Thursday Feb 18, 2016

Webcast: Next-Generation Accounts Payable Automation and Dynamic Discounting

Oracle Corporation
Next-Generation Accounts Payable Automation and Dynamic Discounting
Transform Your Accounts Payable and Supply Chain into a Profit Center

Invoice processing is time-consuming and expensive work. This is especially true if invoicing involves inefficient paper-based processes, manually-conducted approvals and manual data-entry into the financial system. These inefficient methods affect the bottom line by increasing costs, creating liability & accrual blind-spots and causing other cash management, reconciliation & reporting challenges.

Change the game with the Next-Generation of A/P Process Automation and learn how to:
  • Automate up to 90% of invoice processing with automated 2/3-way match and automated invoice creation with all major ERP business applications
  • Streamline operations with best practice workflows, eliminating paper, manual data entry and associated errors
  • Get real-time visibility into your end-to-end process with 360º Analytics, including Compliance, Automation and Efficiency metrics
  • Dynamic Discount Management enables organizations to save an additional 1 to 2% of annual spend
Register Now for this webcast.
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Live Webcast

Calendar February 23, 2016
10:00 AM PT
/ 1:00 PM ET

Chris Preston
Chris Preston,
Senior Director Digital Experience, Strategy & Business Development, Oracle

Nilay Banker
Nilay Banker
Founder & CEO
Integrated Cloud Applications and Platform Services
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Monday Feb 15, 2016

Don't Miss: Live Webcast TOMORROW on Cloud Content Use Cases

A quick reminder - you are invited for tomorrow's webcast! Don't miss Oracle Cloud executive, David Le Strat on this live webcast as he discusses real world use cases of how Oracle Cloud Content and Process solutions are driving IT innovation, business agility and business user empowerment by extending an organization's capabilities around collaboration and engagement, self-service and business automation. Register today and learn how your organization can drive multiple use cases from the same solution set. 

Oracle Corporation
WEBCAST Driving IT Innovation with Cloud Self-Service and Engagement
Re-defining IT’s role in Line of Business user empowerment

With 90% of IT budget still being spent on “Keeping the Lights On”, over 40% of organizations are now seeing lines of businesses taking on IT projects. Shadow IT projects, however, mean– additional integration, security and maintenance overheads and, service response lag times.

Join this webcast to learn how IT can leverage cloud to empower lines of business users, drive business agility and still maintain security and integrity. You will hear about:
  • Oracle’s holistic approach to collaboration, self-service and engagement
  • Demonstration of real life use of cloud solution for business user empowerment
  • Customer success stories and usage patterns
Register Now for this webcast.
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Live Webcast

Calendar February 17, 2016 10:00 AM PT
/ 1:00 PM ET
#OracleDOCS #OraclePCS #OracleSCS

David Le Strat
David Le Strat,
Senior Director Product
Content and Process, Oracle

Tuesday Feb 09, 2016

Partner Webcast: 5 Things to Consider When Upgrading Your Legacy Portal & Content Environments to Oracle WebCenter 12c

5 Things to Consider When Upgrading Your Legacy Portal & Content Environments to Oracle WebCenter 12c

Thursday, February 25, 2016 | 1 PM EST / 10 AM PST 

Too many companies still rely on legacy systems, or other outdated platforms, that are not capable of supporting the new demands of modern business. By effectively addressing the issues of transitioning from fragmented and disparate applications to a single integrated global system, your system will lower total cost of ownership and avoid end-of-life support and maintenance deadlines.

TekStream brings tribal knowledge of BEA WebLogic Portal, BEA AquaLogic User Interaction (ALUI), WebCenter Interaction (WCI), Plumtree, Stellent, Universal Content Management (UCM), Optika, Imaging and Process Management (IPM), and FatWire into one centrally manageable platform, Oracle WebCenter.

With the recent introduction of the Oracle WebCenter 12c platform, here are 5 things that you should consider when upgrading your legacy environment.
  1. How do I know if I need to upgrade?
  2. How long will an upgrade or WebCenter implementation take?
  3. What's the difference between Oracle WebCenter 12c and what I'm currently using?
  4. How much will my project cost?
  5. What will be delivered with an upgrade?

