Friday Oct 12, 2012

Meet the WebCenter Product Marketing Team!

As we wrap up this week recapping all the great things that happened at Oracle OpenWorld, we thought we'd share with our community the faces behind this blog and the Oracle WebCenter Product Marketing team! With the majority of the team working remotely, OpenWorld is the one time we are all together for an entire week.

L to R: Lance Shaw (WebCenter Content), Christie Flanagan (WebCenter Sites), Peggy Chen (leads WebCenter product marketing), Kellsey Ruppel (WebCenter Portal & Oracle Social Network), & Michael Snow (WebCenter Suite).

Oracle Social Network Developer Challenge: Bezzotech

Originally posted by Jake Kuramoto on The Apps Lab blog.

I’ve covered all the entries we had for the Oracle Social Network Developer Challenge, the winners, Dimitri and Martin, HarQen, TEAM Informatics and John Sim from Fishbowl Solutions, and today, I’m giving you bonus coverage.

Friend of the ‘Lab, Bex Huff (@bex) from Bezzotech (@bezzotech), had an interesting OpenWorld. He rebounded from an allergic reaction to finish his entry, Honey Badger, only to have his other OpenWorld commitments make him unable to present his work.

Still, he did a bunch of work, and I want to make sure everyone knows about the Honey Badger. If you’re wondering about the name, it’s a meme; “honey badger don’t care.”

Bex tackled a common problem with social tools by adding game mechanics to create an incentive for people to keep their profiles updated. He used a Hot-or-Not style comparison app that poses expertise questions and awards a badge to the winner. Questions are based on whatever attributes the business wants to emphasize.

The goal is to find the mavens in an organization, give them praise and recognition, ideally creating incentive for everyone to raise their games.

In his own words:

There is a real information quality problem in social networks. In last year’s keynote, Larry Elison demonstrated how to use the social network to track down resources that have the skill sets needed for specific projects. But how well would that work in real life? People usually update that information with the basic profile information, but they rarely update their profiles with latest news items, projects, customers, or skills. It’s a pain.

Or, put another way, when was the last time you updated your LinkedIn profile?

Enter the Honey Badger! This is a example of a comparator app that gamifies the way people keep their profiles updated, which ensures higher quality data in the social network. An administrator comes up with a series of important questions: Who is a better communicator? Who is a better Java programmer? Who is a better team player? And people would have a space in their profile to give a justification as to why they have these skills.

The second part of the app is the comparator. It randomly shows two people, their names, and their justification for why they have these skills. You will click on one of them to “vote” for them, then on the next page you will see the results from the previous match, and get 2 new people to vote on. Anybody with a winning score wins a “Honey Badge” to be displayed on their profile page, which proudly states that their peers agree that this person has those skills.

Once a badge is won, it will be jealously guarded. The longer your go without updating your profile, the more likely it is that you will lose your badge. This “loss aversion” is well known in psychology, and is a strong incentive for people to keep their profiles up to date. If a user sees their rank drop from 90% to 60%, they will find the time to update their justification!

Unfortunately, during the hackathon we were not allowed to modify the schema to allow for additional fields such as “justification.” So this hack is limited to just the one basic question: who is the bigger Honey Badger?

Here are some shots of the Honey Badger application:

Thanks to Bex and everyone for participating in our challenge. Despite very little time to promote this event, we had a great turnout and creative and useful entries. The amount of work required to put together these final entries was significant, especially during a conference, and the judges and all of us involved were impressed at how much work everyone was able to do.

Congrats to everyone, pat yourselves on the back.

Stay tuned if you’re interested in challenges like these. We’ll likely be running similar events in the not-so-distant future.

Thursday Oct 11, 2012

Oracle Social Network Developer Challenge: Fishbowl Solutions

Originally posted by Jake Kuramoto on The Apps Lab blog.

Today, I give you the final entry in the Oracle Social Network Developer Challenge, held last week during OpenWorld.

This one comes from Friend of the ‘Lab and Fishbowl Solutions (@fishbowle20) hacker, John Sim (@jrsim_uix), whom you might remember from his XBox Kinect demo at COLLABORATE 12 (presentation slides and abstract) hacks and other exploits with WebCenter.

We put this challenge together specifically for developers like John, who like to experiment with new tools and push the envelope of what’s possible and build cool things, and as you can see from his entry John did just that, mashing together Google Maps and Oracle Social Network into a mobile app built with PhoneGap that uses the device’s camera and GPS to keep teams on the move in touch.

