Teleworking with AT&T, Oracle, and Avaya

Recently, AT&T announced, along with Oracle and Avaya, telework solutions for federal agencies. You can read the press release here:


This is a really exciting project, so I'l tell you a bit about it.

If you're like most folks in the private sector, you've been given opportunities to telework at some point or another. This basically means that you work (frequently or infrequently) outside the office and leverage technology to ensure that you stay productive. Things like routing your office phone to your home or mobile phone, getting remote access to files and data, all the way to recreating the office experience in your home with a virtualized desktop, are included in teleworking. Because of the completeness of our portfolio (including hardware thin clients, software virtual desktop clients that will run on PC, Mac, or Linux, virtual desktop management and hosting software, etc.), Oracle desktop virtualization is a natural fit for these types of deployments.

Teleworking provides a number of benefits, such as:
  • Reducing operating expenses, both in terms of desktop management as well as with items like power consumption and office space costs.
  • Providing an easier to path to disaster recovery and business continuity due to centralized data and applications.
  • Increasing employee satisfaction by allowing greater work from home and work from remote office flexibility.
  • Reduction in overall green footprint by moving to a virtual desktop model that doesn't require power hungry PCs and allows people to work from almost anywhere (which, in turn, helps them save on fuel costs and reduces the overall need for travel).
  • Increased security by ensuring that all data is centralized and never left on laptop and desktop computers.
  • And more...

Unfortunately, up until now, employees of the federal government have had little ability to telework. Due to the need for high security and policies that were strictly defined and updated infrequently, the federal government has largely been unable to leverage these advantages. That will change in the near future, as laws in the Telework Enhancement Act of 2010 start going into effect. This act grants federal employees eligibility to telework and requires federal agencies to come up with telework policies, measures, and goals on teleworking. Next month, employees of the federal government will find out if their job is eligible for some form of teleworking.

To create teleworking solutions for federal agencies, AT&T, Avaya, and Oracle created solutions for three types of users: on-demand (for business continuity and emergency preparedness), full time (for users who telework frequently), and part time (for users who telework occasionally). Technologies from the three vendors incorporated into the solution are things like broadband network access, security services, cloud computing and desktop virtualization, mobility services, VoIP, unified communications, and more. Oracle is excited that Oracle desktop virtualization, including Oracle Sun Ray Clients, Oracle Virtual Desktop Infrastructure, and Oracle Secure Global Desktop, will provide the key desktop-related pieces of the various solutions.

If you've been wondering if moving to a virtual desktop model is right for your orgnanization, the fact that the US government has adopted new policies promoting its use throughout their agencies should be a positive indicator for you. Oracle is a pioneer in desktop virtualization, having released our first thin client device (as Sun) back in 1999. Have a look at oracle.com/virtualization and some of our customer references to learn how other companies are using desktop virtualization in their organizations today.

-Chris

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