Our specialized, three-step assessment, called QuickStream, aligns business stakeholders and IT organizations using a proven and practical methodology. By providing answers to critical questions like the ones above before a project begins, QuickStream helps organizations avoid the negative business outcomes of IT project failures due to unmet quality, cost and expectations.

Register Today

Monday Feb 08, 2016

Live Webcast: Driving IT Innovation with Cloud Self Service and Engagement

Oracle Corporation
WEBCAST Driving IT Innovation with Cloud Self-Service and Engagement
Re-defining IT’s role in Line of Business user empowerment

With 90% of IT budget still being spent on “Keeping the Lights On”, over 40% of organizations are now seeing lines of businesses taking on IT projects. Shadow IT projects, however, mean– additional integration, security and maintenance overheads and, service response lag times.

Join this webcast to learn how IT can leverage cloud to empower lines of business users, drive business agility and still maintain security and integrity. You will hear about:
  • Oracle’s holistic approach to collaboration, self-service and engagement
  • Demonstration of real life use of cloud solution for business user empowerment
  • Customer success stories and usage patterns
Register Now for this webcast.
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Live Webcast

Calendar February 17, 2016 10:00 AM PT
/ 1:00 PM ET
#OracleDOCS #OraclePCS #OracleSCS

David Le Strat
David Le Strat,
Senior Director Product
Content and Process, Oracle

Monday Jan 25, 2016

Advisor Webcast:WebCenter Content 12c, Documents Cloud Service and Hybrid ECM

ADVISOR WEBCAST: WebCenter Content 12c, Documents Cloud Service and Hybrid ECM


  • Wednesday, February 17, 2016 08:00 AM (US Pacific Time)
  • Wednesday, February 17, 2016 11:00 AM (US Eastern Time)
  • Wednesday, February 17, 2016 05:00 PM (Central European Time)
  • Wednesday, February 17, 2016 09:30 PM (India Standard Time)

This one hour session is recommended for technical and functional users who use WebCenter Content. This session will focus on new release information including WebCenter Content 12c, Documents Cloud Service and Hybrid ECM. We will also briefly discuss the future roadmap for WebCenter Content.

Topics Include:
Overview of new features of WebCenter Content 12c

  • WebCenter Imaging embedded
  • Digital Asset Management improvements
  • Content UI improvements
  • Desktop Integration Suite improvements

Overview of Documents Cloud Service

  • File Access/Sync
  • Application Integration
  • Document Collaboration
  • Security

Overview of Hybrid ECM

  • Integration with on-premise WebCenter Content
  • External Collaboration

Duration: 1 hr

Current Schedule and Archived Downloads can be found in Note 740966.1

WebEx Conference Details

Topic: WebCenter Content 12c, Documents Cloud Service and Hybrid ECM
Event Number: 599 080 471
Event Passcode: 909090

Register for this Advisor Webcast:

Once the host approves your request, you will receive a confirmation email with instructions for joining the meeting.

InterCall Audio Instructions

A list of Toll-Free Numbers can be found below.

  • Participant US/Canada Dial-in #: 1866 230 1938   
  • International Toll-Free Numbers
  • Alternate International Dial-In #: +44 (0) 1452 562 665
  • Conference ID: 25721968


Wednesday Jan 20, 2016

CMSWire: Collaboration, Digital Experience and Engagement Survey

We invite you to take CMSWire’s survey on collaboration, digital experience and engagement. During this 10-minute survey, we’ll seek input around how your organization is:
  • driving social collaboration around content;
  • delivering digital experiences across multiple channels; and 
  • providing self-service and business automation 

We’ll also explore your needs around self-service and engagement, as well as which tools your organization currently uses for content collaboration, social conversations, websites and self-service. 

In partnership with Oracle, we are conducting this survey so we can give you and your peers a picture of how businesses are engaging with customers, employees, partners and citizens. By participating, you will have the option to receive the survey results once they are available, and see how your efforts compare to others in the industry.

Bonus: Survey respondents will have a chance to win one of two free 2-day passes to CMSWire's DX Summit 2016. Winners will be contacted via email.  

We appreciate you taking the time to share your experiences and insights. Take the survey now!

