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VIDEO: this search engine powers the world's largest residential energy database

We announced earlier this month that Opower’s energy data warehouse has now surpassed 400 billion meter reads.

We're analyzing more than 40 percent of all residential energy data generated in the United States, and in partnership with utilities across four continents, we're adding hundreds of millions of new meter reads every day.

How are we putting that data to work?

Just ask Salman Suhail, a Senior Product Manager at Opower:

In the video above, Salman explains how our segmentation tool operates as a dynamic search engine for the world’s largest storehouse of residential energy data. It gives utilities the power to segment customers by hundreds of different behavioral, demographic, and psychographic variables quickly and easily, and deliver deeply personalized experiences to every home in the service territory. Our segmentation engine is already helping our 95+ utility partners worldwide turn their routine customer communications into meaningful conversations. The result is a richer customer experience that can bring big benefits to a utility’s bottom line — from lower call center volumes, to higher program participation, to greater customer satisfaction.

 

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