X

The Digital Experience Platform blog covers the latest in innovative technologies to help you transform your business.

FEATURED POST

The Must-Attend Sessions at Oracle OpenWorld 2018

Heading to Oracle OpenWorld 2018? With sessions ranging from keynotes, general sessions, customer use cases, business studies, product roadmaps,...

Recent Posts

#OOW18: Top Content and Experience Cloud Customer Sessions You Must Attend!

At Oracle OpenWorld we know that peer-to-peer learning is crucial. You want to hear how other companies are approaching similar business and technology challenges. How are others evolving fundamental applications and platforms? How are departments integrating emerging technologies to take the business into the future? We built this year’s Oracle OpenWorld Session Catalog with those questions in mind. You need real-life examples and in-depth case studies. You can find a filtered list of customer sessions on our website here but here are the top Content and Experience Cloud case studies worth attending at Oracle OpenWorld 2018: Assemble and Manage Rich Content with Oracle's Digital Asset Management Features A big challenge for marketers today is managing digital assets for multiple channels on customer-facing platforms. They need to collaborate to create assets, tag them with the right metadata, approve them for different channels, search and reuse the right asset for the right use, and then publish them to multiple channels. Oracle's digital asset management solution takes an intuitive approach for solving these challenges by aggregating content from multiple sources, simplifying the addition of metadata to assets, providing an intuitive interface and search, and combining these features with multichannel distribution. Join this session to learn how Oracle Content and Experience Cloud can solve the challenges that marketers are facing around asset management today. Kaushik Ray, Sr Director Professional Services, PCB Apps Igor Polyakov, Sr Principal Product Manager, Oracle PRO 4638 | Monday, Oct. 22, 3:45pm | Marriott Marquis - Yerba Buena Level - Nob Hill C/D Provide a MultiChannel Customer Experience with Oracle Content and Experience Cloud             With the variety of channels, device capabilities, and network bandwidth available to consumers, the need for delivery of content optimized for a specific channel, and the need to be agile with adopting new emerging channels for content delivery has never been greater. In this session learn how headless CMS features in Oracle Content and Experience Cloud can help you build an omnichannel digital experience that is tailored to each publishing channel and deliver it in a channel-optimized format leveraging CDN for global delivery.           Pandurang Ranjalkar, Oracle FMW & PaaS Practice Head, Larsen & Toubro Infotech Ltd. Igor Polyakov, Sr Principal Product Manager, Oracle CEC PRO 4639 | Monday, Oct. 22nd, 5:45pm | Marriott Marquis - Yerba Buena Level - Nob Hill C/D Build Headless Composite Experiences: Oracle WebCenter/Oracle Content and Experience Cloud As you leverage Oracle’s cloud platform to run your enterprise digital presence, your existing content management systems’ investments are the key to a graceful migration and ultimately, your success. How do you make the transition seamless, as your organizations work toward converging the platforms and optimize operations? In this session learn how you can capitalize on extensive out-of-the-box REST APIs provided by Oracle WebCenter Sites and Oracle Content and Experience Cloud to build engaging multichannel digital experiences. From microsites to high-scale enterprise sites, reuse content from both the systems interchangeably. Content silos needn’t exist. James Bregman, Principal Manager, Digital Development, European Bank for Reconstruction and Development Mandar Tengse, Director, Product Management Oracle PRO 4643 | Tuesday, Oct 23rd, 3:45pm |Marriott Marquis - Yerba Buena Level - Nob Hill A/B Develop Solutions with Oracle Content and Experience Cloud    In this session join Oracle customers and partners to learn how they quickly and effectively rolled out solutions across a variety of channels using rich headless CMS APIs from Oracle Content and Experience Cloud. The session also covers development and continuous integration tools for Oracle Content and Experience Cloud that are offered through Oracle Developer Cloud Service. Jason Stortz, COO, Redstone Content Solutions Igor Polyakov, Sr Principal Product Manager, Oracle CEC Mandar Tengse, Director Product Management, Oracle CEC CAS 4641 | Wednesday, Oct. 24th 3:45pm | Marriott Marquis - Yerba Buena Level - Nob Hill A/B Bring Order to Chaos and Efficiently Manage Your Organization's Microsites The number of experiences being offered by an organization seem to grow exponentially. Managing all these experiences requires technical and content updates from different teams (IT, business, marketing, brand compliance) with different tools. This process becomes even more complex as experiences proliferate to support different campaigns, business initiatives, and even mergers and acquisitions. In this session learn how Oracle Content and Experience Cloud brings together developers, content managers, and experience owners on an integrated governance platform to automate building, deploying, and managing your portfolio of experiences. Sharon Brown, National Academy of Sciences Jason Stortz, COO, Redstone Content Solutions Kamal Kapur, Director Product Management, Oracle CEC PRO 4640 | Thursday, Oct. 25th 10:00am | Marriott Marquis - Yerba Buena Level - Nob Hill C/D Solairus Aviation Implements a Unique Business Case for a PaaS-for-SaaS Story Solairus Aviation manages, operates, and maintains business jets for Fortune 500 companies and ultra-high net worth individuals. At Oracle OpenWorld 2014, Solairus CFO Mark Dennen laid out a vision of providing Solairus customers with a transparent view of the financial and operational information about the management of their aircraft. Solairus chose Oracle Fusion as an ERP/PPM foundation to provide a scalable product it would never outgrow. In this session learn why Solairus integrated different Oracle PaaS and IaaS products with Oracle Fusion to complete the vision. Mandar Pendse, Advisory CIO, Solarius Aviation Mark Dennen, CFO, Solairus Aviation BUS 3437 | Thursday, Oct. 25th 1:00pm | Moscone South - Room 156 Be sure to reserve your spot—as popular sessions will fill up quickly. You can find all Oracle Content and Experience Cloud sessions here. See you at #OOW18 October 22-25, 2018!

At Oracle OpenWorld we know that peer-to-peer learning is crucial. You want to hear how other companies are approaching similar business and technology challenges. How are others evolving...

Integration Podcast Series: #1 - The Critical Role Integration Plays in Digital Transformation

Authored by Madhu Nair, Principal Product Marketing Director, Oracle Digital transformation is inevitable if organizations are looking to thrive in today’s economy. With technologies churning out new features based on cutting edge research like those based on Artificial Intelligence (AI), Machine Learning (ML) and Natural Language Processing (NLP), business models need to change to adopt and adapt to these new offerings. In the first podcast of our “Integration: Heart of the Digital Economy” podcast series, we discuss, among other questions, What is digital transformation, What is the role of Integration in digital transformation, What roles do Application and Data Integration play in this transformation, Businesses, small and big, are not able to convert every process into a risk reducing act or a value adding opportunity. Integration plays a central role in the digital transformation of a business. Businesses and technologies run on data. Businesses also run applications and processes. Integration helps supercharge these critical components of a business. For example, cloud platforms now offer tremendous value with their Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS) offerings. Adopting and moving to the cloud would help companies take advantage of the best technologies to run their businesses on without having to worry about the costs of building and maintaining these sophisticated solutions. A good data integration solution should allow you to harness the power of data, work with big and small data sets easily and cost effectively, and make data available where data is needed. A good application integration solution would allow businesses to quickly and easily connect application, orchestrate processes, and even monetize applications with the greatest efficiency and lowest risk. Piecemeal cobbling together of so critical elements of digital transformation would undermine the whole larger cause of efficiency that such a strategic initiative aims to achieve. Digital transformation positions businesses to better re-evaluate their existing business models allowing organizations to focus on their core reason for existence. Learn more about Oracle’s Data Integration Solution here. Learn more about Oracle’s Application Integration Solution here. Oracle Cloud Café Podcast Channel Be sure to check out the Oracle Cloud Café, where you can listen to conversations with Oracle Cloud customers, partners, thought leaders and experts to get the latest information about cloud transformation and what the cloud means for your business.

Authored by Madhu Nair, Principal Product Marketing Director, Oracle Digital transformation is inevitable if organizations are looking to thrive in today’s economy. With technologies churning out new...

Oracle Content and Experience Cloud Drives Great Digital Experiences in Their Own House

Authored by: April Thomas, Sr Principal Product Manager, Oracle Content Experience Cloud Oracle’s internal employee portal has been re-imagined with the use of Oracle Content and Experience Cloud.  The new site was completely redesigned to bring all aspects of the employees needs together in a centralized hub to drive a great experience for employees when they are engaging in their necessary tasks such as travel, procurement, expenses and human resources.  Oracle Content and Experience Cloud was able to pull together functionality from a multitude of Oracle applications including HCM, CWT, Aria and Procurement coupled with easy navigation to create a single access site for all the employee needs.   “There is nothing better than when a technology company talks the talk and does the walk.  My Oracle portal went live for all Oracle employees using our new Oracle Content and Experience Cloud.” Chris Stone, Senior Vice President Oracle Content and Experience Cloud.  Stone goes on to say, “We will continue to innovate, gather feedback and improve this product for our employees, partners and most importantly, our customers. Oracle is a leader in the Digital Experience market thanks in part to the support and feedback from our employees.” In addition to making the end user experience exceptional, by using Oracle Content and Experience Cloud, Oracle empowered multiple organizations internally with proficient developer and content creation tools to be able to easily curate and maintain the content from their respective areas on the My Oracle Employee Portal. Interested in learning more about Oracle Content and Experience Cloud? Hear from Chris Stone and Girish Bettadpur in this video as they discuss the problem space, vision, and direction of Oracle Content and Experience Cloud.  

Authored by: April Thomas, Sr Principal Product Manager, Oracle Content Experience Cloud Oracle’s internal employee portal has been re-imagined with the use of Oracle Content and Experience Cloud.  The...

Emerging Tech Strategy and Robust Cloud: Imperative to Business Success

By: Savita Raina A few years ago, IT organizations were in a dilemma about whether or not to leverage cloud as part of their IT strategy; however, that is not the case today. Cloud is required and critical for a robust enterprise technology & business strategy and organizations are looking into how to leverage cloud to meet their specific business need. Future is - more applications in cloud Today, cloud is leveraged to bring agility and innovation to enterprises challenged by digitalization, cultural shifts in the workforce, and demanding customers who expect services to be delivered in real time. With cloud, businesses increase efficiency, productivity and collaboration among their customers, partners and employees. Cloud technology helps organizations reach new geographies, reducing time to market and opening up new revenue generation opportunities. Now more than ever, with cloud technologies in place, organizations can better analyze their data in real-time, helping organizations make data driven business decisions to maneuver the fast paced evolving markets. According to IDC, by 2020 67% of IT infrastructure and software will be based in the cloud. This highlights the need for a cloud platform that can offer capabilities to developers to build, deploy and run new applications in cloud.  For IT management and line of business (LoB) leaders there is a clear need for platform services that can connect and extend their on-premises and cloud applications to maximize investments already made yet focus on innovation, scale and enterprise agility. Don’t forget to check out our newest podcast on iTunes (or access via alternate channels) to further explore the impact cloud and emerging tech has on your business. Cloud democratizes emerging tech We are seeing emerging technologies such as artificial intelligence (AI), Blockchain, IoT permeate every aspect of work and life. As per some recent Gartner surveys: ‘By 2020 - 20% of citizens in developed nations will use AI assistants to help them with everyday operational tasks. [source] 85% of CIOs will be piloting AI programs through a combination of buy, build and outsource efforts [source] By 2030, Blockchain-focused initiatives will generate some $3 trillion in business value annually with blockchain use cases continuously expanding as the market matures.’ [source] These technologies are augmenting human intelligence, building trust & transparency while opening up new avenues for business exploration.  Utilization of emerging tech in enterprise eco-systems seems to be a strategic imperative for line of business and IT management. At the same time, emerging tech equally offers new venues to drive creativity and build new innovation among the developers and data scientists. The story of emerging tech that is fueling this new growth for businesses will be incomplete if we don’t talk about cloud. It is right to say that cloud is the precursor and enabler to help bring these technologies to the forefront of enterprises and end customers who are going to benefit from these technologies tremendously. Cloud truly is democratizing emerging tech to help it become mainstream. Cloud-based, Artificial Intelligence (AI) Solution Transforms Student Experience Based on my own experience I can say that university or college admission process can be daunting task for both the parent as well as a student. What if the stress could be taken out from the entire student application process? This is exactly what University of Adelaide, Australia did. They transformed their student application experience from stress to awesomeness by leveraging Oracle Intelligent bot. Students now could chat with a self-learning bot to access their ATAR score – the number that is used to gain access to the university in Australia. Having access to this technology made it very easy for students to gather the information they need, when they need it without having to wait for hours for university representative to get back to them. A record of 2100 unique conversations were conducted on the very first day of launch of service, leading to 40 % reduction in  call volume to the university’s enquiry service. This reduction of call volume not only helped enhance overall student experience but also increased university staff call center productivity allowing them to focus on more critical student queries. Watch this video to hear Catherine Cherry, the Associate Director Student Recruitment at University of Adelaide, Australia speak about how Oracle Intelligent bot helped University transform student experience and overall university call center  productivity. Learn how the AI/ML based Oracle Autonomous Cloud could transform your business to drive innovation. Two sides of the same coin Just like a coin has two sides, new opportunities come with a new set of challenges. Lack of skillset, adoption of new cultural norms, and the quick arrival of new technologies are making it harder for organizations to prioritize.  So, in these fast-paced, changing business environments it becomes critical that businesses invest time to understand how cloud computing along with new emerging technologies can impact your business. Get started No matter where you are in your cloud journey, explore the possibilities to learn more about the cloud, and how it can help accelerate your business transformation journey. Download the Longitude Research study sponsored by Oracle and Intel to gather detailed insights into the experiences of 730 C-suite and senior IT executives to learn about their cloud adoption journey and key strategic priorities. Learn more about Oracle Cloud Platform.

By: Savita Raina A few years ago, IT organizations were in a dilemma about whether or not to leverage cloud as part of their IT strategy; however, that is not the case today. Cloud is required and...

Mitsubishi Electric Puts Innovation on Hyper-Drive with Oracle Cloud

Cloud transformation has created massive change for businesses large and small, and changed the way people work. Organizations can lead the transformation of the business and industry with digital technologies like social and mobile services, big data, and the Internet of Things (IoT). At the same time, organizations are under constant pressure to drive down costs through economies of scale and superior IT automation. Industry leaders are embracing Platform as a Service (PaaS) together with Software as a Service (SaaS) at an ever-increasing pace to drive cost efficiencies and create and exploit new business opportunities. Key to enabling this transformation is empowering organizations with a modern PaaS that accelerates the creation of new products and services for customers, employees, and partners -- and delivers capabilities never before imaginable. SaaS products such as ERP, SCM, HCM, and CX offer excellent features and functionalities to address every common business process, however, as the speed of business continues to accelerate, enterprises are often challenged to keep up, or even get ahead of the industry curve. In the current era of modern applications and technological transformations, organizations continuously need to innovate. The Oracle Cloud Platform provides advanced AI and machine learning algorithms and self-driving, self-repairing and self-securing capabilities, enabling Oracle SaaS customers to accelerate innovation and drive adoption of pioneering technologies. Mitsubishi Electric is a brilliant example of how organizations today are leveraging technology to put innovation on hyper-drive and deliver cutting-edge experiences. Join Timothy Lomax, head of business development at Mitsubishi Electric, and Oracle executives Juergen Lindner and Ashish Mohindroo, in this webcast on September 13 at 10am PT / 1pm ET to take a closer look at how Oracle Cloud is delivering faster innovation and future-proofing existing investments for its customers. Learn how you can: Drive different paths of innovation by connecting, extending, securing and analyzing your business Accelerate your pace of innovation by complementing AI/ML powered SaaS with AI/ML-powered platform services to deliver unique, powerful, connected and intelligent business experiences Achieve rapid adoption of cutting-edge technologies like chatbots, blockchain, voice, AR / VR and IoT to create new disruptive business models and stay ahead of the innovation curve Register today!

Cloud transformation has created massive change for businesses large and small, and changed the way people work. Organizations can lead the transformation of the business and industry with...

Tomorrow’s Enterprise, Today Podcast Series: Podcast #1 – Creating Tomorrow’s Enterprise, Today

I recently had the opportunity to sit down with Juergen Lindner, VP, Oracle Cloud Applications Product Marketing at Oracle and Ashish Mohindroo, VP Oracle Cloud Platform, Cloud Business Unit at Oracle, for the first podcast in our “Tomorrow’s Enterprise, Today” podcast series, where we are discussing how organizations are embracing cutting-edge technologies such as artificial intelligence and machine learning to drive rapid and continuous innovation to better serve their customers, employees and partners and the different strategies and paths of technology adoption experts are seeing today. Throughout the world and across every industry, emerging technologies like artificial intelligence and machine learning are disrupting the business landscape. In fact, 50% of IT professionals believe artificial intelligence and machine learning are playing a role in cloud computing adoption today, growing to 67% by 2020. Organizations are gearing up to prepare for the future today. But how do you continuously innovate, continuously adapt, continuously secure and continuously stay ahead of the curve? In the first podcast of our Tomorrow’s Enterprise, Today podcast series, Juergen and Ashish provided some great insight into how to do so. We discussed some of the fundamental shifts that most organizations are dealing with today, the impact digital disruptions have had on businesses, and ways companies can drive innovation to be disruptors rather than the disrupted. We also chatted about some of the risks and pitfalls organizations might face on their journey to innovation. You'll for sure want to tune in to find out what is the one technology advancement that Juergen and Ashish are excited about! If we’ve peaked your interest, please catch “Creating Tomorrow’s Enterprise, Today” podcast and the rest of our podcast series! And be on the lookout for the next podcast in our series “Internet, Smartphones, and Now Chatbots – The Changing F(P)ace of Digital Evolution” coming soon! Interested in learning more? You can see our upcoming schedule on our podcast page or below: Creating Tomorrow’s Enterprise, Today Link Internet, Smartphones and Now Chatbots – The Changing F(P)ace of Digital Evolution Coming Soon 3 Advances in Finance That You Can’t Ignore Anymore Coming Soon When AI Disrupted Customer Experience, Where Were You? Coming Soon Let Employee Engagement be Your Digital Innovation Lab Coming Soon   We hope you’ll follow along as we help you with your journey on the path to digital transformation! Oracle Cloud Café Podcast Channel Be sure to tune in to the Oracle Cloud Café, where you can listen to conversations with Oracle Cloud customers, partners, thought leaders and experts to get the latest information about cloud transformation and what the cloud means for your business. New podcasts will be added soon!

I recently had the opportunity to sit down with Juergen Lindner, VP, Oracle Cloud Applications Product Marketing at Oracle and Ashish Mohindroo, VP Oracle Cloud Platform, Cloud Business Unit...

Content and Experience

Oracle Positioned as a Leader in the Gartner Magic Quadrant for Web Content Management, 2018

More and more, we are seeing that consumers are engaging with brands via multiple digital touchpoints, and the convenience of digital technologies have changed people’s expectations of businesses. Customers, employees, and partners now expect on-demand access to content and application services that anticipate and complete business tasks. They want to have ready information at hand, drive decisions, and do their tasks simply, anytime, anywhere and from any device. Companies capable of optimizing digital experiences will be well positioned for the long haul. Industry analysts are seeing a resurgence of projects and investments in flexible technologies that have reliably demonstrated an ability to deliver compelling, differentiated multi-channel and multi-device experiences for end users. At the top of the list? Integrated digital experience strategies and platforms. Some businesses are finding the potential of consistent, multi-channel digital experiences elusive. Both IT executives and lines of business are discovering that they simply do not have all the technologies they need to deliver websites, mobile apps, and integrated systems while supporting their digital experience initiatives. If your organization is in the market for a digital experience solution, IT research and advisory company Gartner has released its 2018 Magic Quadrant for Web Content Management. We believe Gartner’s Magic Quadrant reports are always highly anticipated and are a first step to understanding the technology providers you might consider for a specific investment opportunity. We’re excited to make this year’s report complimentary to our readers, so that you can see how Oracle is positioned alongside other web content management vendors. Executive Summary WCM is more important than ever for digital transformation and optimization, so there is increasing pressure to "get it right this time round." After studying this report, decision makers keen to deliver effective digital experiences will be better placed to identify the most suitable vendor. Market Definition/Description Gartner defines web content management (WCM) as the process of controlling content consumed over one or more digital channels through the use of specific management solutions based on a core repository. These solutions may be procured as commercial products, open-source tools, cloud services or hosted services. The functionality of WCM solutions goes beyond means of simply publishing webpages. It also includes: Content creation functions, such as templating, workflow and change management Repositories that organize and provide metadata about content Library services, such as check-in/check-out, version control and security Website management features, such as layout, menus and navigation Content deployment functions that deliver prepackaged or on-demand content to web servers A high degree of interoperability with adjacent technologies, such as customer relationship management (CRM), digital asset management (DAM) and web analytics Capabilities such as real-time personalization of visitor interactions The ability to integrate well with delivery platforms such as digital commerce platforms, social media, portal software and broader digital experience platforms (DXPs) Oracle was positioned as a Leader in the Gartner Magic Quadrant for Web Content Management based on its ability to execute and completeness of vision. Oracle Content and Experience Cloud is a digital experience platform that enables organizations to manage and deliver content to any digital channel to drive effective engagement with customers, partners, and employees. The cloud-based content hub allows organizations to easily create and distribute content in a meaningful way to improve brand engagement and customer growth and retention. In today’s digital economy, people expect to have a seamless experience across multiple channels. Organizations need the ability to unlock content from existing systems, and drive native cloud content production to publish across any channel. This helps organizations to deliver consistent omni-channel experiences for their customers and build brand advocates. Oracle Content and Experience Cloud delivers a single cloud-native platform for content production, management, and delivery across all lines of business. It provides unique capabilities to support a variety of business needs, from employee and customer engagement, to sales enablement and business development. Key capabilities include: Content Collaboration: Easily collaborate on content internally and with external teams. Discuss, share, and annotate content with mobile access, anywhere, anytime. Centralized Content Hub: Utilize a single content hub to create, share, manage, and publish content to any channel, including business documents, digital assets, user-generated content, and web content. Consistent Omni-Channel Experience: Leverage rich APIs to deliver engaging experiences across any channels and put your business in charge with business-friendly tools. Enhanced Enterprise Applications with Content: Manage content from within your enterprise applications and enhance your application experience. Oracle Content and Experience Cloud is uniquely capable of addressing the needs of both the business user and IT, enabling them to work together to deliver modern, engaging digital experiences (DX). The platform integrates with the Oracle Customer Experience Cloud Suite, an integrated suite of cloud applications that empower organizations to take a smarter approach to customer experience management and business transformation initiatives. The Content and Experience Cloud also integrates with all of the Oracle Cloud Platform services. This forms the most comprehensive and powerful DX platform for managing content operations, data integration, complex workflow management, and mobile and marketing automation capabilities. Oracle was pleased to be named a Leader in the 2018 Gartner Magic Quadrant for Web Content Management. Source: Gartner Magic Quadrant for Web Content Management, Mick MacComascaigh, Jim Murphy, 30 July 2018. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Oracle. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. More Information The full report can be found here: http://www.gartner.com/reprints/oracle?id=1-543UJ7U&ct=180620&st=sb  (Expires July 2019)

More and more, we are seeing that consumers are engaging with brands via multiple digital touchpoints, and the convenience of digital technologies have changed people’s expectations of businesses....

Growing Your Organization with Oracle Autonomous Cloud Platform

Digital is disrupting every industry. Automation is helping organizations rise to the challenge of doing more with shrinking resources and budgets. While the Internet of Things (IoT), Artificial Intelligence (AI), and mobile technologies are changing the way we work and connect with businesses. However, taking advantage of these transformative technologies can be challenging for some organizations in hyper-growth. You may struggle to scale, be wrestling with legacy systems, manual processes, and a lack of the right IT skills. The cloud has made these emergent technologies more accessible, secure and affordable, but businesses can be slow to adopt for fear of disrupting day-to-day operations. Some of the fastest growing organizations have embarked on their journey to innovation and are leveraging a new era of autonomous computing powered by AI and machine learning in the Oracle Autonomous Cloud Platform.  We have enabled them to migrate and modernize applications, lower costs, and improve security and speed to market. Connect and Extend Applications Digital transformation comes by connecting your disparate network of on-premises apps, data, APIs and content across SaaS clouds. How do you do this simply and efficiently?  As your organization evolves into a digital, cloud-based organization, critical to innovating will be providing a reliable platform for your applications. One that allows your teams to seamlessly connect content across SaaS clouds and on-premises apps. Many businesses have mission-critical legacy applications that sit outside of their cloud-based framework. This can be problematic when you want to enhance and extend capabilities of these apps with the most up-to-date functionality and releases. It can also be a challenge for your IT team who are trying to identify key areas for integration and complete projects as quickly as possible. Oracle Autonomous Cloud Platform has autonomous integration services that automates business processes across multiple systems and applications. You don’t need specialist skills or coders, you can connect, and even build apps with a few pre-defined clicks. Built-in automation and machine learning offer embedded best practices and pre-built adapters which speed up integration and reduce downtime. Based on the inputs from your users the autonomous integration services learn and adapt to recommend further automation. This self-learning is especially useful for cutting down on tasks, such as expense reports, that drain valuable staff time because of their highly manual nature. Oracle Autonomous Cloud Platform offers users the best possible experience, accelerating a path through a minefield of data and process. No matter your size and starting point, Oracle can accelerate your journey to the cloud. View this topic page to hear from our customers and learn more.

Digital is disrupting every industry. Automation is helping organizations rise to the challenge of doing more with shrinking resources and budgets. While the Internet of Things (IoT), Artificial...

