Wednesday Mar 11, 2015

Webcast Replay: Public Sector FMW: Mobility Solutions – Re-Think Mobile

Mobile is the digital disruptor that has transformed industries and organizations big and small. Mobile transformations are everywhere, across all industries in organizations of all sizes. The enterprise mobile market is expected to bring in $140 billion by 2020, and yet today 7 in 10 enterprises are still struggling to keep pace with new mobile devices and systems. We know that access to relevant information, anywhere and anytime is expected, yet connecting to back-end systems and securing the corporate data is both complex and a necessity.

Watch this webinar to learn how customers are re-thinking their enterprise mobile strategy and unifying the client, content, context, security and cloud in their enterprise mobile strategy. Through case studies and live demonstrations, Oracle Gold Partner 3Di will present how customers like you have successfully addressed these questions using Oracle Technologies and 3Di's solutions, innovations and services.

Find out more here

Product links:




Case Studies:



Monday Mar 09, 2015

Webcast: Expanding Your Digital Marketing Experience

Oracle Corporation
Expanding Your Digital Marketing Experience
Accelerating Digital Business & Marketing Transformation

Successful digital marketing starts with optimizing lead conversion by empowering marketers to manage the online experience with a minimum of IT involvement. Research has shown the correlation between user experience across channels, and higher conversion rates -- The more consistent, continuous and unified the customer's digital experience is, the higher the conversion rates. In fact, many companies have seen as much as a 70% increase through personalized web experiences.

The key to delivering a continuous, personalized, unified digital experience across channels and systems is to combine the use of Web Experience Management (WEM) and marketing automation systems allowing marketers to leverage the web and email, without IT involvement. This powerful combination:
  • Creates a unified engagement platform that gives marketers a robust suite for customer acquisition
  • Speeds time-to-market with the ability to quickly and easily publish content and sites without IT involvement
  • Separates and enables marketing agility from IT stability
Register now for this webcast.

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Live Webcast

Calendar March 12, 2015
10:00 a.m. PT /
1:00 p.m. ET
Featured Speaker:

Joshua Duhl
Joshua Duhl
Senior Principal
Product Manager,
Hardware and Software Engineered to Work Together
Copyright © 2015, Oracle Corporation and/or its affiliates.
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Thursday Mar 05, 2015

5 Things You Should Know About Documents Cloud Service

Over the last few months, we have been discussing the newly released Oracle Documents Cloud Service. We have provided a high level overview of the offering, ran a series of posts for an in-depth discussion into DOCS easy and intuitive administration, a discussion on mobile enablement and most recently on how Documents Cloud Service makes it easy for application developers. While you may have already picked on these, today we will discuss the five things you should know about Oracle Documents Cloud Service.

  1. Documents Cloud Service is a secure cloud store, share, access solution for your enterprise needs

    With Documents Cloud Service, you can store the documents in cloud extending enterprise security controls to documents whether they are in rest or in transit. You can also share these documents for work collaboration both within the organization and with approved external users, with granular controls defined to maintain document control. You can also access these files from anywhere, using any device – your desktop, a web browser on a different machine/device or on your mobile phones and tablets.

  2. Documents Cloud Service offers the user experience of consumer-grade file sharing solution but security of an enterprise-grade solution

    Oracle Documents Cloud Service lets you quickly and easily share information without risking company’s critical business assets and information. Anything you store in Oracle Documents Cloud Service is available to you wherever you are with whatever device you have available. That means you can work with the devices you’re comfortable using—a web browser or mobile app, anytime, anywhere, worry free.

  3. Documents Cloud Services allows you to mobilize enterprise content

    Too often, organizations end up with multiple copies of important files, with no clear understanding of where the master copy resides or with information silos leading to not just security and compliance concerns but also fragmented information which may lead to costly mistakes in decision making. Businesses need contextual information wherever, whenever and a hybrid ECM solution with Documents Cloud Service tightly integrates with existing ECM systems of record and enterprise business processes, so that users can easily leverage the organization’s content assets and avoid information fragmentation and security risks.