He calls it a Mobile GeoTagging Solution, but I think Avengers Assemble! would have equally descriptive, given that was obviously his inspiration. Here’s his description of the mobile app:

My proposed solution was to design and simplify GeoLocation mapping, and automate updates for users and teams on the move; who don’t have access to a laptop or want to take their ipads out – but allow them to make quick updates to OSN and upload photos taken from their mobile device – there and then.

As part of this; the plan was to include a rules engine that could be configured by the user to allow the device to automatically update and post messages when they arrived at a set location(s). Inspiration for this came from on{x} – automate your life.

Unfortunately, John didn’t make it to the conference to show off his hard work in person, but luckily, he had a colleague from Fishbowl and a video to showcase his work.

  

Here are some shots of John’s mobile app for your viewing pleasure:

John’s thinking is sound. Geolocation is usually relegated to consumer use cases, thanks to services like foursquare, but distributed teams working on projects out in the world definitely need a way to stay in contact.

Consider a construction job. Different contractors all converge on a single location, and time is money. Rather than calling or texting each other and risking a distracted driving accident, an app like John’s allows everyone on the job to see exactly where the other contractors are. Using his GPS rules, they could easily be notified about how close each is to the site, definitely useful when you have a flooring contractor sitting idle, waiting for an electrician to finish the wiring.

The best part is that the project manager or general contractor could stay updated on all the action (or inaction) using Oracle Social Network, either sitting at a desk using the browser app or desktop client or on the go, using one of the native mobile apps built for Oracle Social Network.

I can see this being used by insurance adjusters too, and really any team that, erm, assembles at a given spot. Of course, it’s also useful for meeting at the pub after the day’s work is done.

Beyond people, this solution could also be implemented for physical objects that are in route to a destination.

Say you’re a customer waiting on rail shipment or a package delivery. You could track your valuable’s whereabouts easily as they report their progress via checkins. If they deviated from the GPS rules, you’d be notified. You might even be able to get a picture into Oracle Social Network with some light hacking.

Thanks to John and his colleagues at Fishbowl for participating in our challenge. We hope everyone had a good experience.

Make sure to check out John’s blog post on his work and the experience using Oracle Social Network.

Although this is the final, official entry we had, tomorrow, I’ll show you the work of someone who finished code, but wasn’t able to make the judging event.

Stay tuned.

Oracle Social Network Developer Challenge: TEAM Informatics

Originally posted by Jake Kuramoto on The Apps Lab blog.

Here comes another Oracle Social Network Developer Challenge entry, this one courtesy of TEAM Informatics (@teaminformatics).

As their name suggests, their entry was a true team effort, featuring the work of Jon Chartrand, Deepthi Sanikommu, Dmitry Shtulman, Raghavendra Joshi, and Daniel Stitely with Wayne Boerger doing the presentation honors.

Speaking of the presentation, Wayne’s laptop wouldn’t project onto the plasma we had in the OTN Lounge, but luckily, Noel (@noelportugal) had his iPad and VGA dongle in his backpack of goodies, so they were able to improvise by using the iPad camera to capture Wayne’s demo and project the video to the plasma.

Code will find a way.

Anyway, TEAM built Do Over, an integration with Atlassian’s JIRA, coincidentally something I’ve chatted with Rich (@rmanalan) about in the past. The basic idea is simple; integrate JIRA issues with Oracle Social Network to expand and centralize the conversation around issue resolution. In Dmitry’s words:

We were able to put together a team on fairly short notice and, after batting a few ideas around, decided to pursue an integration with JIRA, an issue and project tracking tool used in-house at TEAM.  After getting to know WebCenter Social, we saw immediate benefits that a JIRA integration could bring, primarily due to the fact that JIRA only allows assignment of an issue to one person at a time.  Integrating Social would allow collaboration and issue resolution to happen right from the JIRA Issue interface.

TEAM tackled a very common pain point among developers, i.e. including everyone who needs to be involved in issue resolution into a single thread. If you’ve ever fixed bugs or participated in that process, you’ll know that not everyone has access to the issue resolution system, which makes consolidating discussion time-consuming and fragmented.

Why? Because we typically use email as the tool for collaboration. Oracle Social Network allows for all parties involved to work in a single, private and secure conversation, and through its RESTful Public API, information from external systems like JIRA can be brought in for context.