Oracle Named a Leader in the Ovum Decision Matrix: Selecting a Web Experience Management Solution, 2018–19

Authored by: Kamal Kapur, Vice President, Software Development, Oracle Customer centricity is the difference between success and failure. In our own lives, we do business with companies that focus on customer delight and are a pleasure to work with. Hence investing in the right WEM platform that will enable your organization to execute on an engaging and highly personalized DX strategy across multiple channels; and help you adapt and grow with the market is of paramount importance. Oracle Content and Experience Cloud, with its rich feature set, integration capabilities, and headless architecture has been named as a Leader by Ovum in the just released “Decision Matrix: Selecting a Web Experience Management Solution, 2018–19” report. Ovum has called for organizations to look for “implementing WEM solutions that provide support for new and emerging channels such as augmented and virtual reality, chatbots, and the Internet of Things (IoT)”. Selecting a WEM platform that is innovative, flexible, easy to use both by your business users and developers, easy to integrate with, and reduces time to market; is key to successfully executing your overall DX vision. We invite you to download the report and also check out the Oracle Content and Experience Cloud SWOT Analysis that Ovum recently released as well.

Authored by: Kamal Kapur, Vice President, Software Development, Oracle Customer centricity is the difference between success and failure. In our own lives, we do business with companies that focus on...

Drive Omni-Channel Experiences, Collaboration and Content Management with Oracle CEC

By: Arijit Chakraborty In our previous post, we demonstrated how Oracle Content and Experience Cloud (CEC) makes it easy to design and launch your own website without any coding. In this post, we will take a look at the other advanced features of Oracle CEC. Oracle CEC enables you to collaborate on content with internal as well as external teams. You can leverage Oracle CEC to discuss, share, and annotate content from anywhere using your mobile device. It also acts as a single central hub to create, manage, and publish content including digital assets, user-generated content, web content and business documents. This allows you to deliver consistent digital experience across multiple channels along with the ability to enhance your enterprise applications with content integrated from diverse sources. Watch this video created by the Oracle Content and Experience Cloud Team (YouTube channel) to learn more about how Oracle CEC can help you drive omni-channel content management, improve collaboration and accelerate your overall experience delivery.     To learn more about Oracle's powerful content and experience platform, visit cloud.oracle.com/content. For a free trial, visit cloud.oracle.com/tryit.

By: Arijit Chakraborty In our previous post, we demonstrated how Oracle Content and Experience Cloud (CEC) makes it easy to design and launch your own website without any coding. In this post, we...

Insights From the Cloud Podcast Series

It’s no secret that cloud computing has expanded and evolved into one of the biggest paradigm shifts in the computer age. The journey to the cloud can be fraught with peril and unexpected pitfalls, but many organizations have undertaken to make it anyway due to the promised benefits. Lessons from the Cloud Implementing cloud solutions into your portfolio can provide opportunities to increase agility and improve process efficiency by supporting a faster time to deploy applications, reduce development costs, reduce overall IT expenses and increase the utilization of resources to address rising customer expectations. Adopting cloud is often considered as part of a larger business technology transformation initiative which aims to reign in the increasing IT spend, and close the gaps between costs and productivity. A cloud survey by Longitude Research polled 730 senior execs from 13 countries, across nine industries. This new podcast series, Cloud Research Insights, delves into some of the most insightful and impactful findings from the study in each cloud focus area. This new research-based podcast series will be rolling out on the Oracle Cloud Café podcast channel, with episodes covering: integration, security, systems management, analytics, workload migration, application development, and data management in the cloud. There’s no substitute for experience, especially when it comes to cloud computing. As your organization develops your own unique path to cloud, learn directly from 730 of your peers in these podcasts that details what they're discovering about the cloud as they continue along their own journeys. Discover key takeaways to guide your journey to the cloud by tuning into this podcast series.

It’s no secret that cloud computing has expanded and evolved into one of the biggest paradigm shifts in the computer age. The journey to the cloud can be fraught with peril and unexpected pitfalls,...

Digital Experience Platform

New database certification for Oracle WebCenter Sites 11g R1

Oracle WebCenter Sites 11.1.1.8.0 came with significant improvements to the product.  Many customers use this version to deliver their web presence.  It came certified with several versions of Oracle Database—11g R1, 11g R2, and 12c R1.  While the customers upgrade their tech stack to the latest, it's quite possible that they upgrade Oracle Database while continuing on WebCenter Sites 11g.  We updated the database certification for such scenarios to include Oracle Database 12c R2 (12.2.0.1+).  Refer the official certification matrix for WCS 11g R1 for more information.  The database certifications are listed under 'WCS on WLS - Database' sheet. Time to Upgrade WebCenter Sites 12c R2 is available since October 2015 with a whole slew of capabilities and features to build superior digital experiences for your customers.  Upgrading your WebCenter Sites 11g  is vastly streamlined including silent install and automated upgrade assistant.  It is highly recommended to upgrade to WebCenter Sites 12c.  Refer Oracle Lifetime Support Policy for Oracle Fusion Middleware Guide for more information on planning and budgeting the upgrade based on the support timelines for WebCenter Sites 11g, specifically 11.1.1.8.0.  With the recently introduced DataDiff Migration Tool, upgrade can be planned to execute in a phased manner.  After the initial upgrade, content contributed into the 11g system may be migrated into the 12c system, which is still being tested, readied by the developers and admins.  This helps you test your 12c system, end-to-end, with your 11g production data.  Once 12c system goes live, Contributors will begin contributing into the 12c system and you may shutdown the 11g system.

Oracle WebCenter Sites 11.1.1.8.0 came with significant improvements to the product.  Many customers use this version to deliver their web presence.  It came certified with several versions of Oracle...

2018 Oracle Excellence Award: Oracle Cloud Platform Innovation Awards

Nominations are now open for Oracle Excellence Award: Oracle Cloud Platform Innovation of the Year 2018! Here is some more information on how you can submit your formal application. Submission deadline is July 20th, 2018 Nomination Criteria The nominated solution must use at least one component or product from the category or categories below for which you are submitting Solution shows innovative and/or visionary use of these products There is a measurable level of impact such as ROI or other business benefit (or projected ROI) Solution should have a specific use case identified The nominated company is aware of and agrees to this nomination Nominations for solutions which are not yet running in production will also be considered Nominations will be accepted from Oracle employees, Oracle Partners, third parties or the nominee themselves. Submission Guidance Please complete this form with as much detail as possible. Nominations must have the solution area identified and the disclaimer at the end completed in order to be eligible for an award. Submit completed form and any relevant supporting documents as attachments. IMPORTANT: Include category and company name in the attachments, for example: “CATEGORYNAME-CompanyName-InnovationAwards2018” Oracle may contact you to collect additional details, if necessary. Winners will be notified in September. For any questions, please send an email to: innovation-cloud-platform_ww_grp@oracle.com.   Oracle Cloud Platform Innovation Award Categories Oracle Application Development Oracle Integration Oracle Analytics Oracle Security and Identity Oracle Data Integration and Governance Oracle Cloud Infrastructure Oracle Data Management Oracle Systems Management Oracle Content and Experience Transformational Technologies

Nominations are now open for Oracle Excellence Award: Oracle Cloud Platform Innovation of the Year 2018! Here is some more information on how you can submit your formal application. Submission...

A Practical Path to AI Podcast Series: Podcast #11 – How AI can Help you Connect Everything, Extend Your Reach and Drive Innovation

For the eleventh podcast in our "Practical Path to AI" podcast series, I was joined in the studio with Carlos Chang and Tanu Sood who are both Senior Product Marketing Directors at Oracle. This was another podcast in our "Practical Path to AI" podcast series where we've been covering how Artificial Intelligence (AI) is reshaping the business landscape and helping you better understand how to get on the path to AI adoption. Throughout the world and across every industry, a wave of automation—led by machine intelligence and pervasive computing—is reshaping the business landscape. Artificial intelligence (AI) is creating new opportunities for business growth by driving personalized engagements, delivering new sources of revenue, and reducing service and infrastructure costs. With these breakthrough technologies, organizations are discovering new ways to engage customers, partners, and employees with mobile, digital, and personalized—even predictive—experiences. In this podcast, Tanu, Carlos and I discussed some of the fundamental shifts in how users engage with business systems. Carlos shared his insight that while historically the Internet has connected everything, things have changed and end users' expectations are higher. There is a need for conversational interfaces. Tanu shared how organizations today are connecting their data, their processes and applications to pull together a complete picture, and are using AI-powered technologies to securely extend their reach to new channels like chatbots, mobile, web and more. Some of the key takeaways I got from doing this interview: AI is only as good as the data it is fed AI is a bigger trend than the internet or mobile combined AI and chatbots have become mainstream with consumers Tanu and Carlos also both shared two great customer examples of how Turning Point UK is using advanced technologies to save lives and Exelon is innovating with chatbots for better customer connections. Interested in learning more? In this podcast “How AI can Help you Connect Everything, Extend Your Reach and Drive Innovation” hear how you can seamlessly connect all systems of record—data, apps, and devices—and extend existing SaaS and on-premises applications with the Internet of Things (IoT), mobile, conversational AI, content, and automated processes to deliver intelligent and engaging digital experiences at the pace of business. You can also listen to the other podcasts in “A Practical Path to AI” podcast series here!    

For the eleventh podcast in our "Practical Path to AI" podcast series, I was joined in the studio with Carlos Chang and Tanu Sood who are both Senior Product Marketing Directors at Oracle. This was...

A New Oracle Autonomous Visual Builder Cloud Service - Visual and Coding Combined, Automates Low-Value Tasks

Authored by: Shay Shmeltzer, Director of Product Management and Strategy, Application Builder Cloud We are happy to announce in a press release today, the availability of Oracle Autonomous Visual Builder Cloud Service (VBCS) - Oracle's visual low-code development platform for JavaScript based applications with in-built autonomous capabilities. The visual development approach of VBCS has made it a very attractive solution to citizen developers who leveraged the no-code required nature of the platform to build their custom applications. However, many professional developers also expressed interest in the visual development experience they saw, but they were looking for additional capabilities. Specifically developers were demanding an option to have direct access to the code the visual tools created so they can enhance it with their own custom code to achieve richer behaviors. With the new VBCS version we are addressing this demand adding direct access to manipulate code, while keeping the low-code characteristics of VBCS. Plus, with built-in autonomous capabilities, developers and business analysts can now spend more time designing apps rather than spending time on administrative tasks. Visual and Code Based Development Combined Just like in previous versions, constructing the UI is done through a visual WYSIWYG layout editor. Existing VBCS users will notice that they now have access to a much richer set of UI component in the component palette. In fact they now have access to all of the components offered by Oracle JET. In addition you can add more components to the palette using the Web-components standard based Oracle JET composite components. The new thing to note is the "Code" button at the top right, clicking this button will give professional developers direct access to the HTML code that makes up the page layout.  They'll be happy to discover that the code is pure HTML/JavaScript/CSS based - which will let them leverage their existing expertise to further enhance and customize it. Developers can directly manipulate that code through the smart code editor leveraging features such as code insight, syntax highlighting, doc access, and reformatting directly in their browser. The visual development approach is not limited to page layouts. We extend it also to the way you can define business logic. Defining the flow of your logic is done through our new action flow editor. With a collection of operations that you can define in a declarative way, and the ability to call to your specific coded pieces for unique functionality. Now that developers have direct access to the code, we also added integration with the Git based version management provided through Oracle Developer Cloud Service (DevCS). Teams can now leverage the full set of Agile methodology capabilities of DevCS when working on VBCS applications, including issue tracking, version management, agile planning and code review processes. Visual Builder Cloud Service Goes Autonomous Today’s Visual Builder Cloud Service release also has in-built autonomous capabilities to automate and eliminate repetitive tasks so that developers and business analysts can instead focus on high value app design and development work. The new and autonomous Oracle Autonomous Visual Builder Cloud accelerates application development and deployment by automating previously-manual tasks and automates delivery of mobile and web apps across multiple platforms. Specifically, VBCS automates code generation with single button deployment to simplify mobile and web apps deployment and delivery, even by business users  The new VBCS eliminates installation and maintenance of development platforms, instead providing a browser-accessible cloud-hosted development tool and platform for teams to build their applications and collaborate on code. Furthermore, it eliminates maintenance of deployment platform, providing scalable backend services that host your data and your applications. Mobile and Web Development Unified With the new version of VBCS we further integrated the development experience across both web browser-based and on-device mobile applications.  In the same project you can create both types of applications, leveraging the same set of UI components, development approach and access to custom business objects or external REST services. Once you are done developing your mobile application, we'll package it for you as an on-device mobile app that you can install test and run on your devices - leveraging the native look and feel provided by Oracle JET for the various mobile platforms. Standard-Based Data Openness With the new version you can now hook up VBCS to any REST data source. Leveraging a declarative approach to exposing external REST source to your application. VBCS is able to parse standard Swagger based service descriptor for easy consumption. But even if you don't have a detailed structure description of your service, the wizards in VBCS will make it easy to define the access to the service, including security settings, parameters, and end-points. VBCS is also smart enough to parse the structure returned from the service and create variables that will allow you to access the data in your UI with ease. Let's not forget that VBCS also lets you define your own custom reusable business services. VBCS will create the database objects to store the information in these objects, and will provide you with a rich set of REST services to allow you to access these objects from both your VBCS and external applications. But Wait There is More There are many other new features you'll find in the new version of Oracle Autonomous Visual Builder Cloud Service. Whether you are a seasoned JavaScript expert looking to accelerate your delivery, a developer taking your first steps in the wild world of JavaScript development, or a citizen developer looking to build your business application - Visual Builder has something for you. So take it for a spin - we are sure you are going to enjoy the experience. Be sure to read the press release and more information can be found at http://cloud.oracle.com/visual-builder and claim your $300 trial credit and try it for free at cloud.oracle.com/tryit

Authored by: Shay Shmeltzer, Director of Product Management and Strategy, Application Builder Cloud We are happy to announce in a press release today, the availability of Oracle Autonomous Visual...

Research Edition Podcast: Connect and Extend Applications

Digital transformation is key to enhancing how businesses connect data and extend applications to better serve their customers. And it's no secret that the cloud is here to stay. In fact, according to a study of over 700 IT professionals across different organizations, independent firm Longitude found that over 72% organizations are looking to move their workloads to the cloud. As IT is being stretched more than ever, IT organizations are expected to expand services and meet tighter SLAs while having fewer resources, personnel, and skills to work with. With the IT queue growing longer than ever, both IT and LOB leaders are interested in using the cloud to quickly deploy the services users need. The majority of companies are clear about the benefits they’ll experience by making the transition into the cloud, so adoption of integrated PaaS solutions will continue to grow in the future. Companies need to ensure they employ the right PaaS provider—one that can offer suitable levels of integration, support and pricing flexibility, and is capable of providing their foundation for digital transformation. PaaS services have a growing range of new and innovative integrated features. These could be customizable to each company’s specific needs, offering more efficiency and cost savings than any traditional IT infrastructure. Indeed, the research in the Longitude study suggests that businesses that continue to expand their SaaS without a strong PaaS foundation to connect and extend their business will find themselves struggling to keep up with new business initiatives. Digital transformation will come first to those who embrace PaaS now. What are the biggest factors leading organizations to transition to the cloud? What is the impact of cloud integration on application performance? Hear about the insights from 730 IT Leaders around the globe and what that means for your organization on this brief podcast. For more information, visit: www.oracle.com/connectandextend   You can also listen to more podcasts around this topic by visiting our Oracle Cloud Café podcast page. Check back often, as more will be added in the coming weeks!

Digital transformation is key to enhancing how businesses connect data and extend applications to better serve their customers. And it's no secret that the cloud is here to stay. In fact, according to...

Oracle Named a Leader in 2018 Gartner Magic Quadrant for Enterprise Integration Platform as a Service for the Second Year in a Row

By: Vika Mlonchina | Product Marketing Manager Oracle announced in a press release today that it has been named a Leader in Gartner’s 2018 “Magic Quadrant for Enterprise Integration Platform as a Service” report for the second consecutive year. Oracle believes that the recognition is testament to the continued momentum and growth of Oracle Cloud Platform in the past year.   As explained by Gartner, the Magic Quadrant positions vendors within a particular quadrant based on their ability to execute and completeness of vision separating into the following four categories: Leaders execute well against their current vision and are well positioned for tomorrow. Visionaries understand where the market is going or have a vision for changing market rules, but do not yet execute well. Niche Players focus successfully on a small segment, or are unfocused and do not out-innovate or outperform others. Challengers execute well today or may dominate a large segment, but do not demonstrate an understanding of market direction.   Gartner views integration platform as a service (iPaaS) as having the “capabilities to enable subscribers (aka "tenants") to implement data, application, API and process integration projects involving any combination of cloud-resident and on-premises endpoints.” The report adds, “This is achieved by developing, deploying, executing, managing and monitoring integration processes/flows that connect multiple endpoints so that they can work together.”   “GE leverages Oracle Integration Cloud to streamline commercial, fulfilment, operations and financial processes of our Digital unit across multiple systems and tools, while providing a seamless experience for our employees and customers,” said Kamil Litman, Vice President of Software Engineering, GE Digital. “Our investment with Oracle has enabled us to significantly reduce time to market for new projects, and we look forward to the autonomous capabilities that Oracle plans to soon introduce.”   Download the full 2018 Gartner “Magic Quadrant for Enterprise Integration Platform as a Service” here.   Oracle recently announced autonomous capabilities across its entire Oracle Cloud Platform portfolio, including application and data integration. Autonomous capabilities include self-defining integrations that help customers rapidly automate business processes across different SaaS and on-premises applications, as well as self-defining data flows with automated data lake and data prep pipeline creation for ingesting data (streaming and batch).   Oracle also recently introduced Oracle Self-Service Integration, enabling business users to improve productivity and streamline daily tasks by connecting cloud applications to automate processes. Thousands of customers use Oracle Cloud Platform, including global enterprises, along with SMBs and ISVs to build, test, and deploy modern applications and leverage the latest emerging technologies such as blockchain, artificial intelligence, machine learning and bots, to deliver enhanced experiences.   A Few Reasons Why Oracle Autonomous Integration Cloud is Exciting    Oracle Autonomous Integration Cloud accelerates the path to digital transformation by eliminating barriers between business applications through a combination of machine learning, embedded best-practice guidance, and prebuilt application integration and process automation.  Here are a few key features: Pre-Integrated with Applications – A large library of pre-integration with Oracle and 3rd Party SaaS and on-premises applications through application adapters eliminates the slow and error prone process of configuring and manually updating Web service and other styles of application integration.  Pre-Built Integration Flows – Instead of recreating the most commonly used integration flows, such as between sales applications (CRM) and configure, price, quoting (CPQ) applications, Oracle provides pre-built integration flows between applications spanning CX, ERP, HCM and more to take the guesswork out of integration.  Unified Process, Integration, and Analytics – Oracle Autonomous Integration Cloud merges the solution components of application integration, business process automation, and the associated analytics into a single seamlessly unified business integration solution to shrink the time to complete end-to-end business process lifecycles.   Autonomous – It is self-driving, self-securing, and self-repairing, providing recommendations and best next actions, removing security risks resulting from manual patching, and sensing application integration connectivity issues for corrective action.   Discover OAIC for yourself by taking advantage of this limited time offer to start for free with Oracle Autonomous Integration Cloud.   Check here for Oracle Autonomous Cloud Integration customer stories.   Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

By: Vika Mlonchina | Product Marketing Manager Oracle announced in a press release today that it has been named a Leader in Gartner’s 2018 “Magic Quadrant for Enterprise Integration Platform as a...

A Practical Path to AI Podcast Series

The fundamental idea of Artificial Intelligence (AI) is not new. A robot butler has been in the public consciousness since the Jetsons first hired Alice or Ironman was first assisted by Jarvis.  Image Source What is new, is how Artificial Intelligence is now accessible to the end consumer and business user, and is poised to unleash the next wave of digital disruption. Companies should prepare for it now. What is Artificial Intelligence? Artificial Intelligence is the theory and development of computer systems able to perform tasks that normally require human intelligence, such as visual perception, speech recognition, decision-making, and translation between languages. AI is a collection of advanced technologies that allows machines to sense, comprehend, act and learn. Why is Artificial Intelligence Important? AI is set to transform business in ways we’ve not seen since the Industrial Revolution; fundamentally reinventing how businesses run, compete and thrive. When implemented holistically, these technologies help improve productivity and lower costs, unlocking more creative jobs and creating new growth opportunities. How Can Artificial Intelligence Help Your Enterprise? AI can help your organization catalyze innovations, automate tasks and processes, and augment and enhance productivity and engagement. Chatbots and virtual assistants help us ask our phones and home devices questions. Why not bring this into the workplace setting? Digital assistants could help businesses with tasks like daily routines for talent recruitment and utilizing machine learning to determine the next best action for salespeople. You can also bring in natural language processing to allow users to communicate and interact with the assistant in a conversational manner. A Practical Path to AI For all enterprises there is a practical path to Artificial Intelligence (AI), but how do you get started? Tune in to our “Practical Path to AI” podcast series where we’re providing a basis for understanding the role of various technologies in problem-solving and decision-making and provide listeners with the tools they need to evaluate, build and compare different technologies. We have 10 podcasts we've recorded to discuss AI and how it relates to applications, mobile, integration, process management, digital experience, security and more!  Here are just a few highlights: Many of us have likely talked to a robot already without even knowing it. Interesting and intriguing all at the same time. We'll dive deep into Conversational AI and Chatbots, to give you the 101 on how Chatbots are transforming the customer experience. Interest in taking advantage of robotic process automation as well as a variety of intelligent systems, such as artificial intelligence or machine learning, has exploded over the past few years. We’ll discuss how the technologies in question will have a dramatic impact on the future of knowledge work. Computational capability has grown exponentially over the years and with that comes more data. There's now more data to analyze than ever before. Overall there is huge growth in both the volume and variety of data captured in any form. We’ll talk about what new capabilities are needed to corral and tame this data. Interested in learning more? You can see the recorded podcasts on our podcast page or below: A Practical Path to AI  How AI and Chatbots are Transforming the Customer Experience  How AI will Impact Application Integration  Process Automation: The Lynchpin to Digitization and AI Adoption Connecting the Dots Between Data and AI Transforming Digital Experiences with Artificial Intelligence  Bridging the AI Divide with APIs The Rise of AI and IoT How AI and Cloud are Fighting Cyberthreats and Attacks Self-Service Integration Closes the Productivity Gap for AI Adoption   We hope you’ll join us as we help you with your journey on the path to AI! Oracle Cloud Café Podcast Channel Be sure to tune in to the Oracle Cloud Café, where you can listen to conversations with Oracle Cloud customers, partners, thought leaders and experts to get the latest information about cloud transformation and what the cloud means for your business. New podcasts will be added soon!

The fundamental idea of Artificial Intelligence (AI) is not new. A robot butler has been in the public consciousness since the Jetsons first hired Alice or Ironman was first assisted by Jarvis.  Image...

Harvard Business Review – Using Digital Platforms and Artificial Intelligence to Outpace Rivals

Let’s face it – artificial intelligence (AI) is a game changer. So, it is no surprise that companies looking to transform their businesses and create new revenue sources are eagerly looking at practical approaches to adopting AI. This report explores new ways of thinking about competitive strategy that spring from digitized connections across different ecosystems. You will find examples of successful companies already using smart strategies to enable artificial intelligence and machine learning, reinvent their business models, and create winning relationships with their customers. In the Age of Digital Disruption, You Either Evolve or Die In the era of digital disruption, if you want your enterprise to compete and be on the move, you empower your workforce to embrace AI and create a practical path to AI inclusion. Download the Harvard Business Review research now and learn how you can: Develop business growth strategies, with AI playing a central role to gain insights and knowledge Create hard-to-replicate experiences that cement the customer’s loyalty to the brand Use PaaS to connect corners of the enterprise with customers and other ecosystem participants and thus facilitate the fast flow of reliable, actionable information from a wide range of channels Drive best practices in change management to train talent to innovate and come up with strategies for disrupting the status quo Learn more in this report!

Let’s face it – artificial intelligence (AI) is a game changer. So, it is no surprise that companies looking to transform their businesses and create new revenue sources are eagerly looking...

A Practical Path to AI Podcast Series: Podcast #10 – Self-Service Integration Closes the Productivity Gap for AI Adoption

For the tenth podcast in our "Practical Path to AI" podcast series, I had a conversation with Daryl Eicher, Senior Product Marketing Director at Oracle. This was another podcast in our "Practical Path to AI" podcast series where we've been covering how Artificial Intelligence (AI) is reshaping the business landscape and helping you better understand how to get on the path to AI adoption. IDC is forecasting spending on AI and machine learning will grow from $8B in 2016 to $47B by 2020. Automation, integration, machine learning, and AI technologies are so pervasive that more than 68 percent of us trust and leverage these powerful technologies without knowing it. What began as consumer-centric selling and investing is entering the enterprise, and transformation leaders need to know how to employ these and related disruptive technologies to grow share of wallet and reach new markets in the attention economy. Self-service integration closes the gap between enterprise applications and the tsunami of productivity apps that threatens to overrun enterprise IT if left unmanaged. In this segment of our podcast series, Daryl and I discussed how self-service integration brings the productivity leap of thousands of innovative apps together with the governance that financial services, healthcare, public sector, manufacturing, and retail firms need to build their digital brands. Wondering what else Daryl had to say? Be sure to catch this podcast “Self-Service Integration Closes the Productivity Gap for AI Adoption” to learn more. You can also listen to the other podcasts in “A Practical Path to AI” podcast series here! Additionally, we invite you to attend the webcast, Introducing Oracle Self-Service Integration, on April 18th at 10:00am PT. Vikas Anand, Oracle Vice President of Product Management, will discuss: Integration trends such as self-service, blockchain, and artificial intelligence the solutions available in Oracle Self-Service Integration Cloud Service Register today!

For the tenth podcast in our "Practical Path to AI" podcast series, I had a conversation with Daryl Eicher, Senior Product Marketing Director at Oracle. This was another podcast in our "Practical...