  4. Documents Cloud Service enforces corporate security and IT controls

    With Oracle Documents Cloud Service, you have the convenience of collaborative access without the risk associated with consumer-grade products. Enterprise encryption, auditing, tracking, permission controls, and automatic backups keep your information safe. Your data and documents are completely isolated and secure, with separate database schemas and identity domains for each tenant. For additional security, Oracle Documents Cloud Service supports strong encryption, both at rest and in transit.

  5. An accompaniment of SaaS, Documents Cloud Service is a Platform as a Service (PaaS) offering from Oracle

Documents Cloud Service offers the convenience and the user experience much like a business application but it offers the added advantage of being a platform service that enables application developers to extend and customize their cloud, on-premise and custom apps using Documents Cloud Service. You can easily embed the Oracle Documents Cloud Service web interface into your custom applications so your team can manage their folders and documents directly within the context of their existing tasks. This will enable a seamless UI experience with collaborators having access to contextual information anywhere, anytime. We had touched on this aspect in our last post as well.

As you know, there is so much more to collaboration than simply cloud file sharing and that is why Documents Cloud Service is Oracle’s enterprise-grade offering to solve a business challenge that requires more than just commodity file sharing.

For more information visit our website

Tuesday Mar 03, 2015

Using Documents Cloud Service PaaS to Accelerate Product Development

by Victor Owuor, Senior Director, Oracle Documents Cloud Service Product Management

Many applications have to manage documents or images in addition to solving the business problems that they target. For example, a marketing campaign manager may want to drop in the very latest marketing brochure in a campaign she is running; a document that is constantly being updated by the marketing team. In general, users have certain expectation about what they should be able to do with the documents. They may want to:

  • Upload the documents from their desktop by simply dragging to specific folder. They would expect some sync client to push the document to the relevant location associated with the application.
  • Access the documents from their mobile application or from a different computer workstation or via the Web.
  • Easily but securely share the documents with other users, either within or external to their organization for work collaboration.
  • Have the documents available even when offline

Whether you are using a Cloud, on-premise or a custom application, application developers do not have to develop these capabilities from scratch. Documents Cloud Service is a Platform-as-a-Service offering from Oracle that can be easily leveraged with Oracle SaaS, on-premise and any third party applications. Oracle Documents Cloud Service provides a platform that developers can use to expose those features quickly with minimal development effort. Developers have a choice between:

  • Iframe Embedding - Embedding the Document Cloud Service HTML interface within their application to surface the document capability. This approach does not require you to implement a user interface to the Document Cloud Service and automatically surfaces all features the Service in your application.
  • API - Surfacing Document Cloud Service within the user interface of their application by making web service calls to the Document Service API. This approach allows you to create a custom user interface that is tailored to your specific application.

Additionally, developers may use Applinks to leverage the same user credentials for Oracle Documents.

This article will focus on Iframe Embedding. We will address the API in a future article.

Iframe Embedding

You can embed the Oracle Documents Cloud Service interface in an inline frame (IFRAME tag). When you do that, you may want to remove the default branding and other aspects of the user interface. You can do that by adding “/embed” to the URL of the page that you would like to embed.

For example, the top level folder URL in the standard interface is as follows:

If you change the URL as follows, you will get a user interface that is better suited to embedding.

You can embed that iframe within your application as follows:

<!doctype html>



<title>IFRAME DEMO</title>



<iframe src="" width="100%" height="300">

<p>Your browser does not support iframes.</p>


<iframe src="" width="100%" height="300">

<p>Your browser does not support iframes.</p>




Here is another example to show how you can embed the preview of a file.

The file preview URL

To get to the embed view for Preview, just add “/embed” into the URL e.g.

You can find more help on the help on how to embed the Web UI here.

And for more information and materials on Documents Cloud Service, visit us here. Until the next time!

Friday Feb 27, 2015

Webcast: Public Sector FMW: Mobility Solutions – Re-Think Mobile

3Di is a Gold Partner of Oracle and also a Pillar Partner for Middlware Solutions and a Top Partner for North America. 3Di has alo successfully delivered over 200 projects to public sector, private sector and military clients. Please visit for further information.  Join us on Wednesday, March 4, 2015 at 9:00 am Central Standard Time (Chicago, GMT-06:00) to learn how customers are re-thinking their enterprise mobile strategy unifying the client, content, context, security and cloud in their enterprise mobile strategy. Through case studies and live demonstrations, 3Di will present how customers like you have successfully addressed these questions using Oracle Technologies and 3Di's solutions, innovations and services. Register Now!

