels. 

    CON9447 - Enabling Access for Hundreds of Millions of Users

    How do you grow your business by identifying, authenticating, authorizing, and federating users on the Web, leveraging social identity and the open source OAuth protocol? How do you scale your access management solution to support hundreds of millions of users? With social identity support out of the box, Oracle’s access management solution is also benchmarked for 250-million-user deployment according to real-world customer scenarios. In this session, you will learn about the social identity capability and the 250-million-user benchmark testing of Oracle Access Manager and Oracle Adaptive Access Manager running on Oracle Exalogic and Oracle Exadata. 

    HOL10207 - Build an Intranet Portal with Oracle WebCenter

    In this hands-on lab, you’ll work with Oracle WebCenter Portal and Oracle WebCenter Content to build out an enterprise portal that maximizes the productivity of teams and individual contributors. Using browser-based tools, you’ll manage site resources such as page styles, templates, and navigation. You’ll edit content stored in Oracle WebCenter Content directly from your portal. You’ll also experience the latest features that promote collaboration, social networking, and personal productivity. 

    CON2906 - Get Proactive: Best Practices for Maintaining Oracle Fusion Middleware

    You chose Oracle Fusion Middleware products to help your organization deliver superior business results. Now learn how to take full advantage of your software with all the great tools, resources, and product updates you’re entitled to through Oracle Support. In this session, Oracle product experts provide proven best practices to help you work more efficiently, plan and prepare for upgrades and patching more effectively, and manage risk. Topics include configuration management tools, remote diagnostics, My Oracle Support Community, and My Oracle Support Lifecycle Advisors. New users and Oracle Fusion Middleware experts alike are guaranteed to leave with fresh ideas and practical, easy-to-implement next steps. 

    CON8878 - Oracle WebCenter’s Cloud Strategy: From Social and Platform Services to Mashups

    Cloud computing represents a paradigm shift in how we build applications, automate processes, collaborate, and share and in how we secure our enterprise. Additionally, as you adopt cloud-based services in your organization, it’s likely that you will still have many critical on-premises applications running. With these mixed environments, multiple user interfaces, different security, and multiple datasources and content sources, how do you start evolving your strategy to account for these challenges? Oracle WebCenter offers a complete array of technologies enabling you to solve these challenges and prepare you for the cloud. Attend this session to learn how you can use Oracle WebCenter in the cloud as well as create on-premises and cloud application mash-ups. 

    CON8901 - Optimize Enterprise Business Processes with Oracle WebCenter and Oracle BPM

    Do you have business processes that span multiple applications? Are you grappling with how to have visibility across these business processes; how to manage content that is associated with these processes; and, most importantly, how to model and optimize these business processes? Attend this session to hear how Oracle WebCenter and Oracle Business Process Management provide a unique set of integrated solutions to provide a composite application dashboard across these business processes and offer a solution for content-centric business processes. 

    CON8883 - Deliver Engaging Interfaces to Oracle Applications with Oracle WebCenter

    Critical business processes live within enterprise applications, and application users need to manage and execute these processes as effectively as possible. Oracle provides a comprehensive user engagement platform to increase user productivity and optimize overall processes within Oracle Applications—Oracle E-Business Suite and Oracle’s Siebel, PeopleSoft, and JD Edwards product families—and third-party applications. Attend this session to learn how you can integrate these applications with Oracle WebCenter to deliver composite application dashboards to your end users—whether they are your customers, partners, or employees—for enhanced usability and Web 2.0–enabled enterprise portals.

    Wednesday, October 3rd

    CON8895 - Future-Ready Intranets: How Aramark Re-engineered the Application Landscape

    There are essential techniques and technologies you can use to deliver employee portals that garner higher productivity, improve business efficiency, and increase user engagement. Attend this session to learn how you can leverage Oracle WebCenter Portal as a user engagement platform for bringing together business process management, enterprise content management, and business intelligence into a highly relevant and integrated experience. Hear how Aramark has leveraged Oracle WebCenter Portal and Oracle WebCenter Content to deliver a unified workspace providing simpler navigation and processing, consolidation of tools, easy access to information, integrated search, and single sign-on. 

    CON8886 - Content Consolidation: Save Money, Increase Efficiency, and Eliminate Silos

    Organizations are looking for ways to save money and be more efficient. With content in many different places, it’s difficult to know where to look for a document and whether the document is the most current version. With Oracle WebCenter, content can be consolidated into one best-of-breed repository that is secure, scalable, and integrated with your business processes and applications. Users can find the content they need, where they need it, and ensure that it is the right content. This session covers content challenges that affect your business; content consolidation that can lead to savings in storage and administration costs and can lower risks; and how companies are realizing savings. 