Increase Productivity with Oracle Self-Service Integration

One of the most exciting innovations in integration over the last decade is arriving just in time to address the surge of productivity apps that need to be integrated into enterprises, including small-to medium-size businesses (SMBs). On a general scale, there are approximately 2,300 Software-as-a-Service (SaaS) apps that SMBs use that need to be integrated. Line of business (LOB) users such as marketing campaign managers and sales managers are looking to perform quick and simple self-service integration of these apps themselves without the need for IT involvement – a huge benefit for SMBs who likely might not have a large IT department to lean on. Oracle Self-Service Integration Cloud Service (SSI) provides the right tools for anyone that wants to connect productivity apps such as Slack or Eventbrite into their SMBs. For example, perhaps you are a Marketing Campaign Manager and want to receive an alert each time a new digital asset is ready for your campaign. Or you are a Customer Support Representative trying to automate the deployment of survey links when an incident is closed. Or maybe you are a Sales Manager who wants to feed your event attendees and survey respondents into your CRM. SSI has the tools to address all these needs and more for your SMB. Oracle Self-Service Integration is solving these business challenges by: Connecting productivity with enterprise apps - Addressing the quick growth of social and productivity apps that need to be integrated with enterprise apps. Enabling Self-service Integration - Providing line of business (LOB) users the ability to self-service connect applications with no coding to automate repetitive tasks. Recipe-based Integration - Making it easier to work faster and smarter with modern cloud apps with an easy to use interface, library of cloud application connectors, and ready to use recipes. For a comprehensive overview of Oracle Self-Service Integration Cloud Service, take a look at our ebook: Make Your Cloud Work for You. SSI increases productivity by bringing together collaborative applications such as Slack with traditional enterprise applications, reduces IT workloads allowing IT to deliver initial set-up and any required advanced integration and then offloading basic integration updates to LOB, and delivers faster integration and integration updates. There is no training required to use SSI.  Simply ‘activate’ ready-to-run recipes and customer added events will automatically trigger the flow of integration. To learn more, we invite you to attend the webcast, Introducing Oracle Self-Service Integration, on April 18th at 10:00am PT. Vikas Anand, Oracle Vice President of Product Management, will discuss: Integration trends such as self-service, blockchain, and artificial intelligence the solutions available in Oracle Self-Service Integration Cloud Service Register today!

One of the most exciting innovations in integration over the last decade is arriving just in time to address the surge of productivity apps that need to be integrated into enterprises, including...

A Practical Path to AI Podcast Series: Podcast #9 – How AI and Cloud are Fighting Cyberthreats and Attacks

For the ninth podcast in our "Practical Path to AI" podcast series, I was joined in the studio by Sridhar Karnam, Senior Principal Product Marketing Director at Oracle. This was another podcast in our "Practical Path to AI" podcast series where we've been covering how Artificial Intelligence (AI) is reshaping the business landscape and helping you better understand how to get on the path to AI adoption. Attcker's machines are fighting against our humans and we are losing the cyber war. Attackers are collaborating and creating sophisticated bots and malware to attack. Security vendors are competing and working in silos. We need machine learning algorithms to correlate, find, hunt, and remediate threats autonomously. When we have these algorithms fighting against attacks and threats, we may see better results with combating modern threats. Manual and legacy point solutions are no longer protecting cyberattacks. Only Cloud helps algorithms to be updated continuously helping machine learning deal with new attack vectors and zero day attacks, which Sri and I discussed in depth in this podcast.  Please listen to “How AI and Cloud are Fighting Cyberthreats and Attacks” to learn why Sri thinks Artificial intelligence and security were – in many ways – made for each other, and the modern approaches of machine learning seem to be arriving just in time to fill in the gaps of previous rule-based data security systems. Did you miss a podcast in the series? Don’t worry! You can access “A Practical Path to AI” podcast series here!

For the ninth podcast in our "Practical Path to AI" podcast series, I was joined in the studio by Sridhar Karnam, Senior Principal Product Marketing Director at Oracle. This was another podcast in...

A Practical Path to AI Podcast Series: Podcast #8 – The Rise of AI and IoT

For the eighth podcast in our "Practical Path to AI" podcast series, I was joined in the studio by Dan Brooks, Product Marketing Manager at Oracle. This was another podcast in our "Practical Path to AI" podcast series where we've been covering how Artificial Intelligence (AI) is reshaping the business landscape and helping you better understand how to get on the path to AI adoption. At its core, the Internet of Things (IoT) is about data…a LOT of data. With each new connected device, businesses have an additional touchpoint that collects, sends, and receives rich, real-time data that can be used to make better business decisions. But how can a company sort through it all? A way is needed to analyze and recognize IoT data, and to automate and scale many of the actions that are based on this vast influx of information. Enter Artificial Intelligence. Most of us now are familiar of how AI and IoT can combine in the consumer space, whether it is through voice assistants, or smart appliances. However, when you take a broader look at what's possible, it becomes even more exciting. Dan shared some great insight into how AI is having a profound impact on every aspect of our personal and working lives and how that impact is magnified and multiplied by its combination with IoT. He also gave interesting examples of AI and IoT, including global supply chain and smart cities. Interested in hearing more? Please listen to “The Rise of AI and IoT”. And be sure to be on the lookout for the next podcast in our podcast series: “How AI and Cloud are Fighting Cyberthreats and Attacks”!

For the eighth podcast in our "Practical Path to AI" podcast series, I was joined in the studio by Dan Brooks, Product Marketing Manager at Oracle. This was another podcast in our "Practical Path to...

Oracle Magazine: Put Your Content Everywhere and Center

Content management keeps changing, and a data hub supports that change. By Tom Haunert March/April 2018 Content management is not new, but where and how you access applications that depend on content has changed significantly—and quickly—in the last couple of years. Oracle Magazine sat down with Mariam Tariq, senior director of product management at Oracle, to talk about the changes in content management technology, content management challenges, and the latest solution from Oracle. Oracle Magazine: What is driving change in content management today? Tariq: One of the most recent changes in content management is that we’re no longer only talking about the web. With the advent of mobile applications, voice-activated devices such as Google Home and Amazon Alexa, and other custom applications, there are many places where content gets consumed. And with the addition of all of those channels, the thinking around content management needs to be broader than the web. It is also important to consider the customer journey across channels to create a consistent and connected experience through all stages of engagement. "One of the most critical concepts is having a content management system that’s agnostic of presentation.” With many more content channels and ways that users get information and engage, we need to rethink how to implement content management for use across multiple teams throughout the enterprise. Oracle Magazine: How, specifically, do these new channels affect content management strategies and systems today? Tariq: One of the most critical concepts is having a content management system that’s agnostic of presentation. In the web world, content typically was tied very heavily to templates and specific page layouts for presentation, but with all of these new engagement channels, the content needs to be cleanly separated from the presentation. Headless or decoupled content management is a new term that describes a kind of channel- agnostic content repository with API access to the content. Most traditional web content management systems have added API access to content in the repository. But there are other options that are built from the ground up to be channel-agnostic. This leads to the idea of a content hub where all content is centralized for access across the enterprise. Web marketers, campaign managers, merchandizers, and social channel managers all have one central place to access approved content. Likewise, content authors contribute that content into this same hub. This idea extends beyond marketing and could include content used by Sales, Service, HR, and other departments. “Part of the solution for personalizing content is to make the content smarter by using machine learning and artificial intelligence to tag content,” asserts Mariam Tariq, senior director of product management at Oracle. Oracle Magazine: What are the major content management challenges in the enterprise that you see today? Tariq: One challenge comes from companies that have either acquired other companies that use other content systems or that have many different departments within the same company that are using separate technologies for content. Therefore, a challenge for content hubs is how to work with, curate, discover, and aggregate content from other systems. Another challenge is how to connect content with data. How do you take that content that you’re managing in your content hub and connect it with data that could include pricing data or description data stored in other systems? This is important because this data helps make the content more informative and useful. One more challenge is how to deliver the best content that is specific to each individual’s interests and channel of interaction in order to drive a personalized experience. In retail, a customer’s past purchases can drive product recommendations the customer sees in a future engagement. In media, news articles or videos could be highlighted or suggested based on past content views. Personalization could extend to other industries such as manufacturing, financial services, and more. The goal is to make experiences more relevant and more personalized as well as context-specific based on the channel. Part of the solution for personalizing content is to make the content smarter by using machine learning and artificial intelligence (AI) to tag content. This enables the ability to find the right content to target. In addition, analytics are important in providing essential guidance and reports to the business users about the success of these strategies as well as guided input to make improvements. Oracle Magazine: What is Oracle’s solution for content management? "With many more content channels and ways that users get information and engage, we need to rethink how to implement content management for use across multiple teams throughout the enterprise.” Tariq: Oracle Content and Experience Cloud is Oracle’s core content management solution. It supports the idea of a centralized content hub with all of the content created and located in one place plus the supporting content management features that comprise a content management system, including content creation, collaboration, metadata management, content workflows, and publishing. To account for content that exists outside this hub, content can be discovered from other systems, which include other content management systems, databases, catalog data, and more. All of the content is accessible via this hub through APIs, SDKs, and direct integration into other systems used to deliver experiences. The content experiences can be built using the website building tools included with Oracle Content and Experience Cloud, but also through custom and mobile applications, voice-activated devices, and more. You can just grab content out of your repository via APIs and use it wherever you need to use it. With Oracle Content and Experience Cloud, Oracle is doing all of this in the cloud, taking care of all of the heavy lifting of scaling, content delivery, network integration, and all those things that are challenging in maintaining a content management system. And by making it cloud native, the focus can be more on content creation and delivery—and not on maintenance of the software. Next Steps TRY Oracle Content and Experience Cloud. LEARN more about Oracle Content and Experience Cloud. WATCH more about Oracle Content and Experience Cloud in action. Photography by Jason Andrew/The Verbatim Agency Tom Haunert Tom Haunert is editor in chief of Oracle Magazine.  

Content management keeps changing, and a data hub supports that change. By Tom Haunert March/April 2018 Content management is not new, but where and how you access applications that depend on content...

A Practical Path to AI Podcast Series: Podcast #7 – Bridging the AI Divide with APIs

For the seventh podcast in our "Practical Path to AI" podcast series, I was joined in the studio by Erin Prewitt, Product Marketing Manager at Oracle. This was another podcast in our "Practical Path to AI" podcast series where we've been covering how Artificial Intelligence (AI) is reshaping the business landscape and helping you better understand how to get on the path to AI adoption. AI is something that we all hear about these days, since Artificial Intelligence has really been used to describe everything from smart home assistants, machine learning, chatbots, and big data. And really, all of those aspects contribute to an excellent AI strategy and implementation, but AI is typically thought to be associated with specific aspects of human intelligence. Things like anticipation & planning, learning & improvement, reasoning, problem solving, perception and data manipulation. Getting started with AI can be daunting, but APIs help to make this a super simple task. Why APIs? They allow for flexibility, security, access, and scalability, all of which Erin and I discussed in this podcast.   Erin shared her thoughts and gave a great example of AI when it is used to refer to a smart home assistant, like the process of the Echo using natural language processing and specific command formats to accomplish a task. APIs enter into the AI conversation by allowing one system to talk to another system. An API makes programming easier, because it defines what you will get back if you make a request of the interface. APIs are particularly helpful in computer networking, where you don’t necessarily know what’s going on in the other system. I learned quite a bit about APIs and know you will love the other information that Erin shared. Interested in hearing more? Please listen to “Bridging the AI Divide with APIs”. And be sure to be on the lookout for the next podcast in our podcast series: “The Rise of AI and IoT”!

For the seventh podcast in our "Practical Path to AI" podcast series, I was joined in the studio by Erin Prewitt, Product Marketing Manager at Oracle. This was another podcast in our "Practical Path...

The Power of Process Automation: The Linchpin to Digitization and AI Adoption

“How we respond to the opportunities and challenges of the outside world now determines how much the outside world values us.” - Seth Godin, Linchpin: Are You Indispensable? The Future of Digital Workforce Automation I think about the future of work in the intelligent enterprise a lot. I have two brilliant kids just entering the workforce and a bright three year old. I'm always amazed by their creativity, resilience, and engagement in the mashed up real and virtual worlds they were born into. Disruptive technologies such as process automation with RPA and conversational AI offer the hope that my kids will never have to cut and paste across devices, apps, and reports. Less mechanics, more design, faster time to market. That's what scales. Orchestrating dynamic interactions among employees, intelligent bots, and robots is the quickest way to build your digital workforce.  In this segment of our podcast series, we discuss how process automation paves the way for AI optimization while providing the governance that financial services, healthcare, public sector, manufacturing, and retail firms need to grow new revenue streams.  Check out the 10 minute podcast here.   AI and the Enterprise IDC is forecasting that spending on AI and machine learning will grow from $8B in 2016 to $47B by 2021. Automation, pervasive integration, machine learning, and AI technologies are so ubiquitous that more than 68 percent  of us trust and leverage these powerful technologies without knowing it. What began as consumer focused selling and investing is entering the enterprise, and transformation leaders need to know how to employ these and related disruptive technologies to grow share of wallet and reach new markets in the attention economy. Process automation and API-first design thinking pave the way for optimizing customer and employee engagement with conversational AI and best next action recommendations. Robotic Process Automation is a hot topic because: RPA fills a long-standing gap that has slowed transformation - the ability to "mimic" human operators for repetitive tasks. This opens new possibilities for immediate productivity gains while contributing to governance. RPA robots are easy to train, don't require changes to underlying legacy systems, and execute flawlessly. Speed to Revenue with Enterprise-Class Governance Process automation and AI offer significant productivity and time to market advantages for companies of all sizes. RPA is a subset of process automation that focuses on repetitive human tasks. It provides "record and playback" to mimic the exact steps employees perform to interact with systems that may not have modern APIs. This gives transformation teams the ability to digitize end to end processes such as hire to fire, inquiry to order, or application to funding for new home loans. RPA robots can be easily trained to log into a system, enter data, copy and paste between SaaS and on-premises applications, and commit transactions exactly as human operators do. This frees employees to engage with customers by taking the friction out of their business conversations. AFG's IT Manager of Home Loan Business Services, Andrew McGee, spoke to me about how process automation has impacted his business recently. He's seen his capacity to innovate triple, time to market reduced by 4X, and cost of ownership drop 45% since beginning his transformation journey with Oracle's SaaS and cloud platform. For AFG, taming legacy complexity is a mantra, and process automation with RPA offers quick wins that don't require changes to the underlying systems of record.   Robotic Process Automation and AI It's important to think of RPA and AI as peanut butter and chocolate - both great and even better together - but they're not the same things. It helps me to think of these not as just more technology but as digital workers. Some of these digital workers are efficent but rigid, while others are more adaptive and need much more context to be effective. The global volatility we're seeing attributed to automated trading shows the limits of RPA. It's not a weakness that RPA robots do exactly what they're trained to do quickly and accurately. Just like it's not a weakness that stock buy and sell triggers work fast and independently to automate trades. That's great for productivity and governance. But RPA robots need to be orchestrated and managed to ensure that intended business outcomes are consistently achieved in day to day operations. That's where API-first design, adaptive case management, and pervasive integration come in.  AIs are digital natives that can be employed to optimize automated processes and make what seems like magic look easy. It may sound like science fiction, but the Japanese government is banking on AI to address their near term home healthcare challenges. The world is watching SpaceX transform the cost of transporting heavy equipment with reusable, AI-controlled, autonomous booster rockets that can safely land themselves. AIs are obsessed with learning and they need real-time data - lots of it - to be helpful and relevant in enterprise applications. Top 2 Ways AI Simplifies Enterprise Apps The two big application patterns AIs contribute to are conversational interactions and best next action recommendations. We experience the power of these patterns working together every time we ask Google for directions on our smartphones. That feat requires streaming data and the digital processes needed to convert that raw data into personalized recommendations in time for your next turn in rush hour traffic. I recently spoke with Bobby Patrick, CMO of UiPath, to get his perspective on how RPA and AI work together for firms of all sizes across Financial Services, Healthcare, and Public Sector industries. Bobby helped me to think of RPA robots and AIs as virtual assistants that augment an enterprise's digital workforce. Simply put, RPA robots are the brawn to get repetitive tasks done efficiently while conversational AIs and best next action recommendations boost productivity for your employees - who are, and remain, the brains of your business operations. Process automation is the lynchpin that helps digital and human workers do better together in the intelligent enterprise. Like landing drone rockets in perfect tandem or recommending a faster route home from work, the way is simple, but getting it to work at scale isn't easy. How does the right partnership and hybrid cloud platform help transform IT? Build a shared library of integrations, quickly automate end to end processes using pre-built connections, and then optimize your apps with conversational AI and best next actions. Simple right? Process Automation and Chatbots for Conversational Governance I asked the CFO and CTO of Rubicon Red, Matt Wright, how he has helped bring conversational AI and process automation together for his retail and home health customers. His eminently practical approach is to pick the right partners, platform, and projects to deliver quick wins and build the foundation for what his customer, Ryan Klose, Executive General Manager of National Pharmacies, calls "conversational governance". National Pharmacies competes with much larger firms for the loyalty and engagement of their 350,000 members. Building shared libraries of standard operating procedures and integrations gives their "business architects" the pre-built components they need to quickly assemble, release, and analyze new innovations. Using Matt's simple approach and Oracle's hybrid cloud platform, Ryan's transformation team is seeing 250% sales increases from projects delivered in a matter of days. Ryan credits API-first design thinking with extending the governance and automation beyond his back office to include every aspect of his customer experience. Breaking Barriers to AI Adoption National Pharmacies is transforming their business by retooling both their IT and business leadership. And it's working in the face of stiff competition including Amazon. I believe if you look at what HBR, MIT, and industry luminaries are saying about skills and data being being the biggest barriers to CEOs adopting AI, you'll see why Ryan and Matt are making magic happen while building the trust they'll need to win in their markets.      Oracle's hybrid cloud platform is helping companies of all sizes to grow their share of wallet and expand into new markets.   For more on Oracle Integration Cloud's process automation with RPA and conversational AI, check out the podcast and visit oracle.com/paas. 

“How we respond to the opportunities and challenges of the outside world now determines how much the outside world values us.” - Seth Godin, Linchpin: Are You Indispensable? The Future of Digital...

A Practical Path to AI Podcast Series: Podcast #6 – Transforming Digital Experiences with Artificial Intelligence

In the sixth podcast of our "Practical Path to AI" podcast series, I had a conversation with Tanu Sood, Senior Product Marketing Director at Oracle. This was another podcast in our "Practical Path to AI" podcast series where we've been covering how Artificial Intelligence (AI) is reshaping the business landscape and helping you better understand how to get on the path to AI adoption. The potential and promise of Artificial Intelligence to personalize and even humanize digital experiences are huge. In this podcast, Tanu and I discussed why artificial intelligence is the perfect catalyst to drive engaging and memorable experiences to delight not just the customers but also employees and partners as well. Tanu shared her thoughts of how Artificial Intelligence enables a much richer, personalized and intelligent interaction with customers. She also gave some great examples of how companies like Netflix and Amazon offer recommendations based on your past history and similar purchase patterns; rideshare apps like Lyft and Uber optimize route sharing options for passengers, while Google offers automated smart responses for your gmail. So in these cases, AI can help speed the process of delivering products or services to the customers, which, in turn, leads to a better customer experience. Tanu even shared that in some cases, it could even be about smart automation that then frees up human resources to deliver higher value interactions like in the case of chatbots. You’ll definitely want to tune in to hear Tanu’s thoughts on how AI is re-humanizing digital experiences. Please listen to “Transforming Digital Experiences with Artificial Intelligence” podcast to hear more. And be sure to be on the lookout for the next podcast in our podcast series: “Bridging the AI Divide with APIs”!

In the sixth podcast of our "Practical Path to AI" podcast series, I had a conversation with Tanu Sood, Senior Product Marketing Director at Oracle. This was another podcast in our "Practical Path to...

TekTalk: Zero Risk Cloud: TekStream Gets Your Database and Java Apps to the Cloud Like a Rockstar

Zero Risk Cloud: TekStream Gets Your Database and Java Apps to the Cloud Like a Rockstar Wednesday April 4th at 1:00 PM EST Companies are struggling to figure out how to get to the Cloud quickly, easily, and without risk. In addition, they are frustrated with a lack of clarity about the return on investment and cost savings they will see in the switch. This is particularly true for key workhorse software components like Application Servers and Databases. TekStream has created a Rockstar migration path for your Oracle Database, MySQL WebLogic Server, Oracle iAS and other Database and Java applications. We are promising to take you to the Oracle Cloud in production in 15-30 days, with zero upfront investment from your company. While this is a cost for TekStream, our Rockstar consultants are up to the task, and we feel you as the customer should be able to enjoy the show while we take on the risk.  In this 30 minute TekTalk, you'll learn about: What are your Oracle Cloud migration options for Oracle Database, MySQL, iAS, WebLogic Server, and other Database and Java Applications How you can save money with these migrations How to pull off wearing leather pants and a leopard print vest like a Rockstar What is TekStream's "Rockstar" migration path and how are we delivering a production environment in 15-30 days Register now!

Zero Risk Cloud: TekStream Gets Your Database and Java Apps to the Cloud Like a Rockstar Wednesday April 4th at 1:00 PM EST Companies are struggling to figure out how to get to the Cloud quickly,...

A Practical Path to AI Podcast Series: Podcast #5 – Connecting the Dots Between Data and AI

For the fifth podcast in our "Practical Path to AI" podcast series, I had the privilege of speaking with Madhu Nair, Product Marketing Director at Oracle. This was another podcast in our "Practical Path to AI" podcast series where we've been covering how Artificial Intelligence (AI) is reshaping the business landscape and helping you better understand how to get on the path to AI adoption. AI, in the broadest terms, is machines and devices understanding and interacting with us humans, perceptively. Like how humans learn through experience, AI evolves as it encounters more data. The role of organizations and companies is to mature AI by exposing and feeding AI models to varied real life data. In this podcast, Madhu and I discussed and looked at if data is indeed the heartbeat of good AI. Madhu shared some really good insight around how social platforms like Wikipedia, Google, Instagram and Snapchat are now verbs, not nouns anymore. Data Integration is the technology that goes around and picks data and brings it all together. We also discussed the value in using reviews on Amazon and how you start to trust data that others trust, which builds a virtuous cycle of data and knowledge sharing. How cool is that?! Would you like to learn more? Please listen to “Connecting the Dots Between Data and AI” podcast to hear his thoughts. And be sure to be on the lookout for the next podcast in our podcast series: “Transforming Digital Experiences with Artificial Intelligence”!

For the fifth podcast in our "Practical Path to AI" podcast series, I had the privilege of speaking with Madhu Nair, Product Marketing Director at Oracle. This was another podcast in our "Practical...

A Practical Path to AI Podcast Series: Podcast #4 – Process Automation: The Lynchpin to Digitization and AI Adoption

For the fourth podcast in our "Practical Path to AI" podcast series, I had a conversation with Daryl Eicher, Senior Product Marketing Director at Oracle. This was another podcast in our "Practical Path to AI" podcast series where we've been covering how Artificial Intelligence (AI) is reshaping the business landscape and helping you better understand how to get on the path to AI adoption. IDC is forecasting spending on AI and machine learning will grow from $8B in 2016 to $47B by 2020. Automation, pervasive integration, machine learning, and AI technologies are so pervasive that more than 68 percent of us trust and leverage these powerful technologies without knowing it. What began as consumer-centric selling and investing is entering the enterprise, and transformation leaders need to know how to employ these and related disruptive technologies to grow share of wallet and reach new markets in the attention economy. Process automation and API-first design thinking pave the way for optimizing customer and employee engagement with conversational AI and best next action recommendations. RPA fills a long-standing gap that has slowed innovation and transformation - the ability to "mimic" human operators for repetitive tasks. This opens new possibilities for immediate productivity gains while contributing to governance because RPA robots are easy to train, don't require changes to underlying legacy systems, and flawlessly execute repetitive tasks. In this segment of our podcast series, Daryl discusses how process automation paves the way for AI optimization while providing the governance that financial services, healthcare, public sector, manufacturing, and retail firms need to build and protect their emerging digital brands. Daryl provided some compelling customer examples, including this one from AFG, to highlight RPA and AI and the benefits they are providing customers – think of virtual assistants to boost productivity and provide better customer service and experiences! Wondering what Daryl thinks the future of work looks like with RPA and AI? Have a listen to “Process Automation: The Lynchpin to Digitization and AI Adoption” podcast to hear his thoughts. And be sure to be on the lookout for the next podcast in our podcast series: “Connecting the Dots Between Data and AI”!

For the fourth podcast in our "Practical Path to AI" podcast series, I had a conversation with Daryl Eicher, Senior Product Marketing Director at Oracle. This was another podcast in our "Practical...

Turning Point UK is Using Advanced Cloud Technologies to Save Lives

(Editor's Note: Originally published on Oracle Cloud Platform blog) Last year at Oracle OpenWorld, I had the opportunity to connect face to face with Amarjit Dhillon, chief information officer at Turning Point, UK. Most of you may have already heard about the phenomenal work that Turning Point does in the United Kingdom. It is a national health and social care provider that offers services for those that need those most, across mental health, learning disability, substance misuse, and employment. What struck me about my conversation with Amarjit was the passion he brought to his work! In his prior roles, Amarjit has worked with many multi-national, even Fortune 100 companies where he had spearheaded technology initiatives to improve those companies’ bottom line or increase revenue potential. With Turning Point, he is determined to use technology to better lives, and even save lives! As he puts it “In mental health crisis situations, every second matters.” And so, Amarjit built and implemented a Cloud strategy. His goal is to make Turning Point services available wherever, whenever, even when the brick and mortar locations are closed. He wants to ensure that a person in crisis needing help while at a grocery store can discreetly connect with Turning point service providers using a mobile device, even chatbot. He wants to make sure that service providers have the latest materials, the latest information available to them digitally and that those materials are always, automatically up to date and current. And, that from the time a service user connects with Turning Point to the time a service user actually sees a service provider for help is greatly reduced! But as a mom of two, what really hit home for me is that Amarjit is fighting a battle against time. Street drugs are constantly evolving and there’s new ones hitting the street ever so often. So, Amarjit wants to leverage technology to be able to spin up websites and microsites quickly without much lag time so that up to date information is available to all service providers and service users to keep up the fight with substance abuse. Amarjit looked at Cloud services not just as a way to deliver better, speedier, wider access to their services but also as a means to reduce cost because, of course, healthcare funding doesn’t increase proportional to increase in healthcare costs! The fact that Oracle Cloud Platform technologies like Oracle Content and Experience Cloud, Oracle Mobile Cloud Service, and SaaS solution, Oracle Service Cloud are enabling Amarjit reach these goals is a humbling realization and an inspiring one. I am so glad that my job allows me to understand and share how technologies are (or can be used) to drive digital transformation at times and better lives in some cases. Have a look at this video with Turning Point CIO, Amarjit Dhillon and do share what inspires you. You can find more information on Turning Point’s inspiring Cloud journey on this Forbes OracleVoice feature.