Tuesday Feb 24, 2015

Thirsty 'Tuesday' – Are You Ready for SharePoint 2016?

Most organizations now have SharePoint in one form or another within their organization, but 63% are somewhat stalled in their adoption and progress. Top biggest ongoing issues are persuading staff to use it, poor governance, and lack of internal expertise. It can’t just be left to IT, it requires the business managers and information workers to get involved to maximize the value.

Join your peers from organizations like Target, 3M, Medtronic and US Bank at this free 90 min meetup to learn how to avoid common mistakes and how to ensure success with SharePoint. Connect with local SharePoint experts and customers, and get the latest AIIM (Association for Information and Image Management) research from 400+ SharePoint deployments. Bring your tough questions and ask your colleagues and SharePoint experts for their advice and assistance.

Don't miss this opportunity to meet local SharePoint experts and customers. 

  • Identify the best way to get user adoption, governance, and business value
  • Discuss how to best re-energize a stalled implementation 
  • Plan the role of SharePoint vs. 3rd party extensions and applications
  • Describe best practices for upgrading and migrating to latest version

"If you work with your organization’s information or collaboration resources and technologies, you’ll surely find AIIM a treasure trove of resources."- Andrew McAfee, Professor and author, Enterprise 2.0 and Race Against the Machine

"I find AIIM one of the very best resources for my job." - Larry Sanders, Supervisor at Woodmen of the World Life Insurance Society

“The range of information that AIIM is providing to our industry is nothing short of impressive and the Professional Membership sits at the heart of it.” - Hanns Köhler-Krüner, Research Director at Gartner

Register now to secure your spot - don't miss this free opportunity for education and networking!

Tuesday, March 3, 2015, 3:30-5:30PM CST


Tin Whiskers Brewery
125 East 9th Street
Saint Paul, MN 55101
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Monday Feb 23, 2015

Webcast: Strategies for Delivering Next-Gen Digital Experiences

Strategies for Delivering
Next-Gen Digital Experiences

Thursday February 26, 2015
11:00am PT / 2:00pm ET
The world has changed to one that's always on, always-engaged, requiring organizations to rapidly become "digital businesses." In order to thrive and survive in this new economy, having the right digital experience and engagement strategy and speed of execution is crucial. So how do you get started and accelerate this transformation?

Attend this webcast as we outline best practice strategies to seize the full potential of digital experience & engagement - to deliver the next wave of revenue growth, service excellence and business efficiency. You will gain deep insights into how you can engage your customers, partners and employees for maximum results by empowering both marketing and IT with increased business agility and responsiveness.

REGISTER NOW to reserve your seat for this special webinar event.
Theresa Cramer
EContent & Intranets
Chris Preston
Sr. Director Customer Strategies
Kellsey Ruppel
Principal Product Marketing Director
Audio is streamed over the Internet, so turn up your computer speakers!

Friday Feb 20, 2015

Partner News: Portal Architects Release New Connector to Enable Hybrid Storage

Portal Architects, Inc., the creators of SkySync, announced this week the release of a new connector for Oracle WebCenter Content. The new SkySync connector, along with the existing SkySync Oracle Documents Cloud connector, enables organizations to tightly integrate any existing on-premises or cloud content storage systems with Oracle WebCenter Content or Oracle Documents Cloud Service quickly.

SkySync provides bi-directional, fully-synchronized integration across Oracle WebCenter Content on-premises and Oracle Documents Cloud Service, providing organizations the ability to leverage both on-premises content management solution as well as the enterprise grade document sync and sharing solution in the cloud. That means, no content islands or silos, comprehensive security and the ability to leverage your existing investments in content management infrastructures.

Here is a quick video from Portal Architects to show how it all comes together. 

Thursday Feb 19, 2015

Throwback Thursday: Middleware Newsletter Feature on Documents Cloud Service

Originally Published in Middleware Newsletter November 2014

Introducing Oracle Documents Cloud Service

The digital economy runs on a constant flow of information, and smart companies know that limiting access to information reduces the ability to make split-second decisions that drive competitive advantage. The challenge is to provide access to files for people constantly on the move, simply and without compromising security.