TEAM only had time to address half the solution, but given more time, I’m sure they would have made the integration bidirectional, allowing for relevant commentary to be pushed back to JIRA, closing the loop.

Here are some screenshot of their integration.

When Oracle Social Network is released, TEAM will have something they use internally to work on issues, and maybe they’ll even productize their work and add it to the Atlassian Marketplace so that other JIRA users can benefit from the combination of Oracle Social Network and JIRA.

Thanks to everyone at TEAM for participating in our challenge. We hope they had a good experience.

Look for the details of the other entries this week.

Be sure to check out a full recap from Dmitry over on the TEAM blog.

Wednesday Oct 10, 2012

Oracle Social Network Developer Challenge: HarQen Nodal

Originally posted by Jake Kuramoto on The Apps Lab blog.

We wrapped the Oracle Social Network Developer Challenge last week at OpenWorld, and this week, I’ll be sharing all the entries.

All the teams that entered our challenge did a ton of work and built really interesting integrations with Oracle Social Network, and I want to showcase their hard work and innovative ideas.

Today, I give you Nodal from the HarQen (@harqen) team, Kris Gösser (@krisgosser), Jesse Vogt (@jesse_vogt) and Matt Stockton (@mstockton).

The guys from HarQen built Nodal to provide a visual way to navigate your connections and conversations in Oracle Social Network and view relationships. Using Nodal, you can:

  • Search through names and profiles in Oracle Social Network.
  • Choose people and view their social graphs in a visually useful way.
  • Expand nodes in the social graph and add that person’s social graph to the Nodal view for comparison.
  • Move nodes around and lock them in place for easier viewing, using a physics engine for movement.
  • Adjust the physics engine properties according to your viewing preferences.
  • Select nodes in the social graph and create a conversation directly based on the selection.
Here are some shots of Nodal. They really don’t do the physics engine justice, but maybe the guys at Harqen will post a video of what they did for your viewing pleasure.
 
Nodal’s visuals wowed the judges and the audience, and anyone with a decent-sized social network presence understands the need for good network visualization. Tools like Nodal allow you to discover hidden connections in your network and maximize the value of your weak ties and find mavens, a very important key to getting work done.

Thanks to the HarQen team for participating in our challenge. We hope they had a good experience.

Look for the details of the other entries this week.

Tuesday Oct 09, 2012

Oracle Social Network and the Flying Monkey Smart Target

Originally posted by Jake Kuramoto on The Apps Lab blog.

I teased this before OpenWorld, and for those of you who didn’t make it to the show or didn’t come by the Office Hours to take the Oracle Social Network Technical Tour Noel (@noelportugal) ran, I give you the Flying Monkey Smart Target.

In brief, Noel built a target, about two feet tall, which when struck, played monkey sounds and posted a comment to an Oracle Social Network Conversation, all controlled by a Raspberry Pi. He also connected a Dropcam to record the winner just prior to the strike. I’m not sure how it all works, but maybe Noel can post the technical specifics.

Here’s Noel describing the Challenge, the Target and a few other tidbit in an interview with Friend of the ‘Lab, Bob Rhubart (@brhubart). The monkey target bits are 2:12-2:54 if you’re into brevity, but watch the whole thing.

Here are some screen grabs from the Oracle Social Network Conversation, including the Conversation itself, where you can see all the strikes documented, the picture captured, and the annotation capabilities:

  

That’s Diego in one shot, looking very focused, and Ernst in the other, who kindly annotated himself, two of the development team members. You might have seen them in the Oracle Social Network Hands-On Lab during the show.

There’s a trend here. Not by accident, fun stuff like this has becoming our calling card, e.g. the Kscope 12 WebCenter Rock ‘em Sock ‘em Robots.

Not only are these entertaining demonstrations, but they showcase what’s possible with RESTful APIs and get developers noodling on how easy it is to connect real objects to cloud services to fix pain points. I spoke to some great folks from the City of Atlanta about extending the concepts of the flying monkey target to physical asset monitoring. Just take an internet-connected camera with REST APIs like the Dropcam, wire it up to Oracle Social Netwok, and you can hack together a monitoring device for a datacenter or a warehouse.

Sure, it’s easier said than done, but we’re a lot closer to that reality than we were even two years ago.

Another noteworthy bit from Noel’s interview, beginning at 2:55, is the evolution of social developer. Speaking of, make sure to check out the Oracle Social Developer Community. Look for more on the social developer in the coming months.