(Editor's Note: Originally published on Oracle Cloud Platform blog) Last year at Oracle OpenWorld, I had the opportunity to connect face to face with Amarjit Dhillon, chief information officer at...

A Practical Path to AI Podcast Series: Podcast #3 – How AI will Impact Application Integration

For the third podcast in our "Practical Path to AI" podcast series, I had a conversation with Bruce Tierney, Senior Product Marketing Director at Oracle. This was another podcast in our "Practical Path to AI" podcast series where we've been covering how Artificial Intelligence (AI) is reshaping the business landscape and helping you better understand how to get on the path to AI adoption. Artificial Intelligence (AI) is moving towards becoming a core component of modern applications and some say Artificial Intelligence and machine learning are going to do to the world of integration what map apps have done for the world of transportation. In the coming months, almost every application that we use will depend on some form of AI and it is becoming possible to automate and optimize industries in a way that was not previously possible. Bruce and I had a great discussion about the impact AI is having on application integration -- including how it is reducing time for upgrades, how integration can “learn” when it’s hosted in the cloud and Bruce even gives a great personal experience about integration involving a 100 page white paper. Interested in learning more? Please listen to “How AI will Impact Application Integration” podcast to hear his thoughts. And be sure to be on the lookout for the next podcast in our podcast series: “Process Automation: The Lynchpin to Digitization and AI Adoption”!

For the third podcast in our "Practical Path to AI" podcast series, I had a conversation with Bruce Tierney, Senior Product Marketing Director at Oracle. This was another podcast in our "Practical...

Digital Experience Platform

Gracefully upgrading to Oracle WebCenter Sites 12c

Upgrading Oracle WebCenter Sites 11g to 12c is out-of-place—which means, you install 12c in a separate location as 11g, and move content into 12c using the Upgrade Assistant.  This process copies over the content (assets) as well as the configuration from the 11g system into the 12c system. Fig1. Upgrade Process Flowchart for WebCenter Sites from 11g to 12c Release   Based on the complexity of your deployment, upgrading WebCenter Sites to 12c may take several days to a few weeks.  While you extensively run validation/performance tests before signing off on the upgraded 12c system, the 11g system is still serving your visitors and content contribution continues on it.    During this transition, the upgraded 12c system falls behind the 11g system in terms of the content and assets that was contributed into the 11g system after the initial upgrade completed. How do you bring that delta content that was contributed into the live 11g system once the upgraded 12c system is ready? Introducing the DataDiff Migration Tool on Oracle WebCenter Sites 12.2.1.3.   Fig2. Delta Data Migration between WebCenter Sites 11g and 12c   The illustration above shows that after the initial upgrade, content contributed into the 11g system may be migrated into the 12c system, which is still being tested, readied by the developers and admins.  This helps you test your 12c system, end-to-end, with your 11g production data.  Once 12c system goes live, Contributors will begin contributing into the 12c system and you may shutdown the 11g system. The DataDiff Migration Tool is an enhanced Upgrade Assistant tool to save time and effort involved in synchronizing such additions between the 11g and 12c environments any number of times. The DataDiff Migration Tool migrates artifacts—Basic Assets, Flex Assets, Flex Definitions, Templates, CSElements, Page Assets, Segments, Recommendations, Promotions, Content Query, File Resources, Dimensions, and Style Sheets.  With this tool: All the newly added artifacts in the 11g environment are migrated to the 12c environment. Any modified artifact in the 11g environment is migrated to the 12c environment. Artifacts that are modified in both 11g and 12c environments overwrites the 12c artifacts. Artifacts that are changed only in the 12c environment and not in the 11g environment remain intact. Changes to Users, Roles, Tree Tabs, Start Menus, and Site Navigations in the 11g environment are not migrated to the12c environment by this tool. The DataDiff Migration Tool whitepaper has the details on how to run this tool.   References: Upgrading Oracle WebCenter Sites DataDiff Migration Tool Whitepaper 

Upgrading Oracle WebCenter Sites 11g to 12c is out-of-place—which means, you install 12c in a separate location as 11g, and move content into 12c using the Upgrade Assistant.  This process copies over...

Turning Point: Drug Users, Mental Health Sufferers Get Help via Oracle Technologies

By: Linda Currey Post UK-based charity Turning Point is applying advanced computer technology to support and help treat people suffering from drug and alcohol misuse, mental health issues, learning disabilities, and other debilitating conditions. Use of synthetic marijuana is a particularly vexing problem in the UK, especially among teens, who often don’t realize that the drugs—marketed in colorful packages as a “safe high”—contain psychotropic chemicals that can cause seizures, psychosis, even death, according to a recent study. “We're entering into quite a new era of substances that we haven't seen before,” notes Amarjit Dhillon, CIO of Turning Point, which began 53 years ago as an alcohol treatment center and now offers treatment, counseling, and social services to a wider range of patients. It also helps the homeless and individuals recently released from prison find housing and jobs. “We have the opportunity to use technology to be more effective in the treatment of people at the fringes of society,” Dhillon says. The goal, he says, is simple: Save lives. Among Turning Point’s technology-driven innovations: • Computerized medical histories: Created using Oracle Service Cloud, these records give Turning Point caregivers immediate access to a patient’s family medical history, prescription drug usage, and past treatments—information that’s often critical to a correct diagnosis. • Swifter access to treatment: Using an online system based on Oracle Service Cloud, Turning Point’s staffers set up timely appointments with its healthcare providers. They can bypass the UK’s long referral process, whereby citizens typically wait a month to see a National Health Service doctor. Patient wait times for medical care drop from about four weeks to as little as two days. In the case of a mentally ill client experiencing an episode, the client can get an over-the-phone assessment from a Turning Point therapist within moments. • Remote mental health assessments: When the police make an arrest, they can use specially equipped vans complete with a laptop and a 4G connection to conduct a videoconference between people they detain for abnormal behavior and the mental health workers back at Turning Point. Using Oracle Service Cloud, the counselors have easy access to those electronic patient records, plus protocols to follow to assess the detainee’s behavior and recommend next steps in care. • Timely and consistent background information: Using Oracle Content and Experience Cloud, staff can easily distribute treatment protocols to all Turning Point locations and employee websites. Those updates guarantee that all of the agency’s care workers have immediate access to the latest information about the toxicity of and treatment for exposure to those ever-changing street drugs. The technology also makes it easy for Turning Point to create micro sites with information about new drugs and various diseases as they become known, for supporting the wider healthcare community. • Chatbots: Built on Oracle Mobile Cloud, chatbots use machine learning algorithms to offer patients advice in between conversations with a healthcare provider. For example, someone who begins to suffer an anxiety attack while stuck in a meeting can have a text conversation on his smartphone with a chatbot that reminds him to apply relaxation techniques and other coping measures. Chatbots offer patients simple access to help anywhere and anytime they need that assistance. Turning Point is now evaluating whether to use chatbots that respond to voice—as well as text—commands. Looking to the future, Turning Point is evaluating new technologies, including machine learning, to help it determine which treatments are most effective. The agency is also researching blockchain to track the distribution and use of prescription drugs among its clientele.      ‘Shift in Focus’ Clients are encouraged to engage with the agency and its medical professionals via the channel of their choice—phone, website, mobile device, or chatbot, CIO Dhillon says. Modern technology, he says, helps Turning Point’s doctors, nurses, and drug recovery professionals provide more accurate diagnoses, deliver treatments faster, improve health outcomes, and even increase public safety. He applauds the high-profile efforts of the Royal Family to encourage citizens to seek help for depression and other mental health issues. “There has been a shift in focus in this country toward getting people the help they need before their mental health deteriorates and the problem becomes worse,” Dhillon says. “So we’re interested in getting to people early and getting to people with the right pathways of treatment.” Based in London, the charity offers its services from more than 200 healthcare facilities, clinics, and hospitals across England. In some areas, Turning Point partners with other healthcare providers and takes its services to the streets. Turning Point says 30,000 people use its services. It competes with other healthcare facilities for contracts funded by the National Health Service. When Dhillon joined Turning Point from the private sector four years ago, he saw the opportunity to use technology to help the organization not just improve services, but also reduce costs. “There is always an increasing demand for healthcare, and we have the treatments people want and need,” he says. “But the corresponding funding for healthcare doesn’t always increase proportionally. I thought technology could help this organization remain competitive so we can continue to serve our citizens for another 53 years.”

By: Linda Currey Post UK-based charity Turning Point is applying advanced computer technology to support and help treat people suffering from drug and alcohol misuse, mental health issues, learning...

A Practical Path to AI Podcast Series: Podcast #2 – How AI and Chatbots are Transforming the Customer Experience

For the second podcast in our "Practical Path to AI" podcast series, I was joined in the studio by Carlos Chang, Senior Product Marketing Director at Oracle. This was another podcast in our "Practical Path to AI" podcast series where we've been covering how Artificial Intelligence (AI) is reshaping the business landscape and helping you better understand how to get on the path to AI adoption. Carlos and I had a great discussion about what exactly chatbots are, what they do and how Artificial Intelligence comes into play (see video above for a visual as well). Carlos even predicted that AI and Chatbots are going to be one of the biggest technology advancements than we’ve ever seen before -- even bigger than the internet and mobile combined! We also talked about some common use cases for chatbots, highlighting call centers as being one of them. Some say that chatbots are going to replace humans in jobs like these, causing many workers to be unemployed. Interested in hearing what Carlos had to say about this? Please listen to “How AI and Chatbots are Transforming the Customer Experience” podcast to hear his thoughts. And be sure to be on the lookout for the next podcast in our podcast series: “How AI will Impact Application Integration”!

For the second podcast in our "Practical Path to AI" podcast series, I was joined in the studio by Carlos Chang, Senior Product Marketing Director at Oracle. This was another podcast in...

National Pharmacies is Creating the Future of Work

In a digital world, it's all about the conversation... When National Pharmacies was looking for new ideas to tap into disruptive technologies and drive the consumer-grade engagement their 350,000 members have come to expect from much larger competitors, they went back to basics and started their IT transformation with API-first design thinking. Ryan Klose, Executive General Manager, spoke to me about his journey and how his conversations with executives, board members, and employees have evolved along the way.  The attention economy demands engaging experiences across devices and channels, data-driven business agility, and just enough of the right kind of governance to scale enterprise-class digital offerings. At National Pharmacies, that meant delivering a mobile loyalty app, modernizing their core applications, and extending the governance they needed to build trust in their digital future.  For everything he had to work with, a crystal ball wasn't readily available. So rather than try to predict the future of work at National Pharmacies, Ryan and a core team of technical and business architects decided to work with Rubicon Red and Oracle's Cloud Platform with Autonomous Services to make it happen every day.   They knew their new workforce would be a mix of people, virtual assistants, and eventually, robotics. The local, personal touch had served them well and needed to be carried forward into the attention economy. So they evolved what they call "conversational governance", a powerful mix of design thinking and high-productivity delivery based on three big ideas: Build a common library of shared services to power their connected business  Automate and integrate retail and home health best practices using these services Analyze and augment adaptive APIs to drive continuous innovation  Watch the video where Ryan Klose outlines his approach to accelerating project delivery by 5X.  To learn more about Oracle Cloud Platform with Autonomous Services, visit oracle.com/paas. 

In a digital world, it's all about the conversation... When National Pharmacies was looking for new ideas to tap into disruptive technologies and drive the consumer-grade engagement their 350,000...

A Practical Path to AI Podcast Series: Podcast #1 – A Practical Path to AI

I recently had the opportunity to sit down with Rimi Bewtra, Sr Director of Product Marketing in the Oracle Cloud Business Group, for the first podcast in our "Practical Path to AI" podcast series, where we're covering how Artificial Intelligence (AI) is reshaping the business landscape and helping you better understand how to get on the path to AI adoption. Technology is changing at such a rapid pace that we have seen a significant number of tech disruptions in a relatively short time over the past decade. From the introduction of the iPhone, Twitter going mainstream, smartwatches telling more than time, autonomous vehicles and most recently -- machine learning looking to the future. Artificial Intelligence, especially as it plays out in the sphere of Machine Learning, is on the rise, and according to Rimi, could be one of the most disruptive technologies yet. With numerous large companies investing billions of dollars on research in this field, it’s poised to impact how we do life, not only personally but in business as well, in the coming years. Applications include everything from automating tasks using chatbots, to enabling computers to answer complex multi-tiered questions by “learning” from previous queries. Rimi had insight into quite a few aspects of AI. We discussed how data is at the heart of AI and if we can truly tap into this data, analyze and understand it, AI will significantly impact the workplace. We also discussed how AI could potentially increase vacation time <- yep you heard me, more vacation time (sign me up!) At the end of the day, AI is here and it’s here to stay. I encourage you to listen to “A Practical Path to AI” podcast as we introduce this exciting podcast series. Rimi had some interesting thoughts on where AI is going in the future…and it may or may not have involved a virtual assistant doing everyday tasks for you...If I’ve peaked your interest, please catch “A Practical Path to AI” podcast and the rest of our podcast series! And be on the lookout for the next podcast in our series “How AI and Chatbots are Transforming the Customer Experience” next week!

I recently had the opportunity to sit down with Rimi Bewtra, Sr Director of Product Marketing in the Oracle Cloud Business Group, for the first podcast in our "Practical Path to AI" podcast series,...

Podcast Series: A Practical Path to AI

The fundamental idea of Artificial Intelligence (AI) is not new. A robot butler has been in the public consciousness since the Jetsons first hired Alice or Ironman was first assisted by Jarvis.  Image Source What is new, is how Artificial Intelligence is now accessible to the end consumer and business user, and is poised to unleash the next wave of digital disruption. Companies should prepare for it now. What is Artificial Intelligence? Artificial Intelligence is the theory and development of computer systems able to perform tasks that normally require human intelligence, such as visual perception, speech recognition, decision-making, and translation between languages. AI is a collection of advanced technologies that allows machines to sense, comprehend, act and learn. Why is Artificial Intelligence Important? AI is set to transform business in ways we’ve not seen since the Industrial Revolution; fundamentally reinventing how businesses run, compete and thrive. When implemented holistically, these technologies help improve productivity and lower costs, unlocking more creative jobs and creating new growth opportunities. How Can Artificial Intelligence Help Your Enterprise? AI can help your organization catalyze innovations, automate tasks and processes, and augment and enhance productivity and engagement. Chatbots and virtual assistants help us ask our phones and home devices questions. Why not bring this into the workplace setting? Digital assistants could help businesses with tasks like daily routines for talent recruitment and utilizing machine learning to determine the next best action for salespeople. You can also bring in natural language processing to allow users to communicate and interact with the assistant in a conversational manner. A Practical Path to AI For all enterprises there is a practical path to Artificial Intelligence (AI), but how do you get started? Tune in to our “Practical Path to AI” podcast series where we’ll provide a basis for understanding the role of various technologies in problem-solving and decision-making and provide listeners with the tools they need to evaluate, build and compare different technologies. We have about 10 podcasts on deck to discuss AI and how it relates to applications, mobile, integration, process management, digital experience, security and more!  Here are just a few highlights: Many of us have likely talked to a robot already without even knowing it. Interesting and intriguing all at the same time. We'll dive deep into Conversational AI and Chatbots, to give you the 101 on how Chatbots are transforming the customer experience. Interest in taking advantage of robotic process automation as well as a variety of intelligent systems, such as artificial intelligence or machine learning, has exploded over the past few years. We’ll discuss how the technologies in question will have a dramatic impact on the future of knowledge work. Computational capability has grown exponentially over the years and with that comes more data. There's now more data to analyze than ever before. Overall there is huge growth in both the volume and variety of data captured in any form. We’ll talk about what new capabilities are needed to corral and tame this data. Interested in learning more? You can see our upcoming schedule on our podcast page or below: Topic Available A Practical Path to AI Week of February 12 How AI and Chatbots are Transforming the Customer Experience Week of February 19 How AI will Impact Application Integration Week of February 26 Process Automation: The Lynchpin to Digitization and AI Adoption Week of March 5 Connecting the Dots Between Data and AI Week of March 12 We hope you’ll follow along as we help you with your journey on the path to AI! Oracle Cloud Café Podcast Channel Be sure to tune in to the Oracle Cloud Café, where you can listen to conversations with Oracle Cloud customers, partners, thought leaders and experts to get the latest information about cloud transformation and what the cloud means for your business. New podcasts will be added soon!

The fundamental idea of Artificial Intelligence (AI) is not new. A robot butler has been in the public consciousness since the Jetsons first hired Alice or Ironman was first assisted by Jarvis.  Image...

Enterprises, Are You Ready? AI Will Transform Everything!

Authored by: Rimi Bewtra, Sr Director of Product Marketing, Oracle Cloud Business Group Imagine a day when we each have our very own personalized intelligent bot or virtual assistant? Our personal virtual assistant would have a name, be available 24/7 and be accessible seamlessly across any device, and it would be connected to all relevant data, applications, and devices. This virtual assistant would learn and understand our changing habits, anticipate and recommend our next best actions and much more. Sounds pretty cool – right? The term artificial intelligence (AI) was first coined in 1955 by John McCarthy, a math and computer science professor at Dartmouth. Though the term has been around, it is in recent years that AI technologies have become so accessible to the end consumer and not just reserved for science fiction movies. And as with other technology disruptions as steam engines, electricity, the internet and mobile, AI promises to catalyze innovations, create new opportunities that drive sustainable competitive advantages and business value. (Source: Harvard Business Review) AI will significantly disrupt and empower the global workforce. In a new Accenture survey (source: Accenture: Reworking the Revolution) of 1,200 C-level executives worldwide, 75% say that they are currently accelerating investments in AI and other intelligent technologies 72% say they are responding to a competitive imperative — they recognize the need for new tools to keep up with rivals, both by improving productivity and by finding new sources of growth. Some companies are transforming themselves into “intelligent enterprises,” in which all processes are digitized, decisions are data-driven, and machines do the heavy lifting — both physical and cognitive. (video at: Oracle and Accenture) The biggest advances in Artificial Intelligent and specifically Machine Learning (ML) have been across two broad areas: perception and cognition. For example, voice recognition as used with Siri, Alexa, and Google Assistant are now used by millions of people. The second major advancement has been in the area of problem solving. The modern algorithms can now be used across applications to enable computers to perform tasks that were previously done best by humans. The development approach with ML is fundamentally different, thus software development is different. With ML, the notion of coding or programing for a particular outcome has now changed into teaching machines to learn from examples or intents. So what does all this mean to the enterprise and how can AI help your enterprise? Data is at the heart of AI – the good news, as enterprises, we have lots of relevant data to work with– across databases, data warehouses, applications and devices. Thus with the right enterprise grade AI technologies, organizations will be able to: Augment and enhance productivity and engagement – With embedded AI algorithms people’s jobs can be simpler, easier, more productive and intelligent. Automate routine tasks and processes specifically administrative processes to reduce costs and increase accuracy. (video: Interview with Mark Hurd) Organizations are already using AI to impact both front office (i.e. Sales, Marketing, Service) and back office applications (e.g. finance/accounting, HR, IT, etc.). From my perspective, I have started to see many examples from our customers and partners who have started to leverage Artificial Intelligence technologies, here are three examples: AI-based Decision Making - Connecting to and analyzing data across repositories, applications and devices: AI takes in raw data and converts it into something useful for decision making. Intelligent bots - Helping companies to reduce costs, increase engagement and improve customer service. Robotic Process Automation – Lets you operate high volume, low complexity, routine administrative tasks faster and with more accuracy. (video: Oracle and UiPath) Clearly, AI will be transformative! IT leaders must take action now to employ AI, to deliver critical business outcomes, within their enterprise. After all, computers today are far better at managing other computers and, in general, inanimate objects or digital information. Now with advances in Ml based algorithms, they are getting better at managing human interactions. AI will not completely replace humans, however, I do see us working together, side by side. Consider what it will take to truly have your own personal virtual assistant – imagine how much time you will save, how your productivity would increase and much more …. I believe AI will help augment and automate systems and processes, making us more productive, efficient, while gaining the insights to work and live smarter. And as billionaire Microsoft co-founder Bill Gates recently quoted "… we can look forward to the idea that vacations will be longer at some point.” He continued on to add, " AI is simply better software . . . with AI, you will be far more efficient in using resources, you will be far more aware of what is going on, and it is very cheap now because computers can see and hear as well as humans can." (source: CNBC) Now who doesn't want more vacation?!?!?! In the coming weeks, we will explore these ideas on the launch of our NEW Oracle Cloud Cafe Podcast series: A Practical Path to AI. In this series we will explore how enterprises of all sizes are transforming their business operations with AI - augmenting their decision making capabilities and automating their processes. We’ll share direct insights from our customers and partners and discuss how you can get started. AI is here, let’s embrace it and learn more at: https://www.oracle.com/cloud/connect-and-extend/index.html  

Authored by: Rimi Bewtra, Sr Director of Product Marketing, Oracle Cloud Business Group Imagine a day when we each have our very own personalized intelligent bot or virtual assistant? Our personal...

WebCenter

Oracle WebCenter Sites Docker Image

You always wanted a lightweight environment to build solutions with Oracle WebCenter Sites. We heard you loud and clear. Introducing the Oracle WebCenter Sites Docker image... Jump Start Kit, aka JSK, was shouldering this responsibility all these years. However, you wanted an environment that closely matched the characteristics of the Test, Management, and Production systems in terms of the database and application server apart from WebCenter Sites server itself. This enables finding potential issues faster, rather than having to wait until your solution deploys to the higher systems, tested, and hopefully discovering soon enough. You can build self-contained WebCenter Sites Docker image to include Sites, Oracle Database, and WebLogic Server. Alternatively, you may build one with just WebCenter Sites server and WebLogic server, and use an external database. You can build WebCenter Sites Docker image in 4 steps: Download— Scripts that build WebCenter Sites Docker image from GitHub Oracle Database & Oracle Fusion Middleware Infrastructure Docker images WebCenter Sites 12c install binary Build WebCenter Sites Docker image Start Oracle Database and WebLogic Server Admin containers Start WebCenter Sites managed container Bonus step.  Happy Development... In this blog, I’ll outline the main steps very briefly. Full instructions to build and run WebCenter Sites Docker container is available on GitHub.  The Readme has a FAQ section with answers for common questions. Download the required stuff Head over to GitHub and download the scripts you’ll use to build the WebCenter Sites Docker image—   git clone https://github.com/oracle/docker-images.git Next, download Oracle Database and Oracle Fusion Middleware Infrastructure Docker images. You need to tag these images so that the script picks these images up—   docker pull container-registry.oracle.com/middleware/fmw-infrastructure:12.2.1.3   docker pull container-registry.oracle.com/database/enterprise:12.2.0.1 Download WebCenter Sites 12.2.1.3 install binary into this folder. You’re all set to start building WebCenter Sites Docker image. Build the Docker Image With all the required files in place, you can build the WebCenter Sites Docker image with this command—   sh buildDockerImage.sh -v 12.2.1.3 The script takes about 45 minutes to complete this step, which involves setting up WebCenter Sites' RCU, configuring domain, and WebLogic Admin container. Crank things up Now that you’ve created the WebCenter Sites Docker image, it’s time to kick things off. Start the Database container and watch until it completes booting up—    docker run -d --name … --network=… -p … --env-file … database/enterprise:12.2.0.1 Soon after, start the WebLogic Server Admin container. As with the database, watch until the Admin server is ready—    docker run -d --name … --network=… -p … -v … --env-file … oracle/fmw-infrastructure:12.2.1.3 Run this command to start WebCenter Sites managed container—    docker run -d -t --name … --network=… --volumes-from … -p … --env-file … oracle/wcsites:12.2.1.3 /bin/bash -c "/u01/oracle/sites-container-scripts/startSitesServer.sh; /bin/bash" Once WebCenter Sites starts up, you can access it from your browser. Open http://<host:7002>/sites That’s It You can use WebCenter Sites Docker container for development. If you want the entire development team to use this container, you can do that too with WebCenter Sites' Developer Tools. Again, Happy Development!     Notes Support Information for Oracle WebLogic Server and Oracle Fusion Middleware Running in Docker Containers (Doc ID 2017945.1). Supported Virtualization and Partitioning Technologies for Oracle Fusion Middleware.   Co-authors Ashish Chalak Senior Member Technical Staff, Oracle WebCenter Sites Engineering Ashish Chalak is a Senior Member Techincal Staff at Oracle, interested in DevOps Engineering and Java Development. He loves discussing DevOps, Java, Cloud Computing, and Software Development. Ashish considers himself a software engineer, and is convinced that we all can create a better world for people with better software. Vedesh Mohandas Senior Member Technical Staff, Oracle WebCenter Sites Engineering Vedesh Mohandas is passionate about Cloud Computing, DevOps and likes to actively talk about them. He believes that any problem, however complex it may look can be broken down into simpler sub problems with thorough analysis. Proficient in Java, Shell scripts. Helping with queries that come under his area of expertise is something that he enjoys doing.

You always wanted a lightweight environment to build solutions with Oracle WebCenter Sites. We heard you loud and clear. Introducing the Oracle WebCenter Sites Docker image... Jump Start Kit, aka JSK,...