    CON8911 - Improve Online Experiences for Customers and Partners with Self-Service Portals

    Are you able to provide your customers and partners an easy-to-use online self-service experience? Are you processing high-volume transactions and struggling with call center bottlenecks or back-end systems that won’t integrate, causing order delays and customer frustration? Are you looking to target content such as product and service offerings to your end users? This session shares approaches to providing targeted delivery as well as strategies and best practices for transforming your business by providing an intuitive user experience for your customers and partners. 

    CON6156 - Top 10 Ways to Integrate Oracle WebCenter Content

    This session covers 10 common ways to integrate Oracle WebCenter Content with other enterprise applications and middleware. It discusses out-of-the-box modules that provide expanded features in Oracle WebCenter Content—such as enterprise search, SOA, and BPEL—as well as developer tools you can use to create custom integrations. The presentation also gives guidance on which integration option may work best in your environment. 

    HOL10207 - Build an Intranet Portal with Oracle WebCenter

    In this hands-on lab, you’ll work with Oracle WebCenter Portal and Oracle WebCenter Content to build out an enterprise portal that maximizes the productivity of teams and individual contributors. Using browser-based tools, you’ll manage site resources such as page styles, templates, and navigation. You’ll edit content stored in Oracle WebCenter Content directly from your portal. You’ll also experience the latest features that promote collaboration, social networking, and personal productivity. 

    CON7817 - Migration to Oracle WebCenter Imaging 11g

    Customers today continually strive to automate business processes, reduce costs, and improve efficiency. The accounts payable process—which is often distributed in nature, requires many approvals, and generates huge volumes of paper invoices—is automated by many customers. In this session, learn how Oracle and SYSTIME have partnered to help a customer migrate its existing Oracle Imaging and Process Management Release 7.6 to the latest Oracle WebCenter Imaging 11g and integrate it with Oracle’s JD Edwards family of products. 

    CON8910 - How to Engage Customers Across Web, Mobile, and Social Channels

    Whether on desktops at the office, on tablets at home, or on mobile phones when on the go, today’s customers are always connected. To engage today’s customers, you need to make the online customer experience connected and consistent across a host of devices and multiple channels, including Web, mobile, and social networks. Managing this multichannel environment can result in lots of headaches without the right tools. Attend this session to learn how Oracle WebCenter Sites solves the challenge of multichannel customer engagement. 

    HOL10206 - Oracle WebCenter Sites 11g: Transforming the Content Contributor Experience

    Oracle WebCenter Sites 11g makes it easy for marketers and business users to contribute to and manage Websites with the new visual, contextual, and intuitive Web authoring interface. In this hands-on lab, you will create and manage content for a sports-themed Website, using many of the new and enhanced features of the 11g release. 

    CON8900 - Building Next-Generation Portals: An Interactive Customer Panel Discussion

    Social and collaborative technologies have changed how people interact, learn, and collaborate, and providing a modern, social Web presence is imperative to remain competitive in today’s market. Can your business benefit from a more collaborative and interactive portal environment for employees, customers, and partners? Attend this session to hear from Oracle WebCenter Portal customers as they share their strategies and best practices for providing users with a modern experience that adapts to their needs and includes personalized access to content in context. The panel also addresses how customers have benefited from creating next-generation portals by migrating from older portal technologies to Oracle WebCenter Portal. 

    CON9625 - Taking Control of Oracle WebCenter Security

    Organizations are increasingly looking to extend their Oracle WebCenter portal for social business, to serve external users and provide seamless access to the right information. In particular, many organizations are extending Oracle WebCenter in a business-to-business scenario requiring secure identification and authorization of business partners and their users. This session focuses on how customers are leveraging, securing, and providing access control to Oracle WebCenter portal and mobile solutions. You will learn best practices and hear real-world examples of how to provide flexible and granular access control for Oracle WebCenter deployments, using Oracle Platform Security Services and Oracle Access Management Suite product offerings. 

    CON8891 - Extending Social into Enterprise Applications and Business Processes

    Oracle Social Network is an extensible social platform that enables contextual collaboration within enterprise applications and business processes, providing relevant data from across various enterprise systems in one place. Attend this session to see how an Oracle Social Network customer is integrating multiple applications—such as CRM, HCM, and business processes—into Oracle Social Network and Oracle WebCenter to enable individuals and teams to solve complex cross-organizational business problems more effectively by utilizing the social enterprise. 

