Wednesday Dec 19, 2012

Oracle Secure Global Desktop - Business Continuity During Snowstorm!

Capgemini, one of the world's largest management consulting, outsourcing and professional services companies, is an Oracle Secure Global Desktop customer and uses it to provide secure, remote access to 1) corporate applications centralized in the datacenter and 2) desktops hosted on Oracle Virtual Desktop Infrastructure.

Earlier this month, one of Capgemini's government customers in Holland were advised to avoid traveling to work, due to a heavy snowstorm. This resulted in a lot of employees working from home. Thankfully due to their deployment of the Oracle Secure Global Desktop gateway, employees were able to easily access their corporate applications and desktops from home and anywhere outside of their office. Capgemini reports that during the days of the snowstorm, a record number of users leveraged Oracle Secure Global Desktop (servers and gateway). Despite this record usage, Oracle Secure Global Desktop remained perfectly stable and allowed users to seamlessly access their applications and desktops.

This is a great example of how Oracle Secure Global Desktop allows employee productivity and business continuity even during severe weather conditions such as snowstorms. We are delighted to have enabled business continuity for Capgemini's customers, and look forward to our continued relationship with Capgemini.

This blog has been approved for posting by Capgemini.

Friday Nov 02, 2012

Lots of great stuff going on with Oracle Secure Global Desktop!

You're probably familiar with Oracle Secure Global Desktop, our solution for providing secure, browser-based access to Oracle Applications and other enterprise software. It's a fantastic product and one I've been personally involved with for nearly a decade! I wanted to give you a quick update on all the fantastic things that are going on with it:

First, we have done a few videos with Oracle's Mohan Prabhala at trade shows recently. You can get a quick product refresher and an update on the latest new features by watching these:




Next, we talked at length with Brian Madden and Gabe Knuth on Brian and Gabe LIVE about Oracle Secure Global Desktop. Click here or on the screenshot below to go to the brianmadden.com video. Part 1 focuses on Oracle Secure Global Desktop.

Listen toward the end for Brian to say, “I kinda want this actually at TechTarget right now.”

The analysts are talking about us, too. When we released Oracle Secure Global Desktop 4.7, Chris Wolf over at Gartner had this to say on Twitter.

Last, just a quick reminder for existing Oracle Applications customers that Oracle Secure Global Desktop is easy for you to leverage for secure application access. Oracle Secure Global desktop is certified for use with Oracle browser-based applications such as Primavera, E-Business Suite and with Exalogic. Steven Chan over at the E-Business Suite Technology blog gives a great explanation of how Oracle Secure Global Desktop works with E-Business Suite, as an example.

As the title says, lots of great stuff going on!

-Chris

Wednesday Sep 19, 2012

ANNOUNCEMENT: Windows Server Certified As Oracle Secure Global Desktop Clients With Oracle E-Business Suite 12

We are proud to announce the certification of Oracle Secure Global Desktop for use with Microsoft Windows Server 2003 and 2008 virtualized environments acting as desktop clients connecting to Oracle E-Business Suite Release 12 environments.  32-bit and 64-bit versions of Microsoft Windows Server are certified. These combinations may also be used in conjunction with Oracle VM, if required.

Oracle E-Business Suite customers and partners may now use Oracle Secure Global Desktop as an access layer for Oracle Applications, knowing that Oracle fully certifies this particular scenario. For more details, please refer to this Oracle E-Business Suite Technology blog or My Oracle Support (Note 1491211.1)

Thursday Aug 16, 2012

ANNOUNCEMENT: Oracle Secure Global Desktop 4.7 Released!