The Power of Oracle PaaS

Co-authored by Jay Chugh and Padmini Murthy The Power of Oracle PaaS From cloud computing discussions, you know that Platform is THE underlying force that turns bright enterprise ideas and prototypes into fully functional applications. It’s the platform that decodes all layers of complexity to rapidly build a new application or cost-effectively modernize an existing application. The platform offers front-end tooling with various frameworks and languages to tee-up the application logic. It ties in data services such as relational databases, NoSQL databases, Big data platforms such as Hadoop and Spark to manage large volumes of data, and ensures integration with other applications and systems through open source and proprietary tools and technologies. The platform also makes the app ‘intelligent’ by building analytics driven by AI and ML. When the entire power of the platform is offered as a fully-managed and cohesive set of cloud services, it becomes Platform as a Service (PaaS). Mindshift to a DevOps Culture There’s a fundamental mind shift happening in enterprise IT today. Development and IT have traditionally had distinct charters; Development focused on building and deploying the application while operations was mainly concerned about standardization, security, and performance. But with digital transformation as the mega movement, there was a need to change how applications were built and deployed. Enterprises cared about faster time-to-market, developers cared about faster release cycles by automating the build-deploy-operate process with CI/CD, and IT operations cared about standardization and performance. All of this converged with the DevOps tool ecosystem, and a new DevOps culture and organizational design inside the enterprise. Consequently, businesses such as Instacart, Lyft, and others are taking on a DevOps and microservices approach by building and releasing features rapidly while keeping operational constraints in mind. But now the platform has to be flexible enough to support the needs of the new DevOps organization. Oracle PaaS – Designed for the Modern DevOps Enterprise You’ve heard about Oracle’s SaaS and database offerings. We even announced the world’s first self-driving database at the Oracle OpenWorld 2017. But the underlying ‘force’ that enables you to extract even greater value from your SaaS and on-premises applications is Oracle’s Platform as a Service (PaaS). It is a highly differentiated platform that enables enterprises to accelerate innovation for all applications and IT needs. The Oracle Cloud Platform (PaaS) is a comprehensive, standards-based, fully integrated combination of Oracle and other open source technologies to build, deploy, migrate and manage a variety of different application workloads in the cloud at a significantly lower operational cost. And, we’re going to offer five reasons why you should choose Oracle PaaS for your Application Development needs. 1.    Optimized for Java workloads and Oracle Database – no surprise here. Oracle has a strong Java legacy, and Oracle’s database has been perhaps the first and the most powerful engine driving enterprises for many decades. Oracle continues to innovate with the self-driving and fully autonomous database (as announced in the Open World). And all its Java and database customers can now take advantage of Oracle’s superior performance and capabilities without the operational hassle of managing them. By using Oracle’s automated and enterprise-grade PaaS, enterprises can modernize existing applications or build new Java-based applications, with integrations into security, management, monitoring combined with Java and database diagnostics capabilities. 2.    Runs on Enterprise-grade Oracle Cloud Infrastructure – Oracle provides a combination of a highly performant and secure cloud infrastructure with flexible, on-demand options for storage, compute, and network and Oracle’s database layer makes it a powerful platform to run all enterprise workloads. Oracle’s enterprise-grade customers are highly regulated industries that are running Oracle’s PaaS on OCI dedicated compute or Cloud@Customer, and have vouched for this combination of high-performance, differentiated infrastructure layer with the power of the complete PaaS platform. 3.    Offers complete support for Containerization on Bare Metal/VM or a combination thereof – we talked about DevOps and how it is changing some of the App Dev equations. DevOps has instituted faster time to market with automation via CI/CD, a microservices/serverless architecture and an ecosystem of different open source tools that offer monitoring, management, governance and scaling of these applications seamlessly. Oracle’s PaaS can utilize Oracle bare metal compute, GPU compute, virtual machine, or Docker containers for the underlying infrastructure. Containers ensure more portability of the application for developers from their on-premises development environments to the cloud. Oracle has also introduced a Container Native application platform that offers end-to-end automation of DevOps pipelines, along with container orchestration and management. The containerized application can run either inside virtual machines or a more secure and highly-performant bare metal infrastructure to avoid virtualization penalties. There can also be a combination of the two approaches based on the desired SLA for various microservices that constitute the application. This makes Oracle’s Container Native offering a highly differentiated one. 4.    Operates as a cloud-agnostic solution with flexible deployment options – unlike our other competitors, Oracle offers complete flexibility to move and operate workloads between different clouds. Oracle also offers various deployment options with public or private clouds or cloud @customer where we take the cloud solution behind the firewall at the customer’s data center. 5.    Supports all modern application development extension constructs like Blockchain, IoT, Chatbots (powered by AI and ML) –  this discussion wouldn’t be complete without talking about some of the bleeding-edge technologies like Blockchain and Chatbots (that are powered by AI and ML). Oracle’s PaaS is designed to seamlessly migrate and extend any enterprise application and enable Chatbot, Blockchain or IoT for it. Oracle recently launched Oracle Blockchain Cloud Service (BCS) supported by the Hyperledger Fabric. It also made several advancements to its AI enabled Chatbot technology using NLP, AR/VR again announced at the Open World. If you’d like to learn more about Oracle PaaS, click here, and sign up for a free trial. So no matter where you are in your cloud journey, Oracle can meet you there with a foundational offering known as Oracle’s Platform as a Service (PaaS). Please refer to Dave Donatelli’s six journeys to the cloud, Steve Daheb’s perspective and strategy for the journey to the cloud, and Amit Zavery’s vision of the power of Oracle PaaS! We hope to meet you in your journey to the cloud!

Co-authored by Jay Chugh and Padmini Murthy The Power of Oracle PaaS From cloud computing discussions, you know that Platform is THE underlying force that turns bright enterprise ideas and...

Content and Experience

Adopting a Multichannel Content Management Strategy

Authored by Mariam Tariq, Sr. Director, Product Management, Oracle In my last blog post, I reviewed a survey on content management that showed that more companies are thinking of content beyond usage in web and email.  New innovative channels such as voice-activated devices, chatbots and augmented reality necessitate the rethinking of traditional content management and moving towards a model where content managers easily create and manage content for reuse across multiple channels. It is critical for companies to think about a modern content management implementation namely, cloud-native CMS while reconciling the significant investments made in legacy Web Content Management (WCM) systems. Most legacy WCM systems run on-premise or at best as a hosted service. In my experience talking with many IT and Marketing executives, even those in regulated industries like healthcare and financial services, most recognize that a cloud implementation of WCM is the future. WCM is one of the last holdouts when compared to other enterprise applications like HCM, ERP, and CRM that are not predominantly cloud-based. A cloud CMS solution enables freeing of valuable IT resources from installing, managing and updating the CMS.  Other benefits include elastic scaling and built-in caching.  Of equal or more importance in a cloud-native CMS, there is the opportunity for software vendors to innovate more quickly and release more frequent feature updates. A gradual approach to adopting cloud for CMS is entirely possible. It’s not necessary or even advisable to rip and replace an existing on-premise WCM. A cloud solution can complement an existing WCM and be an accessible source of content for use across all applications. Developers of mobile apps, social marketers, campaign managers, commerce/merchandizing managers can all easily access the central content system to build experiences. Watch the following videos to see how Oracle’s Content and Experience Cloud enables centralizing assets for use across multiple channels: As shown above, there is one place to manage all content including digital assets and structured content. Content collaboration across teams, tagging, workflow, search, content definitions, and annotations are a handful of the features that support efficient content management. Content delivery is possible both through native integration of content into other applications and through Content-as-a-Service APIs. An on-premise system should also be able to leverage the cloud content alongside any natively created content in the CMS. For example, Oracle WebCenter Sites has an asset reference feature that enables external content to be seen within WebCenter Sites and then accessed and dragged and dropped into web pages (shown here). Content managed in Oracle Content & Experience Cloud (CEC) is one example of referenceable content accessible from within WebCenter Sites. Organizations should think along the lines of 'Plug and play channels' - central content management and content delivery into any experience.  Multiple, distributed applications - WCM, portals,  email, mobile applications, chatbots, voice devices, etc. - consume the content from one place to deliver experiences, thereby driving an efficient content operation.

Authored by Mariam Tariq, Sr. Director, Product Management, Oracle In my last blog post, I reviewed a survey on content management that showed that more companies are thinking of content beyond usage...

Content and Experience

DX Quarterly Summary FY18Q2

We are happy to announce we are going to start doing a DX quarterly summary blog post, where each quarter we will bring you the latest announcements, product features and happenings in our Digital Experience space! To kick off Q2, I recently sat down with Karin Cheung, Director of Product Management, Oracle, to get her insight into the latest Content and Experience Cloud news. Q: Can you summarize the major accomplishments achieved this quarter? A:   We’ve had a lot of excitement at Oracle Open World in October with key announcements for our Content and Experience portfolio, including omni-channel content management and enhancing applications through seamless content exchange.  Check out our Oracle Content and Experience you-tube channel to see our latest demos.  You’ll learn how omni-channel content publishing makes it easy to have consistent user experiences across mobile, chatbots, IOT devices like Alexa, and even through augmented reality.  You’ll also see how Content and Experience enriches applications like Oracle Service Cloud and Oracle Commerce Cloud, to drive efficiency and collaboration across lines of business.    Q: Were there any great customer stories that you would like to share with our readers?  A:  It’s so hard to choose, but I’d like to highlight a couple customers with very different use cases that are both great examples of how Content and Experience can help change your business.   First is Turning Point – they are a UK-based charity whose mission is to provide services for patients dealing with substance misuse, mental health and other challenges.  And for them, the ability to reach their patients anytime, anywhere is extremely important and time critical.  And Content and Experience helps them innovate across new digital channels to extend their customer reach, and help contect with patients on any channel.  Another great customer is AFG, one of Australia’s largest mortgage broking groups and leaders in financial solutions.  AFG’s goal is to have a frictionless customer experience, so that customers can spend their time making decisions about the right loan, rather than being overwhelmed by the loan process itself of managing paperwork and approvals.   Our Oracle solution helps AFG meet these goals by streamlining the loan approval process with faster and better quality customer responses, and significantly improved data and analytics.  Q:  What are some key content management challenges that companies should be thinking about today? A:  Great question.   Over the years there’s been an explosion of content, with a proliferation of new content sources, technologies and channels.  And that makes managing content increasingly complex.   Just think about how many new applications are popping up today.  For years, websites and e-mail were the primary channels of interaction.  But now we have mobile apps, social networks, digital signs, augmented reality apps, voice-driven devices… all which need content.   While traditional content management challenges still exist, like inefficient team collaboration or having a hard time finding content, the new and biggest pain has become the inconsistency of content used across these multiple channels.  Whether surfing the web, on a mobile phone, or standing in a store looking at a digital display, content consistency is key to how successfully you can engage your audience.  For more information, check out the following blog post by my colleague Mariam Tariq: “Survey Shows Lack of Centralized Content Management is a Pain for Many Companies”.  Q: What else should people know about Content and Experience Cloud? A: The expansion of new engagement channels, along with distributed teams across the organization who need to access that content, necessitates the need for a content hub.  This content hub then provides a single source of truth for content across all channels, with the ability to curate from other content repositories and applications as needed.  The key is that this content hub isn’t tied to any specific channel or presentation layer, but is all about the content itself and the reusability of that content.  A content strategy that enables content centralization, decoupled content, and API access to content is essentially to achieving an efficient content process across all channels of engagement.  This is what Oracle Content and Experience Cloud is all about.  It’s not about retrofitting an existing CMS to adapt to a new world of content proliferation.  Content and Experience is here as a new service built from the ground up to create a truly multichannel content hub. Learn more about Oracle Content and Experience Cloud at https://cloud.oracle.com/content and our YouTube channel.   

We are happy to announce we are going to start doing a DX quarterly summary blog post, where each quarter we will bring you the latest announcements, product features and happenings in our Digital...

Oracle at the 2017 Gartner Application Strategies & Solutions Summit

The premier conference on app strategy, innovation and customer experience Oracle is a proud to be a Platinum sponsor of the Gartner Application Strategies & Solutions Summit December 4-6, 2017 in Las Vegas, NV.  The ultimate digital experience is where mobile apps, business applications, customer data and real-time analytics come together. At Gartner Application Strategies & Solutions Summit 2017, you’ll explore the intersection of topics such as agile, CRM, event-driven architecture, CX and UX strategies. Attend the Oracle Featured Solution Provider Session: Date:  Monday, December 4, 2017 | 12:15 p.m. Location:  Octavius 10 You won’t want to miss this session as our customer speaker and industry thought leader Duane DeBique, Financial Applications IT, Sinclair Broadcasting, will be talking about RPA, Chatbots and AI and will demo his fresh new Conversational AI to showcase his vision of a unified experience for his marketing consultants and their customers who are advertisers and agencies. Additionally, Vikas Anand, Vice President, Oracle Integration, Process and API Product Management, will showcase some great demos around Integration, Adaptive Case Management, and Robotic Process Automation. Session title: Digital Transformation with Bots, RPA, API-First Design, and Integration Session abstract: Differentiation and business agility are built, not bought. Digital transformers across industries and in firms of all sizes are delivering enterprise-grade innovations faster with Oracle’s platform for low- and no-code automation and API-first development. This session reveals proven ways to get quick wins while reducing risk and training costs. Learn how APIs and microservices enable you to assemble pre-built components, analyze outcomes in real-time, and monetize technical disruptions such as Blockchain and conversational commerce. Customer Speaker: Duane DeBique, Financial Applications IT, Sinclair Broadcasting Oracle Speaker: Vikas Anand, Vice President, Oracle Integration, Process and API Product Management In addition to our session, attendees will have the opportunity to meet with Oracle experts in a variety of other ways, including demonstrations during the showcase receptions and an attendee lunch. Stop by the Oracle booth #201 and chat with product experts to learn how to: Accelerate integration for SaaS and on-premises application integration Manage, secure and monetize your APIs with zero-code Simplify the development and deployment on cloud-native applications Drive cognitive insights, social, and conversational interactions Booth Hours Monday, December 4 – 12:00 p.m. to 3:00 p.m. Monday, December 4 – 5:30 p.m. to 7:30 p.m. Tuesday, December 5 – 12:00 p.m. to 3:00 p.m. Attendee Lunch Wednesday, December 6 Have lunch with Daryl Eicher, Product Marketing Director – Process Cloud Service, where he will moderate an informal discussion on Bots, RPA, API-First Design, and Integration with attendees over lunch. All participating exhibitors will be assigned a table which will be noted on a sign at the entrance to the attendee lunch on Wednesday. We hope to see you in Vegas!

The premier conference on app strategy, innovation and customer experience Oracle is a proud to be a Platinum sponsor of the Gartner Application Strategies & Solutions Summit December 4-6, 2017 in Las...

Content and Experience

Survey Shows Lack of Centralized Content Management is a Pain for Many Companies

Authored by Mariam Tariq, Sr. Director, Product Management, Oracle At Oracle OpenWorld 2017, the Oracle User Experience team administered a survey to learn about how companies are approaching content management across multiple applications.  For years, websites and email were the primary channels of interaction for both B2B and B2C companies. Mobile applications later entered the mix along with social networks. But now we also have chatbots, digital signs, kiosks, augmented reality apps, voice-driven devices, and other IOT apps – all of which need content.  The intent of the survey was to get some insights into how organizations are managing content across multiple channels and understand any challenges in doing so. Survey respondents were screened to only include those who had a role in managing content either on the IT or Business side. Over 100 qualified responses were received with about 75% of those in an IT or Development role and 25% representing the Business side. The results offered some interesting insights into where companies are at in their strategies around content. First off, a majority of the respondents at 49% indicated having a challenge with managing content across channels. 28% said it wasn’t a problem and 23% were neutral (indicating it was not a big problem but still a relevant issue to the company.) The channels (outside the main .com) for which the respondents indicated content needs to be managed are indicated in the next chart. The responses show that companies are in fact implementing and innovating on new channels of engagement in additional to using traditional ones. Survey respondents were asked to specify what issues they face related to content management. The biggest issues cited include inconsistency of content across channels and the inability to find content. The lack of centralized content management contributes heavily to the issues cited. Centralized content is an important consideration for any company engaging its customers across multiple channels. In fact, the survey showed that content consolidation was seen as important by most. Respondents were asked to rate the importance of content consolidation across all channels on a scale of 1 to 10 (with 10 being very important). A fairly high number, 77%, rated this 8 or higher. The proliferation of engagement channels, along with distributed teams across the organization who need to access the content, necessitates the need for a content hub.  A content hub provides a single source of truth for content across all channels. The content hub could curate content from other repositories of legacy content leading to one single place where all managers and developers search for and utilize content. A content hub supports content reuse and should not be tied to a specific channel. External applications would pull content from this repository either programmatically or by business teams searching the hub and copying or referencing the content. We did see evidence that some companies are taking initial steps towards centralizing content. The survey included a question on how content was managed by organizations for their mobile applications. As many as 36% of respondents indicated using the REST APIs of their existing web content systems to reuse content. An API approach to managing content supports the notion of a decoupled content management system, where content can be managed independent of presentation (most notably embedded in html pages for websites). However, for this same question on managing content for mobile apps, another 53% indicated using a separate database or cloud storage to manage the content. This is precisely the kind of setup that leads to the content management challenges mentioned earlier.  Implementing a central content hub would drive a centralized process for management of content. Overall, the survey clearly showed that content management across multiple channels is an issue that more companies will have to start thinking about. A content strategy that enables content centralization, decoupled content, and API access to content is essential to achieving an efficient content process across all channels of engagement. This is what we’re supporting with Oracle Content and Experience Cloud. Content & Experience Cloud is not adapted from an existing CMS but built ground up, in the cloud, to support a true multichannel content hub.

Authored by Mariam Tariq, Sr. Director, Product Management, Oracle At Oracle OpenWorld 2017, the Oracle User Experience team administered a survey to learn about how companies are approaching...

Oracle OpenWorld

Amit Zavery Recaps OOW 2017

...this just the beginning; much more to come! AUTHOR: AMIT ZAVERY, SENIOR VICE PRESIDENT, ORACLE CLOUD PLATFORM It was a whirlwind of a week, and the weeks leading up to it were no different, but what I will remember most about Oracle OpenWorld 2017 are the customers, partners, press and analysts’ discussions and their sense of enthusiasm, and excitement about the technology innovations from Oracle. This year I was especially proud of how we showcased our INNOVATION!  Innovation, not just from our engineering teams but also from our customers and partners who are using Oracle Cloud Platform in unique and, often, inspiring ways. Over and over I heard customers comment about how their organizations are transforming their organizations with Oracle Cloud.   At our annual Oracle Cloud Platform Innovation Awards Event, we had a chance to honor many of these customers –organizations of all sizes and spanning across industries and countries. Among the recipients were Anthem, AT&T, Australian Finance Group, LinkedIn, National Pharmacies, Santander, Subaru of America, Veritone and many others, also featured in this Press Release: Oracle Announces 2017 Cloud Platform Innovation Award Recipients Alongside our customers and partners, Oracle has embraced the Cloud journey. We have adopted modern, open and agile development cycles and are delivering comprehensive, open, integrated and easy to use cloud platform that meet the needs of IT, Developers and line of business. In his keynote, Oracle President Thomas Kurian shared highlights across Oracle’s Integrated Cloud Platform (press release here) I was personally very proud of the latest innovations we introduced across Oracle’s PaaS and IaaS offering around AI, API Management, Application Development, App Integration, Big Data Platform, Blockchain, Business Analytics, Chatbots, Data Integration, IoT, Management, Security and much more. Here are just a few of the press releases: Oracle Expands Open and Integrated Cloud Platform with Innovative Technologies  Oracle Delivers Major Innovations to Oracle Cloud Platform’s Application Development Portfolio  Oracle Launches Enterprise-Grade Blockchain Cloud Service   Oracle Announces Industry’s First Cloud-Native, Intelligent Security and Management Suite  Only Oracle Can Deliver Pervasive Artificial Intelligence Across all Layers of the Cloud  Oracle Introduces AI-Powered Intelligent Bots to Help Enterprises Engage Customers and Employees   Oracle and Chatbox Collaborate to Bring Instant Apps to AI-powered Oracle Intelligent Chatbots  Oracle Transforms IT Security and Management with New Machine Learning Capabilities  Oracle Cloud Platform Innovates to Power Big Data at Scale The excitement and energy at this year’s Oracle OpenWorld was felt everywhere with “standing room only” or “overflow rooms” to accommodate interest from the Oracle OpenWorld attendees. This was exactly what happened at our Oracle Code Keynote session where we had over 1500+ attendees. As part of this keynote, we had a chance to showcase number of demos and overviews of our latest developer tools that include API design and management, Chatbots, Blockchain, and their “serverless” offerings.  I also had a chance to invite Slack’s Buster Benson, head of product, on stage to share more about Slack’s messaging platform and how our Intelligent Bots capabilities are tightly integrated with the Slack messaging platform. It was gratifying to see the continued enthusiasm of developers and interest in Oracle’s standards based solutions and commitment to supporting Openness and Choice. At OOW17, Oracle’s innovations came to life as the team showcased these solutions with an end-to-end real world scenario with mobile chatbots, blockchain, integration, big data management and security management in my Platform-as-a-Service (PaaS) strategy and roadmap session. And, I’d be remiss not to thank Brian Simmermon, VP & CIO of Subaru of America, Inc., who made it from the airport just 5 minutes before the session to share the company’s incredible Cloud transformation story. Here’s a video of the session for those interested. The Emerging Technologies session showcasing our latest transformative technologies was also met with equal enthusiasm by the OpenWorld attendees. As you can see, this OOW17 was exceptional! In case you missed something at Oracle OpenWorld 2017, be sure to catch the on-demand webcasts of our Keynotes and General Sessions at: https://www.oracle.com/openworld/on-demand.html

...this just the beginning; much more to come! AUTHOR: AMIT ZAVERY, SENIOR VICE PRESIDENT, ORACLE CLOUD PLATFORM It was a whirlwind of a week, and the weeks leading up to it were no different, but...

#OOW17 the #bestoneyet!

Author: Rimi S. Bewtra, Sr. Director, Oracle Cloud Business Group … here are just a few of my highlights! WOW … I am not even sure where to begin … this Oracle Open World was AWESOME!!!!! And if by chance you missed it then catch one or more of the replays: (Larry Ellison, Mark Hurd, Thomas Kurian, Dave Donatelli) This year was all about Innovation – across areas like AI, Chatbots, App and Data Integration, APIs, Robotic Process Automation, IoT and Content and Experience Management … and few other things like Blockchain, Autonomous Database and Security and Management in the Cloud also got some attention J but I will keep my focus and highlights on the areas I manage and am most familiar with and let my colleagues share their own highlights. So much going on this year, here are just a few of my highlights! No matter where you went, you probablhy heard the buzz and hopefully caught one or more of our sessions on:  #AI, #APIs, #BigData #Chatbots, Content & #ExperienceMgmt Integration (App and Data), #IoT, and #RoboticProcessAutomation Leaping off of our global Chatbots launch, our Intelligent Bots were everywhere! Across all major keynotes the attention was on AI powered Chatbots as the new engagement channel to enhance customer and employee experiences. There were press releases on Oracle’s AI –powered Intelligent Bots and strategic partnerships with both Chatbox and Slack.    Oracle Introduces AI-Powered Intelligent Bots to Help Enterprises Engage Customers and Employees Oracle and Chatbox Collaborate to Bring Instant Apps to AI-powered Oracle Intelligent Chatbots Reuters: Slack locks down Oracle partnership targeting enterprises CNBC: Slack is partnering with Oracle to offer new in-app business bots ComputerWorld: Slack and Oracle move to collaborate on business app chatbots  You are going to continue to hear a lot more so if you have taken 30 minutes to watch our Launch Webcast and visit www.oracle.com/bots - it is well worth the time. More than anything #OOW17 was about innovation, sharing our customer successes and Oracle’s strategy and vision! I was inspired by the kids from Design Tech High School – these students are teaching Silicon Valley a few things. Clearly there is a lot to look forward to and this next generation of entrepreneurs have already started to lead the way.  The pace of innovation is not slowing down. But one thing is certain, with Oracle Cloud, we are committed to supporting our customers throughout their Cloud journey, no matter where they are. Our Cloud Platform innovations:   Oracle Expands Open and Integrated Cloud Platform with Innovative Technologies Oracle Cloud Platform Innovates to Power Big Data at Scale More than anything across all areas it was our customers and partners that showcased the power of the Oracle Cloud Platform. Organizations, our customers, big and small and across industries, like Australia eBay, Exelon, Financial Group, CoreLogic, National Pharmacies, Orb Financial, Paysafe, Sinclair, Subaru of America, The Factory, Trek Bicycles, Trunk Club, Turning Point and so many others, shared their stories about how they have embraced their Oracle Cloud to lead their industry, and embark on their own digital transformation journeys. Customers shared how they are leveraging Oracle Integration Cloud to connect their SaaS and on-premises applications and orchestrate end to end process automation and leveraging 100+ out-of-the-box cloud adapters, and tooling for visual application development. With Oracle Data Integration Platform Cloud organizations are able to easily integrate new sources of data in any format to help eliminate costly downtime, accelerate data integration for analytics or big data, and improve data governance. And whether you were at one of our largest Developer focused Oracle Code events which drew over 1500+ attendees or one of our standing room only general and conference sessions, you probably got a glimpse of our most complete API management cloud solution to design, govern, manage, analyze, monetize, and secure APIs in a true hybrid deployment. Oracle’s API Platform Cloud now includes Apiary and provides developers the ability to prototype, test, document and manage their APIs with industry standards such as OpenAPI and API Blueprint. Now I could go on and on, but let’s save something for future blogs -- before I end I must call out our partners. They drove the customer successes by helping our customers embark on their journeys – here are just a few of the ones that I had the pleasure of working with -- Auraplayer, Avio,  Cognizant, Fishbowl, Rubicon Red, SunetraTech, Sofbang, TetraTech along with of course Deloitte, Intel, PWC, Tata Consultancy Services, Accenture, Fujitsu, Infosys, and Wipro. Hopefully all of you had a chance to experience #OOW17 the #bestoneyet! Check out the Keynote replays (Larry Ellison, Mark Hurd, Thomas Kurian, Dave Donatelli) and get ready to hear much more from Oracle – this year’s #OOW17 #notwahatyouexpected from Oracle. With the help from our customers, partners we are able to showcase how technology in transforming companies and industries – we were able to   Explore Tomorrow, Today! P.S. Mark your calendars, #OOW18 promises to be #evenbetter!

Author: Rimi S. Bewtra, Sr. Director, Oracle Cloud Business Group … here are just a few of my highlights! WOW … I am not even sure where to begin … this Oracle Open World was AWESOME!!!!! And if...