Noel has become quite the Raspberry Pi evangelist, and why not, it’s a great tool, a low-power Linux machine, cheap ($35!) and highly extensible, perfect for makers and students alike. He attended a meetup on Saturday before OpenWorld, and during the show, I heard him evangelizing the Pi and its capabilities to many people.

There is some fantastic innovation forming in that ecosystem, much of it with Java. The OTN gang raffled off five Pis, and I expect to see lots of great stuff in the very near future.

Stay tuned this week for posts on all our Challenge entrants. There’s some great innovation you won’t want to miss.

Find the comments.

Update: I forgot to mention that Noel used Twilio, one of his favorite services, during the show to send out Challenge updates and information to all the contestants.

Monday Oct 08, 2012

Oracle Social Network Developer Challenge Winners

Originally posted by Jake Kuramoto on The Apps Lab blog.

Now that OpenWorld 2012 has wrapped, I have time to tell you all about what happened.

Maybe you recall that Noel (@noelportugal) and I were running a modified hackathon during the show, the Oracle Social Network Developer Challenge.

Without further ado, congratulations to Dimitri Gielis (@dgielis) and Martin Giffy D’Souza (@martindsouza) on their winning entry, an integration between Oracle APEX and Oracle Social Network that integrates feedback and bug submission with Oracle Social Network Conversations, allowing developers, end-users and project leaders to view and discuss the feedback on their APEX applications from within Oracle Social Network.

Update: Bob Rhubart of OTN (@brhubartinterviewed Dimitri and Martin right after their big win. Money quote from Dimitri when asked what he’d buy with the $500 in Amazon gift cards, “Oracle Social Network.” Nice one.

In their own words:

In the developers perspective it’s important to get feedback soon, so after a first iteration and end-users start to test, they can give feedback of the application. Previously it stopped there, and it was up to the developer to communicate further with email, phone etc. With OSN every feedback and communication gets logged and other people can see the discussion immediately as well.

For the end users perspective he can now communicate in a more efficient way to not only the developers, but also between themselves. Maybe many end-users (in different locations) would like to change some behaviour, by using OSN they can see the entry somebody put in with a screenshot and they can just start to chat about it. Some key technical end users can have lighten the tasks of the development team by looking at the feedback first and start to communicate with their peers.

For the project manager he has now the ability to really see what communication has taken place in certain areas and can make decisions on that. Later, if things come up again, he can always go back in OSN and see what was said at that moment in time.

Integrating OSN in the APEX applications enhances the user experience, makes the lives of the developers easier and gives a better overview to project managers.

Incidentally, you may already know Dimitri and Martin, since both are Oracle Ace Directors. I ran into Martin at the Ace Director briefings Friday before the conference started, and at that point, he wasn’t sure he’d have time to enter the Challenge.

After some coaxing, he and Dimitri agreed to give it a go and banged out their entry on Tuesday night, or more accurately, very early Wednesday morning, the day of the Challenge judging. I think they said it took them about four hours of hardcore coding to get it done, very much like a traditional hackathon, which is essentially a code sprint from idea to finished product.

Here are some screenshots of the workflow they built.

I love this idea, i.e. closing the loop between web developers and users, a very common pain point, and so did our judges.

Speaking of, special thanks to our panel of three judges:

Finally, thanks to everyone who made this possible, including:

  • The three other teams from HarQen (@harqen), TEAM Informatics (@teaminformatics) and Fishbowl Solutions (@fishbowle20) featuring Friend of the ‘Lab John Sim (@jrsim_uix), who finished and presented entries. I’ll be posting the details of their work this week.
  • The one guy who finished an entry, but couldn’t make the judging, Bex Huff (@bex). Bex rallied from a hospitalization due to an allergic reaction during the show; he’s fine, don’t worry. I’ll post details of his work next week, too.
  • The 40-plus people who registered to compete in the Challenge.
  • Noel for all his hard work, sample code, and flying monkey target, more on that to come.
  • The Oracle Social Network development team for supporting this event.
  • Everyone in legal and the beta program office for their help.
  • And finally, the Oracle Technology Network (@oracletechnet) for hosting the event and providing countless hours of operational and moral support.

Sorry if I’ve missed some people, since this was a huge team effort.

This event was a big success, and we plan to do similar events in the future. Stay tuned to this channel for more. 

Wednesday Oct 03, 2012

OOW 12: Thank you Oracle WebCenter Partners!