Today we are proud to announce the general availability of Oracle Secure Global Desktop 4.7, the latest release of Oracle's enterprise-class software to simplify access to server-hosted applications. Oracle Secure Global Desktop 4.7 has gone through tens of thousands of hours of engineering and quality assurance hours, to make the product rock-solid. This new release delivers significant enhancements which provide rich user experiences, enhanced security, faster deployment, exceptional application responsiveness and expanded list of supported server operating systems and internet browsers.
  • Rich User Experiences: With Oracle Secure Global Desktop 4.7, users can run multiple applications on different physical monitors attached to their client device. This increases productivity for users in organizations such as call centers, financial institutions etc. Also with this release, improved performance for 3-D applications utilizing OpenGL 1.3 graphics extensions is supported. The above capabilities are achieved due to incorporating a new protocol engine, based on the X.org foundation X Server release X11R7.6. In addition, Oracle Secure Global Desktop 4.7 now supports audio-input capability for server-hosted Windows applications. This allows use of conferencing, training etc applications with Oracle Secure Global Desktop. 
  • Enhanced Security: With Oracle Secure Global Desktop 4.7, connections to the server are made secure by default, during installation. This ensures optimal out-of-the-box security, eliminating the need for additional post installation tasks by the administrator and ensuring consistency for large enterprise deployments. Secure mode installation also enables connections between the Oracle Secure Global Desktop servers in an array to be encrypted.  For more information, please refer to the Oracle Secure Global Desktop Security Guide for Release 4.7.
  • Faster Deployment: With Oracle VM 3 templates, anyone using Oracle VM 3 need not download, install and configure the supported operating system and the Oracle product(s) individually. A new Oracle VM 3 template that includes Oracle Secure Global Desktop 4.7 and Oracle Linux 5.8 can easily be imported and cloned from as a virtual machine within Oracle VM 3. This results in a nearly instant deployment and configuration of Oracle Secure Global Desktop 4.7.
  • Supported for Latest Platforms: With Oracle Secure Global Desktop 4.7, support for the latest internet browsers including Internet Explorer 9, Chrome and the latest Firefox ESR has been added. In addition, Oracle Secure Global Desktop 4.7 servers can now be installed and are supported on Oracle Linux 6 and Solaris 11 operating systems.
  • Exceptional application responsiveness: Exalogic is hardware and software engineered together to provide extreme performance for Java applications, Oracle Applications, and all other enterprise applications. Oracle Secure Global Desktop can run on Oracle Exalogic Elastic Cloud to provide secure remote access directly to Oracle Applications co-resident in Exalogic for an exceptionally responsive user experience. The following video from Oracle product management provides more details.

For more details regarding Oracle Secure Global Desktop 4.7, please refer to the Oracle Secure Global Desktop 4.7 documentation

Oracle's press announcement regarding this release can be found here.

Thursday Aug 09, 2012

Oracle Secure Global Desktop Gateway Enables 'Anywhere Access'

A few weeks back, I wrote a blog post on how Catholic Education South Australia leverages Oracle Secure Global Desktop to provide services anytime, anywhere. One of the questions I get asked is what enables Oracle Secure Global Desktop to allow access to applications or services 'anywhere'. The answer lies in one of Oracle Secure Global Desktop's most popular features - the Oracle Secure Global Desktop Gateway (SGD Gateway).

The SGD Gateway comes included (at no additional cost) with purchase of Oracle Secure Global Desktop. The SGD Gateway is a proxy server designed to be deployed in a demilitarized zone (DMZ), which in turn connects to an array of Oracle Secure Global Desktop servers located on the internal network of an organization. Additionally, all connections can be authenticated in the DMZ before any connections are made to the Oracle Secure Global Desktop servers in the array. Connections between client devices and SGD Gateway use port 443. Hence, this does not require administrators to obtain additional approvals for use of non-standard ports in the DMZ. 

The SGD Gateway consists of the following components:

  • Routing proxy: A Java technology-based application that routes Adaptive Internet Protocol (AIP) data connections to an Oracle Secure Global Desktop server. Keystores in the routing proxy contain the certificates and private keys used to secure connections for the SGD Gateway. The routing proxy uses routing tokens to manage AIP connections. A routing token is a signed, encrypted message that identifies the origin and destination Oracle Secure Global Desktop server for a route.
  • Reverse proxy: An Apache web server, configured to operate in reverse proxy mode. The reverse proxy also performs load balancing of HTTP connections.


To learn more about the SGD Gateway, please refer to the Oracle Secure Global Desktop Gateway Administration Guide.

Tuesday Aug 07, 2012

Why Use Oracle Secure Global Desktop with Oracle Primavera Applications

Oracle Primavera is the leading Enterprise Project Portfolio Management (EPPM) solution for project-intensive industries. It offers best-in-class capabilities focused on mission critical PPM requirements of industries like engineering & construction, discrete and process manufacturing, public administration, financial services and others. Oracle Primavera enables enterprise agility, team productivity, portfolio predictability and overall project management efficiency. The result is the ability to drive down costs, minimize risk and deliver results to key stakeholders.

Oracle Secure Global Desktop provides the ability to use Primavera P6 applications on a variety of client devices even when users only have access to high-latency WAN or asynchronous dial-up connections. High performance is achieved by using Oracle Secure Global Desktop’s Adaptive Internet Protocol (AIP), which employs heuristics to determine the type of device and network connection in use, and dynamically adapts to optimize performance

Publish Oracle Primavera Enterprise Project Portfolio Management applications using Oracle Secure Global Desktop to solve problems like:

  • Remote users experiencing slow performance issues due to high latency
  • Administrators needing to restrict Primavera P6 access to SSL connections only
  • Administrators needing to publish controlled application environments

To learn more about how to publish Oracle Primavera applications when using Oracle Secure Global Desktop, please refer to this document.