Content and Experience

Oracle Named the Only Leader in The Forrester Wave™: Digital Experience Platforms, Q3 2017

The Forrester Wave™: Digital Experience Platforms, Q3 2017 report has been released, and Oracle has been named the only leader based on current offering, strategy, and market presence! Forrester evaluated 14 vendors and to be included, vendors must have: a portfolio of strong products comprising digital experience platforms; prebuilt integration among the products in the portfolio; reference customers with at least $500 million in revenue; and mindshare among Forrester's enterprise customers. According to the report, “Oracle's platform benefits from the biggest portfolio and heavy cloud refactoring. Based in Redwood Shores, California, Oracle has one of the broadest portfolios — including, content, commerce, marketing, data, analytics, and customer care — of any vendor we evaluated. As one reference told us: ‘No one else has the length and breadth of integration and future development dollars. I think Oracle is in this for the long haul.’ The platform still lacks strong customer analytics and digital intelligence tools, and customers still complain about the complexities of their setup experience.” Oracle is an expert in CX technology, Cloud IT, and has developed practical Artificial Intelligence (AI) technology that’s embedded in our applications. We focus on simplifying technology decisions and usage so businesses can focus on innovation and exceed their skyrocketing customer expectations. Nathan Joynt, CX Cloud Business Group Content Director wrote in a blog post about five reasons Oracle is the best partner of choice for every aspect of CX strategy and digital transformation. I've highlighted 2 of them below.  Reason #1: Oracle CX Cloud Suite is the most complete, connected, and configurable offering to leverage across any industry or business model. The implications of a complete, integrated suite of cloud-based CX technologies is that businesses will immediately save more money and have the ability to incrementally increase revenue all while empowering their workforce to develop preferred customer experiences. In their recent report, “The Forrester Wave™: Digital Experience Platforms, Q3 2017”, Forrester mentions Oracle as the sole leader. Forrester states current market activity well: “The digital experience platform market matters because companies are looking to provide digital customer experiences across every step of a customer's journey. And that requires software that spans marketing, commerce, service, analytics, and more … Oracle has one of the broadest portfolios — including, content, commerce, marketing, data, analytics, and customer care — of any vendor we evaluated. As one reference told us: ‘No one else has the length and breadth of integration and future development dollars. I think Oracle is in this for the long haul.’" Reason #2: Industry analysts list Oracle CX applications in market-leading positions in over 29 individual reports. These individual analyst reports prove Oracle offers best-in-class technology with over 20 individual CX applications across sales, marketing, service, and commerce lines of business. Oracle understands that the creation of an integrated CX technology suite may be an iterative process, addressing functional CX needs across the organization. Therefore, Oracle’s applications are modular, scalable, and highly configurable, seamlessly fitting together to serve ever-changing business requirements. "At Oracle, we feel any organization looking at CX in a more strategic and considered manner is going to favor the completeness, integration, and depth of the CX Cloud Suite to help in their business transformation by incorporating innovations, applications, and services from Oracle to help them deliver better customer experiences." --Des Cahill, Oracle Head of CX Learn more about Oracle's suite of smarter CX technology offerings: Read The Forrester Wave™: Digital Experience Platforms, Q3 2017 Also, consider reading Forbes: Oracle's Roadmap For Exceeding Customer Expectations

The Forrester Wave™: Digital Experience Platforms, Q3 2017report has been released, and Oracle has been named the only leader based on current offering, strategy, and market presence!...

Oracle OpenWorld

Oracle Cloud Platform: Simplify Your Move to the Cloud

As Senior Vice President of Oracle Cloud Platform and Oracle Middleware, Amit Zavery connects frequently with executives from various customer organizations to better understand their needs, hear their feedback and drive Oracle Cloud Platform’s strategy accordingly. Oracle customers are continuously pushing the boundaries of what’s possible by driving innovation with the Oracle Cloud Platform.  The underlying foundation of Oracle Software-as-a-Service (SaaS) applications, Oracle Apps Unlimited and the linchpin for extensions to third-party and legacy applications, there are many success stories to be told about the Oracle Cloud Platform. So, whether you are just starting on your journey to the Cloud, are well underway or exploring the edge of innovation, be sure to not miss the one session at Oracle Open World this year that outlines the strategy and roadmap for Oracle Cloud Platform. Hear first-hand from Oracle SVP, Amit Zavery, on the latest advancements across the Oracle Cloud Platform portfolio and what that means for you and your organization. Be there to see Oracle’s transformative technologies in action and catch the latest product announcements in person. So, mark your calendar today and bookmark the session using My Schedule. GEN7119 General Session: Oracle Cloud Platform Strategy and Roadmap Monday, Oct 02, 1:15 p.m. - 2:00 p.m. | Yerba Buena Center for the Arts (YBCA) Theater Tweet along using #OOW17 #PaaS

As Senior Vice President of Oracle Cloud Platform and Oracle Middleware, Amit Zavery connects frequently with executives from various customer organizations to better understand their needs, hear...

Key Sessions to Attend Monday at Oracle OpenWorld

With Oracle OpenWorld just a few days away, most of us are busy trying to build itineraries on My Schedule to maximize the learning and networking opportunities at the conference. As someone who has been going to this conference for more than a decade (!), these are my 3 tips: Browse through the Session Catalog in advance and add the sessions that are of interest to My Schedule, Don’t miss the opportunity to network in between the sessions, during lunch hours and especially at the Experience (formerly known as Oracle DemoGrounds), and Wear comfortable shoes! That said, if you are a technologist and are interested in Platform-as-a-Service (PaaS) and middleware topics, here are some of the key sessions you wouldn’t want to miss on Monday: GEN7119 General Session: Oracle Cloud Platform Strategy and Roadmap Monday, Oct 02, 1:15 p.m. - 2:00 p.m. | Yerba Buena Center for the Arts (YBCA) Theater Hear first-hand from Oracle Senior Vice President, Amit Zavery, on the latest innovations, product strategy and his vision for Oracle Cloud Platform. GEN7158 General Session: Building Modern Applications Using Microservices, Containers, APIs, and Chatbots Monday, Oct 02, 3:15 p.m. - 4:00 p.m. | Marriott Marquis (Golden Gate Level) - Golden Gate A Oracle executives, Siddhartha Agarwal, Diby Malakar and Suhas Uliyar take the stage in this session to discuss the latest advances in modern application development. GEN1799 General Session: Oracle Cloud – A Platform and a Path to Cloud Monday, Oct 02, 4:45 p.m. - 5:30 p.m. | Marriott Marquis - Salons 7-9 (Yerba Buena Ballroom) This is your opportunity to hear directly from Steve Daheb, Senior Vice President, PaaS and IaaS Business, on how Oracle Cloud Platform is changing the economics of innovation.  There are a whole host of sessions, hands-on-labs, innovation showcases, workshops, and mini-theater sessions through the day. My recommendation would be to add at least one or more of the following sessions to your Monday agenda. Here you will hear from product executives on strategy and vision for their respective product areas. Stepping up to the New Stack: Oracle Container Native Experience [CON6476] Monday, Oct 02, 11:00 a.m. - 11:45 a.m. | Moscone West - Room 3024 Oracle Integration, API, and Process Strategy [CON7118]  Monday, Oct 02, 11:00 a.m. - 11:45 a.m. | Moscone West - Room 3005 Content and Experience Management: Roadmap and Vision [CON7107] Monday, Oct 02, 11:00 a.m. - 11:45 a.m. | Moscone West - Room 3003 Oracle’s Identity and Security Vision: Powering Next-Gen Digital Transformation [CON6973] Monday, Oct 02, 11:00 a.m. - 11:45 a.m. | Moscone West - Room 3007 The New Frontier: AI-Powered Chatbots [CON7150] Monday, Oct 02, 2:15 p.m. - 3:00 p.m. | Moscone West - Room 3024 The Oracle Analytics Cloud Roadmap [CON6889] Monday, Oct 02, 3:15 p.m. - 4:00 p.m. | Moscone West - Room 3009 Big Data 2.0: A Modern Big Data Cloud Service in the Cloud or On-Premises [CON7127] Monday, Oct 02, 4:45 p.m. - 5:30 p.m. | Moscone West - Room 3001 Do refer to the Session Catalog for detailed listing of the day’s sessions and happy learning!

With Oracle OpenWorld just a few days away, most of us are busy trying to build itineraries on My Schedule to maximize the learning and networking opportunities at the conference. As someone who has...

HelloSign Joins Forces with TekStream Solutions

Authored by: Sarah Gabot, Partner Marketing Manager, HelloSign HelloSign is thrilled to announce its partnership with TekStream Solutions, introducing eSignatures to TekStream’s Process Lifecycle Suite. TekStream’s Process Lifecycle suite leverages Oracle’s Platform as a Service, which allows companies to configure and deploy cloud-based solutions for businesses. It’s designed to automate common business processes without the need of developers, drive process standards across the enterprise, reduce training time, and also reduce risk while increasing efficiency.  To further streamline business processes, TekStream has chosen HelloSign to provide eSignature services seamlessly within Process Lifecycle Suite. HelloSign is committed to powering intelligent business transactions and helping customers do business faster, while TekStream is committed to streamlining processes and it made the partnership an exceptional fit. Customers benefit from a modern process management solution that’s simple to use. Customers of TekStream and HelloSign get the following benefits:  The ability to easily send documents for signature from Process Lifecycle Suite Faster document turnaround time Eliminate the need to print, sign, and scan documents To learn more about TekStream’s integration with HelloSign, check out the recent TekTalk that they had with the HelloSign team: TekTalk: Extending Oracle PaaS with HelloSign. If you’re interested in learning more about this integration, contact TekStream. 

Authored by: Sarah Gabot, Partner Marketing Manager, HelloSign HelloSign is thrilled to announce its partnership with TekStream Solutions, introducing eSignatures to TekStream’s Process...

Oracle OpenWorld

OOW17: Customer and Partner Session Highlights!

This year at Oracle OpenWorld, we have over 50+ sessions featuring PaaS customers and partners, which we’ve highlighted in this blog post. You won’t want to miss hearing directly from our customers and partners as they share their success in their journey to the cloud.  Sunday Sessions Lift and Shift Workloads to the Cloud with Oracle Data Integration Platform Cloud [SUN6653] Julien Testut, Sr. Principal Product Manager, Oracle; Vijay Upadhyay, Director, Arris Group, Inc.; Ravi Muniyappa, IT Business Systems Analyst, Arris Group, Inc. Sunday, Oct 01, 9:45 a.m. - 10:30 a.m. | Moscone South - Room 152 Data Movement Between On-Premises, Oracle Fusion Cloud Solutions, and Salesforce [SUN7286] Nishit Rao, Oracle; Vijay Upadhyay, Director, Arris Group, Inc.; Rajesh Shirali, IT Manager, Arris Sunday, Oct 01, 10:45 a.m. - 11:30 a.m. | Marriott Marquis (Yerba Buena Level) - Salon 14 Run Your Oracle Forms Applications from Mobile Apps and Bots [SUN6829] Mia Urman, CEO, AuraPlayer; Geoff Poremba, Oracle; Grant Ronald, Director of Product Management, Oracle Sunday, Oct 01, 12:45 p.m. - 1:30 p.m. | Moscone South - Room 154 Accelerate Migration to a Cloud Infrastructure with Oracle Data Integration Platform [SUN6896] Thomas Vengal, Oracle; Kalyan Villuri, Sr Manager, Veritas Technologies LLC Sunday, Oct 01, 12:45 p.m. - 1:30 p.m. | Moscone South - Room 156 Oracle Java Cloud Service: How to Estimate Production System Performance [SUN2843] Andrejus Baranovskis, CEO, Red Samurai Consulting Sunday, Oct 01, 1:45 p.m. - 2:30 p.m. | Marriott Marquis (Yerba Buena Level) - Salon 10/11 Oh, the Places You’ll Go: How IIC Found Its Path to the Cloud [SUN7255] Julio Cesar Lima, Head of IT, Inter American Investment Corporation; Aaron Dolan, Consultant / Contractor, AVIO Consulting, LLC; Juan Aulestia, IT Officer, IDB Sunday, Oct 01, 1:45 p.m. - 2:30 p.m. | Moscone South - Room 158 Modernize Your IT Landscape with API-Driven Architectures [SUN5961] Sven Bernhardt, Solution Architect, OPITZ CONSULTING GmbH; Danilo Schmiedel, Solution Architect, OPITZ CONSULTING GmbH Sunday, Oct 01, 2:45 p.m. - 3:30 p.m. | Marriott Marquis (Yerba Buena Level) - Salon 10/11 Monday Sessions End-to-End Cloud: Oracle Cloud Platform with Oracle JET [CON2835] Andrejus Baranovskis, CEO, Red Samurai Consulting; Florin Marcus, Technical Expert, Red Samurai Consulting Monday, Oct 02, 11:00 a.m. - 11:45 a.m. | Marriott Marquis (Golden Gate Level) - Golden Gate A The Future of Content and Process Collaboration [CON7096] Karin Cheung, Oracle; Andrew Mcgee, IT Manager Shared Services, Australian Finance Group Paul Isherwood, CEO, IntraSee, Inc.; Monday, Oct 02, 12:15 p.m. - 1:00 p.m. | Moscone West - Room 3003 Oracle Data Integration Platform Cloud Strategy and Roadmap [CON6646] Jeff Pollock, VP, Oracle; Christian Cachee, VP Data Management & Analytics, Paysafe Group PLC; Connie Yang, Principal MTS, Software Engineer/Architect, eBay Inc Monday, Oct 02, 12:15 p.m. - 1:00 p.m. | Moscone West - Room 3024 How Customers Have Moved from Oracle SOA Suite to Oracle SOA Cloud Service [CON7050] Scott Haaland, Oracle; Narasimha Nethi, Senior Solutions Architect, AICPA Monday, Oct 02, 12:15 p.m. - 1:00 p.m. | Moscone West - Room 3010 How Integration Analytics Enables Insight On-Premises and in the Cloud [CON7015] Simone Geib, Oracle; Robert van Mölken, Senior Integration Specialist, AMIS Services BV Monday, Oct 02, 12:15 p.m. - 1:00 p.m. | Marriott Marquis (Golden Gate Level) - Golden Gate C3 Connect and Extend On-Premises and Cloud Applications [CON6442] Rimi Bewtra, Oracle; Jerry Clark, IT Director, The Factory, A New Dimension LLC; Sreenivasa Setty, VP, Head of Middleware & Cloud Solutions, Sunera Technologies Inc. Monday, Oct 02, 12:15 p.m. - 1:00 p.m. | Marriott Marquis (Yerba Buena Level) - Nob Hill C/D Oracle Mobile Cloud: Mobile Services Enhancements, Strategy, and Roadmap [CON7145] Deb Ayers, Oracle; Parvez Syed Mohamed, Director of Product Management, MCS, Oracle; Rajesh Thakur, Principal Architect, Exelon Corporation Monday, Oct 02, 12:15 p.m. - 1:00 p.m. | Moscone West - Room 3011 Oracle Integration Cloud Best Practices: Customer Panel [CON7014] Bruce Tierney, Oracle; Pankaj Varshney, Managing Supervisor, Corelogic; Naveen Vallamkondu, Applications Architect, Peregrine Semiconductor Monday, Oct 02, 12:15 p.m. - 1:00 p.m. | Moscone West - Room 3005 Oracle Cloud Platform Strategy and Roadmap [GEN7119] Amit Zavery, Senior Vice President, Fusion Middleware and PaaS Development, Oracle Monday, Oct 02, 1:15 p.m. - 2:00 p.m. | Yerba Buena Center for the Arts (YBCA) Theater Delight Your Customers with Engaging, Cross-Channel Experiences [CON7095] Mariam Tariq, Oracle; Valbona LaChapelle, Director Digital Technology, TIAA Monday, Oct 02, 1:15 p.m. - 2:00 p.m. | Moscone South - Room 314 The New Frontier: AI-Powered Chatbots [CON7150] Suhas Uliyar, Oracle; Ryan Klose, General Manager, National Pharmacies Group; Carolyn Ortega, Chief Officer, Enterprise Applications, MTA Monday, Oct 02, 2:15 p.m. - 3:00 p.m. | Moscone West - Room 3024 Building Modern Applications Using Microservices, Containers, APIs, and Chatbots [GEN7158] Siddhartha Agarwal, VP, Product Management and Strategy, Oracle; Diby Malakar, VP, Product Management, Public Cloud Platform Development, Oracle; Suhas Uliyar, VP, Product Management, Mobile Cloud Service, Oracle Monday, Oct 02, 3:15 p.m. - 4:00 p.m. | Marriott Marquis (Golden Gate Level) - Golden Gate A Oracle Integration Cloud Service Best Practices from the Field [CON1681] Robert van Mölken, Senior Integration Specialist, AMIS Services BV; Phil Wilkins, Senior Consultant, Capgemini UK Plc Monday, Oct 02, 3:15 p.m. - 4:00 p.m. | Moscone West - Room 3005 Oracle Data Integration Platform: Foundation for Cloud Integration [CON6650] Denis Gray, Oracle; Yavor Ivanov, Database Administrator, Paysafe Bulgaria Monday, Oct 02, 3:15 p.m. - 4:00 p.m. | Moscone West - Room 3024 Oracle Cloud – A Platform and a Path to Cloud [GEN1799] Steve Daheb, Senior Vice President, PaaS and IaaS Business Groups, Oracle Monday, Oct 02, 4:45 p.m. - 5:30 p.m. | Marriott Marquis (Yerba Buena Level) - Salon 7-9 (Yerba Buena Ballroom) Contracts Management Made Easy for Your Legal Teams: A Telecom Story [CON7097] Karin Cheung, Oracle; Vivek Ahuja, CTO, Sofbang LLC Monday, Oct 02, 4:45 p.m. - 5:30 p.m. | Marriott Marquis (Golden Gate Level) - Golden Gate C3 Oracle Data Integration Platform Empowers Enterprise-Grade Big Data Solutions [CON6893] Chai Pydimukkala, Senior Director, Oracle; Mack Bell, Oracle; Sai Sundar, LinkedIn Monday, Oct 02, 4:45 p.m. - 5:30 p.m. | Marriott Marquis (Golden Gate Level) - Golden Gate C1/C2 Rabobank’s Success with Public APIs and Alexa Demo [CON7036] Robert Wunderlich, Oracle; Adam Kliment, Oracle; Xander van Rooijen, IT Architect, Rabobank Monday, Oct 02, 4:45 p.m. - 5:30 p.m. | Moscone West - Room 3005 Dell's Experiences Upgrading/Virtualizing Large Oracle Service Bus Installation [CON1893] Jay Kasi, Oracle; Chuck Kommana, IT Director, DELL Monday, Oct 02, 5:45 p.m. - 6:30 p.m. | Moscone West - Room 3005 Oracle Data Integration Platform Cloud Deep Dive [CON6651] Denis Gray, Oracle; Ashish Bokil, Vice President Analytics & Co Founder, BIAS Corporation Monday, Oct 02, 5:45 p.m. - 6:30 p.m. | Marriott Marquis (Golden Gate Level) - Golden Gate C1/C2 Oracle Stream Analytics: The How of Digital Transformation Dmitry Markovski, Oracle; Robin Smith, Oracle; Olivier Dubois, CEO, Oscars S.A. Monday, Oct 02, 5:45 p.m. - 6:30 p.m. | Marriott Marquis (Golden Gate Level) - Golden Gate C3 Tuesday Sessions Oracle API Platform Cloud Service: Roadmap, Vision, and Demo [CON7035] Michael Lehmann, VP Product Management, Oracle; Darko Vukovic, Oracle; Adeel Ali, CEO, APIMatic; Patrick Poulin, CEO, API Fortress Tuesday, Oct 03, 11:30 a.m. - 12:15 p.m. | Moscone West - Room 3005 Developers Are the New Kingmakers: What You Need to Know [CON6493] Wayne Gibbins, Chief Commercial Officer, Wercker; Micha Hernandez van Leuffen, Founder and CEO, Wercker; Victoria Domalik, Marketing Communications Manager, Wercker Tuesday, Oct 03, 11:30 a.m. - 12:15 p.m. | Moscone West - Room 3024 Oracle Coherence: The Future of Cloud-based Grid Computing with Zero Downtime [CON6521] Harvey Raja, Oracle; Tetsuya Nakasone, Rakuten; Eunchol Kweon, Rakuten Tuesday, Oct 03, 11:30 a.m. - 12:15 p.m. | Marriott Marquis (Golden Gate Level) - Golden Gate C1/C2 Oracle Data Integrator Product Update and Strategy [CON6654] Julien Testut, Sr. Principal Product Manager, Oracle; Gaurav Singh, Data Warehouse and Big Data Solution Architect, Energy Australia; Adrian Mathys, Integration Architect, Helsana Versicherungen AG Tuesday, Oct 03, 11:30 a.m. - 12:15 p.m. | Marriott Marquis (Yerba Buena Level) - Nob Hill C/D Oracle Cloud at Customer: Hear from Our Customers [CON6487] Albert Leigh, Oracle; John Thomas, Director of Enterprise Architecture, Presbyterian Healthcare Services; Mike Notarius, CIO / CTO, ITEC Tuesday, Oct 03, 12:45 p.m. - 1:30 p.m. | Marriott Marquis (Golden Gate Level) - Golden Gate C1/C2 Integrate Salesforce.com and Workday with Oracle Integration Cloud Service [CON7227] Ravindran Sankaran, Oracle; Yogesh Sontakke, Oracle; Shalindra Singh, Enterprise Architect, Bristlecone Inc Tuesday, Oct 03, 12:45 p.m. - 1:30 p.m. | Moscone West - Room 3005 Intelligent Bot Customer Panel [CON7153] Carlos Chang, Oracle; Martin Jarvis, Oracle; Serdar Yorgancigil, Vice President, IT, AAR Corp Tuesday, Oct 03, 3:45 p.m. - 4:30 p.m. | Moscone West - Room 3022 Accelerate Cloud Onboarding Using Oracle GoldenGate Cloud Service [CON6894] Chai Pydimukkala, Sr. Director, Oracle; Joop Kaashoek, IKM TeckChek; Chris Branagan, GTA Travel Tuesday, Oct 03, 3:45 p.m. - 4:30 p.m. | Moscone West - Room 3024 Oracle Managed File Transfer Cloud Service Customer Case Studies and Best Practices [CON6892] Krishnaprem Bhatia, Oracle; Jeremy Treague, Lead Technical Developer, Schreiber Foods; Perry Patel, Director, App Integration, Hub Group; Saurav Sao, Oracle; Dave Berry, Owner and Principal, Quick Fours Tuesday, Oct 03, 3:45 p.m. - 4:30 p.m. | Moscone West - Room 3005 Case Study: Credit Card Core System with Exalogic, Exadata, Oracle Cloud Machine [CON4994] Hirofumi Iwasaki, Group Manager, Rakuten Card Co., Ltd.; Ville Misaki, Senior Software Engineer, Rakuten Card Co., Ltd.; Yosuke Nakagawa, Vice Department Manager, Rakuten Card Co., Ltd. Tuesday, Oct 03, 3:45 p.m. - 4:30 p.m. | Marriott Marquis (Golden Gate Level) - Golden Gate C1/C2 Rabobank: Oracle SOA Suite + DevOps Deliver Agile Integration [CON3122] Jay Kasi, Oracle; Matthew Wright, CTO, Rubicon Red Pty Ltd; Xander van Rooijen, IT Architect, Rabobank Tuesday, Oct 03, 3:45 p.m. - 4:30 p.m. | Moscone West - Room 3001 Oracle Mobile Cloud Customer Panel [CON7152] Joe Huang, Product Management, Oracle Mobile Cloud Platform, Oracle; Eric Rogge, Oracle; Robson Schmidt, Rumo Tuesday, Oct 03, 4:45 p.m. - 5:30 p.m. | Moscone West - Room 3022 Digital Transformation with Oracle API Platform Cloud Service [CON7009] Erin Prewitt, Oracle; Rahul Sood, CTO, RTD-Denver; Akihiro Ueda, Manager, All Nippon Airways Tuesday, Oct 03, 4:45 p.m. - 5:30 p.m. | Moscone West - Room 3005 Next IT Generation for Healthcare: An Oracle Cloud Machine Case Study [CON5213] João Cabecinha, Executive Board Member, Glintt Tuesday, Oct 03, 4:45 p.m. - 5:30 p.m. | Marriott Marquis (Golden Gate Level) - Golden Gate A Modernizing Legacy Systems with Oracle Cloud PaaS [CON1556] Luis Weir, Principal | Oracle Ace Director, Capgemini UK Plc; Colin Daly, Oracle Technology Director, Capgemini UK Plc Tuesday, Oct 03, 4:45 p.m. - 5:30 p.m. | Marriott Marquis (Yerba Buena Level) - Salon 15 Oracle Data Integration Platform: A Cornerstone for Big Data [CON6655] Ayush Ganeriwal, Sr. Principal Product Manager, Oracle; Benjamin Perez-Goytia, Oracle; Pencho Tzonev, Head of Data Analytics and Development, Paysafe Group PLC Tuesday, Oct 03, 4:45 p.m. - 5:30 p.m. | Moscone West - Room 3024 Strategies for Efficient Delivery with APIs, Containers, Microservices, DevOps [CON3028] Sven Bernhardt, Solution Architect, OPITZ CONSULTING GmbH; Danilo Schmiedel, Solution Architect, OPITZ CONSULTING GmbH Tuesday, Oct 03, 5:45 p.m. - 6:30 p.m. | Marriott Marquis (Golden Gate Level) - Golden Gate C3 Evolution to API-Driven B2B: Overview and Customer Case Studies [CON6891] Krishnaprem Bhatia, Oracle; Nishi Deokule, VP, GetResource Inc; Harihar Jobanputra, Director, Enterprise Business Applications & Systems, Silver Spring Networks; Vamshi Lakakkula, Applications Engineer, Silver Spring Networks; Suresh Sharma, Director, IPM Technology Leader, Cognizant Tuesday, Oct 03, 5:45 p.m. - 6:30 p.m. | Moscone West - Room 3005 Oracle GoldenGate Product Update and Strategy [CON6897] Chai Pydimukkala, Sr. Director, Oracle; Saibabu Devabhaktuni, Sr. Director of Database Engineering, PayPal Inc; Bobby Curtis, Oracle Tuesday, Oct 03, 5:45 p.m. - 6:30 p.m. | Moscone West - Room 3003 Wednesday Sessions The Next Big Things: AI, Machine Learning, Chatbots, IOT, and Blockchain [GEN7916] Amit Zavery, Senior VP, Fusion Middleware and PaaS Development, Oracle; Rajesh Thakur, Systems Architect, Constellation Energy; James McHugh, VP GM, Nvidia Corporation Wednesday, Oct 04, 11:00 a.m. - 12:00 p.m. | Moscone South - The Arena @ The Exchange Manage Content and Experience with Oracle WebCenter Sites and Oracle Cloud [CON7104] Sripathy Rao, Oracle; Anthony Field, Vice president, Function1 Wednesday, Oct 04, 11:00 a.m. - 11:45 a.m. | Marriott Marquis (Golden Gate Level) - Golden Gate C1/C2 Apiary Customer Panel [CON7017] Emmanuel Paraskakis, Oracle; Brian Lee, Engineering Manager, Trunk Club; Hiroyuki Yamada, CTO, Orb, Inc.; Jaroslav Machaň, API Godfather, Erste Group AG, Česká spořitelna Wednesday, Oct 04, 11:00 a.m. - 11:45 a.m. | Moscone West - Room 3005 SaaS Extensions on Oracle Cloud Platform: Customer Panel [CON6813] Jon Huang, Dr. of Product Management, Oracle; Angelo Santagata, Architect, Oracle; Luis Figueira, CX Cloud Lead , Boxfusion Consulting Limited; Muhammad Abdel-Halim, Sr. Technology Architect, Infosys Limited Wednesday, Oct 04, 11:00 a.m. - 11:45 a.m. | Moscone West - Room 3003 Digital Campus Experience: From Apps to ChatBots to AR/VR [CON1102] Paul Cisternelli, Director Strategic Alliances, Samsung; Becky Sage, CEO, Interactive Scientific Ltd; Jean-François Chianetta, CEO, Augment Wednesday, Oct 04, 12:00 p.m. - 12:45 p.m. | Park Central (Floor 2) - Olympic Building Business Agility with Rapid Process Automation: Customer Stories [CON7032] Daryl Eicher, Oracle; Matthew Wright, CTO , Rubicon Red Pty Ltd; Brent Seaman, EVP / SVP / VP, Mythics, Inc; Ryan Klose, General Manager, National Pharmacies Group; Andrew Mcgee, IT Manager Shared Services, Australian Finance Group Wednesday, Oct 04, 1:00 p.m. - 1:45 p.m. | Moscone West - Room 3003 WebCenter Content and WebCenter Portal: Journey to the cloud [CON7105] Sripathy Rao, Oracle; John Sim, Oracle WebCenter Ace, Fishbowl Solutions Wednesday, Oct 04, 2:00 p.m. - 2:45 p.m. | Moscone West - Room 3007 Differentiate with SaaS Applications Using Rapid Process Automation [CON7031] Nathan Angstadt, Oracle; Daryl Eicher, Oracle; John Deeb, Director, Rubicon Red Pty Ltd Wednesday, Oct 04, 2:00 p.m. - 2:45 p.m. | Moscone West - Room 3005 Beyond Finance with Oracle Enterprise Planning Cloud [CON6764] Marc Seewald, Oracle; Stuart Wray, Head of Business Intelligence - Products, RBS Wednesday, Oct 04, 2:00 p.m. - 2:45 p.m. | Moscone South - Room 157 Oracle Exalogic: Hear from Our Customers [CON6489] Srini Chavali, Oracle; Vivek Puri, Manager - Database Administration & Engineered Systems, The Sherwin Williams Company Wednesday, Oct 04, 3:30 p.m. - 4:15 p.m. | Marriott Marquis (Golden Gate Level) - Golden Gate A An Enterprise Databus: Oracle GoldenGate in the Cloud Working with Kafka and Spark [CON6895] Chai Pydimukkala, Senior Director, Oracle; Robin Moffatt, Partner Technology Evangelist, EMEA, Rittman Mead Consulting Ltd Wednesday, Oct 04, 3:30 p.m. - 4:15 p.m. | Moscone West - Room 3003 Design, Build, and Manage Microservices APIs with Oracle's Apiary Solutions [CON1561] Kathryn Lustenberger, Oracle; Robert Wunderlich, Oracle; Luis Weir, Principal | Oracle Ace Director, Capgemini UK Plc Wednesday, Oct 04, 3:30 p.m. - 4:15 p.m. | Marriott Marquis (Golden Gate Level) - Golden Gate C3 Tips and Tricks for Oracle SOA Cloud Service Integration: Customer Panel [CON7012] Bruce Tierney, Oracle; Andrew Mcgee, IT Manager Shared Services, Australian Finance Group; Brian Simmermon, CIO / CTO, Subaru of America; Duane Debique, Director, Sinclair Broadcast Group; Wednesday, Oct 04, 3:30 p.m. - 4:15 p.m. | Moscone West - Room 3005 Oracle API Platform Cloud Service Implementation Best Practices/Lessons Learned [CON1573] Niklas Olsson, IKEA; Luis Weir, Principal | Oracle Ace Director, Capgemini UK Plc; Phil Wilkins, Senior Consultant, Capgemini UK Plc Wednesday, Oct 04, 4:30 p.m. - 5:15 p.m. | Moscone West - Room 3002 Creating Cloud-Native Services in Oracle Cloud: Real Native, Real Cloud [CON1940] Rolando Carrasco, Fusion Middleware Director, SERVICES & PROCESSES SOLUTIONS SA DE CV; Leonardo Gonzalez Cruz, OFMW Architect, SERVICES & PROCESSES SOLUTIONS SA DE CV Wednesday, Oct 04, 4:30 p.m. - 5:15 p.m. | Marriott Marquis (Golden Gate Level) - Golden Gate A Oracle GoldenGate for Big Data [CON6898] Vengata Guruswamy, Prinicipal Database Administrator, Lending Club; Thomas Vengal, Oracle; Rajit Saha, Principal Engineer, Lending Club Wednesday, Oct 04, 4:30 p.m. - 5:15 p.m. | Moscone West - Room 3005 Oracle Data Integration Platform Cloud, Governance [CON6652] Mike Matthews, Oracle; Neha Kaptan, Enterprise Data Governance Leader, Cummins Inc Wednesday, Oct 04, 5:30 p.m. - 6:15 p.m. | Moscone West - Room 3024 You can also view the Session Catalog to browse for additional sessions. We look forward to seeing you in a couple weeks at OOW!