Friday Jan 15, 2016

The Cloud Shakes Up Status Quo IT

Chris Murphy
"Today, the number-one reason organizations are not moving to the cloud is security. However, tomorrow, security will be one of the most important drivers to move to the cloud." With that prediction, Oracle CIO Mark Sunday sets the tone for our 11 cloud predictions, which suggest that IT teams that remain overly wary of the cloud risk getting trampled in 2016.
Cloud-based enterprise resource planning (ERP) offers another example of changes to come. In the past, even cloud-friendly CIOs have thought, "ERP's the last thing we'll move to the cloud." Now, as digital business models demand a more nimble operating foundation—think of how the video game industry's payment models have changed as gamers buy online instead of in stores—cloud ERP looks like the answer.

Other predictions revolve around rising demand for cloud-based integration, an upheaval in the tech supplier landscape, and the expected 100 percent shift of dev and test to the cloud. Do you have your own predictions? Let's talk about it on Twitter @murph_cj.
—By Chris Murphy, Oracle Director of Cloud Content

Wednesday Jan 06, 2016

Cloud Solutions for State Boards and Commissions

By Mitchell Palski – Oracle Fusion Middleware Specialist
Managing documents within state boards and commissions can be paper and process intensive. Often times, these applications are initiated with paper forms, internal documents are tracked in spread sheets, and approvals are sent through external workflows as faxes or email-attachments. Some processes will be focused on certifying new applicants; others will just be for circulating internal documents (such as a Code of Conduct). These processes require notifications, auditing, appointment scheduling, data evaluations, document collaboration and management, application integration and more.
Examples of state boards and commissions include (but are not limited to):
  • Accountancy
  • Architects
  • Barber Examiners
  • Chiropractic
  • Cosmetology
  • Dentistry
  • Massage Therapy
  • Nursing
  • Optometry
  • Osteopathic Medicine
  • Pharmacy
  • Physical Therapy
  • Real Estate
  • Veterinary
  • And more… 
What issues need to be addressed?


  • Applicants have no awareness of their application status
  • High-volumes cause overhead that can’t be managed appropriately
  • Documents get lost and workflow gets delayed
  • Once accepted, users have to be given access to internal systems manually 
Internal documents:

  • Collaboration through email leads to multiple versions of the same document
  • No visibility into which employees have complied with policy and opened documents
  • Documents are hard to find and can only be accessed from desktops/laptops


  • Education requirements can’t be accurately monitored
  • Organization does not have high-level progress-tracking of all members
  • Difficulty storing, maintaining, and finding documentation

Flexible and Simple Applications with Oracle Cloud

All of these processes have common needs but differ in their requirements – in their process, their data, and their needs for documentation. Some boards will have a high enough volume of cases to justify the need for a full-featured COTS solution. In other cases, budget and IT restrictions will cause certain organizations to either continue to depend on manual paper-based processes or to search for cost-effective alternatives.

Oracle Documents Cloud Service (ODCS) can safely and securely store your electronic documents so that when paper-forms are used for applications or as supplementary documents they can be associated with the applicant’s request. Oracle Process Cloud Service integrates with ODCS to automate document workflow, including review and approval, automated routing, dynamic and manual task assignment, and process performance metrics.

Oracle provides an integrated suite of digital collaboration services that enables business users to collaborate efficiently, automate disparate business processes, coordinate tasks, and interact via mobile and social interfaces—all with complete security and control. Oracle’s cloud collaboration platform ensures faster turnaround of requests and decisions. Users can securely store content in the cloud, tie it to their source of record and collaborate online—anywhere, anytime, and from any device—through shared folders and conversations.


Monday Dec 21, 2015

Season's Greetings!

We want to wish you Season's Greetings and thank you for your continued partnership! We'll be back in 2016 with new assets, programs and education on Oracle WebCenter, BPM and Oracle Cloud Solutions. 

Happy Holidays! - The WebCenter Team

Friday Dec 18, 2015

Importance of Transparency in Government

By Mitchell Palski – Oracle Fusion Middleware Specialist

Open government is not a new concept – its modern roots can be traced back to efforts by democratic societies to bring openness to government dealings. In the United States, Freedom of Information Act (FOIA) dates back to the mid 1960’s. Today, most national governments, states, provinces, municipalities and other government jurisdictions have committed to increased transparency. Most recognize that a transparent government is an essential element of a free and democratic society. The White House issued a Memorandum titled “Transparency and Open Government” that states “Openness will strengthen our democracy and promote efficiency and effectiveness in Government.” The memorandum lists three key principles:

  1. Government should be transparent.
  2. Government should be participatory.
  3. Government should be collaborative.

Open Government policies are already helping to contribute to the awareness off citizens and public entities, the success of partnering organizations (such as sub-agencies and authorities) and innovation of new government services. With open data and service policies in place, we are faced with the fundamental requirement to apply those policies to our daily operations as easily and cost-effective as possible.