Solving that challenge is the driver behind Oracle Documents Cloud Service, announced at Oracle OpenWorld 2014.

"We wanted organizations to be able to sync and share files with the same simplicity found in consumer-oriented services, but with enterprise-grade security and ease of integration with their existing IT infrastructure and applications," says Oracle's Senior Director of Product Management David Le Strat.

Oracle Documents Cloud Service is organized around four key concepts.

  • Simplicity. Collaboration is an organic, intuitive process that succeeds best with tools that help processes unfold without imposing technical restrictions. Oracle Documents Cloud Service is available to you wherever you are, using whatever device you have handy. That means you can work with the tools you're comfortable using—a web browser or mobile app—without any special training.

  • Security. Enterprises cannot risk security vulnerabilities with mission-critical information. Oracle Documents Cloud Service provides enterprise-grade security. Enterprise encryption for files at rest or in transit, secure sharing with auditing, tracking, permission controls, and automatic backups keep your information safe. Your data and documents are completely isolated and secure, with separate database schemas and identity domains for each tenant.

  • Ubiquity. With support for iPhone, iPad, and Android mobile devices, along with desktop sync for both Mac and Windows computers, it doesn't matter how you access your documents. The service is always available, anytime—for you and everyone you collaborate with.

  • Integration. Oracle Documents Cloud Service has been designed with a rich set of APIs for integrating and extending business applications and processes with content collaboration. "For example," says Le Strat, "you can embed the Oracle Documents Cloud Service web interface into your business applications, letting your team manage their content directly within the context of existing tasks."
The ability to easily and securely access files and collaborate on business initiatives is a key underpinning to enterprise agility. With Oracle Documents Cloud Service, you can support the nimble business while still maintaining vital IT control and security.

Visit the Oracle Documents Cloud Service resource pages to view an e-book and access more information, including demos, data sheets, videos, and an FAQ.

Tuesday Feb 17, 2015

Driving Productivity with Documents Cloud Service Powerful Mobile App

Author: Mark Paterson, Director, Oracle Documents Cloud Service Product Management

More and more users are relying on their mobile smartphones and tablets to continue working outside of the office. We want to help businesses--large and small--achieve flexibility and agility in the way their users can work for maximum productivity and success, anywhere at any time.

For users who rely on access to content this means giving them the means to browse all the content they have access to, ability to easily search for material, ability to discuss and act on content, and the ability to take content offline directly on their mobile devices.

Oracle Documents Cloud Service (DOCS) offers mobile users apps for both iOS and Android.

A Quick Look at Key Mobile Features:

Oracle Documents Cloud Service allows you to:

o Easily access, view and manage your files on your mobile device

o Take content offline, ensuring that you always have access to your most important files

o Upload pictures, documents and videos to quickly sync across devices and share with others

o Share folders with other colleagues directly from your mobile device

o Create public links that can be set to expire on a given date or protected with an access code

o Reserve files you are editing to avoid conflicts

o Open, review and edit files from other apps installed on your mobile device

o Set a Passcode for your application

· It is worth noting that all content is encrypted during transmission and when downloaded to your mobile device local storage.

Today’s post focuses on maximizing the protection of your enterprise’s content by ensuring you use of application level passcode protection

Setting a Passcode

Much like our security codes on mobile devices, Passcodes are four-digit numbers that you set to lock the app when you're not using it.

If you leave your device unattended and don't return within a specified time, you must enter the passcode. This helps to prevent unauthorized access to the app if your device is left active where others could use it. After five unsuccessful attempts, any content you have stored locally will be wiped from the device.

On iOS:

1. Swipe the Browse screen to the right to show the navigation panel.

2. Tap to access your settings.

3. Tap Passcode Lock in the Security section.

4. Tap Turn Passcode On.

5. Enter the four digits to use as a passcode. Enter the digits again for confirmation.

6. Tap Require Passcode and choose the amount of time that has to pass before you need to enter the passcode. For example, if you choose After 1 minute, then you leave the app and return after more than one minute, you have to enter the passcode to use the app again.