This year at Oracle OpenWorld, we have over 50+ sessions featuring PaaS customers and partners, which we’ve highlighted in this blog post. You won’t want to miss hearing directly from our customers...

Oracle OpenWorld

OOW17: Don't Miss Sessions, Focus On Guides & More!

Each year at Oracle OpenWorld, we drive the best and most innovative sessions for our attendees. This year is no different. With numerous speaking sessions reflecting strategy, vision and perspectives from our executives, technology experts, customers, partners, user groups and industry thought leaders; live product demos; and hands-on-labs devoted to Oracle PaaS Solutions, we are excited to showcase our product innovations, customer successes, and strategy and vision at OOW 2017! Please read this blog post and keep it handy as your one stop for all things related to Oracle PaaS Solutions at Oracle OpenWorld 2017!  General Sessions Oracle Cloud Platform Strategy and Roadmap [GEN7119] Amit Zavery, Senior Vice President, Fusion Middleware and PaaS Development, Oracle Monday, Oct 02, 1:15 p.m. - 2:00 p.m. | Yerba Buena Center for the Arts (YBCA) Theater Building Modern Applications Using Microservices, Containers, APIs, and Chatbots [GEN7158] Siddhartha Agarwal, Vice President, Product Management and Strategy, Oracle; Diby Malakar, Vice President, Product Management, Public Cloud Platform Development, Oracle; Suhas Uliyar, Vice President, Product Management, Mobile Cloud Service, Oracle Monday, Oct 02, 3:15 p.m. - 4:00 p.m. | Marriott Marquis (Golden Gate Level) - Golden Gate A Oracle Cloud – A Platform and a Path to Cloud [GEN1799] Steve Daheb, Senior Vice President, PaaS and IaaS Business Groups, Oracle Monday, Oct 02, 4:45 p.m. - 5:30 p.m. | Marriott Marquis (Yerba Buena Level) - Salon 7-9 (Yerba Buena Ballroom) Conference Sessions Oracle Integration, API, and Process Strategy [CON7118] Vikas Anand, VP, Product Management, Oracle Monday, Oct 02, 11:00 a.m. - 11:45 a.m. | Moscone West - Room 3005 Content and Experience Management: Roadmap and Vision [CON7107] David Le Strat, Senior Director, Product Management, Oracle Monday, Oct 02, 11:00 a.m. - 11:45 a.m. | Moscone West - Room 3003 Oracle Data Integration Platform Cloud Strategy and Roadmap [CON6646] Connie Yang, eBay Inc.; Christian Cachee, VP Data Management & Analytics, Paysafe Group PLC; Jeff Pollock, Vice President of Product, Oracle Monday, Oct 02, 12:15 p.m. - 1:00 p.m. | Moscone West - Room 3024 The New Frontier: AI-Powered Chatbots [CON7150] Suhas Uliyar, Vice President, Product Management, Mobile Cloud Service, Oracle; Carolyn Ortega, Chief Officer, Enterprise Applications, MTA; Ryan Klose, National Pharmacies Monday, Oct 02, 2:15 p.m. - 3:00 p.m. | Moscone West - Room 3024 You can also view the Session Catalog to browse for additional sessions. Focus On Guides Focus On Content and Experience Management Focus On Connect and Extend SaaS Focus On AI, Chatbots & Mobile Focus On Application Development Focus On Integration Focus On Integration, Process, & APIs Focus On Data Integration Focus On Blockchain Showcases The Exchange at Moscone West Come to The Exchange to meet with technology experts, see new cloud capabilities in action, and see how you can best leverage these new approaches to cloud. See how to Develop and Deploy Modern Cloud Applications, and how to Connect and Extend Your SaaS and On-Premises Systems. Innovation Showcase in Moscone North From student to start up to enterprise. Come to the Innovation Showcase and see emerging technologies around AI, Chatbots, and Machine Learning.  View the Integrated Chatbots demo including a hospitality-like experience. We look forward to seeing you at Oracle OpenWorld!

Each year at Oracle OpenWorld, we drive the best and most innovative sessions for our attendees. This year is no different. With numerous speaking sessions reflecting strategy, vision and perspectives...

WebCenter Portal

Fishbowl Webinar: How Cox Enterprises Drove Employee Efficiencies & Engagement with a Digital Workplace leveraging Oracle WebCenter Portal

Join Fishbowl customer, Cox Enterprises, on Thursday, September 14th for a webinar as they share their employee digital workplace success story. Join them as they detail why Human Resources and Corporate Communications wanted to leverage a new portal to impact engagement and the overall culture for 50,000 employees. Additionally, come hear why the key metrics of performance, scalability, and user experience lead them to choose Oracle WebCenter Content & Portal as they upgraded their legacy employee intranet. Attend this webinar if you and your organization are looking to:  Understand the components and value of an employee digital workplace  Drive employee onboarding and engagement through personalized content, mobile access, and self-service capabilities Replace an existing Plumtree, SharePoint, or other 3rd-party Intranet Improve the performance and user experience of your current WebCenter-based portal/intranet Understand Oracle’s roadmap for portals with Oracle WebCenter Portal Cloud Service Date: September 14th  Time EMEA: 1:00 – 2:00 PM United Kingdom, 8:00 – 9:00 AM EST Time Time North America: 1:00 - 2:00 PM EST 12 – 1:00 PM CST  REGISTER NOW >

Join Fishbowl customer, Cox Enterprises, on Thursday, September 14th for a webinar as they share their employee digital workplace success story. Join them as they detail why Human Resources...

Cloud

Oracle Positioned as a Leader in the Gartner Magic Quadrant for Web Content Management, 2017

More and more, we are seeing that consumers are engaging with brands via multiple digital touchpoints, and the convenience of digital technologies have changed people’s expectations of businesses. Customers, employees, and partners now expect on-demand access to content and application services that anticipate and complete business tasks. They want to have ready information at hand, drive decisions, and do their tasks simply, anytime, anywhere and from any device. Companies capable of optimizing digital experiences will be well positioned for the long haul. Industry analysts are seeing a resurgence of projects and investments in flexible technologies that have reliably demonstrated an ability to deliver compelling, differentiated multi-channel and multi-device experiences for end users. At the top of the list? Integrated digital experience strategies and platforms. Some businesses are finding the potential of consistent, multi-channel digital experiences elusive. Both IT executives and lines of business are discovering that they simply do not have all the technologies they need to deliver websites, mobile apps, and integrated systems while supporting their digital experience initiatives. If your organization is in the market for a digital experience solution, IT research and advisory company Gartner has released its 2017 Magic Quadrant for Web Content Management. Gartner’s Magic Quadrant reports are always highly anticipated and are a first step to understanding the technology providers you might consider for a specific investment opportunity. We’re excited to make this year’s report complimentary to our readers, so that you can see how Oracle is positioned alongside other web content management providers. Executive Summary Web content management now constitutes mission-critical software to help drive successful communications with customers. Application leaders focused on enabling effective digital experiences should use this document to help them in selecting the most appropriate vendor and solution. Market Definition/Description Gartner defines web content management (WCM) as the process of controlling the content to be consumed over one or more digital channels through the use of specific management tools based on a core repository. These solutions may be procured as commercial products, open-source tools or hosted service offerings. Product functionality goes beyond simply publishing web pages, to include: Content creation functions such as templating, workflow and change management Repositories that organize and provide metadata about the content Library services, such as check-in/check-out, version control and security Content deployment functions that deliver prepackaged or on-demand content to web servers A high degree of interoperability with adjacent technologies such as customer relationship management (CRM), digital asset management (DAM) and web analytics Capabilities such as real-time personalization of visitor interactions The ability to integrate well with delivery platforms such as e-commerce, social media and portal software Oracle was positioned as a Leader in the Gartner Magic Quadrant for Web Content Management based on its ability to execute and completeness of vision. Oracle Content and Experience Cloud is a digital experience platform that enables organizations to manage and deliver content to any digital channel to drive effective engagement with customers, partners, and employees. The cloud-based content hub allows organizations to easily create and distribute content in a meaningful way to improve brand engagement and customer growth and retention. In today’s digital economy, people expect to have a seamless experience across multiple channels. Organizations need the ability to unlock content from existing systems, and drive native cloud content production to publish across any channel. This helps organizations to deliver consistent omni-channel experiences for their customers and build brand advocates. Oracle Content and Experience Cloud delivers a single cloud-native platform for content production, management, and delivery across all lines of business. It provides unique capabilities to support a variety of business needs, from employee and customer engagement, to sales enablement and business development. Key capabilities include: Content Collaboration: Easily collaborate on content internally and with external teams. Discuss, share, and annotate content with mobile access, anywhere, anytime. Centralized Content Hub: Utilize a single content hub to create, share, manage, and publish content to any channel, including business documents, digital assets, user-generated content, and web content. Consistent Omni-Channel Experience: Leverage rich APIs to deliver engaging experiences across any channels and put your business in charge with business-friendly tools. Enhanced Enterprise Applications with Content: Manage content from within your enterprise applications and enhance your application experience. Oracle Content and Experience Cloud is uniquely capable of addressing the needs of both the business user and IT, enabling them to work together to deliver modern, engaging digital experiences (DX). The platform integrates with the Oracle Customer Experience Cloud Suite, an integrated suite of cloud applications that empower organizations to take a smarter approach to customer experience management and business transformation initiatives. The Content and Experience Cloud also integrates with a number of leading Oracle Cloud Platform services, including Oracle Process Cloud, Oracle Mobile Cloud and Oracle Integration Cloud. This forms the most comprehensive and powerful DX platform for managing content operations, data integration, complex workflow management, and mobile and marketing automation capabilities. Oracle was pleased to be named a Leader in the 2017 Gartner Magic Quadrant for Web Content Management. You can also find out more in this press release. Source: Gartner Magic Quadrant for Web Content Management, Mick MacComascaigh, Jim Murphy, 26 July 2017. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Oracle. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. More Information The full report can be found here: http://www.gartner.com/reprints/?id=1-45V1XSP&ct=170711&st=sb (Expires July 2018)

More and more, we are seeing that consumers are engaging with brands via multiple digital touchpoints, and the convenience of digital technologies have changed people’s expectations of businesses....

Oracle Named a Leader in the 2017 Analyst Evaluation for Digital Process Automation Software

The Forrester Wave™: Digital Process Automation Software, Q3 2017 report has been released, and Oracle has been named a leader among vendors selected for demonstrating proven customer adoption across geographies and verticals, strong go-to-market strategy and thought leadership, and breadth of support for DPA requirements! Oracle was also named a leader in Gartner’s 2017 Magic Quadrant for Enterprise Integration Platform-as-a-Service report which included process automation as a key consideration. According to the Oracle press release published this morning, “In Forrester's 30-criteria evaluation of DPA vendors, they evaluated 12 significant software providers. Oracle was cited as a leader with the highest possible scores in the low-code/no-code, smart forms and user experience, process flow and design, mobile engagement, API support, data virtualization, deployment options, and ease of implementation criteria.” In the press release, Vikas Anand, Vice President, Oracle Cloud Platform noted that: “By delivering comprehensive process automation capabilities such as no- and low-code process design, case management and simplified connections to SaaS, Social, Cloud and on-premises systems, Oracle provides customers with a powerful option to continuously deliver engaging customer, employee, and partner experiences at every stage in their business transformation journey.” Download the full report here! Follow us @OracleIntegrate and don’t forget to join the transformation conversation at https://blogs.oracle.com/integration/.

The Forrester Wave™: Digital Process Automation Software, Q3 2017 report has been released, and Oracle has been named a leader among vendors selected for demonstrating proven customer adoption across...

Cloud

Are eSignatures Secure? And Other Frequently Asked Questions

 Authored by: Sarah Gabot, Partner Marketing Manager, HelloSign Anybody new to eSignatures is sure to have a lot of questions regarding security and legality. And who can blame them? Of course they want to make sure electronic signatures are reliable and secure. This blog post will address common questions that many eSignature newbies have.  1. What’s an eSignature? An eSignature is an electronic marker that shows that a person is agreeing or approving a contract or the contents of a document. It’s a legal way for someone to virtually give consent or approval on an electronic document or form. 2. Are eSignatures secure? Rest assured, eSignatures are both legal and secure! The level of security depends on the security level of your eSignature provider. (Check out HelloSign’s Trust Center to learn about our security and compliance)  3. Are eSignatures a valid form of signature? According to the Electronic Signatures in Global and National Commerce Act, (aka the “ESIGN ACT”), electronic signatures have the same legal weight as written signatures. It also states that signatures can’t be denied legally valid simply because it’s electronic. This means that official electronic signatures are court permissible and have the same legal protections as those that are signed with a pen. 4. How do I validate an electronically signed document as court evidence? If you ever need to take a document to court and the validity of the eSignature is in question, having the proof of timeline can help protect your signature in court. HelloSign provides customers with a validated and timestamped audit trail. 5. When is it not recommended to use eSignatures? While eSignatures are useful in most document-signing situations, there are still a few cases where it’s recommended to sign things the old fashioned way. Legal professionals still recommend you use a written signature for documents such as wills, trusts, court orders and notices, adoption, divorce, or other matters of family law. Interested in using electronic signatures with Oracle? HelloSign recently integrated its solution into Oracle Content and Experience Cloud! It’s now possible to send secure and legally binding signatures from Oracle Content and Experience Cloud.  If you’re interested in seeing a demo of the integration, email our sales team at oracle-sales@hellosign.com or contact your Oracle account rep. 

 Authored by: Sarah Gabot, Partner Marketing Manager, HelloSign Anybody new to eSignatures is sure to have a lot of questions regarding security and legality. And who can blame them? Of course they...

TekStream Blog: BPM Document Integration with Content Management Framework Folders

Authored By: By: John Schleicher | Sr. Technical Architect | TekStream Oracle BPM (workflow) of both BPMN and BPEL flavors offers document integration as basic functionality as well it should. Human workflow is inherently tied to documents that support the activity in question. To provide this capability workflow accommodates documentation (aka attachments) in task based schemas and within the User Interface forms that support it. Workflow programs can pass documentation to tasks by carrying them in the schema as files or URL references. The BPM form documentation component then exposes those documents for viewing and allows for the addition and deletion of the same. The default storage of the documents is made within the underlying workflow database schema but administrators can configure the workflow engine to leverage the content management data store as an alternate location. Information about this can be found in the SOA Administrator’s guide and numerous blogs. The content storage alternative offers storage improvements over the original configuration but still is fairly limited in ability as compared to interacting with documentation within the content system itself. Though the ability to view existing documents, add or delete documents and define a few optional criteria exists with the BPM based user interface, more sophisticated elements of content such as managing revisions or viewing history are not available. You can also search for content documents and attach them to the workflow through the BPM attachments UI component. This may offer some integration but ultimately requires the users to be accessing both content and BPM interfaces in a fairly disjoint fashion to be somewhat effective. Shouldn’t there be a more effective mechanism? Read the original blog post to learn more!

Authored By: By: John Schleicher | Sr. Technical Architect | TekStream Oracle BPM (workflow) of both BPMN and BPEL flavors offers document integration as basic functionality as well it should. Human...

TekStream Blog: Tips and Tricks for Improving Supplier Extraction with Inspyrus Invoice Automation

Authored by: Karla Broadrick | Technical Architect | TekStream The Inspyrus Invoice Automation solution utilizes WebCenter Forms Recognition (WFR) to identify the supplier on an invoice. WFR extracts the supplier by identifying all of the addresses on the invoice image. It then uses a fuzzy matching algorithm to compare the addresses on the invoice to those in the supplier pool generated from the ERP vendor data. If WFR is able to confidentially identify the vendor associated with the invoice, it will be identified in the Inspyrus UI with no further verification needed by the end user. If, however, WFR is not confident it has identified the correct vendor, the end user will be required to review and validate or correct the chosen vendor in the Inspyrus UI. In many years of implementing this tool, supplier extraction is consistently one of the most common reasons an invoice must be corrected. Fortunately, there is usually an explanation for the issue that can be resolved. In this article, we explore tips and tricks to diagnose and correct supplier extraction failures such as: Poor Image quality Duplicate Supplier Addresses Supplier Addresses too similar to the invoice Bill To or Ship To address ERP supplier address does not match the address on the invoice Remit to address is outside the address zone Supplier name found in the ERP database is very different from that found on the invoice Read the original blog post to learn more!

Authored by: Karla Broadrick | Technical Architect | TekStream The Inspyrus Invoice Automation solution utilizes WebCenter Forms Recognition (WFR) to identify the supplier on an invoice. WFR extracts...

ADVISOR WEBCAST: Best Practices for Large Text Based Content Repositories inside WebCenter Content - July 26

Schedule: Wednesday, July 26, 2017 08:00 AM (US Pacific Time) Wednesday, July 26, 2017 11:00 AM (US Eastern Time) Wednesday, July 26, 2017 05:00 PM (Central European Time) Wednesday, July 26, 2017 08:30 PM (India Standard Time) Abstract: This one-hour advisor webcast will benefit any organization that has or will have a very large WebCenter Content repository over a million documents using Oracle Text Search. Topics Include: Recommended architecture sizing for large repositories Migrating and/or cloning large systems Overview of the text index Controlling the amount of text added to the index Fast vs Full Index Rebuilds Types of Oracle Text Optimization Utilizing Metadata Only Search with OTS Using SDATA Database Fields Duration: 1 hr Register for this Advisor Webcast: https://oracleaw.webex.com/oracleaw/onstage/g.php?d=595505865&t=a WebEx Conference Details Topic: Best Practices for Large Text Based Content Repositories inside WebCenter Content Event Number: 595 505 865 Event Passcode: 909090 Once the host approves your request, you will receive a confirmation email with instructions for joining the meeting. InterCall Audio Instructions A list of Toll-Free Numbers can be found below. Participant US/Canada Dial-in #: (844)402-0882     International Toll-Free Numbers Alternate International Dial-In #: (703)639-1160 Conference ID: 41318051 VOICESTREAMING AVAILABLE Current Schedule and Archived Downloads for Oracle Fusion Middleware products can be found in Advisor Webcasts for Oracle Fusion Middleware.

Schedule: Wednesday, July 26, 2017 08:00 AM (US Pacific Time) Wednesday, July 26, 2017 11:00 AM (US Eastern Time) Wednesday, July 26, 2017 05:00 PM (Central European Time) Wednesday, July 26, 2017...

Cloud

Introducing HelloSign for Sofbang’s Contracts Management Solution Accelerator

Authored by: Sarah Gabot, Partner Marketing Manager, HelloSign HelloSign is excited to announce that they’ve teamed up with Sofbang to provide eSignatures for Sobang’s new Contracts Management Solution Accelerator. Sofbang’s Contracts Management Solution Accelerator is an enterprise-wide system that’s built on the Oracle Cloud Platform for companies to manage contracts collaboratively, securely, and easily. It removes the nuisance of using spreadsheets, emails, and paperwork that would be entered into an ERP.  Companies now can have full control over the entire contract process. They’re able to add new contracts, view contract status, store documents, and see spend real-time. And you can access this solution from any device, because it’s mobile, wearables, and web friendly.   When contracts are ready to sign, you can easily set the document up for signature using the HelloSign integration that’s invoked from Oracle’s Content and Experience Cloud. Place all the fields needed to be signed straight onto the document, and send directly from Sofbang’s Contracts Management Solution Accelerator. Benefits When you start using HelloSign for Sofbang’s Contracts Management Solution Accelerator, you get the following benefits: Faster contract turnaround time Eliminated need to print or scan contracts         A reliable and defensible audit trail Bank-level security for legally binding documents                                                                                                                                               How to get started For a demo on this integration, reach out to the Sofbang sales team for a demo. To learn more about HelloSign and our services, reach out to us at oracle-sales@hellosign.com. 