How is information shared and accessed in State and Local government?

The Sunlight Foundation is a national, nonpartisan, nonprofit organization that uses the tools of civic tech, open data, policy analysis, and journalism to make our government and politics more complete, equitable and effective democratic participation. Let’s use this foundation’s guiding best-practices as a model to lay out how information is being made available for sharing and re-use. 
  • Sharing qualitative data in the form of objective reporting
  • Building informative and intuitive websites and mobile apps
  • Providing access to APIs that power existing applications to be re-used by others
In order to deliver these Open Government services, there are intrinsic technology needs to:
  • Secure document collaboration and distribution
  • Rapidly develop mobile friendly user experiences
  • Manage and measure the performance of access to disparate systems
  • Automate self-service requests to data and services
Implementing cloud-based solutions can not only make government more efficient and cost-effective, but also improve the accessibility to information and data.

Oracle and Open Government

Oracle offers a wide variety of Cloud technology and application products that can support government transparency efforts in these key areas:
  1. Technology infrastructure
  2. Information access and presentation
  3. Service performance
  4. Budget/financial Information
  5. Access to Public Documents
Oracle Cloud allows constituents/citizens, employees, and processes to stay connected with one mobile, social, cloud strategy. It avoids data silos and fragile point-to-point integrations with one standards-based, connected platform. The Oracle Cloud offers complete customer data isolation and security at multiple tech layers for maximum security, control, and visibility.
  • Collaborate and secure documents with Oracle Document Cloud Service
    • Easily share public information without compromising private information assets. 
    • Have choice of user or instance segregation for complete control of content. With the ability to define access rights, authorized users will have their documents available to them, wherever they are, using whatever device they have handy. 
    • The service is available on mobile phones, tablets, the web, or a desktop.
  • Automate business processes and information requests with Oracle Process Cloud Service
    • Empowers Line-of-Business and Process Designers to build, customize and change custom business applications for information requests.
    • Provides modern, targeted, multi-channel (web, mobile, email) user interfaces to increase the effectiveness of the process participants.
    • Conduct root-cause analysis, identify bottlenecks, and provide guided navigation to quickly fix misbehaving processes.
  • Rapidly develop mobile apps with Mobile Cloud Service
    • Cleanly separate API design and implementation to help keep app updates backward-compatible.
    • Develop fresh and modern B2E and B2C mobile apps, no matter where the data resides, using your favorite IDE.
    • Secure your apps end-to-end with enterprise-ready security patterns
  • Collect, publish, and manage enterprise APIs with Oracle SOA Cloud Service
    • Developers can easily create REST and SOAP services for backend applications, including orchestration capabilities.
    • Facilitates the creation of APIs that expose the functionality of backend systems and services.
    • Track and trace your transactions to have full visibility of your integration tier.
The concepts of transparency and Open Government have been in existence in various forms for many years. Oracle Cloud solutions can help provide citizens with easy and open access to information and improve the way that state and local government make data available to citizens and to partnering agencies. The outcome of these efforts will: 
  1. Provide more accurate insight for voters and law-makers
  2. Enable government IT to become more agile and responsive to changing requirements
  3. Reduce government spending through readily available information and the re-use of services

Tuesday Dec 08, 2015

Oracle Not Just for Big Business, Says Toolmaker

Oracle not just for big business, says toolmaker

Oracle is traditionally associated with larger businesses, but its growing range of cloud offerings makes it just as applicable to smaller organisations that don't have hundreds of database administrators and analysts, Sutton Tools technology manager Steve Dowey told iTWire.

Melbourne-based Sutton Tools makes a variety of tools for the consumer and industrial markets, with particular expertise in round-shank cutting tools such as drill bits. It is a core participant in the Defence Materials Technology Centre.