Yesterday evening we were happy to participate in the Oracle WebCenter Customer Appreciation Event! Oracle WebCenter partners Fishbowl Solutions, Fujitsu, Keste, Mythics, Redstone Content Solutions, TEAM Informatics, and TekStream sponsored a reception at The Palace Hotel for Oracle WebCenter customers. This event provided an exclusive opportunity for customers to network with their peers and meet and talk with executives from Oracle WebCenter Product Management, Development, and Marketing along with Oracle’s premiere Oracle WebCenter partners. 

Christian Finn, Sr. Director of Product Management for Oracle WebCenter and Bob Crossman, Vice President of Oracle WebCenter Sales welcomed attendees and thanked everyone for their continued support and partnership with Oracle WebCenter.
We had a great turnout and enjoyed an evening of socializing and networking. 
 

Thanks again Oracle WebCenter partners!

Tuesday Oct 02, 2012

The latest Oracle Social Network News from Open World

Highlights

Oracle and Partners showcase the latest development around  Oracle Social Network  (OSN)

  • Integration of OSN Social Fabric into Business Applications like Finance, HCM and Customer Experience
  • Partners like Cisco WebEx, Avaya, Weemo, Lingotek and HarQen showcase OSN integration
  • Oracle shares details around internal OSN deployment

Please visit us at 2413 Moscone South  Exhibition Hall  and  experience a live OSN demo


Social Fabric 

Oracle Social Network socializes your Applications, Process and Content within your Enterprise.

Here are some examples what is shown at Oracle Open World.

Socialize the Finance department

  • Enable Finance departments to collaborate instantly during quarter close with real-time information access
  • Enable finance professionals in the back office to easily interact with the rest of the company
  • Provide privacy when discussing sensitive financial results within Conversations 


Socialize Human Capital Management (HCM)

  • Promotes attainable performance goals that achieve the business objectives of the enterprise
  • Capture expertise across the network
  • Continuous feedback loop provided that results in productivity and innovation improvement tied to higher employee engagement

OSN and Customer Experience

  • Find the person with the best skills to assist with the issue
  • Real-time collaboration in  context of the issue
  • Track an Agent’s collaboration contributions
  • Identify and contribute relevant knowledge back to the system

Cisco/Webex integration

The Web Conferencing tool of your choice can be integrated with OSN. In the example below you can see the integration of the Cisco WebEx solution into OSN.

and sure - this works on mobile devices as well  :-)

OSN @ Oracle

Oracle has deployed OSN as part of the internal Fusion CRM application rollout. After just 4 month we can see impressive usage patterns.


Monday Oct 01, 2012

Oracle Social @ OpenWorld

 Hi there -  Wanna know what going on at Oracle Open World and Social?

 Here are the hot tips!


 Do you want to see  the Oracle Social Engagement Center in action ?

You can explore the power of social publishing (Vitrue)  and the live social  monitoring of  the Social Buzz around OpenWorld.
Let's see if you appear in the Tweeter stream :-).

Visit us  at Moscone South main entrance (foursquare place)  and meet  the Oracle Social Geeks  , @dankmbp and team.


Are you a  social developer  and want to discover Oracle Social Network (OSN) ?

cool - you can still  join the OSN Developers Challenge , take the OSN technical preview tour and meet our WebCenter evangelists Jake (@theappslab) and @noelportugal.


Do you want to meet the Oracle Social Geeks and have some fun? 


Then join us at the Social Plaza @ Oracle OpenWorld event on Tuesday, October 2, Noon–8:00 p.m. at the  Mint Plaza, Fifth Street between Mission and Market.

cu you all at #oow


OOW 12: Hardware and Software Engineered to Work Together

If you were among the thousands of folks that filled the Moscone Center Hall D last night to hear Larry Ellison’s keynote, this will be old news to you.  If you weren’t able to catch the session, Larry covered Oracle’s fundamentally different approach to delivering technology that is engineered to work together to give customers extreme performance, simplicity, and cost savings. As you many know, innovating for growth requires the right investments and the right technology. And Oracle is equipped and ready.


If you are attending Oracle OpenWorld, you’ll want to be sure you don’t miss out on any of the following activities!
About

Oracle WebCenter is the center of engagement for business—powering exceptional experiences for customers, partners, and employees. It connects people, process, and information with the most complete portfolio of portal, Web experience management, content, imaging and collaboration technologies.

Search

Archives
« October 2012 »
SunMonTueWedThuFriSat
 
5
6
7
13
14
16
17
19
20
21
22
27
28
   
       
Today