Thursday Jun 28, 2012

Oracle Secure Global Desktop Provides Services Anytime, Anywhere!

At Catholic Education South Australia,  more than 6,000 staff care for over 48,000 students in 103 schools. In this short video, listen to their CIO Tom Mittiga, talk about how Catholic Education South Australia leverages Oracle Secure Global Desktop to provide services anytime, anywhere and with exceptional performance!

Tuesday Jun 26, 2012

Rendering of Oracle Secure Global Desktop's Administration Console on Modern Browser Versions


For customers using Oracle Secure Global Desktop version 4.6x, one of the issues reported is the improper rendering of the administration console when using modern browser versions such as Safari 5, Firefox 4+ or Internet Explorer 9. We are pleased to provide a fix for use of these modern browser versions when using Oracle Secure Global Desktop 4.6x. Please refer to Doc ID 1367923.1 on My Oracle Support (requires a My Oracle Support account to login). The solution involves a new .jar file, oracletheme.jar and following a few simple instructions.

  • Download the new oracletheme.jar to /tmp and backup the existing one located at 
    • /opt/tarantella/webserver/tomcat/<tomcat_ver>/webapps/sgdadmin/WEB-INF/lib/oracletheme.jar
  • Stop the webserver 
    • /opt/tarantella/bin/tarantella stop webserver
  • Copy the new oracletheme.jar to the correct directory
    • cp /tmp/oracletheme.jar /opt/tarantella/webserver/tomcat/<tomcat_ver>/webapps/sgdadmin/WEB- INF/lib/oracletheme.jar
  • Verify permissions for the file
    • -rw-r----- 1 root ttaserv 280449 Sep 9 2010 oracletheme.jar
  • Finally, restart the webserver
    • /opt/tarantella/bin/tarantella start webserver

Friday Jun 22, 2012

ANNOUNCEMENT: Oracle VM 3 Templates Available for Oracle Secure Global Desktop 4.62


Today, we are proud to announce the general availability of Oracle VM 3 templates for Oracle Secure Global Desktop version 4.62. 

With Oracle VM 3 templates, anyone using Oracle VM 3 need not download, install and configure the supported operating system and the Oracle product(s) individually. In this case, the supported operating system (Oracle Linux 5.7), and the Oracle Secure Global Desktop 4.62 product is packaged together into a template that one can easily import and clone from as a virtual machine in Oracle VM 3. This results in a nearly instant deployment and configuration of Oracle Secure Global Desktop within Oracle VM 3. 

This means drastically reducing the evaluation and deployment time for Oracle Secure Global Desktop when leveraging Oracle VM 3. Feel free to give it a try!

Login into the Oracle VM section at Oracle Software Delivery Cloud  (click on 'Cloud Portal (Main)' at the top-right) and:

  1. Under Oracle VM templates - x86 64-bit, look for
    • Oracle VM 3 Template (OVF) for Oracle Secure Global Desktop Media Pack for x86_64 (64 bit)
      • Oracle Secure Global Desktop 4.62 template for x86_64 (64 bit) with Oracle Linux 5.7
  2. Under Oracle VM templates – x86 32 bit, look for
    • Oracle VM 3 Template (OVF) for Oracle Secure Global Desktop Media Pack for x86 (32 bit)
      • Oracle Secure Global Desktop 4.62 template for x86 (32 bit) with Oracle Linux 5.7

Download any of the above templates. Once you are done, you must

  1. First import the assembly (ova) file that you downloaded from Oracle Software Delivery Cloud
  2. Next, create a virtual machine template from the assembly
  3. And finally create a virtual machine from the template.

Once the virtual machine is created and starts up, make sure you enter the networking parameters (hostname, IP address, netmask, gateway etc), and optional user parameters correctly. You must also enter a root password during first boot. And that's it - the Oracle Secure Global Desktop install script will automatically pick up the networking parameters, prompt for confirmation and complete a default installation.

Once the installation is complete, you may want to refer to the Oracle Secure Global Desktop Administration Guide to learn more about Oracle Secure Global Desktop and its capabilities.

Thursday Jun 07, 2012

Introducing Oracle Secure Global Desktop for Exalogic!

We're excited to introduce Oracle Secure Global Desktop for Exalogic!  Exalogic is hardware and software engineered together to provide extreme performance for Java applications, Oracle Applications, and all other enterprise applications. Oracle Secure Global Desktop provides secure access to centralized, server-hosted applications from a wide variety of popular client devices. Watch Mohamad Afshar and Mohan Prabhala from Oracle Product Management talk about what Oracle Secure Global Desktop is, its differentiators, and how it relates to Exalogic.