The company is following the servitisation path, which in this context can be seen as providing customers with the holes they need, not just the drills and other tools that make them.

Click here to continue reading. 

Thursday Dec 03, 2015

Breaking News: Oracle Documents Cloud Service Now Includes New Oracle Sites Cloud Service

Author: Mariam Tariq, Senior Director, Product Management,WebCenter and BPM, Oracle

With its latest upgrade,Oracle Documents Cloud Service now includes Oracle Sites Cloud Service.

Oracle Sites Cloud Service

Oracle Sites Cloud Service is a new capability that allows your teams to create engagement microsites for marketing and communities directly from your collaborative content. (Note: This capability is not turned on by default and must be enabled by an administrator.) For more information on Oracle Sites Cloud Service, do take a look at our earlier post

•    Get easy access to Oracle Sites Cloud Service from Oracle Documents Cloud Service and vice versa through the application switcher.

•   View and manage all of your microsites is a single console view. Create new sites, edit sites, share sites with other users,  publish sites, manage projects (updates to the sites),  view online/offline status, and more in a single console

•    Create a new site using themes. A theme is a design containing page layouts. This provides a starting point for building a site.

•    Use visual tools to assemble the sites from components, content and applications. Drag and drop components and applications to the site

•    Access your collaborative Oracle Documents Cloud content via components and consume directly into Oracle Sites Cloud pages

•    Manage and create all the files for your themes on your desktop and in the Sites console. Create new corporate-branded custom themes for building microsites to ensure brand consistency.

Learn More

Check out the Oracle Sites Cloud Service Getting Started page to learn more and this Overview video on YouTube.


Please contact Oracle Support for any issues.  Feedback is always welcome in our Oracle Documents Cloud Service discussion forum.

Wednesday Dec 02, 2015

Now Launching Oracle Sites Cloud Service

We are excited to announce Oracle Sites Cloud Service. Oracle Sites Cloud Service drives digital engagement for employees, customers and partners through intuitive assembly of content, applications, and processes to build rich community and marketing sites.

Rapidly assemble rich digital experiences for marketing sites, communities, and other business needs using themes, components, and applications.

Collaborate with internal and external teams in creating content, building sites, and coordinating site updates.

View, manage, and administer all of your community and marketing microsites in one console.

Integrate third-party applications and create new custom themes to meet specific business needs.

Ready to Learn More on Oracle Sites Cloud Service?

          · [White Paper] The Linchpin of Your Digital Engagement Platform (link)
   · [Datasheet] Digital Engagement Sites in the Cloud (link)
   · [Infographic] Empowering the Business to Deliver Sites and Communities (link)
   · [eBook] Rapidly Develop Engagement Sites in the Cloud (link
   · [Video] Introducing Oracle Sites Cloud Service (link)
   · [Website] Oracle Sites Cloud Service Website (link)

          Oracle Sites Cloud Service is available as an option under Oracle Documents Cloud Service. Limited use is included at no-charge with Oracle Documents Cloud Service. To get started, visit us at

Monday Nov 30, 2015

Disrupting Civic Digital Engagement

By Franco Amalfi, Director, Digital Engagement Strategy of Oracle Public Sector North America. Original write up can be found here.

Digital experiences are now the cornerstone of interactions with government services, driven in part by the rapid spread of web, mobile, and social channels. Citizens are in control. They decide how, when, and where they want to engage with organizations – whether it is in a service center, over the phone, via a mobile app, email, or on the web. No matter which channel they choose, constituents expect government to recognize them, who they are, what processes or interactions are underway, and to do so at every touch point. Given the fluidity of today’s online interactions, citizens are often one click away from broadcasting a bad experience with your city to hundreds of friends, or abandoning an online service for a high cost in-person transaction.

The more digital engagement becomes culturally ingrained, the more vital it becomes to providing good customer service. To better reach customers, companies are using digital technology to promote, deliver, and enable innovative services that reliably create positive experiences for their target audiences.  Now it’s up to government to meet this new standard. To reach constituents in the digital age, successful cities must cultivate those same instincts. They need to learn how to use technology to deliver their services and messages in a way that appeals to their customers – tech-savvy modern citizens. In doing so, they can build better relationships and interactions with all constituents – any time, any place, any device.