Authored by: Sarah Gabot, Partner Marketing Manager, HelloSign HelloSign is excited to announce that they’ve teamed up with Sofbang to provide eSignatures for Sobang’s new Contracts Management...

Call for Nominations: Oracle Cloud Platform Innovation 2017

Calling all Oracle Cloud Platform Innovators! Submit Your Nomination for the 2017 Oracle Excellence Awards: Oracle Cloud Platform Innovation. Click here, to submit your nomination today! Are you using Oracle Cloud Platform to deliver unique business value? If so, submit a nomination today for the 2017 Oracle Excellence Awards for Oracle Cloud Platform Innovation. These highly coveted awards honor customers and their partners for their cutting-edge solutions using Oracle Cloud Platform. Winners are selected based on the uniqueness of their business case, business benefits, level of impact relative to the size of the organization, complexity and magnitude of implementation, and the originality of architecture. Customer Winners receive a free pass to Oracle OpenWorld 2017 in San Francisco (October 1 - October 5) and will be honored during a special event at OpenWorld.  Award Winners become great references as well! Our 2017 Award Categories are: Move Workloads to Cloud Accelerate Application Development Connect and Extend Applications Innovate with Enterprise Analytics Modernize Enterprise Security Transform System Management Transform Data Management Modernize through Data Integration and Governance To be considered for this award, complete or have your clients complete the online nomination forms and submit before July 10th, 2017. For any questions email: innovation-cloud-platform_ww_grp@oracle.com

Calling all Oracle Cloud Platform Innovators! Submit Your Nomination for the 2017 Oracle Excellence Awards: Oracle Cloud Platform Innovation. Click here, to submit your nomination today! Are you using...

Cloud

Integrate Systems 6 Times Faster

Authored by Daryl Eicher, Product Marketing Director, Process Cloud Service How much time does your IT team spend on integration work? If you’re like most SMBs, it’s probably a lot. And yet, somehow, it’s never enough. Small to medium businesses tend to have small IT teams—usually a handful of people—and they’re expected to do everything from managing software licenses to fixing the CEO’s computer when it crashes. There’s not a lot of time to spend on strategic projects. The cloud has lifted some of this burden off the backs of overworked IT teams—but if your SMB has been around for a few years, you probably have some on-premises systems. And when you decide to invest in a new cloud solution, you need to integrate it with your on-premises applications. When this happens, how do you manage it? Do you hire more staff? Pay a partner to do it for you? How much does that cost? And what happens when the partner leaves? Integration Done 6 Times Faster Integration has traditionally been a barrier to delivering new applications and services, and to innovation in general. Speed matters—not only so that your team can support strategic projects, but so that the business can get to market more quickly with new services and digital revenue streams. There’s good news out there: a complete platform that makes integration 6 times faster and far less risky—at a price that even SMBs can afford. Join this webcast to learn how easy it is to: Create and automate new business processes across cloud and on-premises systems Rapidly build new applications, mash-ups, and mobile apps to engage customers and partners    Leverage the latest technology such as mobile, chatbots, and the Internet of Things to offer exciting new products and services Learn how simple it can be to connect everything for continuous innovation. Register now to attend the webcast.

Authored by Daryl Eicher, Product Marketing Director, Process Cloud Service How much time does your IT team spend on integration work? If you’re like most SMBs, it’s probably a lot. And yet,...

Cloud

HelloSign Feature Highlight: Data Validation

Authored by: Sarah Gabot, Partner Marketing Manager, HelloSign  Don’t you hate it when you receive a returned document, and there’s an error in the data? That means that you have to send the document back to the signer to fix the error. If you have multiple signers, you might even have to re-send the document to everybody again. What a pain! That’s why HelloSign built a data validation feature, which puts a stop to signer errors, so you can get to processing your documents. The best part is, this feature is available in Oracle Content Experience Cloud! How it works When you set up a document, there are a variety of field options on the top menu bar. When you select the text field option and place it on your document, there will be a drop down menu under “Validation Type.”  From the list, choose which rule applies to the field. The field will now require any data entered to meet a certain criteria before it will be accepted. For example, if you choose the validation type “social security number,” the field will be limited to only 9 digits, and will reject characters or symbols. There should only be 9 numbers in a social security number. Use cases HelloSign’s data validation in combination with Oracle’s Content & Experience Cloud works well for: Employee onboarding documents Employee handbook I-9 W4 Insurance documents Contracts and agreements Sales contracts NDAs Applications Rental Employment Statements of work and invoices And many more! If you want to avoid errors from signers, give data validation a try! Try out data validation Try out HelloSign’s data validation in HelloSign for Oracle Content and Experience Cloud! To get started, email our sales team at oracle-sales@hellosign.com or speak to your Oracle Account rep.

Authored by: Sarah Gabot, Partner Marketing Manager, HelloSign  Don’t you hate it when you receive a returned document, and there’s an error in the data? That means that you have to send the document...

Content and Experience

Introducing the New Digital Asset Management Feature Set for Oracle Content and Experience Cloud

Authors: Mark Paterson and Marc-Andre Houle, Oracle Content and Experience Cloud Product Management Enterprise users of Oracle Content and Experience Cloud can now easily review, and collaborate on digital assets. Creative teams can now take advantage of great new digital asset management features including: A new digital assets area where teams can easily search, access, and view assets— such as corporate graphics, designs, logos, stock photography, videos, presentations, documents, audio, and more Ability to author structured content likes blogs and news articles with different layouts tailored for different channel delivery Collections gives teams a way to organize needed assets for a new site, marketing campaign, or project Streamlined and simplified asset approval workflow and publishing Check out our latest HOW TO video to learn more about our new Digital Asset Management and Content Item features: If you need to collaborate on the go we’ve made sure that right from your mobile device, you are still able to manage and approve your company’s valuable digital assets as well as contribute new assets using your device. Masonry view which optimizes the viewing experience Preview and move seamlessly from asset to asset like a slide show using an enhanced asset previewer Contribute images and videos taken right from your mobile device Real time alerts when assets are awaiting their review Take a closer look at these Digital Asset Management features available to mobile users in action: Don’t have Oracle Content and Experience Cloud yet? You can start a free trial immediately. Visit cloud.oracle.com/content to get started on your free trial today. You can always find Oracle Content and Experience Cloud mobile app in both the AppStore and Google play.    

Authors: Mark Paterson and Marc-Andre Houle, Oracle Content and Experience Cloud Product Management Enterprise users of Oracle Content and Experience Cloud can now easily review, and collaborate on...

Cloud

Webcast Q&A: Introducing Oracle Content and Experience Cloud

Thank you for those that joined us for the webcast “Introducing Oracle Content and Experience Cloud: Drive Engagement by Unleashing the Power of Content”. If you weren’t able to view the webcast live, you can still catch it on demand. David Le Strat presented some great information on the webcast and answered quite a few of your questions in the Q&A session as well. For your reading pleasure we have captured a number of the questions and answers that are summarized below: Q: What type of content can you manage? A: We can manage a number of content types: business documents, digital assets, structured / editorial content for publishing, moderated user comments on content. Q: Is there OOB integration with Social Platforms such as LinkedIn, Facebook, Twitter, etc.? A: We plan to add built-in support for social channels in an upcoming release. Q: How can we build a self-service application in Oracle Content and Experience Cloud? For a self-service application, we provide the ability to create custom components that can expose self-service functionality in secure sites. We can leverage custom code, our other services like Oracle Process Cloud Service to support initiating self-service requests, etc. Q: Marketing is not just about content, it also needs to "Engage" through use of forms, tracking clicks, etc. How is this covered? For forms, we have multiple solutions based on the use case: for instance, embedded Eloqua forms (e.g. lead gen), embedded self-service process form (like service request using our Oracle Process Cloud Service), or custom forms (developed with our low code Application Builder or custom developed). For analytics, we currently rely on third party solutions. Q: How do you manage enterprise content? A: The ability to manage enterprise content like office docs, media, images, PDF, etc. is part of the Oracle Content and Experience Cloud platform. Users can easily manage, share and collaborate on such content. It also includes Digital Asset Management capabilities. Oracle Content and Experience Cloud covers all the content types – enterprise documents, digital assets, structured content, etc. Q: How was the Supremo website created? A: The Cafe Supremo website is created with Oracle Content and Experience Cloud, which includes the site building capabilities you see here. The website itself is a combination of page layout/component definitions and structured content coming from our central content repository. Q: How can I integrate Oracle Content and Experience Cloud with my custom applications? A: That’s a great question and I touched on this during the presentation of how we are very much looking at having a decoupled approach/architecture, an API first approach between the content delivery and the presentation. So we have a number of APIs and SDKs that enable you to embed that content into a web application with a single line of java script -- you’re able to essentially embed the content that you want to retrieve into your application. The bottom line is that we offer a rich set of APIs and SKDs that enable you to content-enable your applications leveraging these capabilities. Q: Is the Oracle Content and Experience Cloud the cloud version of Oracle WebCenter Sites and Portal? This looks great!    A: This is a different offering. This is our cloud native solution and it can complement on-premise deployment of WebCenter: Oracle WebCenter Sites integrated into the WebCenter Sites asset model and WebCenter Portal for content publishing and collaboration. Q: Is there any training available (Developer Training)? A: We are in the process of rolling out training on Oracle Content and Experience Cloud (including developer-specific materials), and we will be reaching out to our partners with more details soon. Q: Do you see this a potential alternative to WebCenter Content? A: For Digital Asset Management, yes, for Content Retention and Archiving, no. Also, you have to take into account whether customers have data residency requirements where they want their content on-premises. Q: Is this all going to be available to existing Oracle Documents Cloud customers?           A: Yes, all existing Oracle Documents Cloud customers will notice that the service is now branded as Content and Experience Cloud, and all users are now standard-type users. Enterprise users will have access to additional features including digital asset management and structured content as highlighted in today's demo. Q: Is there any API to migrate content from another system to Oracle Content and Experience Cloud? A: We have APIs, yes. We also have partner solutions who can help with content migration through migration utilities. If you are looking for content migration for editorial/structured content, these APIs will be made public later this year. Q: How has your new DAM functionality been received by customers? A: It's been received very well. We have provided numerous features to ease the ability to work with digital assets. We have tagging, collaboration, collections, etc. The fact that DAM is also integrated with structured content and documents plus all that content can be accessed in one place directly for building sites and experiences is seen as very valuable. Q: This has focused on Marketing, what about other departments use of content in an organization? A: The possibilities are endless when considering how other organizations use content. A few examples: Sales team enablement with managing customer presentations, RFP's, product training. Human Resources with onboarding new employees and managing employee handbooks, corporate guidelines, tax forms, etc. Legal teams managing contracts including digital signatures and approval processes around these. Partner and supplier relationships with managing purchase orders and invoices. The list goes on... Q: How this is difference from Oracle Sites Cloud Service? A: The Experience Management functionality of the Oracle Content and Experience Cloud is Oracle Sites Cloud Service with new capabilities. We rebranded Oracle Documents Cloud Service and Oracle Sites Cloud Service as the Oracle Content and Experience Cloud and as we added new capabilities, created Standard and Enterprise editions. Q: How do you distinguish structured content from unstructured content in terms of content and experience cloud?                A: Unstructured: documents, conversations. Structured/editorial = content items created from a structured content type or content brought under management like assets. Q: Can I use Oracle Content and Experience Cloud for an intranet? A: Yes. This is a great question. In our demo we focused very much on a marketing scenario, but one of the great things we provide is the ability to address a number of needs around the type of digital experience you want to provide. We touched on customer experience and how we can integrate with marketing tools, but we are seeing a lot of use cases for intranets that are integrated with your HR systems. If we keep with the Cafe Supremo example that we used in the webcast, an organization might need to training baristas, make employees aware of when they should go into the HR system to perform their performance reviews or other various activities that are happening during the year that are relevant to them like signing up for benefits for example. The ability to deliver personalized content to employees in a rich content experience that can drive them to the right system when they need to perform their tasks is something that we see quite a bit. Beyond this intranet and employee experience example, we are seeing some very interesting use cases in digitizing partner and supplier relationships. For example, Content and Experience Cloud has built in integrations with ERP systems like JD Edwards so you can enable the digitization of information exchange between internal ERP systems and suppliers so they can have self-service capabilities to access POs and invoices, to submit reconciliation requests because of billing issues, etc. We have a very comprehensive set of capabilities to enable customer experiences, employee experiences, and partner & supplier experiences. Q: Is CDN included for the delivery of content? A: This is in an important question. How do you guarantee that you have the right level of performance that is distributed across a global network where you want to deliver your information? We do provide caching included in the product through a content delivery network. Our content delivery network is global and we actually leverage Alchemy technology for that, and it's included in the subscription for the service. Q: How do I purchase Oracle Content and Experience Cloud? Our pricing information is public. If you go to cloud.oracle.com/content and look at the Pricing Tab, you can see the details of the pricing information there. We definitely recommend you try it. From a purchasing standpoint we have a number of options. If you are looking at a small deployment you can self-service your own purchase in our Cloud Store or get in touch with Oracle and we will work with you to identify a specific configuration for your own deployment.  Again, if you missed the live webcast we encourage you to watch it on demand to learn more and see a demo of Oracle Content and Experience Cloud in action!

Thank you for those that joined us for the webcast “Introducing Oracle Content and Experience Cloud: Drive Engagement by Unleashing the Power of Content”. If you weren’t able to view the webcast live,...

Webcast Tomorrow: Introducing Oracle Content and Experience Cloud

  Introducing Oracle Content and Experience Cloud: Drive Engagement by Unleashing the Power of Content   Register Now   93% of marketers have siloed teams and technologies by channels Join this webcast to learn about Oracle Content and Experience Cloud -- a Digital Experience platform that drives omni-channel content management and delivers engaging experiences to your customers, partners, and employees. Hear how Oracle Content and Experience Cloud can help you: Easily find, access, use, reuse and collaborate on content anytime, anywhere and on any device Drive consistent, compliant and contextual experiences across multiple channels Centralize content management across digital channels and enterprise applications Empower your marketing teams to unleash the power of content.  Register today. Sincerely, Content and Experience Cloud Team Introducing Oracle Content and Experience Cloud Webcast May 2, 2017 10:00 AM PDT / 01:00 PM EDT Register Now Featured Speaker David Le Strat Senior Director, Product Management Oracle David Le Strat is Senior Director of Product Management for the Digital Experience and Content and Experience Cloud product portfolios at Oracle. In his role, David is responsible for product strategy, definition and delivery and go-to-market. Stay Connected #OracleDX  

  Introducing Oracle Content and Experience Cloud: Drive Engagement by Unleashing the Power of Content   Register Now   93% of marketers have siloed teams and technologies by channels Join this webcast to...

Content and Experience

Oracle Content and Experience Cloud for JD Edwards

JD Edwards announces their new out-of-the-box support for Oracle Content and Experience Cloud! JD Edwards along with Oracle Content and Experience Cloud will help: Facilitate in context transaction and internal operational collaboration Simplify working with external customers, suppliers or partners Drive digital business process improvements Reduce storage costs This solution provides the ability to attach documents to transactions and store them in the cloud using Oracle Content and Experience Cloud. This allows you to: Quickly access Cloud documents versus traditional file systems View documents without downloading Drag-and-drop files effortlessly Access business documents via JD Edwards, web, desktop or mobile devices Search across all attachments Analytics regarding document usage Additionally, social collaboration features provide the ability to have in context conversations internally or externally regarding a transaction or a document attached to a transaction. The integration also supports operational collaboration within an organization outside of any transaction context.  Looking to learn more? Check out the integration in action. You can also sign up for a free trial to try Oracle Content and Experience Cloud for yourself or contact your sales representative for more information.

JD Edwards announces their new out-of-the-box support for Oracle Content and Experience Cloud! JD Edwards along with Oracle Content and Experience Cloud will help: Facilitate in context transaction and...

Content and Experience

Announcing Oracle Content and Experience Cloud

In a press release today, Oracle announced Oracle Content and Experience Cloud -- a digital experience platform that enables organizations to manage and deliver content to any digital channel to drive effective engagement with customers, partners, and employees. The cloud-based content hub allows organizations to easily create and distribute content in a meaningful way to improve brand engagement and customer growth and retention. What’s new in Oracle Content and Experience Cloud? Oracle Content and Experience Cloud delivers a single cloud-native platform for content production, management, and delivery across all lines of business. It provides unique capabilities to support a variety of business needs, from employee and customer engagement, to sales enablement and business development. What are the key capabilities in Oracle Content and Experience Cloud? Content Collaboration: Easily collaborate on content internally and with external teams. Discuss, share, and annotate content with mobile access, anywhere, anytime. Centralized Content Hub: Utilize a single content hub to create, share, manage, and publish content to any channel, including business documents, digital assets, user-generated content, and web content. Consistent Omni-Channel Experience: Leverage rich APIs to deliver engaging experiences across any channels and put your business in charge with business-friendly tools. Enhanced Enterprise Applications with Content: Manage content from within your enterprise applications and enhance your application experience. Where can you get more information on Oracle Content and Experience Cloud? We encourage you to read the press release to learn more. We also invite you to join David Le Strat, senior director, product management, Oracle, in a webcast on May 2 at 10:00am PDT as he goes into depth about the key capabilities listed above and demonstrates Oracle Content and Experience Cloud in action!

In a press release today, Oracle announced Oracle Content and Experience Cloud -- a digital experience platform that enables organizations to manage and deliver content to any digital channel to...

Content and Experience

Twitter Chat Reveals – Is headless CMS signaling the end of WCM?

Last week, on April 20, @oraclewebcenter hosted a live Twitter Chat at #contentdgtl. The topic – Is headless CMS signaling the end of WCM? Decoupled CMS architecture (aka “headless”) is rising in popularity in the development world. This model allows breakthrough user experiences, gives developers great flexibility to innovate, and helps site owners future-proof their builds by allowing them to refresh the design without re-implementing the whole CMS. With all this upside, it’s no wonder this type of build has gained serious traction. With that in mind, the live Twitter discussion focused on the topic of headless CMS and whether companies need to be thinking about it. The Twitter Chat explored headless CMS vs. WCM and use cases of when it makes sense to use one or the other. Industry thought leaders including Melissa Webster from IDC, Dave Gray from Xplaner.com, numerous partners and more participated in this very engaging discussion. The interaction ranged from the benefits of headless CMS to both the developer and business, to things to watch for with headless CMS and ended with best practice recommendations for content production, management & delivery in a cloud world. From serious musings to light hearted commentary (including this pic that Tanu Sood shared), the Twitter Chat proved to be a great meeting of minds. Even if you participated, you may have missed portions of the live discussion so we have curated the chat here; it might be worth going back and following the discussion. One of my personal favorites was a tweet from Carlos Picazo (@carlines) that said "in a few years, we will have even more connected than today and content is key, Internet of People!" Catch the recap of the Twitter Chat and while you still can, feel free to search for the complete thread by searching on “#contentdgtl” on Twitter. Archive: Is headless CMS signaling the end of WCM? Picture Courtesy: https://t.co/jb7JDERk9i

Last week, on April 20, @oraclewebcenter hosted a live Twitter Chat at #contentdgtl. The topic – Is headless CMS signaling the end of WCM? Decoupled CMS architecture (aka “headless”) is rising...

Cloud

Live Twitter Chat on Headless CMS – Tomorrow!

You are invited! Have you heard the term "headless CMS" going around? Decoupled/headless CMS architecture is rising in popularity in the development world and we want to hear from you! If you have something to say about headless CMS or WCM, if you have questions on this topics, if you have experience working with coupled or decoupled CMS or WCM, if you've been following the discussions on this topic or if you are just interested in trying a Twitter Chat out for the first time, we invite you to participate in the live Twitter conversation on "Is headless CMS signaling the end of WCM?" @oraclewebcenter will be kicking off the live Twitter Chat on Thursday, April 20 at 10:00am PT / 1:00pm ET, and we hope to hear from you! The live Twitter Chat would run about an hour long, and we look to have a meaningful conversation on the topic. So, if you have a Twitter handle, we encourage you to participate in the live discussion. Join or simply follow along using hashtag: #contentdgtl And, if you have questions in mind, simply send those to us @oraclewebcenter and we will do our best to include or have those addressed by the Digital Experience community. So, mark your calendar and please join us! Live Twitter Chat Topic: Is headless CMS signaling the end of WCM?  Date: Thursday, April 20 (tomorrow!) Time: 10:00am PT / 1:00pm ET Hashtag: #contentdgtl Host: @oraclewebcenter We will archive and post the discussion shortly after the live event. Talk to you soon!

You are invited! Have you heard the term "headless CMS" going around? Decoupled/headless CMS architecture is rising in popularity in the development world and we want to hear from you! If you...

Cloud

3 Ways to Make Paperwork Less Difficult

Authored by: Sarah Gabot, Partner Marketing Manager, HelloSign Let’s face it--paperwork, regardless of whether it’s on paper or in the cloud, is no fun. It still takes time and effort to prepare, and if you’re getting it signed, you’re often sitting waiting for the document to return.  Believe it or not, you can make the paperwork even simpler with the help of an eSignature tool.    We’ve listed out three ways you can make paperwork less painful. You can immediately begin applying these to the HelloSign for Oracle Content and Experience Cloud integration today.    Avoid manually reviewing documents with data validation  Human error happens. People accidentally input the wrong information or have typos when filling out forms. That’s why HelloSign created data validation.    Data validation is a feature that prevents users from entering incorrect information. For example, if you require the user to type in his or her social security number, you know that only nine numbers are acceptable. No letters. Exactly nine numbers.    Using this feature, when the documents return, there will be fewer errors to comb through and less back and forth between you and the signer.    Increase signer completion rates with mobile-friendly signing Nearly everybody has a smartphone these days. Being able to handle tasks on-the-go on a smartphone has become a requirement for most people. Signing documents is no exception.    HelloSign’s signing experience is mobile-friendly. Instead of having to pinch on a small screen, the signer experience is intuitive with responsive pages. There’s also progress tracking that shows how many total (and remaining) required fields are left.    A more mobile-friendly experience means that your signers are more inclined to complete the document faster.    Save time by auto-filling documents.  For certain documents, there are fields that you, the document preparer, can pre-fill. For example, if you have a templated document like an offer letter, you can pre-fill fields in the document (eg. job title, salary number) in HelloSign for Oracle CEC.    It’s a quick way for you to prepare standardized documents without having to recreate it every time.    Try it out yourself!  See for yourself how you can simplify paperwork flows using Oracle Content and Experience Cloud and HelloSign. To learn how to get started, email our sales team at oracle-sales@hellosign.com or speak to your Oracle Account rep.

Authored by: Sarah Gabot, Partner Marketing Manager, HelloSign Let’s face it--paperwork, regardless of whether it’s on paper or in the cloud, is no fun. It still takes time and effort to prepare, and...

Cloud

Things To Do, Places To Be If Content Is Your Thing

‘Tis the season to be busy. No, I am not talking about thetax season but we do have a lot of things cooking up on the Content side of thehouse this spring. You will be hearing a lot about Oracle Cloud solutions forContent and Experience over the next few days and coming weeks. Here’s a quick snapshot of things to do and places to be, tohave the front row seating (so to say, not literally, of course) for all theupcoming activities: Thursday, April 2010 a.m. PST / 1 p.m. EST Live Tweet Chat: Is headless Content Management Systemsignaling the end of Web Content Mgmt? Follow and participate using #contentdgtl Don’t sit on the sidelines on this one. Hear what theindustry is saying about the direction of content management and participate inthe live one hour conversation on twitter. Simply use one of the tweet chatplatforms to follow the conversation on #contentdgtl and chime in (more on tweet chat logistics here). Hear and beheard. Tuesday, April 25th– Thursday, April 27th, Modern Customer Experience Conference, LasVegas, NV If you are planning to be in Las Vegas for the Modern CXConference, don’t miss catching up with our executives, customers and productexperts and see our solutions in action! Here are a few sessions featuringcustomers, industry thought leaders, executives and product experts to keepnote of: Customer Experience is the new Battleground: A Customer Panel on Business Transformation [KEY1314]Wednesday, Apr 26 | 8:30 a.m. | Mandalay Bay Ballroom Content: The Linchpin for Consistent Experiences in an Omni-channel World [THT1269]  Wednesday, Apr 26 | 1:00 p.m. | CX Hub TheaterThursday, Apr 27 | 1:00 p.m. | CX Hub Theater Transforming Global Operations for Sales and Marketing: The Atradius Story [BRK1069] Wednesday, Apr 26 | 4:00 p.m. | CX Sales Theater 1 Drive Omni-channel Content Operations with Oracle Content and Experience Cloud  [THT1327]Wednesday, Apr 26 | 6:40 p.m. | Modern MarketingTheater Deliver Rich and Consistent Omni-channel Experiences [BRK1190]Thursday, Apr 27 | 2:00 p.m. | Reef A Bring Proven Digital Marketing Strategies toHighly Regulated Industries [BRK1105]Thursday, Apr 27 | 3:15 p.m. |Breakers K and L We will also have “Omni-Channel Content and Experience”kiosks in both CX and Modern Marketing Exhibition areas so do come check outthe solutions in action. Tuesday, May 2nd 10:00 a.m. PDT/ 1:00 p.m. EDT Live Webcast: IntroducingOracle Content and Experience Cloud Join Oracle executive, David Le Strat, for a webcast on May2 at 10am PDT to learn about Oracle Content and Experience Cloud -- a DigitalExperience platform that drives omni-channel content management and deliversengaging experiences to your customers, partners, and employees. Register here: http://bit.ly/2mILLPi We will continue to share exciting updates and informationin the meantime but do mark your calendars so you can catch and participate inall of the above-mentioned events. You know why it is important for you and Ito participate in these? Well, here’s one reason:

‘Tis the season to be busy. No, I am not talking about the tax season but we do have a lot of things cooking up on the Content side of thehouse this spring. You will be hearing a lot about Oracle...

Oracle

Integrated Cloud Applications & Platform Services