    Thursday, October 4th

    CON8899 - Becoming a Social Business: Stories from the Front Lines of Change

    What does it really mean to be a social business? How can you change our organization to embrace social approaches? What pitfalls do you need to avoid? In this lively panel discussion, customer and industry thought leaders in social business explore these topics and more as they share their stories of the good, the bad, and the ugly that can happen when embracing social methods and technologies to improve business success. Using moderated questions and open Q&A from the audience, the panel discusses vital topics such as the critical factors for success, the major issues to avoid, how to gain senior executive support for social efforts, how to handle undesired behavior, and how to measure business impact. It takes a thought-provoking look at becoming a social business from the inside. 

    CON6851 - Oracle WebCenter and Oracle Business Intelligence Enterprise Edition to Create Vendor Portals

    Large manufacturers of grocery items routinely find themselves depending on the inventory management expertise of their wholesalers and distributors. Inventory costs can be managed more efficiently by the manufacturers if they have better insight into the inventory levels of items carried by their distributors. This creates a unique opportunity for distributors and wholesalers to leverage this knowledge into a revenue-generating subscription service. Oracle Business Intelligence Enterprise Edition and Oracle WebCenter Portal play a key part in enabling creation of business-managed business intelligence portals for vendors. This session discusses one customer that implemented this by leveraging Oracle WebCenter and Oracle Business Intelligence Enterprise Edition. 

    CON8879 - Provide a Personalized and Consistent Customer Experience in Your Websites and Portals

    Your customers engage with your company online in different ways throughout their journey—from prospecting by acquiring information on your corporate Website to transacting through self-service applications on your customer portal—and then the cycle begins again when they look for new products and services. Ensuring that the customer experience is consistent and personalized across online properties—from branding and content to interactions and transactions—can be a daunting task. Oracle WebCenter enables you to speak and interact with your customers with one voice across your Websites and portals by providing an integrated platform for delivery of self-service and engagement that unifies and personalizes the online experience. Learn more in this session. 

    CON8898 - Land Mines, Potholes, and Dirt Roads: Navigating the Way to ECM Nirvana

    Ten years ago, people were predicting that by this time in history, we’d be some kind of utopian paperless society. As we all know, we’re not there yet, but are we getting closer? What is keeping companies from driving down the road to enterprise content management bliss? Most people understand that using ECM as a central platform enables organizations to expedite document-centric processes, but most business processes in organizations are still heavily paper-based. Many of these processes could be automated and improved with an ECM platform infrastructure. In this panel discussion, you’ll hear from Oracle WebCenter customers that have already solved some of these challenges as they share their strategies for success and roads to avoid along your journey. 

    CON8908 - Oracle WebCenter Portal: Creating and Using Content Presenter Templates

    Oracle WebCenter Portal applications use task flows to display and integrate content stored in the Oracle WebCenter Content server. Among the most flexible task flows is Content Presenter, which renders various types of content on an Oracle WebCenter Portal page. Although Oracle WebCenter Portal comes with a set of predefined Content Presenter templates, developers can create their own templates for specific rendering needs. This session shows the lifecycle of developing Content Presenter task flows, including how to create, package, import, modify at runtime, and use such templates. In addition to simple examples with Oracle Application Development Framework (Oracle ADF) UI elements to render the content, it shows how to use other UI technologies, CSS files, and JavaScript libraries. 

    CON8897 - Using Web Experience Management to Drive Online Marketing Success

    Every year, the online channel becomes more imperative for driving organizational top-line revenue, but for many companies, mastering how to best market their products and services in a fast-evolving online world with high customer expectations for personalized experiences can be a complex proposition. Come to this panel discussion, and hear directly from online marketers how they are succeeding today by using Web experience management to drive marketing success, using capabilities such as targeting and optimization, user-generated content, mobile site publishing, and site visitor personalization to deliver engaging online experiences. 

    CON8892 - Oracle’s Journey to Social Business

    Social business is a revolution, one that is causing rapidly accelerating change in how companies and customers engage with one another and how employees work together. Oracle’s goal in becoming a social business is to create a socially connected organization in which working collaboratively across geographical locations, lines of business, and management chains is second nature, enabling innovative solutions to business challenges. We can achieve this by connecting the right people, finding the right content, communicating with the right people, collaborating at the right time, and building the right communities in the right context—all ready in the CLOUD. Attend this session to see how Oracle is transforming itself into a social business. 


