If you use the demonstration data with Oracle Utilities Customer Care And Billing or Oracle Enterprise Taxation Management then you might of noticed some interesting behavior when 2010 came around.
You might of found some menu items missing or demonstration users not being about to access the system.
The problem is that some of the security data provided in the demonstration data has expired. Certain security data is "effective dated" to 1st Janurary 2010 and as that date has gone and passed the security data becomes disabled.
This problem only effects demonstration data (ALL_SERVICES user group).
This problem only effects Oracle Utilities Customer Care And Billing or Oracle Enterprise Taxation Management V2.1 and V2.2 demonstration data. Oracle Utilities Customer Care And Billing V2.3 demonstration data is not affected.
The fix for V2.1 and V2.2 is now available from My Oracle Support.
The relevant numbers are as below:
V2.2 - 9258861
V2.1 - 9267291