“The innovative use of technology is fundamentally transforming how the American people do business and live their daily lives,” President Barack Obama stated in 2012, as he announced the Federal government’s Digital Government initiative in a memorandum to heads of executive departments and agencies.[1]

Citizens want to feel, in their communications with government agencies, like their voices are being heard. In fact, in a January 2014 survey of 5,000 citizens from 10 countries, 76 percent of the Americans polled wanted more citizen participation and engagement in government, answering “tend to agree” or “strongly agree” to the question “Should people be more involved in shaping how public services are designed or delivered?”[2]

Digital engagement empowers constituents with the ability to learn, share, engage, and let their voices be heard – in real-time. People want to be able to access government services and solutions anytime and anyplace. Digital engagement technologies help government effectively meet those needs.
The initial building blocks for success for cities are to:
  • Establish an expectation of excellence. Public perception of government services is generally low.  Leaders in this space need to define an internal and external expectation of quality, timely service and manage to that expectation.  Digital experience technologies like social media, mobile apps, email, and others make it easy to service new channels, integrate them into existing work teams, and exceed expectations.  These tools help highlight positive events, promote new innovative campaigns and gather feedback on existing initiatives.
  • Enhance customer service. Demand for services from constituents is constantly increasing. By adopting digital technologies, such as web, mobile, and self-service, government agencies can deliver a personalized experience, and balance responsiveness while containing costs, leading to increased customer satisfaction while meeting resource constrictions.
  •  Promote civic participation: Engage citizens in improving processes for your city.  Citizens want to feel that they are making a difference. Providing citizens with a platform to collaborate with city officials through digital technologies will lead to the formation of innovative ideas that will create value for all, and increase the sense of belonging to the community. 
  • Empower employees. Like other citizens, government employees embrace the efficiencies and effectiveness of digital technologies in their personal lives.  Empower them to serve constituents with these same services and channels and help them know that they are providing great service. Engaged employees will deliver better experiences to your citizens, leading to increased customer and employee satisfaction
Citizens of the digital age want easy access to the agencies that serve them. To meet that need, cities must modernize and focus on orchestrating personalized interactions with each and every constituent across channels and devices. They must understand the evolving needs of their constituents and use a constituent-centric approach to engage with their audience, taking advantage of all the tools and channels available to serve customers of all ages and in all demographic groups, at home and across the globe.

[2] All Accenture data and references sourced from “Digital Government: Pathways to Delivering Public Services for the Future,” published January 2014

Also see:

Franco Amalfi is Director, Digital Engagement Strategy  of Oracle Public Sector North America. He can be contacted at

Friday Nov 13, 2015

Questions Asked, Answered from Webcast: 3 Ways to Power Collaboration and Mobility

Thanks to everyone who joined us earlier this week on our live webcast “Three Ways to Power Digital Workplace Collaboration and Mobility”. For those who missed it or are interested in catching, the webcast replay, the on demand recording is now available. You will also find a copy of the presentation for download there.

We also thank you for your questions and interest. Due to limited time, we were able to drive real time responses to most, but not all, questions. So, for good measure, I have captured relevant questions and answers from the live webcast here. Please do keep the communication going. Feel free to post your comments and questions here, start your free trial at: and visit us at for more information on the solutions and potential next steps for you. We are committed to making your cloud journey easier and more meaningful.

Can Documents Cloud be used with

Yes. Oracle Documents Cloud comes with REST APIs that allow you to easily integrate with or any other CRM, ERP, on premises or SaaS applications and other systems.

Do we need to buy Oracle Mobile Cloud Service to enable mobile use of Process Cloud? Same question for Documents Cloud?

Both Oracle Documents Cloud and Oracle Process Cloud come with their native mobile applications that can be easily installed from your mobile store. The great advantage of these Oracle Platform as a Service (PaaS) solutions are that they easily plug and play together. So, if for example, you are looking to build a custom mobile app for sales reps or to serve a specific function, you can easily build the mobile app with Oracle Mobile Cloud Service that will drive content with Documents Cloud and processes using Oracle Process Cloud.

How do you maintain data segregation for security and compliance?

