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Technical Whitepaper List as at 11 Dec 2009

Anthony Shorten
Senior Principal Product Manager

The following table outlines the list of whitepapers available for Oracle Utilities Application Framework based products available from My Oracle Support (Updates since last status are indicated):


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Title

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559880.1ConfigLab Design GuidelinesWhitepaper outlining how to design and implement a

ConfigLab solution.
560367.1

Technical

Best Practices for Oracle Utilities Application Framework Based Products
style="color: red;">
Whitepaper summarizing common technical best practices

used by partners, implementation teams and customers. 
style="font-style: italic; font-weight: bold;">
560382.1Performance Troubleshooting Guideline SeriesA set of whitepapers on tracking performance at each

tier in the framework. The individual whitepapers are as follows:
  • Concepts

    - General Concepts and Performance Troublehooting processes
  • Client

    Troubleshooting
    - General troubleshooting of the browser

    client with common issues and resolutions.
  • Network

    Troubleshooting
    - General troubleshooting of the

    network with common issues and resolutions.
  • Web

    Application Server Troubleshooting
    - General

    troubleshooting of the Web Application Server with common

    issues and resolutions.
  • Server

    Troubleshooting
    - General troubleshooting of the Operating

    system with common issues and resolutions.
  • Database

    Troubleshooting
    - General troubleshooting of the

    database with common issues and resolutions.
    style="font-weight: bold;">
  • Batch

    Troubleshooting
    - General troubleshooting of the

    background processing component of the product with common issues and

    resolutions.

560401.1Software Configuration Management Series 
style="color: red;">(Updated)
A set of whitepapers on how to manage customization

(code and data) using the tools provided with the

framework. The individual whitepapers are as follows:
  • Concepts

    - General concepts and introduction.
  • Environment

    Management
    - Principles and techniques for creating and

    managing environments.
  • Version

    Management
    - Integration of Version control and version

    management of configuration items. Updated

    - Now includes discussion on Revision Control.
  • Release

    Management
    - Packaging configuration items into a

    release. Updated - Now

    includes discussion on Bundling
  • Distribution

    - Distribution and installation of  releases across

    environments 
  • Change

    Management
    - Generic change management processes for

    product implementations.
  • Status

    Accounting
    -Status reporting techniques using product

    facilities. Updated -

    Now includes discussion on Single Fixes, Service Packs and Bundling.
  • Defect

    Management
    -Generic defect management processes for

    product implementations.
  • Implementing

    Single Fixes
    (New)

    - Discussion on the single fix architecture and how to use it in an

    implementation.
  • Implementing

    Service Packs
    (New)

    - Discussion on the service packs and how to use them in an

    implementation.
  • Implementing

    Upgrades
    (New)

    - Discussion on the the upgrade process and common techniques for

    minimizing the impact of upgrades.

753301.1Oracle Utilities Customer Care And Billing Batch

Operations And Configuration Guide V2.2 
style="color: red;">(Updated)
Manual outlining the technical configuration and

process for running the batch component of the framework.
style="color: red;">Updated for latest Service Pack
753303.1Oracle Utilities Customer Care And Billing Operations

And Configuration Guide V2.2 (Updated)
Manual outlining the technical configuration settings

for the product and process. Updated

for latest Service Pack
773473.1Oracle Utilities Application Framework Security OverviewWhitepaper summarizing the security facilities in the

framework.
774783.1LDAP Integration for Oracle Utilities Application

Framework based products (Updated)
style="color: red;">
Whitepaper summarizing how to integrate an external

LDAP based security repository with the framework. 
style="color: red;">Updated with latest advice.
style="color: red;">
789060.1Oracle Utilities Application

Framework Integration

Overview
Whitepaper summarizing all the various common

integration techniques used with the product (with case studies).
799912.1Single Sign On Integration for Oracle Utilities

Application Framework based products
Whitepaper outlining a generic process for integrating

an SSO product with the framework.
807068.1Oracle Utilities Application Framework Architecture

Guidelines
This whitepaper outlines the different variations

of architecture that can be considered. Each variation will include

advice on configuration and other considerations.
836362.1Batch Best Practices for Oracle Utilities Application

Framework based products
This whitepaper oulines the common and best practices

implemented by sites all over the world.
856854.1Technical

Best Practices V1 Addendum 
Addendum to Technical

Best Practices for Oracle Utilities Application Framework Based

Products containing only V1.x specific advice.
942074.1XAI Best PracticesThis

whitepaper outlines the common integration tasks and best practices for

the Web Services Integration provided by the Oracle Utilities

Application Framework.
970785.1Oracle Identity Manager Integration Overview
style="color: red;">(New!)
This whitepaper outlines the principals of the prebuilt

intergration between Oracle

Utilities Application Framework Based Products and Orade Identity

Manager used to provision user and user group secuity information

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