On Android:

1. Tap to open the navigation panel, then tap to access your settings.

2. In the Security section, tap Enable Passcode.

3. Enter the four digits to use as a passcode, then re-enter the digits to confirm.

4. Tap Prompt for Passcode and choose the amount of time that has to pass before you need to enter the passcode.

Oracle Documents Cloud Service, thus, enables you to securely share and store your files using your mobile device anywhere, everywhere.

Hope you enjoyed this post. We will continue to explore the myriad of things you can do directly from your mobile device using Oracle Documents Cloud Service. Meanwhile, if there is a particular topic you would be interested in, do let us know.

Monday Feb 16, 2015

Webcast Q&A: Delivering Next-Gen Digital Experiences

Oracle Corporation
Digital Strategies For Customer Engagement Growth

In case you missed our webcast "Delivering Next-Gen Digital Experiences" last week, we had a great turnout and wanted to provide a Q&A summary for those questions that were asked.

Q. How do I download the slide presentation?
The slides are available by clicking on the folder icon at the bottom of the console.

Q. This covers a lot of different systems and processes, how can you help me understand where it all lives in my organization?
Great question, we actually have an Assessment that will cover later in the presentation.

Q. Does Oracle offer an integrated tool, or does one need to purchase each separate tool (i.e. Eloqua, RightNow, etc.)?
The answer is "it depends" -- on your starting point and end-goals. Elements of the DX strategy are embodied in specific products, but the larger story is more of a "solution" which takes specific elements of the products mentioned. The Assessment will help determine the components.

Q. Can you please provide some examples wherever possible?
This white paper outlines some specific customers referenced with some of their results.

Q. Does Eloqua provide an integrated solution? Or would we need to purchase multiple tools to build this (i.e. Eloqua, RightNow), etc.?
The complete Digital Experience will include other elements beyond Eloqua depending on your specific needs. But the Marketing Cloud is a key element.

Q. What does the "assessment" cost?
There is no charge from Oracle, but there is time that has to be invested.

Please be sure to view the on demand version of the webcast in case you missed it, and check out the corresponding white paper "Delivering Next-Generation Digital Experiences!"

Friday Feb 13, 2015

Video: Oracle Platinum Partner Redstone Content Solutions

John Klein, Principal of Redstone Content Solutions, sits down with Sam Sharp, Senior Director at Oracle, to discuss Redstone’s expertise in integrating WebCenter products, and tying the entire WebCenter Suite together.

Wednesday Feb 11, 2015

Webcast Tomorrow: Delivering Next-Gen Digital Experiences

Becoming a digital business is imperative for all organizations that wish to deliver the next wave of revenue growth, service excellence, and business efficiency. Today’s enterprises need to connect “experiences” to outcomes, encompassing the entire customer engagement lifecycle. Line-of-business (LOB) and IT leaders have come to agree on the key business priorities: to grow revenue, acquire and retain customers, and improve customer satisfaction—all while reducing costs and minimizing risk. It’s widely understood that the digital experience (DX) has become the cornerstone for all brand experiences. It’s crucial that organizations get this right since the stakes for getting it wrong are extremely high. 

Think about all the twists and turns that the average customer takes on his or her journey with your brand—all the touchpoints including traditional advertising, social marketing, mobile apps, and website interactions. Collectively, the experiences on this digital journey should connect customers with your brand, products, and services based on your knowledge and insight into their personas and online behaviors. 

In short, the engagement vision of the organization has to match the reality of what customers experience. That’s why innovative marketers rely on digital experience and engagement technologies to engage their audiences, launch new products, establish comprehensive services, and develop new and compelling business models. Marketers have learned how to empower their audiences—including customers, citizens, employees, suppliers, and partners—as well as how to optimize their business operations based on industry-leading digital experiences.

How do you deliver an experience that is frictionless and reflects your understanding of who your customers and audiences are so you can meet their needs, secure their loyalty, and effectively sell your products and services to them? You do it by eliminating information silos and fragmented customer engagement tools by creating a single digital experience platform that can be leveraged across all marketing functions and used to connect marketing to the rest of the enterprise. Digital experiences that are informed by data unify the customer experience and help you build a base of engaged, loyal advocates. 