Security is a key tenant for Oracle PaaS solutions. Oracle Documents Cloud support data and user seggregation. For example, you can have a public instance and a separate private instance to support your security and corporate policy compliance. You can even segregate on user types. Plus, you have granular privileges control for folder sharing, link sharing, link expiry and such to enforce data and information security.

What is the benefit of using Process Cloud over Oracle BPM?

Oracle Process Cloud offers you a subscription based business process management service in the Cloud. Designed for business users, it allows for rapid process design and automation by users off any device without IT reliance. One of the major benefits to using Oracle Process Cloud is that Oracle handles the installation and uptime. Other benefits include easy integration with other Oracle Cloud services (including Oracle Documents Cloud, Oracle Mobile Cloud, etc.), other Oracle and third party on-premises or Cloud systems.

Are Documents Cloud and Process Cloud integrated together?

Many of our customers, including Mythics, are indeed using these two solutions together to enhance their process automation and document collaboration activities. This means that processes can be kicked-off during content/document collaboration and in turn, you can attach a document to a process. In addition, both services have great REST APIs which allow users to drive their own integration with existing solutions and applications.

Is Documents Cloud public or private/on premise?

Oracle Documents Cloud is a service available in Oracle public cloud. You can see the related services on Given Oracle’s pedigree in on-premises content management with Oracle WebCenter Content, we are one of the leading providers to support hybrid, public and on-premises content management and sharing.

What branch of Oracle does the Documents Cloud Service fall under- for example, Customer Experience, Business Intelligence, or Enterprise Resource Planning?

Oracle Documents Cloud Service is part of Oracle Cloud Platform for content and process. Oracle has the distinct advantage of leveraging resources, learnings and R&D from our on-premises Oracle WebCenter and Oracle BPM solutions as foundational elements to provide you the most comprehensive, holistic and proven cloud solutions. For more information, please visit

Mythics – are you doing document sharing as part of the process with external parties too (legal, for example)?

Currently, our process is internal only. However, we often communicate with external parties. Increasingly, we are recommending the Documents Cloud Service to do this. However, this is a shift in thinking. Many people are used to emailing files via email. It will take a while before this changes.

This is for Mythics – who is doing process modeling in the company? Are you involving IT or business analysts?

Mythics is an IT solutions company, so our business analyst functions overlap with IT. To compare with other industries, we are involving both sides of the company in process modeling.

Does Oracle Documents Cloud Services come with a document viewer?

Yes. Oracle Documents Cloud Service does have a document viewer that allows proper rendering of all document types on any device. In addition, Oracle Documents Presenter app allows you to present curated content directly off your tablet. Sales reps find the Presenter app particularly useful for impactful, visually appealing presentations right off their iPads, et al.

Does the document viewer/Documents Presenter support annotations capabilities for collaborations among users?

Yes. You can make and view annotations from Oracle Documents Cloud web application.

Will Sites Cloud be integrated with Documents and Process Cloud Services?

Quite like Oracle’s other PaaS services including Oracle Documents Cloud Service and Oracle Process Cloud Service, Oracle Sites Cloud will support integration with other Oracle PaaS services. In this webcast, for example, you saw an example of how community sites can benefit from pulling content, conversations and processes all in one place, all in context. You will continue to see more of this from Oracle in the coming weeks and months. Take a look at Mythics blog post on early impressions of oracle Sites Cloud Service, coming out of OOW:

Mythics – how do you see public institutions using Process and Documents cloud given the compliance requirements?

I recently attended Oracle OpenWorld. I noted several Public Sector organizations interest and adoption of Platform as a Service cloud tools. Process Cloud and Documents Cloud are industry agnostic tools and can be used different business areas. Specific to compliance requirements, not all public sector institutions have the same compliance requirements - some will require strict FedRAMP controls, where others have specific data security requirements. Oracle has done tremendous investments for data security across all solutions and these Cloud Platform services are no different. I also understand that Oracle is currently working to make all PaaS tools available in their government cloud data centers.

Can we try Oracle Documents Cloud Service today?

Yes. You can start your free trial of Oracle Documents Cloud Service today. Simply go to to register for the free trial.


Oracle Cloud Content and Process power the next wave of productivity, mobile efficiency, and workgroup innovation. Only Oracle offers an integrated suite of content, process and sites cloud services that enable business users to easily collaborate anywhere, simplify business automation, and communicate more effectively.


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