Tuesday Jan 17, 2012

Live Webcast: Simplified, Anywhere, Applications Access with Oracle Secure Global Desktop

If you are involved with end user applications in your organization, you've probably come across the following hurdles:

  • People want to work from home, and they might even be against installing VPN software.
  • People want work on various machines, not just their work issued laptop or desktop.
  • Users want to work on non-Windows devices like Apple's popular Macbook Pro, or Linux PCs.
  • Applications aren't always on Windows--some legacy applications are perfectly usable, but still run on AS/400 or mainframes.

One of the simplest ways to provide access to all of your applications (from Oracle or other vendors) is to use Oracle Secure Global Desktop. It allows you to host the client side of the applications on dedicated Application Servers in the data center, which are tightly controlled and managed by IT. And it provides a simple, web-browser based way for users to access those applications remotely from Windows, Mac OS, Linux, and Solaris. The users don't have to be concerned about installing any client bits or complicated VPN software, or even what platform the application is designed for. And if you're providing access to Oracle Applications, you'll be happy to know that all browser-based Oracle Applications are certified for use with Oracle Secure Global Desktop.

If you'd like to learn more, don't miss our live webcast on Thursday of this week. You'll also have an opportunity to get your questions answered by our Oracle Secure Global Desktop experts.

Simplified, Anywhere, Applications Access with Oracle Secure Global Desktop
Thursday, January 19, 2012 9AM PT

-Chris

Friday Jul 01, 2011

Oracle Virtualization Eases Oracle Application deployment and Access

Oracle Virtualization, through simplified Oracle application deployment and access, is key to understanding the power and value of Oracle's full stack. Last week, I deployed and accessed an Oracle application using Oracle's virtualization products. As part of this exercise, I got to build a simple Oracle 'full stack' from ground up using bare metal servers, Oracle VM, NFS, Oracle VM application templates, Oracle Linux and Oracle Secure Global Desktop. In the end, what struck me is not only how easily I was able to deploy the application, but also how quickly I was able to simplify  problems related to the access of the application by 'publishing' it. 

Oracle VM Templates provide an innovative approach to deploying a fully configured software stack by offering pre-installed and pre-configured software images.I started with the Siebel SIA 8.1.1 application template. Deciding what template you want to use early in the process is key, since it will help determine how many servers (memory), and IP addresses you need. In my case, the Siebel template consists of 2 virtual machines (each needing at least 2GB memory). My Dell servers have only 4GB memory each, so clearly I needed 2 servers and 4 static IPs (2 for the servers, and 2 for the VMs).

I got 2 Dell servers, installed Oracle VM 2.2.2 on them, followed the instructions in the post-installation check-list for Oracle VM 2.2.2 and mounted my storage repositories (NFS). I installed Oracle VM manager on a 3rd machine running Oracle Linux. Using the Oracle VM manager, I created a pool and added the 2 servers into the pool. Once the pool is created - I followed the instructions in the template's installation guide on downloading, and installing the template. There's a bit of an upfront effort to get this going, but becomes much easier over time. Note: In case the template has an expired license key, you can get the latest key here and follow the instructions from the readme on edelivery (search for the Oracle VM template download) on updating the license key.

Once I got the application deployed, I launched it in a supported web browser (IE 7) on my PC and immediately noticed I had to install a Siebel activeX plugin, and fix some of my browser settings before I could start using the application. Imagine what the situation would be if users' PCs didn't have a supported browser or settings in the first place. I then installed Oracle Secure Global Desktop on my Oracle Linux system and added a Windows Server 2003 machine as a hosted application server (this version of Siebel requires IE7). Using Oracle Secure Global Desktop's webtop interface, I accessed the Siebel Application through a published browser (IE 7) that had Siebel's activeX plugin pre-installed and browser settings configured for Siebel . With that, I completed my full stack deployment.

I believe that setups similar to the one above would enable our customers and partners to evaluate Oracle Applications much quicker, and also obtain valuable insights during the evaluation period on how they could use Oracle Virtualization to simplify deployment and access for Oracle Applications.

Friday May 27, 2011

Why Oracle’s Developers Use Oracle Secure Global Desktop

Development Infrastructure Services, a division within Oracle’s Product Development IT group (Oracle PDIT) serves thousands of developers worldwide every day. It manages and supports the infrastructure required for product development teams within Oracle working on Oracle Fusion, Oracle E-Business Suite and various other Oracle Applications. One of the biggest challenges software development organizations face today is how to provide software developers centralized access to their specific developer environments from any location, reliably and with no performance degradation. 

Oracle’s Product Development IT group has addressed these and many other problems with Oracle Secure Global Desktop. This is one of the largest deployments of Oracle Secure Global Desktop. If thousands of Oracle's own software developers use Oracle Secure Global Desktop on a daily basis, there’s no reason why many other large enterprises can't use it as well! Read more here
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