We invite you to join us tomorrow for a webcast "Delivering Next-Gen Digital Experiences", where Chris Preston will discuss and provide an in-depth look at technologies that enable IT leaders to connect digital customer experiences to business outcomes. Register today!

Oracle Corporation
Digital Strategies For Customer Engagement Growth

Monday Feb 09, 2015

Webcast: Delivering Next-Gen Digital Experiences - 2/12

Oracle Corporation
Digital Strategies For Customer Engagement Growth
Automating Marketing & Customer Engagement

Becoming a digital business is imperative for organizations to deliver the next wave of revenue growth, service excellence and business efficiency. And the stakes are high -- 94% of customers discontinue communications because of irrelevant messages and experiences.

Join this webcast for an in-depth look at technologies that enable IT leaders to connect digital customer experiences to business outcomes. Learn how to:
  • Deliver omni-channel experiences that are seamless, tailored and innovative across Paid, Owned and Earned media
  • Convert unknown audiences to known and involved customers
  • Extend reach and orchestrate engagement across all channels and devices
  • Move Marketing from silo’d technologies to a single Digital Experience Platform that also connects Marketing to the entire organization
Register now for this webcast.

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Live Webcast

Calendar February 12, 2015
10 a.m. PT / 1 p.m. ET
Featured Speaker:

Chris Preston
Chris Preston,
Sr. Director
Customer Strategies
Hardware and Software Engineered to Work Together
Copyright © 2015, Oracle Corporation and/or its affiliates.
All rights reserved.
Contact Us | Legal Notices | Privacy

Thursday Feb 05, 2015

A Primer on Oracle Documents Cloud Service Administration - Part 3

by Thyaga Vasudevan, Senior Director, Oracle WebCenter Product Management

All this week, we have been covering quick tips on how to get started with Oracle Documents Cloud Service (DOCS) administration. In my first post in the series, I shared how you can easily add a user or a group of users to  DOCS. The second post focused on assigning user quota and how to reset a user's password. In this final post in the series, we will take a look at how to create a Public Link to securely share with external collaborators. We would also discuss how to monitor system usage to optimize services and savings.

And remember, while this is a final post in THIS series, there is much to discuss and discover. So, stay tuned for our next installment and in between, if you have a hankering for more Oracle Documents Cloud Service, don't forget to visit our website loaded with comprehensive demos and materials and catch us at an Oracle Cloud Day near you. For your desk viewing, we now also have the replay of Oracle Cloud Platform Online Forum available.

In the meantime, here we go on to the next two tips on DOCS administration.

Tip 4. Public Link Policy

As an administrator, you definitely want your end-users to be more productive by getting the most out of the Documents Cloud Service. You also want to ensure that security of documents is maintained.

Creating public links is a very easy way for end-users to create a link to a file / folder and share it externally. Using the admin console, you set policies to enable / disable public links for files/folders by following these steps.

1. Open your web browser and sign in to Oracle Documents Cloud Service as an administrator.

2. Open your user menu in the top right corner and click Administration.

3. Select System-Wide Settings from the left menu.

4. Enable public links to files and folders by clicking Yes.

5. Define the default role for public links. You can choose from Downloader or Viewer.

Tip 5. Monitor System Usage

We know how important it is to have a pulse on how well the Document Service is being used within your organization. Also, as an administrator, you want to have complete insight into the state of the service.

Oracle Documents Service provides a rich dashboard which has a wealth of information. To get to it, follow the following steps:

  1. Sign in to the My Services Application.
  2. On the dashboard, select the service and click the Overview or Metrics icon on the left side of the page.

As you can see, Oracle Document Cloud Service is fairly intuitive and user friendly. With comprehensive security and user administration features, it is no wonder that organizations are adopting Oracle Document Cloud Service as their enterprise-class Electronic File Sharing System (EFSS). For more information, visit us at and reach out to our technology experts at a Cloud Day event coming to a city near you.

And, of course, we look forward to hearing from you. So, if you have any questions, comments or need more information, do leave us a comment.


Oracle WebCenter is the center of engagement for business—powering exceptional experiences for customers, partners, and employees. It connects people, process, and information with the most complete portfolio of portal, Web experience management, content, imaging and collaboration technologies.


« August 2015