    If you've read all the way to the end here - we are REALLY looking forward to seeing you in San Francisco.

    Wednesday Jul 11, 2012

    Oracle OpenWorld 2012: The Best Just Gets Better

    For almost 30 years, Oracle OpenWorld has been the world's premier learning event for Oracle customers, developers, and partners. With more than 2,000 sessions providing best practices; demos; tips and tricks; and product insight from Oracle, customers, partners, and industry experts, Oracle OpenWorld provides more educational and networking opportunities than any other event in the world.

    2011 Facts

    • Attendees from 117 Countries
    • Used Filtered Tap Water to Eliminate 22 Tons of Plastic Bottles
    • Diverted Enough Trash to Fill 37 Dump Trucks
    • 45,000+ Total Registered Attendees

    Oracle OpenWorld 2012: The Best Just Gets Better

    What's New? What's Different? 

    This year Oracle OpenWorld will include the Executive Edge @ OpenWorld (replacing Leaders Circle), the Customer Experience Summit @ OpenWorld, JavaOne, MySQL Connect, and the expanded Oracle PartnerNetwork Exchange @ OpenWorld. More than 50,000 customers and partners will attend OpenWorld to see Oracle's newest hardware and software products at work, and learn more about our server and storage, database, middleware, industry, and applications solutions. 

    New This Year: The Executive Edge @ Oracle OpenWorld (Oct 1 - 2)

    New at Oracle OpenWorld this year, the Executive Edge @ OpenWorld (replacing Leaders Circle) will bring together customer, partner and Oracle executives for two days of keynote presentations, summits targeted to customer industries and organizational roles, roundtable discussions, and great new networking opportunities.

    The Customer Experience Revolution Is Here!
    Customer Experience Summit @ Oracle OpenWorld (Oct 3 - 5)

    This dynamic new program offers more than 60 keynotes, roundtables and networking sessions exploring trends, innovations and best practices to help companies succeed with a customer experience-driven business strategy. 

    All Things Java -- JavaOne (Sep 30 - Oct 4)

    JavaOne is the world's most important event for the Java developer community. Technical sessions cover topics that span the breadth of the Java universe, with keynotes from the foremost Java visionaries and expert-led hands-on learning opportunities. 

    Are you innovating with Oracle Fusion Middleware? 

    If you are, then you need to know that the Call for Nominations for the 2012 Oracle Fusion Middleware Innovation Awards is open now through July 17, 2012. Jointly sponsored by Oracle, AUSOUG, IOUG, OAUG, ODTUG, QUEST, and UKOUG, the Oracle Fusion Middleware Innovation Awards honor organizations creatively using Oracle Fusion Middleware to deliver unique value to their enterprise. 

    Winning customers and partners will be hosted at Oracle OpenWorld 2012, where they can connect with Oracle executives, network with peers, and be featured in an upcoming edition of Oracle Magazine. Be sure to submit your WebCenter use case today!

    Oracle Music Festival

    his year, the first-ever Oracle Music Festival will debut, running from September 30 to October 4. In the tradition of great live music events like Coachella and SXSW, the streets of San Francisco—from 7:00 p.m. to 1:00 a.m. for five nights-into-days—will vibrate with the music of some of today’s hottest name acts, emerging and local bands, and scratching DJs.

    Outdoor venues and clubs near Moscone Center and the Zone (including 111 Minna, DNA, Mezzanine, Roe, Ruby Skye, Slim’s, the Taylor Street Café, Temple, Union Square, and Yerba Buena Gardens) will showcase acts that range from reggae to rock, punk to ska, R&B to country, indie to honky-tonk. After a full day of sessions and networking, you'll be primed for some late-night relaxation and rocking out at one or more of these sets.  Please note that with awesome acts, thousands of music devotees, and a limited number of venues each night, access to Festival events is on a first-come, first-served basis.

    Join us at the Oracle Music Festival--it's going to be epic!

    Save $500 on Registration with Early Bird Pricing

    Early Bird pricing ends July 13! Save up to $500 on registration fees by registering by Friday. Will you be attending Oracle OpenWorld 2012? We hope to see you there!

    Be sure to follow @oraclewebcenter on Twitter for more information and use hashtags #webcenter and #oow!


    Oracle WebCenter is the center of engagement for business—powering exceptional experiences for customers, partners, and employees. It connects people, process, and information with the most complete portfolio of portal, Web experience management, content, imaging and collaboration technologies.


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